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Where past and future meet

Date post: 19-Sep-2014
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The intergenerational impact and dynamics on Enterprise 2.0
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WHERE PAST AND FUTURE MEET The intergenerational dynamics of Enterprise 2.0 Dr Norman Lewis Associate-Director, STL Partners, The Telco2.0 initiative
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Page 1: Where past and future meet

WHERE PAST AND FUTURE MEETThe intergenerational dynamics of Enterprise 2.0

Dr Norman Lewis

Associate-Director, STL Partners, The Telco2.0 initiative

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Its not about technology!

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Children are not naturally good with technology

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Digital technology is used by children to overcome their experience of isolation through communicating with their peers

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Self-expression as a mode of being

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Young people value and acquire computer expertise primarily in order to achieve practical objectives and in relation to the construction of peer group identities

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Clash of cultures

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Clashing pragmatisms

• Youth adopt social software to realise their objective of creating distinct networks of in-groups, often using a distinct insider vocabulary and practices;

• Business looks to social software to rationalize and create clearer delineation of knowledge flows;

• Teenagers seek the opposite, manipulating language and grammar and employing acronyms to restrict interchange to an ‘in group’.

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Autonomy & self-expression

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Order, authority, hierarchy

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Value loyalty

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The natural world

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Employees as children

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Questioning expertise

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Change management


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