7323441 (Rev G 9/7/11) Product No. 8562922-B Manufactured and warranted by Ecodyne Water Systems 1890 Woodlane Drive Woodbury, MN 55125 How to install, operate and maintain your Demand Controlled Water Softener Model WHES40 Do not return water softener to store Installation and Operation Manual System tested and certified by NSF International against NSF/ANSI Standard 44 for hardness reduction and efficiency. System tested and certified by the Water Quality Association against CSA B483.1. Printed on recycled paper If you have any questions or concerns when installing, operating or maintaining your water softener, call our toll free number: 1-866-986-3223 Monday- Friday, 8 AM - 7 PM EST or visit www.ecodynewatertreatment.com When you call, please be prepared to provide the model, date code and serial number of your product, found on the rating decal, typically located on the rim below the salt lid hinges.
Transcript
7323441 (Rev G 9/7/11)Product No. 8562922-B
Manufactured and warranted byEcodyne Water Systems1890 Woodlane DriveWoodbury, MN 55125
How to install, operateand maintain your DemandControlled Water Softener
Model WHES40
Do not return water softener to store
Installation
and O
peratio
n Manual
System tested and certified by NSF Internationalagainst NSF/ANSI Standard 44
for hardness reduction and efficiency.
System tested and certified by the Water QualityAssociation against CSA B483.1.
Printed on recycled paper
If you have any questions or concerns wheninstalling, operating or maintaining your water
Monday- Friday, 8 AM - 7 PM EST or visitwww.ecodynewatertreatment.comWhen you call, please be prepared to providethe model, date code and serial number of yourproduct, found on the rating decal, typicallylocated on the rim below the salt lid hinges.
WATER SOFTENER WARRANTYWarrantor: Ecodyne Water Systems, 1890 Woodlane Drive, Woodbury, MN 55125
Warrantor guarantees, to the original owner, that:One Year Full Warranty:
For a period of one (1) year after installation, all parts will be free from defects in materials and workmanship and willperform their normal functions.For a period of one (1) year after installation, labor to repair or replace any part deemed to be defective in materials orworkmanship, will be provided at no additional cost.
Limited Warranties:Limited ten (10) year warranty, from date of purchase, the salt storage tank and fiberglass mineral tank will not rust,corrode, leak, burst, or in any other manner, fail to perform its proper functions; and thatLimited three (3) year warranty, after installation, electronic control board will be free of defects in materials and work-manship and will perform its normal functions.
If, during such respective period, a part proves to be defective, Warrantor will ship a replacement part, directly to yourhome, without charge. After the first year, labor necessary to maintain this product is not covered by the product warranty.If you have questions regarding a warranted product, need assistance with installation or troubleshooting, wish to order apart or report a warranty issue, we are just a phone call away. SIMPLY DIAL 1-866-986-3223, Monday - Friday, 8 am - 7pm EST, for assistance.
General ProvisionsThe above warranties are effective provided the water softener is operated at water pressures not exceeding 125 psi, andat water temperatures not exceeding 120°F; provided further that the water softener is not subject to abuse, misuse, alter-ation, neglect, freezing, accident or negligence; and provided further that the water softener is not damaged as the result ofany unusual force of nature such as, but not limited to, flood, hurricane, tornado or earthquake.Warrantor is excused if failure to perform its warranty obligations is the result of strikes, government regulation, materialsshortages, or other circumstances beyond its control.*THERE ARE NO WARRANTIES ON THE WATER SOFTENER BEYOND THOSE SPECIFICALLY DESCRIBED ABOVE.ALL IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR OF FITNESS FORA PARTICULAR PURPOSE, ARE DISCLAIMED TO THE EXTENT THEY MIGHT EXTEND BEYOND THE ABOVE PERI-ODS. THE SOLE OBLIGATION OF WARRANTOR UNDER THESE WARRANTIES IS TO REPLACE OR REPAIR THECOMPONENT OR PART WHICH PROVES TO BE DEFECTIVE WITHIN THE SPECIFIED TIME PERIOD, AND WAR-RANTOR IS NOT LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES. NO WARRANTOR DEALER, AGENT,REPRESENTATIVE, OR OTHER PERSON IS AUTHORIZED TO EXTEND OR EXPAND THE WARRANTIES EXPRESS-LY DESCRIBED ABOVE.Some states do not allow limitations on how long an implied warranty lasts or exclusions or limitations of incidental or con-sequential damage, so the limitations and exclusions in this warranty may not apply to you. This warranty gives you spe-cific legal rights, and you may have other rights which vary from state to state. This warranty applies to consumer-ownedinstallations only.
® Registered trademark/TM Trademark of Whirlpool, USA.Manufactured under license by Ecodyne Water Systems, Woodbury, Minnesota.
When you call, please be prepared to provide the model, date code and serial number,found on the rating decal, typically located on the rim below the salt lid hinges.
39-1/2”
47-7/8”
3-3/4”
41-1/2”
OUT
IN18”
19”
*Capacity to reduce clear water iron is substantiated by WQA test data. State of Wisconsinrequires additional treatment if water supply contains clear water iron exceeding 5 ppm.**Canada working pressure limits: 1.4 - 7.0 kg/cm2.These systems conform to NSF/ANSI 44 for the specific performance claims as verifiedand substantiated by test data.The efficiency rating is only valid at the stated salt dose. These softeners were efficiencyrated according to NSF/ANSI Standard 44.Variable Salt Dose: The salt dose is selected by the electronic controls at regeneration
Rated Efficiency (Grains/Pound of Salt @ Minimum Salt Dose) 4,958 @ 2.4 lbs.Water Used During Regeneration @ Minimum Salt Dose 3.0 gal. / 1,000 grainsTotal Water Used Per Regeneration @ Maximum Salt Dose 37.1 gallonsRated Service Flow Rate 8.5 gpmAmount of High Capacity Ion Exchange Resin 1.14 cu. ft.Pressure Drop at Rated Service Flow 11.0 psigWater Supply Max. Hardness 125 gpgWater Supply Max. Clear Water Iron 10 ppm*Water Pressure Limits (minimum / maximum) 20 - 125 psi**Water Temperature Limits (minimum / maximum) 40 - 120 °FMinimum Water Supply Flow Rate 3 gpmMaximum Drain Flow Rate 2.0 gpmSalt Storage Capacity 200 lbs.
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Water Softener Safety
Before You Start
Your safety and the safety of others are very important.We have provided many safety messages in this manual and on your appliance. Always read and obey all safetymessages.
This is the safety alert symbol.This symbol alerts you to potential hazards that can kill or hurt you and others.All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING”These words mean:
You can be killed or seriously injured if you don’timmediately follow instructions.You can be killed or seriously injured if you don’tfollow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tellyou what can happen if the instructions are not followed.
In the state of Massachusetts: The Commonwealth of Massachusetts plumbing code 248-CMR shallbe adhered to. A licensed plumber shall be used for this installation.
= The water softener requires a minimum water flow of 3 gallons per minute at the inlet. Maximum allowable inletwater pressure is 125 psi. If daytime pressure is over 80 psi, nighttime pressure may exceed the maximum. Usea pressure reducing valve if necessary (Adding a pressure reducing valve may reduce the flow). If your home isequipped with a back flow preventer, an expansion tank must be installed in accordance with local codes andlaws.
= The water softener works on 24 volt, 60 Hz electrical power only, supplied by a direct plug-in transformer (includ-ed). Be sure to use the included transformer and plug it into a nominal 120V, 60 cycle household outlet that is ina dry location only, grounded and properly protected by an overcurrent device such as a circuit breaker or fuse. Iftransformer is replaced, use only UL, CUL or CSA approved Class 2 transformer with the following specifications:
§ Input: 120 VAC, 60 Hz, 13.5 W § Output Voltage: 24 VAC § Output Current: 400 mA= Do not use this system to treat water that is microbiologically unsafe or of unknown quality without adequate dis-infection upstream or downstream of the system.
European Directive 2002/96/EC requires all electrical and electronic equipment to be disposed of accord-ing to Waste Electrical and Electronic Equipment (WEEE) requirements. This directive or similar laws arein place nationally and can vary from region to region. Please refer to your state and local laws for properdisposal of this equipment.
In the state of California: You must turn the Salt Efficiency Feature setting to ON. This may initiatemore frequent recharges. However, it will operate at 4,000 grains per pound of salt or higher. To turnon the Salt Efficiency Feature, follow the instructions in the “Salt Efficiency” section of this manual.
Do not return the water softener to store.If you have any questions, or there are missing parts or damage, please call Toll Free 1-866-986-3223,Monday - Friday, 8 am - 7 pm EST, or visit www.ecodynewatertreatment.comWhen you call, please be prepared to provide the model, date code and serial number, found on the ratingdecal, typically located on the rim below the salt lid hinges.
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Packing List
Inspect Shipment
Ground ClampKit 20 ft. Drain HoseBypass Valve Clips
Adaptor Elbow
InstallationAdaptors
FIG. 2Hose Clamps Grommet O-rings
Water HardnessTest Strip
Water Conditioning InformationIRONIron in water can cause stains on clothing and plumb-ing fixtures. It can negatively affect the taste of food,drinking water, and other beverages. Iron in water ismeasured in parts per million (ppm). The total* ppm ofiron, and type or types*, is determined by chemicalanalysis. Four different types of iron in water are:= Ferrous (clear water) iron= Ferric (red water) iron= Bacterial and organically bound iron= Colloidal and inorganically bound iron (ferrous orferric)
Ferrous (clear water) iron is soluble and dissolves inwater. This water softener will reduce moderateamounts of this type of iron (see specifications).**Ferrous (clear water) iron is usually detected by takinga sample of water in a clear bottle or glass.Immediately after taking, the sample is clear. As thewater sample stands, it gradually clouds and turnsslightly yellow or brown as air oxidizes the iron. Thisusually occurs in 15 to 30 minutes.When using the softener to reduce Ferrous (clearwater) iron, add 5 grains to the hardness setting forevery 1 ppm of Ferrous (clear water) iron. See "SetWater Hardness Number" section.Ferric (red water), and bacterial and organically boundirons are insoluble. This water softener will notremove ferric or bacterial iron. This iron is visible
immediately when drawn from a faucet because it hasoxidized before reaching the home. It appears assmall cloudy yellow, orange, or reddish suspendedparticles. After the water stands for a period of time,the particles settle to the bottom of the container.Generally these irons are removed from water by filtra-tion. Chlorination is also recommended for bacterialiron.Colloidal and inorganically bound iron is of ferric or fer-rous form that will not filter or exchange out of water.This water softener will not remove colloidal iron. Insome instances, treatment may improve colloidal ironwater. Colloidal iron water usually has a yellowappearance when drawn. After standing for severalhours, the color persists and the iron does not settle,but remains suspended in the water.SEDIMENTSediment is fine, foreign material particles suspendedin water. This water softener will not remove sedi-ment. This material is most often clay or silt. Extremeamounts of sediment may give the water a cloudyappearance. A sediment filter installed upstream of thewater softener normally corrects this situation.* Water may contain one or more of the four types ofiron and any combination of these. Total iron is thesum of the contents.
** Capacity to reduce clear water iron is substantiatedby WQA test data.
The parts required to assemble and install the watersoftener are included with the unit. Thoroughly checkthe water softener for possible shipping damage andparts loss. Also inspect and note any damage to theshipping carton.
Remove and discard (or recycle) all packing materials.To avoid loss of small parts, we suggest you keep thesmall parts in the parts bag until you are ready to usethem.
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PLUMBING CODESAll plumbing must be completed in accordance withnational, state and local plumbing codes.
LAUNDRY TUBSTANDPIPE
1-1/2”air gap
FLOOR DRAIN
In the state of Massachusetts: The Commonwealthof Massachusetts plumbing code 248-CMR shallbe adhered to. A licensed plumber shall be usedfor this installation.
AIR GAP REQUIREMENTSA drain is needed for regeneration water (See Figure3). A floor drain, close to the water softener, ispreferred. A laundry tub, standpipe, etc. are otherdrain options. Secure valve drain hose in place.Leave an air gap of 1-1/2” between the end of thehose and the drain. This gap is needed to preventbackflow of sewer water into the water softener. Donot put the end of the drain hose into the drain.
FIG. 3
1-1/2”air gap
DrainHose
DrainHose
1-1/2”air gap
LOCATION REQUIREMENTSConsider all of the following when selecting an installa-tion location for the water softener.= Do not locate the water softener where freezingtemperatures occur. Do not attempt to treat waterover 120ºF. Freezing temperatures or hot waterdamage voids the warranty.
= To condition all water in the home, install the watersoftener close to the water supply inlet, andupstream of all other plumbing connections, exceptoutside water pipes. Outside faucets should remainon hard water to avoid wasting conditioned waterand salt.
= A nearby drain is needed to carry away regenera-tion discharge (drain) water. Use a floor drain,laundry tub, sump, standpipe, or other options(check your local codes). See "Air GapRequirements" and "Valve Drain Requirements"sections.
= The water softener works on 24 volt, 60 Hz electri-cal power only, supplied by a direct plug-in trans-former (included). Provide an electrical outlet within10 feet, in accordance with NEC and local codes.
= Always install the water softener between the waterinlet and water heater. Any other installed waterconditioning equipment should be installed betweenthe water inlet and water softener (See Figure 4below).
= Avoid installing in direct sunlight. Excessive sunheat may cause distortion or other damage to non-metallic parts.
Installation Requirements
THE PROPER ORDER TO INSTALL WATER TREATMENT EQUIPMENT
FIG. 4
PressureTank
City Water Supply
Well Water Supply
WellPump
OROptionalSedimentFilter
WaterHeater
WaterSoftener
Untreated Water toOutside Faucets
Hot Waterto House
Cold Waterto House
DrainHose
7
Installation RequirementsVALVE DRAIN REQUIREMENTSUsing the flexible drain hose (included), measure andcut to the length needed. Flexible drain hose is notallowed in all localities (check your plumbing codes). Iflocal codes do not allow use of a flexible drain hose, arigid valve drain run must be used. Purchase a com-pression fitting (1/4 NPT x 1/2 in. minimum tube) and1/2" tubing from your local hardware store. Plumb arigid drain as needed (See Figure 6).NOTE: Avoid drain hose runs longer than 30 feet.
Avoid elevating the hose more than 8 feetabove the floor. Make the valve drain line asshort and direct as possible.
INLET / OUTLET PLUMBING OPTIONSAlways install either a single bypass valve (provided),as shown in Figure 7, or, if desired, parts for a 3 valvebypass system (not included) can be purchased andassembled, as shown in Figure 8. Bypass valvesallow you to turn off water to the softener for mainte-nance if needed, but still have water in house pipes.Pipe fittings must be 3/4” minimum.Use:= Copper pipe= Threaded pipe= PEX (Crosslinked Polyethylene) pipe= CPVC plastic pipe= Other pipe approved for use with potable waterIMPORTANT: Do not solder with plumbing attached to
installation adaptors and single bypassvalve. Soldering heat will damage theadaptors and valve.
FIG. 7
FIG. 8
SINGLE BYPASS VALVEPull out for “Service”(Soft water)Push in for“Bypass”
3 VALVE BYPASS
From WaterSoftener
To WaterSoftener
InletValve
OutletValve
BypassValve
FIG. 5
FIG. 6
1/4” NPTThread
ClipBarbs
1/4 NPTThreads
1/2” Outside Dia.Copper Tube(not included)
Compression Fitting.1/4 NPT x 1/2” O.D.Tube (not included)
Cut barbs from drain fit-ting (pull clip to remove
fitting from valve)
Barbs for 3/8”I.D. Tubing
Drain HoseHose Clamp
8
Installation InstructionsTYPICAL INSTALLATION
InletOutlet
Clips
GroundClampTo Outside
Faucets
Single Bypass Valve
GroundClamp
ConditionedWater
Hard Water Main Water Pipe
Plug-inTransformer
Water SoftenerValve
ToController
Valve DrainElbow
Valve DrainHose*
*Do not connectthe water softenervalve drain tubingto the salt storagetank overflowhose.
OverflowDrain ElbowSalt StorageTank OverflowHose*
Secure Valve Drain Hosein place over Floor Drain
GroundClamp
Pipe1” NPT SweatAdaptor (notincluded)
Clip
LubricatedO-ring
1” NPTThreadedAdaptor
O-ring
FIG. 9Floor Drain
NOTE: See “Air Gap Requirements” section.NOTE: Water Softener shown with Salt Hole
Cover and Top Cover removed1-1/2”air gap
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MOVE THE WATER SOFTENER INTO PLACE
1. Move the water softener into the desired location.Set it on a solid, level surface.
IMPORTANT: Do not place shims directly under thesalt storage tank to level the softener.The weight of the tank, when full ofwater and salt, may cause the tank tofracture at the shim.
2. Visually check and remove any debris from thewater softener valve inlet and outlet ports.
3. Make sure the turbine assembly spins freely in the"out" port of the valve.
4. If not already done, put a light coating of siliconegrease on the single bypass valve o-rings.
5. Push the single bypass valve into the softener valveas far as it will go. Snap the two large holding clipsinto place, from the top down as shown in Figures11 & 12.
IMPORTANT: Be sure the clips snap firmly into placeso the single bypass valve will not pullout.
Excessive Weight HazardUse two or more people to move and installwater softener.Failure to do so can result in back or otherinjury.
valve inlet & outletNOTE: Be sure all 3 tabs of the clip go through the matching
holes on the water softener valve inlet or outlet, andfully into the channel on the single bypass valve.Make sure that the tabs are fully seated.
TURN OFF WATER SUPPLY1. Close the main water supply valve, located near thewell pump or water meter.
2. Open all faucets to drain all water from house pipes.NOTE: Be sure not to drain water from the water
heater, as damage to the water heater ele-ments could result.
INSTALL THE BRINE TANK OVERFLOWELBOWInstall the brine tank overflow grommet and elbow inthe 13/16” diameter hole in the back of the salt storagetank sidewall.NOTE: The brine tank overflow elbow accepts either
1/2” or 3/8” I.D. hose.
FIG. 10
BrineValve
Float StemStandTube
SaltStorage
Tank
BrineTubing
SaltHoleCover
Nut -Ferrule
NozzleVenturiAssembly
Top CoverBrine TankOverflowElbow
Brine TankOverflowGrommet
13/16” HoleBrinewellCoverBrinewell
Installation Instructions
10
FIG. 13
GroundClamp
Electrical Shock HazardInstall metal ground clamp to metal housewater supply pipe before beginning installation.Securely tighten connection in center of metalground clamp.Failure to do so can result in death orelectrical shock.
COMPLETE INLET AND OUTLET PLUMBINGMeasure, cut, and loosely assemble pipe and fittingsfrom the main water pipe to the inlet and outlet ports ofthe water softener valve. Be sure to keep fittings fullytogether, and pipes squared and straight.Be sure hard water supply pipe goes to the water sof-tener valve inlet side.NOTE: Inlet and outlet are marked on the water softener
valve. Trace the water flow direction to be surehard water is to inlet.
IMPORTANT: Be sure to fit, align and support all plumb-ing to prevent putting stress on the watersoftener valve inlet and outlet. Stressfrom misaligned or unsupported plumbingmay cause damage to the valve.
Complete the inlet and outlet plumbing for the type ofpipe you will be using. Secure ground clamp to metalpipes (See Fig. 13).
INSTALL VALVE DRAIN HOSE1. Measure, cut to needed length and connect the 3/8"drain line (provided) to the water softener valve drainfitting. Use a hose clamp to hold the hose in place.
NOTE: Avoid drain hose runs longer than 30 feet. Avoidelevating the hose more than 8 feet above thefloor. Make the valve drain line as short anddirect as possible.
IMPORTANT: If codes require a rigid drain line see“Valve Drain requirements" section.
2. Route the drain hose or copper tubing to the floordrain. Secure drain hose. This will prevent “whip-ping'' during regenerations. See “Air GapRequirements" section.
GroundClamp
Installation Instructions
1. Measure, cut to needed length and connect the 3/8"drain line (provided) to the salt storage tank over-flow elbow and secure in place with a hose clamp.
2 Route the hose to the floor drain, or other suitabledrain point no higher than the drain fitting on the saltstorage tank (This is a gravity drain). If the tankoverfills with water, the excess water flows to thedrain point. Cut the drain line to the desired lengthand route it neatly out of the way.
IMPORTANT: For proper operation of the water soften-er, do not connect the water softenervalve drain tubing to the salt storagetank overflow hose.
INSTALL SALT STORAGE TANK OVERFLOWHOSE
11
Excessive Weight HazardUse two or more people to move and lift saltbags.Failure to do so can result in back or otherinjury.
ADD WATER AND SALT TO THE SALTSTOR AGE TANK
Installation InstructionsTEST FOR LEAKSTo prevent air pressure in the water softener andplumbing system, complete the following steps inorder:1. Fully open two or more softened cold water faucetsclose to the water softener, located downstreamfrom the water softener.
2. Place the bypass valve (single or 3 valve) into the"bypass" position. See Figures 7 & 8 on Page 7.
3. Slowly open the main water supply valve. Runwater until there is a steady flow from the openedfaucets, with no air bubbles.
4. Place bypass valve(s) in "service" or soft water posi-tion as follows:= Single bypass valve: Slowly move the valve stemtoward "service," pausing several times to allowthe water softener to fill with water.
= 3 valve bypass: Fully close the bypass valve andopen the outlet valve. Slowly open the inletvalve, pausing several times to allow the watersoftener to fill with water.
5. After about three minutes, open a hot water faucetuntil there is a steady flow and there are no air bub-bles, then close this faucet.
6. Close all cold water faucets and check for leaks atthe plumbing connections that you made.
7. Check for leaks around clips at softener’s inlet andoutlet. If a leak occurs at a clip, depressurize theplumbing (turn off the water supply and openfaucets) before removing clip. When removing clipsat the softener’s inlet or outlet, push the singlebypass valve body toward the softener (See Figure14). Improper removal may damage clips. Do notreinstall damaged clips.
FIG. 14
...depressurize theplumbing, then pushBypass Valve bodytoward softener
If removingclips...
1. Using a container, add about three gallons of cleanwater into the salt storage tank.
2. Add salt to the storage tank. Use nugget, pellet orcoarse solar salts with less than 1% impurities.
PLUG IN THE WATER SOFTENERDuring installation, the water softener wiring may bemoved or jostled from place. Be sure all leadwire con-nectors are secure on the back of the electronic boardand be sure all wiring is away from the valve gear andmotor area, which rotates during regenerations.1. Plug the water softener into an electrical outlet thatis not controlled by a switch.
NOTE: The water heater is filled with hard water and,as hot water is used, it will refill with condi-tioned water. In a few days, the hot water willbe fully conditioned. To have fully conditionedhot water immediately, wait until the initialrecharge is over. Then, drain the water heater(following instructions for water heater) untilwater runs cold.
SANITIZE THE WATER SOFTENER /SANITIZE AFTER SERVICE1. Open salt hole cover, remove the brinewell coverand pour about 3 oz. (6 tablespoons) of householdbleach into the softener brinewell. Replace thebrinewell cover.
2 Make sure the bypass valve(s) is in the “service”(open) position.
3 Start a recharge (regeneration). See “Start a Recharge” on Page 13.
4. After the recharge has completed, fully open a coldwater faucet, downstream from the softener, andallow 50 gallons of water to pass through the sys-tem. This should take at least 20 minutes. Closethe faucet.
12
FIG. 16
FIG. 17
When the transformer is plugged into the electricaloutlet, a model code and a test number (example:J2.0), begin to flash in the faceplate display. Then,“12:00 PM” and the words “CURRENT TIME" begin toflash.NOTE: If “- - - -” shows in the display, press the r
UP or s DOWN button until the model code(“LL40” for Model WHES40) shows in the dis-play. Then, press the PROGRAM button toset, and change to the flashing “CURRENTTIME" display.
SET TIME OF DAYIf the words “CURRENT TIME" do not show in thedisplay, press the PROGRAM button until they do.1. Press the r UP or s DOWN buttons to set thepresent time. Up moves the display ahead; downsets the time back. Be sure AM or PM is correct.
NOTE: Press buttons and quickly release to slowlyadvance the display. Hold the buttons downfor fast advance.
Programming the Water Softener
SET WATER HARDNESS NUMBER1. Press the PROGRAM button once again to displaya flashing “25” and the word “HARDNESS”.
2. Press the r UP or s DOWN buttons to set yourwater’s hardness number.NOTE: If your water supply contains iron, compen-
sate for it by adding to the water hardnessnumber. For example, assume your water is20 gpg hard and contains 2 ppm iron. Add 5to the hardness number for each 1 ppm ofiron. In this example, you would use 30 foryour hardness number.
When you call, please be prepared to provide the model, date code and serial number,found on the rating decal, typically located on the rim below the salt lid hinges.
SET RECHARGE (REGENERATION) TIME1. Press the PROGRAM button once again to displaya flashing “2:00AM” and the words “RECHARGETIME”. This is a good time for the recharge to startin most households, because water is not in use.
FIG. 182. If you want to change the recharge start time,press the r UP or s DOWN buttons until thedesired time shows. Be sure AM or PM is correct.
SET SALT TYPE1. Press the PROGRAM button once again to displaya flashing “nACL”.
FIG. 19Salt Type allows you to choose between sodium chlo-ride (NaCl), which is regular softener salt, or potassi-um chloride (KCl), which is an alternative to sodiumchloride. KCl (potassium chloride) may be used if theuser of the water softener is on a sodium restricteddiet and is concerned about the amount of sodium inthe water supply.
KCl should be used in accordance with the followingsteps to help give you years of maintenance freeservice.Place only one bag at a time of KCl into your softener(the salt storage tank should contain no more than 60pounds of KCl at any one time).NOTE: A softener using KCl should not be located in
areas with high temperature changes or highhumidity (KCl may harden in these environ-ments and make the softener inoperable).
2. Check the brine tank and brinewell (black tube insalt storage tank) monthly. If hardening is present,pour small amounts of warm water on hardenedareas until they loosen.
3. Be sure to set the correct salt type, depending onwhich type of salt is used (NaCl or KCl). Use ther UP or s DOWN buttons to toggle betweenNaCl and KCl, then press the PROGRAM button toenter the selection.
4. Press the PROGRAM button once again to returnto normal operating display.
START A RECHARGE1. Press the RECHARGE button and hold for threeseconds, until “RECHARGE” begins to flash in thedisplay, starting a recharge. This recharge drawsthe sanitizing bleach into and through the watersoftener. Any air remaining in the water softener ispurged to the drain. During this time, periodicallycheck for leaks.
NOTE: As with all other water system applications,leaks may occur. Leaks may not be immedi-ately apparent. Recheck for leaks 24 hoursafter first recharge cycle is complete.
14
Customizing Features / Options
RECHARGE initiated
RECHARGEThe RECHARGE button is used to initiate an immedi-ate recharge.1. Press and hold the RECHARGE button until thewords “RECHARGE", “SERVICE" and “FILL" flashin the display.
SET SALT LEVELThe water softener has a salt monitor indicator light toremind you to add salt to the storage tank.NOTE: You must set salt level each time salt is added
to the water softener.To set this monitor system:1. Lift the salt hole cover and level the salt in the stor-age tank.2. The salt level decal, on the brinewell inside thetank, has numbers from 0 to 8. Observe the high-est number the leveled salt is at, or closest to.
3. Press the SET SALT LEVEL button until blackovals correspond to the salt level number (SeeFigure 22). At level 2 or below, the “Check SaltLevel" LED indicator will flash.
FIG. 20
The softener enters the fill cycle of regeneration rightaway. “RECHARGE” will flash during the regenera-tion. When completed, full water conditioning capaci-ty is restored. While water softener is running arecharge, the time remaining until the recharge iscompleted will show in the display during all cyclesexcept for the Fill cycle.NOTE: Avoid using hot water while the softener is
regenerating, because the water heater willrefill with bypass hard water.
RECHARGE SCHEDULEDIf you do not want to start an immediate recharge, butwould like to schedule an extra recharge at the nextpreset recharge time, do the following:1. Press and release (do not hold) the RECHARGEbutton.
FIG. 21
The words “RECHARGE SCHEDULED" flash in thedisplay, and the softener will recharge at the nextrecharge time. The word “RECHARGE" will flash dur-ing the regeneration. When completed, full waterconditioning capacity is restored.
RECHARGE scheduled
TANK LIGHTThe water softener is equipped with a tank light forviewing the salt level in the brine tank. Push the tanklight button on the electronic control once, and thetank light will turn on. Pushing the tank light buttonagain will turn the light off. The tank light will auto-matically turn off after a period of four minutes if thetank light button is not used to turn it off.
If you want to turn the salt monitor off, press the SETSALT LEVEL button until “SALT LEVEL OFF” showsin the display (See Figure 23).
FIG. 22
FIG. 23
15
Efficiency Icon
In the state of California: You must turn the SaltEfficiency Fea ture ON. This may initiate morefrequent recharges. However, it will operate at4,000 grains per pound of salt or higher.
Customizing Features / OptionsPOWER OUTAGE MEMORYIf electrical power to the water softener is lost, “mem-ory'' built into the timer circuitry will keep all settingsfor up to six hours. While the power is out, the dis-play is blank and the water softener will not regener-ate. When electrical power is restored, the followingwill occur:Reset the present time only if the display is flashing.The HARDNESS and RECHARGE TIME neverrequire resetting unless a change is desired. Even ifthe clock is incorrect after a long power outage, thesoftener operates as it should to keep your water soft.However, regenerations may occur at the wrong timeof day until you reset the clock to the correct time ofday.NOTE: If the water softener was regenerating when
power was lost, it will now finish the cycle.
WATER FLOW INDICATORWhenever the softener has water flowing from theoutlet port, the display will show water droplets scroll-ing down the right hand side of the screen (SeeFigure 24). The faster the water flow, the faster thedroplets will flash.
SALT EFFICIENCYWhen this feature is ON, the water softener will oper-ate at salt efficiencies of 4000 grains of hardness perpound of salt or higher (May recharge more oftenusing smaller salt dosage and less water). The sof-tener is shipped with this feature set OFF.1. Press and hold the PROGRAM button until thescreen in Figure 25 is displayed. Once in this dis-play, press the PROGRAM button once and one ofthe two displays in Figure 26 is shown.
FIG. 24Droplets indicate waterflow through softener
2. Press the r UP or s DOWN buttons to set ON orOFF. When set to ON, the efficiency icon will bedisplayed in the lower left hand corner of the nor-mal run display.
FIG. 25
FIG. 26
16
Customizing Features / OptionsMAXIMUM DAYS BETWEEN REGENERA-TIONSThe water softener automatically controls regenera-tion frequency. This provides the greatest operatingefficiency and, under most conditions, this featureshould be left in this automatic mode. However, youmay modify this feature if you want to force a regen-eration every set number of days. For example, ifyour water supply contains clear water iron, you maywant the softener to regenerate every few days tokeep the resin bed clean. The maximum daysbetween recharges may be set from 1 to 15 days, asfollows:NOTE: The softener will recharge on its own if need-
ed, even if it is before the set number of days.1. Press and hold the PROGRAM button until thescreen in Figure 27 is displayed. Once in this dis-play, press the PROGRAM button four times andthe display in Figure 30 is shown.
2. Press the r UP or s DOWN buttons to set thenumber of days.
12 OR 24 HOUR CLOCKAll time displays are shown in standard clock time (1to 12 AM; and 1 to 12 PM) at the 12 hour default set-ting. If 24 hour clock displays are desired, followsteps below:1. Press and hold the PROGRAM button until thescreen in Figure 27 is displayed. Once in this dis-play, press the PROGRAM button five times andone of the two displays in Figure 31 is shown.
This feature is beneficial on water supplies containingferrous (clear water) iron. The default setting is OFF.When this feature is set to ON, an additional back-wash and fast rinse cycle will occur first, precedingthe normal regeneration sequence. This providesextra cleaning of the resin bed before it is regenerat-ed with the salt brine. To conserve water set this fea-ture OFF if your water supply does not contain iron orsediments.1. Press and hold the PROGRAM button until thescreen in Figure 27 is displayed. Once in this dis-play, press the PROGRAM button twice and one ofthe two displays in Figure 28 is shown.
2. Press the r UP or s DOWN buttons to set ON orOFF.
FIG. 27
CLEAN / CLEAR WATER IRON REDUCTION
CLEAN FEATURE MINUTESThe Clean / Clear Water Iron Reduction feature(described above) may be adjusted, from 1 to 15 min-utes in length. To change this cycle time, use the UPbutton to increase the time, or the DOWN button toshorten the time. The default value for this feature is6 minutes.1. Press and hold the PROGRAM button until thescreen in Figure 27 is displayed. Once in this dis-play, press the PROGRAM button three times andthe display in Figure 29 is shown.
2. Press the r UP or s DOWN buttons to set thenumber of minutes.
FIG. 28
FIG. 29
2. Press the r UP or s DOWN buttons to set thetime format.
FIG. 30
FIG. 31
FIG. 32
BroomHandle
PencilMark
1” - 2”SaltSaltBridgeWaterLevel
Push Tool intoSalt Bridge to
Break
17
FIG. 33
CapO-ring Seal
Screen SupportScreen
Gasket*Flow Plug (HVDC)
Housing
FerruleNut
Cone Screen*Flow Plug
*Install with letteredside up, concaveside down.
CLEANING THE NOZZLE & VENTURIA clean nozzle & venturi (See Figure 33) is a necessityfor the water softener to work properly. This smallcomponent creates the suction to move brine from thebrine tank, into the resin tank. If it should becomeplugged with sand, silt, dirt, etc., the water softener willnot work, and hard water will result.
Nozzle & Venturi Disc
IMPORTANT: Be sure small hole in the gasket is cen-tered directly over the small hole in the nozzle & ven-turi housing. Be sure the numbers are facing up
Routine MaintenanceADDING SALTLift the salt hole cover and check the salt storage levelfrequently. If the water softener uses all the salt beforeyou refill it, you will experience hard water. Until youhave established a refilling routine, check the saltevery two or three weeks. Always add if less than 1/4full. Be sure the brinewell cover is on.NOTE: If using potassium chloride (KCl), do not fill
above level 4 on the brinewell decal.NOTE: In humid areas, it is best to keep the salt stor-
age level lower, and to refill more often to avoidsalt “bridging”.
Recommended Salt: Nugget, pellet or coarse solarsalts with less than 1% impurities.Salt Not Recommended: Rock salt, high in impurities,block, granulated, table, ice melting, ice cream makingsalts, etc.
BREAKING A SALT BRIDGESometimes, a hard crust or salt “bridge” forms in thebrine tank. It is usually caused by high humidity or thewrong kind of salt. When the salt “bridges,” an emptyspace forms between the water and the salt. Then,salt will not dissolve in the water to make brine.Without brine, the resin bed is not recharged and hardwater will result.If the storage tank is full of salt, it is difficult to tell ifyou have a salt bridge. A bridge may be underneathloose salt. Take a broom handle, or like tool, and holdit next to the water softener. Measure the distancefrom the floor to the rim of the water softener. Then,gently push the broom handle straight down into thesalt. If a hard object is felt before the pencil mark iseven with the top, it is most likely a salt bridge. Gentlypush into the bridge in several places to break it. Donot use any sharp or pointed objects as you maypuncture the brine tank. Do not try to break the saltbridge by pounding on the outside of the salt tank.You may damage the tank.
To get access to the nozzle & venturi, remove thewater softener’s top cover. Put the bypass valve(s)into the bypass position. Be sure the water softener isin soft water (service) cycle (no water pressure at noz-zle & venturi). Then, holding the nozzle & venturihousing with one hand, un screw the cap. Do not losethe o-ring seal. Lift out the screen support and screen.Then, remove the nozzle & venturi disc, gasket andflow plug(s). Wash the parts in warm, soapy waterand rinse in fresh water. Be sure to clean both the topand bottom of the nozzle & venturi disc. If needed,use a small brush to remove iron or dirt. Do notscratch, misshape, etc., surfaces of the nozzle & ven-turi.Gently replace all parts in the correct order. Lubricatethe o-ring seal with silicone grease and locate in place.Install and tighten the cap by hand, while supportingthe housing. Overtightening may break the cap orhousing. Put the bypass valve(s) into service (softwater) position.Recharge the softener to reduce water level in thetank. This will also assure that the softener is com-pletely recharged and ready to provide softened wateragain. Check the water level in the tank by lookingdown the brinewell. If the water level does not dropafter a recharge, the problem has not been resolved.Call 1-866-986-3223, Monday - Friday, 8 am to 7 pm,EST.
18
Troubleshooting
While an error code appears in the display, all buttonsare inoperable except the PROGRAM button. PRO-GRAM remains operational so the service person canperform the Manual Advance Diagnostics, see below,to further isolate the problem.Procedure for removing error code from dis-play:
1. Unplug transformer from electrical outlet.2. Correct problem.3. Plug in transformer.4. Wait 6 minutes. The error code will return if
the problem was not corrected.
MANUAL ADVANCE DIAGNOSTICSUse the following procedures to advance the watersoftener through the regeneration cycles to checkoperation.Lift off the Salt Hole Cover, remove the top cover byunlocking the tabs in the back and rocking forward, toobserve cam and switch operation during valve rota-tion.1. Press and hold PROGRAM for 3 seconds until“000” shows in the display, then release.
2. The 3 digits indicate water meter operation as fol-lows:000 (steady) = Soft water not in use, and no flow
through the meter.Open a nearby soft water faucet.000 to 140 (continual) = Repeats for each gallon
of water passing throughthe meter.
3. Symbols in the display indicate POSITION switchoperation (See Figure 35).
FIG. 36
FIG. 35
4. Use the RECHARGE button to manually advancethe valve into each cycle and check correct switchoperation.
NOTE: Be sure water is in contact with the salt, andnot separated by a salt bridge (See "BreakingA Salt Bridge" section).
5. While in this diagnostic screen, the following infor-mation is available and may be beneficial for vari-ous reasons. This information is retained by thecomputer from the first time electrical power isapplied to the electronic controller.a. Press the r UP button to display the number ofdays this electronic control has had electricalpower applied.
b. Press the s DOWN button to display the num-ber of regenerations initiated by this electroniccontrol since the code number was entered.
6. Press and hold the PROGRAM button until themodel code (“LL40” for Model WHES40) shows inthe display. This code identifies the softenermodel. If an incorrect model code is displayed, thesoftener will operate on incorrect configurationdata.
7. To change the code number, press the r UP ors DOWN button until the correct code shows.
8. To return to the present time display, press thePROGRAM button.
Switch is open(Cam not rotating)
Switch is closed(Cam rotating)
AUTOMATIC ELECTRONIC DIAGNOSTICSThis water softener has a self-diagnostic function forthe electrical system (except input power and/or watermeter). The water softener monitors electronic com-ponents and circuits for correct operation. If a mal-function occurs, an error code appears in the display.
FIG. 34
19
Troubleshooting
This check verifies proper operation of the valvemotor, brine tank fill, brine draw, regeneration flowrates, and other controller functions. Always makethe initial checks, and the manual initiated diagnos-tics.NOTE: The electronic control display must show a
steady time (not flashing). If an error codeshows, first press the PROGRAM button toenter the diagnostic display.
1. Press the RECHARGE button and hold in for 3seconds. RECHARGE begins to flash as the soft-ener’s valve advances from the service to fill posi-tion. Remove the brinewell cover and, using aflashlight, observe fill water entering the tank.If water does not enter the tank, look for anobstructed nozzle, venturi, fill flow plug, brine tub-ing, or brine valve riser pipe.
2. After observing fill, press the RECHARGE button tomove the softener’s valve into the brine position. Aslow flow of water to the drain will begin. Verifybrine draw from the brine tank by shining a flash-light into the brinewell and observing a noticeabledrop in the liquid level. This may take 15 to 20minutes.
NOTE: Be sure water is in contact with the salt, andnot separated by a salt bridge (See "BreakingA Salt Bridge" section).
MANUAL ADVANCE REGENERATION CHECKIf the water softener does not draw brine, check for(most likely to least likely):= Dirty or plugged nozzle and venturi, see"Cleaning the Nozzle and Venturi" section.
= Nozzle and venturi not seated on the gasket, orgasket deformed.
= Valve seals leaking (See Troubleshooting).= Restriction in valve drain, causing a back-pres-sure (bends, kinks, elevated too high, etc.). See"Install Valve Drain Hose" section.
= Obstruction in brine valve or brine tubing.NOTE: If water system pressure is low, an elevated
drain hose may cause back pressure, stop-ping brine draw.
3. Press the RECHARGE button to move the soften-er’s valve into the backwash position. Look for afast flow of water from the drain hose. Check thatthe drain can adequately handle the flow and vol-ume.An obstructed flow indicates a plugged top distribu-tor, backwash flow plug, or drain hose.
4. Press the RECHARGE button to move the soften-er’s valve into the fast rinse position. Again lookfor a fast drain flow. Allow the softener to rinse fora few minutes to flush out any brine that mayremain in the resin tank from the brining cycle test.
5. To return the softener’s valve to the service posi-tion, press the RECHARGE button.
Need help troubleshooting? Call Toll Free 1-866-986-3223 Monday- Friday, 8 AM - 7 PM ESTor visit www.ecodynewatertreatment.com
When you call, please be prepared to provide the model, date code and serial number,found on the rating decal, typically located on the rim below the salt lid hinges.
When you call, please be prepared to provide the model, date code and serial number,found on the rating decal, typically located on the rim below the salt lid hinges.
To order repair parts call toll free 1-866-986-3223, Monday - Friday, 8 am - 7 pm EST.Manufactured and warranted by
Ecodyne Water Systems1890 Woodlane DriveWoodbury, MN 55125
22
Valve Exploded View
wear-strip
sealcross-section
view
100101
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104
105
106
107108109110
111112113
114
115
140
116
117118
119
120
121
122
123124
126
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127
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129130131
132133
134
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Valve Parts ListKeyNo. Part No. Description100 7224087 Screw, #8-32 x 1” (2 req.)101 7286039 Motor (incl. 2 ea. of Key No. 100)102 7231393 Motor Plate103 0900857 Screw, #6-20 x 3/8” (3 req.)104 7171250 Bearing105 7283489 Cam & Gear106 7169180 Clip, Drain107 0900431 Hose Clamp108 7271270 Drain Hose Adaptor109 7170288 O-Ring, 15/16” x 1-3/16”110 0501228 Flow Plug, 2.0 gpm111 7170327 O-Ring, 5/8” x 13/16”112 7173024 O-Ring, 1-1/8” x 1-1/2”113 7174313 Bearing, Wave Washer114 7185500 Rotor & Disc115 7173032 O-Ring, 4-1/2” x 4-7/8”116 7185495 Rotor Seal117 7172989 Seal118 7171187 Plug, Drain Seal119 7129889 Spring120 7089306 Clip (2 req.)121 7271204 1” NPT Threaded Adaptor (2 req.)122 7311127 O-Ring, 1-1/16” x 1-5/16” (4 req.)123 7094898 Turbine Support124 7101548 Turbine
When you call, please be prepared to provide the model, date code and serial number,found on the rating decal, typically located on the rim below the salt lid hinges.
To order repair parts call toll free 1-866-986-3223, Monday - Friday, 8 am - 7 pm EST.Manufactured and warranted by
Ecodyne Water Systems1890 Woodlane DriveWoodbury, MN 55125
