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Why the long form? A guide to Form and checkout optimization

Date post: 21-Jun-2015
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A presentation Formisimo gave on optimising forms and checkouts (March 2014)
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Why the long form? @formisimo
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Page 1: Why the long form? A guide to Form and checkout optimization

Why the long form?

@formisimo

Page 2: Why the long form? A guide to Form and checkout optimization

Online, forms and checkouts are everywhere.

Page 3: Why the long form? A guide to Form and checkout optimization
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67%

Page 5: Why the long form? A guide to Form and checkout optimization

3.5 millionvisits to forms.

2.4 milliondidn’t finish.

Page 6: Why the long form? A guide to Form and checkout optimization

Why?

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Counties are no longer used for delivery

(and haven’t been since 1996)

Page 16: Why the long form? A guide to Form and checkout optimization
Page 17: Why the long form? A guide to Form and checkout optimization

Removed one field from booking form

(company)

Page 18: Why the long form? A guide to Form and checkout optimization

$12 million extra

revenue

Page 19: Why the long form? A guide to Form and checkout optimization

Register Continue

“You do not need to create an account to make purchases on our site. Simply click

Continue to proceed to checkout. To make your future purchases even faster, you can

create an account during checkout.”

Page 20: Why the long form? A guide to Form and checkout optimization

+$300,000,000

Page 21: Why the long form? A guide to Form and checkout optimization

?

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24% decrease in corrections per starter

35.5% increase in form completions

56% overall increase in conversions

Password reset rate remains at 10%

Page 33: Why the long form? A guide to Form and checkout optimization

“Of all the methods used to help increase conversion, cart

abandonment analysis shows the highest correlation to an

increase in sales.”

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Page 35: Why the long form? A guide to Form and checkout optimization
Page 36: Why the long form? A guide to Form and checkout optimization

Over 700 users in 65 countries.100 million

interactions and counting.

Page 37: Why the long form? A guide to Form and checkout optimization

May June July Aug Sept Oct Nov Dec Jan Feb0

20

40

60

80

100

120

140

160

180 End of beta

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Featured on:

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We want to remove the pain, frustration and

anger of engaging with brands online.

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Page 41: Why the long form? A guide to Form and checkout optimization

Thanks for listening!@tomnew_@formisimo

[email protected]


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