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What Made Paul A Great Product Owner

Date post: 17-Jan-2015
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AgileNCR 2010 conference was held in Gurgaon on 17th & 18th July 2010. This largest community driven conference was the Fourth edition of Agile NCR and was organized in collaboration with ASCI. This time the event was based on four major themes : 'Agile for newbies', ' Agile Adoption Challenges', 'Workshops and Software Craftsmanship', and ' Post Agile'.
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Page 1: What Made Paul A Great Product Owner
Page 2: What Made Paul A Great Product Owner

A Presentation on Product Owner personas

7/18/2010 2

Page 3: What Made Paul A Great Product Owner
Page 4: What Made Paul A Great Product Owner

Chris does not control his backlog.

Multiple customers input needed for backlog

7/18/2010 4

Page 5: What Made Paul A Great Product Owner

0 Great at Herding Customers

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Page 6: What Made Paul A Great Product Owner

He knew the business well

When in Ask

7/18/2010All rights reserved Vibhu Srinivasan

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Page 7: What Made Paul A Great Product Owner

How much time did he spend with the team

40 % 7/18/2010

All rights reserved Vibhu Srinivasan7

Page 8: What Made Paul A Great Product Owner

Wait aren’t Product owners needed to spend all their time

with their teams

Says- FOCUS ON YOUR CUSTOMER NOT THE TEAMS

7/18/2010 8

Page 9: What Made Paul A Great Product Owner

POT ? Meets twice a week

Product owner Team Meeting

Customer Ideas

Roadmap

Release Plan

Product

Product Backlog

Vision

Velocity

Inputs:

Participants:

User Story Workshops, Cust Interviews

One Backlog

Outputs:

Product Backlog

Copyright © 2007 – 2010

SolutionsIQ. All Rights Reserved.

Page 10: What Made Paul A Great Product Owner

Says

7/18/2010 10

“My top most priority is the

backlog readiness”

Page 11: What Made Paul A Great Product Owner

He is quick to decide once data is available. Takes Calculated

Risks

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Page 12: What Made Paul A Great Product Owner

Team first, Customer First Attitude

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Page 13: What Made Paul A Great Product Owner

But the most important trait of all…..

7/18/2010All rights reserved Vibhu Srinivasan

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Page 14: What Made Paul A Great Product Owner

For him..

0Scrum was just a tool So he wouldn't lose sleep for a deviation he took

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Page 15: What Made Paul A Great Product Owner

No Lost in Translation

Encouraged Team To Sign Up For Really Complex Stories

0 Teams were allowed to talk to any customer Directly within a sprint

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Page 16: What Made Paul A Great Product Owner

Its not done until everything is done

ESP. TESTABLE CODE

7/18/2010 16

Says

Page 17: What Made Paul A Great Product Owner

Final Thoughts

0 Chris’s teams produce complex software, ship it and deploy it to multiple deployment centers across the world pretty touch free and with Zero Major Defects – EVERY TWO MONTHS

0 Customers in this case are extremely satisfied with Chris and his products.

7/18/2010All rights reserved Vibhu Srinivasan

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Page 18: What Made Paul A Great Product Owner
Page 19: What Made Paul A Great Product Owner

A bit about Happy Jen

0 Very approachable product manager

0 The company grew too quickly so Jen went from one product one team to many products many many teams quickly.

0 No knowledge of Scrum, but dealt with teams that were highly scrum aware.

7/18/2010All rights reserved Vibhu Srinivasan

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Page 20: What Made Paul A Great Product Owner

Once upon a time …

7/18/2010All rights reserved Vibhu Srinivasan

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0 One Visionary , Big B, Many followers

0 Developers developed whatever Big B wanted

0 They shipped whenever

Page 21: What Made Paul A Great Product Owner

Then came Jen

7/18/2010 21

0 Took over the product from the visionary.

0 Built some basic process like initial documentation of requirements

Page 22: What Made Paul A Great Product Owner

But

The teams continued to see Jen as a proxy product owner as

Big B The visionary continued to directly interact with

teams

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Page 23: What Made Paul A Great Product Owner

Soon productgrew

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1

1

BACKLOG

BIG BACKLOG

Page 24: What Made Paul A Great Product Owner

Product became a portfolio

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0 1 3 42

Page 25: What Made Paul A Great Product Owner

Jen Pondered !!One or Many Backlogs?

7/18/2010 25

ONE BIG

BACKLOG

BACKLOG 1

BACKLOG 2

BACKLOG 3

BACKLOG 4

OR

Page 26: What Made Paul A Great Product Owner

They Chose

0Many Backlogs

7/18/2010All rights reserved Vibhu Srinivasan

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Page 27: What Made Paul A Great Product Owner

Which then led to the question ??

0 ONE TEAM PER BACKLOG OR MANY TEAMS PER BACKLOG

0 AND ONE PRODUCT OWNER PER BACKLOG OR JUST JEN

7/18/2010 27

Page 28: What Made Paul A Great Product Owner

One Product owner –Many teams

7/18/2010

All rights reserved Vibhu Srinivasan28

BACKLOG 1

BACKLOG 2

BACKLOG 3

BACKLOG 4

Worked on

Page 29: What Made Paul A Great Product Owner

Soon

0 Happy Jen was not so happy at all

7/18/2010 29

Page 30: What Made Paul A Great Product Owner

Unhappy Because

0 She lost touch of the products as she was more busy running to the meetings than to think about her products

0 She could never establish herself as a great product owner.

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Page 31: What Made Paul A Great Product Owner

Unhappy Because

0 Every now and then priorities would change and Jen would have to go though all the backlogs all over again

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End Result

0 The work don’t by all teams came to a standstill and a new process had to be found.

0 That led Happy Jen to a new way of thinking

7/18/2010All rights reserved Vibhu Srinivasan

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Page 33: What Made Paul A Great Product Owner

Take 2 Minutes

0 Take two minutes – talk to you neighbor and discuss what Jen could have done differently

7/18/2010All rights reserved Vibhu Srinivasan

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Page 34: What Made Paul A Great Product Owner
Page 35: What Made Paul A Great Product Owner

A little bit about Paul

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0 Paul was the product owner of a financial products company

0 He knew this business damn well

0 The system he set out to built had huge financially ramifications if he messed it up

Page 36: What Made Paul A Great Product Owner

How much time did he spend with the team

1000 % 7/18/2010 36

Page 37: What Made Paul A Great Product Owner

How much time did he spend with the customer

1000 % 7/18/2010 37

Page 38: What Made Paul A Great Product Owner

Paul did not know Scrum or XP.

His teams did

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Page 39: What Made Paul A Great Product Owner

Complex financial algorithms would be written in a two week

sprint

7/18/2010All rights reserved Vibhu Srinivasan

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Page 40: What Made Paul A Great Product Owner

Guess who was often the pairing Partner

You are right

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Page 41: What Made Paul A Great Product Owner

Paul would do just in time design

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Page 42: What Made Paul A Great Product Owner

He would sit and prototype with the team

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Page 43: What Made Paul A Great Product Owner

The team could constantly question him on any feature

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There would not be a standup without Paul

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After 30 plus Sprints, the team went from a Scrum mode to

Kanban like approach

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Paul was a master of dropping features not necessary

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With Paul, the team felt the joy of doing work together and

everyone in the team was appreciated

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0 The system after many years is still in use and in great shape.

0 Paul meanwhile has gone to do other things, I am sure he has carried a few Agilish ideas with him

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Page 49: What Made Paul A Great Product Owner

To Conclude

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Your product is only as good as your product owner, choose them wisely.

0 Understand your product owner and learn to work with them closely

Page 50: What Made Paul A Great Product Owner

Thanks for listening

0 All characters in this presentation are fictional, any relation to real humans is simply coincidental

7/18/2010 50


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