What is Governance?Policies, Business Rules,
Org Structures &Control Process Standards
Work Values &Code of Code
(behaviour rules)
Legislative RulesStatutory Reporting Ethics & Social Responsibility
CONTROL & RISK MGT METHODS & SYSTEMS
Processes Behaviours
Legislative Compliance
Ethical Practices
Decision Making
What is IT Governance?
Formulation of IT Strategy
Deployment of IT Strategy
CONTROL & RISK MGT METHODS & SYSTEMS
SUPPORTING THE
Van Grembergren , 2002
What is IT Governance?
Via Process Standards
Via Leaders’ Examples
IT Governance Institute, 2003
What is IT Governance
Luftman et al, 2004
Decision Making Guidelines – Who, Why, How
Why IT Governance?
Legislative Compliance eg Government Regulations
Avoid being disadvantage in national/global competition by
Making decisions that are likely to bring successes
than failures
Too many large IT failures
Too much escalating IT costs by
Leveraging proven & reusable process
standards to ensure efficiency & high
productivity
Other Reasons for IT Governance
ACCOUNTABILITYCONTROL WORKS
Within Budgeted Costs
DeliversBest Value
Prevent Fraud& organised
Crime
Prevent Unethical Practices
Prevent Business /
Project Failures
TRANSPARENCYTRACEABLE AUDITS
ITIL – Service Provisioning & Management Standards
COBIT
Controls for
TMForum
eTOMEnhanced Telecom Operations Map
Universal Service Management Body of Knowledge - USMBOK
IT Governance Tools
ANYTHING THAT SETS CONTROL & RISK MGT
STANDARDS
Organisation Project Management
Standards
Enterprise Architecture
Standards
Budget & Quality/Testing
Systems
Shared Risk Management
Responsibilities
Project Steering Committees or
Governance Boards
Cross Career Development
CEO-CIO Reporting
Relationships
