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Where Will Work Come From Or Value in the Era of the Platform Economy* Martin Kenney Professor Community and Regional Development Unit University of California, Davis & Senior Project Director Berkeley Roundtable on the International Economy & Senior Fellow Research Institute for the Finnish Economy (ETLA) This presentation was first made at the Colegio de la Frontera Norte in Tijuana, Mexico on January 14, 2014. It continued to evolve at various other in the U.S., Europe, and Canada. John Zysman of BRIE has been instrumental in the progress of this line of thinking; a number of the
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Page 1: Where Will Work Come From Or Value in the Era of the Platform Economy* Martin Kenney Professor Community and Regional Development Unit University of California,

Where Will Work Come FromOr

Value in the Era of the Platform Economy*

Martin KenneyProfessor

Community and Regional Development UnitUniversity of California, Davis

&Senior Project Director

Berkeley Roundtable on the International Economy&

Senior FellowResearch Institute for the Finnish Economy (ETLA)

This presentation was first made at the Colegio de la Frontera Norte in Tijuana, Mexico on January 14, 2014. It continued to evolve at various other in the U.S., Europe, and Canada. John Zysman of BRIE has been instrumental in the progress of this line of thinking; a number of the ideas are from our joint work.

Page 2: Where Will Work Come From Or Value in the Era of the Platform Economy* Martin Kenney Professor Community and Regional Development Unit University of California,

Technological Change and the Platform Economy

The assembly line gives you the corporate capitalist (and industrial union). The Cloud gives you the platform capitalist (and precarious labor)?

Or a cooperatively owned platform and a sharing economy?

Page 3: Where Will Work Come From Or Value in the Era of the Platform Economy* Martin Kenney Professor Community and Regional Development Unit University of California,

My Proposition

Capitalism and its value creation and extraction process is changing as we speak and we need to talk about it.

Page 4: Where Will Work Come From Or Value in the Era of the Platform Economy* Martin Kenney Professor Community and Regional Development Unit University of California,

Setting the Stage for the Platform Economy: Digital Technologies

• Moore’s Law • Ubiquitous connectivity• PCssmartphonesInternet of Things– Sense, store, process, transmit data

• Cloud computing (see Zysman 2012) • Software eats everything (open source)

All at decreasing cost

Page 5: Where Will Work Come From Or Value in the Era of the Platform Economy* Martin Kenney Professor Community and Regional Development Unit University of California,

Digital Platforms

• Software-enabled “cyberplaces” where constituents can act or transact

• Create network effects between applications and users, virtuous circles of growth

Page 6: Where Will Work Come From Or Value in the Era of the Platform Economy* Martin Kenney Professor Community and Regional Development Unit University of California,

What Is New? • Connect 40, 50% of world population• Characterize nearly everything digitally

and then informate• Replace much work with intelligent

machines – Brynjolfsson (Vonnegut -- Player Piano?)

• What is the new “work”• The Makers Movement based on similar

tendencies

Page 7: Where Will Work Come From Or Value in the Era of the Platform Economy* Martin Kenney Professor Community and Regional Development Unit University of California,

Number of Participants

Venture Labor

Apps stores, Youtube etc.. shared advertising revenue,

Amazon self-published books, games, such as Zynga, King

Digital, Supercell, etc.., affiliate marketing revenue

Open Source commercialRedhat, Github

Cyberformal labor monetization. Amazon, Mech Turk, oDesk, etc.

Open Source Wikipedia (no payment)

Free labor such as posting to Facebook, Twitter, LinkedIn, Youtube, Pinterest, Yelp, etc..

All activity on the net- Google, Bing, Browsers, ad networks

Compensated by employer for building website, etc..

Can become Venture Labor

Non

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Figure One: Labor in the Platform Economy

Can become monetized if sufficiently visited

Acknowledgements: Thanks to John Zysman, Ruth Collier, Bryan Pon and Lilly Irani for suggestions and comments on this figure.

Wag

e,

stoc

k op

tions

Liquidity event, stock options valuable, no longer Venture Labor now operating companies subject to stock market etc..

Cyberformal asset monetization. Ebay, Amazon Market, Uber Craigslist, AirBnB

These areplatform buildersand VC financed

Monetizing assets such as automobile, spare room

Platform firms funded by VCs, e.g. Google, Facebook, Uber – their direct employees

Virtual Project

Funding, Kickstarter, Indiegogo,

etc..

Copyright: Martin Kenney

Page 8: Where Will Work Come From Or Value in the Era of the Platform Economy* Martin Kenney Professor Community and Regional Development Unit University of California,

What Is “Work?”

• Surfing the internet (Terranova, Lanier et al.)?

• Putting content on Facebook, Pinterest, Youtube, LinkedIn?

• Creating open source software?– If on GitHub?

• Sharing economy -- Wikipedia, Khan Academy

Page 9: Where Will Work Come From Or Value in the Era of the Platform Economy* Martin Kenney Professor Community and Regional Development Unit University of California,

Five Forms of Compensated Cyber-Mediated Work

1. Global bidding/cyber-contracting – eLance/Odesk

– Microwork – fill up working day -- AMT

2. Industry cyber-transformed, e.g., taxi cab – Uber; hotel -- Airbnb

3. Informal work – cyber formalized, e.g., TaskRabbit, Instacart

4. Virtual consignment – Apps stores5. Virtual project funding –

Indiegogo,Udemy

Page 10: Where Will Work Come From Or Value in the Era of the Platform Economy* Martin Kenney Professor Community and Regional Development Unit University of California,

1. Globally Biddable Contracting

Page 11: Where Will Work Come From Or Value in the Era of the Platform Economy* Martin Kenney Professor Community and Regional Development Unit University of California,

Elance/oDesk – Top Hiring and Provider Nations

Top 10 Hiring Nations

United States 1Australia 2United Kingdom 3Canada 4UAE 5Singapore 6Israel 7Germany 8Netherlands 9New Zealand 10

Top 10 Provider Nations

United States 1India 2Ukraine 3Pakistan 4United Kingdom 5Russia 6Canada 7Philippines 8Romania 9China 10

Page 12: Where Will Work Come From Or Value in the Era of the Platform Economy* Martin Kenney Professor Community and Regional Development Unit University of California,

Sour

ce: o

Des

k 20

14

Page 13: Where Will Work Come From Or Value in the Era of the Platform Economy* Martin Kenney Professor Community and Regional Development Unit University of California,

Mechanical Turk -- Microlabor

Page 14: Where Will Work Come From Or Value in the Era of the Platform Economy* Martin Kenney Professor Community and Regional Development Unit University of California,

Globally Biddable Contract Labor

• Lowest price• Contractors largely powerless– Exception if they have rare skills (Kunda and

Barley’s gurus)• Little upside for contractor besides possibly

learning– Could lead to a permanent job?

• Social Outcome: – Replace permanent employees– More efficiently allocate people to work

Page 15: Where Will Work Come From Or Value in the Era of the Platform Economy* Martin Kenney Professor Community and Regional Development Unit University of California,

2. Industry Cyber-Transformed

Page 16: Where Will Work Come From Or Value in the Era of the Platform Economy* Martin Kenney Professor Community and Regional Development Unit University of California,

Uber – Taxi – Monetize Car and Driver

Page 17: Where Will Work Come From Or Value in the Era of the Platform Economy* Martin Kenney Professor Community and Regional Development Unit University of California,

AirBnB – Hotel -- Monetize Excess Space

Page 18: Where Will Work Come From Or Value in the Era of the Platform Economy* Martin Kenney Professor Community and Regional Development Unit University of California,

Airbnb Model

Entire platform hosted by Amazon, etc..

Travelers – Picture, variousinformation, credit card

Credit card information Background check information

Facebook, LinkedInlinks

Airbnbvalidated pictures

AirBnB, Uber, etc..

Providers – Variousinformation includingpictures

Page 19: Where Will Work Come From Or Value in the Era of the Platform Economy* Martin Kenney Professor Community and Regional Development Unit University of California,

Industry Cyber-Transformed• Breakdown former barriers to market competition

(taxi rules, zoning, anti-discrimination)– But these barriers are eroding (Airbnb pays hotel tax,

Uber/Lyft get commercial insurance, etc..)• Providers largely powerless vs. platform owner– Little upside for contractor

• Convenience and often lower price for consumers• Social Outcomes:– Convenience, efficiency, mobilization of slack assets– Erosion of barriers that protected labor (taxi

medallions, unionized hotel workers, etc..)

Page 20: Where Will Work Come From Or Value in the Era of the Platform Economy* Martin Kenney Professor Community and Regional Development Unit University of California,

3. Informal Work -- Cyber-Formalized

Page 21: Where Will Work Come From Or Value in the Era of the Platform Economy* Martin Kenney Professor Community and Regional Development Unit University of California,

Task Rabbit

Page 22: Where Will Work Come From Or Value in the Era of the Platform Economy* Martin Kenney Professor Community and Regional Development Unit University of California,

InnoCentive – Innovation Outsourcing

Page 23: Where Will Work Come From Or Value in the Era of the Platform Economy* Martin Kenney Professor Community and Regional Development Unit University of California,

InnoCentive• Total Registered Solvers: 355,000+ from nearly

200 countries• Total Challenges Posted: 2,000+ External

Challenges & thousands of Internal Challenges (employee-facing)

• Project Rooms Opened to Date: 500,000+• Total Solution Submissions: 40,000+• Total Awards Given: 1,500+• Total Award Dollars Posted: $40+ million• Range of awards: $5,000 to $1+ million

Page 24: Where Will Work Come From Or Value in the Era of the Platform Economy* Martin Kenney Professor Community and Regional Development Unit University of California,

Informal Work -- Cyber-Formalized

• Cyberhistory is long – eBay, Craigslist• Have created a number of large platforms• Movement of control and monitoring to the

Cloud• Social Outcomes– Greater efficiency and price discovery– Greater transparency in terms of taxation, trust

etc..– Social power moved to platform owner

Page 25: Where Will Work Come From Or Value in the Era of the Platform Economy* Martin Kenney Professor Community and Regional Development Unit University of California,

4. Virtual Consignment Model

Page 26: Where Will Work Come From Or Value in the Era of the Platform Economy* Martin Kenney Professor Community and Regional Development Unit University of California,

Virtual Consignment

• Produce the work prior to compensation no investment by platform owner– From apps ($30B payout) and Youtube videos to

Yelp reviews• Can become viral• Increase in downloads results in exponential

increase in income

Page 27: Where Will Work Come From Or Value in the Era of the Platform Economy* Martin Kenney Professor Community and Regional Development Unit University of California,

Returns to Producers for Cyber Consignment

Super long tailVery small return

Discoverability an issue

Winner take all returns

$

Items, videos etc..

Of course, platform owneralways wins

But if there is referral, researchshows that long-tail refers to winners ipso facto theysubsidize winners!

Page 28: Where Will Work Come From Or Value in the Era of the Platform Economy* Martin Kenney Professor Community and Regional Development Unit University of California,

Virtual Consignment

• The Apps stores have now paid out $15 billion• YouTube – YouTube Partner Program–Created in 2007–1M+ creators –1,000s of channel earning $100K+–Vidcon Convention 2014 – 19K+

• Udemy – Online courses

Page 29: Where Will Work Come From Or Value in the Era of the Platform Economy* Martin Kenney Professor Community and Regional Development Unit University of California,

Virtual Consignment Model• Platform owner gets content at no cost• Content provider bears all costs• Content provider has two forms of upside– Payment through platform owner– Ancillary income sources from audience• Appearances, testimonials, product placements, items

• Content provider return characterized by long tail• Social Outcome:– Enormous opportunities for new work but WTA

Page 30: Where Will Work Come From Or Value in the Era of the Platform Economy* Martin Kenney Professor Community and Regional Development Unit University of California,

5. Virtual Project Funding

• Crowd “charity” funding – Kickstarter ($612M) and Indiegogo ($98M)

• Cyber platform for angels – Angel’s List

Page 31: Where Will Work Come From Or Value in the Era of the Platform Economy* Martin Kenney Professor Community and Regional Development Unit University of California,

Concluding Reflections

Page 32: Where Will Work Come From Or Value in the Era of the Platform Economy* Martin Kenney Professor Community and Regional Development Unit University of California,

Second Machine Age suggests much work will be displaced

I am hypothesizing new types of

work and organization thereof are emerging

Page 33: Where Will Work Come From Or Value in the Era of the Platform Economy* Martin Kenney Professor Community and Regional Development Unit University of California,

Labor Atomized Throughout Society• Online human activity, both work and not

work, creates (or transformed into) value • Most “long tail” work is not sufficiently

valued to produce substantial income, but forms the corpus from which certain work becomes valuable– Flappy Birds etc.

• Where is the work place – potentially everywhere!

Page 34: Where Will Work Come From Or Value in the Era of the Platform Economy* Martin Kenney Professor Community and Regional Development Unit University of California,

Winners Take All?

• Does entrepreneurial economy reinforce income inequality?

• Platforms serviced of relatively lowly-compensated contractual or consignment workers with a few big winners

• Platforms themselves are WTA• Barriers to entry dissolved digitally– With approving state

Page 35: Where Will Work Come From Or Value in the Era of the Platform Economy* Martin Kenney Professor Community and Regional Development Unit University of California,

New Classes?• Creative class (Florida)• Cognitive-creative class (Alan Scott)• Symbolic analysts (Reich)

Or Old Classes Weakened• Gig economy (Friedman)• Precariat (Standing)

Or Better to Think About How It Works

Platform economy

Page 36: Where Will Work Come From Or Value in the Era of the Platform Economy* Martin Kenney Professor Community and Regional Development Unit University of California,

If It Is a Platform Economy Is a Social Wage Proper Response?

• Extend reward for the “lucky” individual to the milieu– Many of the consignment economy winners may

be one-off “hits”

• Increase entrepreneurship – As we cannot know a priori who will win, e.g.,

Flappy Birds

• Support creative activities• Increase consumption

Page 37: Where Will Work Come From Or Value in the Era of the Platform Economy* Martin Kenney Professor Community and Regional Development Unit University of California,

Thank you


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