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What they don't tell you about sugarcrm community edition

Date post: 22-Nov-2014
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10 things some SugarCRM Partners say you can't do with SugarCRM Community Edition – but you can.
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Page 1: What they don't tell you about sugarcrm community edition

SugarCRM Community vs Professional

10 things they say you can't do in SugarCRM Community Edition – but you can.

Page 2: What they don't tell you about sugarcrm community edition

Agenda

1.SugarCRM Community Edition

2.What they don't tell you

3.About SalesAgility

Page 3: What they don't tell you about sugarcrm community edition

The SugarCRM Community Rocks!

The Community in Numbers

Over 10 million downloads

A community of 30,000 registered developers

Has deeper functionality than many commercial offerings on the market today

The reasons you choose CE

Flexible Development Platform

Great Community Support and Documentation

Open Transparent Business Culture

Exactly the same code base as Pro

It's Open Source – you own the code

It's Open Source – you have complete control over the code, the upgrades, the hosting, the support - forever

Page 4: What they don't tell you about sugarcrm community edition

What SugarCRM partners  don't tell you

What they say

In the Community Edition, you won't find any of the following:

No customisable reports and dashboards

No workflow

No Sales forecasting capabilities

No marketing reports

No contracts or quotes

No Email and social plugins

No project management module

No mobile CRM

No hosting options

No support

The Reality – what Community DOES do

Many of the Community Extensions are superior to the modules in Pro:

Fantastic reporting inc Dashboards

Brilliant workflow

Superb forecasting capabilites

Contracts, quotes, invoices and products

Great plugins for mail and social

The same Project Management modules as Pro

Excellent Mobile capability

Host where you want – how many more options do you need?

Support everywhere

Page 5: What they don't tell you about sugarcrm community edition

Specifically, what do you get with Pro?

The Reality – what about Pro?

It's not Open Source – it's standard proprietary software

You don't own the code

You don't own modifications

If SugarCRM are acquired – you'll get your data back

Same business model as SalesForce

Costs are escalating

Becoming more focused on the enterprise

Support not highly regarded

Page 6: What they don't tell you about sugarcrm community edition

What do you get with Community Editon?

Custom Reports

Monitor business performance

Track key metrics across sales, marketing and support

Create advanced charts, scheduled reports, custom reports, dashboards, matrix reports and more.

Enterprise-class reporting tools

Easily share reports

Page 7: What they don't tell you about sugarcrm community edition

What do you get with Community Editon?

Sales Forecasting

Eliminate "gut feel" guess work and make data-driven business decisions

Generate accurate forecasts based on sales data in Sugar and analyze your pipeline

Monitor how individuals and teams are performing based on opportunities by sales stage.

Enterprise-class reporting tools

Page 8: What they don't tell you about sugarcrm community edition

What do you get with Community Editon?

Marketing Reports

Measure the effectiveness of marketing campaigns across multiple channels

Compare the budget of a campaign to the resulting actual sales

Create email templates

Page 9: What they don't tell you about sugarcrm community edition

What do you get with Community Editon?

Quotes and Contracts

Create and manage your contracts and quotes

Manage your Product Catalog so that your sales team can add your organisation’s products to quotes

Convert Quotations to Invoices and Contracts

PDF Templates for professional output

Email Quotes and Invoices as PDF or embdedded

Page 10: What they don't tell you about sugarcrm community edition

What do you get with Community Editon?

Email and Social Plugins

Integrate your Email with SugarCRM using the Plug-ins for Microsoft Outlook and Thunderbird and Gmail

Manage your Google docs using the Google Docs integrations

Page 11: What they don't tell you about sugarcrm community edition

What do you get with Community Editon?

Mobile CRM

Increase the productivity of yours Sales reps with real-time access on the go with SugarCRM Mobile access

Access Sugar from your Android or Apple smartphone or any tablet

Page 12: What they don't tell you about sugarcrm community edition

What do you get with Community Editon?

Tasks and Projects

Create Tasks and assign them to yourself or to other users.

Use SugarCRM Projects Module to create and manage projects and project tasks for your organisation.

Page 13: What they don't tell you about sugarcrm community edition

What do you get with Community Editon?

Hosting

Choose the deployment option that best suits your needs:

On-site

On-demand

Private clouds

Page 14: What they don't tell you about sugarcrm community edition
Page 15: What they don't tell you about sugarcrm community edition

What do you get with Community Editon?

Contact

E-mail – [email protected]

Phone - +44 (0) 1786 585 499

Website: www.salesagility.com

About SalesAgility

We only do Community Edition

We've only ever done Community Edition

We don't sell proprietary SugarCRM versions

We have seven years experience of SugarCRM

We deal with Enterprises, Governments, NGO's, Small and Medium sized businesses, not-for-profits

We do very, very complex projects

We do straighforward projects

We're focused on service not licences

We have clients across the globe – Asia, Australia, Europe, Africa & USA


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