Why Use Microsoft Dynamics CRM for Your Distribution

Business?

Why Use Microsoft Dynamics CRM for Your Distribution Business?Why use Microsoft Dynamics CRM for distribution

and logistics companies? Microsoft Dynamics CRM is

a fully-featured relationship management suite that

is easily integrated into other Microsoft products

and able to propel your business to new heights of

efficiency. In the distribution business, reliability and

productivity are your gold standards—if you don't

operate at 100%, you can't provide a competitive

service to your clients. Here, we share how Microsoft

Dynamics CRM can help.

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4 REASONS YOUR DISTRIBUTION BUSINESS SHOULD USE MICROSOFT

DYNAMICS CRM

1. STREAMLINE YOUR DISTRIBUTION OPERATIONSMicrosoft Dynamics CRM is designed to streamline your business processes, thereby

improving the efficiency of your administrative operations. You'll be able to connect with

your customers more effectively, meet their needs faster, and even grow to anticipate their

needs over time with the proper data. Client acquisition and retention can all be better

managed through Microsoft Dynamics CRM, which offers marketing functionality, lead

scoring, and analytics.

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2. A TAILORED AND CUSTOMIZED SOLUTIONOne of the biggest advantages to Microsoft Dynamics CRM is that it can be customized to the

specific needs of any business, including those in the distribution and manufacturing sectors.

Distribution is a unique field with an emphasis on supply chain management and logistics.

Microsoft Dynamics CRM can be modified to make these business elements more efficient.

Better still, customization can often be done without the need for complicated coding, since

Dynamics can be modified with a simple point and click. Elements such as entity view, service

calendars, and forms, can all be modified as needed.

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3. MOBILE AND ACCESSIBLEIn distribution and logistics, you frequently find yourself on-the-go. Whether keeping your

workers mobile in the warehouse or checking on inventory and customer requests in the

field, you need a CRM and MRP solution that can be accessed from anywhere. Microsoft

Dynamics CRM is a fully mobile platform, with advanced Microsoft phone applications and

Windows 8 applications that can be used across multiple platforms. This includes everything

from timesheets to expense tracking and approvals.

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4. ADVANCED LIFECYCLE SERVICESWhen it comes to technology in a distribution center, any big changes have the potential for

disruption. Microsoft Dynamics CRM comes with advanced lifecycle services designed to

manage the application lifecycles within the organization. This improves a powerful incident

resolution system, providing better security and easy implementation of updates and

upgrades.

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CONCLUSIONWhy use Microsoft Dynamics CRM? Microsoft Dynamics CRM is one of the most robust and

versatile solutions for distribution, logistics, warehousing, and manufacturing companies.

Backed by one of the most versatile and in-depth CRM and ERP solutions providers,

Microsoft Dynamics CRM is well-integrated into the Microsoft product line, well-supported,

and targeted towards enhancing the performance of your distribution company at all levels.

Through Microsoft Dynamics CRM, you will be able to better facilitate your operations,

improving the reliability of your services and your customer care. To learn more about the

benefits of Microsoft Dynamics CRM, contact us at IES today.

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About IESIES is a leading Microsoft software reseller, development, implementation, and business process consulting firm dedicated exclusively to Microsoft Dynamics training, products, and supported services. Our expertise extends across Microsoft Dynamics CRM, MS Dynamics GP, Dynamics NAV, and beyond. We are based in the Miami and Tampa areas of Florida, but serve clients across the nation.