Who is your role model for 2011

Pick your favorite number between 1 and 9

Multiply by 3

Add 3

Multiply by 3 again

You’ll get a 2 or 3 digit number

Add the digits together

Let’s see who your role model is1. Einstein

2. Oprah Winfrey

3. Snoopy

4. Bill Clinton

5. Bill Gates

6. Gandhi

7. Barack Obama

8. Babe Ruth

9. Bob Isom - I know, I just have that effect on people

10. Thomas Jefferson

Stop picking different numbers – I am your role model

Just deal with it!!!!

MEMBERSHIP RETENENTION

MARCH 2011

G.E.A.R(Give ‘Em A Reason to Stay)

WHY IS RETENTION IMPORTANT?

As fiscalyear 2009-2010 came to a

close, active membership of the Fraternity was down more

than 47,000members or 6.6% from our

starting figure on May 1, 2009.

As of 2/28/11, 19.5% of Association members were

expired. From April 30, 2010 to 2/28/11 we dropped 228

members. Do we know why?

MI has been sending emails to delinquent members for whom they have an email address on file. The message is sent 60 days after themember’s status changes from “Active” to “Expired”. In addition to offering thedelinquent member the opportunity to pay his dues by mail or online using theQuick Pay system, the email message also gives the member an opportunity to send a response explaining why he has chosen to drop.

Top 10 Reasons 10 – No time to devote to the Lodge 9 – Health issues 8 – Dropping a multiple membership 7 – Member is unemployed and can’t justify the

expense 6 – The smoking situation in the Lodge home 5 – The Lodge increased annual dues 4 – Member moved out of the area 3 – No longer interested in holding membership 2 – Current state of the economy And the number one reason delinquent members

gave for not renewing their• dues –

Number 1 Reason

They are not happy with the way the lodge is being

managed!!!

WHAT DOES THIS MEAN?

comments referred to;• a lack of activities or social events; • cliques and infighting more suited to the

Hatfields and McCoys than an organization that speaks of fraternalism and caring for fellow members;

• and leadership focused on personal agendas and preference rather than making decisions that would benefit the membership as whole and ensure the future of the Lodge.

“They are always talking about helping out each other in a time of need. Well, my time of need was last June when I suffered a cardiac arrest and was in the hospital for 2 months. Do you think that I even heard one thing from my Moose brothers? Do you think that my Moose brothers even bothered to try and help my wife in any way? The answer is no. I heard nothing from them. Brotherhood? I think they ought to learn the definition of Brotherhood”

“With the apparent division in this particular lodge in the upper ranks, itmakes it very hard to enjoy yourself when you feel like you have to pick sides. I know that the organization does do good things in the community, but it is hard to put aside all the deceit and ‘under the table stuff’ that is going on there.”

“The officers there have little interest in their members, their opinions or their concerns about the way they are treated. As a resident of a retirement community, we were ‘expected’ to contribute financially more than other members ‘because we have money’, which is not always the case. We donated time, energy and attended events at the Moose, but were overlooked whendecisions were being made about other events at the Moose and were treated with disrespect when being spoken to or ‘ignored’.”

“The bartender on duty that night was the rudest and down right hateful to my family and friends. She tried everything in her powers to make you feel like a trespasser in your so-called Family Center. She snapped at one of us as we were waiting for a drink because she was outside smoking. I hope this was an isolated incident for your lodge’s benefit. I will never come back.”

HOW DO WE TURN THIS AROUND?

Go home and conduct an honest and sincere evaluation of what’s happening in your lodge. If you’re an officer, sit back, and listen to what you hear in the social quarters and meetings.

Be honest. Do any of the comments listed apply to your lodge, your bartenders and/or your officers?

Does your Lodge honestly deliver what we promised the new members when they were enrolled? Contact the Sponsor. What incentive did he use to get the member to initially join?

“Perhaps it is simply a reflection of the shift that has taken place in society. “What can I do for you” has been replaced in many people’s vocabulary with “What’s in it for me?” That may get lost in translation in everyday life, but in the world of the fraternal organization, specifically the world of the Moose, an atmosphere of brotherhood, of genuinely care for one another and of working together toward a common goal is the only atmosphere that will find sustained success.”*

*122ND INTERNATIONAL CONVENTION NASHVILLE, TN – JULY 5, 2010

Shawn Baile, Director of Membership

How do we stop the hemorrhaging

Follow the principle of the “4 R’s”:• Recruitment,• Reception, • Recognition • Retention

The first 3 R’s can have a significant effect on the fourth.

Go back to the basics.

Why did the member join in the first place?

Was it activities? Was it membership benefits? Was it because the lodge was truly the “friendliest place in town?

Take an inventory of what’s changed and why.

Are all members greeted and treated the same or is there the perceived “clique”?

Remember, all members pay the same amount in dues and should be accorded the respectful and friendly treatment. This also includes the Women of the Moose.

Recognition is important to all members. Everyone likes to feel appreciated regardless of how small a task may seem. Recognize volunteers. Recognize officers and committee chairmen. Recognize donors to Moose Charities. Recognize newly enrolled members. Definitely recognize sponsors. All of these people are doing something to strengthen your lodge in one-way or another.

In addition to the items mentioned above, there are many additional factors that will affect a member’s decision of whether or not he will pay his dues when it’s time to renew. Here are a few to consider:

Is the lodge home clean? Is it well-lit?Does the lodge provide any food service?Is the atmosphere in the Social Quarters pleasant? If not, is there constant profanity, intoxicated members, loud music?Does the lodge provide social activities or is it solely a bar operation?

WHY IS RETENTION CRITICAL?

Remember, we can sign new members all day long, but if we are loosing old members faster than we are signing new ones what have we gained?

Go home, take an honest look and what’s happening and be an agent of change to ensure we keep the members we have and sign new members as well.

If a member is happy with their membership, they will want to share what they have. If not then…………………………………….

We could loose this!!!!!