Dr. Vinyl Interior Repair News ▀ The Doctors Touch Auto Paint Repair News ▀ What’s Up, Doc? JANUARY 2019 Dear owners & associates, Ahead lies the 2019 “Diversify” Convention at the beautiful renovated KC Airport Marriott Hotel. I’d like to stress how useful and beneficial it is for all Dr. Vinyl and the Doctor’s Touch associates to join the Dr. Vinyl Convention! Asking questions and sharing experiences with your fellow Dr. Vinyl and the Doctor’s Touch techni- cians is an absolute must in our special niche of business. You will learn that by diversifying your business, which is done already by several owners, will prevent you from slowing down in the wintertime. Taking good care of retail customers is a far undervalued marketing tool, which will also make good money for you! People talk! This is your best, and free, marketing tool. They talk at home, at social gatherings, at work, everywhere. They will also talk about the repair miracles Dr. Vinyl offers. Use this free marketing tool to your benefit!!! Doing aluminum wheels is a great addition to your current services. Doing vinyl siding is a great addition to your current services. Doing upholstery is a great addition to your current services. There is so much you could add to make your business more profitable and add value to your franchise. Off course the will to work hard, be reliable, provide excellent quality with environmental and health safe products is the foundation for success. We will also discuss this topic at the owners only meeting on Thursday afternoon! The vendors pavilion will be a “small mobile tech show” with close to 20 vendors presenting and demonstrating their products. For entertainment we will have a karaoke contest on Friday night with the first prize being a weekend in Las Vegas at the Aria Hotel, so give it your best! Other prizes will be announced at the “Diversify” con- vention. Looking forward to seeing you soon! CEO—Richard Reinders INSIDE THIS ISSUE: __________________ Convention News...2,8-13 Anniversary Dates……...2 High Sales…………….…3-7 Pre-Convention Orders 13 From the field……… 14-17 Instant Messaging……..18 Accounts Receivable….19 __________________
Transcript
Dr. Vinyl Interior
Repair News
▀
The Doctors Touch
Auto Paint Repair
News
▀
What’s Up, Doc? J A N U A R Y 2 0 1 9
Dear owners & associates,
Ahead lies the 2019 “Diversify” Convention at the beautiful renovated KC Airport Marriott Hotel. I’d
like to stress how useful and beneficial it is for all Dr. Vinyl and the Doctor’s Touch associates to join the
Dr. Vinyl Convention!
Asking questions and sharing experiences with your fellow Dr. Vinyl and the Doctor’s Touch techni-
cians is an absolute must in our special niche of business.
You will learn that by diversifying your business, which is done already by several owners, will prevent
you from slowing down in the wintertime.
Taking good care of retail customers is a far undervalued marketing tool, which will also make good
money for you!
People talk! This is your best, and free, marketing tool. They talk at home, at social gatherings, at work,
everywhere. They will also talk about the repair miracles Dr. Vinyl offers. Use this free marketing tool
to your benefit!!!
Doing aluminum wheels is a great addition to your current services.
Doing vinyl siding is a great addition to your current services.
Doing upholstery is a great addition to your current services.
There is so much you could add to make your business more profitable and add value to your franchise.
Off course the will to work hard, be reliable, provide excellent quality with environmental and health
safe products is the foundation for success. We will also discuss this topic at the owners only meeting on
Thursday afternoon!
The vendors pavilion will be a “small mobile tech show” with close to 20 vendors presenting and
demonstrating their products.
For entertainment we will have a karaoke contest on Friday night with the first prize being a weekend in
Las Vegas at the Aria Hotel, so give it your best! Other prizes will be announced at the “Diversify” con-
vention.
Looking forward to seeing you soon! CEO—Richard Reinders
INSIDE THIS ISSUE:
__________________
Convention News...2,8-13
Anniversary Dates……...2
High Sales…………….…3-7
Pre-Convention Orders 13
From the field……… 14-17
Instant Messaging……..18
Accounts Receivable….19
__________________
Page 2
Dear Convention Attendees,
We’re looking forward to seeing you all in March 2019. To ensure a great experience for all at-
tendees please follow any updates regarding convention.
The Auto Paint Removal Demonstrations and Presentations will take place at the Dr. Vinyl Corpo-
rate Office in Lee’s Summit, MO. APR-Demos and Presentations are expected to be held on Fri-
day, March 8th 10am-4pm. Please let us know by Friday, February 15th, 2019 what if you’re plan-
ning on visiting the Dr. Vinyl Corporate Office and if you will need transportation or if you’re plan-
ning on taking your own vehicle!
Email: [email protected] if you’re intending to attend the Exterior-Sessions. Don’t forget to
mention if you will need transportation or if you’re planning on using your own vehicle!
Please note:
Pre-order for convention pick-up ends on Monday, March 4th, 2019 at noon. Every order that is
placed after the cut-off date will not be available for pick up during the convention pick up win-
dow. No exceptions. Pre-order pick up is on Friday, March 8th, 2019 from 2pm to 4pm at the Dr.
Vinyl Corporate Office in Lee’s Summit, Missouri. All shipment orders placed after Wednesday,
March 6th, 2019, at noon will not be shipped until Monday the following week (March 11th, 2019).
You’ll find more information about the upcoming convention on Pages 8-13.
FIRST NAME LAST NAME DR. VINYL OF YEARS START DATE
MARK ETHRIDGE DR. VINYL OF THE HEARTLAND MO $7,145.00
JOHN WALDRON ASSOCIATE OF CATAWBA VALLEY NC $7,045.00
JEFF HAWKINS ASSOCIATE OF THE CUMBERLAND TN $4,715.00
JERRY GERKE DR. VINYL OF MADISON WISCONSIN $9,201.00
TAWNYA BARNETT ASSOCIATE OF MIDDLE TENNESSEE $8,374.00
AMANDA CHAPMAN ASSOCIATE OF
HAMPTON & NEWPORT NEWS VA
$6,375.00
DOUG MCKAIG DR. VINYL OF DENVER COLORADO $6,065.85
JOY GONZALEZ DR. VINYL OF CONCORD NORTH CAROLINA $5,812.00
JIMMY HARCUM ASSOCIATE OF THE CUMBERLAND TN $14,816.00
CHRIS HAWKINS DR. VINYL OF THE CUMBERLAND TN $13,973.00
CHARLES ARTHUR ASSOCIATE OF HAMPTON & NEWPORT NEWS VA $6,977.50
MATT BANKEN ASSOCIATE OF SOUTHEAST MO & SOUTHERN IL $6,365.00
JEREMIAH SHANDS ASSOCIATE OF SOUTHEAST MO & SOUTHERN IL $1,974.00
Page 5
TOP TEN INTERIOR REPAIR NOVEMBER 2018
TOP TEN AUTO PAINT REPAIR NOVEMBER 2018
INDIVIDUAL HIGH SALES
November 2018
RYAN FRAME ASSOCIATE OF INDIANAPOLIS IN $17,430.00
MARCELLO DIAS ASSOCIATE OF NORFOLK COUNTY MA $15,988.60
RANDY FUERNSTEIN ASSOCIATE OF INDIANAPOLIS IN $14,545.00
JEFF CUTTER ASSOCIATE OF
OMAHA NE & COUNCIL BLUFFS IA
$12,414.50
JEREMY DRINKARD ASSOCIATE OF THE PERMIAN BASIN TX $11,820.00
JASON ROLLOFF
THE DOCTORS TOUCH OF
CENTRAL MINNESOTA $11,005.00
STEVE HAWKINS ASSOCIATE OF THE CUMBERLAND TN $10,970.00
BRAD REWITZER ASSOCIATE OF
GREATER MINNEAPOLIS MN
$10,760.00
CARSON GREENFILED ASSOCIATE OF GREEN COUNTRY OK $10,365.00
ROBERT PRESTON ASSOCIATE OF INDIANAPOLIS IN $9,275.00
TYLER JOHNSON ASSOCIATE OF
EAST METRO MINNE-APOLIS & ST. PAUL MN
$18,642.00
THOMAS RAUEN ASSOCIATE OF INDIANAPOLIS IN $18,355.00
JOSEPH OESTERLING ASSOCIATE OF DR. VINYL - MICHIGAN $17,545.00
CURTIS PIERCE DR. VINYL OF LITTLE ROCK AR $16,265.00
DREW HUBBARD ASSOCIATE OF INDIANAPOLIS IN $15,849.00
MARK GIANNOLA ASSOCIATE OF JOHNSON COUNTY KS $14,504.00
CHAZ ALLMAN ASSOCIATE OF THE CUMBERLAND TN $13,970.00
RYAN NAYLOR ASSOCIATE OF SPRINGFIELD MO $12,675.00
MICHELLE TESTER ASSOCIATE OF INDIANAPOLIS IN $12,024.00
JEFF ELLERBEE ASSOCIATE OF SPRINGFIELD MO $11,927.00
TOP WHEELS DECEMBER 2018
INDIVIDUAL HIGH SALES
December 2018
TOP UPHOLSTERY DECEMBER 2018
TOP PDR DECEMBER 2018
TERRY HANCOCK ASSOCIATE OF OMAHA NE & COUNCIL BLUFF
IA
$16,234.00
WES SPRADLIN ASSOCIATE OF OMAHA NE & COUNCIL BLUFF
IA
$13,684.00
MARK ETHRIDGE DR. VINYL OF THE HEARTLAND MO $5,630.00
JOHN WALDRON ASSOCIATE OF CATAWBA VALLEY NC $5,090.00
JEFF HAWKINS ASSOCIATE OF THE CUMBERLAND TN $4,390.00
TAWNYA BARNETT ASSOCIATE OF MIDDLE TENNESSEE $15,033.00
JERRY GERKE DR. VINYL OF MADISON WISCONSIN $8,419.00
KEVIN VANE DR. VINYL OF THE SHORE DELAWARE $7,025.00
JOY GONZALEZ DR. VINYL OF CONCORD NORTH CAROLINA $6,965.90
AMANDA CHAPMAN ASSOCIATE OF
HAMPTON & NEWPORT NEWS VA
$6,399.17
JIMMY HARCUM
ASSOCIATE OF
THE CUMBERLAND TN $12,856.00
CHRIS HAWKINS DR. VINYL OF THE CUMBERLAND TN $9,843.00
MATT BANKEN
ASSOCIATE OF
SOUTHEAST MO & SOUTHERN IL
$6,225.00
CHARLES ARTHUR
ASSOCIATE OF
HAMPTON & NEWPORT NEWS VA
$5,713.67
CALEB REED
ASSOCIATE OF
SOUTHEAST MO & SOUTHERN IL
$1,855.00
TOP TEN INTERIOR REPAIR DECEMBER 2018
INDIVIDUAL HIGH SALES
December 2018
TOP TEN AUTO PAINT REPAIR DECEMBER 2018
RYAN FRAME ASSOCIATE OF INDIANAPOLIS IN $14,415.00
MARCELLO DIAS ASSOCIATE OF NORFOLK COUNTY MA $12,800.00
RANDY FUERNSTEIN ASSOCIATE OF INDIANAPOLIS IN $12,725.00
ROBERT PRESTON ASSOCIATE OF INDIANAPOLIS IN $10,595.00
JASON ROLLOFF
THE DOCTORS TOUCH OF
CENTRAL MINNESOTA $10,332.00
JEREMY DRINKARD ASSOCIATE OF THE PERMIAN BASIN TX $9,480.00
BRUCE DOCKERY ASSOCIATE OF THE CUMBERLAND TN $8,935.00
BRAD REWITZER ASSOCIATE OF GREATER MINNEAPOLIS MN $8,880.00
JEFF CUTTER ASSOCIATE OF
OMAHA NE & COUNCIL BLUFFS IA
$8,876.92
DUANE MOSLEY JR ASSOCIATE OF INDIANAPOLIS IN $8,770.00
TYLER JOHNSON ASSOCIATE OF
EAST METRO MINNEAPOLIS & ST. PAUL MN
$17,625.00
THOMAS RAUEN ASSOCIATE OF INDIANAPOLIS IN $16,816.00
DREW HUBBARD ASSOCIATE OF INDIANAPOLIS IN $16,278.00
JOSEPH OESTER-LING
ASSOCIATE OF DR. VINYL - MICHIGAN $13,805.00
MARK GIANNOLA ASSOCIATE OF JOHNSON COUNTY KS $13,009.00
SHANE BARNES ASSOCIATE OF DR. VINYL - MICHIGAN $11,657.00
ZACH BATES DR. VINYL OF CORPUS CHRISTI TX $11,043.77
TODD LESTER DR. VINYL OF CENTRAL TEXAS $10,513.00
CHAZ ALLMAN ASSOCIATE OF THE CUMBERLAND TN $10,489.00
GREG RAUEN ASSOCIATE OF INDIANAPOLIS IN $10,287.00
HIGHLIGHTS
OWNERS
ONLY
MEETING
AUTO PAINT REPAIR DEMOS
FRIDAY at the
DR.VINYL WORLD HEADQUARTERS
1350 SE Hamblen Rd.
Lee’s Summit, MO 64081
*If you need a shuttle service to the exterior de-
mos please let us know which days you’re plan-
ning on attending
Confirmed Upholstery Sessions:
• Demonstration by Nina Greenfield
• Presentation by Mitchell Reid
• Discussion by Steve Gwadera
Confirmed Interior Sessions:
• Viper Product Demos
by Tom Piontek
• Stain Removal
by Lisa Farley
• Awesome Sauce Cleaner
by Bill Hubbard
• Wheels for Interior
by Todd Lester
• Tips & Tricks
by Brian Greenfield
• Vinyl Flooring
by Tammy Meadors
• Vinyl Siding
by Doug Hancock
• Open Training
by Teresa Lang & Raymond Scott
• Questions and Answers
by Raymond, Teresa and Steve
• Stitching
by Lisa Farley
Saturday, March 8th, 2019
Group Pictures
AWARDS-CEREMONY
Thursday afternoon, owners only
—By Richard Reinders.
We’re all looking forward to seeing you at
our 2019 DIVERSIFY Convention!
- Corporate Stuff
Thursday, March 7th, 2019 (SNACKS PROVIDED DURING HOSPITALITY NIGHT)
• OWNERS ONLY*: 1pm-5pm: State of the company & general discussion by Richard Reinders
and corporate staff
• HOSPITALITY ROOM: Our famous hospitality room will be open from 7pm—???. The perfect
event for socializing with fellow Dr. Vinyl’s. Snacks and drinks will be provided.
*Owners are welcome to invite their associates to the “owners-only-meeting” if they wish.
Friday, March 8th, 2019 (BOX LUNCH AND BUFFETT STYLE DINNER PROVIDED)
• DEMOS, PRESENTATIONS, DISCUSSIONS: So much to see, so much to do. Friday will be
filled with various Demonstrations, Presentations and Discussions for Interior, Exterior and Up-
holstery. The final detailed schedule will be published in the “What’s Up, Doc?”-Convention
edition as well as in the convention itinerary.
⇒ Welcome to Interior Sessions 9am by Teresa Lang
⇒ Welcome to Upholstery Sessions 10am by Steve Gwadera
⇒ Welcome to Exterior Sessions 10am by David Lang*
*Friday’s Exterior Sessions will be held at the Dr. Vinyl Corporate office in Lee’s Summit. Lunch
provided.
• VENDOR ROOM: 9am-5pm. A list of attending vendors will be published in the What’s Up,
Doc?”-Convention edition as well as in the convention itinerary.
• FRIDAY NIGHT DINNER WITH KARAOKE CONTEST: 7pm-11pm.
Saturday, March 9th, 2019 (BOX LUNCH AND BUFFETT STYLE DINNER PROVIDED)
• DEMOS, PRESENTATIONS, DISCUSSIONS: Saturday will also be filled with various Demon-
strations, Presentations and Discussions for Interior, Exterior and Upholstery. The final detailed
schedule will be published in the “What’s Up, Doc?”-Convention edition as well as in the con-
vention itinerary.
• VENDOR ROOM: 9am-2pm. A list of attending vendors will be published in the “What’s Up,
Doc?”-Convention edition as well as in the convention itinerary.
• 1:1 MEETINGS WITH RICHARD REINDERS: 10am-3pm. We will have small meeting rooms
available to give you a chance to talk to the CEO in private. There will be private-meeting sign
up forms available upon registration.
• MAXIMIZING PRODUCTIVITY AMONG COLLEAGUES 2pm-3pm presented by Joseph Oes-
terling and Janet Pribble
• SALES AND MARKETING 3pm-4:30pm presented by Bill Hubbard.
• BANQUET NIGHT & AWARDS CEREMONY: 7pm-11pm.
DIVERSIFY CONVENTION HIGHLIGHTS
BOOK
YOUR HOTEL RESERVATIONS ONLINE
Book your group rate for Dr. Vinyl and Associates
We have reserved a block of rooms at the Kansas City Marriott Hotel for Dr.
Vinyl Convention attendees. Room rates are $86.00 (plus sales tax) a night. This
amount is locked in until February 26, 2019. After this date, reservations will be
accepted on a space and rate available basis only. Individual reservations
cancelled within 48 hours of scheduled arrival will be subject to one night room
and tax by individual guaranteeing reservation.
Pre-Arrivals or Stay Over’s: Based upon availability, the group rate will be
honored two (2) days prior and two (2) days after the official meeting date for any
quests who wish to book pre and post stays. Reservations may also be made over
the phone by calling (816) 464-2200 and referencing the “Dr. Vinyl Group.”
Check-in: 3:00 PM, Check-out: 12:00 PM.
Don’t forget, Dr. Vinyl will be paying for 1-night hotel expense for all owners and
associates that attend that stays a minimum of three nights. Upon verification of
hotel stay, we will credit the one night hotel cost to your parts account!
2019 “DIVERSIFY”
CONVENTION
Thursday March 7th - Saturday March 9th,
Kansas City Marriott Hotel-KCI Airport
775 Brasilia Avenue, Kansas City, MO
Dear Partners,
Yes, it is Convention Time for The Dr. Vinyl Group! We all at the Dr. Vinyl Corporate Office are always very excit-
ed when this time of the year comes around. We encourage all franchise owners to make every effort to attend
along with your associates. There are so many benefits to attending convention. Meeting and sharing information
with your fellow associates. Visiting with staff members to learning different ways they can help you grow your busi-
ness. Asking questions and getting answers from current vendors that will be in attendance. You will see first hand
what tools, products and services they have to offer that will help you do a quality job more quickly and cost effectively.
During this three day extravaganza, Thursday night you’ll be able to spend time networking with others during our
Hospitality room gathering, Friday night there will be live entertainment, and, of course, Saturday night will be the tra-
ditional awards banquet ceremony. Most importantly, the 2019 “DIVERSIFY” - convention focuses on all of us working
together to achieve the same goals. Speak directly with your fellow partners on the latest trends in the industry and see
how they go about completing repairs, speaking with managers, getting new accounts, and maintaining accounts. We
know from past experience that one of the key components to operating a successful business is when everyone is
communicating with each other. That is what sets us apart from our competition. Don’t miss your opportunity to join us
at convention. This will be three days packed with training and information that you will need to make 2019 a success-
ful year.
Here are our Top-Ten Reasons NOT to attend Convention:
1. I refuse to diversify my business, I’d rather have all my business tied up into three accounts.
1. I want to diversify my business. I do not want to have my business tied up into three accounts.
2. I simply have better things to do than investing in my business.
2. I know it is important to invest in my business and help it grow.
3. I have too many accounts and I’m making to much money. I need to slow down.
3. I would like to get new accounts and make more money. Nothing slows me down.
4. If I’m at a training seminar for a few days out of the year to learn better ways to service my customers, I will
lose all my accounts to my competition.
4. My customers are aware of the need to keep updated with repair procedures and products and understand that
I have to invest a few days of the year into training purposes.
5. I still run my business like I did 20 years ago. No need for new ways of doing business.
5. I have a successful business for 20 years because I keep updated and informed about the industry.
6. I need to help my competitors grow, so I don’t offer the services they offer.
6. I don’t want to lose a customer to a competitor because of a service they offer that I’m lacking.
7. Meeting other Dr. Vinyl Partners who have successfully grown their business doesn’t matter. Their situation is
totally different than mine.
7. Meeting other Dr. Vinyl Partners who have successfully grown their business can help me improve my busi
ness even if their situation is slightly different than mine.
8. All the customers I’ll ever need are lined up outside my door.
8. It is beneficial to learn about new ways to gain more customers.
9. Sharing and receiving information from other successful franchise partners that offer the same services I do, all
in one place, is a waste of time.
9. Sharing and receiving information from other successful franchise partners that offer the same services I do, all
in one place, is a great opportunity that I wouldn’t want to miss!
10. I don’t like to learn new things. It’s bad for business.
10. I like to learn new things. It is good for business.
???WHY SHOULD I ATTEND???
…and more!!!!
VENDOR-ROOM
PRE-CONVENTION ORDERS
For those of you that have had the opportunity to attend previous Dr. Vinyl Conventions, you know that it is the busiest three days of the year for the staff at Dr. Vinyl headquarters.
PLEASE EXAMINE YOUR 2019 CONVENTION SCHEDULE VERY CLOSELY!
You will notice that the Parts Department WILL NOT BE OPEN for business the afternoon of Wednesday March 7th, Thurs-
day March 8th or Friday March 9
th. The Parts room staff will be at the hotel.
To place your preTo place your preTo place your preTo place your pre----convention order:convention order:convention order:convention order:
You can write down all the items that you know you will need and send it to DR. VINYL ATTN: PARTS DEPARTMENT PRE-CONVENTION ORDER. You can also email your order or give us a call. Just put a note that it is a convention order and if you want to pick it up or have it shipped. We will then pull & box your order and have it ready for **SHIPPING OR FOR YOU TO PICKUP** on Friday March 8
th at the corporate office between 11am and 2 pm. Any orders not picked up will
be shipped the week following convention. We will not be taking orders to the hotel this year.
PREPREPREPRE----CONVENTION ORDERS MAY BE PLACE BETWEEN FEBRUARY 15TH AND NOON MARCH 4THCONVENTION ORDERS MAY BE PLACE BETWEEN FEBRUARY 15TH AND NOON MARCH 4THCONVENTION ORDERS MAY BE PLACE BETWEEN FEBRUARY 15TH AND NOON MARCH 4THCONVENTION ORDERS MAY BE PLACE BETWEEN FEBRUARY 15TH AND NOON MARCH 4TH.
ALL ORDERS TO BE PICKED UP AT CONVENTION MUST BE RECEIVED NO LATER THAN NOON ON MARCH 4TH!!!
ANY ORDERS PLACED AFTER NOON ON MARCH 4TH WILL BE SHIPPED AS NORMAL.
ANY ORDER PLACED AFTER NOON ON MARCH 4TH WILL
BE SHIPPED AS NORMAL AND WILL NOT BE AVAILABLE
FOR PICKUP AT CORPORATE!
ATTENTION EXTERIOR TECHNICIANS
The APR-Demonstrations and Presentations will be held at the Dr. Vinyl Corporate Office in Lee’s Summit Missouri.
DR. VINYL WORLD HEADQUARTERSDR. VINYL WORLD HEADQUARTERSDR. VINYL WORLD HEADQUARTERSDR. VINYL WORLD HEADQUARTERS
1350 SE Hamblen Rd.1350 SE Hamblen Rd.1350 SE Hamblen Rd.1350 SE Hamblen Rd.
Lee’s Summit, MO 64081Lee’s Summit, MO 64081Lee’s Summit, MO 64081Lee’s Summit, MO 64081
Please let us know by February 15th if you’re planning to attend any APR-Demonstrations or Presentations. We will only pro-vide transportation and lunches for technicians that signed up to visit the Dr. Vinyl Corporate Office. Sign-up by answering the
following two questions: Do you need transportation or are you planning on driving yourself? What day are you planning on being at the corporate office (Friday, Saturday or both days)? Send answers to: [email protected]
Transportation and lunch at HQ will only be available to
Neither rain nor snow can stop our technicians from
working hard for our customers!
Below you see a picture by
Joe Oesterling, Dr. Vinyl of Michigan,
of his van getting snowed in while he’s working at a dealer-
ship on this wintery Saturday in Michigan.
Tales & Pictures
From the field
Page 15
Roger Higgins,
Associate of Kevin Vane,
Dr. Vinyl of The Shore DE,
uses a homemade tent to perform a leather seat seam repair
(before and after pictures below) on a rainy day!
Thanks to Kevin Vane for sending in those pictures.
Page 16
Tales & Pictures from the field
(continued) Before & After by Brennon Buist,
Dr. Vinyl of Alberta, Canada!
Page 16
Before & After by Raymond Scott, Dr. Vinyl of Springfield Missouri!
Dr. Vinyl & The Doctors Touch is pleased to an-
nounce that we recently launch a new way of
communicating with partners. INSTANT MESSAGING!
Earlier in the month we sent out our first text
message directly to all Dr. Vinyl & The Doctors
Touch partners mobile device. If you did not
receive that message, then we do not have your
mobile phone number on file. We understand
that 99.9% of all techs main line of communica-
tion for their business is through your cell
phone. Therefore we only found it fitting to
send urgent notifications, parts specials, pro-
motions etc. directly to your phone. When you
see these messages, simply click (touch) the
highlighted link (if applicable) and it will
take you where you need to go. We hope you en-
joy this new tool! Happy Messaging!!!!
A reminder from the Accounts Receivables Desk
I hope everyone is having a good year. I want to take this time to re-
mind the owners that their recaps and payment for said recaps are
due by the 10th of the month. All parts statements are due to be paid
by the 15th of the month. If for some reason you can not have payment
to me by the due date please call me and let me know and I will work
with you. I’d rather you call me than me have to call you!! No one ever
enjoys hearing from me for some reason! Ha! Ha! We also have a pro-
gram called Instant Rebate. If you would like more information on get-
ting your rebate instantly every month, just let me know and I will give
you that info. I want everyone to know they are more than welcome to
call me anytime with any Account Receivable question and I will do all
I can to get it an answer. Let’s make 2019 the best year yet!!!
Vickie Borron
Accounts Receivable
Best wishes from the Corporate Office Staff to Buzz McClain
As of January 1, 2019, Charles "Buzz" McClain, owner of CMC , LLC will no longer provide con-tracting services for Dr. Vinyl Service Center, LLC. Buzz made this decision so that he can begin to focus on his franchise CMC, LLC dba Dr. Vinyl of Columbia MO.
Buzz will continue to provide the Auto Paint Repair training for Dr. Vinyl corporate at our headquar-ters in Lees Summit, MO. Please call in advance to schedule a student for training. He will also con-tinue to provide technical support to all paint repair technicians. If you need assistance, he is available
on his company cell phone at (816) 588-6060.
We all enjoyed working with Buzz at Dr. Vinyl headquarters and Dr. Vinyl Service Center, LLC and
