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Why charities need social media

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Why Charities Need Social Media Michael Netzley, PhD Asst. Professor, Corporate Communication Fellow, Society for New Comm Research
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Page 1: Why charities need social media

Why Charities Need

Social Media

Michael Netzley, PhD

Asst. Professor, Corporate Communication

Fellow, Society for New Comm Research

Page 2: Why charities need social media

Can You Afford This?

Page 3: Why charities need social media

Where are Your Stakeholders?

Page 4: Why charities need social media

SG Netizens: On-line Preferences 09

0 10 20 30 40 50 60 70 80 90 10

0

Watch Videos

My SNS

Visit Friends' SNS

Leave Comment Blog

Upload Videos

Personal Blog

On-line Ratings

Microblog

wiki contribution

© 2009 Michael Netzley, research.

30+ 20-30 <20

Page 5: Why charities need social media

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Watch Videos

My SNS

Visit Friends' SNS

Leave Comment Blog

Upload Videos

Personal Blog

On-line Ratings

Microblog

Wiki Contribution

30+ 20-30 Under 20

2010

Page 6: Why charities need social media

2010 Sg Microblogging

308%

Increase (c) 2011, Michael Netzley, PhD

Page 7: Why charities need social media

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Watch Videos

My SNS

Visit Friends' SNS

Leave Comment Blog

Upload Videos

Personal Blog

On-line Ratings

Microblog

Wiki Contribution

30+ 20-30 Under 20

2011

Page 8: Why charities need social media

Sin

ga

po

re

Page 9: Why charities need social media
Page 10: Why charities need social media

What It Means for You

• You need to be where

your stakeholders are

• Adapt to Singapore’s

comparatively passive

consumption behaviors

• Begin with a wise

content strategy

Page 11: Why charities need social media

Next…Explore New Behaviors

Page 12: Why charities need social media

Power of Crowds

Page 13: Why charities need social media

Tan Siok Siok: Filmmaker

http://www.twittamentary.com/

Page 14: Why charities need social media

Twittamentary

Page 15: Why charities need social media

Interview with Siok Siok

Interview: episode #479

Page 16: Why charities need social media

So

lve

Pro

ble

ms

Page 17: Why charities need social media

Lower Cost

with In-kind

Trades

Page 18: Why charities need social media

Ex

pa

nd

s

Yo

ur

Reso

urc

e

Ba

se

Page 19: Why charities need social media

Messages

from Peers

more

Influential

Page 20: Why charities need social media

Ma

ny

Sm

all

Am

ou

nts

Ad

d U

p

Page 21: Why charities need social media
Page 22: Why charities need social media

Gartner: SNS and Public Sector

Gartner, 23 Oct 2008

“social networks will

complement, and may replace,

some public sector functions…”

Page 23: Why charities need social media

My Business Card


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