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Gabriel Kasper MONITOR INSTITUTE A part of Deloitte Consulting LLP WHAT’S NEXT for COMMUNITY PHILANTHROPY
Gabriel Kasper MONITOR INSTITUTE A part of Deloitte Consulting LLP
WHAT’S NEXT for
COMMUNITY PHILANTHROPY
Our process
Community Foundation
“Bright Spots”
Parallels and Adjacent Spaces
User Centered Research
Contextual Research
Adirondack Community Trust • Ann Arbor Area Community Foundation • Arizona Community Foundation • Association for Community Relations (Romania) • Australian Communities Foundation • Baltimore Community Foundation • Baton Rouge Community Foundation • Berks County Community Foundation • Blue Mountain Community Foundation • California Community Foundation • California Community Foundation • Central Florida Community Foundation • Central Minnesota Community Foundation • Chicago Community Trust • Clayoquot Biosphere Trust (Canada) • Coastal Community Foundation of South Carolina • Columbus Foundation • Communities Foundation of Texas • Community Foundation for Greater Atlanta • Community Foundation for Greater Buffalo • Community Foundation for Northern Ireland • Community Foundation for the Alleghenies • Community Foundation for Southeast Michigan • Community Foundation of Broward • Community Foundation of Greater Dubuque • Community Foundation of Greater Grande Prairie (Canada) • Community Foundation of Greater New Britain • Community Foundation of Greater Peterborough (Canada) • Community Foundation of New Jersey • Community Foundation of South Jersey • Community Foundation of the Lowcountry • Community Foundation of the Ozarks • Community Foundation of Tompkins County • Community Foundation Tyne & Wear and Northumberland (UK) • Community Foundation for Greater New Haven • Community Foundation of Greater Birmingham • Community Foundation of Greater Greensboro • Community Foundation of Northern Virginia • Community Foundations for Lancashire and Merseyside (UK) • Community Foundations of Canada • Community Foundation for Lorain County • Council on Michigan Foundations • Dayton Foundation • Denver Foundation • East Bay Community Foundation • Erie Community Foundation • Foundation for Appalachian Ohio • Foundation for the Carolinas • Foundation for the Mid South • Freemont Area Community Foundation • Grand Rapids Community Foundation • Greater Des Moines Foundation • Greater Houston Community Foundation • Greater Kansas City Community Foundation • Greater New Orleans Foundation • Gulf Coast Community Foundation • Hamilton Community Foundation (Canada) • Hartford Foundation for Public Giving • Hawaii Community Foundation • Humboldt Area Foundation • Incourage Community Foundation • Instituto Comunitário Grande Florianópolis (Brazil) • Kalamazoo Community Foundation • Kansas Association of Community Foundations • Kern Community Foundation • London Community Foundation • Maine Community Foundation • Marin Community Foundation • Middletown Community Foundation • Minneapolis Foundation • Minnesota Philanthropy Partners • Napa Valley Community Foundation • Nebraska Community Foundation • New Hampshire Charitable Foundation • New York Charitable Trust • Niagara Community Foundation (Canada) • Oregon Community Foundation • Park City Community Foundation • Parkersburg Area Community Foundation • Philadelphia Foundation • Phuket Community Foundation (Thailand) • Pike's Peak Community Foundation • Pittsburgh Foundation • Richmond Community Foundation • Rochester Area Community Foundation • Santa Cruz Community Foundation • Santa Fe Community Foundation • Seattle Foundation • Silicon Valley Community Foundation • St Paul Foundation • Telluride Foundation • The Boston Foundation • The Calgary Foundation (Canada) • The Cleveland Foundation • The Community Foundation for Monterey County • The Community Foundation of North Louisiana • The Community Foundation of South Alabama • The Community Foundation Serving Richmond and Central Virginia • The Greater Cincinnati Foundation • The Greater Tacoma Community Foundation • The Miami Foundation • The Rhode Island Foundation • The Victoria Foundation (Canada) • The Winnipeg Foundation (Canada) • Toledo Community Foundation • Toronto Community Foundation (Canada) • TUSEV (Turkey) • Vancouver Foundation (Canada) • Vermont Community Foundation • West Central Initiative • Whatcom Community Foundation • Zajecar Initiative & Step Forward Community Foundation (Serbia)
YOU ARE
HERE
The community foundation
model is broken.
The community foundation
model is fine.
Two competing narratives
As Grant put it…
The community foundation model is fine
The community foundation model is broken
Deconstructing the two narratives
The community foundation model is fine
Profit
Model
Network Structure Process Product Product
System
Service Channel Brand Customer
Engagement
C O N F I G U R A T I O N O F F E R I N G E X P E R I E N C E
Profit Model
The way in which you
make money
Network
Connections with
others to create value
Structure
Alignment of your
talent & assets
Process
Signature or superior
methods for doing your work
Product Performance
Distinguishing features &
functionality
Product System
Complementary
products & services
Service
Support & enhancements that
surround your offerings
Channel
How your offerings are delivered
to customers & users
Brand
Representation of your
offerings & business
Customer Engagement
Distinctive interactions
you foster
TEN TYPES OF INNOVATION
The community foundation model is broken
The community foundation
model is broken.
Community Foundation Roles
Resident Engagement
Incubating New Businesses
Understanding Community Needs
Developing Creative Revenue Models
Narratives vs. Stories
Shifting from a threat based narrative…
“You never want a serious crisis to go to waste… What used to seem like long-term problems… things we have postponed for too long… are now immediate and must be dealt with. The crisis provides the opportunity to do things that you couldn’t do before.”
RAHM EMANUEL
… to an opportunity based narrative
The new narrative is about how
community foundations are able to combine
and with
and .
The New Narrative
STABILITY CONSTANCY
DIVERSITY ADAPTATION
Challenge old assumptions
Pay attention to how the world is changing
Economic Uncertainty
Mobility
Technology
Think about tomorrow’s users (not just today’s)
Majority Minority
Millennials
Copy shamelessly
Atlanta Lettuce Works
Civic clubs
Community journalism
Understanding the Full Menu of Possibilities
Understanding the full menu of what’s possible
Tools on the Way!
TOOLKIT
Finding and Flipping Orthodoxies
Orthodoxies are deeply held beliefs about “how things are done” that may or may not still be true, but that often go unstated and unchallenged and can become blind spots over time.
Every organization and industry has them:
What are orthodoxies?
Grocery Stores Banks Airlines
Thinking about the orthodoxies
of community foundations
Instructions
Deal out the full deck of cards around your table.
Look at your hand of cards & ask:
– Does it still hold true for you? Should it be flipped?
– Do you know others who are challenging the orthodoxy?
– What would it look like if you did things differently?
Choose the card with the orthodoxy that is most interesting to you:
– Why did you choose it?
– What would it look like if you flipped it?
“Play” the card at the center of the table & explain why you chose it.
Choose/vote on the one orthodoxy that the table finds most interesting.
On the card, write one sentence about why your table chose it.
Please give your chosen card to one of our team members at the end.
Gabriel Kasper MONITOR INSTITUTE A part of Deloitte Consulting LLP
WHAT’S NEXT for COMMUNITY PHILANTHROPY
