Kay PatelBest-One Global Food & Wine
What Makes A Successful Retailer
ASIAN TRADER CONFERENCE 2017: WINNING IN CONVENIENCE
Park Plaza Westminster Bridge, London
@AsianTrader #ATConf17
WINNING IN RETAIL
• Established our brand and unique offering in our overlapping catchment areas.
• Each store is category managed similarly so customers ‘know’ our stores
• Price competitive on key products
@AsianTrader #ATConf17
RANGE & AVAILABILITY
• Stores category managed to tailored local planograms
• 100% availability target across key categories
• Destination for tobacco and BWS
@AsianTrader #ATConf17
DIFFERENCE
• Own sandwich and snack range
• Own traditional sweets range
• Artisan breads
• In-store Bitcoin atm
• Zapper loyalty and payment platform
@AsianTrader #ATConf17
RESPONSIBLE RETAILING
• We take responsible retailing very seriously
• We value our alcohol licenses – with minimum conditions
• Ongoing training and staff access to information vital -Whatsapp
@AsianTrader #ATConf17