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WILSONART TIMES "All the Flooring That's Fit to Sell" www.readerswholesale.net November 2004 Volume One Issue Two Your Reader's Wilsonart Support Team: Stan Kaufman: VP Sales Frank Saltzman: \'Vilsonart Product Manager Brad Jackson: Houston Account Manager Scott Burger: Houston Account j'yIanager Shane Young: Houston Account Manager Jeff Reilly: East Texas Account ;\fanager Brad Cavanaugh: Central Texas Accolll1t Manager Jim Berry: Central Texas Account Manager Rick Reed: Sourh Texas Account Manager Don Hebert: Louisiana Account Manager Current Wi/sonart Promotions: Fall Spiff Promotion Upcoming Wilsonart J'Jill Toul' Dates: AprilS'" -6'h, 2005 Seats are limited. Call to reserve your spot today! It's All in the Paper! Q: If you wanted your stereo to dimentional wood print that is sound better, what would you decidedly more authentic in do? A: Upgrade your speakers. appearance than our competition. The majority of Wilsonart's alternatives use a two-step process that creates a more dull, flat, and "vinyl" look... much like an older printer when you print digital photos. Grab the new White or Auburn Walnut samples and place them next to a Duolink or competitive sample. The difference is. ..in the paper! Q: If you bought a new digital camera, and you wanted to print out the best pictures possible, what would you buy? A better printer. What does this have to do with Wilsonart? A lot! How many times have you seen a customer walk into your showroom and say, "I don't want that fake wood laminate. I want what is on the showroom floor." Only to discover that what the consumer was walking on is Wilsonart! The answer is in Wilsonart's unique 5-step printing process. Unlike most (if not all) of our competitors, Wilsonart uses five layers of ink to create a more vivid, realistic, almost 3- ~~FlOOrinE 8r.))III Wilsonart" Flooring Dealer Profile: Custom Flooring of Pearland ReCo Survev Summary Top Laminate Brands By Sales 1. Wilson art 20.6 % 2. Quick-Step 13.8% 3. Mannington 11.5% Qualty Rankings 1. Wilsoanrt 2. Mannington 3. Quick-Step Sales Rep Support 1. Wilsonart 2. Mannington 3. Quick-Step Service 1. Wilsonart 2. Mannington 3. Quick-Step 28.6 % 12.9 % 12.0 % 18.7 % 13.5 % 12.5 % 19.0 'Yo 13.9 % 12.3 % Merchandising Support 1. Wilsonart 19.3% 2. Mannington '16.1 % 3. Pergo 12.0 % Complaints/Claims 1. Wilsonart 2. Mannington 3. Quick-Step 20.3% 15.2 % 11.8 'Yo It's an endless debate. Do you show every option of laminate flooring in your showroom or .only the products that you believe in? Well, Custom Flooring has an answer.. .Just the one you believe in. For the last several years, Stan Denitto has only shown one laminate flooring manufacturer in his showroom, and he will be the first to tell you that he hasn't lost a sale. His passion for Wilsonart Flooring is conveyed so clearly to his customers that when they leave his showroom, they are convinced Wilsonart is the only laminate floor to buy. "Why deal with all of the cheap stuff? They are low-pressure floors that don't respond well to Houston's highly humid climate. Why would I want to go back out to a consumer's home only to shave the floor away from the expansion space it grew into? I can avoid all of that up front with Wilsonart. Plus, I don't want my installers coming back telling me to order an extra carton of the direct- pressure stuff because so many boards were chipped out of the carton." It's obvious why Custom Flooring is one of Reader's Top 50 accounts! Thanks for the support! HPL HIGH I'RESSURE LAMINATE Training 1. Wilsonart 20.4 % 2. Mannington 16.8 % 3. Quick-Step 11.3% Distributor Support 1. Wi/so nart 21.5 % 2. Mannington 15.9 % 3. Quick-Step 12.9 % Customer Preference"" 1. Wilsonart 21.3 0;;, 2. Pergo 19.1 % 3. Mannington 13.4%
Transcript
Page 1: WILSONART TIMEScustom-flooring.com/article.pdf · 2005-12-13 · HIGH I'RESSURE LAMINATE Training 1. Wilsonart 20.4 % 2. Mannington 16.8 % 3. Quick-Step 11.3% Distributor Support

WILSONART TIMES"All the Flooring That's Fit to Sell"

www.readerswholesale.net November 2004 Volume One Issue Two

Your Reader's

Wilsonart

Support Team:

Stan Kaufman: VP Sales

Frank Saltzman: \'Vilsonart

Product Manager

Brad Jackson: Houston

Account Manager

Scott Burger: Houston

Account j'yIanager

Shane Young: Houston

Account Manager

Jeff Reilly: East Texas

Account ;\fanager

Brad Cavanaugh: Central

Texas Accolll1t Manager

Jim Berry: Central Texas

Account Manager

Rick Reed: Sourh Texas

Account Manager

Don Hebert: Louisiana

Account Manager

Current Wi/sonart

Promotions:

Fall Spiff Promotion

Upcoming Wilsonart

J'Jill Toul' Dates:

AprilS'" -6'h, 2005

Seats are limited. Call

to reserve your spot

today!

It's All in the Paper!Q: If you wanted your stereo to dimentional wood print that issound better, what would you decidedly more authentic indo? A: Upgrade your speakers. appearance than our competition. The

majority of Wilsonart's alternativesuse a two-step process that creates amore dull, flat, and "vinyl" look...much like an older printer when youprint digital photos.

Grab the new White or Auburn

Walnut samples and place them nextto a Duolink or competitive sample.The difference is. ..in the paper!

Q: If you bought a new digitalcamera, and you wanted to printout the best pictures possible,what would you buy? A betterprinter.

What does this have to do withWilsonart? A lot!

How many times have you seen acustomer walk into yourshowroom and say, "I don't wantthat fake wood laminate. I wantwhat is on the showroom floor."Only to discover that what theconsumer was walking on isWilsonart!

The answer is in Wilsonart'sunique 5-step printing process.Unlike most (if not all) of ourcompetitors, Wilsonart uses fivelayers of ink to create a morevivid, realistic, almost 3-

~~FlOOrinE

8r.))III Wilsonart" Flooring

Dealer Profile: Custom Flooring of Pearland

ReCo Survev Summary

Top Laminate Brands By Sales1. Wilson art 20.6 %

2. Quick-Step 13.8%3. Mannington 11.5%

Qualty Rankings1. Wilsoanrt

2. Mannington3. Quick-Step

Sales Rep Support1. Wilsonart

2. Mannington3. Quick-Step

Service1. Wilsonart2. Mannington3. Quick-Step

28.6 %12.9 %12.0 %

18.7 %13.5 %12.5 %

19.0 'Yo13.9 %12.3 %

Merchandising Support1. Wilsonart 19.3%2. Mannington '16.1 %3. Pergo 12.0 %

Complaints/Claims1. Wilsonart

2. Mannington3. Quick-Step

20.3%15.2 %11.8 'Yo

It's an endless debate. Do youshow every option of laminateflooring in your showroom or

.only the products that youbelieve in?

Well, Custom Flooring has ananswer.. .Just the one you believein. For the last several years, StanDenitto has only shown onelaminate flooring manufacturerin his showroom, and he will bethe first to tell you that he hasn'tlost a sale. His passion forWilsonart Flooring is conveyedso clearly to his customers thatwhen they leave his showroom,they are convinced Wilsonart isthe only laminate floor to buy.

"Why deal with all of the cheap stuff?They are low-pressure floors thatdon't respond well to Houston'shighly humid climate. Why would Iwant to go back out to a consumer'shome only to shave the floor awayfrom the expansion space it grewinto? I can avoid all of that up frontwith Wilsonart. Plus, I don't want myinstallers coming back telling me toorder an extra carton of the direct-

pressure stuff because so manyboards were chipped out of thecarton."

It's obvious why Custom Flooring isone of Reader's Top 50 accounts!Thanks for the support!

HPLHIGH I'RESSURE LAMINATE

Training1. Wilsonart 20.4 %

2. Mannington 16.8 %

3. Quick-Step 11.3%

Distributor Support1. Wi/so nart 21.5 %

2. Mannington 15.9 %

3. Quick-Step 12.9 %

Customer Preference""1. Wilsonart 21.3 0;;,

2. Pergo 19.1 %

3. Mannington 13.4%

Page 2: WILSONART TIMEScustom-flooring.com/article.pdf · 2005-12-13 · HIGH I'RESSURE LAMINATE Training 1. Wilsonart 20.4 % 2. Mannington 16.8 % 3. Quick-Step 11.3% Distributor Support

Reader's Wholesale1201 Naylor

Houston, Texas 77002713-224-8300800-766-0001

Interesting Fact:

Not all Aluminum Oxide

surfaces are created thesame, just as there aredifferences between highpressure and lowpressurelaminate floors.

Wi/sonart's Scuff Shielduses aproprietary techniquethat "flattens" the aluminumoxide particles in the finish.Think of this much like afrieze carpet. A higher twistlevelforces the yarn to lie onits side, vastly increasing thecarpet's durability. Well, onlyWi/sonart knows how tomake the aluminum oxide

lie on its side, increasing thecoverage of aluminum oxideon the surface withoutsacrificing the clarity of thefinish. All othermanufacturers increasetheir surface's wearresistance by increasing theamount of aluminum oxidethey use, causing the finishto become milky or hazy.

So what the consumer getswith Wi/sonart is a moredurable, clearer wearsurface that no othermanufacturer can match!

Wilson art Creates World's First Laminate Floor

You may have heardconflicting statements aboutwho really invented laminateflooring. So, to set the recordstraight, here it is... directfrom the US TrademarkOffice. Perma-Kleen wasdeveloped by RalfWilsonPlastics (now WilsonartInternational) in the early1960's. Perma-Kleen wasfirst used commercially ascomputer access flooring in

September 1963. Theapplication for a UStrademark was filed in April1964, and awarded in March1966. Initially described inthe trademark application as"laminated plastic flooring,sold in individual tile orpanel form", it is what weknow today as WilsonartFlooring... of course!

#1 Reason for Switching Customers?

How often do retailersswitch consumers from a

stated brand preference andwhy? As the statisticsshow, retailers steerconsumers to a differentbrand 85% of the time -

with the main reason beingquality. And that'simportant to know sinceWilsonart Flooring ranksfirst with retailers for

quality by a margin of2-to-1 !

TAP'N'LOCKm

U GluelessTechnology

AseasyasUPosition~Tap €JLock

In the chart below showsthe survey figures for whyretailers switch customersto a particular brand.Quality = 34.7%, NotRight Product = 12.7%,Style and Color = 12.6%,Availability = 9.8% andProfitability = 7.8%

_.uScuffShieldTM

Product Knowledge

As always, we believe that thebest way to learn aboutWilsonart Flooring is throughPK meetings. Please call yourlocal representative to set oneup at your convenience.

There just may be apromotion in it for you if youdo!

7.80%

9'80%

~~\ 34.70%

12.60%

12.70%

Ii Quality

l1liNot Right Product

0 Style, Color

0 Availability

II Profitability

About Our Organization...

Reader's Wholesale has been in business for over 65 years! Started in 1939, Reader's begandistributing everything from automobiles to ashtrays. In 1970, Reader's became one of theoriginal Armstrong flooring distributors in the country which began our journey in theflooring business.


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