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THE NEXT BIG THING
CLOUD CRMCLOUD CRMT H E N E X T B I G T H I N G
IN THE LASTYEAR13.3%
SAAS CRM SYSTEMS GENERATE ALMOST 47% OF TOTAL CRMSOFTWARE REVENUE IN 2014, ACCORDING TO GARTNER
THE GLOBAL CRM MARKET GREW
81% ARE ACCESSING THEIR CRM SOFTWARE
FROM MULTIPLE DEVICES.
40% OF ALL CRM
SAAS- OR CLOUD-BASED DEPLOYMENTSREPRESENT MORE THAN
DEPLOYMENTS IN 2014
FROM $20.4B IN 2013TO $23.2B IN 2014
OF USERS
