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Why Some Ideas Fly While Others Die

Date post: 04-Aug-2015
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WHY SOME IDEAS FLY WHILE OTHERS DIE
Transcript

WHY SOME IDEAS FLY WHILE OTHERS DIE

Context

Ideas are used by businesses to:

● Better approach markets● Launch new products● Adapt structures● Incentivise staff● Build brand● Set prices

WHY SOME IDEAS FLY WHILE OTHERS DIE

WHY SOME IDEAS FLY WHILE OTHERS DIE

“To create valuable connections for our clients with their audiences”

WHY SOME IDEAS FLY WHILE OTHERS DIE

SIFT PURPOSE

WHY SOME IDEAS FLY WHILE OTHERS DIE

Business publisher

Digital agency

Marketing services platform

140 staff, £9m revenues, founded 1996, Bristol & Boston

Ethos

● You learn by sharing what hasn’t worked● Openness is engaging● If you’ve never failed, you’ve never tried anything new

WHY SOME IDEAS FLY WHILE OTHERS DIE

Agenda

1. Online community case study - AccountingWEB2. Cross-selling3. Launching in the US4. Acquisitions5. Platforms6. Communication7. Conclusions

WHY SOME IDEAS FLY WHILE OTHERS DIE

Finance Small business Enterprise

WHY SOME IDEAS FLY WHILE OTHERS DIE

Uniqueusers

0.6m

Profiled members

120k

Page impressions

2.1m

E-newsletter subscribers

80k

Logged in members

18k

Comments & questions

8k pm

WHY SOME IDEAS FLY WHILE OTHERS DIE

AccountingWEB revenues (£k)

WHY SOME IDEAS FLY WHILE OTHERS DIE

● Organic & gradual● Evolved not forced● User-lead● Engaged● Authentic

What went right?

WHY SOME IDEAS FLY WHILE OTHERS DIE

● Expectations● Business model● Culture● Forced

What went wrong?InsightExec (BT)

Cross-selling

How difficult can it be to sell something else to your existing clients?

WHY SOME IDEAS FLY WHILE OTHERS DIE

WHY SOME IDEAS FLY WHILE OTHERS DIE

WHY SOME IDEAS FLY WHILE OTHERS DIE

WHY SOME IDEAS FLY WHILE OTHERS DIE

● Launched Mar ‘14● Revenue £25k● Loss £230k● Closed Mar ‘15

● Existing clients & Net Promoter Scores!● New products

○ proper support○ separate & dedicated teams○ not just an add-on○ careful launch

● Client relationships can be very specific● Where is your strategic value?

WHY SOME IDEAS FLY WHILE OTHERS DIE

Cross-selling learnings

Launching in the US

1. Launched AccountingWEB US in 19992. 5 different publishers3. Under-performed (despite market opportunity)4. We just wanted to copy the AccountingWEB UK formula!

WHY SOME IDEAS FLY WHILE OTHERS DIE

WHY SOME IDEAS FLY WHILE OTHERS DIE

WHY SOME IDEAS FLY WHILE OTHERS DIE

Acquisitions

1. Fast track growth!2. Sift has made 9 acquisitions

WHY SOME IDEAS FLY WHILE OTHERS DIE

● Allure● Time-consuming and distracting in

themselves● Distract from core focus● Buy-in?

WHY SOME IDEAS FLY WHILE OTHERS DIE

Acquisition learnings

Platform adventures

1. Initial platform built in-house in Perl2. Sales people decided it wasn’t ‘fit for purpose’ 20023. $1m .NET Norwegian adventure 2004/54. $1m Java in-house adventure 2006/75. Open Source (Drupal) from 20076. Sift Media publishing platform (Drupal) 2014/5

WHY SOME IDEAS FLY WHILE OTHERS DIE

WHY SOME IDEAS FLY WHILE OTHERS DIE

Initial Sift

platform

Sift Digital clients 1998 - 2005

WHY SOME IDEAS FLY WHILE OTHERS DIE

Digimaker

• 35K+ developers• 30K+ contributed modules and

themes

• Powers 1% of the top 10,000 websites

Sift Digital clients 2015

WHY SOME IDEAS FLY WHILE OTHERS DIE

User profile Brand Profile Content marketing

Campaign amplification

Stronger site visibilityEnhanced profileStandard packagePremium packages

ArticlesPress releasesPDFsWebinarsVideosHubs

DisplaySticky contentContent recommendationUser profiling EmailSocial

Stronger site visibilityTiered profilesLow barrier to sign upIncremental profiling

Measurement

Sift Media - new publishing platform

WHY SOME IDEAS FLY WHILE OTHERS DIE

Communication

WHY SOME IDEAS FLY WHILE OTHERS DIE

Sift Update

WHY SOME IDEAS FLY WHILE OTHERS DIE

● Occasional● Personal● Open● Honest

CONCLUSIONS

WHY SOME IDEAS FLY WHILE OTHERS DIE

EngagementWHY SOME IDEAS FLY WHILE OTHERS DIE

● Myth of great people

● Cause or consequence of success?

Sift Office

WHY SOME IDEAS FLY WHILE OTHERS DIE

● Carpets deep clean● Beer & clear● Kitchen refresh● Stand-up desks

Greener SiftWHY SOME IDEAS FLY WHILE OTHERS DIE

Sift Cares

WHY SOME IDEAS FLY WHILE OTHERS DIE

● Community days● Annual charity partner● ‘Whole of Sift’ skills

●An idea is only the beginning●Don’t just ask someone to ‘make it happen’!●Dedicated team●Build team as if a new company●Conflict with existing teams inevitable●Learning first●Gather evidence to validate expenditure●Evaluate the innovation leader based on

whether she has ‘executed a disciplined experiment’

WHY SOME IDEAS FLY WHILE OTHERS DIE


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