WHAT IS DATAGUARD?

DataGuard is an energy data privacy

program developed by industry

stakeholders to establish a voluntary

code of conduct for service

providers to ensure the proper

handling of customer data.

DataGuard has five core principles. 1. Customer Notice & AwarenessCustomers should be aware of data collection

and privacy policies, as well as choicesand responsibilities.

3. Customer Data AccessCustomers should be able to access their datain a standard, convenient, and timely manner.

5. Self-enforcement Management& Redress

Customer data practices and policies should be reviewed and updated on a regular basis.

2. Customer Choice & ConsentCustomers should be able to control

access to their data.

4. Data Integrity & SecurityCustomer data should be as accurate as reasonably possible, and secured against unauthorized access.

For more information, go to www.dataguardprivacyprogram.com