CORPORATE PROFILE Global Technologies, Delivered Locally Page | 1 2018/Rev 7 iWorld connect is one of the leading System Integrator in the Kingdom of Bahrain. Established in 1986, and rebranded in 2013, it has more than three decades of experience in terms of System Integration and Professional Services in Bahrain. iWorld connect is an ISO 9001: 2008 Certified Company holding very strong satisfied customer base in the Kingdom of Bahrain. Our Mission is to be a world class provider of superior quality IT products along with innovative local services through long term partnerships with global IT market leaders. Why iWorld connect? The Strength of iWorld connect is the successful implementation of Specialized Projects and Professional Services. These constitute to Hardware Infrastructure including ICT Infrastructure Solutions, Cloud Infrastructure Deployment, ICT Resource Consolidation Solutions, Data Management Solutions, Disaster Recovery Solutions, Microsoft Infrastructure Deployment, Linux deployments and Apple & Adobe Solutions. IWorld connect, been providing end-to-end ICT solutions through a seamless combination of Products, Services, Personnel & Partnerships; making it “The Service Provider of Choice”. Our Core Strength are summarized here below: • A leading and reliable System Integrator operating in Bahrain for last three decades. • Financially sound and stable organization, Group Company of Almoayyed Conglomerate • An ISO 9001: 2008 certified company. • Managed multiple large & complex ICT projects • All engineering resources are based in Bahrain and they are dedicated for our customers in the Kingdom of Bahrain only. • Diversified trained and certified engineering resources. • Skilled in-house resources capable of deploying products. • Capable team to provide 24x7 mission critical SLA support services.
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CORPORATEPROFILE
Global Technologies, Delivered Locally Page | 1
2018/Rev 7
iWorld connect is one of the leading System Integrator in the Kingdom of Bahrain. Established in 1986, and rebranded in 2013, it has more than three decades of experience in terms of System Integration and Professional Services in Bahrain. iWorld connect is an ISO 9001: 2008 Certified Company holding very strong satisfied customer base in the Kingdom of Bahrain.
Our Mission is to be a world class provider of superior quality IT products along with innovative local services through long term partnerships with global IT market leaders.
Why iWorld connect?
The Strength of iWorld connect is the successful implementation of Specialized Projects and Professional Services. These constitute to Hardware Infrastructure including ICT Infrastructure Solutions, Cloud Infrastructure Deployment, ICT Resource Consolidation Solutions, Data Management Solutions, Disaster Recovery Solutions, Microsoft Infrastructure Deployment, Linux deployments and Apple & Adobe Solutions.
IWorld connect, been providing end-to-end ICT solutions through a seamless combination of Products, Services, Personnel & Partnerships; making it “The Service Provider of Choice”. Our Core Strength are summarized here below:
• A leading and reliable System Integrator operating in Bahrain for last three decades. • Financially sound and stable organization, Group Company of Almoayyed Conglomerate • An ISO 9001: 2008 certified company. • Managed multiple large & complex ICT projects • All engineering resources are based in Bahrain and they are dedicated for our customers
in the Kingdom of Bahrain only. • Diversified trained and certified engineering resources. • Skilled in-house resources capable of deploying products. • Capable team to provide 24x7 mission critical SLA support services.
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At iWorld connect; we aim to build a long-term relationship with our clients as we assist them in solving their technology needs by offering unique ICT solutions for business. The portfolio of IWorld connects’ enterprise solutions include:
• Enterprise ICT and ELV Infrastructure Solutions. • Apple Enterprise and Mobility solutions. • Converged Networking Solutions – Data, Voice, Video & Wireless. • Enterprise Storage. • Enterprise Security. • Datacenter Solutions. • Cloud Computing. • Server & Desktop virtualization. • IPTV/HITV Solutions. • Digital Media Signage Solutions. • Audio Visual Solutions. • IT Consulting and Strategy Planning. • IT Outsourcing and Managed Services. • Enterprise Applications – ERP, HR/Payroll, Help
Desk, Asset Management etc. • Vertical Solutions: Banking, Insurance, Retail,
Health Care, Real Estate, Hospitality... • Apple Retail Stores at Exhibition Avenue.
Services Portfolio
iWorld connect is a reliable partner for servicing your IT requirements. We provide all kind of service related support for all your valuable IT equipment. Whether you need a regular service agreement or occasional emergency support, we can tailor a service and support solution to suit your requirements.
• 24 X 7 Onsite and Remote Support, Helpdesk Management & Monitoring Services. • Remote Management Service (RMS). • Annual Maintenance Hardware & Software contract. • IT Infrastructure Lifecycle Management Services. • Deployment of Datacenter & ICT Infrastructure. • Real Time Cluster Deployment using MS, Linux, VM platforms. • Deployment of Oracle RAC, Enterprise & Storage Deployment (HP 3Par & NetApp),
Data Management, Protection & Ware House Solution. • Deployment of MS Technologies – DC, Exchange, SCCM, SCOM. • Private Cloud Deployment Service & Consultation. • Data Backup & DR solution. • Disaster Recovery Services. • Migration Services.
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• Network Management & Maintenance Services. • Post Warranty Support. • Network security, Health Check, Penetrating Testing Services. • Periodic Network Audit, ICT Audit. • Migration Consultation & Onsite Support. • Deputation of Expert Personnel as System
Admin, MS .Net Deployments, Application Development, Oracle Seployment, SAP Deployment & Security Expert.
• Trouble shooting support for all ICT products. • Preventive Maintenance. • Predictive and Corrective Maintenance. • Desk Top Publishing Training. • Third Party Maintenance.
Business Software and Services Portfolio
• Orion ERP Solution from 3i Infotech. • SAP B1 ERP Solution. • Financial applications like AML, Lending Solutions. • Insurance Applications from 3i Infotech. • ECM & Document Management Solutions from Docuware. • Correspondence Management System from ITEC. • Computerized Facility/ Asset Management Software from eSolutions Maximo. • Oracle Products Licenses Supply. • Microsoft Licenses Supply. • CRM Solutions. • ITIL/ ITSM Compliant Helpdesk Solutions from Saphhire and ManageEngine. • Board Room Automation Solutions. • E-learning Solutions. • Library Management Solutions. • Saperion range of ECM solutions from Saudisoft Co.
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Professional Services
• Application Software Development. • Orion ERP Implementation Services. • SAP B1 Implementation Services through Tyconz. • Manpower Resourcing for SAP skills/ Other high-end IT skills. • Manpower Resourcing for various software skillsets including Oracle &Microsoft. • Sapphire Helpdesk Software Implementation Services. • Salesforce Implementation Services through Aphidas. • Application Migration services. • Application Testing Services for Banking & Financial sector. • Mobile Apps Development.
iWorld connect, has been providing end-to-end ICT solutions through a seamless combination of PRODUCTS, SERVICES, PERSONNEL and PARTNERSHIPS – making it “the Service Provider of Choice” among companies across the region.
• Defined Project Management Methodology & Process. • Defined Quality Management Methodology & Process. • Dedicated Presales, Post sales and Project team with assigned responsibilities. • Single point of contact to execute end to end project. • Seamless transfer of projects from the project team to maintenance team. • Proven track record of the Project team.
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Partnership
iWorld connect leverage its relationship with world’s leading brands. Partnerships with these strong principle organizations has ensured that every esteemed customer achieves high level of efficiency, services with cutting edge technology and keeping up with the demands of this ever evolving era of Information & Communications Technology.
ü Apple Authorized reseller and Service provider ü Hewlett Packard: Silver Partner ü Hewlett Packard Inc.: Silver Partner ü Fujitsu: Select and Service Partners ü Cisco: Premier Partner ü NetApp: Gold Partner ü Sophos: Gold Partner ü Microsoft: Gold Partner ü Oracle: Gold Partner ü SAP: B1 Partner ü VMware: Enterprise Solutions Provider ü CommVault: Fujitsu Eco Partner ü Veeam: Silver Partner ü Suprema: Authorized Partner ü Intel Security (McAfee): Associate Partner ü 3i Infotech: Strategic Partner ü Veritas: Silver Partner
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Partial list of Customer
Government Hospitality & Real Estate Education
Customs Affairs Gulf Hotels Group Applied Science University
Bahrain Defense Force Four Seasons Hotel Bahrain Bayan School
Ministry of Works Marriott Bahrain Training Institute
Ministry of Education Swiss BelHotel Bahrain Polytechnic
Ministry of Foreign Affairs Windom Garden Nasser Vocational Training Cent.
Ministry of Islamic Affairs Gulf Court IKNS
Ministry of Interior K-Hotel RCSI Ministry of Transportation and
Telecommunication Merchant House Riffa Views International
National Guard Lari Grand St. Christopher School
LMRA Movenpick The British School of Bahrain
SLRB Oasis Mall University of Bahrain
Bahrain Charity Organization Diar Al Muharraq Beacon Private School
Enterprise & Telecom Healthcare Banking
BAPCO Al Salam Hospital Ahli United Bank
Batelco Arabian Gulf University Arab Banking Corporation
Gulf Air Ministry of Health Citi Bank
Zain Al Kindi Hospital ICICI Bank
Viva Bahrain Specialty Hospital Al Rajhi Holding
Midal Cables King Hamad University Hospital HDFC Bank
