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Windows 2000
Windows 2000 Project Team
Division of Information Technology
Mary Dickerson, MCSE, Project Leader
University of HoustonUniversity of HoustonWindows 2000Windows 2000
November 13, 2001
Fouty:
Change Title slide to show budget presentation to ITCC
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Fouty:
Change Title slide to show budget presentation to ITCC
Also, is that the way you want your title presented. Spell out?
Windows 2000Presentation OverviewPresentation Overview
• Overview - UH Environment• Project Team Lifecycle• Lessons Learned
Windows 2000UH EnvironmentUH Environment
• UH (Main Campus)
• UH-Downtown
• UH-Clear Lake
• UH-Victoria
• Four off-campus institutes
Overview
The University of Houston System includes:
Windows 2000UH EnvironmentUH Environment
The UH Main Campus includes:
Overview
• 14 Colleges• 8 Administrative Divisions• 32,000 Students• 4,000 Faculty & Staff
Windows 2000IT Environment
• Diversity of colleges & divisions– Separate – Independent– IT development disjointed
• IT infrastructure focus– More on networks– Less attention to desktops
• Explosion of Windows services– Bias towards action, rather than planning
Windows 2000Network Infrastructure:Network Infrastructure:
Flat, bridged network configuration– 17,000 network devices
– Large broadcast domain
DNS– Currently handled by 3 Unix\Linux machines
– DNS resolution for some of other UH campuses
DHCP– Handled by 2 Linux machines
– Available for campus-wide use
– Utilizes two non-overlapping scopes
Current environment
Windows 2000Windows Infrastructure:Windows Infrastructure:
• Disconnected structure– Rapid growth in Windows services– Does not scale campus-wide
• Multiple domains/different administrators– High support costs
• Inability to sub-divide administration – Current NT limitation– Required separate domains
• Multiple trust relationships– Managed by many administrators– Adds considerable complexity
Current Environment
Windows 2000Windows 2000
Windows 2000 Key Architecture Projects
• Network Refresh Project – UH main campus– Implementation of a routed environment
– ATM and gigabit backbone
– Switched 10/100 Mb connections to the desktop
• Windows 2000 Project– Active Directory implementation
– Domain consolidation
– Desktop management
Building a New Infrastructure
Windows 2000 Choosing Active Directory
• Ability for distributed management– Resource administration closer to user
• Simplification of current environment– Domain consolidation– Decreased support costs
• Interoperability w/non-Microsoft services
Windows Infrastructure Solution
Windows 2000 From Chaos...
Windows 2000 To Active Directory
Windows 2000 Project Lifecycle
Phase I - Focus: IT Win 2000 Project Team– Team members identified
– Product education
– Mission statement
Windows 2000IT Project Team MembersIT Project Team Members
SupportCenter
InformationServices
MISPeopleSoft
NPDG OSG
SoftwareServices
StudentLabs
SDR
Windows 2000 Project Lifecycle
Phase II - Team focus: Desktop issues
– Communication with campus• Statements by IT• Web site created
– Documentation for customers– Support provider information
– Training• Goal: Support staff training on limited budget• Custom class: trainers, documentation specialists
& support team leaders (MOC 1554/1574 based)• Instructor-led training to all IT support staff• Web based training available
– Configuration testing• Tested popular UH applications
Windows 2000 Project Lifecycle
Phase III - Team focus: Infrastructure issues
– Identification of design concerns• MS 2-Day Jumpstart Deployment Overview• Deliverable: MCS Windows 2000 Assessment
– Executive Briefing for IT Management• Goal: Management education leading to
statement of support & direction• Presentation• White paper
Windows 2000IT Executive BriefingIT Executive Briefing
• MS Windows 2000 Product Overview• Intro to Windows 2000 Project Team• Analysis of Windows 2000 w/ Respect
to Current and Planned IT Services• Metamorphosis: Scope of Windows
2000 Project & Mgmt Commitment• Conclusion
Presentation Overview
Windows 2000 Project Lifecycle
Phase IV – Team focus split: Desktop & Infrastructure
– Desktop
• Continued application testing
• New training development
• Additional user documentation
– Infrastructure
• Focus on design issues
• Meetings with Lucent Consultants
• Test lab development
Windows 2000 Project Lifecycle
Phase V - Focus: campus community– Increased development of user Web resources
– Windows 2000 Campus Workshop sessions
• General
– Audience: Entire campus community
• Technical
– Audience: Faculty/Staff w/computing responsibilities
– Dialogues with other UH campuses
Windows 2000Agenda: General SessionAgenda: General Session
• Intro to IT Windows 2000 Project Team• MS Overview - Win 2000 Professional• UH Site Licensing & MS Campus
Agreement• Win 2000 General UH Support Info• UH Training Resources• Overview of Windows 2000 Server• UH Windows 2000 Infrastructure Issues• Q & A• Closing
Windows 2000Agenda: Technical SessionAgenda: Technical Session
• MS - Intro to Windows 2000 Professional• Windows 2000 Deployment Information:
– Single & Small Scale Deployments– Large Scale Deployments
• Break• MS - Intro to Windows 2000 Server• UH Infrastructure Issues• Questions & Answers• Closing
Windows 2000 Project Lifecycle
Phase VI - Focus: Detail design (Current)– Test lab expansion
– Infrastructure design & testing
– Work with college/division representatives
• Appointed representatives: Profile
Windows 2000 Project Success
Factors• Project team organization & leadership• UH Windows 2000 Web site• Test lab development• Collaboration of UH colleges & divisions• Microsoft resources
– Planning workshops– Product deployment information
Benefits • Collaboration among all technology providers• Joint development of standards for environment• Decrease in enterprise-wide support costs• Increased partnership opportunities
– Compaq - servers for lab & consulting– Microsoft – consulting & resources
Windows 2000 Lessons Learned
• Collaboration is key– Within the IT organization – Among campus colleges and divisions– With external resources
• Hardware vendors: Compaq• Software vendors: Microsoft
• Strong project leadership essential– Communication
• Web site• Workshops for customers
– Collaborative comprehensive design
• Design process requires official voice– Representative selected by units
• Microsoft resources are essential– Helped understand complex technical issues– Assisted with education of campus community
Windows 2000
Windows 2000 ProjectWindows 2000 Project
Fouty:
Change Title slide to show budget presentation to ITCC
Also, is that the way you want your title presented. Spell out?
Fouty:
Change Title slide to show budget presentation to ITCC
Also, is that the way you want your title presented. Spell out?
Web Site:
http://www.uh.edu/Windows2000
Email Address: