WHAT WE DOWE PROVIDE YOUR SMALL BUSINESS

WITH AN ALL-IN-ONE

IT DEPARTMENT

UC South offers a remotely managed IT department for small and medium businesses. You’ll get your own IT director, unlimited support from our help desk, and access to a team of experts – all at a fraction of the cost of hiring your own.

OUR METHOD

BENEFIT 1Outstanding Customer Service

• We install our remote support software and take over responsibility for managing your computer infrastructure.

BENEFIT 2Single Point Of Service

• Does dealing with your internet, email, web hosting, and software vendors feel like an unpleasant game of ping pong? At UC South, everything is our problem. If an issue is outside of our control, we’ll deal with your technical vendors on your behalf.

BENEFIT 3Affordable Expertise

• By sharing our team of experts you get your very own IT department at a fraction of the cost of hiring internal resources, and gain access to higher levels of expertise.

BENEFIT 4Improved Productivity

• We’ll help you make your business more competitive and efficient by using technology the right way.

BENEFIT 5More Free Time

• You have better things to do than managing your computer systems. You can stay In control of cost and direction, while we sweat the details.

BENEFIT 6Peace of Mind

• Who has access to your confidential documents? Are your backups even working? What happens in case of fire or theft? Let us worry in your place so you can start cathing up on that “sleep” you’ve heard so much about.

BENEFIT 7Reduced Downtime

• On-call computer support companies increase their profit when your network breaks. Our business, model based on a monthly fee, ensures that we work extra hard at maintaining your systems and preventing issues before they occur.

Feature 1Fast Support

• Your employees receive unlimited access to our support help desk. Give ys a call or send us an email and your issue will be quickly resolved by one of our experts.

Feature 2Your Own IT Director

• You will be assigned a Technical Director who will be at your disposal at all times. Your director will assist you with issues that fall outside the scope of support such as strategic planning, equipment purchase and special projects.

Feature 3Proactive Maintenance

• We’ve automated server and computer maintenance tasks to keep your services and devices running smoothly while increasing their useful life. We’ll also keep your software and operating systems up to date to ensure optimal security and stability.

Feature 424/7 Monitoring

• We keep an eye on your systems at all time and provide fast response to all types of incidents. Our experienced system administrators handle those issues as part of your support plan.

Feature 5Obsessive Backups

• We provide and manage a complete backup and disaster recovery solution with multiple levels of redundancy so that you never lose an important file again.

Feature 6Integrated Security

• We manage your Anti-spam, VPN, Antivirus, Firewalls and WIFI to keep your network secure without getting in your way.

Feature 7Documentation and Reporting

• We’ll maintain up-to-date documentation of your computer network as well as an inventory of your systems, licenses and software vendors. Various reports can be provided on demand.

Feature 8Monthly Special Projects Allowance

• Your plan includes a monthly allowance for on-site interventions or special projects.

Option 1Cloud Backups

• Cloud backups provide efficient and secure way to store critical data in multiple geographical locations to protect against theft, fire, and natural disasters.

Option 2Cloud Email and

Collaboration Tools

• We offer the two most popular cloud email and collaboration platforms: Microsoft Exchange Online and Google Apps Premier. Both systems provide powerful email features, contact management, calendar sharing, mobile device sync and a huge amount of extra features.

Option 3Web Hosting and

Domain Management

• We can host your website and manage your domains and DNS services for you. Our high-performance hosting service is offered exclusively to our managed customers and includes sysadmin-level support.

Option 4Advanced Web Hosting

• If your website or web application is an integral part of your business, traditional web hosting might not be enough. Our web operations department can provide you with a scalable, high-performance and high- availability web hosting infrastructure backed with enterprise-level guarentees.

Option 5VoIP Services

• Voice Over IP is quickly gaining in popularity with solutions that are cheaper and more flexible that traditional telephone systems.

Option 6Co-Managed IT Services

• We can complement your existing IT team by providing governance, help desk system administration, monitoring and project consulting as independent services.

UC SOUTH, LLC CONTACTS

Main Number 469-708-6474

Sarah Bonner, Founder 214-773-0860

Amanda Stice, Founder 469-585-4018

Nick Pace, Director of Operations 214-893-3903

sales@uc-south.com

support@uc-south.com

admin@uc-south.com

Website www.uc-south.com