Date post: | 01-Nov-2014 |
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Education |
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What Staff Training Program? Minimum Investment, Maximum Impact Staff
Education Strategies
Emily ClasperSuffolk Cooperative Library System
Alaska Library Association Conference, 2014#akla
Photo Credit: E. Clasper Suffolk Cooperative Library System
Library Staff Training ProgramsTraining and continuing education opportunities often offered to library staff:
• Workshops• Demos• Webinars• Task-specific training• Speakers• Development programs
Building a sustainable staff
training program based on
the long-term strategic goals
of the organization provides
an opportunity to focus staff
learning on furthering the
library’s mission.
Strategic Training Plan
Text: Mission Statement of the New York Public Library. http://www.nypl.org/help/about-nypl/mission
Goals
Desired Outcomes
Strategy
Action
Results
Assessment
• Goals
• Desired Outcomes
• Strategy
• Action
• Results
• Assessment
Strategic Planning Cycle
Photo Credit:
Training Cycle• Identify Needs
• Define Specific
Objectives
• Build Learning Program
• Help Learners through
Program
• Achieve Results
• Evaluate
Needs
Objectives
BuildHelp
Achieve
Evaluate
Strategic Staff Training ProgramsStaff training programs as tools for reaching the goals set forth in the organization's strategic plan and to serve the overall mission.
Using the results of staff training programs to inform the ongoing strategic planning cycle.
Photo Credit: http://www.flickr.com/photos/krossbow/3279873902
Strategic Training Plan BenefitsIncorporating staff development planning into the library’s strategic planning process
Keeps training initiatives on track with larger organizational objectives
Provides consistency and efficiency for reaching learning goals
Gives a basis for measuring and assessing outcomes
Helps communicate long-term goals to staff
Generates more consistent staff enthusiasm and engagement
Where to Begin?
Photo Credit:http://auraserea.ro/wp-content/uploads/2013/01/mission-vision-values-e1357948779221.jpg
Photo Credit:
The Library’s Mission
Library X enhances the quality of life in our diverse community by providing the resources and services for lifelong learning and enjoyment, the space and opportunities to gather and connect, and by fostering a love of reading.
The mission of the X Public Library is to provide quality materials and services that fulfill educational, informational, cultural, and recreational needs of the entire community in an atmosphere that is welcoming, respectful, and businesslike.
The University Libraries inspire learning and discovery through information resources, collaboration, and expertise
The Library and Information Access supports the information, curricular and research needs of the university's diverse community through the widest possible range of resources. We are committed to information literacy, lifelong learning, and creative endeavors in a welcoming environment.
Photo Credit:
The Library’s Goals• Provide a balanced, multi-format collection• Collaborate with libraries and other organizations• Improve access to the collections• Provide a comfortable setting for patron use• Serve as a center for local history• Help patrons develop skills for career and vocational
advancement
What Else?
What Skills Do We Need?On the back of each card, write a few staff skills necessary to achieving the goal.
Serve as a center for
local history
http://www.webjunction.org/explore-topics/competencies.html
Learning Objectives
http://media-cache-ec0.pinimg.com/736x/36/06/ad/3606add2b7bb66b64ef554ff1003283e.jpg
Training ToolsConsiderations:
Cost
Logistics
Challenges/Rewards
Staff Motivation
Outcomes
Evaluation
Sustainability
The Usual Suspects
• Classroom Courses• Meetings• Speakers• Demos• Workshops• Webinars• Task Training
Photo Credit: http://www.flickr.com/photos/47823583@N03/8522077880
Outside of the Box• Discussion Groups• Online Learning Programs• Peer Partnerships• Mentoring Programs• Community Partnerships• Group Projects/Games• Flipped Learning Models• Blended Approaches
Photo Credit:http://static.flickr.com/3359/3523627575_b704d966d3.jpg
Get Together
Get Talking
Get Feedback
Get Online
Get Online
Nikola Tesla’s Wardenclyffe Laboratoryhttp://www.teslasciencecenter.org/
Get Out
Photo Credit:
Get Connected
Get Your Hands Dirty
Get Your Hands Dirty
Photo Credit: http://www.coolinfographics.com/storage/post-images/Flipped%20Classroom%20Infographic.jpg?__SQUARESPACE_CACHEVERSION=1315882004793
Get Flipped
Photo Credit: http://www.coolinfographics.com/storage/post-images/Flipped%20Classroom%20Infographic.jpg?__SQUARESPACE_CACHEVERSION=1315882004793
Get Flipped
Flipped Learning Program for Staff
•Self Paced•Technology Driven•Ongoing Learning•Collaborative •Teacher and Peer Coaching•Lesson on your time•Activity during class
Starter Resources:http://flippedlearning.org http://flippedclassroom.org/http://www.flippedlearningjournal.org
Get Flipped
Get Blended
Photo Credit: http://www.flickr.com/photos/59217476@N00/7704609288
Matching Up Methods
Excellent customer
service skills
Choose a necessary skill from the ones you listed on the back of your card earlier.
Brown Bag Lunch Discussion Group
Business Partnership
Name some pros and cons for using these methods to teach these skills. How might you
make this combination work?
Choose two colored cards with raining methods listed on them.
The CommitmentMaking a commitment to staff development means management support of employees as learners.
How do we make this support a reality?
Photo Credit: http://static.flickr.com/7351/9907581715_7276d45574.jpg
Best Practices
Photo Credit: http://static.flickr.com/7351/9907581715_7276d45574.jpg
• Get to know your organization’s mission, vision, and strategic objectives
• Base training and development topics and desired outcomes on strategies for reaching organizational goals.
• Coordinate efforts within the larger strategic framework and planning structure.
• Adapt to feedback and changes in direction.
• Take opportunities to allow findings from these activities inform the strategic planning process in the future.
• Make sure staff have the time and resources to fully engage.
Emily [email protected]
@eclasper
http://slidesha.re/1iXpGW6 Alaska Library Association Conference, 2014
#akla
Photo Credit: Thomas Hawk http://www.flickr.com/photos/51035555243@N01/3191454610/