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Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock, General Manager, Associations Forum Disclaimer: This is practical advice based on our work with associations and charities. The contents of this presentation do not constitute legal advice, are not intended to be a substitute for legal advice and should not be relied upon as such. You should seek specialist advice in relation to any particular matters you or your organisation may have. © Associations Forum 2015
Transcript
Page 1: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

© Associations Forum 2015

Why Your Association Needs:(A) Good Structure, (B) Good Governance

and (C) Good Plans & Budgets

UIA Round Table – Bangkok – 29 September 2015

John Peacock, General Manager, Associations Forum

Disclaimer: This is practical advice based on our work with associations and charities. The contents of this presentation do not constitute legal advice, are not intended to be a substitute for legal advice and should not be relied upon as such. You should seek specialist advice in relation to any particular matters you or your organisation may have.

Page 2: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

© Associations Forum 2015

About Associations Forum

1. Commercial entity assisting associations in Australasia & Asia

2. 500 member organisations: professions, industries, charities

3. AF National Conference largest association event in Southern Hemisphere

4. Services similar to an association• Governance and constitution reviews• Policy and advocacy• Free member meetings and events• Networking and international connections• Member advice helpline • Journal, Enews, resources • Benchmarking surveys e.g. salaries, Boards, finances• Consulting and advice on boards, governance and planning

Page 3: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

Our conference & magazine

Page 4: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

© Associations Forum 2015

Facilitator’s Career as a CEO and Volunteer Director

1. 20’s – Commerce degree, large corporates; Board of professional association

2. 30’s – Association manager and CEO of small association; Board of professional association and Chair of local community association

3. 40’s – Established Associations Forum: providing education and advice to associations

4. 50’s – Consolidation of Associations Forum and training of associations in Australasia and Asia

Page 5: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

© Associations Forum 2015

A: Good Structure

Page 6: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

© Associations Forum 2015

Terminology

Governing Document Constitution, Rules, Memorandum and Articles of Association

Members Members

Governing Body Board, Trustees, Council, (Management) Committee

Individuals on Governing Body

Directors, Trustees, Councillors, Committee Member

Senior Staff Person Chief Executive Officer (CEO)Executive Officer (EO)Executive Director (ED)

Page 7: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

Definitions

1. Three forms of control:1. Private businesses (ownership can be bought & sold)2. Government (it’s compulsory and is the law)3. Mission-driven (involvement & control at that time)

2. “Mission-driven” organisations, which are independent and mutually owned, include:1. Associations = any legal cause or interest2. Charities = specified good causes

3. Missions include professions, industries, communities, sports, arts, hobbies, unions, NGOs

© Associations Forum 2015

Page 8: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

© Associations Forum 2015

Why bother incorporating? 1. Limits liability: the “corporate veil”2. Entity is sued, not individual3. Credibility and legitimacy4. Ease of succession from member to member and

director to director5. However, a new independent entity is created and it

is more than a gathering of interests

Page 9: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

NATION ACT / LAW ENTITY REGULATOR ISSUES

Australia Corporations Act Company Limited by Guarantee

ASIC

Associations Incorporation Acts

Incorporated Association

State regulator

Hong Kong Companies Ordinance

Company Limited by Guarantee

Societies Ordinance

Incorporated Society No limited liability

Singapore Companies Act Company Limited by Guarantee

ACRA

Societies Act Registered Society Registry ofSocieties

No limited liability

Malaysia Companies Act Company Limited by Guarantee

Need large assets

Societies Act Registered Society Registry ofSocieties

No limited liability

Philippines Corporations Code TBA SEC

Korea Civil Act TBA

Page 10: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

The importance of avoiding personal liability for Directors

“(HK associations) should be under either Companies Ordinance or Societies Ordinance depending on their nature.But societies or associations registered under the Societies Ordinance have unincorporated structures that means members of the management committees may incur personal liability.For HKMA, we are under the Companies Ordinance as a Company Limited by Guarantee".

- Dr Victor Lee, Chief Executive, Hong Kong Management Association

Page 11: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

Question 1

Does the legislation or statute or law ensure that your association is incorporated limiting the personal liability of your Directors / Committee Members / Office Bearers?

Page 12: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

© Associations Forum 2015

Fiduciary duty – common law

1. Fiduciary implies trust and confidence 2. Must act honestly, in good faith, and to the

best of their ability in the interests of the organisation.

3. Must not allow conflicting interests or personal advantage to override the interests of the organisation.

4. The organisation must always come first

Page 13: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

© Associations Forum 2015

Fiduciary duty – statute law

1. Fiduciary duty2. Reasonable, financial, objective3. Honest, interests of organisation as a

whole, avoid conflicts, independent, positive action

4. Not to gain personal advantage5. Not to misuse information6. Avoid insolvent trading

Page 14: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

Conflict of Interest

1. Fundamental duty to act in best interest of association 2. All directors must be able to say decisions made fairly

and impartially3. Most obvious where there is financial gain for director

or family4. Indirect financial benefits – giving employment to

spouse, awarding grant to friend5. Director must declare, Board must have policies on

what to do if conflict arises6. Have a standing agenda item: eg conflict register

© Associations Forum 2015

Page 15: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

© Associations Forum 2015

Typical requirements for advantageous taxation status

1. Mission-driven (not profit driven) Objects in Constitution

2. Membership (mutuality principle)3. No distribution to members clause4. Winding up - no distribution to members5. Taxation advantages often apply to INCOME tax6. Sometimes tax advantages apply to INDIRECT /

SALES / V.A.T. / G.S.T.

Page 16: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

© Associations Forum 2015

Question 2

Does the legislation or statute or law ensure that Directors need to act honestly, etc?

Does the legislation or statute or law ensure that your association is incorporated given appropriate taxation advantages?

Page 17: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

How governance differs from management

MEMBERS BOARD OF DIRECTORS CEO/MANAGEMENT

Number Between 2 and 1,000,000 8 members (including Chair)

1 CEO and various staff

Why be involved

Most members only join to receive services = inactive

Actively volunteer up to 1 day per month (more if Chair)

Paid employee to implement Plan and achieve Budget

Role Clients & stakeholders Governance Management

Money flow

Members pay annual fees Directors usually not paid

CEO and staff are paid

Account-able?

No. Members can join if they wish.

Yes. Members vote on who will be on the Board

Yes. Board employs CEO and can dismiss CEO

© Associations Forum 2015

Page 18: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

© Associations Forum 2015

About Constitutions

1. Act of Parliaments overrides Constitution2. Constitution is your mini-law3. MEMBERS change the Constitution through a

formal process at a GENERAL MEETING – 75% majority of votes cast

4. Clear and relevant, not ambiguous and operational – e.g. don’t include member rates

5. Include validation of Taxation status e.g. “mutual”6. Constitutions need to be reviewed every 3 years

Page 19: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

© Associations Forum 2015

Content of Constitutions

1. Purpose / Objects (including mutuality)

2. Members• Defining who can be a Member; expulsion of a Member• It is OK to be exclusive and particular, but not discriminatory• Member voting rights (or not) at a “General Meeting”

3. General Meetings 4. Directors

• Who appoints and how; how to dismiss Directors• Composition, terms, staggering (eg 3 every year x 3 years terms)• Office Bearers positions and Term limits (especially President)• Director voting rights at a “Board Meeting”• Authority to make appointments

5. Procedural matters (including winding up)

Page 20: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

Members’ responsibilities

1. Members must consent to join that association – they cannot be “deemed” to be a member

2. On joining, members must confirm they agree to conditions of membership e.g. Constitution and Code of Conduct

3. For CLG, members contract to “guarantee” an amount (usually small eg $10) in the event of a windup

4. Members cannot be sued as members

© Associations Forum 2015

Page 21: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

Directors have a duty of carebut do Members?

1. Directors have fiduciary and statutory duties - they must act in the interests of the association as a wholeMembers have no fiduciary or statutory duties and can act in their own interest, subject to the Objects

2. Directors must manage conflicts of interestMembers do not have conflicts of interest as they owe no fiduciary duty

3. Directors must meet regularly at Board Meetings to perform the governance function and make decisionsMembers may choose to attend and vote at a General Meeting or not

© Associations Forum 2015

Page 22: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

© Associations Forum 2015

Moving from ‘management’ to ‘governance’

1. When sufficient and regular income, staff should be employed

2. Paying for administration is the first, easier step which needs to be managed by the Board

3. Hiring an association professional e.g. CEO who will manage is a harder step

4. When management level staff are employed, the Board culture has to change from management to governance

5. Directors need avoid overwork and burnout – their role is oversight and not to do everything

6. Associations must have association and governance training

Page 23: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

© Associations Forum 2015

Board Meetings (for Directors) cf. General Meetings (for Members)1. Board Meetings can happen frequently and at short (but

reasonable) notice according to needsGeneral Meetings require 21 days notice or > per constitution

2. Subject to previous advice, any subject can be raised and decided on-the-spot at a Board MeetingGeneral Meetings require prior documentation stating matters to be covered and no matters to come from the floor

3. Directors should not be able to give proxies to another Director - and Alternate Directors are not recommendedMembers should be able to vote in person or by proxy at General Meetings

General Meetings have more process than Board meetings

Page 24: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

© Associations Forum 2015

Question 3

Does the Constitution ensure that the Board is:• Given authority to make decisions• Held accountable to members?

When a Board is elected, it should not have to get decisions approved by another group.

Page 25: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

© Associations Forum 2015

B: Good Governance

Page 26: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

What is corporate governance?

1. “Corporate governance is the system by which (entities) are directed and controlled

2. Boards of Directors are responsible for the governance of their (entities)

3. (Members) role in governance is to appoint the Directors and the Auditors and to satisfy themselves that an appropriate governance structure is in place.”

- Cadbury Report (UK) 1991

© Associations Forum 2015

Page 27: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

Association’s key documents1. Legislation – plus explanation of what it means to your association and

people

2. Constitution – voted upon and changed by Members at General Meeting

3. By-Laws/Regulations (optional) – can be changed by the Board

4. Governance Charter – can be changed by the Board

5. Statements of Purpose – Mission cascades into Goals then Activities

6. Plan – stating what/who/when and presented in grid format

7. Budget – linked to Plan; drafted by CEO; approved by Board

8. List of Directors and Office Bearers – how long on Board and “day job”

9. Staff org chart – changed by CEO; will staff structure achieve Plan?

10.Minutes – Board meetings, committee meetings and General Meetings

11.Annual Report – records achievements, challenges; acknowledges efforts

12.Audited financial report – plus 5 years to 10 years financial history

Page 28: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

© Associations Forum 2015

By-laws/Regulations By-laws (optional) – Made and changed by the Board and may include – 1. Matters that law does not require to be in Constitution 2. Mechanics of the organisation that change and evolve e.g.

membership fees 3. Duties of officers and spokesperson4. Levels of authority 5. Election processes including nominations, voting 6. How sub-committees are appointed and operate 7. Policy and budget process8. Protection e.g. insurance, logos, intellectual property

Page 29: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

Governance Charter (a By-law)

1. Each year, the Board needs to reaffirm in writing HOW it will operate

2. Charter covers Terms of Reference, role of the Chair, minutes policy, director behaviour

3. Directors communicate with staff via the CEO4. Conflict of interest and maintain confidentiality5. Board induction, development, assessment and

succession planning6. See Article: “Director Behaving Badly”

© Associations Forum 2015

Page 30: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

© Associations Forum 2015

Typical annual Board cycle

• Planning• Budget

• Induction & Governance Training

• Election of Board

1st Quarter

2nd Quarter

3rd Quarter

4th Quarter

Page 31: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

© Associations Forum 2015

Who should be on a Board?

1. This is determined by the Constitution2. Election by member ballot before AGM3. If members from same background, having an

independent director may be appropriate 4. Some national associations and charities have a

Director from every State/Territory5. Other associations elect directors from

membership at large

Page 32: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

© Associations Forum 2015

Associations Forum Board Survey2008 2009 2010 2011 2012 2013 2014

NumberMeetingsFace to face

7.0 7.0 6.4 6.3 5.9 5.6 5.6

NumberMeetings Total

9.4 8 8 7.4

AverageBoard Size

11.2 11.6 9.6 10.0 11.2 10.1 9.5

IdealBoard Size

N/A 8.4 8.0 8.6 8.5 8.4 8.1

Page 33: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

© Associations Forum 2015

Directors are not ‘delegates’

1. Directors are not ‘delegates’ of another body or the people who elected them

2. It is understandable Directors who wear more than one hat may feel some responsibility to advance interests of nominating body

3. However, Directors must act in the interests of the organisation that they are a Director of.

4. If Directors can’t separate dual responsibilities, they shouldn’t be on both Boards.

Page 34: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

© Associations Forum 2015

Directors can’t transfer their vote

1. An individual is appointed as Director2. If they’re absent, they shouldn’t be temporarily

replaced3. If the Director is absent, they pass on their right

to vote to another person4. (However, members can pass on their vote by

giving a proxy to another because at General Meetings of members, the agenda is set 21 days beforehand and doesn’t change).

Page 35: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

Board/staff relationship RESPONSIBILITY BOARD STAFF

Governance Decides “what” Decides “how”

Personnel Evaluates CEO Hires and manages staff

Policy Sets policies Implements policies

Legal and finance Ensures compliance and oversight, approves budget

Develops budget, manages and reports

Strategy Plans and monitors Plans, implements and reports

Programmes Approves Develops, proposes and implements

Representation Represents to other organisations

Represents as delegated by Board

© Associations Forum 2015

Page 36: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

© Associations Forum 2015

Question 4

Do you have appropriate governance documents in place?

Do your Board Directors know their role and responsibilities and duties?

Page 37: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

© Associations Forum 2015

Board agendas

1. Enable Board to concentrate on items that require their input, discussion and decision

2. Order the agenda and reports as per the strategic plan

3. Avoid business arising from previous minutes4. Items “For information” can be elevated to

discussion

Page 38: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

© Associations Forum 2015

Board decisions

1. Decisions are what is minuted or actioned2. Formal motions may add clarity to the decision3. However, formal motions are not obligatory nor do

they need to be proposed and seconded4. Once the Board makes a decisions, all Directors

should support the decision5. When decisions are made that Directors do not

personally agree with, they may ask that their position be recorded in the minutes

6. In some circumstances, Directors may decide to resign

Page 39: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

© Associations Forum 2015

Board minutes

1. Minutes show attendance, date & decisions2. Minutes record context but do not attribute

comments unless requested3. Minutes are not verbatim or Hansard4. If contentious or for clarity, do minutes live

but never audio record5. Give enough information for an historian or

judge to understand what was decided6. Minutes are private but communiqué OK

Page 40: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

© Associations Forum 2015

Chairing meetings

1. The President of the association usually chairs Board meetings and General Meetings

2. Chairs need personal authority & attendees’ respect3. CEO supports Chair and ensures Chair is briefed4. Agendas - clear and have timing5. Chairs need to sense the flow of the meeting;

including when to speed up or go into detail6. At AGM, Chairs need a step-by-step “run sheet”

Page 41: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

© Associations Forum 2015

Office Bearers

1. Office Bearers are the directors with titles2. If very large board, often too many Office Bearers3. Act and assist under delegation – not an inner

Board and keep Board informed 4. Company Secretary - ideally not a volunteer5. Company Secretary must receive specific training6. All Directors share financial responsibility. Have a

Finance & Audit Committee rather than “Treasurer”

Page 42: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

© Associations Forum 2015

Sub-Committees

1. Effective sub-committees bring together a cross section of knowledge and experience to generate group consensus.

2. For staff, it provides guidance for programme planning or action.

3. The most essential sub-committee is Audit, Finance and Risk Committee

4. However as capable staffing grows, sub-committees may become less relevant and effective.

Page 43: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

What makes an effective Board?

1. Culture: mutual respect, openness that encourages constructive and active debate

2. Diversity: Board with a range of backgrounds, experience, expertise, age and gender

3. Delegation: the Board can’t and shouldn’t do it all4. Experienced & trained Chair: encourages debate,

helps resolve differences, motivates, impresses5. Board structure and processes: including

committees, Board papers and information flow6. Adding value to the association or charity

© Associations Forum 2015

Page 44: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

Board training

1. Training starts with the written roles2. Chair requires specific training on leadership

or chairing meetings, and perhaps coaching3. Prospective Directors need training to make

them aware of what’s coming4. Induction of new Directors requires history,

constitution, finances, governance training5. Senior and former leaders can be mentors

© Associations Forum 2015

Page 45: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

Boards should not be overworked

1. Minimal Board work required between meetings2. If there are no staff, need more volunteers and

sub-committees plus culture of delegation3. If there is paid management / CEO-level staff,

consider CEO as the spokesperson4. If too many issue-specific Board emails or calls,

add the issue to next meeting agenda5. Distinguish between Director’s governance role

and their role as a regular volunteer

© Associations Forum 2015

Page 46: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

Improving Board performance

1. Boards should undertake a process of Board and meeting evaluation and assessment

2. The process should be established before a problem occurs

3. This process, often externally facilitated, occurs outside regular Board business

4. Volunteer Director assessment is challenging, but can be tackled indirectly

5. Ensure rigorous process before elections

© Associations Forum 2015

Page 47: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

Ways to attract new directors

1. Efficient structures that maximise the use of a director’s time

2. Clear expectations of level of commitment expected

3. Clear association goals and strategies 4. Good briefing, communication and reports

that impress the candidate5. Directors publicly acknowledged and thanked

© Associations Forum 2015

Page 48: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

© Associations Forum 2015

Question 5

Are appropriate processes in place regarding meetings, minutes, sub-committees, induction, training, etc?

Will being on a Board be seen as an honour, a productive experience and a manageable workload?

Page 49: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

© Associations Forum 2015

C: Good Plans & Budgets

Page 50: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

Members elect Board & Auditors and change Constitution

Board (and CEO) develop

Plan & Budget

framework

CEO populates

Plan & Budgets and gets OK from

Board

Plan & Budget

achieved by CEO

© Associations Forum 2015

Simplified flow

Page 51: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

Boards must ensure Plans

1. Boards should focus on the Mission and strategic objectives

2. When an association employs management, Boards should allow management to achieve the Plan

3. When you know your Plan and Balance Sheet, a Budget can be developed

4. Association plans can be strategic plus operational5. Refer to plans at every Board meeting – Board monitors6. Plans need ownership by Board and CEO - other

volunteers and staff must see where they fit in to the Plan and Budget

© Associations Forum 2015

Page 52: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

© Associations Forum 2015

Statements of Purpose

1. VISION is big picture for the industry, profession or cause – optional

2. MISSION is vital: purpose for the organisation’s existence

3. GOALS are longer term and are there to achieve the Mission

4. Specific ACTIVITIES are current and are there to achieve the Goals

Page 53: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

© Associations Forum 2015

Example of Statement of Purpose

MissionThe Mission of XYZ association is to advance the XYZ profession and to represent the interests of members.

Goals (this is the “linking” piece that is often missed)In order to achieve our Mission, we will:1.Educate2.Inform3.Advocate4.Expand business opportunities5.Have good governance

Page 54: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

Once Mission and Goals are decided,move to details in grid format

GOAL ACTIVITY RESPONSIBLE TIMING NOTE PRIORITY

1 Educate 1.1 Conference Event Mgr May ‘16 Meas B1

1.2 On line learning External Jul ‘16 A3

2 Inform 2.1 Newsletter Comms Mgr Qtrly Meas

2.2 Website Comms Mgr Ongoing Meas B2

3 Advocate 3.1 Develop policies Board Dec ‘16

3.2 Meet Minister President Jan ‘16 A2

4 Expansion 4.1 Trade mission CEO Aug ‘16 Meas

4.2 Economic analysis External Nov ‘16 B3

5 Governance 5.1 New database CEO Jul ‘16

5.2 Review Constit’n Sub C’tee May ‘16 A1

5.3 Govern training CEO Jan ‘16© Associations Forum 2015

Page 55: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

© Associations Forum 2015

Question 6

Has your association’s Board and CEO met for a planning day?

Is the resulting document brief, clear and well structured?

Has the plan been communicated well throughout the association?

Page 56: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

© Associations Forum 2015

Overview of Finances

1. “Not-for-profit” is the wrong term: surplus or profits are necessary

2. Reserves are never to be distributed to members3. Directors are reimbursed for reasonable expenses4. Adequate financial reserves are important for future

growth and shocks5. Associations & charities must have diverse incomes6. Maintain high standard of financial reporting 7. Budgets must be linked to Plans

Page 57: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

Always start with Balance Sheet

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ASSETS FINANCE & AUDIT SUB-COMMITTEE ASKS

Bank $100,000 Show reconciled statement. Who are signatories?

Monies owed to Association $50,000 Is that all we owe?

LIABILITIES

Loan ($50,000) What are terms of repayment?

Invoices not yet paid ($20,000) Is that all we owe?

= ASSETS less LIABILITIES $80,000

EQUITY

Opening Balance $30,000 Does this equal the year end external audit?

Current Year Earnings $50,000 Is this the same as P&L shows?

= NET WORTH $80,000

Page 58: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

Use the equity formula

YES

NOT

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ASSETS $150,000

Less LIABILITIES $70,000

NET ASSETS $80,000

EQUITY $80,000

ASSETS $150,000

LIABILITIES $70,000

Plus EQUITY $80,000

FUNDS $150,000

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Some accounting basics• Start with Balance Sheet: “financial snapshot” of the

organisation at a point in time and index to reports• 1st formula is Assets less Liabilities = Equity• Equity means “what we are worth”• Simplified, equity gets accumulated by adding up all

the profits over the years• 2nd formula is Income less Expenses = Profit/(Loss)• Profit and Loss Statement shows Income less

Expenditure = Profit (or Loss) over a certain period [usually “year to date”] … P&L should be called I&E!

Page 60: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

Equity is accumulated profits

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Year 1 Year 2 Year 3 Year 4 Year 5

Income $100,000 $150,000 $200,000 $300,000 $200,000

Expenditure ($80,000) ($100,000) ($200,000) ($340,000) ($150,000)

= Profit/(Loss) $20,000 $50,000 $0 ($40,000) $50,000

EQUITY is AccumulatedProfits

$20,000 $70,000 $70,000 $30,000 $80,000

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Accounting software packages

• You must use good accounting systems!• Use accounting software eg. MYOB or online• Know how to use your accounting software!• Get clear and relevant reports out on time• Excel spreadsheets are not designed to produce the

reports that you need and to allow reconciliation• Reconciliation is confirming transactions to other

documents

Page 62: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

Use “Activity Based Costing”

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• Regular P&Ls look at the TYPE of income or expenditure

• Activity based costing looks at the REASONS the money has been earned or spent

• Use Activity Based Costing (“cost centres”)• It is an extra - sometimes better - look at profit• Salaries need to be allocated to activities

Page 63: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

Standard P&L

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PROFIT & LOSS

INC - Members $60,000

INC - Regos $100,000

INC - Corporate $40,000

EXP - Salaries ($50,000)

EXP - Catering ($50,000)

EXP - Printing ($50,000)

PROFIT $50,000

Page 64: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

Compared toActivity Based Costing

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PROFIT & LOSS

INC - Members $60,000

INC - Regos $100,000

INC - Corporate $40,000

EXP - Salaries ($50,000)

EXP - Catering ($50,000)

EXP - Printing ($50,000)

PROFIT $50,000

ACTIVITY BASED COSTING

Membership $50,000

Conference $70,000

Magazine ($10,000)

Board ($20,000)

Admin ($40,000)

PROFIT $50,000

Page 65: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

More on Activity Based Costing

• In MYOB (as an example), the person entering the transaction to state TWO things:

• The account code (registration, subscription, airfare, etc) which is the TYPE of income or expense

• The Job Code (annual conference, Adelaide Christmas drinks, annual renewal)

• Directors on the Board love this information and, if done correctly, they say “aha, now I understand”

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Page 66: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

Budgets = your profitability plan

• Giving credit to Governments of all political persuasions, they pay attention to the Budgets

• Associations start with annual Strategic Planning Day• Without knowing plans first, how can you budget?• Develop “activity based costing” budget from Plans• Make it clear what the budget is and don’t change the

original budget figure, or budgets will be ignored• Yes, projections (or forecast) should be made

throughout the year to avoid unpleasant surprises

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Page 67: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

Budget tip = Show financial history

• This is a reality check and puts the current situation in context

• What was our equity in 1970? 1980? 1990?• Equity every year since 2000 should be known and

can be stated at AGMs• Some Boards are stuck in the past when the

association was broke• Including levels of Income over the years is useful

as well, and profit figures over the years

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Page 68: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

Example of Financial History

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1990 1995 2000 2005 2010 2015 2016Proj’n

$500K $700K $1.0M $2.0M $3.0M $3.2M $3.5M Equity

$1.0M $1.5M $2.0M $2.2M $3.0M $3.3M $3.5M Income

$50K ($30K) $80K $100K $200K $200K $300K Profit/(Loss)

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History PLUS Budget

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1990 1995 2000 2005 2010 2015 2016Proj’n

2017Budget

$500K $700K $1.0M $2.0M $3.0M $3.2M $3.5M $3.8M

$1.0M $1.5M $2.0M $2.2M $3.0M $3.3M $3.5M $4.0M

$50K ($30K) $80K $100K $200K $200K $300K $300K

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Small budgets added upMembership

Events Lobby Communications

Board Admin TOTAL

Subs $100K $100K

Regos $200K $200K

Print $10K $10K $20K $40K

Venue $80K $80K

Salary $10K $20K $10K $10K $10K $20K $80K

PROFIT $80K $90K ($10K) ($30K) ($10K) ($20K) $100K

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Not long tall budgetsAccount $

ihjfhfpij 2341745

gtrghwr 4354355

gererger 5453455

rgrthju 5675677

zyhjlpf 454553

jp;luluik 773093

gfgbfbf 350509

fgbjjkyu 34058

ythhh 88472

trhjllo 534534

uilol9l 53453

tyjhhhtjy 545435

TOTAL $466,498

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Tips for engaging Board /Committees

• Show them the history – make them think about the legacy from their time on Board

• Have a Strategic Planning Day to decide on plans – without having a plan, how can you decide on what to make or spend?

• Ask the simplest question first: should we make a profit or loss? Then ask them for more

• Dataproject the figures – & change them live!

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Reports to provide to the Board/Committee

1. Always start with the Balance Sheet eg “are we solvent?”

2. Then show them the P&L, eg “we spend most of our money on salaries”

3. Then show them the Jobs Summary (using Activity Based Costing) eg “the printed journal is costing us too much money”

• There is one figure the same in all 3 reports: the Year to Date (YTD) profit.

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Why Boards don't need all the details

• Ideally, associations and charities will have a distinction between governance (by the Board) and management (by the staff)

• Boards should meet every 3 months for a day• They need to be vigilant and monitor the

performance of the charity or association• Boards do need to concentrate on the “big picture”

so why confuse them with little details?• Obviously, NFPs need honesty & transparency

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Who should do the finances?

• Volunteers? Bookkeeper? Treasurer? Expert?• Employ appropriate staff:

• bookkeeper to enter data• contractor to help with tricky transactions• external auditor to verify

• Like in other matters, use appropriate external financial advice

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Replace Treasurer with“Finance & Audit Sub-Committee”• Finances are too important to entrust to one

person• Having a Treasurer means some Directors switch off

as they trust their volunteer colleague• Replace Treasurer with Audit/Finance/Risk sub-

committee with minimum of 3• Include non-Directors on this sub-committee

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When “two signatories” are necessary – and usually they are not• Association finances need to be controlled• Use different accounts at different banks• Reserves should be ‘locked away’ with 2 signatories

in “Investments account”• Deposits for membership, registrations, sponsor

goes into “Deposits account”• Staff is given “Operating account” to pay bills• When “Ops A/c” funds low, Board tops it up

Page 78: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

© Associations Forum 2015

Question 7

Does your association understand financial matters?

Has a budget been developed that will achieve the strategic plan?

Is your association making wise decisions about spending money to achieve outcomes?

Page 79: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

Conclusion1. The right structure matters: unless suitable

foundations (legislation, constitution) are in place, everything else will be unstable.

2. Once structure is in place, the way your association operates – its governance – is a key factor in enabling success.

3. Finally, associations can have the right foundations and methodology, but these aren’t helpful if things don’t occur. Therefore associations need plans and related budgets.

© Associations Forum 2015

Page 80: Why Your Association Needs: (A) Good Structure, (B) Good Governance and (C) Good Plans & Budgets UIA Round Table – Bangkok – 29 September 2015 John Peacock,

© Associations Forum 2015

Thank you to UIA, Thailand and attendees!John Peacock, General Manager, Associations Forum Pty Ltd

[email protected]

+61 2 9904 8200

www.associations.net.au

Associations Forum National Conference:

4 - 5 July 2016 Melbourne Convention & Convention Centre, Australia


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