Date post: | 30-Jul-2015 |
Category: |
Business |
Upload: | christian-morales |
View: | 160 times |
Download: | 1 times |
ANSWERING SERVICE
Choose The Right Answering Service For Your Business Today.
THE
OF AN3 MAJOR BENEFITS
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CALLS ARE HANDLED EFFICIENTLY
SOURCES:
http://operationstech.about.com/od/glossary/g/AnswerService.htmhttp://www.centratel.com/the-difference-between-an-answering-service-and-a-call-center/http://www.sound-tele.com/blog/telephone-answering-services-specialize-in-many-vertical-marketshttp://www.bennettanswering.com/3-major-benefits-of-using-a-live-telephone-answering-service/
APPOINTMENTS ARE SCHEDULED
EASILY
CALLS ARE STILL ANSWERED AFTER
OFFICE
COMMERCIAL PROPERTY MANAGEMENT
HVAC SERVICE
LEGAL
FUNERAL SERVICE
TOWING COMPANY
MEDICAL
PLUMBING CONTRACTOR
VETERINARIAN
LANDSCAPING
PARKING LOT
A 24/7 SERVICE
INSPECIALIZES DIFFERENT MARKETS----------------------------------
MEDICAL
THE DIFFERENCE BETWEEN AN
AND A
ANSWERING SERVICE CALL CENTER
Answering Service
May I have your first and last name please? Please provide your good contact number? And when is the
best time to call?
Call Center Service
Small but complex
Requires timely and critical decision making
They involve additional steps beyond simple information gathering
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Requires information-gathering protocol
Pre-determined and straightforward
Never urgent
InfoInformation is delivered fast, automated, and requires little decision making
Call center accounts
Your order has been processed and your order # is 128545. Please be sure to call us if you have any
questions.
“HELLO…WHAT IS AN
ANSWERING SERVICE?”An answering service is provided by a third party that is contracted with for a predefined period of time. Instead of getting a machine and leaving a message, your callers will be able to talk with a real person. This gives you the ability to triage calls after-hours and the answering service will make the decision to contact
you immediately or take a message.