Date post: | 31-Mar-2015 |
Category: |
Documents |
Upload: | delilah-humble |
View: | 214 times |
Download: | 1 times |
Who Took the Survey
375 respondents
88% of respondents use the Cafe (almost half use the Cafe either 3 times/mo or 5+ times/mo)
Member Satisfaction
QualityPricePremises
Satisfaction: Quality of Food
Bullet 1Bullet 2Bullet 3
Satisfaction: Quality of Food
Satisfaction: Quality of Service
Bullet 1Bullet 2Bullet 3
Satisfaction: Quality of Service
Satisfaction: Quality of Beverages
Bullet 1Bullet 2Bullet 3
Satisfaction: Quality of Beverages
Satisfaction: Price of Food
Bullet 1Bullet 2Bullet 3
Satisfaction: Price of Food
Satisfaction: Price of Beverages
Bullet 1Bullet 2Bullet 3
Satisfaction: Price of Beverages
Satisfaction: Price of Kids Menu
Bullet 1Bullet 2Bullet 3
Satisfaction: Price of Kids Menu
Satisfaction: Price of Friday Night Buffet
Bullet 1Bullet 2Bullet 3
Satisfaction: Price of Friday Night Buffet
Satisfaction: Premises
Bullet 1Bullet 2Bullet 3
Satisfaction: Premises
Additions to Premises
What Kind of Café do Members Want?
Bullet 1Bullet 2Bullet 3
Reasons for going to the Café
Most Important Things for Café Most important: quality of food (87%)Second: price (51%), service (43%), diversity of food (34%), social activities (34%)Bottom: traditional Friday bbcues (7%), special events and buffets (5%)Not that important: Open 7/365 (18%)
Just Hamburgers, Hot Dogs, Salads and Chix Strips?
Higher Quality / Higher Price?
Bullet 1Bullet 2Bullet 3
Hamburgers: Higher Quality / Higher Price?
Milkshakes: Higher Quality / Higher Price?
Friday Night Buffets and Special Events
Satisfaction with costDo members care?ImprovementsAre Friday BBQs really important to members?More special events?Reservation system?
Friday Night Buffets: Cost
Indifference to Friday Night Buffets?
Indifference to Friday Night Buffets?
Indifference to Friday Night Buffets?
Question 14 on improvements: 37.8% responded, "I am indifferent to Friday night buffets"
Improvements to Friday Night Buffets
Members Still Interested in Having Special Events
Reservation System for Special Events
Alcoholic Beverages
Most order alcoholic drinksMembers want a range of prices and options
Alcoholic Beverages
Other Items Relating to Café
Grab-n-GoAdditions to premisesFood and beverage minimum
Grab-n-Go
Additions to Premises
Food and Beverage Minimum
Café Committee Recommendations
Bullet 1Bullet 2Bullet 3