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Windstream Communications Kerrville, LLC. (C)

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GENERAL EXCHANGE TARIFF First Revised Title Sheet No. 1 Cancels Original Title Sheet No. 1 Windstream Communications Kerrville, LLC. (C) 4001 Rodney Parham Road Little Rock, AR 72212 TELEPHONE UTILITY Whenever in this Tariff the name Kerrville Telephone Company, Windstream Communications Kerrville, L.P., Windstream Communications (T) Kerrville L.P., Windstream Kerrville or Windstream appears, or the term “Company”, “Kerrville” or “the Telephone Company” appears, that reference shall be deemed to refer to Windstream Kerrville Communications, LLC. (T) Issued: October 19, 2010 Effective: November 23, 2010 Vice President 4001 Rodney Parham Road Little Rock, AR 72212
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GENERAL EXCHANGE TARIFF First Revised Title Sheet No. 1 Cancels Original Title Sheet No. 1 Windstream Communications Kerrville, LLC. (C) 4001 Rodney Parham Road Little Rock, AR 72212 TELEPHONE UTILITY Whenever in this Tariff the name Kerrville Telephone Company, Windstream Communications Kerrville, L.P., Windstream Communications (T) Kerrville L.P., Windstream Kerrville or Windstream appears, or the term “Company”, “Kerrville” or “the Telephone Company” appears, that reference shall be deemed to refer to Windstream Kerrville Communications, LLC. (T) Issued: October 19, 2010 Effective: November 23, 2010

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF First Revised Sheet No. 2 Cancels Original Sheet No. 2 Windstream Communications Kerrville, LLC. STATEMENT OF APPLICABILITY All Rules, Regulations, Service Charges and Monthly Recurring Charges apply to all exchanges of the Windstream Communications except local exchange primary rates where separate monthly rate charges apply to each exchange ADDITIONAL INFORMATION For additional information concerning services, rates, terms and conditions described in this tariff you may contact: Staff Manager – Tariffs (C) Windstream Communications 4001 Rodney Parham Road Little Rock, AR 72212 Issued: October 19, 2010 Effective: November 23, 2010

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF Original Sheet No. 3 Windstream Communications Kerrville, L.P. DESCRIPTION OF OPERATIONS Windstream Communications provides local, toll, mobile and other special telecommunications services in its service area. Windstream Communications is also a toll center (Class 4) and as such provides operator assistance and toll service to the Hunt, Ingram, Center Point, Comfort, Mountain Home, and Garven Store Exchange of the Hill Country Telephone Co-Operative. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF Original Sheet No. 4 Windstream Communications Kerrville, L.P. AREAS OF SERVICE The Windstream Communications provides telephone service in its area as follows:

From its Kerrville Exchange:

To the City of Kerrville, Texas and parts of Kerr and Gillespie Counties.

From its Harper Exchange:

To the City of Harper, Texas and Parts of Kerr, Kimble and Gillespie Counties.

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF Original Sheet No. 5 Windstream Communications Kerrville, L.P. SYMBOLS FOR CHANGES Notations will be made in the right hand margin indicating each change which may be made, as follows:

(C) To denote a change in regulation.

(D) To denote discontinued rate or regulation or text.

(I) To denote a rate increase.

(M) To denote a moved rate, regulation or text from one page to another with no change in rate, regulation, or text.

(N) To denote a new rate or regulation.

(R) To denote a rate reduction.

(S) To denote reissued material – Material that is currently in the tariff and is being reissued with this

revision without change in rate, regulation or text.

(T) To denote a change in text, but no change in rate or regulations. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 1 Original Sheet No. 1 Windstream Communications Kerrville, L.P. TABLE OF CONTENTS SECTION SECTION TITLE NUMBER Table of Contents/Index 1 Definitions of Terms 2 General Rules and Regulations 3 Advance Payments/Deposits 4 Suspension of Service 5 Directory Listings 6 Employee’s Concession Rates 7 Service Charges 8 Lifeline Program/Link-Up America 8 Exchange Service 9 Connection with Customer-Provided Equipment and Facilities 10 Foreign Exchange Service 11 Private Line Services and Channels 12 Rural Party Service 13 Prepaid Local Telephone Service (PLTS) 14 Message Toll/Access/WATS 15 Touch Calling 16 Miscellaneous Services & Equipment 17 Mobile Telephone Service 18 Private Paging Service (One-Way Communications) 19 Charges Applicable under Special Conditions 20 Special Assemblies of Equipment 21 Custom Calling Services 22 Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 1 Original Sheet No. 2 Windstream Communications Kerrville, L.P. TABLE OF CONTENTS SECTION SECTION TITLE NUMBER Pay Telephone Service 23 Reserved for Future Use 24 Digital Network Services (ISDN) 25 Promotions 26 Obsolete Services 27 Directory Assistance 28 N11 Service 29 Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 2 Original Sheet No. 1 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. DEFINITION OF TERMS As used in the Company tariff, unless the context requires otherwise, the following words and phrases shall have the indicated meaning. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 2 Original Sheet No. 2 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. DEFINITION OF TERMS ACCESS LINE The term “Access Line” denotes the line between the serving Central Office and the customer” premises. ACCESS POINTS The term “Access Point(s)” denotes the “Connecting Apparatus” locations or points to which station or terminal equipment may be connected forming a “Connection” to the “Access Line”. ACESSORIES The term “Accessories” denotes devices which are mechanically attached to, or used with, the facilities furnished by the Telephone Company and which are independent of, and not electrically connected to, the Conductors in the Communications System. ADDITIONAL STATION All stations over one (main station) connected to and forming a “Connection” to each “Access Line”. ANCILLARY EQUIPMENT Denotes equipment that is used in connection with primary station equipment and includes but is not limited to answering devices, automatic dialers, conferencing devices, call diverters, call restrictors, traffic monitoring equipment or similar equipment connected with other customer-provided equipment or Telephone Company provided equipment. APPLICANT A person making application for new or additional main line telephone service. A person requesting regrade of service is not considered an applicant. AUTHORIZED PROTECTIVE CONNECTING MODULE Separate, identifiable and discrete electrical circuitry designed to protect the telephone network from harm, which is registered in accordance with Part 68 of the FCC Rules and Regulations. (1) AUTHORIZED USER A person, firm or corporation (other than the customer) on whose premise a telephone, Private Branch Exchange, or Private Line Service or Channel is located and who may communicate over such channels in accordance with the terms of this tariff. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 2 Original Sheet No. 3 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. DEFINITIONS OF TERMS BASE RATE A scheduled rate for any class of exchange service available, within the base rate area. BASE RATE AREA That portion or portions of an exchange area, usually in continuously built-up section surrounding and including the central office or offices, within which any of the regularly offered classes of main station service, except rural or service station service, are offered. This area may be described by means of a map specifically identifying the area. BAUD A unit of signaling speed. It is the reciprocal of the time duration in seconds of the shortest signal element (mark or space) within a code signal. The speed in bauds is the number of signal elements per second. BUILDING The term “same building” or “building” is to be interpreted to mean a structure under one roof or two or more structures which are connected by an enclosed passage way in which the wires or cables of the Telephone Company may be placed without exposure to the outside electrical circuits or the weather. In no case can conduit be considered as an enclosed passageway. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 2 First Revised Sheet No. 4 Cancels Original Sheet No. 4 WINDSTREAM COMMUNICATIONS KERRVILLE, LLC. DEFINITION OF TERMS CENTRAL OFFICE Switching unit in one location for terminating and interconnecting customer’s lines and trunks. It has a distinguishing calling code and should not be used interchangeably with “exchange”. CHANGE The term “Change” denotes the substitution of a different style, color, or type of telephone or other terminal equipment, or a rearrangement of equipment or cordage, which does not involve a move of the instrument or other terminal equipment and its associated connecting apparatus CHANNEL A channel is the electrical path provided by the Telephone Company between two or more terminating points for the transmission of information of intelligence. It should not be confused with term “Pair” and is not necessarily metallic conductors. CLASS OF SERVICE A designation given exchange service dependent upon the nature of its use such as business or residence. COMMUNICATIONS SYSTEMS Denotes channels or other facilities which are capable, when not connected to long distance message telecommunications service, of 2-way communications between customer-provided terminal equipment or Telephone Company stations. COMPANY Windstream Communications Kerrville, LLC. (C) CONNECTING APPARATUS The term “Connecting Apparatus” denotes the terminal block or jack to which the single-line station or terminal equipment may be connected. CONNECTING ARRANGEMENT The term “Connecting Arrangement” denotes the protective equipment provided by the Company to accomplish the direct electrical connection of customer-provided facilities with the facilities of the Company, when such customer-provided equipment does not conform to Part 68 of the FCC Rules and Regulations for direct connection of customer-provided registered terminal equipment. (1) Issued: October 19, 2010 Effective: November 23, 2010

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 2 Original Sheet No. 5 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. DEFINITION OF TERMS CONNECTION The term “Connection” denotes the establishment of telephone service. A move of existing service to different premises requires a “Connection” CONTINUOUS PROPERETY A continuous plot of ground occupied by the customer which is not separated by a public thoroughfare. CONTRACT The term “Contract” refers to the service agreement between a customer and the Telephone Company under which facilities, services and/or equipment for communications between specified locations, for designated periods, and for the use the customer and the authorized users specifically named in the contract are furnished in accordance with the provisions of the Telephone Company regulations and schedule. COST Wherever the words “Cost” or “Actual Cost” are used in this tariff, they are intended to cover the cost of equipment and materials provided or used plus the cost of installation including engineering, labor, supervision, transportation, rights-of-way and other items which are chargeable to the capital accounts. This also denotes the actual expense incurred by the Telephone Company relating to the call-out of Telephone Company Personnel. CUSTOMER A person who has contracted for and is receiving telephone service. (See “Person”). CUSTOMER PROVIDED TERMINAL EQUIPMENT Terminal equipment that is owned or leased and maintained by the customer which functions with or is connected to the telephone network. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 2 Original Sheet No. 6 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. DEFINITION OF TERMS DATE OF PRESENTATION The date upon which a bill or notice is mailed or otherwise delivered to the customer. DENIAL OF SERVICE See “Suspension of Service” DIRECT ELECTRICAL CONNECTION The term “Direct Electrical Connection” denotes a physical connection of the electrical conductors in the communications path. DIRECT INWARD DIALING SERVICE (DID) A service which enables a call originated from a telephone which is foreign to the customer’s PBX to terminate at any designated extension of the PBX. The customer may lease 50-number blocks to serve the PBX extensions. Whenever any other customer dials any active number within the 50-number block, the Telephone Company’s switch will connect the call to one of the DID trunks and signal the extension number to the PBX. The PBX must be configured to receive this signaling and to connect the caller to the correct extension. The 50-number block may be assembled from non-consecutive directory numbers. DIRECTORY LISTING A publication in the Company’s alphabetical directory of information relative to a customer’s name and telephone number. DROP WIRE See “Service Drop”. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 2 Original Sheet No. 7 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. DEFINITION OF TERMS EXCHANGE A telephone system consisting of one or more central office areas which provides for service within a specified area known as the “Exchange Area”. EXCHANGE AREA The area within which the Telephone Company will furnish complete telephone service at the exchange rates applicable within that area. EXTENDED AREA SERVICE A service arrangement whereby customers may place calls to other specified exchanges without incurring message toll charges. EXTENSION LINE MILEAGE See the “Extension Telephone Service” section of this tariff. EXTENSION STATION See additional station EXTRA LISTING Any listing of a name or other authorized information in connection with a customer’s telephone number in addition to that to which he is entitled in connection with his regular station. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 2 Original Sheet No. 8 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. DEFINITION OF TERMS FLAT RATE SERVICE Unlimited exchange service furnished for a fixed periodic charge. FOREIGN CENTRAL OFFICE SERVICE Exchange service furnished to a customer in a multi-office exchange from a central office other than the central office serving the area in which the customer is located. FOREIGN EXCHANGE SERVICE Exchange service furnished by means of a circuit connecting a customer’s station with a central office outside of the exchange area in which the station is located. FOUR-WIRE CIRCUIT Communications path using one channel for each direction of transmission. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 2 Original Sheet No. 9 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. DEFINITIONO OF TERMS GRADE OF SERVICE The number of parties served on a single telephone line, such as one-party, two-party, four-party, etc. HEADSET The term “Headset” denotes a hands-free, multi-wire device containing acoustic-to-electric (transmitter) and electric-to-acoustic (receiver) transducers, normally worn on the head of the user for close talking, which provides for the transmission of human speech. HERTZ An electrical term meaning one cycle per second HOUSEHOLD Immediate family or group of individuals living together and having its own cooking facilities and living quarters. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 2 Original Sheet No. 10 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. DEFINITIONS OF TERMS INDIVIDUAL LINE (See Grade of Service) INSIDE MOVE The term “Inside Move” denotes the transfer of telephone terminal equipment, connecting apparatus, and wiring from one location to another location within the same building or that portion of the building occupied by the same customer where there is no interruption of the service other than is incidental to the work involved. INTEREXCHANGE Telecommunications between two exchanges. INTERFACE The term “interface” denotes that point on the premises of the customer at which provision is made for connection of other than Telephone Company provided facilities to facilities provided by the Telephone Company. INTRAEXCHANGE Telecommunications confined wholly within a single exchange. JACK A socket provided by the Telephone Company designed to permit the establishment of a connection between terminal equipment with cords ending in plugs and the local exchange facilities Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 2 Original Sheet No. 11 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. DEFINITIONS OF TERMS KEY LINE Any line terminating in equipment which offers the customer multiple line access, or any rotary line not serving a PABX KEY TELEPHONE A telephone instrument capable of accessing more than one line. KEY TELEPHONE SYSTEM A service arrangement consisting of pushbutton telephone set equipped with either rotary or touch call pads and may be self-contained or common equipment systems. LISTING See the “Directory Listing” section of this tariff. LOCAL SERVICE Exchange service available in a particular exchange area for communication throughout that exchange area. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 2 Original Sheet No. 12 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. DEFINITION OF TERMS MAIN STATION A working central office telephone number assigned to a customer. MAINTENANCE SERVICE CHARGE The charge applicable for each visit to a customer's premises in connection with a service difficulty when it is determined that the difficulty was due to a condition in a customer-provided terminal equipment or communications system which is arranged for connection to company facilities. MEMBER OF A FIRM OR CORPORATION Individuals, firms, companies, or associations engaged in the same business or profession on one premise, receiving service from the same facilities, are considered as members of firm or business if the individuals or members of the firm, company, or association file a joint income tax return and also if any individual members of a firm, company or association substantially participates in the earnings of his fellow members of such firm, company, or association. MESSAGE A telephone conversation of any length between two telephone stations. MILEAGE The measurement upon which charges are computed for foreign exchange extension, tie, loop, and private lines and for lines serving exchange stations located outside the base rate area or outside the central office area of the serving central office. MINIMUM CONTRACT PERIOD The minimum length of time for which a customer is obligated to pay for service, facilities and equipment, whether or not retained by the customer for such minimum length of time. Unless otherwise specified, the minimum contract period is one (1) month. MOVE A change in the location on the same premise of the customer's equipment, which does not involve changes in the class or grade of service. MULTILINE SYSTEMS A switched (PBX_PABX) or non-switched (Key telephone system) telephone service arrangement. This term is not to be used interchangeably with or confused with PABX trunks or key system lines. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 2 Original Sheet No. 13 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. DEFINITION OF TERMS NETWORK CONTROL SIGNALING The term "Network Control Signaling" denotes the transmission of signals used in the telecommunications system which perform functions such as supervision (control, status and charging signals), address signaling (e.g.,dialing), calling and called number identification, audible tone signals (call progress signals indicating reorder or busy conditions, altering, coin denominations, coin collect and coin return tones) to control the operation of switching machines in the telecommunications system. NETWORK CONTROL SIGNALING UNIT The term "Network Control Signaling Unit" denotes the terminal equipment furnished, installed and maintained by the Company for the provision of network control signaling unless the terminal equipment connected to the local exchange facilities conform to Part 68 of the FCC Rules and Regulations for registered terminal equipment. (1) NONRECURRING CHARGE The one time charged intended to cover, in part, the expense incurred by the Telephone Company for work performed for the customer at the customer's request. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 2 Original Sheet No. 14 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. DEFINITION OF TERMS PARTY LINE SERVICE (See Grade of Service) PERMANENT DISCONNECT A discontinuance of service in which the facilities used in the service are immediately made available for use for another service. PERSON A Natural Person and any partnership, corporation, agency of government, association, trust or other legal entity. Plug A contract member on the end of an electrical cord which terminates the cord conductors. It can be inserted into a fixed jack, connector, or receptacle to make temporary connections with the conductors they terminate. PORTABLE EQUIPMENT Instruments equipped with a cord terminating in a plug. PREASSIGNED TELEPHONE NUMBER A telephone number pre-assigned in the "Telephone Number Space" of the service order with a specific (not more than 30 days from the date number is pre-assigned) in-service date. PREINSTALLED WIRING The term "Preinstalled Wiring" denotes telephone wiring which is placed in a building during the construction of that building and prior to the installation of exchange service. The Company will determine when such wiring will be placed. Generally, it will be installed at that point in construction when the framing members are in place & prior to the application of surfacing materials to ceilings and interior sides of walls. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 2 Original Sheet No. 15 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. DEFINITIONS OF TERMS PREMISES All the portions of the same building in which a customer has the right of occupancy of the exclusion of others or shares the right of occupancy with others, provided that:

The portions are not separated from each other by intervening offices, rooms or suites not occupied by the customer. The portions of floors are contiguous (that the portion on the upper floor is directly above the portion occupied by the customer on the lower floor).

Foyers, hallways and other space provided for common use of all occupants of a building are considered the premises of the operator of the building.

PRIVATE BRANCH EXCHANGE A Communication system furnished to a customer and consisting of various stations, equipment and facilities to connect these stations to central office lines or to other stations in the system either manually or automatically. PRIVATE LINE A circuit provided to furnish communication only between the two or more telephones directly connected to it, and not living connection with either central office or PBX switching apparatus. PRIVATE RADIO The transmission of voice messages from a privately owned and operated radio transmitter to selected individuals or business firms. PUBLIC RADIO The transmission of voice messages, tones or signals to general public. PUBLIC THOROUGHFARE A road, street, highway, way, lane or alley under the control of and kept by the public. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 2 Original Sheet No. 16 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. DEFINITION OF TERMS REGISTERED TERMINAL EQUIPMENT (1) Terminal equipment which is registered in accordance with Part 68 of the FCC Rules and Regulations. RESERVED TELEPHONE NUMBER A telephone number reserved for use by the customer at some undetermined future date (more than 30 days from date number is reserved.) Usually so noted in the "Remarks Space" of the service order. ROTARY LINE SERVICE An arrangement of two or more main lines terminating at the customer's premise, one of which appears in the directory, and equipped in the serving central office to connect an incoming call to a line in the group which is idle when the directory number is dialed. Rotary line service will only be provided to lines under one contract and the responsibility of one person. RURAL LINE SERVICE A type of service furnished the customers outside the Base Rate Area, the facilities being owned and maintained by the Telephone Company, except that in some cases the customer may be required to bear a part of the excessive construction cost of providing the service. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 2 Original Sheet No. 17 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. DEFINITION OF TERMS SERVICE CHARGE (See Nonrecurring Charges) SERVICE DROP Facilities used to connect the circuits of an open-wire lead, aerial cable or underground-cable terminal to the point of entrance to the building where connection is made with the inside wires of a customer's telephone. SERVICE POINT The term "Service Point", when used in connecting with Customer-Provided Communication Channels, denotes the point on the customer's premise where channels provided by or furnished to the customer are terminated in switching equipment used, at least in part, for communications with stations or customer-provided terminal equipment. SINGLE ENDED TERMINAL DEVICE The term "Single Ended Terminal Device" denotes a terminal device which terminates only one line at a given time (e.g., headset). SPECULATIVE PROJECTS Projects that experience shows are of a type subject to frequent sale or in which the proprietor has only minor financial interest, and which present more than the usual liability of loss. STATION INSTRUMENT A telephone set including the cord, but not including the Telephone Company provided terminal blocks or Telephone Company-provided jacks on the customer's premise through which connection is made to the inside wiring. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 2 Original Sheet No. 18 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. DEFINITION OF TERMS STATION LINE A private branch exchange line that terminates on a telephone jack in the case of hotels, motels or hospitals or on customer-owned equipment as provided in this tariff. (See Section 29) SUBDIVISION Improved or unimproved land under a definite plan if development wherein it can be shown that there are reasonable prospects within the next three years for five or more non-temporary main telephones and/or PBX trunk lines terminations at a density of at least one per acre. SUBURBAN AREA That portion of the exchange area located outside the base rate area. SUBURBAN SERVICE Rural service furnished within a suburban area or a special rate area without application of mileage charges. SUPERSEDURE A supersedure of a service means the transfer of total service, including the telephone number, from one party to another. SUSPENSION OF SERVICE A temporary discontinuance of service without terminating the contract or removing the telephone equipment from the customer's premises. Suspension of service may be divided into two general classifications as follows:

At Customer’s Request: Temporary suspension of service at customer's request. (Vacation Rate Service)

Initiated by Telephone Company: Temporary suspension for nonpayment of service charges either local and/or toll; or for violation of rules and regulations.

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 2 Original Sheet No. 19 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. DEFINITION OF TERMS TELEPHONE SERVICE A service including both exchange and toll service. TEMPORARY DISCONNECT A service is temporarily disconnected when service is denied or suspended by the Telephone Company, but the telephone facilities are held available for the customer of the service. TEMPORARY SERVICE Service definitely known to be required for a short period (in general less than twelve consecutive months), such as that furnished to contractors for use during construction of a building, service to a convention, circus, resort, guests at resorts, election service or other services of a similar nature where it is definitely known that service will be of a temporary nature. TERMINATION CHARGE A charge made to a customer upon termination of contract for service before the expiration of the contract period. TEXAS UNIVERSAL SERVICE FUND (TUSF) SURCHARGE The purpose of the Texas Universal Service Fund (TUSF) is to implement a competitively neutral mechanism that enables all residents of Texas to obtain basic telecommunications services. TIE LINE A circuit connecting two PBX systems for the purpose of intercommunicating between the stations connected with such PBX switching apparatus. TIE LINE MILEAGE The measurement on which the rate for tie lines connecting customer's switchboard is based. TOLL CENTER A telephone switching center at which the operation (manual or dial) function (message timing, switching and recording) takes place in connection with the provision of toll message service. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 2 Original Sheet No. 20 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. DEFINITION OF TERMS TOUCH CALLING SERVICE A service arrangement permitting use of telephone instruments equipped with keys/buttons, each of which generates a distinctive tone, for the origination of calls. Touch Calling Service is offered for use with customer lines served from a central office equipped to furnish the service. TRACT OR SUBDIVISION Improved or unimproved land under a definite plan of development wherein it can be shown that there are reasonable prospects within the next three years for five or more main telephones at a density of at least one per acre. TRENCHING COSTS Cost of excavating, back-filling and compacting, and where necessary, cost of breaking and replacing pavement and of restoring landscaping. TRUNK A central office line providing service for a PBX or PABX. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 2 First Revised Sheet No. 21 Cancels Original Sheet No. 21 WINDSTREAM COMMUNICATIONS KERRVILLE, LLC. DEFINITION OF TERMS UNDERGROUND SUPPORTING STRUCTURE Conduit, manholes, hand-holes, and pull boxes, where and as required, plus trenching costs as defined above. URBAN AREA That portion of the exchange located inside the base rate area. UTILITY Windstream Communications Kerrville, LLC. (C) VACATION RATE SERVICE (See Suspension of Service) Issued: October 19, 2010 Effective: November 23, 2010

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 2 Original Sheet No. 22 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. DEFINITION OF TERMS FOOTNOTES (1) Filed in accordance with FCC Docket No. 19528; First Report and Order Adopted: October 31, 1975, and Released:

November 7, 1975; Memorandum Opinion and Order Adopted: February 12, 1976, and Released: February 13, 1976, Second Report and Order Adopted: March 18, 1976, and Released March 18, 1976, and shall remain in effect until modified or shall terminate on the effective date of any applicable reversal or stay of any orders in FCC Docket No. 19528, or reversal or stay of orders in related FCC Dockets.

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 3 First Revised Sheet No. 1 Cancels Original Sheet No. 1 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. GENERAL RULES AND REGULATIONS APPLICATION OF TARIFF This tariff contains regulations and charges applicable to the provision of intrastate service and facilities within its operating territory in the State of Texas by the Windstream Communications Kerrville, L.P. hereinafter referred to as the Telephone Company. The regulations specified herein are in addition to the regulations contained in other sections of this tariff. ADVANCE PAYMENTS When making application for service, the applicant may be required to pay at the time application is accepted, the service charge and/or construction charge, if applicable, and the first month's charges for exchange service. APPLICATIONS FOR SERVICE Application for service, or requests from customers for additional service, equipment or changes in the grade or class of service become contracts when received by the Company and are subject to the minimum contract term. The Telephone Company reserves the right to require application for service made in writing on forms supplied by the Company. Any change in rates, rules or regulations lawfully made effective by the Telephone Company shall, to that extent, act as a modification of all contracts without further notice. ORDERING UNDER THE AMERICAN RECOVER AND REINVESTMENT ACT (ARRA) (N) Under certain circumstances, funds provided under the American Recovery and Reinvestment Act of 2009 ("ARRA") may be subject to certain restrictions, requirements and reporting obligations. The Company may be subject to some of these restrictions, requirements and reporting obligations when services and service components are purchased with ARRA funds. In order to comply with the restrictions, requirements and reporting obligations associated with the use of ARRA funds (if any), the Company must be apprised of them before provisioning the services or service components. Accordingly, the services and service components provided under this tariff shall not be used to support the performance of any portion of a project or program which has been funded in whole or in part with grants, loans or payments made pursuant to the ARRA, without the prior written agreement of the Company and Customer regarding any specifically applicable terms, conditions and requirements. Customer shall provide the Company with prior written notice before placing any order that may be funded in whole or in part with ARRA funds. If Customer fails to provide such prior written notice of ARRA funding; or if the parties cannot agree on the terms and conditions (if any) applicable to an ARRA funded order; or if any terms, conditions or requirements (other than those to which the Company specifically agrees in such separate writing) are found to be applicable, then the Company may, in its sole discretion, reject such order or immediately terminate the provision of any affected service or service component without further liability or obligation. (N) Issued: September 17, 2009 Effective: October 23, 2009

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 3 Original Sheet No. 2 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. GENERAL RULES AND REGULATIONS APPLICATION OF BUSINESS OR RESIDENCE RATES Business rates apply at the following locations: In offices, stores, shops, factories, and all other places of a strictly business nature. In boarding houses, offices or hotels, halls, and offices of apartment buildings; quarters occupied by clubs; public, private or parochial schools or colleges; hospitals; libraries; and other similar institutions where the principal usage indicated is for administrative purposes. In churches except when the telephone is located in the pastor's study and not accessible for public use. At residence locations when the customer has no regular business telephone, and the use of the service either by himself, members of his household, or his guests, or parties calling him can be considered as more of a business than of a residential nature. This fact might be indicated by advertising, either by business cards, newspapers, handbills, billboards, circulars, motion picture screens, radio, television, or other advertising matter, such as on vehicles, etc.; also, when such business use is not such as commonly arises and passes over residence telephones during the intervals when, in compliance with the law or established custom, business places are ordinarily closed. Where the place of business and the residence of a customer are on the same premises and no telephone is installed in the place of business, the business rate shall be charged for the telephone installed in the residence. At residence locations, when an extension station or extension bell is located in a shop, office, or other place of business. In any location where such location and expected usage of the service indicates a business or business use. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 3 Original Sheet No. 3 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. GENERAL RULES AND REGULATIONS APPLICATION OF BUSINESS OR RESIDENCE RATES (Continued) Residence rates apply at the following locations: In private residences where business listings are not provided. In private apartments of hotels, rooming houses, or boarding houses where service is confined to the use of the family unit and which are not advertised as business telephones. In the place of residence of a clergyman, or the clergyman's study where the telephone is not accessible for public use. In quarters occupied by lodges, clubs and civic organizations where there is only an occasional use for the service, where the principal use is not for administrative purposes and the telephone is not available for use by the general public. In Fire Department dormitories or sleeping quarters where the telephone number is not published and the telephone is not available for use by the general public. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 3 Original Sheet No. 4 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. GENERAL RULES AND REGULATIONS ALTERATIONS The customer agrees to notify the Telephone Company promptly whenever alterations or new construction on premises owned or leased by him will necessitate changes in the Telephone Company's wiring and equipment; and the customer agrees to pay the Telephone Company's current charges, if any, for such changes. ASSIGNMENT OR TRANSFER OF SERVICE Assignment, supersedure or transfer of any right or privilege conferred by the Telephone Company shall not be made by the customer until after consent in writing has been obtained from the Telephone Company. No charge applies to change name within the same family or for a member of a student group residing in the same quarters provided suitable credit arrangements are concluded. No charge applies to change name of a business for the same owner. AVAILABILITY OF FACILITIES The Telephone Company's obligation to furnish telephone service is dependent upon its ability to secure and retain without unreasonable expense, suitable facilities and the rights for the construction and maintenance of such facilities. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 3 First Revised Sheet No. 5 Cancels Original Sheet No. 5 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. GENERAL RULES AND REGULATIONS BILL PAYMENT AND ADJUSTMENTS Bill Due Date - The bill provided to the customer shall include the payment due date, which shall not be less than 16 days after issuance. The issuance date is the postmark date on the envelope or the issuance date on the bill if there is no postmark on the envelope. Payment for utility service is delinquent if not received at the utility or at the utility's authorized payment agency by close of business on the due date. If the sixteenth day falls on a holiday or weekend, then the due date shall be the next workday after the sixteenth day. Late Fee Charge On Delinquent Bills For Retail Service - A penalty not to exceed 5.0% may be charged on each (D) delinquent Residential and commercial or industrial bill. A telecommunications utility providing any service to (D) the state, including service to an agency in any branch of government, shall not assess a fee, penalty, interest, or other charge to the state for delinquent payment of a bill. Billing Adjustments Due To Service Interruptions - In the event a customer's service is interrupted other than by the negligence or willful act of the customer, and it remains interrupted for 24 hours or longer after being reported and after access to the premises is made available, appropriate adjustment or refunds shall be made to the customer.

The amount of adjustment or refund shall be determined on the basis of the known period of interruption, generally beginning from the time the service interruption is first reported.

The refund to the customer shall be the proportionate part of the month's flat rate charges for the period of days and that portion of the service facilities rendered useless or inoperative. The refund may be accomplished by a credit on a subsequent bill.

Overbilling - If charges are found to be higher than authorized by the utility's tariffs, the customer's bill shall be corrected.

The correction shall be made for the entire period of the overbilling. If the utility corrects the overbilling within three billing cycles of the error, it need not pay interest on the overcharge. If the utility does not correct the overcharge within three billing cycles of the bill in error, it shall pay interest on the amount of the overcharge at the rate set by the commission each year.

Issued: July 8, 2009 Effective: July 18, 2009

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 3 Original Sheet No. 6 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. GENERAL RULES AND REGULATIONS BILL PAYMENT AND ADJUSTMENTS (Cont’d) Overbilling (Cont’d)

The interest rate shall be based on an average of prime commercial paper rates for the previous 12 months. Interest on overcharges that are not adjusted by the utility within three billing cycles of the bill in error shall accrue from the date of payment or the date of the bill in error. All interest shall be compounded monthly based on the annual rate.

Underbilling - If charges are found to be lower than authorized by the utility's tariffs, or if the utility failed to bill the customer for service, the customer's bill may be corrected.

The utility may backbill the customer for the amount that was underbilled. The backbilling shall not collect charges that extend more than six months from the date the error was discovered unless underbilling is a result of theft of service by the customer.

The utility may disconnect service if the customer fails to pay charges arising from an underbilling If the underbilling is $50 or more, the utility shall offer the customer a deferred payment plan option for the same length of time as that of the underbilling. A deferred payment plan need not be offered to a customer whose underpayment is due to theft of service.

The utility shall not charge interest on underbilled amounts unless such amounts are found to be the result of theft of service by the customer. Interest on underbilled amounts shall be compounded monthly based on the annual rate and shall accrue from the day the customer is found to have first tampered with, bypassed, or diverted the service.

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 3 Original Sheet No. 7 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. GENERAL RULES AND REGULATIONS BILL PAYMENT AND ADJUSTMENTS (Cont’d) Disputed Bills

If there is a dispute between a customer and a utility about any bill for utility service, the utility shall investigate and report the results to the customer. If the dispute is not resolved, the utility shall inform the customer of the complaint procedures of the commission pursuant to Section 3 of this tariff (relating to Complaints). A customer's service shall not be suspended or disconnected for nonpayment of the disputed portion of the bill before the dispute is completely resolved by the utility. If the customer files a complaint with the commission, a customer's service shall not be suspended or disconnected for nonpayment of the disputed portion of the bill until the commission completes its informal complaint resolution process and informs the customer of its conclusions. If payment of some portion of the disputed amount is then required, the customer shall have ten days from the date when the commission issued its findings to pay the outstanding bill before it will be considered delinquent. The customer is obligated to pay any billings not disputed.

Notice Of Alternative Payment Programs Or Payment Assistance. - When a customer contacts a utility and indicates inability to pay a bill or need of assistance with payment, the utility shall inform the customer of all alternative payment and payment assistance programs available from the utility, such as deferred payment plans, disconnection moratoriums for the ill, as applicable, and of the eligibility requirements and procedure for applying for each. Payment Arrangements - A "payment arrangement" is any agreement between the utility and a customer which allows the customer to pay the outstanding bill after its due date but before the due date of the next bill. If the utility issued a suspension or disconnection notice before the payment arrangement was made, that suspension or disconnection should be suspended until after the due date for the payment arrangement. If a customer does not fulfill the obligations of the payment arrangement, the utility may suspend or disconnect service after the later of the due date for the payment arrangement or the suspension or disconnection date indicated in the notice, pursuant to Section 3 of this tariff (relating to Suspension or Disconnection of Service), without issuing an additional notice. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 3 Original Sheet No. 8 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. GENERAL RULES AND REGULATIONS BILL PAYMENT AND ADJUSTMENTS (Cont’d) Deferred Payment Plan - A deferred payment plan is any written agreement between the utility and a customer that allows a customer to pay an outstanding bill in installments that extend beyond the due date of the next bill. A deferred payment plan may be established in person or by telephone and all deferred payment plans shall be put in writing.

The utility shall offer a deferred payment plan to any residential customer, including a guarantor of any residential customer, who has expressed an inability to pay all of the bill, if that customer has not been issued more than two suspension or disconnection notices during the preceding 12 months; and

Every deferred payment plan shall provide that the delinquent amount may be paid in equal installments over at least three billing cycles. When a residential customer has received service from its current utility for less than three months, the utility is not required to offer a deferred payment plan if the residential customer lacks:

sufficient credit; or a satisfactory history of payment for service from a previous utility.

Every deferred payment plan offered by a utility:

shall state, immediately preceding the space provided for the customer's signature and in boldface type no smaller than 14 point size, the following: "If you are not satisfied with this contract, or if agreement was made by telephone and you feel this contract does not reflect your understanding of that agreement, contact the utility immediately and do not sign this contract. If you do not contact the utility, or if you sign this agreement, you may give up your right to dispute the amount due under the agreement except for the utility's failure or refusal to comply with the terms of this agreement." In addition, if the customer and the utility representative or agent meet in person, the utility representative shall read the preceding statement to the customer. The utility shall provide information to the customer in English and Spanish as necessary to make the preceding statement understandable to the customer;

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 3 Original Sheet No. 9 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. GENERAL RULES AND REGULATIONS BILL PAYMENT AND ADJUSTMENTS (Cont’d) Deferred Payment Plan (Cont’d)

may include a 5.0% penalty for late payment but shall not include a finance charge; shall state the length of time covered by the plan; shall state the total amount to be paid; shall state the specific amount of each installment; shall allow the utility to disconnect service if a customer does not fulfill the terms of the deferred payment plan; shall not refuse a customer participation in such a program on the basis of race, nationality, religion, color, sex, or marital status; shall be signed by the customer and a copy of the signed plan must be provided to the customer. If the agreement is made over the telephone, then the utility shall send a copy of the plan to the customer for signature; and shall allow either the customer or the utility to renegotiate the deferred payment plan, if the customer's economic or financial circumstances change substantially during the time of the plan.

A utility may disconnect a customer who does not meet the terms of a deferred payment plan. However, the utility may not disconnect service until a disconnection notice has been issued to the customer indicating that the customer has not met the terms of the plan. The notice and disconnection shall conform with the disconnection rules in Section 3 of this tariff. The utility may renegotiate the deferred payment plan agreement before disconnection. If the customer did not sign the deferred payment plan and is not otherwise fulfilling the terms of the plan and the customer was previously provided a disconnection notice for the outstanding amount, no additional notice is required.

Residential Partial Payments - Residential service payment shall first be allocated to basic local telephone service. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 3 Original Sheet No. 10 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. GENERAL RULES AND REGULATIONS BILLING – ISSUANCE AND FORMAT OF BILLS Application - The provisions of this section apply to residential-customer bills issued by all certificated telecommunications utilities (CTUs). Frequency of Bills and Billing Detail - Bills of CTUs shall be issued monthly for any amount unless the bill covers service that is for less than one month, or unless through mutual agreement between the company and the customer a less frequent or more frequent billing interval is established. Through mutual agreement with the CTU, a customer may request and receive a bill with more detailed or less detailed information than otherwise would be required by the provisions of this section if the CTU also will provide the customer with detailed information on request. Billing Information

All residential customers shall receive their bills via the United States mail, unless the customer agrees with the CTU to receive a bill through different means, such as electronically via the Internet.

Customer billing sent through the United States mail shall be sent in an envelope or by any other method that ensures the confidentiality of the customer's telephone number and/or account number. A CTU shall maintain by billing cycle the billing records for each of its accounts for at least two years after the date the bill is mailed. The billing records shall contain sufficient data to reconstruct a customer's billing for a given month. A copy of a customer's billing records may be obtained by the customer on request.

Bill Content Requirements - The following requirements apply to bills sent via the U.S. mail. Bills rendered via the Internet shall provide the information specified in this subsection in a readily discernible manner.

The first page of each residential customer's bill containing charges for local exchange telephone service shall include the following information, clearly and conspicuously displayed:

the grand total amount due for all services being billed;

the payment due date; and

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 3 Original Sheet No. 11 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. GENERAL RULES AND REGULATIONS BILLING – ISSUANCE AND FORMAT OF BILLS (Cont’d) Bill Content Requirements (Cont’d)

a notification of any change in service provider, including the identity of the new service provider and notification to the customer that a new provider has begun providing service. The notification should describe the nature of the relationship with the customer, including the description of whether the new service provider is the presubscribed local exchange or interexchange carrier. For purposes of this subparagraph, "new service provider" means a service provider that did not bill the customer for services during the service provider's last billing cycle. This definition shall include only providers that have continuing relationships with the customer that will result in periodic charges on the customer's bill, unless the service is subsequently canceled.

If possible, the first page of the bill shall list each applicable telephone number or account number for which charges are being summarized on the bill. If such inclusion is not possible, the first page shall show the main telephone number or account number, and subsequent pages shall clearly identify the additional numbers.

Each residential customer's bill shall include the following information, clearly and conspicuously displayed, on the first page or in a subsequent section dealing with local exchange telephone service:

the total amount being charged for basic local telecommunications service, including any charges for mandatory extended/expanded calling scope services and, consistent with this subsection, any applicable fees or surcharges authorized by a governmental or regulatory entity;

the service description and total amount being charged for any optional local services provided by the billing CTU, including charges for any optional extended/expanded calling scope services and, consistent with this subsection, any applicable fees or surcharges authorized by a governmental or regulatory entity; and

the total amount being charged for taxes related to the subparagraphs of this paragraph.

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 3 Original Sheet No. 12 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. GENERAL RULES AND REGULATIONS BILLING – ISSUANCE AND FORMAT OF BILLS (Cont’d) Bill Content Requirements (Cont’d)

Each residential customer's bill also shall include the following information, clearly and conspicuously displayed:

the service descriptions and charges, including any applicable fees or surcharges authorized by a governmental or regulatory entity, for non-local services provided by the billing CTU. In addition, the charges for such non-local services may be displayed as a subtotal in a manner that is consistent with this subsection;

the service description, service provider's name, and charges, including any applicable fees or surcharges authorized by a governmental or regulatory entity, for any services provided by parties other than the billing CTU, with a separate line for each different provider. In addition, the charges for services provided by other parties may be displayed as a subtotal or subtotals in a manner that is consistent with this subsection;

taxes associated with the charges required by subparagraphs preceding of this paragraph, stated separately or as a combined charge if such combination is stated;

the billing period or billing end date; and

an identification of those charges for which non-payment will not result in disconnection of basic local telecommunications service, along with an explicit statement that failure to pay these charges will not result in the loss of basic local service; or an identification of those charges that must be paid to retain basic local telecommunications service, along with an explicit statement that failure to pay these charges will result in the loss of basic local service.

Charges must be accompanied by a brief, clear, non-misleading, plain-language description of the service being rendered. The description must be sufficiently clear in presentation and specific enough in content to enable customers to accurately assess the services for which they are being billed. Additionally, explanations shall be provided for any non-obvious abbreviations, symbols, or acronyms used to identify specific charges.

Charges for bundled-service packages that include basic local telecommunications service are not required to be separated pursuant to this subsection; however, a brief, clear, non-misleading, plain-language description of the services included in a bundled-service package is required to be provided either in the description or as a footnote.

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 3 Original Sheet No. 13 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. GENERAL RULES AND REGULATIONS BILLING – ISSUANCE AND FORMAT OF BILLS (Cont’d) Bill Content Requirements (Cont’d)

Non-recurring local charges, such as service-installation charges and per-use charges, may be included in the totals required by this subsection; alternatively, such charges may be displayed as a separate category(ies) in the section dealing with local exchange telephone service. If the totals required by this subsection include such charges, the CTU shall so state and identify the charges in a more detailed itemization elsewhere in the section dealing with local exchange telephone service.

Each customer's bill shall include specific per-call detail for time-sensitive charges, itemized by service provider and by telephone or account number (if the customer's bill is for more than one such number). Each customer's bill shall include the rate and specific number of billing occurrences for per-use services, itemized by service provider and by telephone or account number. Additionally, time-sensitive charges and per-use charges may be displayed as subtotals in summary sections of the bill.

Flat monthly fees or surcharges, including the 911 service fee, the Federal Communications Commission's subscriber-line charge, and the number-portability charge, related to governmental or regulatory actions shall be included in the amount for basic local telecommunications service described above in this subsection; the portion of the Texas Universal Service Fund (TUSF) assessment and other percentage-of-revenue-based assessments related to local exchange telephone service may be included in the amount for basic local telecommunications service or may be allocated to basic local telecommunications services and optional local services on a proportionate basis. The portion of the TUSF assessment and other percentage-of-revenue-based assessments related to non-local services shall not be included in either subtotal for local service. Each subtotal for local service, and any subtotal for non-local services, must clearly indicate by an asterisk, footnote, or other conspicuous statement any such assessments included in the subtotal. Similarly, if federal law or regulation requires that a charge be separately stated, using standardized labels, that requirement may be satisfied by use of an asterisk or footnote reference, or other conspicuous statement. If the specific amount of each assessment is not shown on the bill, the CTU must clearly indicate on the bill a toll-free method, including a toll-free telephone number, by which the customer may obtain information regarding such amount and its method of calculation.

Bills shall provide a toll-free number that a customer can call to resolve disputes and obtain information from the CTU. If the CTU is billing the customer for any services from another service provider, the bill shall identify the name of the service provider and provide a toll-free number that the customer can call to resolve disputes or obtain information from that service provider.

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 3 Second Revised Sheet No. 14 Cancels First Revised Sheet No. 14

WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. GENERAL RULES AND REGULATIONS CANCELLATION OF APPLICATION FOR SERVICE Where the customer cancels an application for service prior to the start of installation of service, or prior to the start of special construction, no charge applies. Where installation of service has been started prior to the cancellation, a cancellation charge may apply. For PBX and Key systems, the cancellation charge shall be the costs incurred by the Telephone Company up to the time of cancellation. Where special construction has been started prior to the cancellation, a charge equal to the costs incurred in the special construction, less net salvage, applies. Installation or special construction for a customer is considered to have started when the Telephone Company incurs any expense in connection therewith or in preparation therefor which would not otherwise have been incurred. CUSTOMER SATISFACTION GUARANTEE If at any time the customer notifies Windstream he/she is not satisfied with Windstream dial tone services, Custom Calling or CLASS service(s), Advanced services, or Bundled services, the customer may be (C) eligible for a credit amount up to $240.00 over a 12-month period on the monthly recurring charges (C) (MRCs). This refund will be applied as a credit on the customer's bills. Each customer may be eligible for one credit or a set of credits totaling up to $240.00 per service or bundle type. (C) DISASTER ASSISTANCE PLAN In the event that a natural disaster occurs in one of the Company’s exchanges and destroys or partially destroys customers’ premises, the Company may, at its sole discretion, elect to implement a Disaster Assistance Plan. Under the Plan, the Company may, for example, waive up to three months’ recurring service charges for Call Forwarding, Designated Calling Busy Line, Designated Calling No Answer, Preferred Call Forwarding, Distinctive Ringing, and/or other features the Company may deem appropriate. This plan will only be available to residential and business customers whose premises are damaged to the point they are considered unsafe, unsuitable, or uninhabitable. Charges will only be waived with respect to existing local exchange service accounts which are not partially or fully suspended at the time of the offer. Charges will not be waived on service established at a new location. Issued: June 11, 2009 Effective: July 16, 2009

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 3 Original Sheet No. 15 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. GENERAL RULES AND REGULATIONS CUSTOMER SERVICE AND PROTECTION Information to Applicants and Customers Information to residential applicants. Each utility shall provide this information to applicants when they request new service or transfer existing service to a new location:

the utility's lowest-priced alternatives and range of service offerings available at the applicant's location. The information shall begin with the lowest-priced alternative and give full consideration to applicable equipment options and installation charges; and

the customer information packet described in Customer Information Packets following, in this section. This is not required for transfer of existing service.

Information regarding rate schedules and classifications and utility facilities.

Each utility shall notify customers affected by a change in rates or schedule of classification.

Each utility shall maintain copies of its rates and services tariff in each office where applications are received.

Each utility shall post a notice in a conspicuous place in each office where service applications are received, informing the public that copies of the rate schedules and rules relating to the service of the utility, as filed with the commission, are available for inspection.

Each utility shall maintain a current set of maps showing the physical locations of its facilities that include an accurate description of all facilities (central office facilities, buried cable, etc.). These maps shall be kept by the utility in a central location and will be available for commission inspection during normal working hours. Each business office or service center shall have available up-to-date maps, plans, or records of its immediate service area, with any other information necessary to enable the utility to advise applicants and others entitled to the information about the facilities serving that locality.

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 3 Original Sheet No. 16 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. GENERAL RULES AND REGULKATIONS CUSTOMER SERVICE AND PROTECTION (Cont’d) Information to Applicants and Customers (Cont’d) Customer information packets.

The information packet shall be entitled "Your Rights as a Customer."

The information packet shall be mailed to all customers at least every other year at no charge to the customer. If the utility provides the customer with the same information in the telephone directories provided to each customer pursuant to §26.128 (relating to Telephone Directories), the utility shall provide a printed statement on the bill, or a billing insert identifying the location of the information in Customer information packets, following. The statement shall be published every six months.

The information shall be written in plain, non-technical language.

The information shall be provided in English and Spanish; however, a utility is exempt from the Spanish language requirement if 10% or fewer of its customers are exclusively Spanish-speaking. If the utility is exempt from the Spanish language requirement, it shall notify all customers through a statement in both English and Spanish, in the packet, that the information is available in Spanish from the utility, both by mail and at the utility's offices.

The information packet shall include all of the following:

the customer's right to information about rates and services and the customer's right to inspect or obtain at reproduction cost a copy of the applicable tariffs and service rules;

the utility's credit requirements and the circumstances under which a deposit or an additional deposit may be required, how a deposit is calculated, the interest paid on deposits, and the time frame and requirement for return of the deposit to the customer; the time allowed to pay outstanding bills; grounds for suspension and/or disconnection of service; the steps that must be taken before a utility may suspend and/or disconnect service; the steps for resolving billing disputes with the utility and how disputes affect suspension and/or disconnection of service;

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 3 Original Sheet No. 17 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. GENERAL RULES AND REGULKATIONS CUSTOMER SERVICE AND PROTECTION (Cont’d) Information to Applicants and Customers (Cont’d)

The information packet shall include all of the following: (Cont’d)

information on alternative payment plans offered by the utility, including, but not limited to, payment arrangements and deferred payment plans, as well as a statement that a customer has the right to request these alternative payment plans;

the steps necessary to have service restored and/or reconnected after involuntary suspension or disconnection;

the availability of prepaid local telephone service;

the customer's right to file a complaint with the utility, the procedures for a supervisory review, and right to file a complaint with the commission regarding any matter concerning the utility's service. The commission's contact information: Public Utility Commission of Texas, Office of Customer Protection, P.O. Box 13326, Austin, Texas 78711-3326, (512) 936-7120 or in Texas (toll-free) 1-888-782-8477, fax (512) 936-7003, e-mail address: [email protected], Internet address: www.puc.state.tx.us, TTY (512) 936-7136, and Relay Texas (toll-free) 1-800-735-2989, shall accompany this information;

the hours, addresses, and telephone numbers of utility offices where bills may be paid and information may be obtained, or a toll-free number that provides the customer with this information;

a toll-free telephone number or the equivalent (such as WATS or collect calls) where customers may call to report service problems or make billing inquiries;

a statement that utility services are provided without discrimination as to a customer's race, nationality, color, religion, sex, or marital status, and a summary of the company's policy regarding the provision of credit history based upon the credit history of a customer's former spouse;

notice of any special services such as readers or notices in Braille, if available, and the telephone number of the text telephone for the deaf at the commission; and

how customers with physical disabilities, and those who care for them, can identify themselves to the utility so that special action can be taken to appropriately inform these persons of their rights.

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 3 Original Sheet No. 18 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. GENERAL RULES AND REGULATIONS CUSTOMER SERVICE AND PROTECTION (Cont’d) Complaints

Complaints to the utility. A customer may file a complaint in person, by letter, or by telephone with the utility. The utility shall investigate and advise the complainant of the results within 21 days.

Supervisory review by the utility. Any utility customer or applicant has the right to request a supervisory review if they are not satisfied with the utility's response to their complaint.

If the utility is unable to provide a supervisory review immediately following the customer's request, then arrangements for the review shall be made for the earliest possible date.

Service shall not be disconnected before completion of the review. If the customer chooses not to participate in a review then the company may disconnect service, providing proper notice has been issued under the disconnect procedures in §26.28 of this title (relating to Suspension or Disconnection of Service). The results of the supervisory review must be provided in writing to the customer within ten days of the review, if requested. Customers who are dissatisfied with the utility's supervisory review must be informed of their right to file a complaint with the commission.

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 3 Original Sheet No. 19 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. GENERAL RULES AND REGULATIONS CUSTOMER SERVICE AND PROTECTION (Cont’d) Complaints (Cont’d) Complaints to the Commission.

If the complainant is dissatisfied with the results of the utility's complaint investigation or supervisory review, the utility must advise the complainant of the commission's informal complaint resolution process. The utility must also provide the customer the following contact information for the commission: Public Utility Commission of Texas, Office of Customer Protection, PO Box 13326, Austin, Texas 78711-3326, (512) 936-7120 or in Texas (toll-free) 1-888-782-8477, fax (512) 936-7003, e-mail address [email protected], Internet address www.puc.state.tx.us, TTY (512) 936-7136, and Relay Texas (toll-free) 1-800-735-2989.

The utility shall investigate all complaints and advise the commission in writing of the results of the investigation within 21 days after the complaint is forwarded to the utility.

The utility shall keep a record for two years after determination by the commission of all complaints forwarded to it by the commission. This record shall show the name and address of the complainant, the date, nature and adjustment or disposition of the complaint. Protests regarding commission-approved rates or charges which require no further action by the utility need not be recorded.

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 3 Original Sheet No. 20 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. GENERAL RULES AND REGULATIONS DEFACEMENT OF PREMISES The Telephone Company shall exercise due care in connection with all work done on customer's premises. No liability shall be attached to the Telephone Company by reasons of any defacement or damage to the customer's premises resulting from the existence of the Telephone Company's facilities on such premises, or by the installation or removal thereof, unless such defacement or damage is the result of the sole negligence of the Telephone Company. DEPOSITS See Section 4 of this tariff. DIRECTORIES Telephone directory requirements for all providers. Any private for-profit publisher and any telecommunications utility or its affiliate that publishes a residential telephone directory shall comply with the following requirements:

A telephone directory shall contain a listing of each toll-free and local telephone number for each of the following:

state agencies; state public services; and elected state officials who represent all or part of the geographical area for which the directory contains listings.

The directory shall include the information required in the above subparagraph from the most current edition of the State of Texas Telephone Directory prepared and issued by the General Services Commission of the State of Texas and those modifications to the State of Texas Telephone Directory that are available upon request from the General Services Commission of Texas. All publishers shall contact the General Services Commission of Texas in writing to determine which issue of the State of Texas Telephone Directory is most current and to obtain the modifications referred to in the above paragraph. The General Services Commission shall respond within 30 days of receiving the request.

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 3 Original Sheet No. 21 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. GENERAL RULES AND REGULATIONS DIRECTORIES (Cont’d) Telephone directory requirements for all providers (Cont’d)

The listings required by paragraph (1) of this subsection:

may be located at the front of the directory or, if not located at the front of the directory, shall be referenced clearly on the inside page of the cover or on the first page following the cover before the main listing of residential and business telephone numbers;

shall be labeled "GOVERNMENT OFFICES - STATE" in 24 point type; shall be bordered or shaded in such a way (on the three unbound sides with a border) that will distinguish the state listings from the other listings; shall be included in the directory at no cost to the agency or official; shall be in compliance with the categorization developed by the Records Management Interagency Coordinating Council. The categorization shall be available upon request from the General Services Commission. The listings shall be arranged in two ways:

alphabetically by subject matter of state agencies; and

alphabetically by agency and public service name;

shall include the telephone number for state government information: (512) 463-4630.

For purposes of this subsection, the term "a private for-profit publisher" shall mean a publisher, other than a telecommunications utility or its affiliate, of a telephone directory that contains residential listings and that is distributed to the public at minimal or no cost.

Additional requirement for telecommunications utilities or affiliates that publish telephone directories. A telecommunications utility or an affiliate of that utility that publishes a business telephone directory that is distributed to the public shall publish a listing of each toll-free and local telephone number of each elected official who represents all or part of the geographical area for which the directory contains listings. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 3 Original Sheet No. 22 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. GENERAL RULES AND REGULATIONS DIRECTORIES (Cont’d) Requirements for telecommunications utilities found to be dominant. This subsection applies to any telecommunications utility found to be dominant as to local exchange telephone service or its affiliate which publishes a directory on behalf of such telecommunications utility.

Annual publication. Telephone directories shall be published annually. Except for customers who request that information be unlisted, directories shall list the names, addresses, and telephone numbers of all customers receiving local phone service, including customers of other certificated telecommunications utilities in the geographic area covered by that directory. Numbers of pay telephones need not be listed.

Distribution. Upon issuance, a copy of each directory shall be distributed at no charge for each customer access line served by the telecommunications utility in the geographic area covered by that directory and, if requested, one extra copy per customer access line shall be provided at no charge. A telecommunications utility shall also distribute copies of directories pursuant to any agreement reached with another certificated telecommunications utility. A copy of each directory shall be furnished to the commission.

Front cover requirements. The name of the telecommunications utility, an indication of the area included in the directory, and the month and the year of issue shall appear on the front cover. Information pertaining to emergency calls such as for the police and fire departments shall appear conspicuously in the front part of the directory pages.

Required instructions. The directory shall contain instructions concerning:

placing local and long distance calls on the network of the telecommunications utility for which the directory is issued;

calls to the telecommunications utility's repair and directory assistance services, and locations; and

telephone numbers of the business offices of the telecommunications utility as may be appropriate to the area served by the directory.

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 3 Original Sheet No. 23 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. GENERAL RULES AND REGULATIONS DIRECTORIES (Cont’d) Requirements for telecommunications utilities found to be dominant. (Cont’d)

Sample long distance rates. It shall also contain a section setting out sample long distance rates within the long distance service area, if any, on the network of the telecommunications utility for which the directory is issued, applicable at the time the directory is compiled for publication, with a clear statement that the published rates are effective as of the date of compilation.

Customer addresses. At the customer's option the directory shall list either the customer's street address or post office box number. A charge can be imposed upon those customers who desire both listings.

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 3 Original Sheet No. 24 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. GENERAL RULES AND REGULATIONS DIRECTORIES (Cont’d) References to other sections relating to directory notification. The requirements of this section are in addition to the requirements referenced in the following paragraphs or any other applicable sections of the Substantive Rules of the Commission.

Substantive Rule §26.29 (relating to Prepaid Local Telephone Service) concerning consumer education;

Substantive Rule §26.31 (relating to Customer Relations) concerning information to customers;

Substantive Rule §26.130 (relating to Selection of Telecommunications Utilities) concerning notice of customer rights;

Substantive Rule §26.121(e)(relating to Privacy Issues) concerning notice of number delivery over 800, 888, and other toll-free prefixes and 900 services;

Substantive Rule §26.122(f) (relating to Customer Proprietary Network Information) concerning notification;

Substantive Rule §26.126(b) (relating to Telephone Solicitation) concerning responsibility of LECs.

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 3 Original Sheet No. 25 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. GENERAL RULES AND REGULATIONS DIRECTORIES (Cont’d) Additional requirements. The following requirements apply to telecommunications utilities found to be dominant as to local exchange telephone service or its affiliate which publishes a directory on behalf of such telecommunications utility.

Directory assistance. Each telecommunications utility shall list each customer with its directory assistance within 72 hours after service connection (except those numbers excluded from listing in (d)(1) of this section) in order that the directory assistance operators can provide the requested telephone numbers based on customer names and addresses.

Non-assigned numbers. All non-assigned telephone numbers in central offices serving more than 300 customer access lines shall be intercepted unless otherwise approved by the commission.

Disconnected numbers. Disconnected residence telephone numbers shall not be reassigned for 30 days and disconnected business numbers shall not be reassigned, unless requested by the customer, for 30 days or the life of the directory, whichever is longer, unless no other numbers are available to provide service to new customers.

Incorrect listings. If a customer's number is incorrectly listed in the directory and if the incorrect number is a working number and if the customer to whom the incorrect number is assigned requests, the number of the customer to whom the incorrect number is assigned shall be changed at no charge. If the incorrect number is not a working number and is a usable number, the customer's number shall be changed to the listed number at no charge if requested.

Changing telephone numbers to a group of customers. When additions or changes in plant or changes to any other certificated telecommunications utility's operations necessitate changing telephone numbers to a group of customers, at least 30 days' written notice shall be given to all customers so affected even though the addition or changes may be coincident with a directory issue.

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 3 Original Sheet No. 26 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. GENERAL RULES AND REGULATIONS DISCONNECTION OR SUSPENSION OF SERVICE Disconnection Or Suspension Policy - If a utility chooses to suspend or disconnect a customer, it must follow the procedures below or modify them in ways that are more generous to the customer in terms of the cause for suspension or disconnection, the timing of the suspension or disconnection notice, and the period between notice and suspension or disconnection. Each utility is encouraged to develop specific policies for suspension and disconnection that treat its customers with dignity and respect for customers' or members' circumstances and payment history, and to implement those policies in ways that are consistent and non-discriminatory. Suspension or disconnection are options allowed by the commission, not requirements placed upon the utility by the commission. Disconnection Or Suspension With Notice - Utility service may be suspended or disconnected after proper notice, for any of these reasons:

failure to pay a bill for charges that are in a utility's tariffs, including long distance charges for nonresidential customers only where the provider of basic local telephone service bills those charges to the customer pursuant to its tariffs, or make deferred payment arrangements by the date of suspension or disconnection;

failure to comply with the terms of a deferred payment agreement except as provided in Section 14 of this tariff (relating to Prepaid Local Telephone Service); violation of the utility's rules on the use of service in a manner which interferes with the service of others or the operation of nonstandard equipment, if a reasonable attempt has been made to notify the customer and the customer has a reasonable opportunity to remedy the situation; failure to pay a deposit as required by Section 4 of this tariff (relating to Credit Requirements and Deposits); failure of the guarantor to pay the amount guaranteed, when the utility has a written agreement, signed by the guarantor, that allows for disconnection of the guarantor's service for nonpayment; or avoidance of toll blocking by incurring long distance charges after toll blocking was implemented by the utility due to nonpayment of long distance charges.

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 3 Original Sheet No. 27 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. GENERAL RULES AND REGULATIONS

DISCONNECTION OR SUSPENSION OF SERVICE (Cont’d) Disconnection Or Suspension Without Notice - Utility service may be suspended or disconnected without notice, except as provided in Section 14 of this tariff, (relating to Prepaid Local Telephone Service) for any of the following reasons:

where service is connected without authority by a person who has not made application for service; where service was reconnected without authority after termination for nonpayment; or where there are instances of tampering with the utility company's equipment, evidence of theft of service, or other acts to defraud the utility.

Disconnection Or Suspension Prohibited - Utility service may not be suspended or disconnected for any of these reasons:

failure to pay for any charges that are not provided for in a utility's tariffs; failure to pay for a different type or class of utility service unless charges were included on the bill at the time service was initiated; failure to pay charges resulting from underbilling that is more than six months before the current billing, except for theft of service; failure to pay disputed charges until a determination is made on the accuracy of the charges; or failure of a residential customer to pay long distance charges.

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 3 Original Sheet No. 28 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. GENERAL RULES AND REGULATIONS DISCONNECTION OR SUSPENSION OF SERVICE (Cont’d) Disconnection Or Suspension On Holidays Or Weekends - Unless a dangerous condition exists or the customer requests disconnection, service shall not be suspended or disconnected on holidays or weekends, or the day immediately preceding a holiday or weekend, unless utility personnel are available on those days to take payments and reconnect service. Disconnection Due To Utility Abandonment - No public utility may abandon a customer or a certified service area without written notice to its customers and all neighboring utilities, and approval from the commission. Disconnection Or Suspension For Ill And Disabled - No utility may suspend or disconnect service at the permanent residence of a delinquent customer if that customer establishes that such action will prevent the customer from summoning emergency medical help for someone who is seriously ill residing at that residence.

Each time a customer seeks to avoid suspension or disconnection of service under this subsection, the customer before the date of suspension or disconnection shall:

have the person's attending physician (for purposes of this subsection, the term "physician" shall mean any public health official, including, but not limited to, medical doctors, doctors of osteopathy, nurse practitioners, registered nurses, and any other similar public health official) contact the utility by the stated date of disconnection; have the person's attending physician submit a written statement to the utility; and enter into a deferred payment plan.

The prohibition against suspension or disconnection provided by this subsection shall last 63 days from the issuance of the utility bill or a shorter period agreed upon by the utility and the customer or physician.

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 3 Original Sheet No. 29 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. GENERAL RULES AND REGULATIONS DISCONNECTION OR SUSPENSION OF SERVICE (Cont’d) Disconnection And Suspension Notices - Any suspension or disconnection notice issued by a utility to a customer must:

not be issued to the customer before the first day after the bill is due. Payment of the delinquent bill at a utility's authorized payment agency is considered payment to the utility; be a separate mailing or hand delivery with a stated date of suspension or disconnection and with the words "suspension notice," or "disconnection notice," or similar language prominently displayed on the notice; have a suspension or disconnection date that is not a holiday or weekend day, not less than ten days after the notice is issued; be in English and Spanish; for residential customers, indicate the specific amount owed for tariffed local telephone services required to maintain basic local telephone service; and include a statement notifying customers that if they need assistance paying their bill, or are ill and unable to pay their bill, they may be able to make some alternative payment arrangement or establish a deferred payment plan. The notice shall advise customers to contact the utility for more information.

Residential Customer Payment Allocations - Payment allocations related to basic local telephone service suspension or disconnection are as follows:

Payments shall first be allocated to basic local telephone service. If services are bundled, the rate of basic local telephone service shall be the utility's charge for stand-alone basic local telephone service.

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 3 Original Sheet No. 30 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. GENERAL RULES AND REGULATIONS DISCONNECTION OR SUSPENSION OF SERVICE (Cont’d) Toll Blocking

Utility initiated - The utility may toll block a residential customer for the nonpayment of long distance charges. Long distance carrier initiated - The utility shall toll block a residential customer at the request and expense of a long distance carrier due to the nonpayment of long distance charges. The utility shall not charge the long distance carrier more than $10.00 for one-time installation nor more than $1.50 per month for toll blocking. Access to toll-free numbers - Where technically capable, toll blocking shall allow access to toll-free numbers. Nondiscriminatory application - The utility shall not apply toll blocking in an unreasonably preferential, prejudicial, or discriminatory manner. Notice requirement - The utility shall notify the customer within 24 hours of initiating toll blocking.

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 3 Original Sheet No. 31 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. GENERAL RULES AND REGULATIONS IMPAIRMENT OF SERVICE DUE TO CUSTOMER-CONNECTED EQUIPMENT Customer will be billed the charge specified in Section 10 for each service call to the customer's premise when service is impaired due to the connection of the customer-provided equipment or facilities. INDEMNIFICATION The customer indemnifies and saves harmless the Telephone Company against claims, losses, suits for injury to or death of any persons, or damages to any property which arises from the use, placement or presence of Telephone Company equipment or facilities on the customer's premises and further, the customer indemnifies and saves harmless the Telephone company against claims for libel, slander or the infringement of copyright arising directly or indirectly form the material transmitted over the facilities of the Telephone Company or the use thereof by the customer; against claims for infringement of patents arising form combining with or using in connection with, facilities furnished by the Telephone Company, and apparatus, equipment and systems provided by the customer; and against all other claims arising out of any act or omission of the customer in connection with the service or facilities provided by the Telephone Company. INTERCONNECTION OF CUSTOMER-PROVIDED EQUIPMENT AND FACILITIES Customer-provided equipment and facilities may be connected to facilities of the Telephone Company under the provision outlined in Section 10. This tariff does not provide for interconnection of Miscellaneous Common Carriers. Interconnection of Miscellaneous Common Carrier Systems to the exchange and toll lines of the Company requires execution of a Miscellaneous Common Carrier Interconnection Agreement. Devices provided by the customer to obtain quietness or privacy may be used in connection with the customer's instrument provided any such device does not involve direct electrical connection to the equipment of the Telephone Company unless connected through a connecting arrangement as specified in these tariffs (or has been registered in accordance with Part 68 of the FCC Rules and Regulations)or any change in or alteration of such equipment, or interfere with its proper functioning, or damage it in any way. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 3 Original Sheet No. 32 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. GENERAL RULES AND REGULATIONS INTERCONNECTION OF CUSTOMER-PROVIDED EQUIPMENT AND FACILITIES (Continued) Provisions of these tariffs shall not be construed or applied to bar a customer from using devices which serve his convenience in the use of the facilities of the Telephone Company in the service for which they are furnished under this Tariff, provided any such device so used, in the opinion of the Company, would not endanger the safety of the Telephone Company employees or the public; damage, require change in or alteration of or involve direct electrical connection to (except as provided for elsewhere in the tariff) the equipment or other facilities of the Telephone Company; or interfere with the proper function of such equipment or facilities; or impair the operation of the telephone system or otherwise injure the public in its use of the Telephone Company's services. The customer shall be responsible for all claims, losses, injuries, or damages to employees or Telephone Company property which are caused by customer-provided equipment or facilities. INTERRUPTION OF SERVICE In the event the customer's service is interrupted other than by the negligence or willful act of the customer, and it remains out of order for twenty-four (24) hours or longer after access to the premises is made available and after being reported to be out of order, appropriate adjustment or refunds shall be made to the customer. The amount of adjustment or refund shall be determined on the basis of the known period of interruption, generally beginning from the time the service interruption is first reported. The refund to the customer shall be the pro rata part of the month's flat rate charges for the period of days and that portion of the service and facilities rendered useless or inoperative. The refund may be accomplished by a credit on a subsequent bill for telephone service. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 3 Original Sheet No. 33 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. GENERAL RULES AND REGULATIONS LIABILITY OF THE TELEPHONE COMPANY The liability of the Telephone Company for damages arising out of mistakes, omission, interruptions, delays, errors or defects in transmission occurring in the course of furnishing service or facilities and not caused by the negligence of the customer for the period of service during which such mistake, omission, interruption, delay or defect in transmission occurs. MAINTENANCE AND REPAIR The Telephone Company undertakes to maintain and repair the facilities which it furnishes to customers. The customer is assessed the actual cost of facilities destroyed due to malicious, willful and negligent damage and loss die to theft or otherwise. The customer may not, nor permit other to, rearrange disconnect or remove any facilities owned by the Telephone Company. If said facilities are rearranged, disconnected or removed, the Telephone Company shall have the right to make a charge sufficient to recover any losses experienced as a result of such unauthorized tampering. Any work done by the Telephone Company as a result of rearrangements, disconnect or removal of customer may be billed based upon the applicable minimum service order charge for each service call to the customer's premise where off-hook condition is found. EXTENSION STATIONS Extension stations must be located on the same premises of the customer on which the main station is located and are restricted to the use of the customer, his representatives and associates or to members of the customer's immediate family or domestic establishment; except that in the case of individual line service, extensions may be located on other premises under the following conditions, provided facilities are available and technical equipment limitations in each specific case permit;

Individual line business extensions: Where two or more premises of the same customer are used in the conduct of one establishment or business; or Individual line residence or business extensions: Where the extension is located on other than the customer's premises for the purpose of answering calls at such times as the customer is not available at the main station, provided that separate exchange service is also provided in these other premises.

The extension line is not to be used for the purpose of placing outgoing calls.

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 3 Original Sheet No. 34 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. GENERAL RULES AND REGULATIONS EXTENSION STATIONS (Continued) The provision of circuits required to connect main and extension stations is subject to "Mileage Charges" shown in Section 12 in this tariff. This mileage is to be computed airline from the main station to the extension. The number of extension stations which may be permitted with any main station is limited to such number as, in the judgement of the Telephone Company, will not interfere with the efficient operation of the service. Separate telephone numbers or any other distinctive designations are not assigned to extension stations. NEUTRALIZING TRANSFORMERS In the event neutralizing transformers or other protective equipment is required at the customer's location where excessive ground potential exists, the following conditions shall apply:

Charges will apply for all future installations based on special assembly of equipment rates per location.

The customer may purchase his own equipment to be interconnected with the Telephone Company lines under specifications of and supervision of the Telephone Company.

Should the customer not desire to lease or provide his own equipment, he should be advised in writing that he assumes liability for personnel and equipment.

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 3 Original Sheet No. 35 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. GENERAL RULES AND REGULATIONS OWNERSHIP OF FACILITIES Facilities and equipment furnished by the Telephone Company on the premises of a customer are the property of the Telephone Company. OBLIGATION OF CUSTOMER The customer shall permit employees of the Telephone Company to enter his premises at any reasonable hour for the purpose of installing, inspecting, maintaining, or repairing the facilities; making collections from coin boxes, or upon termination of the service, removing such facilities. If service is requested at locations which are or may be hazardous or dangerous to the Telephone Company's employees, the Telephone Company may refuse to furnish such service. If such service is furnished by the customer, he may be required to indemnify and hold the Telephone Company harmless from any claims, loss, or damage by reason of his furnishing of such service. Unless specifically provided otherwise in this tariff, when commercial power is used for the operation of Telephone Company equipment or facilities, the customer will provide the necessary power wiring, power outlets, and commercial power. The customer assumes all responsibility for the safe condition of the power wiring, power outlets, and commercial power. ORDER OF PRECEDENCE OF ESTABLISHING SERVICE Application for service in a particular exchange will be completed in accordance with the chronological order of their receipt depending upon the availability of facilities. Where facilities are limited, the following order of precedence shall apply:

Cases of emergency involving the public welfare such as civil defense, fire, police, ambulance service, etc.

Application for new business service shall be given priority over application for residence service.

All others. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 3 Original Sheet No. 36 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. GENERAL RULES AND REGULATIONS PAYMENT OF SERVICE The customer is responsible for payment of all charges for service and equipment furnished the customer, including all charges originated and/or all charges accepted at the customer's telephone including any charges transferred to the customer's account where the customer has executed a Contract of Guaranty. PERMANENT BELL CONNECTION A permanently connected bell or telephone set will be the normal installation for each customer central office line terminating at a customer's premises. The customer may at his option have a bell cut-off or portable main station without permanent bell connection. The customer agrees to save the Telephone Company harmless from any damages which might result because of the service arrangement and to absolve the Telephone Company from any responsibility for the failure of the customer to receive telephone calls because the service does not have a permanently bridged bell. The Telephone Company will note that there is not a permanent bell on the customer's equipment records and will not take any action on a related trouble report on the service by anyone other than the specified customer. Customers may be billed based upon applicable minimum service charge for each service call to the customer's premises attributable to the fact the service does not have a permanently bridged bell. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 3 Original Sheet No. 37 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. GENERAL RULES AND REGULATIONS RECORDING OF TWO-WAY CONVERSATIONS The recording of two-way telephone conversations is prohibited except when the recording device shall contain a recorder tone device (recorder connector) which automatically produces a distinctive recorder (beep) tone that is repeated at intervals of approximately fifteen seconds when the recording equipment is in use. Such distinctive tone need not be produced when the recording equipment is used as follows:

With private line service which has no connection or means or connection with the exchange line facilities;

When the recording equipment is used by a Federal Communications Commission licensed broadcast station customer for the recording of two-way telephone conversations solely for broadcast over the air. (filed in compliance with Memorandum Opinion and Order of Federal Communications Commission adopted December 13, 1972.)

By a public fire and police service for the recording of two-way telephone conversations provided that proper public authority certifies that the service will be used exclusively for the receipt of emergency fire and police calls.

By a customer who has reason to believe that the call to be recorded will be a call or calls, anonymous or otherwise, if in a manner reasonably to be expected to frighten, abuse, torment or harass another; profane or obscene language; used for an unlawful purpose; and the call is recorded solely for the purpose of obtaining evidence of such violation. (Filed pursuant to the Federal Communications Commission's Memorandum Opinion and Order adopted December 19, 1973.)

The connection of the recording device, either by direct electrical, acoustic or inductive, shall be as provided in other sections of this tariff. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 3 Original Sheet No. 38 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. GENERAL RULES AND REGULATIONS RESALE OF SERVICE No payment may be exacted, directly or indirectly from any person by any party other than the Telephone Company for the use of any of the Telephone Company's services, except where otherwise stipulated in the Company's tariffs or by special agreement. REFUSAL OF SERVICE Acceptable reasons to refuse service - A utility may refuse to serve an applicant until the applicant complies with state and municipal regulations and the utility's rules and regulations on file with the commission or for any of the reasons identified below.

Applicant's facilities inadequate - The applicant's installation or equipment is known to be hazardous or of such character that satisfactory service cannot be given or the applicant's facilities do not comply with all applicable state and municipal regulations. Violation of utility's tariffs - The applicant fails to comply with the utility's tariffs pertaining to operation of nonstandard equipment or unauthorized attachments which interfere with the service of others. The utility shall provide the applicant notice of such refusal and afford the applicant a reasonable amount of time to comply with the utility's tariffs. Failure to pay guarantee - The applicant has acted as a guarantor for another customer and fails to pay the guaranteed amount, where such guarantee was made in writing to the utility and was a condition of service. Intent to deceive - The applicant applies for service at a location where another customer received, or continues to receive, service and the utility bill is unpaid at that location and the utility can prove that the change in identity is made to avoid or evade payment of a utility bill. An applicant may request a supervisory review as specified in Section 3 of this tariff (relating to Complaints) if the utility determines that the applicant intends to deceive the utility and refuses to provide service. For indebtedness - Except as provided in Section 14 of this tariff (relating to Prepaid Local Telephone Service), service may be refused, if the applicant owes a debt to any utility for the same kind of service as that applied for, including long distance charges for nonresidential applicants where a provider of basic local telephone service bills those charges to the customer pursuant to its tariffs. If the applicant's indebtedness is in dispute, the applicant shall be provided service upon complying with the deposit requirement in Section 4 of this tariff (relating to Credit Requirements and Deposits). Payment of long distance charges shall not be a condition of local exchange service for residential applicants. Refusal to pay a deposit - Refusing to pay a deposit if applicant is required to do so under Section 4 of this tariff.

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 3 Original Sheet No. 39 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. GENERAL RULES AND REGULATIONS REFUSAL OF SERVICE (Cont’d) Applicant's recourse

If a utility has refused to serve an applicant under the provisions of this section, the utility must inform the applicant of the reason for its refusal and that the applicant may file a complaint with the commission as described in Section 3 of this tariff Additionally, the utility will inform applicants eligible for Prepaid Local Telephone Service, that this service is available if they are not eligible for standard local telephone service.

Insufficient grounds for refusal to serve. - The following are not sufficient cause for refusal of service to an applicant:

delinquency in payment for service by a previous occupant of the premises to be served; failure to pay for any charges that are not provided for in a utility's tariffs; failure to pay a bill that includes more than six months of underbilling unless the underbilling is the result of theft of service; failure to pay the bill of another customer at the same address except where the change in identity is made to avoid or evade payment of a utility bill; and failure of a residential applicant to pay for long distance charges.

RESTRICTED SERVICE Restricted service or service that is restricted to local messages will be provided at the rates specified in the Miscellaneous Service and Equipment section of this tariff. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 3 Original Sheet No. 40 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. GENERAL RULES AND REGULATIONS RIGHTS-OF-WAY (SPECIAL OR PRIVATE) The Telephone Company shall not be liable for failure to furnish service, unless the purchase price and costs expended by the Telephone Company in acquiring such special or private rights-of-way by purchase or condemnation be paid or guaranteed to the Telephone Company by the customer. The rights-of -way here referred to are only those rights-of-way leading from the main line to the premises of the customer. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 3 Original Sheet No. 41 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. GENERAL RULES AND REGULATIONS SECRECY OF COMMUNICATIONS The customer has the right to absolute privacy of his communications and the Telephone Company shall at all times safeguard this right in dealing with the customer's conversation, communications, or records. Secrecy of communications is a fundamental policy of the Company and is protected by federal and state law. SPECIAL EQUIPMENT AND/OR ARRANGEMENTS For special equipment and arrangements furnished in connection with service, charges equivalent to the estimated cost of furnishing such equipment or arrangements apply. Estimated cost consists of an estimate of the cost of maintenance; cost of operation; depreciation on the estimated cost installed of any facilities provided, based on the anticipated useful service life of the facilities with an appropriate allowance for the estimated net salvage; administration, taxes and uncollectible revenue on the bases of reasonable average charges for these items; and a reasonable amount, computed on the estimated cost installed of any facilities provided for return and contingencies. Estimated cost installed as mentioned in the above includes cost of equipment and materials specifically provided or used plus the estimated cost of installing - including engineering, labor, supervision, transportation, rights-of-way and any other items which are chargeable to the capital accounts. TAX ADJUSTMENT FOR CERTAIN RENTALS, TAXES OR CHARGES Services provided under this Section are subject to a tax adjustment factor calculated as directed by Substantive Rule §26.202 pursuant to House Bill 11 passed by the 72nd Legislature, First Called Special Session 1991. The tax adjustment factor will be assessed at a final approved rate of 1.02 percent of revenue billed on a monthly basis pursuant to Docket No. 23339. Residential, non-residential and point-to-point access lines provided pursuant to this tariff are subject to a municipal franchise fee as established for the city in which the end user of the access lines is located. Effective with the charges billed on or after May 15, 2004, the monthly recurring municipal charge will be equal to a monthly amount developed using criteria as recommended by your local municipality with information supplied by this local certificated telecommunications provider (CTP). The fee should be assessed as a per-line-charge on the end user bill. This municipal charge results from implementation of House Bill 1777 – Telecommunications Franchise Law which allows all municipalities to be compensated by CTPs for right-of-way usage. The fee has been developed and/or allocated across rate classifications according to local municipal guidelines. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 3 First Revised Sheet No. 42 Cancels Original Sheet No. 42

WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. GENERAL RULES AND REGULATIONS

TELEPHONE NUMBERS The customer has no property right in the telephone number and the Telephone Company may change any number or central office name associated with such number at any time the Telephone Company deems it advisable. When additions or changes in plant or changes to any other local exchange carrier operations necessitate changing telephone numbers to a group of customers, at least 30 days written notice shall be given to all customers so affected even though the addition or changes may be coincident with a directory issue. Telephone numbers reserved for future use by customer will be billed a charge as specified in Section 17. No charge applies in connection with pre-assigned telephone numbers. TEMPORARY FACILITIES AND EQUIPMENT The Telephone Company may require the customer to execute a contract agreeing that facilities and equipment be retained for a period longer than one month. TEXAS UNIVERSAL SERVICE FUND (TUSF) SURCHARGE The purpose of the Texas Universal Service Fund (TUSF) is to implement a competitively neutral mechanism that enables all residents of Texas to obtain basic telecommunications services. Because targeted financial support may be needed in order to provide and price basic telecommunications services in a manner to allow accessibility by consumers, the TUSF will assist local exchange companies (LECs) in providing these services at reasonable rates in high cost rural areas. In addition, the TUSF will reimburse the entities as defined in the Public Utility Commission of Texas Substantive Rule §26.401. The TUSF Surcharge is for recovery of Windstream Communications Kerrville, L.P.’s TUSF assessment. Effective September 1, 2004, Windstream’s TUSF surcharge will be the approved TUSF assessment percentage of intrastate (T) telecommunications services receipts and will apply to every retail customers’ bill except Lifeline and Link-Up services. (T) Issued: August 18, 2008 Effective: January 1, 2009

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 3 Original Sheet No. 43 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. GENERA TEXAS UNIVERSAL SERVICE FUND (TUSF) SURCHARGE (Cont’d) The Texas USF Charge is for the recovery of the Company's Texas USF assessment. The charge is assessed as a percentage applied against the intrastate portion of the total taxable telecommunications receipts reported under Chapter 151 of the Tax Code and applies to all retail customers except Lifeline, Link Up and Tel-Assistance customers. The Charge will apply to Pay Phone Service Providers. The Texas USF Charge will change periodically due to assessment fund and revenue changes. Effective September 1, 2004, the TUSF assessment surcharge will be the approved Texas USF assessment percentage of intrastate telecommunications services receipts and will apply to every retail customers’ bill except Lifeline and Link Up services. TRANSMITTING MESSAGESThe Telephone Company does not transmit messages but offers the use of its facilities and equipment for communications between its customers. USE OF CONNECTING COMPANY LINES When suitable arrangements can be made, lines of other telephone companies may be used in establishing wire connections to points not reached by this Telephone Company's lines. In establishing connections with the lines of other companies, the Telephone Company is not responsible or liable for any action of the Connecting Company. (D) (D) Issued: August 27, 2008 Effective: October 1, 2008

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 3 Original Sheet No. 44 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. GENERAL RULES AND REGULATIONS USE OF CUSTOMER TELEPHONE SERVICE Customer telephone service, as distinguished from public and semipublic telephone service, is furnished only for use by the customer, his family, employees, or persons residing in the customer's household as a member of the family unit. The Telephone Company has the right to refuse to install customer telephone service (or permit such service to remain) on the premises of a public or semipublic location or business establishment when the instrument is so located so that the public in general or patrons of the customer may make use of the service. When the telephone service to the public is impaired by a customer's use of telephone service, the Telephone Company shall have the right to require the customer to contract for additional service and facilities adequate to service the customer's requirements, or with proper notice, discontinue the service of the customer in question. The Telephone Company may disconnect, without advance notice, the telephone service used by a customer in connection with a plan or contrivance to secure a large volume of telephone calls to be directed to such customer or the telephone of any designated customer at or about the same time, resulting in preventing, obstructing or delaying the Telephone service of others. Separate households in the same building or in different buildings on the same premises, except for hotels, motels or apartments with PBX service, are required to have main station service. USE OF PARTY LINE SERVICE Applications for party line service are accepted by the Telephone Company with the understanding that each customer will so use the service as not to interfere with an equitable proportionate use of the service by other customers on the same line. When the duration or number of local calls sent or received by a party-line customer is so great as to prevent an equitable proportionate use of the line by other customers on the line, the Telephone Company shall have the right to require the customer to contract for a higher grade of service. The Telephone Company reserves the right to limit the continuous use of a party line for a local message to five minutes. USE OF PROFANE LANGUAGE, IMPERSONATION OF ANOTHER, NUISANCE CALLS, AND INTERFERENCE WITH THE SERVICE OF OTHER CUSTOMERS The Telephone Company may refuse to furnish or may deny telephone service to any person who, over the facilities furnished by the Telephone Company, uses or permits to be used foul, abusive. obscene, or profane language; or impersonates or permits others to impersonate any other individual with fraudulent or malicious intent; or calls or permits others to call another person or persons so frequently or at such times of the day or in any manner to harass such other person or persons or uses the service in such a manner as to interfere with the service of others or to prevent from making or receiving calls over their telephone service. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 3 Original Sheet No. 45 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. GENERAL RULES AND REGULATIONS UNAUTHORIZED ATTACHMENTS OR CONNECTIONS The Telephone Company shall not be required to attach its facilities or equipment to facilities or equipment not owned and installed by it. Facilities or equipment not furnished by the Telephone Company may not be attached to or connected with facilities furnished by the Telephone Company, whether physically, acoustically, by induction, or otherwise, unless provided elsewhere in the tariff or unless written permission is obtained from the Telephone Company. In case any such unauthorized attachment or connection is made, the Telephone Company shall have the right to disconnect the same or to suspend service during the continuance of said attachment or connection or to terminate the service. EMERGENCY CALLS ON PARTY LINES - WARNING State law requires a telephone user to hang up the receiver of a party-line telephone immediately when told the line is needed for an emergency, or police call or for medical aid or ambulance service. It is also unlawful to over a party line by stating falsely that the line is needed for an emergency. The law defines an "emergency" as a situation in which property or human life is in jeopardy and the prompt summoning of aid is essential. WORK INTERRUPTIONS The charges specified in this tariff do not contemplate work once begun being interrupted by the customer. If the customer interrupts work once begun, an addition charge, based on additional costs involved applies. WORK PERFORMED ON AN OVERTIME BASIS The charges specified in this tariff do not contemplate work being performed by the Telephone Company employees involved at a time when overtime wages apply, due to the request of the customer. If the Customer requests that overtime labor be performed, an additional charge, based on the additional costs involved, applies. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 3 Original Sheet No. 46 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. GENERAL RULES AND REGULATIONS FOOTNOTES: (1) Filed in accordance with FCC Docket No. 19528; First Report and Order Adopted: October 31, 1975, and Released:

November 7, 1975; Memorandum Opinion and Order Adopted: February 12, 1976, and Released February 13, 1976, Second Report and Order Adopted: March 18, 1976, and Released March 18, 1976, and shall remain in effect until modified or shall terminate on the effective date of any applicable reversal or stay of any orders in FCC Docket No. 19528, or reversal or stay of orders in related FCC Dockets.

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 3 Original Sheet No. 47 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. GENERAL RULES AND REGULATIONS AUTOMATIC DIAL ANNOUNCING DEVICES Automatic Dial Announcing Device - Any automatic equipment used for telephone solicitation or collection that is capable of storing numbers to be called, or has a random or sequential number generator capable of producing numbers to be called and alone or in conjunction with other equipment, can convey a prerecorded or synthesized voice message to the number called without the use of a live operator. Pay-Per-Call Information Service - A service that allows a caller to dial a specified "900" or "976" number to call a service that routinely delivers, for a predetermined and sometimes time sensitive fee, a prerecorded or live message or interactive program. Telephone Solicitation - An unsolicited telephone call. Title IV-D Agency - The office of the attorney general for the state of Texas. Operation of an Automatic Dial Announcing Device must comply with all applicable federal and state regulations, and Substantive Rule §26.125 of the Public Utility Commission of Texas. Requirements for use of an automatic dial announcing device – A person who operates an ADAD to make a telephone call in which the device plays a recorded message when a connection is completed to a telephone number must comply with the following requirements:

An ADAD operator must obtain a permit from the commission and give written notice specifying the type of device to be connected to each telecommunications utility over whose system the device is to be used.

The device must not be used for random number dialing or to dial numbers by successively increasing or decreasing integers. In addition, the device must not be used in a way such that two or more telephone lines of a multi-line business are engaged simultaneously. Within the first 30 seconds of the call, the ADAD message must clearly state the nature of the call, the identity of the business, individual, or other entity initiating the call, and the telephone number (other than that of the ADAD which placed the call) or address of such business, individual, or other entity. However, if an ADAD is used for debt collection purposes and the use complies with applicable federal law and regulations, and the ADAD is used by a live operator for automatic or hold announcement purposes, the use complies with this paragraph.

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 3 Original Sheet No. 48 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. GENERAL RULES AND REGULATIONS AUTOMATIC DIAL ANNOUNCING DEVICES (Cont'd) The entire ADAD message must be delivered in a single language. The device must disconnect from the called person's line no later than five seconds after the call is terminated by either party or, if the device cannot disconnect within that period, a live operator must introduce the call and receive the oral consent of the called person before beginning the message. In addition, the device must comply with the line seizure requirements in 47 Code of Federal Regulations §68.318(c)(2).

The device, when used for solicitation purposes, must have a message shorter than one minute or have the technical capacity to recognize a telephone answering device on the called person's line and terminate the call within one minute.

For calls terminating in Texas, the device must not be used to make a call for solicitation before noon or after 9 p.m. on a Sunday or before 9 a.m. or after 9 p.m. on a weekday or a Saturday; or for collection purposes at an hour at which collection calls would be prohibited under the federal Fair Debt Collection Practices Act (15 United States Code Section 1692 et seq.).

Calls may not be made to emergency telephone numbers of hospitals, fire departments, law enforcement offices, medical physician or service offices, health care facilities, poison control centers, "911" lines, or other entities providing emergency service. In addition, calls may not be made to telephone numbers of any guest room or patient room of a hospital, health care facility, elderly home, or similar establishment, any telephone numbers assigned to paging service, cellular telephone service, specialized mobile radio service, or other radio common carrier, or any service for which the called party is charged for the call.

If during a call a cross-promotion or reference to pay-per-call information service is made, the call must include: a statement that a charge will be incurred by a caller who makes a call to a pay-per-call information services telephone number; and the amount of the flat-rate or cost-per-minute charge that will be incurred or the amount of both if both charges will be incurred; and the estimated amount of time required to receive the entire information offered by the service during the call.

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 3 Original Sheet No. 49 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. GENERAL RULES AND REGULATIONS AUTOMATIC DIAL ANNOUNCING DEVICES (Cont'd) Permit Suspension/Child Support Enforcement - In consideration of the Tex. Fam. Code Ann. Ch. 232 (Vernon Supp. 1996), which provides for the suspension of state-issued licenses for failure to pay child support, the commission shall follow the procedures set out in this subsection.

Provision of information to a Title IV-D agency - Upon request, the commission shall provide a Title IV-D agency with the name, address, social security number, license renewal date, and other identifying information for each person who holds, applies for, or renews an ADAD permit issued by the commission. This information shall be provided in a format agreed to between the Title IV-D agency and the commission.

Suspension of permit - Upon receipt of a final order issued by a court or a Title IV-D agency suspending an ADAD permit under the provisions of the Texas Family Code Chapter 232, the commission shall immediately:

Record the suspension of the permit in the commission's files; and

Notify the telecommunications utility providing service to the user of an ADAD that the permit has been suspended.

Service disconnection - Upon receipt of notification by the commission that a permit has been suspended under the provisions of this subsection, the telecommunications utility providing service to that user of an ADAD shall immediately disconnect service to that person. Refund of fees - A person who holds, applies for, or renews an ADAD permit issued by the commission that is suspended under the provisions of this subsection is not entitled to a refund of any fees paid under this section. Reinstatement - The commission may not modify, remand, reverse, vacate, or reconsider the terms of a final order issued by the court or a Title IV-D agency suspending a permit under the provisions of the Texas Family Code Chapter 232. However, upon receipt of an order by the court or Title IV-D agency vacating or staying an order suspending a person's permit to operate an ADAD, the commission shall promptly issue or re-issue the affected permit to that person if that person is otherwise qualified for the permit and has paid the applicable fees as set out in this section. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 3 Original Sheet No. 50 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. GENERAL RULES AND REGULATIONS

AUTOMATIC DIAL ANNOUNCING DEVICES (Cont'd) Penalties - A person who operates an ADAD without a valid permit, with an expired permit, or with a permit that has been suspended under the provisions of this section or who otherwise operates the ADAD in violation of this section or a commission order is subject to an administrative penalty of not more than $1,000 for each day or portion of a day during which the ADAD was operating in violation of this section. However, nothing in this subsection is intended to limit the commission's authority under Public Utility Regulatory Act §15.021, et seq. (Vernon 1998).

Obligations of the ADAD solicitor

An ADAD solicitor may not use any method, including per-call blocking or per-line blocking, that prevents caller identification information from the ADAD solicitor’s lines from being shown by an end user’s caller identification device.

The ADAD solicitor’s displayed caller identification number must be one at which telephone calls may be received from end users if the ADAD solicitor uses a device which plays a recorded message when a connection is completed to a telephone number.

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 4 Original Sheet No. 1 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. ADVANCE PAYMENTS Applicants for telephone service may be required to pay in advance at the time of application, all charges for the first month of exchange service and equipment and/or the applicable service charges. No advance payment will normally be required of present customers applying for additional telephone service. A history of delinquent payments may indicate that an advance payment should be made for the additional service and/or applicable service charges. The amount of advance payment is credited to the customer's account and applies against any indebtedness under the contract. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 4 Original Sheet No. 2 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. DEPOSITS AND CREDIT REQUIREMENTS CREDIT REQUIREMENTS FOR PERMANENT RESIDENTIAL APPLICANTS

A utility may require a residential applicant for service to establish and maintain satisfactory credit as a condition of providing service.

Establishment of credit shall not relieve any customer from complying with the utility's requirements for prompt payment of bills.

The credit worthiness of spouses established during the last 12 months of shared service prior to their divorce will be equally applied to both spouses for 12 months immediately after their divorce.

A residential applicant can demonstrate satisfactory credit using one of the criteria listed in the subparagraphs of this paragraph following.

The residential applicant:

has been a customer of any utility for the same kind of service within the last two years;

is not delinquent in payment of any utility service account; during the last 12 consecutive months of service was not late in paying a bill more than once; did not have service disconnected for nonpayment; and is encouraged to obtain a letter of credit history from the applicant's previous utility. Utilities are encouraged to provide such information with final bills.

The residential applicant demonstrates a satisfactory credit rating by appropriate means, including, but not limited to, the production of:

generally acceptable credit cards; letters of credit reference; the names of credit references which may be quickly and inexpensively contacted by the utility; or ownership of substantial equity that is easily liquidated.

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 4 Original Sheet No. 3 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. DEPOSITS AND CREDIT REQUIREMENTS (Cont’d) CREDIT REQUIREMENTS FOR PERMANENT RESIDENTIAL APPLICANTS (Cont’d)

A residential applicant can demonstrate satisfactory credit using one of the criteria listed in the subparagraphs of this paragraph following. (Cont’d)

The residential applicant is 65 years of age or older and does not have an outstanding account balance incurred within the last two years with the utility or another utility for the same type of utility service.

If the applicant does not demonstrate satisfactory credit using these criteria, the applicant may be required to pay a deposit pursuant to Initial Deposits following.

CREDIT REQUIREMENTS FOR NON-RESIDENTIAL APPLICANTS. If an applicant's credit for service has not been demonstrated satisfactorily to the utility, the applicant may be required to pay a deposit. INITIAL DEPOSITS.

A residential applicant or customer who is required to pay an initial deposit may provide the utility with a written letter of guarantee pursuant to Guarantees of Residential Customer Accounts following, instead of paying a cash deposit. An initial deposit may not be required from an existing customer unless the customer was late paying a bill more than once during the last 12 months of service or had service disconnected for nonpayment. The customer may be required to pay this initial deposit within ten days after issuance of a written disconnection notice that requests such deposit. Instead of an initial deposit, the customer may pay the total amount due on the current bill by the due date of the bill, provided the customer has not exercised this option in the previous 12 months.

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 4 Original Sheet No. 4 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. DEPOSITS AND CREDIT REQUIREMENTS (Cont’d) ADDITIONAL DEPOSITS Residential Customers

During the first 12 months of service, the utility may request an additional deposit from a residential customer. To require the deposit, the customer's actual usage must:

be three times estimated usage (or three times average usage of most recent three bills); exceed $150; and exceed 150% of the security held.

An additional deposit may also be required if:

actual billings of a residential customer are at least twice the amount of the estimated billings after two billing periods; and a suspension or disconnection notice has been issued for the account within the previous 12 months.

An additional deposit may be required to be paid within ten days after issuing written notice of suspension or disconnection and requested additional deposit Instead of additional deposit, the customer may elect to pay the total amount due on the current bill by the due date of the bill, provided the customer has not exercised this option in the previous 12 months. The utility may disconnect service if the additional deposit or the current usage payment is not paid within ten days of request provided a written suspension or disconnection notice has been issued to the customer. A suspension or disconnection notice may be issued concurrently with the written request for the additional deposit or current usage payment.

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 4 Original Sheet No. 5 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. DEPOSITS AND CREDIT REQUIREMENTS (Cont’d) ADDITIONAL DEPOSITS (Cont’d) Non-Residential Customers An additional deposit may be requested from a non-residential customer.

To require such a deposit, the actual billings of the non-residential customer must be at least twice the amount of the estimated billings, and a suspension or disconnection notice must have been issued on a bill within the previous 12 months. The utility may require that the new deposit be made within ten days after issuing a written suspension or disconnection notice and a request for an additional deposit. The utility may disconnect service if the additional deposit or the current usage payment is not paid within ten days of the request provided a written suspension or disconnection notice has been properly issued to the customer. A suspension or disconnection notice may be issued concurrently with the written request for the additional deposit or current usage payment.

DEPOSITS FOR TEMPORARY OR SEASONAL SERVICE AND FOR WEEKEND RESIDENCES. The utility may require a deposit sufficient to reasonably protect it against the assumed risk for temporary or seasonal service or service to a weekend residence, as long as the policy is applied in a uniform and nondiscriminatory manner. These deposits shall be returned according to guidelines set out in Refunding Deposits following. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 4 Original Sheet No. 6 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. DEPOSITS AND CREDIT REQUIREMENTS (Cont’d) AMOUNT OF DEPOSIT

The total of all deposits shall not exceed an amount equivalent to one-sixth of the estimated annual billing, except as provided in Prepaid Local Telephone Service. The estimated annual billings may include charges that are in a utility's tariffs. For nonresidential applicants and customers, the deposit amount may include long distance charges only where the provider of basic local telephone service bills those charges to the customer.

In determining the amount of any deposit permitted by this section, no revenue from non-tariffed products or services may be used. Estimated billings to determine the deposit amount shall not include long distance charges for residential applicants and customers.

INTEREST ON DEPOSITS. Each utility requiring deposits shall pay interest on these deposits at an annual rate at least equal to that set by the commission on December 1 of the preceding year, pursuant to Texas Utilities Code Annotated §183.003 (Vernon 1998) (relating to Rate of Interest). If a deposit is refunded within 30 days of receipt, no interest payment is required. If the utility keeps the deposit more than 30 days, payment of interest shall be made retroactive to the date of deposit.

Payment of the interest to the customer shall be made annually, if requested by the customer, or at the time the deposit is returned or credited to the customer's account. The deposit shall cease to draw interest on the date it is returned or credited to the customer's account.

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 4 Original Sheet No. 7 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. DEPOSITS AND CREDIT REQUIREMENTS (Cont’d) NOTIFICATION TO CUSTOMERS When a deposit is required, the utility shall provide applicants or customers written information about deposits by giving the customer a copy of the brochure, "Your Rights as a Customer". RECORDS OF DEPOSITS

The utility shall keep records to show:

the name and address of each depositor; the amount and date of the deposit; and each transaction concerning the deposit.

The utility shall issue a receipt of deposit to each applicant paying a deposit and shall provide means for a depositor to establish claim if the receipt is lost. A record of each unclaimed deposit must be maintained for at least four years. The utility shall make a reasonable effort to return an unclaimed deposit.

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 4 Original Sheet No. 8 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. DEPOSITS AND CREDIT REQUIREMENTS (Cont’d) GUARANTEES OF RESIDENTIAL CUSTOMER ACCOUNTS.

A guarantee between a utility and a guarantor must be in writing and shall be for no more than the amount of deposit the utility would require on the applicant's account pursuant to subsection (f) of this section. The amount of the guarantee shall be clearly indicated in the signed agreement.

The guarantee shall be voided and returned to the guarantor according to the provisions of subsection (k) of this section. Upon default by a residential customer, the guarantor of that customer's account shall be responsible for the unpaid balance of the account only up to the amount agreed to in the written agreement. The utility shall provide written notification to the guarantor of the customer's default, the amount owed by the guarantor, and the due date for the amount owed.

The utility shall allow the guarantor 16 days from the date of notification to pay the amount owed on the defaulted account. If the sixteenth day falls on a holiday or weekend, the due date shall be the next workday.

The utility may transfer the amount owed on the defaulted account to the guarantor's own service bill provided the guaranteed amount owed is identified separately on the bill as required by Issuance and Format of Bills.

The utility may disconnect service to the guarantor for nonpayment of the guaranteed amount only if the disconnection was included in the terms of the written agreement and only after proper notice as described by Suspension or Disconnection of Service.

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 4 Original Sheet No. 9 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. DEPOSITS AND CREDIT REQUIREMENTS (Cont’d) REFUNDING DEPOSITS AND VOIDING LETTERS OF GUARANTEE.

If service is not connected, or is disconnected, the utility shall promptly void and return to the guarantor all letters of guarantee on the account or provide written documentation that the contract has been voided or refund the customer's deposit plus accrued interest on the balance, if any, in excess of the unpaid bills for service furnished. A transfer of service from one premise to another within the service area of the utility is not a disconnection, and no additional deposit may be required.

When the customer has paid bills for service for 12 consecutive residential billings or for 24 consecutive non-residential billings without having service disconnected for nonpayment of a bill and without paying bills late more than twice, and when the customer is not delinquent in the payment of the current bills, the utility shall promptly refund the deposit plus accrued interest to the customer, or void and return the guarantee, or provide written documentation that the contract has been voided. If the customer does not meet these refund criteria, the deposit and interest or letter of guarantee may be retained.

RE-ESTABLISHMENT OF CREDIT. Every applicant who previously has been a customer of the utility and whose service has been disconnected for nonpayment of bills or theft of service shall be required, before service is reconnected, to pay all amounts due the utility or execute a deferred payment agreement, if offered, and reestablish credit. The utility must prove the amount of utility service received but not paid for and the reasonableness of any charges for the unpaid service and any other charges required as a condition of service restoration. UPON SALE OR TRANSFER OF UTILITY OR COMPANY. Upon the sale or transfer of any utility or any of its operating units, the seller shall provide the buyer with all deposit records. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 5 First Revised Sheet No. 1 Cancels Original Sheet No. 1 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. VACATION RATE SERVICE (T) VACATION RATE SERVICE (T) General Vacation Rate Service provides for temporary discontinuance of service at the customer's request (T) without termination of the contract. Vacation Rate Service is available to customers having any (T) grade of business or residence. Temporary suspension of service may begin on any day of the month provided sufficient notice is given the Telephone Company. More than one period of suspension may be permitted in a calendar year, provided at least one month's (C) full service charges be paid between each period of suspension. Upon sufficient notice from the customer, service will be restored during normal business office hours. Vacation Rate Service Covering Customer's Entire Service. (T) A customer's entire service may be placed on vacation for any period of one month or more, not to exceed twelve (12) months at the vacation rate. (C) No outward or inward service is provided during the period of suspension. Calling card or third number (N) long distance charges may not be charged to a number that is on temporary suspension or vacation rates. (N) The monthly rate during the period of vacation service will be 50% of the regular monthly service rates, including the rate for all associated miscellaneous services, except directory advertising which will continue at full rate. In order for the reconnect service charge not to apply as regard vacation rates, the minimum vacation period requirement of 30 days must be met. Service charges will not be applied when (C) service is suspended. (C) (D) Charges may be billed in total prior to the suspension of service or monthly at the option of the Company. (T) Issued: March 13, 2007 Effective: April 17, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 5 First Revised Sheet No.2 Cancels Original Sheet No. 2 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. VACATION RATE SERVICE (T) VACATION RATE SERVICE (Continued) (T) Vacation Rate Service Covering Part of a Customer's Service (T) A 50% reduction in rate is applicable only to such of the services which are temporarily made inoperative. Regular exchange service rate are applicable to all other services which are continued in service. SERVICE CHARGE Residential and Business Restoral of existing service (each Account) Service Order, Central Office prior to minimum period of 30 days Access Line Charge as stated in Sec. 8 (C) Restoral of service after minimum vacation period NO CHARGE Issued: March 13, 2007 Effective: April 17, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 5 Original Sheet No. 3 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. SUSPENSION OF SERVICE OFF HOOK CONDITION Service may be suspended where a customer has left his instrument off hook if: (1) no one is present on customer premise to remedy the situation or to allow telephone repairman to correct the

situation; or (2) customer refuses after notification, to correct situation. A service charge of $15.00 will be applied to restore service after denial. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 5 First Revised Sheet No. 4 Cancels Original Sheet No. 4 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. SUSPENSION OF SERVICE FOR NONPAYMENT Service may be suspended for failure of the customer to pay charges for toll and/or local service. Service will be restored within a reasonable length of time during regular working hours after payment of all past-due charges, including any required deposit and a charge for restoration. If service is not restored within two weeks after temporary denial for nonpayment, the service may be terminated by the telephone Company without further notice to the customer. When service has been terminated, the customer will be required to make application for service under the provisions contained in other sections of this tariff. RATES SERVICE CHARGE Residential Business Restore service after denial (per line/trunk) $24.99 $24.99 (I) If, after proper notice, payment of an account is made by check or other negotiable instrument, and such check or instrument is subsequently returned by the customer's bank unpaid, for any reason, payment is not considered as having been made and service may be suspended without further notice. Issued: March 27, 2009 Effective: April 6, 2009

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 6 Original Sheet No. 1 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. DIRECTORY LISTINGS GENERAL These rates and regulations for directory listings apply only to the alphabetical section of the directory containing the regular alphabetical list of customers and do not apply to listings or advertising appearing in the classified section. The alphabetical list of names of customers is solely for the purpose of informing calling parties of the telephone numbers of customers and those entitled to use the customer's service, and special sequence or arrangement of names is not contemplated. The Telephone Company has the right to limit the length of any listing to one line in the directory by the use of abbreviations when the clearness of the listing or the identification of the customer is not impaired thereby. Listing of either the street address or post office box will be at customer's option. A listing must conform to the Telephone Company's specifications with respect to its directories. Listings are regularly provided in connection with all classes of exchange service except public telephone service. A listing may be omitted from the directory upon request of a customer in writing and under the conditions specified in Special Types of Extra Listings, concerning nonpublished listings. The length of the contract period for extra listings where the listing actually appears in the directory is the directory period, unless the main contract is canceled prior to the end of the period. When the listing appears on information records only, the contract is for one month. PRIMARY LISTINGS When two or more main station lines or private branch exchange trunk lines are consecutively operated, the first number of the group is considered the primary listing. Where two or more main station lines or private branch exchange trunk lines are not consecutively operated, a primary listing may be made for each line. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 6 Original Sheet No. 2 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. DIRECTORY LISTINGS REGULAR EXTRA LISTINGS Business extra listings may be the names of partners or members of a partnership or firm, the names of officers of the corporation, or the names of business associates or employees of a business establishment. Business extra listings may be the bona fide names of individuals, firms or corporations which the customer owns or controls or is duly authorized to represent. Listings which are designed primarily to give publicity to a commodity or service are not accepted. Residence extra listings may be the names of members of the customer's family or of other persons residing in the customer's household as part of the family unit. Business extra listings at business extra listing rates in connection with semipublic stations are furnished under the regulations as specified for business extra listings. Ordinarily, all extra listings must be of the same address and telephone number as the primary listing, except as provided for alternate listings. However, when in the opinion of the Telephone Company it appears necessary as an aid to the use of the directory and provided satisfactory service can be furnished, a listing may be permitted under the address of a PBX station or extension station, installed on premises of the customer (except at a residence); but an address different from that of the switchboard, or main station, using the telephone number of the primary listing. In connection with Private Branch Exchange service at hotels, motels, retirement complexes, or boarding houses, residence extra listings at business extra listing rates may be provided in the names of permanent guests or tenants at that location, provided approval is obtained of the hotel or motel involved. However, no separate billing will be issued for these instances. At the option of the customer, extra listings may be obtained upon the issuance of a directory or between issues of directories at which time they appear on information records only. Charges for extra listings date form the time the listings are posted on information records. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 6 Original Sheet No. 3 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. DIRECTORY LISTINGS NONPUBLISHED SERVICE A listing is considered to be nonpublished when, at the customer's request, there is no listing placed in the Telephone Company's telephone directories or on information. This arrangement will be provided only under the terms of a special agreement wherein the customer agrees to save the Telephone Company harmless from any damages which might result because of the nonpublished listing and to absolve the Telephone Company from any responsibility for the failure of the customer to receive telephone calls because of the nonpublished listing. The rate for nonpublished service does no apply to the following services: When the customer has another published number for the same class of service in the same exchange. Public Telephone Service Special Reversed Long Distance Service(Enterprise) Foreign Exchange/Zone Service Temporary Service (service provided for a period not more than 30 days) Local Exchange Service for customers living in a hotel, hospital, retirement complex, or boarding house provided the customer is listed under the telephone number of the establishment. When a call is placed from a telephone number associated with a non-published listing, the number and name may be disclosed if the called party has equipment to display Calling Number Delivery and/or Calling Name Delivery. Customers may prevent the display of the calling number and name by activating Caller ID blocking. Caller ID blocking is available, at no charge, in areas where Caller ID disclosure is possible. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 6 Original Sheet No. 4 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. DIRECTORY LISTINGS SPECIAL TYPES OF EXTRA LISTINGS Duplicate Listings Duplicate listings, i.e., listing of nicknames, abbreviated names, names which are commonly spelled in more than one way and rearrangements of names are permitted when, in the opinion of the Telephone Company, they are necessary for the proper identification of the customer, and are not desired to secure a preferential position in the directory or for advertising purposes. Alternate Listings Listing of an alternate telephone number to be called in case no answer is received is permitted for customers to all classes of service. The alternate number may be that of a service not under contract with the customer in connection with whose name it appears. In such a case, the consent of the customer to the alternately listed service must be obtained before the alternate listing is furnished. Extra Lines of Information Listings of office hours or other lines of information which are not required by the Telephone Company in order to efficiently handle telephone traffic are not included in the regular charges for service. Regular extra listing rates apply to the listing of office hours or other information desired by the customer in connection with his listing. A phrase directing the method of calling when a PBX operator is not on duty may be listed in the directory, at extra charges, whenever night connections are provided. Foreign Listings Foreign listings are listings appearing in a directory other than the directory in which local service is furnished. The minimum contract period for which charges will apply will be for the duration of the directory payable annually in advance. Foreign listings will be disconnected and a refund made based on the months remaining for the duration of the directory after main service has been disconnected. Residence Family Plan Directory Listing Service Residence Family Plan Directory Listing Service will include directory listings for the customer, his wife, all unmarried children and the mother and/or father of the customer, if the members of the same household. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 6 Second Revised Sheet No. 5 Cancels First Revised Sheet No. 5 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. DIRECTORY LISTINGS RATES:

Rate Per Month Residential Business Primary Listings

Regular exchange service(one listing) N/C N/C

Semipublic service (one listing).. N/C N/C Regular extra listings $2.49 $3.49 (I) Alternate listings 2.49 3.49 (I) Duplicate listings. 2.49 3.49 (I) Extra lines of information, each line.. 2.49 3.49 (I) Foreign listings (1). - Non-published service, each 3.49 3.49 (I) Residence Family Plan Directory listing service 2.49 N/A (I) FOOTNOTES(1) Billed using the Regular extra listing rate. Issued: December 19, 2008 Effective: January 1, 2009

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 7 Original Sheet No. 1 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. EMPLOYEES’ CONCESSION RATES EMPLOYEES' CONCESSION RATES Concession rate are viewed as an employment benefit and are offered to all regular full time and retired employees of the Windstream Communications Kerrville L.P. living in the Windstream Communications Kerrville L.P. service area. There are three (3) telephone concession groups as follows:

CONCESSION GROUP "A" - Executive employees will receive 100% concession on all service including service charges.

CONCESSION GROUP "B" - All employees in management positions will receive 100% concession on service charges in connection with the initial installation of service. A 50% concession will apply to all move or change charges; touch calling service and all other approved residential services, including service charges.

CONCESSION GROUP "C" - All craft employees will receive a 50% concession on touch calling service and all other approved residential services, including service charges.

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 7 Original Sheet No. 2 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. EMPLOYEES’ CONCESSION RATES The following service are not included for concession service in any concession group: Additional access lines or any equipment attached thereto.

Exception - An additional line may be installed at the same place of residence at a 50% concession rate for the employee's children up to age 19. Directory listing is required and may be in the name of the child. This provision applies to concession groups A, B, & C.

Vacation rates, toll calls, or directory listings. FX service or excess mileage charge outside the base rate area. Under circumstances where a management or craft employee is subject to call at anytime for Company convenience and business, the concession will be 100% and will apply to service charges associated with their primary station. All concession service will be subject to directory listing in the name of the employee receiving the concession. Concession rates are granted for residence only, which must be the individuals principal place of residence, and will not apply to telephone service used for private business purposes, or for a supplemental residence. All concession groups will contact the business office to have a service order written on all additions, deletions, or changes to service. Personnel in concession groups A & B are eligible for concession service beginning on the first day of their employment. Personnel in concession group C are eligible for concession service after having completed 30 consecutive days of employment. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 8 Second Revised Sheet No. 1 Cancels First Revised Sheet No. 1 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. SERVICE CHARGES GENERAL The service charges specified in this tariff apply in addition to established monthly rates and other charges provided for in other Sections of this tariff. The specified service charges contemplate work being performed at the customer's location during regular scheduled working hours. Work performed during nonscheduled hours will necessitate the customer's paying an additional charge for such nonscheduled work. Service charges do not apply to service reestablished at either a temporary or permanent location after destruction or partial destruction of telephone company-owned facilities by fire or natural disasters beyond the control of the customer. However, if service is established at a new location and the customer later moves back to the old location, the service charge is applied in connection with reestablishment of service at the old location. The Services Change Charge will apply each time a change is made to a current customer’s service at the request of the customer. SCHEDULE OF CHARGES Residential Business SERVICE ORDER $5.00 $8.00 ACCESS LINE WORK: Central Office $4.00 $7.00 Outside Plant, 1st $8.00 $12.00 Outside Plant, each additional on same service order as 1st above $4.00 $6.00 TRAVEL CHARGE $5.00 $5.00 SERVICES CHANGE CHARGE $5.00 $15.00 Issued: March 4, 2011 Effective: March 15, 2011

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 8 Original Sheet No. 2 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. SERVICE CHARGES EXPEDITED DUE DATE CHARGE:

Charge Priority service request, per service order (4) $20.00

FOOTNOTES (1) The Service Order charge does not apply when customers notify the Company that they have registered customer-

provided equipment and no other changes or work are required. (2) Charge applies to each main line, key line, CO trunk, access line and off premises extension. (3) Applicable for a trip to the customer premises for installation of the service drop. (4) This charge applies only when the customer is unwilling to accept the due date quoted and demands immediate (24

hour service) and is in addition to other applicable charges. This charge will apply even if only part of the service requested is provided on an expedited basis.

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 8 Third Revised Sheet No. 3 Cancels Second Revised Sheet No. 3 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P.

LIFELINE SERVICE General Lifeline Service is a basic single line residential service offering made available to qualified low-income consumers. Lifeline Service provides voice grade access to the public switched network, a standard white pages directory listing, access to emergency services (9-1-1), access to operator services and directory assistance, access to inter-exchange service and optional toll restriction/limitation. Lifeline Service is only allowed on the primary line within a residential household. Lifeline Service allows the waiver of the monthly residence service federal Subscriber Line Charge (SLC) per line as identified in the Windstream Southwest FCC Tariff No. 1, and also provides additional discounts up to the amounts as follows:

- Federal Supplemental Amount $1.75 - State Approved Reduction $3.50 - Additional Federal Approved Reduction $1.75

Customers qualifying for Lifeline or Linkup are those applicants that 1) certify that they are an eligible resident of Tribal lands; or 2) have a household income at or below 150% of the federal poverty guidelines; or 3) receive benefits from or have a person who resides or have a child who resides in the customer household that receive benefits from any of the following programs:

- Medicaid - Supplemental Nutrition Assistance Program (SNAP) (T) - Supplemental Security Income (SSI) - Low Income Housing Energy Assistance Program (LIHEAP) - Child Health Plan (ChiP) On a monthly basis, the Company receives from LIDA a file of all Medicaid, SNAP, and SSI recipients, and recipients (T) of benefits under the Child Health Plan who are eligible for Lifeline service. The Telephone Company, on a monthly basis, sends LIDA its file of all residential customers. LIDA then matches to Telephone Company’s file, and sends Telephone Company an updated file of all Lifeline-eligible customers. Telephone Company will then use this file to give the Lifeline Discount to eligible customers of Telephone Company.

LIDA’s monthly file to Telephone Company will also include self-enrolled customers eligible for Lifeline. Issued: July 31, 2009 Effective: September 4, 2009

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 8 Original Sheet No. 4 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. LIFELINE SERVICE and LINK UP SERVICE PROGRAMS (Cont’d) (c) Lifeline Service Program. (Cont’d)

(1) Provision of Lifeline Service (Cont’d) (C) Disconnection of service.

(i) Disconnection prohibition. - An eligible telecommunications carrier may not disconnect Lifeline

Service for non-payment of toll charges.

(ii) Discontinuance of Lifeline Discounts when eligibility ends. - Upon notice by the Texas Department of Human Services (TDHS), pursuant to subsection (f)(2)(D) of this section, that an end user no longer qualifies for Lifeline Service, the eligible telecommunications carrier shall provide a direct mail notice to the end user advising that the Lifeline Service discount will be discontinued 30 days from the date of the notice unless the end user notifies the eligible carrier that an error has been made. If the end user notifies the carrier of an error, the Lifeline Service discount will be continued for an additional 30 days to allow the end user adequate time to correct records and obtain an affirmation of eligibility from TDHS. If the end user has not obtained an affirmation of eligibility from TDHS by the end of the 60-day period, Lifeline Service may be discontinued and the end user's service and billing will continue at applicable tariffed rates.

(iii) Discontinuance of Lifeline Discounts for customers who have self-certified. - Individuals not

receiving benefits through TDHS programs, but who have met Lifeline income qualifications in subsection (b) of this section, may be required to verify their status with an affidavit. Eligible telecommunications carriers may require such verification annually and notify customers receiving Lifeline Service by direct mail that the accompanying affidavit must be submitted within 60 days to continue the Lifeline service. If the customer does not respond within 60 days, the Lifeline discount will cease and service will continue at applicable tariffed rates.

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 8 Original Sheet No. 5 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. LIFELINE SERVICE and LINK UP SERVICE PROGRAMS (Cont’d) (c) Lifeline Service Program. (Cont’d)

(1) Provision of Lifeline Service (Cont’d) (D) Service deposit prohibition. - If the qualifying low-income customer voluntarily elects toll blocking from

the eligible telecommunications carrier, the carrier may not collect a service deposit pursuant to Public Utility Commission of Texas Substantive Rule §26.24 of this title (relating to Credit Requirements and Deposits), in order to initiate Lifeline Service.

(2) Lifeline support.

(A) Lifeline support amounts. - Lifeline support amounts per qualifying low-income customer shall be

provided according to the provisions of this paragraph.

(i) Federal baseline Lifeline support amount. - An eligible telecommunications carrier shall grant a waiver of the monthly federal subscriber line charge (SLC) to qualifying low-income customers. If the eligible telecommunications carrier does not charge the federal SLC, it shall apply the federal baseline support amount to reduce its lowest tariffed residential rate for supported services.

(ii) State-approved $1.75 reduction. - Pursuant to 47 Code of Federal Regulations §54.403

(relating to Lifeline Support Amount), an eligible telecommunications carrier shall give a qualifying low-income customer a state-approved reduction of $1.75 in the monthly amount of intrastate charges paid.

(iii) Additional state reduction with federal matching. - Pursuant to 47 Code of Federal Regulations

§54.403, an eligible telecommunications carrier shall give a qualifying low-income customer the following:

(I) an additional state-approved reduction of $3.50 in the monthly amount of intrastate

charges; and

(II) a further federally approved reduction of $1.75. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 8 Original Sheet No. 6 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. LIFELINE SERVICE and LINK UP SERVICE PROGRAMS (Cont’d) (c) Lifeline Service Program. (Cont’d)

(2) Lifeline support.

(B) Recovery of support amounts.

(i) Federal baseline Lifeline support. - An eligible telecommunications carrier shall be entitled to recover the support amount required by subparagraph (A)(i) of this paragraph pursuant to 47 Code of Federal Regulations §54.407 (relating to Reimbursement for offering Lifeline), through the federal USF.

(ii) State-approved $1.75 reduction. - An eligible telecommunications carrier shall be entitled to

recover federal Lifeline support pursuant to 47 Code of Federal Regulations §54.407 to recover the reduction amount required by subparagraph (A)(ii) of this paragraph.

(iii) Additional state reduction with federal matching. -

(I) An eligible telecommunications carrier shall be entitled to recover support from the

Texas Universal Service Fund to recover the reduction amount required by subparagraph (A)(iii)(I) of this paragraph.

(II) An eligible telecommunications carrier shall be entitled to recover federal Lifeline

support pursuant to 47 Code of Federal Regulations §54.407 to recover the reduction amount required by subparagraph (A)(iii)(II) of this paragraph.

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 8 Original Sheet No. 7 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. LIFELINE SERVICE and LINK UP SERVICE PROGRAMS (Cont’d) (c) Lifeline Service Program. (Cont’d)

(2) Lifeline support.

(C) Application of support amounts.

(i) An eligible telecommunications carrier that is also an incumbent local exchange company (ILEC) as defined by Public Utility Commission of Texas Substantive Rule §26.5 of this title (relating to Definitions) that offered, as of June 1, 1997, a tariffed $3.50 Lifeline Service rate discount in addition to the $3.50 waiver of the federal SLC, must reduce rates for services determined appropriate by the commission by an amount equivalent to the amount of support it is eligible to receive. If such ILEC does not reduce its rates pursuant to a commission order, it shall not be eligible to receive support.

(ii) Eligible telecommunications carriers that charge the federal SLC or equivalent federal charges

shall apply the federal baseline Lifeline support to waive a qualified low-income customer's federal SLC. The state-approved reductions of $1.75 and $3.50 and the additional federally approved reduction of $1.75 shall be applied to reduce the monthly intrastate end user charges paid by the qualifying low-income customers.

(iii) Eligible telecommunications carriers that do not charge the federal SLC or equivalent federal

charges shall apply the federal baseline Lifeline support amount, plus the state-approved reduction of $1.75 and $3.50 and the additional federally approved reduction of $1.75 to reduce their lowest tariffed residential rate for the supported services and charge qualified low-income customers the resulting amount.

(iv) The monthly discounted residential rate for qualified low-income customers may not be

reduced below $2.50. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 8 Original Sheet No. 8 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. LIFELINE SERVICE and LINK UP SERVICE PROGRAMS (Cont’d) (d) Link Up Service Program. - This is a program certified by the Federal Communications Commission (FCC), pursuant to

47 CFR §54.411, that provides a qualifying low-income customer with the following assistance:

(1) Services.

(A) A qualifying low-income customer may receive a reduction in the eligible telecommunications carrier's customary charge for commencing telecommunications service for a primary single line connection at the customer's principal place of residence. The reduction shall be half of the customary charge or $30, whichever is less.

(B) A qualifying low-income customer may receive a deferred schedule for payment of the charges

assessed for commencing service, for which the customer does not pay interest. Interest shall be waived for connection charges of up to $200 that are deferred for a period not to exceed one year. Charges assessed for commencing service include any charges that the carrier customarily assesses to connect subscribers to the network. These charges do not include any permissible security deposit requirements. Deferred payment of these charges will not be subject to late fees or additional service fees.

(2) Qualifying low-income customer choice. A qualifying low-income customer is eligible for both of the services

set forth in paragraphs (1)(A) and (B) of this subsection.

(3) Limitation on receipt. An eligible telecommunications carrier's Link Up Service shall allow a qualifying low-income customer to receive the benefit of Link Up Service on subsequent occasions only for a principal place of residence with an address different from the residence address at which the Link Up Service was provided previously

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 8 Original Sheet No. 9 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. LIFELINE SERVICE and LINK UP SERVICE PROGRAMS (Cont’d) (e) Obligations of the customer and the eligible telecommunications carrier -

(1) Obligations of the customer. - Customers who meet the low-income requirement for qualification but do not receive benefits under the programs listed in subsection (b) of this section may provide their local eligible telecommunications carrier with an affidavit of self-certification for Lifeline and/or Link Up Service benefits. Customers receiving benefits under the programs listed in subsection (b) of this section and who have telephone service will be subject to the Lifeline automatic enrollment procedures of TDHS unless they provide their local carrier with a request to be excluded from Lifeline Service. Customers receiving benefits under the programs listed in subsection (b) of this section and who do not have telephone service must initiate a request for service from eligible telecommunications carriers providing local service in their area.

(2) Obligations of eligible telecommunications carriers.

(A) Lifeline Service.

(i) The eligible telecommunications carrier shall provide Lifeline Service to all eligible customers

identified by TDHS within its service area in accordance with this section.

(I) The eligible telecommunications carrier shall identify those customers on the initial list(s) provided by TDHS to whom it is providing telephone service and shall begin reduced billing for those qualifying low-income customers in accordance with the timeline filed with the commission pursuant to subsection (i) of this section.

(II) The eligible customer shall not be charged for changes in telephone service

arrangements that are made in order to qualify for Lifeline Service, or for service order charges associated with transferring the account into Lifeline Service. If the eligible customer changes the telephone service or initiates new service, the eligible telecommunications carrier shall begin reduced billing at the time the change of service becomes effective or at the time new service is established.

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 8 Original Sheet No. 10 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. LIFELINE SERVICE and LINK UP SERVICE PROGRAMS (Cont’d) (e) Obligations of the customer and the eligible telecommunications carrier -(Cont’d)

(2) Obligations of eligible telecommunications carriers. (Cont’d)

(A) Lifeline Service. (Cont’d)

(ii) Upon receipt of the monthly update provided by TDHS under subsection (e)(2) of this section, the eligible telecommunications carrier shall begin reduced billing for those qualifying low-income customers subscribing to services within 30 days of receipt of the monthly update.

(iii) The eligible telecommunications carrier shall provide a blank affidavit of self-certification to all

customers who may meet the low-income criteria of subsection (b) of this section but do not receive benefits from TDHS and shall provide such affidavit by direct mail at the customer's request. Upon receipt of the customer's signed affidavit the eligible telecommunications carrier shall initiate Lifeline Service within 30 days. The eligible telecommunications carrier may require annual verification pursuant to the procedure in subsection (c)(i)(C)(iii) of this section.

(B) Link Up Service. The eligible telecommunications carrier shall provide Link Up Service to all qualifying

low-income customers as described in this section. Upon receipt of the self-certification affidavit, the eligible telecommunications carrier will initiate contact, by direct mail or telephone, with the qualifying customer to determine any necessary information required to accomplish a request for new service. The customer will remain eligible for the Link Up discounts for the 12-month period covered by the self-certification affidavit but the customer will be required to contact the eligible telecommunications carrier to initiate an order for service.

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 8 Original Sheet No. 11 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. LIFELINE SERVICE and LINK UP SERVICE PROGRAMS (Cont’d) (f) Memorandum of Understanding. - Pursuant to a Memorandum of Understanding (MOU) between the commission and

TDHS to facilitate automatic enrollment of eligible customers in Lifeline, the commission and the TDHS will undertake the following obligations.

(1) Commitments of the commission.

(A) The commission will provide TDHS with a listing of eligible telecommunications carriers in the state.

The listing will include the carriers' mailing addresses, a list of the counties served by each carrier, and a carrier contact for Lifeline and Link Up Services.

(B) On a monthly basis, the commission will provide electronic updates to the listing set out in subparagraph

(A) of this paragraph, including changes, additions or deletions to the listing.

(C) The commission will work with TDHS and the eligible telecommunications carriers to develop informational material on Lifeline and Link Up Services for distribution to eligible customers through TDHS' field offices.

(D) The commission will provide TDHS with other information available to the commission that will assist

TDHS in implementing an automatic enrollment system for eligible customers. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 8 Original Sheet No. 12 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. LIFELINE SERVICE and LINK UP SERVICE PROGRAMS (Cont’d) (f) Memorandum of Understanding.(Cont’d)

(2) Commitments of TDHS

(A) TDHS will identify all active recipients of the benefits in subsection (b) of this section who are therefore eligible for Lifeline and Link Up Service.

(B) By March 2, 2001, provided that TDHS has received a signed confidentiality agreement pursuant to

subsection (1) of this section, TDHS will provide each eligible telecommunications carrier with an initial list of eligible customers for automatic enrollment in Lifeline Service in an electronic format.

(C) The initial list set out in subparagraph (B) of this paragraph shall include the name, address, county,

telephone number, if available, and social security number (SSN) of the qualifying customer. TDHS and an eligible telecommunications carrier may agree on another format to the initial list.

(D) TDHS will provide electronic updates to the initial list, in the same format, to each eligible

telecommunications carrier. The monthly updates provided by TDHS will include new eligible customers only. An annual update provided by TDHS will include "deletes", defined as a person or persons who have ceased being eligible or ceased receiving benefits from TDHS. The annual delete file will be provided by TDHS on February 1 of each year, beginning February 1, 2002.

(E) TDHS will work with the commission and the eligible telecommunications carriers to develop

informational material on Lifeline and Link Up Services for distribution to eligible customers through TDHS' field offices.

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 8 Original Sheet No. 13 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. LIFELINE SERVICE and LINK UP SERVICE PROGRAMS (Cont’d) (g) Review of Affidavits of Self-Certification, letters and notices provided by eligible telecommunications carriers. - Within

30 days of the effective date of this section, eligible telecommunications carriers must provide drafts of its standard affidavit of self-certification for low-income customers and any proposed letters, notices, or informational material, including text of its directory notice, to be used pursuant to this section for commission review and approval.

(h) Implementation timeline. Telecommunications carriers must implement the Lifeline Service Automatic Enrollment

Program within 180 days after the effective date of this section. (i) Reporting requirements.

(1) After receipt of the initial TDHS eligibility list and then annually on the anniversary of the date of the telecommunications carrier's full implementation of the automatic Lifeline enrollment process, all eligible telecommunications carriers shall file with the commission a report detailing how many customers were enrolled through the Lifeline Automatic Enrollment Program.

(2) Texas Universal Service Fund (TUSF). An eligible telecommunications carrier providing Lifeline Service

pursuant to this section shall report information as required by the commission or the TUSF administrator, including but not limited to the following information.

(A) Initial reporting requirements. An eligible telecommunications carrier shall provide the commission and

the TUSF administrator with information demonstrating that its Lifeline Service plan meets the requirements of this section.

(B) Monthly reporting requirements. An eligible telecommunications carrier shall report monthly to the

TUSF administrator the total number of qualified low-income customers to whom Lifeline Service was provided for the month by the eligible telecommunications carrier.

(C) Other reporting requirements. An eligible telecommunications carrier shall report any other information

required by the commission or the TUSF administrator, including any information necessary to assess contributions to and disbursements from the TUSF.

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 8 Original Sheet No. 14 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. LIFELINE SERVICE and LINK UP SERVICE PROGRAMS (Cont’d) (i) Reporting requirements.(Cont’d)

(3) Federal Lifeline Service Program. - An eligible telecommunications carrier shall file the following information with the administrator of the Federal Lifeline Program:

(A) information demonstrating that the eligible telecommunications carrier's Lifeline Service plan meets the

criteria set forth in 47 Code of Federal Regulations Subpart E (relating to Universal Service Support for Low-Income Consumers);

(B) the number of qualifying low-income customers served by the eligible telecommunications carrier;

(C) the amount of state assistance; and

(D) other information required by the administrator of the Federal Lifeline Program.

(j) Notice of Lifeline and Link Up Services. - An eligible telecommunications provider shall provide notice of Lifeline and

Link Up Services in any directory it distributes to its customers and shall provide an annual bill message advising customers of the availability of Lifeline and Link Up Services. In any instance where the carrier provides bilingual (English and Spanish) information in its directory and annual bill messages, the carrier must also provide its notice regarding Lifeline and Link Up Service in a bilingual format.

(k) Confidentiality agreements. - Eligible telecommunications carriers must execute a confidentiality agreement with TDHS

prior to receiving the eligible customer list pursuant to subsection (f)(2)(B) of this section. The agreement will specify that client information is released by TDHS to the carrier for the sole purpose of providing Lifeline and/or Link Up Service to eligible customers and that the information cannot be released by the carrier or used by the carrier for any other purpose.

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 9 Second Revised Sheet No. 1 Cancels First Revised Sheet No. 1 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. EXCHANGE SERVICE KERRVILLE, TEXAS, EXCHANGE AREA The charges quoted are for a period of one month, payable monthly in advance, and entitle the customer to local exchange service and extended area service to the Ingram, Hunt, Mountain Home and Garven Store Exchanges of the Hill Country Telephone Cooperative, Ingram, Texas, at the flat rates shown below. RATES WITHIN THE BASE RATE AREA Service Monthly Charge Rates Business: One Party $20.50 (I) Residence: One Party (1) $ 6.80 Two Party * $ 5.70 Four Party * $ 4.10 Other Service (1): Semi Public Paystation ** $20.50 (I)

Key Line $24.15 (I) PBX/PABX Trunk and/or DID Access Line $32.55 Central Office Direct Inward Dialing (DID) Equipment Each Block of 50 DID Numbers $50.00 $22.50

DID Service for customers who are converting their traditional access lines, such as Single Line Business, Key, PBX Trunk, Centrex, etc. to DID on a ISDN PRI for Voice over IP Service.

Re-instatement of a DID number to a DID Number block, per individual DID number assigned -First Number $200.00 $1.00

-Each Additional Number $20.00 $1.00 * Obsolete Service - Available to Existing Customers Only at Existing Location. ** Obsolete Service - Effective April 15, 1997 (1) Effective December 10, 2002 to December 31, 2002, any Windstream Communications Kerrville, L.P. residential

customer ordering an additional Local Exchange Access Line from Windstream will be eligible to receive two (2) months of free KTC INET Dial-Up Internet Service when subscribing to KTC INET.

Issued: December 19, 2008 Effective: January 1, 2009

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 9 First Revised Sheet No. 2 Cancels Original Sheet No. 2 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. EXCHANGE SERVICE KERRVILLE, TEXAS, EXCHANGE AREA (Continued)OUTSIDE BASE RATE AREA BUT WITHIN EXCHANGE AREA Monthly Rates Zone A Zone B Business: Rural Party * $20.50 $20.50 (I) Residence: Rural Party * $ 6.75 $ 7.60 Only other service offering outside the Base Rate Area is one party, semi-public, key line, trunk and DID, plus applicable zone charges as provided in Section 17. EXPANDED TOLL-FREE LOCAL CALLING SERVICE Expanded Toll-Free Local Calling Service (ELCS) is an arrangement whereby customers in an exchange are allowed to make calls to and receive calls from customers in another exchange pursuant to Substantive Rule §26.219. ELCS is a non-optional service subject to the rate specified below. This monthly rate additive is assessed on a per access line basis to all customers in the Kerrville Exchange and is intended to recover the lost toll and added expenses of implementing ELCS, per Substantive Rule §26.219. The rate is in addition to the basic local exchange rate as specified in this tariff. These rates will apply as of the date of implementation ordered by the Commission and until Windstream Communications Kerrville, L.P.'s next general rate case. The following exchange is within the Kerrville ELCS calling scope: Harper, Texas Monthly Rate Expanded Toll-Free Local Calling Service (ELCS) Residential (per access line) $0.29 Business (per access line) $0.53 * Obsolete Service - Available to Existing Customers Only at Existing Location. Issued: December 19, 2008 Effective: January 1, 2009

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 9 First Revised Sheet No. 3 Cancels Original Sheet No. 3 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. EXCHANGE SERVICE HARPER, TEXAS, EXCHANGE AREA The charges quoted are for a period of one month, payable monthly in advance, and entitle the customer to local exchange service at the flat rates shown below. RATES WITHIN THE BASE RATE AREA Monthly Rates Business: One Party $18.60 (I) Residence: One Party (2) $ 6.65 Two Party * $ 5.50 Other Services (2): Semi Public Paystation $18.60 (I) Key Line $21.90 (I)

PBX/PABX Trunk, Access Line $29.50 (I) OUTSIDE BASE RATE AREA, BUT WITHIN EXCHANGE AREA Monthly Rates Zone A Zone B Business: Rural Party * $18.60 $18.60 (I)

Residence: Rural Party * $ 6.95 $ 7.80 Only other service offering outside the Base Rate Area is one party, semi-public, key line, trunk and DID, plus applicable zone charges as provided in Section 17. * Obsolete Service - Available to Existing Customers Only at Existing Location. (2) Effective December 10, 2002 to December 31, 2002, any Windstream Communications Kerrville, L.P. residential

customer ordering an additional Local Exchange Access Line from Windstream will be eligible to receive two (2) months of free KTC INET Dial-Up Internet Service when subscribing to KTC INET.

Issued: December 19, 2008 Effective: January 1, 2009

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 9 Original Sheet No. 4 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. EXCHANGE SERVICE HARPER, TEXAS, EXCHANGE AREA (Continued) EXPANDED TOLL-FREE LOCAL CALLING SERVICE Expanded Toll-Free Local Calling Service (ELCS) is an arrangement whereby communities expand their basic local calling scope to include single or multiples exchanges pursuant to Substantive Rule §26.219. ELCS is a non-optional service subject to the rate specified below. This monthly rate additive is assessed on a per access line basis to all customers in the Harper Exchange. The rate is in addition to the basic local exchange rate as specified in this tariff. These rates will apply as of the date of implementation ordered by the Commission and until Windstream Communications Kerrville, L.P.'s next general rate case. The following exchange is within the Harper ELCS calling scope: Kerrville, Texas Monthly Rate Expanded Toll-Free Local Calling Service (ELCS) Residence, per access line $3.50 Business, per access line $7.00 Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 9 Original Sheet 5 KERRVILLE TELEPHONE COMPANY EXCHANGE SERVICES

LOCAL EXCHANGE SCHEDULES, Tier Markets

Exchange Name Tier Market Harper ........................................................................................................................................ Tier 2 Kerrville ...................................................................................................................................... Tier 1

FOOTNOTES (1) Each announcement line will be billed at the B-1 rate for the serving exchange. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 10 Original Sheet No. 1 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CONNECTION WITH CUSTOMER-PROVIDED EQUIPMENT AND FACILITIES GENERAL This Section contains regulations, rates and charges, for the connection of certain customer-provided equipment and facilities to the Company’s telecommunications network. In addition to the provisions of this tariff Section, the General Rules and Regulations of the Company as set forth in the Customer Services Tariff are also applicable to all services and facilities of the Company furnished for connection with customer-provided equipment and facilities as specified in this Section. Customer-provided terminal equipment, protective circuitry, and communications systems may be used with the facilities furnished by the Company for telecommunications services as provided in the following paragraphs of this Section and Section 3 of the Customer Services Tariff. In all such cases the customer-provided terminal equipment or communications systems will be so constructed maintained and operated as to work satisfactorily with the facilities of the Company. Satisfactory performance of the telecommunications network requires continuing functional compatibility of the network control signals and the switching equipment involved. To assure such continuing compatibility, network control signaling in the furnishing of telecommunications service shall be performed by equipment furnished, installed and maintained by the Company unless the customer-provided terminal equipment or protective circuitry meet the requirements of Part 68 of the FCC Rules and Regulations. Customer-provided terminal equipment or communications systems that serve a location which the Company considers impracticable to serve because of hazard or inaccessibility may be connected with telecommunications service only by means of connecting equipment furnished by the Company unless the customer-provided terminal equipment, communications systems, protective circuitry, or premise wiring meets the requirements of Part 68 of the FCC Rules and Regulations as specified in this Section. Responsibility of the Company The Company shall not be responsible for the installation, operation or maintenance of any customer-provided terminal equipment, protective circuitry, or communications systems. Telecommunications service is not represented as adapted to the use of all types of customer-provided terminal equipment or systems. Where such are connected to Company facilities, the responsibility of the Company shall be limited to the furnishing of facilities suitable for telecommunications service; subject to the responsibility the Company shall not be responsible for (1) the through transmission of signals generated by the customer-provided equipment, protective circuitry, or systems (2) or for the quality of, or defects in, such transmission, or (3) the reception of signals by customer-provided equipment, protective circuitry or systems. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 10 Original Sheet No. 2 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CONNECTION WITH CUSTOMER-PROVIDED EQUIPMENT AND FACILITIES GENERAL (Continued) Responsibility of the Company (Continued) The Company will not be responsible to the customer or otherwise, if changes, as reasonable required in the operation of its business and which are not inconsistent with Part 68 of the FCC Rules and Regulations, in the Company’s communications facilities, equipment, operations or procedures renders the customer-provided terminal equipment, protective circuitry, or communications system obsolete or require modification or alteration of such equipment. The Company will give at least 90 days notice in writing if such changes can reasonable be expected to occur, allowing the customer an opportunity to maintain uninterrupted service. Liability of the Company The Company will not be responsible for any loss or damage, nor for any impairment or failure of the service, arising from or in connection with the use of facilities of customers and not caused solely by the negligence of the Company. The Telephone Company will not be liable for damages arising out of injuries to persons or property from voltages or currents transmitted over the facilities of the Company caused by customer-provided terminal equipment or protective circuitry. Responsibility of the Customer The customer indemnifies and saves the Company harmless against claims for infringement of patents arising from combining such equipment or systems with, or using it in connection with, facilities of the Company; and against all other claims arising out of any act or omission of the customer in connection with facilities provided by the Company. The customer must provided all the electrical power necessary for the operation of customer-provided communications systems equipment and associated lines to the point of interconnection. The customer shall provide premises wiring that is installed in compliance with Part 68 of the FCC Rules and Regulations and the National Electric Code. For installation of premise wiring other than residential one and two-line service, wiring must comply with regulations as provided under the Section, Installation of Premise Wiring, and Part 68 of the FCC Rules and Regulations. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 10 Original Sheet No. 3 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CONNECTION WITH CUSTOMER-PROVIDED EQUIPMENT AND FACILITIES GENERAL (Continued) Responsibility of the Customer (Continued) Where telecommunications service is available under this tariff for use in connection with customer-provided terminal equipment, protective circuitry, or communications systems, the operating characteristics of such equipment or system, shall be such as not to interfere with any of the services offered by the Company. Such use is subject to the further provisions that the customer-provided equipment or system does not endanger the safety of Company employees or the public; damage, require change in or alteration of, the equipment or other facilities of the Company; interfere with the proper functioning of such equipment or facilities; impair the operation of the telecommunications system or otherwise injure the public in it use of the Company’s service. Upon suitable notification to the customer, the Company may make such tests and inspections as may be necessary to determine that the above requirements are being fulfilled in connection with the installation, operation and maintenance of customer-owned facilities or equipment. The Company may interrupt the connection if at any time such action should become necessary in order to protect any of its services because of departure from these requirements. Upon notice from the Company that the customer-provided terminal equipment or protective circuitry is causing or is likely to cause hazard or interference to the telephone network the customer shall make such changes as shall be necessary to remove or prevent such hazard or interference. However, where proper notice is not practicable, the Company may temporarily discontinue service immediately if such action is deemed reasonable under the circumstances. The customer will be notified of such temporary discontinuance and afforded and opportunity to correct the conditions causing the temporary discontinuance. The customer shall be responsible for the payment of Company charges, as specified below, for visits by the Company to the customer’s premises where a service difficulty or trouble results from customer-provided facilities whether or not such equipment or systems are legally connected in accordance with the terms of this Section. A restoration or maintenance of service charge as shown below applies for each service call made to a customer’s premises or the premises of any other customer when service is affected due to a service impairment because of the connection of an unauthorized attachment, connection of a miscellaneous device, or connection of equipment or facilities provided by the customer. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 10 Original Sheet No. 4 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CONNECTION WITH CUSTOMER-PROVIDED EQUIPMENT AND FACILITIES GENERAL (Continued) Responsibility of the Customer (Continued) Customers providing their own equipment or facilities shall reimburse the Company for damages to facilities or equipment of the Company caused by the negligence or willful act of the customer or resulting from improper use of the Company facilities, or due to malfunction of any facilities or equipment provided by other than the Company. Restoration or Maintenance of Service Charge In instances where the trouble is determined (in a timely manner) to be caused by jacks, inside wire and/or customer-provided equipment or facilities a service charge of $20.00 will be applicable. In instances where Company personnel are required to be at the customer’s premises for an extended periods of time for the purpose of testing, trouble-shooting or any other work in connection with the customer’s equipment or facilities, the customer will be billed the actual cost for time, materials, etc., expended on that particular call out. Violation of Regulations When any customer-provided equipment, protective circuitry or communications system is used with telecommunications service in violation of any of the provisions in this tariff, the Company will take such immediate action as necessary for the protection of its services, and will promptly notify the customer of the violation. The customer shall discontinue such use of the equipment or systems or correct the violation and shall confirm in writing to the Company within 10 days, following the receipt of written notice from the Company, that such use has ceased or that the violation has been corrected. Failure of the customer to discontinue such use or to correct the violation and to give the required written confirmation to the Company within the time stated above shall result in termination of the customer’s service until such time as the customer complies with the provisions of this tariff. INSTALLATION OF PREMISES WIRING Premises wiring connects separately-housed equipment entities or system components to one another, or connects an equipment entity or system component with the telephone network interface, located at the customer’s premises and not within an equipment housing. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 10 Original Sheet No. 5 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CONNECTION WITH CUSTOMER-PROVIDED EQUIPMENT AND FACILITIES INSTALLATION OF PREMISES WIRING (Continued) Fully Protected Premises Wiring 1. Fully protected premises wiring is premises wiring which is either:

a) No greater than 25 feet in length (measured linearly between the points where it leaves equipment or connector housings) and registered as a component of and supplied to the user with the registered terminal equipment or protective circuitry with which it is to be used. Such wiring shall either be pre-connected to the equipment or circuitry, or may be so connected by the user (or others) if it is demonstrated in the registration application that such connection by the untrained will not result in harm, using relatively failsafe means.

b) A cord which complies with the previous paragraph and which is extended once by a connectorized FCC-registered

extension cord which itself complies with the previous paragraph. Extension cords may not be used as a substitute for wiring which for safety reasons should be affixed to or embedded in a building’s structure.

c) Wiring located in an equipment room with restricted access provided that this wiring remains exposed for inspection

and is not concealed in the building’s structure, and that it conforms to other than fully protected premises wiring as set out below.

d) Electrically behind registered (or grandfathered) equipment, system components or protective circuitry which assure

that electrical contact between the wiring and commercial power wiring or earth ground will not result in hazardous voltages or excessive longitudinal imbalance at the telephone network interface.

2. Protected Premises Wiring Requiring Acceptance Testing for Imbalance:

Premises wiring which is electrically behind registered (or grandfathered) equipment, system components or circuitry which assure that electrical contact between the wiring and commercial power wiring will not result in hazardous voltages at the telephone network interface.

3. Unprotected premises wiring is all premises wiring other than described above. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 10 Original Sheet No. 6 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CONNECTION WITH CUSTOMER-PROVIDED EQUIPMENT AND FACILITIES INSTALLATION OF PREMISES WIRING (Continued) Other Than Fully-Protected Wiring

1. Types of Wiring Authorized:

a) Between Equipment Entities – Unprotected premises wiring, and protected premises wiring requiring acceptance testing for imbalance, may be used to connect separately-housed equipment entities to one another.

b) Between an Equipment Entity and the Network Interface(s) – Fully-protected wiring shall be used to connect

equipment entities to the telephone network interface unless the Company is unwilling or unable to locate the interface within twenty-five feet of the equipment entity on reasonable request. In any such case, other than fully-protected premises wiring may be used if otherwise I accordance with these rules.

c) Hardware Protection as Part of the Company’s Facilities – In any case where the Company chooses to provide (and

the customer chooses to accept, except as authorized in Part 68 of the FCC Rules and Regulations) hardware protection on the network side of the interface(s), the presence of such hardware protection will affect the classification of premises wiring under Part 68 of the FCC Rules and Regulations for the purposes of the Section.

2. Installation Personal

Operations associated with the installation, connection, reconfiguration and removal (other than final removal of the entire premises communications system) of other that fully-protected premises wiring shall be performed under the supervision and control of a supervisor, as defined in Paragraph 3, below. The supervisor and installer may be the same person.

3. Supervision

Operations by installation personnel shall be performed under the responsible supervision and control of a person who:

a) Has had at least six months of on-the-job experience in the installation of telephone equipment or of wiring used with such equipment;

(Continued on next page) Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 10 Original Sheet No. 7 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CONNECTION WITH CUSTOMER-PROVIDED EQUIPMENT AND FACILITIES INSTALLATION OF PREMISES WIRING (Continued) Other Than Fully-Protected Premises Wiring (Continued) 3. Supervision (Continued)

b) Has been trained by the registrant of the equipment to which the wiring is to be connected in the proper performance of any operations by installation personnel which could affect that equipment’s continued compliance with Part 68 of the FCC Rules and Regulations:

c) Has received written authority from the registrant to assure the operations by installation personnel will be

performed in such a manner as to comply with these rules:

d) Or, in lieu of paragraphs a. through c. of this Section, is a licensed professional engineer in the jurisdiction in which the installation is performed.

4. Affidavit

The supervisor responsible for customer-provided equipment shall prepare and furnish the Company a notarized affidavit ten days in advance of the installation of the premise wiring. This affidavit ill contain:

a) Supervisor’s qualifications

b) Supervisor’s agency authority

c) Dates the wiring installation will take place

d) The affiliation of the installation personnel

e) National and local codes to which installation conforms

f) Manufacturer and a brief description of the wire that will be used

g) Conformance with the wire to recognized standard

h) The dates when acceptance testing for imbalance will take place Such affidavit is also to be kept with the customer-provided equipment at all times. (Continued on next page) Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 10 Original Sheet No. 8 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CONNECTION WITH CUSTOMER-PROVIDED EQUIPMENT AND FACILITIES INSTALLATION OF PREMISES WIRING (Continued) Other Than Fully-Protected Premises Wiring (Continued)

5. Workmanship and Material Requirements

Wiring shall be installed so as to assure that there is adequate insulation of telephone wiring from commercial power and grounded surfaces. Wiring is required to be sheathed in an insulation jacket in addition to the insulation enclosing individual conductors unless located in an equipment enclosure or in an equipment room with restricted access; it shall be assured that this physical and electrical protection is not damaged or abraded during placement of the wiring. Any intentional removal of wiring insulation or a sheath for connection or splices shall be accomplished by removing the minimum amount of insulation necessary to make the connection or splice, and insulation equivalent to that provided by the wire and its sheath shall be suitably restored, either by placement of the splices or connections in an appropriate enclosure, or equipment rooms with restricted access, or by using adequately-insulated connectors or splicing means.

6. Specifications as to types of wiring, building and electrical codes, limitations on electrical signals, acceptance testing for imbalance, extraordinary procedures, etc., are to complied with as specified in Part 68 of the FCC Rules and Regulations.

NETWORK PROTECTION CRITERIA To protect the telecommunications network and the service furnished to the general public by the Telephone Company from harmful effect, the signal from the customer-provided communications system to the long distance message telecommunications network must comply with the following minimum network protection criteria; except where otherwise specified in this tariff; 1. Where the customer-provided communications system is connected with long distance message

telecommunications service through an arrangement and network control signaling unit furnished by the Telephone Company, the customer provided communications system must comply with the following criteria:

(Continued next page) Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 10 Original Sheet No. 9 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CONNECTION WITH CUSTOMER-PROVIDED EQUIPMENT AND FACILITIES NETWORK PROTECTION CRITERIA (Continued) 1. (Continued)

a) to prevent excessive noise and crosstalk in the network, it is necessary that the power of the signal at the central office not exceed 12db below one milliwatt when averaged over any three second interval. To permit each customer, independent of distance from the central office, to supply signal power which approximates the 12db below on milliwatt limit at the central office, the power of the signal which may be applied by the customer-provided equipment to the Company interface located on the customer’s premise will be specified for each customer’s location, but n no case shall it exceed one milliwatt.

b) to protect other services it is necessary that the signal which is applied by the customer-provided equipment to the Company interface located on the customer’s premise meets the following limits:

1. The power in the band from 3,995 Hertz to 4,005 Hertz shall be at least 18db below the power of the

signal as specified in 1 a) above.

2. The power in the band from 4,005 Hertz to 10,000 Hertz shall not exceed 16db below on milliwatt.

3. The power in the band from 10,000 Hertz to 25,000 Hertz shall not exceed 24db below one milliwatt.

4. The power in the band from 25,000 Hertz to 40,000 Hertz shall not exceed 36db below one milliwatt.

5. The power in the band above 40,000 Hertz shall not exceed 50 db below one milliwatt.

c) to prevent the interruption or disconnection of a call, or interference with network control signaling, it is necessary that the signal applied by the customer-provided equipment to the Company interface located on the customer’s premise at no time have energy solely in the 2450 to 2750 Hertz band. If signal power is in the 2450 to 2750 Hertz band, it must not exceed the power present at the same time in 800 to 2450 Hertz band.

(Continued next page) Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 10 Original Sheet No. 10 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CONNECTION WITH CUSTOMER-PROVIDED EQUIPMENT AND FACILITIES NETWORK PROTECTION CRITERIA (Continued)

2. Where the customer-provided communications system is connected with long distance message telecommunications service through customer-provided equipment which affects such connections externally to a network control signaling unit by means of an acoustic or inductive connection for transmitting and/or receiving the customer-provided communications system must comply with the following criteria:

a) to prevent excessive noise and cross talk in the network, it is necessary that the power of the signal which is applied by the customer-provided equipment to the network control signaling unit located on the customer’s premise be limited so that the signal power at the output of the network control signaling unit (i.e., at the input of the Company line) doses not exceed 9db below one milliwatt when averaged over any three second interval.

b) to protect other services it is necessary that the signal which is applied by the customer-provided equipment to the network control signaling unit located on the customer’s premises meet the following limits at the output of the network control signaling unit (i.e., at the input to the Company line):

1. The power n the band from 3,995 Hertz to 4,005 Hertz shall be at least 18db below the power of the signal as specified in 1 a. above.

2. The power in the band from 4,005 Hertz to 10,000 Hertz shall not exceed 16db below one milliwatt.

3. The power in the band from 10,000 Hertz to 25,000 Hertz shall not exceed 24db below one milliwatt.

4. The power in the band from 25,000 Hertz to 40,000 Hertz shall not exceed 36db below one milliwatt.

5. The power in the band above 40,000 Hertz shall not exceed 50db below one milliwatt.

c) to prevent the interruption or disconnection of al call, or interference with network control signaling, it is necessary that the signal that the signal applied by the customer-provided equipment to the network control signaling unit located on the customer’s premises be limited so that the signal at the output of the network control signaling unit (i.e., at the input to the Company line) shall at no time have energy solely in the 2450 to 2750 Hertz band. If there is signal power at the output of the network control signaling unit in the 2450 to 2750 Hertz band, it must not exceed the power present at the same time in 800 to 2450 Hertz band.

3. The customer shall limit the quantity of extension telephones and other equipment attached to an access line to that quantity which the line can serve without degrading the transmission or interfering with ringing.

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 11 Original Sheet No. 1 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. FOREIGN EXCHANGE SERVICE GENERAL Foreign exchange service is the service of one exchange furnished to a customer located in the serving area of another exchange. The exchange from which the service is furnished is the foreign exchange (serving exchange). The exchange normally serving the area in which the customer is located is the local exchange (secondary exchange). The Telephone Company may furnish foreign exchange service, subject to the regulations listed below, provided facilities are available, service conditions will permit and satisfactory arrangements can be made with a connection company when such company is involved in furnishing a portion of the service. Foreign exchange service is not in accord with the general plan of furnishing telephone service, and will be furnished only under special conditions where the service is warranted by the circumstances involved. The Telephone Company does not obligate itself to furnish this service, particularly where is involves undue expense or impairment of the service furnished the general public. Foreign exchange service is not offered in conjunction with Tel-Assistance Service as specified in Section 9, Sheet 3a, paragraph 1 of the Local Exchange Tariff. If facilities are not available and unusual expenditures are involved in making them available, the customer may be required to pay an additional charge to cover the unusual expenditures or to contract for service beyond the initial period or both. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 11 Original Sheet No. 2 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. FOREIGN EXCHANGE SERVICE RATES The monthly rate for the exchange service portion of each foreign exchange service, whether furnished from an exchange of this Telephone Company or a connecting company, is the regular monthly rate for individual line foreign exchange access service, central office trunk and/or extension applicable within the base rate area of the serving foreign exchange, plus interexchange charges (See Toll Private Line Services). Detached extensions may be associated with foreign exchange service. A detached extension is an extension located in an exchange other than the exchange where the local access line service terminates. When a detached extension is associated with foreign exchange service, regular extension line mileage charges apply from the central office to the customer location in each exchange. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 11 Original Sheet No. 3 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. FOREIGN EXCHANGE SERVICE ADDITIVE CHARGES FOR FX CUSTOMER WITHIN THE COMPANY'S SERVING AREA REQUIRING 4-WIRE OPERATION The furnishing of foreign exchange service contemplates the service being furnished on a two-wire basis. In those cases requiring utilization of four-wire or equivalent in order to provide satisfactory service, the mileage charges will be computed based on two circuits. The mileage charges applicable will be extension mileage charges as provided in the General Exchange Tariff for the additional local channel from the central office to the customer location. When four-wire channel-terminal equipment is required the following rates and charges will apply: Service Rate Per Charge Month Four-Wire Channel-Terminal Equipment $10.00 $20.00 If the customer is located outside the base rate area of the exchange from which he normally would be served, excess mileage charges will apply. Other rates and charges may apply according to the conditions outlined above. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 12 Original Sheet No. 1 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. PRIVATE LINE SERVICES INTEREXCHANGE PRIVATE LINE SERVICES The Windstream Communications Kerrville, L.P. concurs in the Private Line Service Tariff and the Digital Link Service Tariff which Southwestern Bell Telephone Company has on file with the Public Utility Commission of Texas. The concurrence includes the rules and regulations governing this service as well as the rates, including all amendments, revisions, or successive issues of such tariffs as Southwestern Bell Telephone Company may lawfully make, and Windstream Communications Kerrville, L.P. makes itself a party to such rates, charges, rules and regulations until this concurrence is revoked or canceled by Windstream Communications Kerrville, L.P. or Southwestern Bell Telephone Company. This concurrence is only applicable to existing customers who are subscribed to this service as of December 31, 1998 and only at their existing location. Subject to the jurisdiction of the Public Utility Commission of Texas, Windstream Communications Kerrville, L.P., expressly reserves the right to cancel this statement of concurrence when it appears that such cancellation is appropriate. TAX ADJUSTMENT Services provided under this Section are subject to a tax adjustment factor calculated as directed by Substantive Rule §26.202 pursuant to House Bill 11 passed by the 72nd Legislature, First Called Special Session 1991. The tax adjustment factor will be assessed at a final approved rate of 1.80 percent of revenue billed on a monthly basis pursuant to Docket No. 23339. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 12 Original Sheet No. 2 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. INTRAEXCHANGE PRIVATE LINE SERVICES REGULATIONS The regulations contained in this section are in addition to the General Rules and Regulations in Section 3 of this tariff. Full Period Service For each multipoint channel, the total mileage is the sum of the direct airline distances to the nearest building served at each premises to its serving office, plus the shortest combination of airline distances between the serving central offices. The rates apply to the total mileage so obtained. When an off-premise channel terminates in more than one building on the same premise, the on-premise rate applies. Channels for Miscellaneous Purposes In addition to the regulations and definitions as set forth in this Tariff, the following regulations apply to channels for remote metering, supervisory control, telewriting, and miscellaneous signaling purposes. Description of Channels The following types of channels are furnished between specified locations for such purposes as to indicate the readings of meters at other locations, to operate switches which in turn perform some desired operation, to transmit and receive longhand written material, or to operate signals: Grade I - Low frequency channels suitable for the transmission of direct current mark-space signal pulses at a

constant level up to a rate of 30 baud. These channels are not suitable for the transmission of alternating current tones and are not provided with line battery.

Grade II - Unconditioned channels having transmission characteristics similar to those channels furnished for 60-

speed (45 Baud), 75-speed (55 baud) and 100-speed (75 baud) private line teletypewritter services. These channels are capable of transmitting direct current mark-space signals and are not suitable for the transmission of alternating current tones. These channels are equipped with line battery.

Grade III - Channels having transmission characteristics similar to those channels furnished for private line

telephone service. These channels are not suitable for the transmission of direct current mark-space signal pulses. (These channels are suitable for telewriting purposes.)

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 12 Original Sheet No. 3 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. INTRAEXCHANGE PRIVATE LINE SERVICES AND CHANNELS REGULATIONS (Continued) Description of Channels (Continued) The channels specified in Grade I, Grade II, and Grade III above are furnished for half-duplex or duplex service. Channels furnished under this section of the General Exchange Tariff may be used by the customer, in accordance with the normal transmission characteristics of such channels, for remote metering, supervisory control, and miscellaneous signaling purposes only. FULL PERIOD SERVICE Service Rate Per Charge(5) Month Rates Common Battery Service (with Central Office Battery on a paired circuit) Between buildings including one point of termination at each end: On different premises, airline, per 1/4 mile, or fraction thereof, per channel $7.50 $2.00 Minimum Charge, per channel - 8.00 One- or two-way automatic signaling for two-point service (additional charges may apply for multipoint automatic signaling), per line (1) 7.50 .75 Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 12 Original Sheet No. 4 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. INTRAEXCHANGE PRIVATE LINE SERVICES AND CHANNELS FULL PERIOD SERVICE Service Rate Per Charge(5) Month Rates(Continued) Magneto Service (Paired circuit without Central Office Battery) Between buildings including one point of termination at each end: On different premises, airline per 1/4 mile, or fraction thereof, per channel 7.50 1.00 Minimum Charge, per channel - 4.00 Subject to availability – between buildings on same premises airline per 300 feet or fraction thereof, per channel 7.50 .25 Minimum Charge, per channel - 1.00 Subject to availability - within the same building including two points of termination, per channel 7.50 1.00 MILEAGE RATES EXTENSION LINE MILEAGE Extension line mileage charges are applicable in connection with extension stations and private branch exchange stations not located in the same building as the main station. Extension line mileage charges will apply to extension station lines and private branch exchange lines terminating in a multiline telephone system, even though no station is directly associated with the line. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 12 Original Sheet No. 5 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. INTRAEXCHANGE PRIVATE LINE SERVICES AND CHANNELS MILEAGE RATES EXTENSION LINE MILEAGE Rate Per Month Extension lines (Also applies to PBX and PABX station lines) Between points in different buildings on the same premises, per 300, or fraction thereof $.25 Between points not on the same premises but in the same Exchange area as the main station, computed airline between the main station and extension, per 1.4 mile or fraction thereof 1.00 CHANNELS FOR MISCELLANEOUS PURPOSES Service Rate Per Charge(5) Month Rates Intraexchange Service Grade I (2) (3) Per 1/4 mile airline of fraction thereof - Simplex $7.50 $ .75 - Duplex 7.50 1.50 - Minimum Charge 3.00 Grade II (2) (3) Per 1/4 mile airline of fraction thereof - Simplex 7.50 $ .75 - Duplex 7.50 1.50 - Minimum Charge 3.00 Grade III (2) (3) Per 1/4 mile airline of fraction thereof - Simplex 7.50 $1.00 - Minimum Charge 4.00 Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 12 Original Sheet No. 6 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. INTRAEXCHANGE PRIVATE LINE SERVICES AND CHANNELS RECORDED MUSIC AND SPEECH CHANNELS Service Rate Per Charge(5) Month Local Channels Channel from music station to music customer (4) Per 1/4 mile, airline $7.50 $1.00 Minimum charge per month 7.50 4.00 Minimum charge does not apply on channels from bridging amplifier to music customers. Bridging amplifier installed in central office To accommodate 18 terminals $7.50 13.00 FOOTNOTES (1) Not to be used with Automatic Ringing Telephones. For Automatic Ringing Telephones see Section 17. (2) Multipoint channels will be priced out in the foregoing rates by totaling the direct airline distances from each building to

its servicing central office, plus the shortest combination of airline distances between the serving central offices, fractional 1/4 mile being treated as full 1/4 mile for each two-point segment of distance.

(3) Additional Points of Termination in Buildings, per point of Termination are at rates as specified for Full Period

(Common Battery) Service. (4) 36-Month Minimum Revenue Guarantee. (5) Additive and Subject to Service Charge in Section 8. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 13 Original Sheet No. 1 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. RURAL PARTY SERVICE DEFINITION Rural Party Service is a type of party line service furnished the customers in certain sections outside the Base Rate Area but within the Exchange Area, the facilities being owned and maintained by the Telephone Company. The service is limited to five-party except under emergency conditions. APPLICATION OF RATES The monthly rates for rural party service are included in the Local Exchange Tariffs. Extension stations may be connected at the established rates for extension service provided the maximum loop resistance and the maximum number of stations per line are not exceeded. GENERAL PROVISIONS Rural party service shall be limited to no more than five (5) parties per line, except where emergency or unusual conditions make it necessary to temporarily connect more than five (5) customers. However, not more than ten (10) customers will be connected to any one line and then only for so long as the emergency condition exists or unusual conditions make it necessary. Multi-party lines are limited to existing rural service routes. Poles and wires along public highways and roads, whether furnished at expense of the Telephone Company or the customer, are maintained by the Telephone Company and ownership thereof is vested in the Telephone Company, except where that ownership of poles may be vested in some other company with which the Telephone Company has a joint-use agreement. The Telephone Company reserves the right to connect business and residence stations on the same line. No keys for the purpose of cutting off all or a portion of the line from the Central Office are permitted except in the case of an extension station where a key may be provided for disconnecting it from the main stations. Pole and circuits placed by the Telephone Company on private property are owned and maintained by the Telephone Company. The customer does not obtain any rights of ownership in facilities provided by the Telephone Company, whether or not construction charges are applied. The rural area within the Exchange Area is divided into rural zones. Monthly rates for each zone are included in the Local Exchange Tariff. Rural zones are: Zone A - Customer located less than 5 miles from the Central Office. Zone B - Customer located more than 5 miles from the Central Office. Issued: December 12, 2006 Effective: January 23, 2007 September 16, 2006

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 14 Original Sheet No. 1 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. PREPAID LOCAL TELEPHONE SERVICE Applicability. - A dominant certificated telecommunications utility (DCTU) shall provide Prepaid Local Telephone Service (PLTS) pursuant to the requirements of this section. A DCTU shall not refuse to provide PLTS to an applicant for such service because the applicant is indebted to any DCTU or other telecommunications carrier for telecommunications services, including the carriage charges of interexchange carriers where the DCTU bills those charges pursuant to tariffs or contracts. Definitions. Basic Local Telecommunications Service - That definition given in �3.002 of the Public Utility Regulatory Act of 1995. Disconnection of telephone service - That period after which a customer's telephone number is deleted from the central office switch and databases. Prepaid Local Telephone Service (PLTS) - Prepaid Local Telephone Service means: - residential local exchange access service; - if applicable, mandatory services, including extended area service, extended metropolitan service, or expanded local

calling service; - tone dialing service; - access to 911 service; - access to dual party relay service; - the ability to report service problems seven days a week; - access to business office; - primary directory listing; - toll blocking service; and - non-published service and non-listed service at the customer's option. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 14 Original Sheet No. 2 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. PREPAID LOCAL TELEPHONE SERVICE Definitions. (Cont’d) Service connection charge - A charge applied by the DCTU to connect service to a customer's telephone line after it has been disconnected by the DCTU. Service restoral charge - A charge applied by the DCTU to restore service to a customer's telephone line after it has been suspended by the DCTU. Suspension of telephone service - That period during which the customer's telephone line does not have dial tone but the customer's telephone number is not deleted from the central office switch and databases. Toll blocking - Blocking of a customer's access to toll providers and toll services. Usage-sensitive blocking - (where technically available) - Blocking of a customer's access to services which are charged on a usage-sensitive basis for completed calls. Such calls shall include, but not be limited to, call return, call trace, and auto redial. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 14 Original Sheet No. 3 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. PREPAID LOCAL TELEPHONE SERVICE Eligible customers. Former customers - In cases where a DCTU would refuse to provide service to an applicant for residential telephone service because of the existence of indebtedness to any DCTU or other telecommunications carrier, such applicant is eligible to receive PLTS pursuant to the requirements of this section. Current customers - A current residential customer who has not been disconnected from the network but who has received a notice following suspension of service for non-payment for services is eligible to receive PLTS pursuant to the requirements of this section. Applicant previously disconnected from PLTS by a DCTU - Notwithstanding any other provisions in this section, any applicant who was previously disconnected from PLTS by a DCTU, pursuant to the Rates, terms and conditions of PLTS does not have the right to receive PLTS from that DCTU again. Business customers shall not be eligible for PLTS. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 14 Original Sheet No. 4 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. PREPAID LOCAL TELEPHONE SERVICE Requirements for notifying customers about PLTS. A DCTU shall provide notice to its customers about PLTS according to the requirements of this subsection. Timing of notice –

Notice following suspension of service. If the DCTU's standard practice is to suspend a customer's service for non-payment of charges before disconnecting service, it shall notify such customer of the availability of PLTS in the correspondence notifying the customer that their service has been suspended. Notice following disconnection of service. If the DCTU's standard practice is to disconnect a customer's service without a period of suspension, the DCTU shall notify such customer of the availability of PLTS with three days after the date of the disconnection.

Content of notice - A DCTU offering PLTS shall notify customers of the rates, terms, and conditions of PLTS, as described in Rates, terms and conditions of PLTS following, including, but not limited to, the following information: - A customer's eligibility to enter into the PLTS plan; - A description of the PLTS plan including its features, charges, and options; - A customer's responsibility to make an initial payment for PLTS and any applicable service connection charges, as

defined in Rates, terms and conditions of PLTS, following; - A customer's responsibility to make the initial deferred payment, if applicable, in the third billing cycle and every month

thereafter, for up to twelve months; - A customer's responsibility not to incur additional charges for calls, including intraLATA and interLATA long distance or

other usage-sensitive services that will be charged on the local telephone bill, nor to subscribe to any services from the DCTU other than those included in PLTS as defined in Definitions above;

- A customer's violation of the terms and conditions of the PLTS plan may result in disconnection; Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 14 Original Sheet No. 5 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. PREPAID LOCAL TELEPHONE SERVICE Requirements for notifying customers about PLTS. (Cont’d) Content of notice (Cont'd)

- When a DCTU disconnects a customer from PLTS for violation of the terms and conditions of the PLTS plan, a DCTU

has the right to retain and apply any credit in the PLTS account to the customer's outstanding balances for telecommunications services;

- If a DCTU disconnects a customer for violation of the terms and conditions of the PLTS plan, that customer does not

have the right to receive PLTS from that DCTU again; and

- The customer's responsibility to subscribe to PLTS within a certain time period in order to receive a deferral of payment of service restoral charges or service connection charges as described in Rates, terms and conditions of PLTS following.

- The customer’s right to receive basic local telephone service without entering PLTS if the customer does not owe for

basic local telephone charges. (This right shall be prominently displayed on the notice and shall be communicated to a customer anytime the utility notifies a customer of the rates and conditions of PLTS).

Subscription into PLTS Customer request to subscribe to PLTS - In order to subscribe to PLTS, the eligible customer must contact the DCTU during the DCTU's regular business hours to request PLTS. Confirmation letter - Within 24 hours of a customer-initiated inquiry in which the customer subscribes to the PLTS plan, the DCTU shall mail the customer a confirmation letter explaining the details of the PLTS plan, including, but not limited to, the customer's rights and responsibilities upon enrollment and information about the rates, terms and conditions of service under the PLTS plan. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 14 Original Sheet No. 6 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. PREPAID LOCAL TELEPHONE SERVICE Rates, terms and conditions of PLTS Rates for PLTS - The monthly rate for PLTS shall include only the following: - the applicable residential tariffed rate (or lifeline rates, if applicable), for services included in the PLTS definition in this

section; - tariffed charges for non-listed and non-published service, if requested by the customer; and - surcharges and fees established or authorized by a governmental entity that are billed by the DCTU, including but not

limited to 911, subscriber line charge, sales tax, and municipal fees. Non-recurring rates - Service connection charges. If a DCTU does not suspend basic local service prior to disconnection, the DCTU must

defer recovery of tariffed service connection charges until the subscribing customer leaves PLTS to return to basic local telecommunications service pursuant to Return to basic local telecommunications service following. However, if a customer does not subscribe to PLTS within 10 days from the date the DCTU mailed a termination notice containing notification of PLTS eligibility to that subscriber, the DCTU may charge service connection charges to that subscriber when subscribing to PLTS.

- Service restoral charges. If a DCTU suspends basic local service prior to disconnection, the DCTU must defer

recovery of the tariffed service restoral charges until the subscribing customer leaves PLTS to return to basic local telecommunications service pursuant to Return to basic local telecommunications service, following.

Late charges. The DCTU shall not assess late charges on a customer of PLTS. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 14 Original Sheet No. 7 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. PREPAID LOCAL TELEPHONE SERVICE Rates, terms and conditions of PLTS, (Cont’d) Payments under PLTS

Initial payment for PLTS. A DCTU may require the residential customer of PLTS to make an initial payment for service, which shall not exceed:

- the rates as described in Rates for PLTS, preceding, for up to two months of service under the PLTS plan; and

- applicable non-recurring service connection charges pursuant to Rates for PLTS, preceding.

Subsequent monthly payments for PLTS. A DCTU shall not require subsequent monthly payments for PLTS that exceed the rates as described above for one month of service under PLTS. The due date of such monthly payments shall be based on the DCTU's regular monthly billing cycle.

Payments under the deferred payment plan. A customer may be required to make payments under the deferred payment plan pursuant to Deferred payment plan under PLTS, following.

Toll blocking. A customer who subscribes to PLTS shall have mandatory toll blocking and usage-sensitive blocking placed on the customer's telephone line.

Customer responsibility. A customer subscribing to PLTS shall not place or receive calls, including intraLATA and interLATA long distance or other usage-sensitive services, for which additional charges are billed to the customer's telephone number by the DCTU, through tariffs or contracts nor subscribe to any services from the DCTU other than those included in PLTS, as defined in this section.

DCTU responsibility. During the customer-initiated inquiry regarding PLTS and in the subsequent confirmation letter described in this section, the DCTU shall notify the customer of their responsibilities pursuant to this section.

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 14 Original Sheet No. 8 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. PREPAID LOCAL TELEPHONE SERVICE Rates, terms and conditions of PLTS, (Cont’d)

Deferred payment plan under PLTS. As a condition of subscribing to PLTS, the DCTU may require an applicant to enter into a deferred payment plan for any outstanding debt owed to the DCTU for the services previously received under basic local telecommunications service and now subscribed to under PLTS. The DCTU shall not require an applicant for PLTS to enter into a deferred payment plan to pay any outstanding debt for any services that will not be received by the customer under PLTS including, but not limited to, intraLATA and interLATA long distance services. If the DCTU is unable to determine the amount of outstanding debt owed for the services previously received under basic local telecommunications service and now subscribed to under PLTS, the DCTU shall not require an applicant to enter into any deferred payment plan.

Determination of deferred payment plan amount. To determine the deferred payment plan amount, the DCTU shall: - determine the amount the customer owes for the services previously received under basic local telecommunications

service and which the customer subscribes to under PLTS; - apply any undesignated partial payment made by the customer prior to the customer's subscription to PLTS to past

debt which was owed to the DCTU for the services previously received under basic local telecommunications service and which the customer subscribes to under PLTS; and

- not reallocate any undesignated partial payments assigned under clause 2 of this subparagraph to amounts yet to be

incurred for basic local telecommunications service. Monthly payments under the deferred payment plan. - A deferred payment plan for past due charges under this paragraph shall not require the applicant to make monthly

payments which exceed the greater of $10 per month or one-twelfth of the outstanding debt as determined above. - If the DCTU and PLTS customer enter into a deferred payment under this paragraph, the initial deferred payment shall

be billed beginning with the third billing cycle after initiation of service and shall be billed on a monthly basis thereafter. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 14 Original Sheet No. 9 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. PREPAID LOCAL TELEPHONE SERVICE Rates, terms and conditions of PLTS, (Cont’d)

Customer deposit. No deposit shall be required from any residential applicant for PLTS. Disconnection of PLTS. - Disconnection with notice. A DCTU may disconnect PLTS after notice for any of the following reasons: - failure to comply with the terms of a deferred payment plan for PLTS; - upon conclusion of all periods for which an advance payment has been applied to the PLTS account and when the

customer's PLTS account has a zero balance; or - violation of the DCTU's rules pertaining to the use of PLTS in a manner which interferes with the service of others or

the operation of nonstandard equipment, if a reasonable attempt has been made to notify the customer and the customer is provided with a reasonable opportunity to remedy the situation.

Disconnection without notice. Not withstanding any other provision of this tariff, a DCTU may immediately disconnect PLTS without notice:

- if the customer accrues new billable charges for toll or other services on their telephone bill as described in Toll

blocking of this subsection; - where a known dangerous condition exists for as long as the condition exists; or - where service is connected without authority by a person who has not applied for the service or who has reconnected

service without authority following termination of service.

Notice after disconnection. If a PLTS customer is disconnected under Disconnection with notice or Disconnection without notice, a DCTU shall send a final notice stating that the customer is permanently disconnected from PLTS and that the customer shall not be eligible for PLTS from that DCTU. That notice shall also state the terms and conditions that the customer must satisfy before the customer can return to basic local telecommunications service.

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 14 Original Sheet No. 10 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. PREPAID LOCAL TELEPHONE SERVICE Return to basic local telecommunications service.

Customer's option to return to basic local telecommunications service. A Customer subscribing to PLTS may return to basic local telecommunications service provided the customer:

- has paid all outstanding debt to the DCTU in full, including indebtedness for the carriage charges of interexchange

carriers where the DCTU bills those charges pursuant to tariffs or contracts; and - has paid all bills for PLTS.

Notice of eligibility to return to Basic Local Telecommunications Service. Upon customer's completion of the obligations identified above, a DCTU shall:

- notify the customer of the eligibility requirements for returning to basic local telecommunications services without PLTS

restrictions; - notify the customer of the option of receiving basic local telecommunications service with toll blocking and/or usage-

sensitive blocking pursuant to the DCTU's tariffed rate, if applicable, and such toll restriction and usage-sensitive blocking can be removed at any time, upon the customer's request; and

- notify the customer of the need to contact the DCTU if the customer wants to return to basic local telecommunications

service.

Customer obligations after receiving notice. In addition to fulfilling the requirements of this subsection, in order to subscribe to basic local telecommunications service, the customer shall:

- request subscription to basic local telecommunications service from the DCTU; and - pay the service restoral or service connection charges as described Rates, terms and conditions of PLTS, preceding,

of this section if applicable and assessed by the DCTU. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 14 Original Sheet No. 11 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. PREPAID LOCAL TELEPHONE SERVICE Consumer education. - The commission shall provide information about the PLTS plan to customers. - A DCTU subject to the requirements of this section shall provide information about the PLTS plan annually in the

customer's bills. - A DCTU or its affiliate publishing a white pages directory, on behalf of the DCTU, shall disclose in clear language the

availability, terms, and conditions of the PLTS plan in the same part of its telephone directory in which it provides information in the section of the directory delineating the rights of a customer.

Toll and usage-sensitive blocking capability. - The DCTU shall provide toll blocking and usage-sensitive blocking to its maximum technical capability. - Where technically capable, toll blocking shall not deny access to 1-800 or 1-888 calls. - When imposing a toll block or usage-sensitive services block, the DCTU shall do so in a manner that is not

unreasonably preferential, prejudicial or discriminatory. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 15 Original Sheet No. 1 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P.

MTS / ACCESS / WATS LONG DISTANCE MESSAGE TELECOMMUNICATIONS Windstream Communications Kerrville, L.P. concurs in the Long Distance Message Telecommunications Service Tariff for IntraLATA Toll Service filed by Southwestern Bell for the Local Exchange Carriers of Texas. This concurrence includes the rates, charges, rules and regulations governing the IntraLATA Toll Service, including all amendments, revisions or successive issues thereof. with the exception of the rates and services listed in the Rate Table below. Windstream Communications Kerrville, L.P., makes itself a party to such rates, charges, rules and regulations until this concurrence is revoked or canceled by either company. Subject to the jurisdiction of the Public Utility Commission of Texas, Windstream Communications Kerrville, L.P., expressly reserves the right to cancel this statement of concurrence when it appears that such cancellation is appropriate.

Rate Table Dial Station-to-Station, Operator Station-to-Station, and Operator Person-to-Person. Initial 1-Minute Each Additional Minute Rate Night & Night & Mileage Day Evening Weekend Day Evening Weekend 1-17 $0.10 $0.075 $0.06 $0.08 $0.06 $0.048 18-22 0.15 0.113 0.09 0.12 0.09 0.072 23-28 0.20 0.158 0.126 0.18 0.135 0.108 29-34 0.20 0.188 0.15 0.20 0.18 0.144 35-41 0.20 0.20 0.186 0.20 0.20 0.186 Over 0.20 0.20 0.20 0.20 0.20 0.20 TAX ADJUSTMENT Services provided under this Section are subject to a tax adjustment factor calculated as directed by Substantive Rule §26.202 pursuant to House Bill 11 passed by the 72nd Legislature, First Called Special Session 1991. The tax adjustment factor will be assessed at a final approved rate of 1.80 percent of revenue billed on a monthly basis pursuant to Docket No. 23339. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 15 Original Sheet No. 2 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P.

MTS / ACCESS / WATS INTRASTATE ACCESS SERVICES TARIFF Windstream Communications Kerrville, L.P. is the issuing carrier of the Windstream Communications Kerrville, L.P. Access Service Tariff that is on file with the Public Utility Commission of Texas for providing Switched Access, Special Access Services and other miscellaneous services within the State of Texas. This issuing carrier statement includes the rates, charges, rules and regulations applicable for each service expressly listed in all Sections of the tariff. Windstream Communications Kerrville, L.P. makes itself subject to such rates, charges, rules and regulations until this issuing carrier status is revoked or canceled. Windstream Communications Kerrville, L.P. expressly reserves the right to cancel this issuing carrier status when it appears that such cancellation is appropriate. The provision of such services by Windstream Communications Kerrville, L.P. as set forth in the Windstream Communications Kerrville, L.P. Access Service Tariff does not constitute a joint undertaking with the customer for the furnishing of any service. NOTE: Customers subscribing to special access services will receive a credit of 18.0 percent on their monthly billing. This credit is applicable to all intrastate special access charges and non-traffic sensitive access charges, without limitation, found in Sections 7 and 13 of this tariff. The monthly bill credit will continue until such time as a PUC order is issued which revises the existing rates of access service tariff, provided such order takes into consideration the revenue impact of eliminating the access credit in developing the revised access rates. TAX ADJUSTMENT Services provided under this Section are subject to a tax adjustment factor calculated as directed by Substantive Rule §26.202 pursuant to House Bill 11 passed by the 72nd Legislature, First Called Special Session 1991. The tax adjustment factor will be assessed at a final approved rate of 1.99 percent of revenue billed on a monthly basis pursuant to Docket No. 23339. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 15 Original Sheet No. 3 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P.

MTS / ACCESS / WATS INTERSTATE MESSAGE TOLL The Windstream Communications Kerrville, L.P. concurs in the standard "Interstate Message Toll" rates which the American Telephone & Telegraph Company has on file with the Federal Communications Commission. The concurrence includes the rules and regulations governing this service, as well as the rates, including all amendments, revisions or successive issues of such tariffs as the American Telephone & Telegraph Company may lawfully make, and Windstream Communications Kerrville, L.P. makes itself a party to such rates, charges rules and regulations until this concurrence is revoked or canceled by Windstream Communications Kerrville, L.P. or the American Telephone & Telegraph company. Subject to the jurisdiction of the Texas Public Utility Commission, Windstream Communications Kerrville, L.P. expressly reserves the right to cancel this statement of concurrence when it appears that such cancellation is appropriate. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 15 Original Sheet No. 4 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P.

MTS / ACCESS / WATS WIDE AREA TELEPHONE SERVICE The Windstream Communications Kerrville, L.P. concurs in the standard "Wide Area Telephone Service" rates which Southwestern Bell Telephone Company has on file with the Public Utility Commission of the State of Texas. This concurrence includes the rules and regulations governing this service, as well as the rates, including all amendment, revisions or successive issues of such tariffs as Southwestern Bell Telephone Company may lawfully make, and Windstream Communications Kerrville, L.P. makes itself a party to such rates, charges, rules and regulations until this concurrence is revoked or canceled by Windstream Communications Kerrville, L.P. or Southwestern Bell Telephone Company. Subject to the jurisdiction of the Texas Public Utility Commission, Windstream Communications Kerrville, L.P. expressly reserves the right to cancel this statement of concurrence when it appears that such cancellation is appropriate. TAX ADJUSTMENT Services provided under this Section are subject to a tax adjustment factor calculated as directed by Substantive Rule §26.202 pursuant to House Bill 11 passed by the 72nd Legislature, First Called Special Session 1991. The tax adjustment factor will be assessed at a final approved rate of 1.80 percent of revenue billed on a monthly basis pursuant to Docket No. 23339. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 16 Original Sheet No. 1 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. TOUCH CALLING SERVICE GENERAL Touch Calling Service provides for the origination of telephone calls through the use of telephone equipped with tone generators. The service requires special equipment and will be furnished only where the necessary facilities and equipment are available. Other facilities, miscellaneous and supplemental equipment, request by customers will be furnished in accordance with regulations and at the rates specified in the applicable sections of this tariff. TOUCH CALLING ACCESS RATES Mo.Rate I.N.C. 1. Business Service

Tone Dialing access is required foe each central office line, trunk channel or net-work access line to provide Tone Dialing $0.00 (1)

2. Residence Service

Tone Dialing access is required for each central office line, trunk, channel or net- work access line to provide Tone Dialing $0.00 (1)

Note:(1) A service order and central office access charge apply on all orders to establish Touch Calling service or to

change from Touch Calling to Rotary Dial services. If request to establish Touch Calling or to change from Rotary Dial to Touch Calling is included on an order for other services for which a service order and/or central office charge is applicable, these charges will not be applied again.

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 17 First Revised Sheet No. 1 Cancels Original Sheet No. 1 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. MISCELLANEOUS SERVICE AND EQUIPMENT MILEAGE CHARGES-ZONE CHARGES Excess Mileage/Zone Charge In addition to the initial rates specified in the Local Exchange Tariff for each exchange and construction charges, if applicable, the following excess mileage/zone charges apply, except where mileage rates are quoted in the Local Exchange Tariffs, as governed by the following regulations, in connection with circuits extending beyond the Base Rate Area, as may be applicable. Excess mileage/zone charges are computed on the shortest airline measurement from the subscriber's station to the nearest point on the outermost Base Rate Area boundary, and apply to each circuit separately. The customer's quarter miles are then converted to the appropriate zone based on the schedule below. Excess mileage charges are payable in the same manner as charges for the associated service. The related construction charges, if any, are payable at the time the contract is accepted. Service Rate Per Charge Month Excess mileage/Zone Charge (Outside Base Rate Area) per main station, airline measurement One-party, PBX and PABX trunks, key lines, and access trunks, each 1/4 mile * $1.00 One-party, PBX and PABX trunks, key lines and access trunks Zone A - 0 to 12 quarter miles $3.50 Zone B - more than 12 quarter miles $6.50 CUSTOMER TRANSFER SWITCH - Same Serving Central Office (1) Arrangements can be made whereby calls may be transferred from one customer's number to another designated customer's number automatically. Individual line service only. Customer Transfer Switch, each $7.50 3.00 SPECIAL BILLING NUMBERS (2) Per increments of 1-25 numbers or fraction thereof 2.50 RESERVED TELEPHONE NUMBER Reserved telephone number, each (3) 4.99 (I) * Obsolete Service - Available only to Existing Customers at miles or less and only at Existing Location (per Docket 8771). Issued: January 21, 2008 Effective: February 1, 2008

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 17 Original Sheet No. 2 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. MISCELLANEOUS SERVICE AND EQUIPMENT Service Rate Per Charge Month RETURNED CHECK CHARGE Returned checks by the bank for not sufficient funds; unable to locate account; account closed; balance held, drawn against uncollected funds; two signatures required; account garnished; endorsement incorrect; payment stopped (3) $25.00 AUTOMATIC RINGING TELEPHONES For communications between two points whereby either station upon picking up the receiver automatically rings the other station Single circuit for connecting two stations, per station 5.00 $3.00 Ring - talk unit 3.00 3.50 Local channel (See Section 12, Full Period Magneto Service for Local channel rates and charges) FOOTNOTES (1) Customer Transfer Service limited to 896 office. (2) The availability of this offering is contingent upon available numbers. (3) See General Rules and Regulations. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 17 Original Sheet No. 3 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. MISCELLANEOUS SERVICE AND EQUIPMENT OPERATOR SERVICES Service Description Windstream Communications Kerrville, L.P. provides Operator Services when a customer requires the assistance of an operator to bill or collect for a local message or to interrupt or verify a local busy line. Operator Services include: assisting a customer in dialing a local number, placing a local station-to-station or person-to-person call, billing a local call to a Telephone Company Calling Card or to a third number and placing a local collect call. Line Status Verification Service is provided when a customer request that an operator determine the condition of a local exchange access line. Busy Line Interrupt Service is provided when a customer request an operator interrupt a busy line to ascertain the willingness of the interrupted parties to terminate their call and establish a connection with the requesting caller. Rates The Operator Services rates found in Southwestern Bell's Long Distance Message Telecommunications Service (MTS) Tariff are applicable. As provided in Section 15 of this tariff, Windstream Communications Kerrville, L.P. concurs in the above MTS tariff filed by Southwestern Bell for the Local Exchange Carriers of Texas. Where a customer places a local call by dialing zero plus the local telephone number, the minimum service charge for a station-to-station call billed to a Telephone Company Calling Card, as specified in the MTS tariff applies. This service is identified as Dial Calling Card in the MTS tariff. Where operator assisted station-to-station calls (termed Operator Station-to-Station in the MTS tariff), Line Status Verification, Busy Line Interrupt and Person-to-Person calls are provided, the rates and regulations specified for these services in the MTS tariff apply. Operator service rates apply in addition to any other applicable charges as specified in this tariff. In accordance with the Company's MTS tariff, charges are not applicable for Line Status Verification Service or Busy Line Interrupt Service where the operator is requested to verify or interrupt local calls to or from authorized emergency agencies. No operator service charge is applicable when operator assistance is requested in placing a local call by a handicapped customer who is unable to dial the call because of the handicap as specified in the Company's MTS tariff. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 17 Original Sheet No. 4 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. MISCELLANEOUS SERVICE AND EQUIPMENT PAY-PER-CALL INFORMATION SERVICES CALL BLOCKING Service Description - Pay-per-call information services are services that allow a caller to dial a specified 1-900-XXX-XXXX or 976-XXXX number. Such services routinely deliver, for a predetermined (sometimes time-sensitive) fee, a pre-recorded or live message or interactive program. Usually a telecommunications utility will transport the call and bill the end-user on behalf of the information provider. Free blocking - Within 90 days of being declared a dominant carrier, all dominant certificated telecommunications utilities (DCTUs) are required, upon request from the end user only, to block access to all pay-per-call information services when a call is placed to a 1-900-XXX-XXXX or 976-XXXX number. There will be no charge to the end user for the first blocking request when pay-per-call information service blocking is first installed on the end user's line. However, a non-recurring Service Order Charge as specified in Section 8, Sheet 1 of this tariff is applicable for subsequent blocking requests, if prior blocking has been removed and is being reinstated. Subscription to blocking

End users not currently receiving blocking - To restrict access to pay-per-call information services, end users must order blocking either orally or by using a written ballot. Within 60 days of being declared a DCTU, each DCTU must notify its end users of the free blocking opportunity and send a post-paid ballot to all existing end users (either through bill inserts or a separate mailing) allowing them to choose whether they want to restrict access to pay-per-call information services. New end users must be offered free blocking of pay-per-call information service calls at the time of their service order. There will be no charge to the end user for the first blocking request, however, a non-recurring Service Order Charge as specified in Section 8, Sheet 1 of this tariff is applicable for subsequent blocking requests.

End users electing not to restrict access to pay-per-call information services will have access to all 900 and 976 pay-per-call information services available in their service area.

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 17 Original Sheet No. 5 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. MISCELLANEOUS SERVICE AND EQUIPMENT PAY-PER-CALL INFORMATION SERVICES CALL BLOCKING (Continued) Mandatory blocking - In areas where restricting access to pay-per-call information services on a selective, per-line basis is not technically possible, all access to the pay-per-call information services must be blocked.

End users whose access to pay-per-call information services is blocked pursuant to this provision shall be notified prior to the time of the blocking that such blocking will take place, the fact that such blocking is being done pursuant to this section, and that such blocking is required due to the fact that restriction of access to such services is not technically possible at that time.

Once an area that has been mandatorily blocked attains the technological capability to provide per-line blocking, the DCTU shall provide the notice and balloting procedures set out in subsections (a) and (b) of this section. A blocking request from the end user received thereafter by the DCTU shall be treated as an initial blocking request and implemented without charge.

Disconnection - A DCTU may not disconnect an end user's local telephone service for nonpayment of charges for pay-per-call information service. A DCTU may implement involuntary blocking of pay-per-call information service for nonpayment of charges for pay-per-call information service. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 17 First Revised Sheet No. 6

Cancels Original Sheet No. 6

WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. MISCELLANEOUS SERVICE AND EQUIPMENT Automatic Intercept Service (AIS) (C)

A.. General

a. Automatic Intercept Service provides a service to subscribers who have had their phone number disconnected because they have either moved to a new location or requested a change in phone number. Dialing the subscriber’s former number results in a prerecorded message which announces the new number.

b. This service is provided free of charge to subscribers for the initial 30-day period.

c. At the request of the subscriber, the service can be extended beyond the 30-day period in 90-day

increments at the rates listed below.

d. Limited to those exchanges in which facilities are available to provide the service.

e. The charges below do not apply to the following:

1) when provided as a result of a number change initiated by action of the Company. 2) when the subscriber’s telephone number has been omitted from the telephone directory or is

incorrect.

3) when provided as a result of Company-initiated actions. B. Rates

The rates below apply after the initial 30-day period:

a. Nonrecurring charge per phone number –

First 90-day extension: $15.00 b. Additional 90-day extensions: $12.50

c. Service Order Charge – Per the rates contained elsewhere in this tariff. (C) Note: Automatic Intercept Service is an expansion of the Recorded Announcement Service, previously shown on this (N) page. Customers that currently receive Recorded Announcement Service will continue to have their calls intercepted at the rate of $2.99 per month for the agreed upon intercept announcement time frame. (N) Issued: January 22, 2008 Effective: February 1, 2008

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 17 Original Sheet No. 7 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. MISCELLANEOUS SERVICE AND EQUIPMENT CONFERENCE CALLING SERVICE Service Description

Conference Calling Service is the provision of a simultaneous voice connection between three or more conference call-in parties. The conference host contacts the telephone company and arranges for a unique call-in number for a specific number of call-in conferees, on a specified date and time. At the scheduled date and time, each call-in conferee calls the designated telephone number and is automatically connected into the conference circuit. All call-in parties have two-way communication with all other parties for the duration of the conference call.

A "Set-Up Charge" applies for each Conference Call arrangement. A "Conference Usage Charge" applies per minute of use for exchange Conference Call-In Party. The conference host is responsible for the Set-Up Charge and the Conference Usage Charge. All call-in parties are individually responsible for any applicable long distance charges for calls placed to the conference number outside the Kerrville Local Exchange Calling Area.

Conditions Under Which Service is Provided

Conference Calling Service is provided to the extent that facilities permit. Timing of Messages

The chargeable duration of the message is the elapsed time between the start of conversation and the time at which the disconnect signal is received.

Chargeable time does not include time lost because of faults or defects in the service.

Rates

A charge per minute or fraction thereof applies for each exchange access arrangement connected. Set-Up Charge.............. $10.00 Conference Usage Charge ... .20 (Per Minute Talk Time X Number of Conferees) Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 17 Original Sheet No. 8 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. MISCELLANEOUS SERVICE AND EQUIPMENT DISTANCE LEARNING, INFORMATION SHARING PROGRAMS and INTERACTIVE MULTIMEDIA COMMUNICATIONS Upon submission of an affidavit that complies with the requirements of Public Utility Commission of Texas Substantive Rule §26.141, 16 T.A.C. §26.141, an educational institution (as defined by the Education Code, §61.003(13), or a public or regional library as defined by Government Code §441.122, or a library operated by an institution of higher education or a school district may obtain a 25% discount on the tariffed rate for any tariffed service that is used predominantly for distance learning or information sharing program purposes. PUBLIC ENTITY HC1 SERVICE Eligible entities described in §58.253(a) of the Public Utility Regulatory Act (PURA) or their authorized representatives may order discounted intraLATA interexchange dedicated high capacity (1.544 Mbps) service (“Public Entity HC1 Service”). In order to qualify for this service, at least one point of termination of this service must be located on an eligible entity’s premises. Public Entity HC1 Service will be provided under the terms and conditions of Windstream Communications Kerrville, L.P.’s Intrastate Access Service Tariff and at the lowest rate offered for the corresponding service by any local exchange company electing incentive regulation under Chapter 58 of PURA. Qualifying educational institutions or libraries may either elect the rate treatment provided in this subsection or the discount provided pursuant to the Company’s intrastate tariffs, as described in PURA §57.022 Public Entity HC1 Service is available only for the exclusive, or shared use, of eligible entities, and will be provided only to eligible entities located in an exchange area served by the Company. Customers who obtain service under this section and are not eligible entities will have such services disconnected or will be charged standard tariffed rates for the service. Resale or sharing of Public Entity HC1 Service, or the use of Public Entity HC1 Service in the resale of local or long distance service is prohibited. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 17 Original Sheet No. 9 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. MISCELLANEOUS SERVICE AND EQUIPMENT PUBLIC ENTITY HC1 SERVICE (Cont’d) Rates for Public Entity HC1 Service apply for (1) service provided between an eligible entity’s premises where the service is between exchanges wholly within the Company’s service area; (2) service provided from an eligible entity’s premises in the Company’s service area up to the point of interconnection with the facilities of another carrier, or carriers; or (3) service provided from an eligible entity’s premises in the Company’s service area to an Interexchange Carrier’s (“IXC”) point of presence in the same LATA. The rates and regulations of other carriers or IXCs apply where any portion of the service is provided by other carriers or IXCs. Standard rates for equivalent services in other intrastate tariffs of the Company will apply when an eligible entity requests only transport mileage and neither terminating location is within the Company’s service area, or an eligible entity orders additional features with Public Entity HC1 Service. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 17 Original Sheet No. 10 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. MISCELLANEOUS SERVICE AND EQUIPMENT EDUCATIONAL PERCENTAGE DISCOUNT RATES (E-RATES) Purpose - The purpose of this section is to establish educational percentage discount rates (E-Rates) for intrastate telecommunications services, Internet access, and internal connections that are equivalent to those adopted for interstate services by the Federal Communications Commission (FCC) in 47 Code of Federal Regulations part 54, subpart F (relating to Universal Service Support for Schools and Libraries). Provisions Governing Intrastate E-Rates. - Intrastate Services Eligible for E-Rates. The percentage discount rates available pursuant to 47 Code of Federal

Regulations part 54, subpart F to eligible schools, libraries, and consortia as defined by 47 Code of Federal Regulations part 54, subpart F shall apply to the following intrastate services:

- All commercially available telecommunications services provided by telecommunications carriers; - Internet access; and - Installation and maintenance of internal connections. - Eligibility for Intrastate E-Rates. Schools, libraries and consortia eligible for E-Rates pursuant to 47 Code of Federal

Regulations part 54, subpart F shall comply with the provisions of 47 Code of Federal Regulations part 54, subpart F in order to receive the intrastate E-Rates.

Discount Matrix. The following matrix shall be used to set a discount rate to be applied to eligible intrastate services purchased by eligible schools, school districts, libraries, or library consortia based on the institution's level of poverty and location in an "urban" or "rural" area. SCHOOLS AND LIBRARIES DISCOUNT MARTIX DISCOUNT LEVEL HOW DISADVANTAGED? % of students eligible for Urban Rural national school lunch program Discount Discount <1 20 25 1-19 40 50 20-34 50 60 35-49 60 70 50-74 80 80 75-100 90 90 Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 17 Original Sheet No. 11 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. MISCELLANEOUS SERVICE AND EQUIPMENT PAPER BILL CHARGE GENERAL 1. When a business customer chooses to continue to receive a monthly paper bill from Windstream, that business customer is

subject to a monthly Paper Bill Charge. In lieu of this charge, the business customer may elect to receive his monthly bill via Windstream’s electronic billing system. There is no recurring charge for choosing to receive electronic monthly bills or for changing from paper to electronic bills. A business customer may request an exemption from the Paper Bill Charge for good cause shown, to be granted in Windstream’s reasonable discretion.

  Monthly Charge

Paper Bill Charge - per bill $2.99 Issued: July 15, 2011 Effective: September 1, 2011

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 18 Original Sheet No. 1 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. MOBILE TELEPHONE ACCESS SERVICE APPLICATION OF TARIFF The tariff applies to Mobile Telephone Access service furnished by the Windstream Communications Kerrville, L.P., or furnished jointly with other carriers within the mobile telephone access service areas specified in this tariff. REGULATIONS Definition Mobile Telephone Access Service is a communication service furnished through a mobile telephone base station between a mobile telephone unit and wire line telephone or between two mobile telephone units. Availability of Service Mobile Telephone Access Service is available to mobile units equipped for this service when within range of a mobile telephone base station through which such service is furnished and subject to transmission, atmospheric and like limitations. Mobile Telephone numbers are not assigned to a customer who does not permanently reside or maintain a business within the Telephone Company's Mobile Service area. The Telephone Company reserves the right to terminate service to any mobile telephone unit which regularly places more calls through one particular foreign base station than through its exchange base of registry. Provision of Equipment The radiotelephone equipment at the mobile station and/or fixed station shall be provided by the customer. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 18 Original Sheet No. 2 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. MOBILE TELEPHONE ACCESS SERVICE REGULATIONS (continued) Obligation of Customer The customer's use of the radio transmitter on the mobile telephone unit shall at all times be subject to the control of the automatic equipment or the operator at the mobile telephone base station of the Telephone Company. The calling party (or customer) shall establish their identity in the course of any communications as often as may be necessary. The calling party (or customer) shall be solely responsible for establishing the identity of the person or persons with whom the connection is made at the called station. The customer is responsible for the payment of all charges for services furnished in connection with Mobile Telephone Access Service including any collect or third number charges that may have been accepted by parties using the service. Limited Conversation The Telephone Company reserves the right to limit the length of conversation when necessary in times of emergency resulting in a shortage of facilities. Initial Contract Period and Termination of Service by Customer Contract Periods - The initial contract period for Mobile Telephone Access Service is one month. Service may be terminated by the customer at any time, subject to payment of full charges for the period service is rendered, except that, if termination occurs within the initial contract period, charges apply for the full initial contract period. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 18 Original Sheet No. 3 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. MOBILE TELEPHONE ACCESS SERVICE MOBILE TELEPHONE ACCESS SERVICE AREA - Exchange of Registry Mobile Telephone Access Service areas will be the area within range of the mobile telephone base station. The exchange of registry is the exchange where mobile telephone access service customers may receive or place local calls on flat rate basis. The exchange of registry is the exchanged within the mobile telephone access service area in which the major portion of local land line telephone calls are originated or terminated in conjunction with mobile telephone base station. Exchange of Registry is as follows: 150 MHz Systems Kerrville, Texas Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 18 Original Sheet No. 4 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. MOBILE TELEPHONE ACCESS SERVICE AREA COVERAGE MAP Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 18 Original Sheet No. 5 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. MOBILE TELEPHONE ACCESS SERVICE RATES General Mobile Telephone Access Service is furnished at monthly charges shown below regardless of the number of messages. The customer request for service shall specify the rate group desired. The specified rates apply to 150 MHz. A service order charge, as stated in Section 8, shall apply if the customer requests a change of rate group. Local calls for Roamers within the exchange of registry of the operating base station will be made available to mobile telephone sets operating in the area but not licensed in said exchange of registry. Service is not provided on 450 MHz systems.

Monthly Minutes of Each Add'l Service Rate Use Allowed Minute Charge (1) Rate Group 1 $11.50 15 $ .50 $35.00 Rate Group 2 22.00 45 .40 35.00 Rate Group 3 34.00 100 .30 35.00 Local Message Charge Local Message Charge (Roamer), per minute or fraction thereof $0.65 FOOTNOTE (1) Service charges quoted are in lieu of those in Section 8. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 19 Original Sheet No. 1 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. PRIVATE PAGE ACCESS SERVICE (One-Way Communications) APPLICATION OF TARIFF This tariff applies to Private Page Access Service (one-way communications) furnished by the Telephone Company form its land radio-telephone stations, to mobile receivers within the service area of that land radio-telephone station, through the use of a code emanating from the land radio-telephone station. REGULATIONS Definition Private Page Access Service - A public communication service from base stations to personal paging units through use of a code emanating from the base station. Definition of Call A call is defined as communication or signal put on the sir by the land station to be received by a mobile receiver and repeated from two or five times as necessary to insure reception by the customer. A call consists of a tone signal only. Signaling Communications One-way communications from a base station to a private page unit for the purpose of actuating a signaling device in the personal paging unit. Availability of Service Private page Access Service (one-way communications) is available to the general public. The service is available to persons within the range of the central land radio-telephone station through which such service is furnished and subject to transmission, atmospheric and like limitation. Provision of Equipment The radio equipment (private page units) will be provided by the customer. The equipment shall be suitable for the proper operation of the service as offered in this tariff. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 19 Original Sheet No. 2 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. PRIVATE PAGE ACCESS SERVICE Initial Contract Period and Termination of Service by Customer Contract Periods - The initial contract period for service is one month. Termination by Customer - Service may be terminated by the customer at any time, subject to payment of full charges for the period service is rendered except that, if termination occurs within the initial contract period, charges apply for the full initial contract period. PRIVATE PAGE ACCESS SERVICE AREA The area of this Private Page Access Service (one-way communications) is the entire area within the service area of the land radio-telephone station of the Telephone Company as follows: Land Radio-Telephone Stations Exchange Private Page Service - Tone, Digital and Voice Kerrville RATES Exchange Private Page Access Service Service Monthly Charges Rate Tone Personal Paging Service Access Line, per unit (1) $ 6.00 Digital Personal Paging Service Access Line, per unit (1) 11.00 Voice Personal Paging Service Access Line, per unit (1) 22.00 Private Page Access Service will entitle the customer to unlimited calls. FOOTNOTE (1) Applicable Service Charges, Section 8. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 20 Original Sheet No. 1 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CHARGES APPLICABLE UNDER SPECIAL CONDITIONS APPLICATION The provisions of this section relate to intrastate special services, local exchange service and company-owned rural lines. GENERAL A special construction, installation and/or termination charge may be assessed as provided in this tariff to cover all or part of the costs of providing service. A deposit may be required as provided in Section 3 and Section 4 of this tariff. No deposit will be accepted by the Telephone Company until construction charges are quoted to the applicant. Construction charges are payable when quoted by the Telephone Company or when billing is rendered as the Company, at its option, may require. Except as otherwise provided herein, the regulations in this tariff contemplate that the type of construction required to provide the quantity and class of service involved will be determined by the Company. The applicant may be required to pay the additional costs involved where a different type of construction than that proposed by the company is desired. When an applicant is so located that it is necessary to use private right-of-way to furnish service and the Company is unable to obtain the required right-of-way without cost, the applicant is required to pay the costs incurred in securing, clearing and retaining such right-of-way. The Telephone Company's obligation to furnish service is dependent upon its ability to secure and retain without unreasonable expense suitable facilities and rights-of-way; however, the Telephone Company may refuse to furnish a service having a limited demand and/or involving large expenditures which are deemed not in the public interest or which would place an undue burden on the general body of customers. The customer does not obtain any rights of ownership in facilities provided by the Telephone Company. No construction charge is made for the provision of new plant on or a along a public right-of-way or other easement within the base rate area or when the customer can be served upon completion of scheduled project budgeted by the Telephone Company. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 20 Original Sheet No. 2 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P.

CHARGES APPLICABLE UNDER SPECIAL CONDITIONS

DEFINITIONS Drop Wire - All measurement will be made to location of the protector at the applicants premises. New Construction - Telephone Company places poles, wire and/or cable along with necessary labor to provide facilities in order to serve applicant. Private Property and/or Public Right-of-Way - Excess construction charge is the same for both for the purpose of administrating this tariff. Existing Facilities - Vacant facilities in place and ready to serve. Direct Accessible Route Measurement - Direct accessible route feet from the last vacancy on the line from the base rate area in the event the last vacancy is inside the base rate area. Charges will not change when the Telephone Company elects to deviate from direct route for company reasons. Additional charges may result where the applicant elects to deviate from the direct route quoted by the Telephone Company. Multicircuit Requirements - When an applicant has requirement for two or more circuits, multiline circuit construction for the same customer will be reviewed by the Telephone Company to determine appropriate construction charges. Advance Nonrefundable Payment - A specified part of the total excess construction charge that is due to the Telephone Company from the Applicant prior to construction. This payment will be credited to the amount of excess construction charge due the Company by the applicant. This payment is not considered as a deposit or advance payment as outlined in Section 4. Deposit - See Section 4. Start of Construction - Construction is considered to have started after execution of the Aid to Construction Agreement and the Telephone Company incurs any expense in connection therewith or in preparation therefore which would not otherwise have been incurred. Rural Party Service - See Section 13. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 20 Original Sheet No. 3 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CHARGES APPLICABLE UNDER SPECIAL CONDITIONS CONSTRUCTION CHARGES (PUBLIC RIGHT-OF-WAY AND PRIVATE PROPERTY) When an applicant requests new service, is located outside the base rate area and new construction is required to provide this service, the Telephone Company will construct the first 2/10 mile on public right-of-way and 1/10 mile on private property without a construction charge. The allowance will be a front-end adjustment. Excess construction charges of $120.00 per 1/10 mile or fraction thereof will apply to all construction over the above stated allowance. An advance nonrefundable payment in the amount of $100.00 or one-half of the construction cost per applicant, which ever is less, will be required prior to the start of construction. The Telephone Company will require an Aid to Construction Charge agreement to be executed prior to start of construction. The agreement will be required whether the charge is to be paid in cash extended payment. The applicant is bound to the condition of the Aid to Construction Charge Agreement and shall have the right to terminate upon payment of all sums which the applicant agreed to pay the Telephone Company under said agreement. Excess construction charges over and above the advance nonrefundable payment may be paid monthly, where circumstances warrant, not to exceed an eighteen month period. Construction charges will be proportioned to all applicants at time of original construction charge quote. Each applicant would be quoted a proportioned share of the construction charges on the basis of that portion of the line that is devoted to his use. Once applicant/applicants are served, the newly constructed facilities become existing facilities and no construction charge will apply to new applicants subsequently connected to such facilities. UNDERGROUND SERVICE ENTRANCES If special underground construction is requested by the customer or if underground facilities are placed under adverse conditions, the customer will bear the excess cost of such construction or provide the ditch and backfill. Excess cost is the difference between the special construction cost and the standard construction cost. When a special type of construction is furnished to a customer, such as underground service connections, in an area normally served aerially, an additional charge is made equal to the difference between the estimated cost of the special type construction and the average cost of the standard construction. In the case of special construction, the customer is required to bear unusual maintenance costs. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 20 Original Sheet No. 4 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CHARGES APPLICABLE UNDER SPECIAL CONDITIONS CONSTRUCTION CHARGES (Continued) SPECIAL TYPES OF CONSTRUCTION When a special type of construction other than those covered preceding is desired by a customer or when the individual requirements of a particular situation make the construction unusually expensive, the customer is required to bear the excess cost of such construction. Any special maintenance expense that may from time to time occur will be borne by the customer except that maintenance for buried wire service, including associated trenching where required, will be at the expense of the Telephone Company. REARRANGEMENTS OF EXISTING PLANT When the Telephone Company is requested to move or change existing plant for which no specific charge is quoted in this tariff, the person at whose request such move or change is made will be required to bear the costs incurred. CONSTRUCTION REQUIRED FOR TEMPORARY SERVICE When temporary facilities are necessary to provide service, the customer will be required to pay a special charge equal to the estimated cost of the facilities in place plus the cost of removing the facilities less the salvage realized from the facilities. CHARGES FOR UNUSUAL INSTALLATIONS Multiline Service Distribution Systems Facilities furnished for Multiline Service distribution systems may require special construction charges, special monthly recurring charges, or both or a termination agreement. These charges will only apply where facilities are extended outside the building in which the Multiline Services equipment is located and where revenues received from such mileage charges are insufficient to justify construction. FEDERAL GOVERNMENT INSTALLATIONS Facilities extended on federal Government installations will be placed in accordance with procedures required by the particular Department of the Federal Government involved. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 20 Original Sheet No. 5 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CHARGES APPLICABLE UNDER SPECIAL CONDITIONS CONSTRUCTION IN NEW REAL ESTATE DEVELOPMENTS The construction charges, allowances and regulations previously specified in this tariff contemplate extension of facilities into areas of normal growth and development. Where facilities are extended into new areas of real estate development which in the opinion of the Telephone Company, are of a promotional or speculative nature, construction charges equal to all or a portion of the costs of such construction will be assessed, the amount depending upon circumstances in each case. Where completion of the real estate development would result in a reduction in the construction charge or in no construction charge at all, the developer may enter into a contractual agreement with the Telephone company which will provide for a refund of all or part of the initial construction charge when the area reaches the anticipated telephone development and other terms of the contract are met. The contract will specify the estimated telephone development within the area and the time required to complete the project not to exceed five years. In accordance with the terms of the contract, the construction charge will be recomputed on the basis of regular tariff allowances and appropriate refund made to the developer. SPECIAL SERVICE OR EQUIPMENT When the customer requests a service arrangement which requires the installation of special equipment or modification of standard equipment, for which provision is not otherwise made in this tariff, it will be furnished, when practicable, and rated in accordance with the Special Assemblies of Equipment section of this tariff. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 21 Original Sheet No. 1 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. SPECIAL ASSEMBLIES OF EQUIPMENT RATES Computation Rates for special assemblies are equivalent to the estimated costs of furnishing the special assembly Estimated cost consists of an estimates of the total cost to the Telephone Company in providing the special assembly including:

Cost

Maintenance

Depreciation based on the anticipated useful service life of the facilities with an appropriate allowance for the estimated net salvage.

General administration expenses, including taxes on the basis of average charges for these items.

Any other items of expense associated with the particular special assembly.

An amount computed on the estimated cost installed of the facilities used to provide the special assembly, for return on investment.

Estimated cost installed includes cost of equipment and materials provided or used plus the estimated cost of installing, including engineering, labor supervision, transportation, rights-of-way and other items which are chargeable to the capital accounts. Special assembly rates are subject to review and revision conditioned upon changing costs. At such time as a special assembly item becomes a tariff filing, the tariffed rate will apply. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 21 Original Sheet No. 2 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. SPECIAL ASSEMBLIES OF EQUIPMENT GENERAL Special assemblies of equipment consists of modifications of standard equipment and special equipment or service arrangements for which provision is not otherwise made in this Tariff. They will be furnished, when practical, by the Telephone Company at charges equivalent to the estimated cost of furnishing such equipment and arrangements if in connection with and not detrimental to any of the services furnished under the Telephone Company’s tariffs. When, at the option of the customer, work is not started within 60 days of the scheduled start date for a particular project, the customer may be liable for the following charges: (1) interest on project costs at the current rate for new venture capital to the Telephone Company, (2) moving and transportation costs, and (3) storage cost. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 22 Original Sheet No. 1 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CUSTOM CALLING SERVICE GENERAL Custom Calling Service is restricted to one party service. When multiple features are activated on the same line, certain features may take precedence over others. Call Forward Universal (1) - Permits the subscriber to forward incoming calls to another telephone number within the exchange or on the Long Distance Telecommunications Network where facilities permit. The Call Forwarding customer is responsible for the payment of charges for each call between the Call Forward-equipped telephone and the telephone to which the call is being forwarded. The transmission may vary depending on the distance and routing necessary; therefore, transmission may not meet normal standards. Call Forward - Busy Line, Fixed (1) - Allows incoming calls that encounter a busy condition to be automatically forwarded to another telephone number within the exchange or the Long Distance Telecommunications Network where facilities permit. The subscriber can continue a conversation while incoming calls are answered elsewhere. The Call Forward customer is responsible for the payment of charges for each call between the Call Forward-equipped telephone line and the line to which the call is being forwarded. The forwarded-to number is designated by the subscriber when the service is ordered. This service is not activated and deactivated by the subscriber but is in effect any time an incoming call encounters a busy line. A service order is required to change the forward-to number. The transmission may vary depending on the distance and routing necessary; therefore, transmission may not meet normal standards. Call Forward - Don't Answer, Fixed (1) - Allows incoming calls which are not answered after a customer designated interval to be automatically forwarded to another telephone number within the exchange or the Long Distance Telecommunications Network where facilities permit. The Call Forward customer is responsible for the payment of charges for each call between the Call Forward-equipped telephone line and the line to which the call is being forwarded. The forwarded-to number is designated by the subscriber when the service is ordered. This service is not activated and deactivated by the subscriber but is in effect any time an incoming call is not answered after the customer designated time interval. A service order is required to change the forward-to number. The transmission may vary depending on the distance and routing necessary; therefore, transmission may not meet normal standards. (1) Features with Call Forward capabilities cannot be used on a continual basis to expand the local calling scope

beyond that available to a customer's premises. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 22 Original Sheet No. 2 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CUSTOM CALLING SERVICE Call Forward - Busy Line, Variable (1) - Allows incoming calls that encounter a busy condition to be automatically forwarded to another telephone number within the exchange or the Long Distance Telecommunications Network where facilities permit. The subscriber can continue a conversation while incoming calls are answered elsewhere. The Call Forward customer is responsible for the payment of charges for each call between the Call Forward-equipped telephone line and the line to which the call is being forwarded. The forwarded-to number may be changed by the subscriber when necessary. Upon subscriber activation of this service, it is in effect any time an incoming call encounters a busy line. The transmission may vary depending on the distance and routing necessary; therefore, transmission may not meet normal standards. Call Forward - Don't Answer, Variable (1) - Allows incoming calls which are not answered after a customer designated interval to be automatically forwarded to another telephone number within the exchange or the Long Distance Telecommunications Network where facilities permit. The Call Forward customer is responsible for the payment of charges for each call between the Call Forward-equipped telephone line and the line to which the call is being forwarded. The forwarded-to number may be changed by the subscriber when necessary. Upon subscriber activation of this service, it is in effect any time an incoming call is not answered after the customer designated time interval. The called station rings normally until the incoming call has been forwarded. The transmission may vary depending on the distance and routing necessary; therefore, transmission may not meet normal standards. Call Forward - Remote Access - Allows a customer that also subscribes to the Call Forward Universal feature to activate, deactivate or change Call Forward Universal from a remote location. Call Forward - Remote Access can only be accessed from a Dual-Tone Multi-Frequency (DTMF) telephone which has a full set of characters including the "*" and "#". Enhanced Call Waiting – Allows a customer while on the phone to receive another incoming call. The incoming call is signaled to the customer through a tone that only the customer can hear. The customer is able to place the current call on hold and answer the incoming call by pressing the switch hook. The customer can then alternate between the two calls or disconnect with one. If the customer wishes to not be interrupted by an incoming call while on a particular call, the customer can disable the call waiting feature by entering a unique code before making a call or during the call. While the Call Waiting feature is disabled, incoming callers will hear a busy signal. Disabling the Call Waiting feature is a per call functionality. (1) Features with Call Forward capabilities cannot be used on a continual basis to expand the local calling scope beyond that available to a customer's premises. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 22 Original Sheet No. 3 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CUSTOM CALLING SERVICE Call Waiting - Provides a subscriber who is talking on his line, a burst of call waiting tone to signify he has another incoming call. By flashing the hookswitch, the subscribing station can be connected to the second call while holding the first call. The subscribing station may alternate between calls by flashing the hookswitch. Caller ID on Call Waiting – Displays the name and/or number associated with a call-waiting call when the call arrives at the subscribers line. Subscribers to this service must also subscribe to Calling Name and/or Calling Number Delivery. Customer premises equipment with display capability is required to receive and display the incoming information. The display of the name and/or number is subject to the same General Regulations and Feature Interactions as defined in this tariff section under Caller ID Service. Cancel Call Waiting - Allows the subscriber to cancel the Call Waiting function for the duration of one call in order to prevent call waiting tones from interrupting conversation, or in the case of home computer users, from disrupting transmission. The service is activated, either before placing a call or during a conversation, by flashing the hookswitch, entering the access code, and once again flashing the hookswitch. When the call is terminated, the subscriber's Call Waiting functionality is automatically reactivated. Speed Calling - Enables a subscriber to place calls to other telephone numbers by dialing a one or two digit code rather than the complete telephone number. Customers may subscribe to only one of either the 8 or 30 number capacity features per line. Three Way Calling - Allows a subscriber to add a third party to an existing call. When the third party answers, the subscriber may converse with that party prior to setting up a three-way conference. Toll Restriction (Originating) - Prohibits the placing of long distance calls from the customer's line. This service does not block incoming collect calls or 3rd number calls from being charged to the customer's telephone if someone at the customer's telephone accepts responsibility for those charges. The customer is still responsible for payment of these calls. Because of equipment limitations, this service blocks all operator access. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 22 Fourth Revised Sheet No. 4 Cancels Third Revised Sheet No. 4 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CUSTOM CALLING SERVICE RATES: The following rates and charges apply in addition to the established rates and charges for the services with which these features are associated Call Forwarding, Call Waiting, Speed Calling 8 Number List and Three Way Calling Residence Business Monthly Service Monthly Service Rate Charge Rate Charge One Feature Per Line Call Forwarding $3.99 Note 1 $4.99 Note 1 (I) (T) Call Waiting 2.99 Note 1 4.99 Note 1 (I) Speed Calling 8 3.99 Note 1 4.99 Note 1 (I) Three Way Calling 3.99 Note 1 4.99 Note 1 (I) Two Features Per Line Call Forwarding, Call Waiting 4.99 Note 1 7.99 Note 1 (I) Call Forwarding, Speed Calling 8 3.99 Note 1 7.99 Note 1 (I) Call Forwarding, Three Way Calling 3.99 Note 1 7.99 Note 1 (I) Three Way Calling, Speed Calling 8 3.99 Note 1 7.99 Note 1 (I) Calling Waiting, Three Way Calling 3.99 Note 1 7.99 Note 1 (I) Call Waiting, Speed Calling 8 3.99 Note 1 7.99 Note 1 (I) Three Features Per Line Call Forwarding, Call Waiting Three Way Calling 4.49 Note 1 8.99 Note 1 (I) Call Forwarding, Call Waiting Speed Calling 8 4.49 Note 1 8.99 Note 1 (I) Call Forwarding, Three Way Calling Speed Calling 8 4.49 Note 1 8.99 Note 1 (I) Call Waiting, Speed Calling 8 Three Way Calling 4.49 Note 1 8.99 Note 1 (I) Four Features Per Line Call Forwarding, Call Waiting Speed Calling, Three Way Calling 4.99 Note 1 9.99 Note 1 (I) Speed Calling 30 Number List 3.99 Note 1 (I) 5.95 Note 1 (I) Toll Restriction 3.99 Note 1 (I) 4.99 Note 1 (I) (T) Note 1: The Services Change Charge in Section 8 will apply. Issued: March 4, 2011 Effective: March 15, 2011

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 22 Fourth Revised Sheet No. 5 Cancels Third Revised Sheet No. 5 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CUSTOM CALLING SERVICE RATES (Continued) One Party One Party Residence Business Monthly Monthly Service Rate Rate Call Forward Busy Line, Fixed $ 2.99 $ 3.99 Call Forward Don't Answer, Fixed 2.99 3.99 Call Forward Busy Line, Variable 1.99 3.99 Call Forward Don't Answer, Variable 2.99 3.99 Call Forward Remote Access 2.99 4.99 Cancel Call Waiting 1.99 1.99 Caller ID on Call Waiting 3.95 4.99 Enhanced Call Waiting 4.99 5.99 Nonrecurring Service Order Charge See Services See Services (T) Change Charge (1) Change Charge (1) (T)(I) (1) One nonrecurring Service Order Charge per due date, per account is applicable for residential and business customers establishing or changing any one or a combination of the above named Custom Calling Services. Issued: March 4, 2011 Effective: March 15, 2011

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 22 Third Revised Sheet No. 6 Cancels Second Revised Sheet No. 6 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CUSTOM CALLING SERVICE Ring Plus Service: Ring Plus Service provides for a second directory number to be added to an existing telephone line. Each number will have a distinctive coded ring to identify which telephone number is being called. Each line equipped for Ring Plus Service will have a primary Directory listing associated with the primary and the secondary telephone number at no additional charge. Extra Directory listing charges as specified in Section 6 of this tariff will apply for additional listings. Ring Plus Service may only be added to an existing Residence or Business service. This feature will only be provided from central offices equipped for this service. A Service Order Charge applies in addition to the service Charge when Ring Plus is ordered as part of a new service. as an addition to an existing service or to change the service. When the order for Ring Plus Service is combined with an order for other services provided in this tariff, only one Service Order charge will apply. Residence Service Business Service Monthly Charge Monthly Charge Ring Plus $4.99 Note 1 $6.99 Note 1 (I) Priority Call: Priority call is an optional feature which is added to an existing telephone service. The feature provides for direct routing of a call to a predetermined local or long distance telephone number without dialing when the customer’s telephone is off-hook for a specified time. When the specified time delay is complete the programmed telephone number is automatically processed. If a telephone number is dialed during the timing period the programmed number is canceled and the customer dialed number is processed. Priority Call may only be added to an existing single-line Residence or Business service. This feature will only be provided from central offices equipped for this service. Note 1: Services Change Charge as found in Section 8 will apply. Issued: March 4, 2011 Effective: March 15, 2011

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 22 Third Revised Sheet No. 7 Cancels Second Revised Sheet No. 7 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CUSTOM CALLING SERVICE Call Selector (cont’d) A Service Order Charge applies in addition to the Service Charge when the Call Selector is ordered as a part of new service, as an addition to an existing service or to change the service. When an order for the Call Selector is combined with an order for other services provided in this tariff, only one Service Order Charge will apply. Residence Service Business Service Monthly Charge Monthly Charge Call Selector $ 2.99 Note 1 $ 3.99 Note 1 (I) Combined with any other Custom Call Feature $ 0.95 Note 1 $ 1.50 Note 1 (I) Privacy Controller Privacy Controller is an optional feature, which helps stop unwanted incoming calls that have been identified as either "anonymous", "out-of-area", "unavailable", or "private" before their telephone rings. In addition, this service provides the customer with the option of creating a list of numbers from which the customer does not wish to receive calls. This service is offered subject to the following conditions:

1. This service is offered where technically feasible. 2. The customer's line must be equipped with Touch-Tone. 3. This service may not be compatible with certain Advanced Intelligent Network services. 4. When multiple services are activated on the line, certain services may take precedence over others. One Party One Party Residence Business

Monthly Monthly Rate Rate

Privacy Controller 4.95 5.99

Note 1: Services Change Charge as shown in Section 8 will apply. Issued: March 4, 2011 Effective: March 15, 2011

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 22 Original Sheet No. 8 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CUSTOM CALLING SERVICE Selective Class of Call Screening Selective Class of Call Screening permits the customer to have automatically blocked various classes of long distance charges. It will be provided, at the customer's option at the following one-time charge per Access Line: Non-Recurring Charge Selective Class of Call Screening $ 55.00 This charge applies to establish screening per line. It does not apply for changes. A secondary service order charge, pursuant to Section 8, applies on orders to establish or change screening unless said request is included in an order for other service to which a Primary Service Order or Secondary Service Order applies. The customer must select the classes of calls to be blocked from those available at the time of the request. The Telephone Company reserves the right to change the screening options. If changes occur, customers with any options that are to be discontinued will be notified and given the opportunity to select new options. No non-recurring charges will apply when changes such as this are made by the Telephone Company. The Telephone Company will insure that operators it provides observe the screening classes selected. The Telephone Company does not have control over charges made by operators provided by other companies and cannot guarantee that those operators will be aware of or honor call screening classes selected by the customer. In such cases the Telephone Company will remove any charges placed on the customer's bill in violation of the screening option selected upon notification by the customer. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 22 Original Sheet No. 9 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CUSTOM CALLING SERVICE Billed Number Screening Billed Number Screening is provided at the option of the Telephone Company and when ordered by the customer, is a service which, through operator screening, prevents incoming collect and third number billed calls from being billed to the customer. The customer's telephone number is included in data bases made available to companies that provide validation services. Information in the data bases indicates whether incoming collect and third number billed calls will be allowed for billing to the customer's line. Operator screening of incoming collect, international collect, and third number billed calls is limited to Local Exchange Companies or Carriers that access the validation data base. Calls billed through the Telephone Company in violation of any specific Billed Number Screening restriction will be removed from the customers bill by the Telephone Company. There are no recurring or nonrecurring charges associated with Billed Number Screening. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 22 Original Sheet No. 10 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CUSTOM CALLING SERVICE ENHANCED CUSTOM CALLING FEATURES General - Enhanced Custom Calling Features are provided subject to the availability of facilities. These features will operate only on calls originating and terminating within an equipped serving office, or similarly equipped offices of interconnecting local telephone companies. Enhanced Custom Calling Features information will not be forwarded for calls originating from party lines. In addition, the existence of some Digital Loop Carrier systems on the subscriber loop could also inhibit the delivery of information. When multiple features are activated on the same line, certain features may take precedence over others. A Service Order Charge applies when Enhanced Custom Calling Features are ordered as a part of new service, as an addition to an existing service or to change the service. When the order for Enhanced Custom Calling Features is combined with an order for other services provided in this tariff, only one Service Order Charge will apply. These features are available only to 1-party Business and Residential Line users. Repeat Dial - Allows a subscriber to re-originate a call to the last number dialed from the subscribers telephone line by simply dialing an access code. The Telephone Company's equipment will set up the call regardless of whether the previous call was answered, unanswered, or busy. The re-originated call will be attempted for the next 30 minutes. When the call can be successfully completed the customer will receive a distinctive ring. Call Return - Enables a subscriber to dial an access code and automatically recall the last person who placed a call to the subscribers telephone number. Call Return functions whether or not the subscriber answered the last incoming call. The recall will be attempted for the next 30 minutes. When the call can be successfully completed the customer will receive a distinctive ring. This feature will not function if the calling party's telephone number has been Call Forwarded. Also, this feature will not function from a line or a trunk that does not have an associated telephone number, i.e., multi-line hunting groups. Call Selector - Permits the subscriber to pre-select a maximum of three telephone numbers that can be given a distinctive alerting signal, ring or Call Waiting tone. The subscriber can create this list of telephone numbers by dialing an access code. The list is activated/de-activated by the subscriber dialing an access code. The Telephone Company's equipment will screen incoming calls against the subscriber's list and provide the appropriate signal, ring or tone. A customer may subscribe to both Call Selector and Call Waiting features. Some customer premises equipment may not be compatible with Call Selector Service. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 22 Original Sheet No. 11 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CUSTOM CALLING SERVICE ENHANCED CUSTOM CALLING FEATURES Call Tracing Service (1) - Allows the subscriber to initiate an attempted trace of the last completed incoming call by dialing an activation code immediately after the call is terminated. If a trace is successful, the Telephone Company's equipment will record the incoming call detail (not the conversation). A successful trace cannot be made if the incoming call originates in a central office not equipped for Call Tracing Service. The results of the trace are not provided to the subscriber, but will be provided to an authorized law enforcement agency upon proper request. For further action to be taken, the customer is required to contact the Telephone Company during normal business hours. Calls from a party line are not traceable. This feature will not work if the incoming call is from a telephone number in a multiline hunt group, unless the telephone number is the main telephone number in the group. There is no monthly recurring charge for this service. Customers must contact the Telephone Company for installation of the service. A charge of $5.00 will be assessed on each successful trace activation. Selective Call Rejection - Permits the subscriber to block the last incoming call and/or calls from a maximum of three specified telephone numbers. To block specified telephone numbers, the subscriber can create a list of telephone numbers by dialing an access code. The list is activated/de-activated by the subscriber dialing an access code. The Telephone Company's equipment will screen incoming calls against the subscriber's list and block those on the list. If the subscriber receives an unwanted call from an unknown telephone number, the subscriber may block future calls from that unknown telephone number by dialing an access code. Blocked telephone numbers are directed to a Telephone Company recorded announcement. The blocking feature will not work if Enhanced Custom Calling features are not also available in the central office of the calling party's telephone number. Standard call completion will occur in those instances. (1) At its option or upon receipt of a proper request from a law enforcement agency, the Telephone Company will set up a temporary tracing arrangement using Call Tracing Service or manual trap and trace where Call Tracing Service is not available at no charge to the customer when in the judgement of the Telephone Company or law enforcement agency, the unwanted call(s) present a serious threat of bodily harm or destruction of property and the customer has not subscribed to Call Tracing Service or subscription to Call Tracing Service is not a suitable solution and the customer is not located in an exchange where Call Tracing Service is available. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 22 Original Sheet No. 12

WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CUSTOM CALLING SERVICE

ENHANCED CUSTOM CALLING FEATURES Preferred Call Forwarding - Permits the subscriber to forward incoming calls from specified telephone numbers (maximum of three) to another telephone number within the exchange or on the Long Distance Telecommunications Network where facilities permit. The subscriber can create this list of telephone numbers by dialing an access code. The list is activated/de-activated by the subscriber dialing an access code. The Telephone Company's equipment will screen incoming calls against the subscriber's list and forward only calls from those telephone numbers on the list. The customer is responsible for the payment of toll charges for each call between the Preferred Call Forwarding equipped telephone and the telephone to which the call is being forwarded. The transmission may vary depending on the distance and routing necessary, therefore, transmission may not meet normal standards. Selective Call Acceptance - Permits the subscriber to pre-select a maximum of three telephone numbers from which to receive calls. The subscriber can create this list of telephone numbers by dialing an access code. The list is activated/de-activated by the subscriber dialing an access code. When the feature is activated, only calls from the subscriber's pre-selected list will be terminated to the subscriber's telephone number. An incoming call from a telephone number that is not on the subscriber's pre-selected list is routed to a Telephone Company recorded announcement. Upon feature deactivation, all incoming calls will be processed normally.

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 22 Second Revised Sheet No. 13 Cancels First Revised Sheet No. 13 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CUSTOM CALLING SERVICE ENHANCED CUSTOM CALLING FEATURES RATES Residence Business Monthly Monthly Service Rate Rate Repeat Dial $ 3.99 $ 4.99 Call Return 4.99 4.99 Selective Call Rejection 2.99 4.99 Priority Call 2.95 4.99 Preferred Call Forwarding 3.99 (I) 4.99 Selective Call Acceptance 3.99 (I) 4.99 Package of Features Any 2 Enhanced Features 4.99 (I) 6.99 Any 3 Enhanced Features 5.95 7.99 Any 4 Enhanced Features 6.95 8.99 Nonrecurring Service Order Charge 5.00(1)(4) 8.00(1)(4) Rate Call Tracing Service (3) $ 5.00(2) (1) A nonrecurring Service Order Charge is applicable for residential and business customers establishing or changing

Enhanced Custom Calling Features. The nonrecurring Service Order Charge will be waived for the first one hundred and twenty (120) days beginning when the service becomes available in the exchange.

(2) There is no monthly recurring charge for this service. A charge of $5.00 will be assessed on each successful trace

activation. (3) At its option or upon receipt of a proper request from a law enforcement agency, the Telephone Company will set up

a temporary tracing arrangement using Call Tracing Service or manual trap and trace where Call Tracing Service is not available at no charge to the customer when in the judgement of the Telephone Company or law enforcement agency, the unwanted call(s) present a serious threat of bodily harm or destruction of property and the customer has not subscribed to Call Tracing Service or subscription to Call Tracing Service is not a suitable solution and the customer is not located in an exchange where Call Tracing Service is available.

(4) The Residence and Business Service Order charge will be waived for a period of 60 days beginning December 1,

1999 for customers ordering Call Forwarding (any type), Call Waiting combined with Cancel Call Waiting, and Three Way Calling.

Issued: December 19, 2008 Effective: January 1, 2009

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 22 Original Sheet No. 14 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CUSTOM CALLING SERVICE

REMOTE CALL FORWARDING General Remote Call Forwarding (RCF) is a service whereby a call placed from a station (the originating station) to a customer's (the RCF customer) telephone number (the call forwarding location) is automatically forwarded by Telephone Company Central Office equipment to another station designated by the RCF customer (the Terminating station). Terminating stations must have incoming-call capability. The remote call forwarding customer does not have premises service associated with the call forwarding telephone number. Regulations Remote Call Forwarding service is offered subject to availability of suitable facilities and provided no unusual expense is involved. The Telephone Company will not provide identification of the originating telephone number to the Remote Call Forwarding customer. Transmission characteristics may vary depending on the distance and routing necessary to complete the remotely forwarded call. Remote Call Forwarding is not represented as suitable for satisfactory transmission of data. Remote Call Forwarding is available between the call forwarding location and another station within the same exchange or in another exchange and may be used in conjunction with EAS, Long Distance Telecommunications Service and Interstate or Intrastate Inward WATS lines. The RCF customer is responsible for payment of any charge for calls forwarded from his RCF telephone number. Remote Call Forwarding is programmed in the Telephone Company central office. The calls will be forwarded to any number the customer specifies. Remote Call Forwarding is provided on the condition that the customer subscribe to sufficient RCF features and facilities to adequately handle calls to the RCF customer without interfering with or impairing any services offered by the Telephone Company. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 22 First Revised Sheet No. 15 Cancels Original Sheet No. 15 CUSTOM CALLING SERVICE

REMOTE CALL FORWARDING REMOTE CALL FORWARDING (Cont'd) Regulations (Cont'd) There are occasions when the Telephone Company converts an existing central office, establishes a new central office, establishes a new NXX and/or makes a boundary change, and the customer's telephone number changes. When Telephone Company initiated projects requires the customer's telephone number to change, the General Manager/Operations Manager may, at their discretion, install remote call forwarding without charge for a period not to exceed 120 days to give the customer adequate time to adjust their business to the new telephone number. Remote Call Forwarding is not offered where the terminating station is:

a) A coin telephone. b) A line equipped with any form of call forwarding features.

Each Remote Call Forwarding service subscription allows for forwarding one call at a given time. An additional service subscription is necessary for each additional call to be forwarded simultaneously. Remote Call Forwarding service cannot be used for toll by-pass. Remote Call Forwarding service cannot be used in conjunction with international calls. Rates and Charges The following charges are for the Remote Call Forwarding feature only and are in addition to applicable charges for service and equipment with which it is used. Remote Call Forwarding, each access path Nonrecurring Residence Business Charge Monthly Rate(1,3) Monthly Rate(1,3) Kerrville (2) $9.99 (I) $20.99 (I) Harper (2) $9.99 (I) $20.99 (I) Issued: December 19, 2008 Effective: January 1, 2009

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 22 Original Sheet No. 16 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CUSTOM CALLING SERVICE REMOTE CALL FORWARDING REMOTE CALL FORWARDING - (Continued) Message Charges The message charges applicable to remotely forwarded calls shall be comprised of two separate charges; (1) a charge for that portion of the call from the originating station to the call forwarding location and (2) a charge for that portion of the call from the call forwarding location to the terminating station. The respective charge for each portion shall be as follows: Between the originating station and call forwarding location. The charge for this portion of a remotely forwarded call shall be the charge specified in this Tariff, or any other applicable Tariff, for the type of call involved. Between the call forwarding location and the Terminating station. The Remote Call Forwarding customer is responsible for the applicable customer-dialed station-to-station charges or WATS charges specified in interstate, intrastate/intralata, or intrastate/interlata Long Distance Message Telecommunications Service Tariffs and Wide Area Telecommunications Service Tariffs. The aforementioned charges apply to all calls answered at the terminating station, including person-to-person and collect calls, even though such calls might not be accepted at the answering location. Directory Listings One listing without charge, covering the exchange in which the call forwarding Central Office is located, is provided. Additional directory listings may be obtained under Tariff rates, see Section 6 of this Tariff. (1) Minimum charge, 30 days service. (2) Applicable service order and Central Office (for Translations) charges in Section 8 applies (3) The B1 and R1 rates do not apply. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 22 Original Sheet No. 17 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CUSTOM CALLING SERVICE CALLER ID SERVICE GENERAL REGULATIONS Caller ID Service is available in connection with individual and multiline residence and business lines only, where technically feasible. Although this service is available on line-side PBX trunk connections, it is not available on trunk-side PBX connections, such as DID. In addition, party lines, IMTS service, public and semi-public coin telephone services are excluded from this tariff offering. Caller ID Service is offered on a subscription basis, which requires the customer to order the service. Where Caller ID Service is available, any calling party, whether they subscribe to Caller ID or not, has Per Call Blocking Per Call capability, unless that customer is calling from a public, semi-public, customer-owned pay telephone or trunk-side PBX service. The blocking of Calling Number Delivery and Calling Name Delivery will not be provided on calls originating from public, semi-public, customer-owned pay telephone or trunk-side PBX service. Complete Blocking per Line will be offered at no charge to a particular customer if the Commission receives from the customer written certification that the customer has a compelling need for Complete Blocking per Line. Any Company calling party may prevent the Calling Number Delivery and Calling Name Delivery to the called party by dialing an access code immediately prior to placing a call. The access code activates Per Call Blocking Per Call. Per Call Blocking Per Call is available at no charge. If the calling party activates blocking, the Calling Number and Calling Name will not be transmitted across the line. Instead, Caller ID subscribers will receive an anonymous indicator. This anonymous indicator notifies the Caller ID subscriber that the calling party chose to block name and number delivery. The Company shall not be liable for any and all claims for damages caused or claimed to have been caused, directly or indirectly, by the transmission to a Caller ID customer of a name or telephone number which the calling party has requested to be omitted from the telephone directory or the disclosing of such name or telephone number to any person. The Company shall not be liable for any and all claims for damages caused or claimed to have been caused, directly or indirectly, by the transmission to a Caller ID customer of a name or telephone number which the calling party or the Caller ID customer finds erroneous, offensive, embarrassing or misleading for any reason, including but not limited to the way in which the calling party's name has been abbreviated. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 22 Original Sheet No. 18 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CUSTOM CALLING SERVICE CALLER ID SERVICE GENERAL REGULATIONS (Cont’d) The Company shall not be liable for any and all claims for damages caused by a telecommunications utility failure to transmit the privacy indicator to the called party when such indicator has been passed to the telecommunications utility by the Company. When a call is placed from a telephone number associated with a non-published listing, the number and name may be disclosed if the called party has equipment to display Calling Number Delivery and/or Calling Name Delivery. Customers may prevent the display of the calling number and name by activating Caller ID blocking. Caller ID blocking is available, at no charge, in areas where Caller ID disclosure is possible. A person may not use Caller ID service to compile and sell specific local call information without the affirmative consent or approval of the originating telephone customer. This restriction does not prohibit the Caller ID subscriber from: (1) verifying network performance or testing the provision of caller identification service; (2) compiling, using, and disclosing aggregate Caller ID information; or (3) complying with applicable law or legal process. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 22 Original Sheet No. 19 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CUSTOM CALLING SERVICE CALLER ID SERVICE FEATURE INTERACTIONS Caller ID information will not be displayed under the following conditions: - If the called party is off-hook. - If the called party answers during the first ring interval. Caller ID is not available with Ring Plus services having a silent interval length insufficient for Calling Number Delivery and/or Calling Name Delivery. Identification of specific stations or extensions served by CPE is not possible. The main directory number and/or name of the CPE will be displayed. Caller ID will not be displayed for calls made on a multiparty line. The called party will receive an "unavailable" indicator. Caller ID will be transmitted and displayed for calls made from another central office only if it is linked by appropriate facilities. When Caller ID service is provided in connection with line-side PBX trunk connections, the Company makes no guarantee that the calling party information will be delivered in a manner such that the customer's equipment will be able to transmit that information to the stations or extensions served by the CPE. Customers subscribing to Caller ID services in conjunction with line-side PBX connections are responsible for the provision of compatible CPE which will receive, translate, display and/or store the transmitted data. The installation, repair, and technical capability of that equipment to function in conjunction with Caller ID services on line-side PBX connections will be the responsibility of the customer. The Company assumes no liability and will be held harmless for any damage to the customer's equipment due solely to the transmission of the calling party information or for any incompatibility of the customer's equipment to perform satisfactorily with the information transmitted. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 22 Original Sheet No. 20 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CUSTOM CALLING SERVICE CALLER ID SERVICE State and Local Government Undercover Operations Special Service Arrangement The parameters of the special service arrangement are as follows: State and local government entities authorized to conduct undercover or surreptitious civil or criminal investigations, where the existence or conduct of an investigation or the identity of the investigator may be disclosed or compromised by Calling Number Delivery or Calling Name Delivery, may be eligible to receive at no charge, for a period not to exceed 90 calendar days, local exchange business, key or line side PBX access service lines (as offered in Section 9 of this tariff) to be used only in connection with a service arrangement that will mask the identity of the calling number or calling party name. In addition, any nonrecurring charges and End User Common Line Rate Element associated with the access lines will be waived. All monthly and nonrecurring charges, including the End User Common Line Rate Element charge will begin to accrue for each access line on the 91st calendar in-service day. The services provided under the special service arrangement will be offered only in exchanges where Caller ID Service, as furnished by Windstream, is available. Each state or local government entity must request and receive sponsorship, on an individual access line basis, from the Texas Attorney General for access or subscription to this special arrangement. The special service arrangement must be requested by the Texas Attorney General on behalf of any state or local government entity which, in the judgement of the Texas Attorney General, is authorized to conduct undercover or surreptitious civil or criminal investigations. For the purpose of requesting the special service arrangement, the State Attorney General will designate a representative that will act as liaison between all state and local government entities and Windstream. Windstream will also designate a representative to coordinate with the State Attorney General representative. In addition, WINDSTREAM will establish internal procedures to administer requests for the special service arrangement. The total number of in-service local exchange access lines provided for under the special arrangement for use by all state and/or local government entities in the conduct of undercover or surreptitious civil or criminal investigations cannot exceed 10 (ten) at any given time. The Texas Attorney General will be responsible for ensuring that the services provided at no charge under the special service arrangement are to be used only by authorized representative(s) of state and/or local government entities and only in the conduct of undercover or surreptitious civil or criminal investigations. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 22 Original Sheet No. 21 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CUSTOM CALLING SERVICE CALLER ID SERVICE Calling Number Delivery - Allows the transmission of Calling Party Number to the subscriber's access lines. When a Calling Number Delivery equipped line is on-hook, Calling Party Number is transmitted across the line during the silent interval between the first and second ring. Calling Number Delivery subscribers must provide and connect their own compatible customer premises equipment (CPE) to process the Calling Party Number transmission. Calling Name Delivery - Allows the Caller ID subscriber to identify the calling party by a displayed name before the call is answered. The displayed name is the name associated with the Calling Party Number. When a Calling Name Delivery equipped line is on-hook, the Calling Party Name is transmitted across the line during the silent interval between the first and second ring. Calling Name Delivery subscribers must provide and connect their own compatible CPE to process the Calling Name Delivery transmission. Anonymous Call Rejection (ACR) - Allows customers to automatically reject all calls that have been marked anonymous by the calling party. When ACR is active, the called party receives no alerting (ringing) for a call that has been rejected. The call is routed to a denial announcement and subsequently terminated. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 22 Second Revised Sheet No. 22 Cancels First Revised Sheet No. 22 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CUSTOM CALLING SERVICE CALLER ID SERVICE RATES Residence Business Monthly Monthly Service Rate Rate Anonymous Call Rejection $ 2.99 $ 3.99 (I) Calling Number Delivery 7.99 9.99 Calling Name Delivery 8.99 (I) 7.99 Calling Name and Number Delivery 9.99 (I) 10.99 Calling Number Delivery, combined with Anonymous Call Rejection 8.99 (I) 9.99 Calling Name Delivery, combined With Anonymous Call Rejection 8.99 (I) 10.99 Calling Name and Number Delivery, combined with Anonymous Call Rejection 9.99 (I) 10.99 Calling Name or Number Delivery, combined with Call Return and Selective Call Rejection 9.99 11.00 Calling Name and Number Delivery, combined with Call Return and Selective Call Rejection 9.99 12.50 Nonrecurring Service Order Charge 5.00(1,2,3) 8.00(1,2,3)

(1) One nonrecurring Service Order Charge per due date, per account is applicable for residential and business customers establishing or changing any of the above named services. When an order for any of the above named features is combined with an order for other services provided in the WINDSTREAM General Exchange Tariff, only one Service Order Charge will apply.

(2) The nonrecurring Service Order Charge will be waived for the first thirty (30) days beginning when the service

becomes available in an exchange.

(3) The Residence and Business Service Order charge will be waived for a period of 60 days beginning December 1, 1999 for customers ordering Caller ID Deluxe Delivery combined.

Issued: December 19, 2008 Effective: January 1, 2009

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 22 First Revised Sheet No. 23 Cancels Original Sheet No. 23 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CUSTOM CALLING SERVICE CALLER ID SERVICE PROMOTION Customers subscribing to Caller ID Name and Number delivery during the promotional period from December 14, 2001 through January 31, 2002 will receive a AT&T Caller ID unit at no charge.

THREE-WAY CONFERENCE/TRANSFER

Service Description: Three-Way Conference/Transfer will allow a user to transfer a call to another telephone number, hang up, and permit the two remaining parties to continue with the call. The Three-Way Conference/Transfer user would then be free to place or accept another call. The Three-Way Conference/Transfer user is responsible for toll charges incurred in the transfer of a call to another party. This service is assigned to a specific line. Feature Interactions: When a line with the Call Waiting Feature is busy and is informed of a waiting call, the Three-Way Conference/Transfer feature cannot be activated. Through the use of this feature it is possible to have two toll calls billed to the same number during the same time frame. Example: Party B transfers a call from Party A to Party C, (a toll call) and Party B disconnects from the conversation, i.e., toll billing #1. Party B then immediately uses the same line to initiate another toll call, i.e., toll billing #2. Availability of Service: Three-Way Conference/Transfer is available where facilities permit. Rate and Charges Monthly Rate Three-Way Conference/Transfer, Per Line (1) $5.99 (I) Issued: January 21, 2008 Effective: February 1, 2008

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 22 Original Sheet No. 24 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CUSTOM CALLING SERVICE Buyers Club Combo Grande Bundle for Residential Customers For Windstream Communications Kerrville, L.P. (Kerrville) new and existing Residential customers in Kerrville. With the exception of existing Kerrville customers, all applicable Intrastate and Local Exchange tariff charges including but not limited to Non-recurring charges (NRC), taxes and surcharges and any Federally tariffed charges such as the Federal Universal Service Fund Charge (FUSF) and the End User Subscriber Line Charge are required to be paid by the customer. Existing Kerrville customers are not subject to some NRC charges, such as, Service Order Charges and Feature additive charges. However, existing Kerrville customers are required to pay for all other tariffed surcharges, taxes and Federally tariffed rates as applicable. Buyers Club Combo Grande (Residential) with Long Distance

Monthly Bundled Rates: Kerrville - $37.93, Kerrville Zone A - $41.43 and Kerrville Zone B - $44.43 • Residential Line (Local Exchange Access Line) including Touch Call • Includes customers' choice of any or all of the following Class and Custom Calling Features**

• Caller ID Deluxe • Call Waiting with Caller ID • Cancel Call Waiting • Three-Way Calling • Preferred Call Forwarding • Speed Dial 30 • Call Return • Repeat Dial • Call Selector • Selective Call Rejection • Selective Call Acceptance • Call Forwarding • Voice Mail • Inside Wire Maintenance • $.06 LD

• The provider of the Long Distance Services will be Advanced Tel-com Systems Corporation or its designee.

This plan cannot be used to qualify the customer for any other tariff feature package and all other tariffed discounts do not apply. **Upon Availability for each serving area Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 22 Original Sheet No. 25 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CUSTOM CALLING SERVICE Buyers Club Combo Grande Bundle for Residential Customers For Windstream Communications Kerrville, L.P. (Kerrville) new and existing Residential customers in Harper. With the exception of existing Harper customers, all applicable Intrastate and Local Exchange tariff charges including but not limited to Non-recurring charges (NRC), taxes and surcharges and any Federally tariffed charges such as the Federal Universal Service Fund Charge (FUSF) and the End User Subscriber Line Charge are required to be paid by the customer. Existing Harper customers are not subject to some NRC charges, such as, Service Order Charges and Feature additive charges. However, existing Kerrville customers are required to pay for all other tariffed surcharges, taxes and Federally tariffed rates as applicable. Buyers Club Combo Grande (Residential) with Long Distance

Monthly Bundled Rates: Harper - $37.78, Harper Zone A - $41.28 and Harper Zone B - $44.28 • Residential Line (Local Exchange Access Line) including Touch Call • Includes customers' choice of any or all of the following Class and Custom Calling Features**

• Caller ID Deluxe • Call Waiting with Caller ID • Cancel Call Waiting • Three-Way Calling • Preferred Call Forwarding • Speed Dial 30 • Call Return • Repeat Dial • Call Selector • Selective Call Rejection • Selective Call Acceptance • Call Forwarding • Voice Mail • Inside Wire Maintance • $.06 LD

• The provider of the Long Distance Services will be Advanced Tel-com Systems Corporation or its designee.

This plan cannot be used to qualify the customer for any other tariff feature package and all other tariffed discounts do not apply. **Upon Availability for each serving area Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 22 Original Sheet No. 26 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CUSTOM CALLING SERVICE Buyers Club Combo Primo Bundle for Residential Customers For Windstream Communications Kerrville, L.P. (Kerrville) new and existing Residential customers in Kerrville. With the exception of existing Kerrville customers, all applicable Intrastate and Local Exchange tariff charges including but not limited to Non-recurring charges (NRC), taxes and surcharges and any Federally tariffed charges such as the Federal Universal Service Fund Charge (FUSF) and the End User Subscriber Line Charge are required to be paid by the customer. Existing Kerrville customers are not subject to some NRC charges, such as, Service Order Charges and Feature additive charges. However, existing Kerrville customers are required to pay for all other tariffed surcharges, taxes and Federally tariffed rates as applicable. Buyers Club Combo Primo (Residential) with Long Distance

Monthly Bundled Rates: Kerrville - $29.99, Kerrville Zone A - $33.49 and Kerrville Zone B - $36.49

• Residential Line (Local Exchange Access Line) including Touch Call • Includes customers' choice of any or all of the following Class and Custom Calling Features**

• Caller ID Deluxe • Call Waiting • Cancel Call Waiting • Three-Way Calling • Preferred Call Forwarding • Speed Dial 8 • Call Return • Repeat Dial • Call Selector • Selective Call Rejection • Selective Call Acceptance • Call Forwarding • $.07 LD

• The provider of the Long Distance Services will be Advanced Tel-com Systems Corporation or its designee.

This plan cannot be used to qualify the customer for any other tariff feature package and all other tariffed discounts do not apply. **Upon Availability for each serving area Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 22 Original Sheet No. 27 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CUSTOM CALLING SERVICE Buyers Club Combo Primo Bundle for Residential Customers For Windstream Communications Kerrville, L.P. (Kerrville) new and existing Residential customers in Harper. With the exception of existing Harper customers, all applicable Intrastate and Local Exchange tariff charges including but not limited to Non-recurring charges (NRC), taxes and surcharges and any Federally tariffed charges such as the Federal Universal Service Fund Charge (FUSF) and the End User Subscriber Line Charge are required to be paid by the customer. Existing Harper customers are not subject to some NRC charges, such as, Service Order Charges and Feature additive charges. However, existing Kerrville customers are required to pay for all other tariffed surcharges, taxes and Federally tariffed rates as applicable. Buyers Club Combo Primo (Residential) with Long Distance

Monthly Bundled Rates: Harper - $29.84, Harper Zone A - $33.34 and Harper Zone B - $36.34 • Residential Line (Local Exchange Access Line) including Touch Call • Includes customers' choice of any or all of the following Class and Custom Calling Features**

• Caller ID Deluxe • Call Waiting • Cancel Call Waiting • Three-Way Calling • Preferred Call Forwarding • Speed Dial 8 • Call Return • Repeat Dial • Call Selector • Selective Call Rejection • Selective Call Acceptance • Call Forwarding • $.07 LD

• The provider of the Long Distance Services will be Advanced Tel-com Systems Corporation or its designee.

This plan cannot be used to qualify the customer for any other tariff feature package and all other tariffed discounts do not apply. **Upon Availability for each serving area Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 22 Original Sheet No. 28 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. Kerrville VALUECHOICESM UNLIMITED PLAN I for Residential Customers For Windstream Communications Kerrville, L.P. (Kerrville and Harper) new and existing Residential customers. New and existing Residential customers will be able to sign up for a Bundled Package that includes a maximum of 3 lines with an unlimited choice of eligible Features and Other Bundle Products and Services per line. All applicable Intrastate/Interstate and Local Exchange tariff charges including, but not limited to, taxes and surcharges and any Federally tariffed charges such as the Federal Universal Service Fund Charge (FUSF) and the End User Subscriber Line Charges are required to be paid by the customer for each bundle. For those new customers who choose to retain this package for a minimum of 90 days, the Non-recurring charges will be waived, such as: Service Order Charge, Outside Plant (Drop) 1st, Outside Plant (Drop) Additional, Premise Visit and Central Office Connection Charges. For existing customers adding a ValueChoice Additional Plan on a new second access line the following charges will be waived: Service Order Charge, Outside Plant (Drop) 1st, Outside Plant (Drop) Additional, Premise Visit and Central Office Connection Charges. For existing customers, the Service Order Charge and Central Office Connection charges will be permanently waived.

• Kerrville VALUECHOICESM UNLIMITED PLAN I - Residential Monthly Bundled Rates for all Bands: $29.95 (1 Line); $39.95 (2 Line version); $49.95 (3 Line version)

• Residential Line(s) – Maximum of 3 Lines per Bundle at a single location (3 Local Exchange Access Lines)

• Unlimited choice on any of the following Class and Custom Calling Features and/or Other Bundle Product and Services**

Eligible Class and Custom Calling Features:

o Call Waiting Call Return 3-Way Calling o Cancel Call Waiting Repeat Dial Selective Call Acceptance o Preferred Call Forwarding Call Selector Caller ID on Call Waiting o Speed Dial 30 Selective Call Rejection Ring Plus o Call Forwarding, Variable Privacy Controller o Caller ID Deluxe w/ACR

Other Bundle Products and Services:

o Kerrville Long Distance Service (per minute option only). The provider of both the Local and Toll services will be Windstream Communications Kerrville, L.P. and Kerrville Telephone Long Distance and its designee.

o Inside Wire Maintenance Plan o Deluxe Voice Mail**

This service cannot be used to qualify the customer for any other regularly tariff feature package and all other tariffed discounts do not apply. The bundled rates are subject to access line rate changes. **Upon Availability for each serving area Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 22 Original Sheet No. 29

WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CUSTOM CALLING SERVICE

Kerrville VALUECHOICESM UNLIMITED PLAN I for Business Customers For Windstream Communications Kerrville, L.P. (Kerrville and Harper) new and existing Business customers. New and existing Business customers will be able to sign up for a Bundled Package that includes a maximum of 4 lines with a unlimited choice of eligible Features and Other Bundle Products and Services per line. All applicable Intrastate/Interstate and Local Exchange tariff charges including, but not limited to, taxes and surcharges and any Federally tariffed charges such as the Federal Universal Service Fund Charge (FUSF) and the End User Subscriber Line Charges are required to be paid by the customer for each bundle. For those new customers who choose to retain this package for a minimum of 90 days, the Non-recurring charges will be waived, such as: Service Order Charge, Outside Plant (Drop) 1st, Outside Plant (Drop) Additional, Premise Visit and Central Office Connection Charges. For existing customers adding a ValueChoice Additional Plan on a new second access line the following charges will be waived: Service Order Charge, Outside Plant (Drop) 1st, Outside Plant (Drop) Additional, Premise Visit and Central Office Connection Charges. For existing customers, the Service Order Charge and Central Office Connection charges will be permanently waived.

• Kerrville VALUECHOICESM UNLIMITED PLAN I – (Business) Monthly Bundled Rates for all Bands: $39.95 (1 Line); $59.95 (2 Line version);

$79.95 (3 Line version); 99.95 (4 Line version)

• Business Lines – Maximum of 4 Lines at a single location (4 Local Exchange Access Lines) • Unlimited choice on any of the following Class and Custom Calling Features and/or Other Bundle Product

and Services**

Eligible Class and Custom Calling Features:

o Call Waiting Call Return o Cancel Call Waiting Repeat Dial o Preferred Call Forwarding Call Selector o Speed Dial 30 Selective Call Rejection o 3-Way Calling Selective Call Acceptance o Caller ID Deluxe w/ACR Call Forwarding, Variable o Caller ID on Call Waiting Ring Plus o Hunt Privacy Controller

Other Bundle Products and Services:

o Kerrville Long Distance Service (per minute option only). The provider of both the Local and Toll services will be Windstream Communications Kerrville, L.P. and Kerrville Telephone Long Distance and its designee.

o Inside Wire Maintenance Plan o Deluxe Voice Mail**

This service cannot be used to qualify the customer for any other regularly tariff feature package and all other tariffed discounts do not apply. The bundled rates are subject to access line rate change. **Upon Availability for each serving area Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 22 Original Sheet No. 30

WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CUSTOM CALLING SERVICE Kerrville VALUECHOICESM ESSENTIALS PLAN I for Residential Customers For Windstream Communications Kerrville, L.P. (Kerrville and Harper) new and existing Residential customers. New and existing Residential customers will be able to sign up for a Bundled Package that includes a maximum of 3 lines with a maximum of 5 eligible Features and Other Bundle Products and Services per line. g All applicable Intrastate/Interstate and Local Exchange tariff charges including, but not limited to, taxes and surcharges and any Federally tariffed charges such as the Federal Universal Service Fund Charge (FUSF) and the End User Subscriber Line Charges are required to be paid by the customer for each bundle. For those new customers who choose to retain this package for a minimum of 90 days, the Non-recurring charges will be waived, such as: Service Order Charge, Outside Plant (Drop) 1st, Outside Plant (Drop) Additional, Premise Visit and Central Office Connection Charges. For existing customers adding a ValueChoice Additional Plan on a new second access line the following charges will be waived: Service Order Charge, Outside Plant (Drop) 1st, Outside Plant (Drop) Additional, Premise Visit and Central Office Connection Charges. For existing customers, the Service Order Charge and Central Office Connection charges will be permanently waived. • Kerrville VALUECHOICESM ESSENTIALS PLAN I - (Residential)

Monthly Bundled Rates for all Bands: $24.95 (1 Line); $34.95 (2 Line version); $44.95 (3 Line version)

• Residential Line(s) – Maximum of 3 Lines per Bundle at a single location (3 Local Exchange Access Lines) • Choice of any of the 5 following Class and Custom Calling Features and/or Other Bundle Product and Services per

Line** Eligible Class and Custom Calling Features:

o Call Waiting Call Return o Cancel Call Waiting Repeat Dial o Preferred Call Forwarding Call Selector o Speed Dial 30 Selective Call Rejection o 3-Way Calling Selective Call Acceptance o Caller ID Deluxe w/ACR Call Forwarding, Variable o Caller ID on Call Waiting Ring Plus o Privacy Controller

Other Bundle Products and Services:

o Kerrville Long Distance Service (per minute option only). The provider of both the Local and Toll services will be Windstream Communications Kerrville, L.P. and Kerrville Telephone Long Distance and its designee.

o Basic Voice Mail**

This service cannot be used to qualify the customer for any other regularly tariff feature package and all other tariffed discounts do not apply. The bundled rates are subject to access line rate change. **Upon Availability for each serving area Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 22 Original Sheet No. 31

WINDSTREAM COMMUNICATIONS KERRVILLE, L.P.

Kerrville VALUECHOICESM ESSENTIALS PLAN for I Business Customers For Windstream Communications Kerrville, L.P. (Kerrville and Harper) new and existing Business customers. New and existing Business customers will be able to sign up for a Bundled Package that includes a maximum of 4 lines with a maximum choice of 5 eligible Features and Other Bundle Products and Services per line. All applicable Intrastate/Interstate and Local Exchange tariff charges including, but not limited to, taxes and surcharges and any Federally tariffed charges such as the Federal Universal Service Fund Charge (FUSF) and the End User Subscriber Line Charges are required to be paid by the customer for each bundle. For those new customers who choose to retain this package for a minimum of 90 days, the Non-recurring charges will be waived, such as: Service Order Charge, Outside Plant (Drop) 1st, Outside Plant (Drop) Additional, Premise Visit and Central Office Connection Charges. For existing customers adding a ValueChoice Additional Plan on a new second access line the following charges will be waived: Service Order Charge, Outside Plant (Drop) 1st, Outside Plant (Drop) Additional, Premise Visit and Central Office Connection Charges. For existing customers, the Service Order Charge and Central Office Connection charges will be permanently waived. • Kerrville VALUECHOICESM ESSENTIALS PLAN I - (Business)

Monthly Bundled Rates for all Bands: $34.95 (1 Line); $54.95 (2 Line version); $74.95 (3 Line version); $94.95 (4 Line version)

• Business Lines – Maximum of 4 Lines at a single location (4 Local Exchange Access Lines) • Choice of any of the 5 following Class and Custom Calling Features and/or Other Bundle Product and Services per

Line**

Eligible Class and Custom Calling Features: o Call Waiting Call Return o Cancel Call Waiting Repeat Dial o Preferred Call Forwarding Call Selector o Speed Dial 30 Selective Call Rejection o 3-Way Calling Selective Call Acceptance o Caller ID Deluxe w/ACR Call Forwarding, Variable o Caller ID on Call Waiting Ring Plus o Hunt Privacy Controller

Other Bundle Products and Services: o Kerrville Long Distance Service (per minute option only). The provider of both the Local and Toll

services will be Windstream Communications Kerrville, L.P. and Kerrville Telephone Long Distance and its designee.

o Inside Wire Maintenance Plan o Basic Voice Mail**

This service cannot be used to qualify the customer for any other regularly tariff feature package and all other tariffed discounts do not apply. The bundled rates are subject to access line rate change. **Upon Availability for each serving area Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 22 Original Sheet No. 32

WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CUSTOM CALLING SERVICE

Kerrville VALUECHOICESM UNLIMITED PLAN II for Residential Customers For Windstream Communications Kerrville, L.P. (Kerrville and Harper) new and existing Residential customers. New Residential customers will be able to sign up for a Bundled Package that includes a maximum of 3 lines with an unlimited choice of eligible Features and Other Bundle Products and Services per line. The provider of both the Local and Toll services will be Windstream Communications Kerrville, L.P. and Kerrville Telephone Long Distance and its designee. The Unlimited Long Distance service portion of the bundled service plan is available for residential customer non-business domestic direct dialed voice use only. Windstream Kerrville Unlimited Long Distance cannot be used for long distance access to the Internet, fax machines, data devices, chat room call, 900 or 976 type numbers, telemarketing, mass communication, autodialing, or commercial use purposes. If any violation of this plan’s terms and conditions are identified, the Company may apply a surcharge, remove the Unlimited plan without prior notice to the Customer, and convert the Customer to another plan. Windstream Kerrville Long Distance reserves the right to discontinue service to customers on the Unlimited plan that are determined to have long distance calling patterns that are atypical of normal residential usage. If the Company determines that usage is not consistent with typical residential Customer usage, the Customer may be subject to discontinuation of this service, a per minute charge or offered an alternative plan at the Company’s sole discretion. If a customer’s usage exceeds 3,000 minutes of toll usage in any month, the Residential Customer shall be presumed to be in violation of the applicable restrictions and a per minute charge will apply or the Customer may be removed from the plan and placed on an alternative plan. By subscribing to the bundled unlimited long distance service plan, the customer acknowledges the above procedure for unauthorized use of the service, and for violating the terms and conditions of the service offering. To impress upon the customer that the long distance service is for residential voice application only, the customer will be advised of the requirements of the plan four (4) different times during the purchasing process by:

• Significant exposure in marketing materials. • Specific scripting to the customer at the time the sale is closed. • Second validation with the customer during the third party verification process (recorded). • Special page insert into Windstream’s Welcome Letter focusing on the requirements of the plan and specifically the

data issue. All applicable Intrastate/Interstate and Local Exchange tariff charges including, but not limited to, taxes and surcharges and any Federally tariffed charges such as the Federal Universal Service Fund Charge (FUSF) and the End User Subscriber Line Charges are required to be paid by the customer for each bundle. For those new Kerrville & Harper customers who choose to retain this package for a minimum of 90 days, the Non-recurring charges will be waived, such as: Primary Service Order and all Line Connection or Premise Visit Charges. For Kerrville & Harper existing customers, the Subsequent Service Order and Line Connection charges/Premise Visit Charges will be permanently waived. Service will be billed in one-month increments. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 22 Original Sheet No. 33

WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CUSTOM CALLING SERVICE

Kerrville VALUECHOICESM UNLIMITED PLAN II for Residential Customers (Continued) KERRVILLE/HARPER VALUECHOICESM UNLIMITED PLAN 2- Residential

Monthly Bundled Rates for all Bands: $59.95 (1 Line); $69.95 (2 Line version); $79.95 (3 Line version)

• Residential Line(s) – Maximum of 3 Lines per Bundle at a single location

(3 Local Exchange Access Lines)

• Unlimited choice on any of the following Class and Custom Calling Features and/or Other Bundle Product and Services**

Class and Custom Calling Features:

o Enhanced Call Waiting Call Return o Ring Plus Repeat Dial o Preferred Call Forwarding Call Selector o Speed Dial 30 Selective Call Rejection o 3-Way Calling Selective Call Acceptance o Caller ID Deluxe w/ACR Call Forwarding, Variable o Caller ID on Call Waiting

Other Bundle Products and Services:

o Kerrville Long Distance Service. The provider of both the Local and Toll services will be Windstream Communications Kerrville, L.P. and Kerrville Telephone Long Distance and its designee.

o Inside Wire Maintenance Plan o Deluxe Voice Mail** o Privacy Controller**

This service cannot be used to qualify the customer for any other regularly tariff feature package and all other tariffed discounts do not apply. The bundled rates are subject to access line rate changes. **Upon Availability for each serving area Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 22 Original Sheet No. 34 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CUSTOM CALLING SERVICE Kerrville VALUECHOICESM ESSENTIALS PLAN II for Residential Customers For Windstream Communications Kerrville, L.P. (Kerrville and Harper) new and existing Residential customers. New and existing Residential customers will be able to sign up for a Bundled Package that includes a maximum of 3 eligible Features and Other Bundle Products and Services per line. All applicable Intrastate/Interstate and Local Exchange tariff charges including, but not limited to, taxes and surcharges and any Federally tariffed charges such as the Federal Universal Service Fund Charge (FUSF) and the End User Subscriber Line Charges are required to be paid by the customer for each bundle. For those new customers who choose to retain this package for a minimum of 90 days, the Non-recurring charges will be waived, such as: Service Order Charge, Outside Plant (Drop) 1st, Outside Plant (Drop) Additional, Premise Visit and Central Office Connection Charges. For existing customers adding a ValueChoice Additional Plan on a new second access line the following charges will be waived: Service Order Charge, Outside Plant (Drop) 1st, Outside Plant (Drop) Additional, Premise Visit and Central Office Connection Charges. For existing customers, the Service Order Charge and Central Office Connection charges will be permanently waived.

• Kerrville VALUECHOICESM ESSENTIALS PLAN II - Residential Monthly Bundled Rates for Tier 1 Markets: $24.95 (1 Line); $34.95 (2 Line version); $44.95 (3 Line version) Monthly Bundled Rates for Tier 2 Markets: $29.99 (1 Line); $39.95 (2 Line version); $49.95 (3 Line version)

• Residential Line(s) – Maximum of 3 Lines per Bundle at a single location (3 Local Exchange Access Lines)

• Listed below are the following Class and Custom Calling Features and/or Other Bundle Product and Services**

Class and Custom Calling Features: o Enhanced Call Waiting Caller ID on Call Waiting o 3-Way Calling Call Forwarding-Variable o Caller ID Deluxe w/ACR

Other Bundle Products and Services:

o Kerrville Long Distance Service (per minute option only). The provider of both the Local and Toll services will be Windstream Communications Kerrville, L.P. and Kerrville Telephone Long Distance and its designee.

This service cannot be used to qualify the customer for any other regularly tariff feature package and all other tariffed discounts do not apply. The bundled rates are subject to access line rate changes. **Upon Availability for each serving area. Voice Mail (VM) and Inside Wire Maintenance (IWM) can be added by the customer on an individual basis at no additional charge to the customer. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 22 Original Sheet No. 35

WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CUSTOM CALLING SERVICE Kerrville VALUECHOICESM PREFERRED PLAN for Residential Customers For Windstream Communications Kerrville, L.P. (Kerrville and Harper) new and existing Residential customers. New and existing Residential customers will be able to sign up for a Bundled Package that includes a maximum of 3 lines with a maximum of 5 eligible Features and Other Bundle Products and Services per line. All applicable Intrastate/Interstate and Local Exchange tariff charges including, but not limited to, taxes and surcharges and any Federally tariffed charges such as the Federal Universal Service Fund Charge (FUSF) and the End User Subscriber Line Charges are required to be paid by the customer for each bundle. For those new customers who choose to retain this package for a minimum of 90 days, the Non-recurring charges will be waived, such as: Service Order Charge, Outside Plant (Drop) 1st, Outside Plant (Drop) Additional, Premise Visit and Central Office Connection Charges. For existing customers adding a ValueChoice Additional Plan on a new second access line the following charges will be waived: Service Order Charge, Outside Plant (Drop) 1st, Outside Plant (Drop) Additional, Premise Visit and Central Office Connection Charges. For existing customers, the Service Order Charge and Central Office Connection charges will be permanently waived. • Kerrville VALUECHOICESM ESSENTIALS PLAN I - (Residential)

Monthly Bundled Rates for Tier 1 Markets: $24.95 (1 Line); $34.95 (2 Line version); $44.95 (3 Line version) Monthly Bundled Rates for Tier 2 Markets: $29.99 (1 Line); $39.95 (2 Line version); $49.95 (3 Line version)

• Residential Line(s) – Maximum of 3 Lines per Bundle at a single location (3 Local Exchange Access Lines) • Choice of any of the 5 following Class and Custom Calling Features and/or Other Bundle Product and Services per

Line** Eligible Class and Custom Calling Features:

o Enhanced Call Waiting Call Return o Ring Plus Repeat Dial o Preferred Call Forwarding Call Selector o Speed Dial 30 Selective Call Rejection o 3-Way Calling Selective Call Acceptance o Caller ID Deluxe w/ACR Call Forwarding, Variable o Caller ID on Call Waiting Privacy Controller

Other Bundle Products and Services:

o Kerrville Long Distance Service (per minute option only). The provider of both the Local and Toll services will be Windstream Communications Kerrville, L.P. and Kerrville Telephone Long Distance and its designee.

This service cannot be used to qualify the customer for any other regularly tariff feature package and all other tariffed discounts do not apply. The bundled rates are subject to access line rate change. **Upon Availability for each serving area. Voice Mail (VM) and Inside Wire Maintenance (IWM) can be added by the customer on an individual basis at no additional charge to the customer. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 22 Original Sheet No. 36

WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CUSTOM CALLING SERVICE Kerrville VALUECHOICESM UNLIMITED LD PLAN for Residential Customers For Windstream Communications Kerrville, L.P. (Kerrville and Harper) new and existing Residential customers. New and existing Residential customers will be able to sign up for a Bundled Package that includes a maximum of 3 lines with a maximum of 5 eligible Features and Other Bundle Products and Services per line. The provider of both the Local and Toll services will be Windstream Communications Kerrville, L.P. and Kerrville Telephone Long Distance and its designee. The Unlimited Long Distance service portion of the bundled service plan is available for residential customer non-business domestic direct dialed voice use only. Windstream Kerrville Unlimited Long Distance cannot be used for long distance access to the Internet, fax machines, data devices, chat room call, 900 or 976 type numbers, telemarketing, mass communication, autodialing, or commercial use purposes. If any violation of this plan’s terms and conditions are identified, the Company may apply a surcharge, remove the Unlimited plan without prior notice to the Customer, and convert the Customer to another plan. Windstream Kerrville Long Distance reserves the right to discontinue service to customers on the Unlimited plan that are determined to have log distance calling patterns that are atypical of normal residential usage. If the Company determines that usage is not consistent with typical residential Customer usage, the Customer may be subject to discontinuation of this service, a per minute charge or offered an alternative plan at the Company’s sole discretion. If a customer’s usage exceeds 3,000 minutes of toll usage in any month, the Residential Customer shall be presumed to be in violation of the applicable restrictions and a per minute charge will apply or the Customer may be removed from the plan and placed on an alternative plan. By subscribing to the bundled unlimited long distance service plan, the customer acknowledges the above procedure for unauthorized use of the service, and for violating the terms and conditions of the service offering. To impress upon the customer that the long distance service is for residential voice application only, the customer will be advised of the requirements of the plan four (4) different times during the purchasing process by:

• Significant exposure in marketing materials. • Specific scripting to the customer at the time the sale is closed. • Second validation with the customer during the third party verification process (recorded).

Special page insert into Windstream’s Welcome Letter focusing on the requirements of the plan and specifically the data issue. All applicable Intrastate/Interstate and Local Exchange tariff charges including, but not limited to, taxes and surcharges and any Federally tariffed charges such as the Federal Universal Service Fund Charge (FUSF) and the End User Subscriber Line Charges are required to be paid by the customer for each bundle. For those new Kerrville & Harper customers who choose to retain this package for a minimum of 90 days, the Non-recurring charges will be waived, such as: Primary Service Order and all Line Connection or Premise Visit Charges. For Kerrville & Harper existing customers, the Subsequent Service Order and Line Connection charges/Premise Visit Charges will be permanently waived. Service will be billed in one-month increments. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 22 Original Sheet No. 37

WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CUSTOM CALLING SERVICE Kerrville VALUECHOICESM UNLIMITED LD PLAN for Residential Customers (Continued) KERRVILLE/HARPER VALUECHOICESM UNLIMITED PLAN 2- Residential

Monthly Bundled Rates for Tier 1 Markets: $49.99 (1 Line); $59.99 (2 Line version); $69.99 (3 Line version) Monthly Bundled Rates for Tier 2 Markets: $59.99 (1 Line); $69.99 (2 Line version); $79.99 (3 Line version) Residential Line(s) – Maximum of 3 Lines per Bundle at a single location (3 Local Exchange Access Lines)

• Unlimited choice on any of the following Class and Custom Calling Features and/or Other Bundle Product

and Services**

Class and Custom Calling Features:

o Enhanced Call Waiting Call Return o Ring Plus Repeat Dial o Preferred Call Forwarding Call Selector o Speed Dial 30 Selective Call Rejection o 3-Way Calling Selective Call Acceptance o Caller ID Deluxe w/ACR Call Forwarding, Variable o Caller ID on Call Waiting

Other Bundle Products and Services:

o Kerrville Long Distance Service. The provider of both the Local and Toll services will be Windstream Communications Kerrville, L.P. and Kerrville Telephone Long Distance and its designee.

o Privacy Controller**

This service cannot be used to qualify the customer for any other regularly tariff feature package and all other tariffed discounts do not apply. The bundled rates are subject to access line rate changes. **Upon Availability for each serving area. Voice Mail (VM) and Inside Wire Maintenance (IWM) can be added by the customer on an individual basis at no additional charge to the customer.

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 22 Original Sheet No. 38 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CUSTOM CALLING SERVICE Kerrville VALUECHOICESM ESSENTIALS PLAN for Business Customers For Windstream Communications Kerrville, L.P. (Kerrville and Harper) new and existing Business customers. New and existing Business customers will be able to sign up for a Bundled Package that includes a maximum of 3 eligible Features and Other Bundle Products and Services per line. All applicable Intrastate/Interstate and Local Exchange tariff charges including, but not limited to, taxes and surcharges and any Federally tariffed charges such as the Federal Universal Service Fund Charge (FUSF) and the End User Subscriber Line Charges are required to be paid by the customer for each bundle. For those new and existing customers who choose to retain this package for a minimum of 90 days, the Non-recurring charges will be waived, such as: Service Order Charge, Outside Plant (Drop) 1st, Outside Plant (Drop) Additional, Premise Visit and Central Office Connection Charges.

• Kerrville BUSINESS ESSENTIALS PLAN - Business Monthly Bundled Rates – Tier 1 Market: $34.99 Monthly Bundled Rates – Tier 2 Market: $39.99

• Listed below are the following Class and Custom Calling Features and/or Other Bundle Product and

Services**

Class and Custom Calling Features:

o Enhanced Call Waiting Caller ID on Call Waiting o 3-Way Calling Call Forwarding-Variable o Caller ID Deluxe w/ACR Hunt

Other Bundle Products and Services:

o Kerrville Long Distance Service (per minute option only). The provider of both the Local and Toll

services will be Windstream Communications Kerrville, L.P. and Kerrville Telephone Long Distance and its designee.

This service cannot be used to qualify the customer for any other regularly tariff feature package and all other tariffed discounts do not apply. The bundled rates are subject to access line rate changes. **Upon Availability for each serving area. Voice Mail (VM) and Inside Wire Maintenance (IWM) can be added by the customer on an individual basis for an additional charge to the customer. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 22 Original Sheet No. 39

WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CUSTOM CALLING SERVICE Kerrville VALUECHOICESM PREFERRED PLAN for Business Customers For Windstream Communications Kerrville, L.P. (Kerrville and Harper) new and existing Business customers. New and existing Business customers will be able to sign up for a Bundled Package that includes a maximum of 5 eligible Features and Other Bundle Products and Services per line. All applicable Intrastate/Interstate and Local Exchange tariff charges including, but not limited to, taxes and surcharges and any Federally tariffed charges such as the Federal Universal Service Fund Charge (FUSF) and the End User Subscriber Line Charges are required to be paid by the customer for each bundle. For those new and existing customers who choose to retain this package for a minimum of 90 days, the Non-recurring charges will be waived, such as: Service Order Charge, Outside Plant (Drop) 1st, Outside Plant (Drop) Additional, Premise Visit and Central Office Connection Charges. • Kerrville BUSINESS PREFERRED PLAN - (Business)

Monthly Bundled Rates – Tier 1 Market: $44.99 Monthly Bundled Rates – Tier 2 Market: $49.99

• Choice of any of the 5 following Class and Custom Calling Features and/or Other Bundle Product and Services per

Line**

Eligible Class and Custom Calling Features: o Enhanced Call Waiting Call Return o Ring Plus Repeat Dial o Preferred Call Forwarding Call Selector o Speed Dial 30 Selective Call Rejection o 3-Way Calling Selective Call Acceptance o Caller ID Deluxe w/ACR Call Forwarding, Variable o Caller ID on Call Waiting Hunt

Other Bundle Products and Services:

o Kerrville Long Distance Service (per minute option only). The provider of both the Local and Toll services will be Windstream Communications Kerrville, L.P. and Kerrville Telephone Long Distance and its designee.

This service cannot be used to qualify the customer for any other regularly tariff feature package and all other tariffed discounts do not apply. The bundled rates are subject to access line rate change. **Upon Availability for each serving area. Voice Mail (VM) and Inside Wire Maintenance (IWM) can be added by the customer on an individual basis at no additional charge to the customer. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 22 First Revised Sheet No. 40 Cancels Original Sheet No. 40

WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CUSTOM CALLING SERVICE

WINDSTREAM CONNECT PACKAGES for Residential Customers *

1. Windstream Connect Unlimited Package The Windstream Connect Unlimited Package will provide residential customers with a bundle that includes residential one-party service with Touch Calling, Caller ID Deluxe, Call Waiting, Cancel Call Waiting, Caller ID on Call Waiting, 69 Call Return, 66 Busy Redial, 3-Way Calling, Speed Calling 30, Call Forwarding, Selective Call Rejection, Selective Call Acceptance, Call Selector, Preferred Call Forwarding, Anonymous Call Rejection, and the option of Ring Plus (where available) for a flat monthly rate. In order to be eligible for the bundle, customers must also subscribe to Windstream Communications, Inc.’s unlimited nationwide long distance calling plan. The International and Latin America discount plans are also included with this bundle

Residential Monthly Rate, Tier 1 $19.99 (I) Residential Monthly Rate, Tier 2 $29.95

This bundle is not available to Lifeline customers. An additional discount of $5.04 for Tier 1 customers and $5.00 for Tier 2 customers is available when(T) purchased with Windstream’s Broadband Service. (C)(I)

2. Windstream Connect 2 Package

The Windstream Connect 2 Package will provide residential customers with a bundle that includes residential one-party service with Touch Calling, Caller ID Deluxe, Call Waiting, Cancel Call Waiting, Caller ID on Call Waiting, 69 Call Return, 66 Busy Redial, 3-Way Calling, Speed Calling 30, Call Forwarding, Selective Call Rejection, Selective Call Acceptance, Call Selector, Preferred Call Forwarding, Anonymous Call Rejection, and the option of Ring Plus (where available) for a flat monthly rate. In order to be eligible for the bundle, customers must also subscribe to Windstream Communications, Inc.’s two (2) hour nationwide long distance calling plan. The International and Latin America discount plans are also included with this bundle.

Residential Monthly Rate, Tier 1 $18.95 Residential Monthly Rate, Tier 2 $23.95

This bundle is not available to Lifeline customers. An additional discount of $2.00 is available when purchased with either Windstream’s Broadband or Digital TV Services (discount

of $4.00 when purchased with both).

3. Windstream Connect Basic Package The Windstream Connect Basic Package will provide residential customers with a bundle that includes residential one-party service with Touch Calling, Caller ID Deluxe, Call Waiting, Cancel Call Waiting, Caller ID on Call Waiting, 69 Call Return, 66 Busy Redial, 3-Way Calling, Speed Calling 30, Call Forwarding, Selective Call Rejection, Selective Call Acceptance, Call Selector, Preferred Call Forwarding, Anonymous Call Rejection, and the option of Ring Plus (where available) for a flat monthly rate. In order to be eligible for the bundle, customers must also be presubscribe to a Windstream Communications, Inc.’s nationwide long distance calling plan. The International and Latin America discount plans are also included with this bundle.

Residential Monthly Rate, Tier 1 $23.00 Residential Monthly Rate, Tier 2 $28.00

This bundle is not available to Lifeline customers. * The Harper exchange, normally treated as Tier 2, will be rated as a Tier 1 exchange for the Windstream Connect Packages above. Issued: November 17, 2008 Effective: December 1, 2008

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 22 Original Sheet No. 41

WINDSTREAM COMMUNICATIONS KERRVILLE, L.P.

CUSTOM CALLING SERVICE The following feature packages will be available to residential customers in all exchanges: Essentials Package for Residential Customers Monthly Rate Essentials Package includes: $15.95 Caller ID Deluxe Call Forwarding Enhanced Call Waiting 69 Call Return Caller ID on Call Waiting 66 Busy Redial Selective Call Rejection 3-Way Calling Selective Call Acceptance Speed Calling 30 Preferred Call Forwarding Call Selector Anonymous Call Rejection Caller ID Package for Residential Customers Monthly Rate Caller ID Package includes: $12.95 Enhanced Call Waiting Caller ID Deluxe Call Waiting Caller ID Call Return ISSUED: DECEMBER 12, 2006 EFFECTIVE: JANUARY 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 22 Original Sheet No. 42

WINDSTREAM COMMUNICATIONS KERRVILLE, L.P.

CUSTOM CALLING SERVICE The following feature packages will be available to Business Customers in all exchanges: A. Basic Caller ID Package – $11.95 Includes Caller ID Name & Number and Call Waiting Plus with two of five Optional Features. Optional Features Call Forwarding Call Return Busy Redial Speed Dial 8

3-Way Calling

B. Caller ID Premium Package – $15.95 Includes Caller ID Name & Number and Call Waiting Plus with four of seven Optional Features. Optional Features Anonymous Call Block Call Forwarding Call Waiting Caller ID Call Return

Busy Redial Speed Dial 30

3-Way Calling

C. Caller ID Ultimate Package – $20.95 Includes the Following Features: Anonymous Call Block 3-Way Calling Call Forwarding Call Waiting Plus Call Forward Busy Custom Call Forwarding Call Forward No Answer Busy Redial Caller ID Name & Number Call Block Call Waiting Caller ID Custom Call Rejection Call Return Speed Dial 30 Personal Alert Stutter Dial Tone Basic Voice Mail *

* Basic Voice Mail is a deregulated service.

ISSUED: December 12, 2006 EFFECTIVE: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 22 Fourth Revised Sheet No. 43 Cancels Third Revised Sheet No. 43

WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CUSTOM CALLING SERVICE

The following feature packages will be available to residential customers in all exchanges:

Simple Broadband Bundle This bundled offering includes Limited Local Measured Service (LLMS) bundled with Windstream Communications, Inc.’s Broadband and Internet Service. This bundle is available to customers in all (C) exchanges within the Company where technically available. Limited Local Measured Service (LLMS) provides a one-party access line with certain limitations. (C) Specifically, LLMS will allow outgoing 911 and other abbreviated dialing calls, including 411, unlimited incoming calls, calls to the operator dialed as 0-, and dial around toll calls. LLMS will block all outgoing 1+ toll calls and all per use custom calling features. Outbound calls within the local and extended area service calling area will be allowed and will be charged a per minute rate as shown below. LLMS is only available when purchased as part of this bundle. Residential Monthly Rate $10.00 * Business Monthly Rate $20.00 * (N) Per Minute Rate $.10 MyLine Bundle This bundled service offering is available to residential customers with at least one residential one-party access line and a feature package. The offering includes an additional residential one-party access line with Caller ID Deluxe, Call Waiting, and Three-Way Calling. Customers that order this bundle may not be required to pay non-recurring Service Charges (as found in Section 8 of this tariff) and will receive one free jack at the time of installation. Residential Monthly Rate $9.99**

(T) * The rates shown above are in addition to the charge for the required deregulated Internet service portion of the

bundle. This bundle is available where technically feasible. (T) ** This rate is in addition to the rate charged for the required first access line and feature package. ISSUED: March 19, 2010 EFFECTIVE: March 29, 2010

Vice President

4001 Rodney Parham Road Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 22 Second Revised Sheet No. 44 Cancels First Revised Sheet No. 44

WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CUSTOM CALLING SERVICE

The following feature packages will be available to business customers in all exchanges: Business Connect SB Bundle

This bundled service offering is available to new or existing business customers with one-party business access lines. This bundle does not apply to Key System lines or PBX lines.

This offering includes a one-party business access line plus the following features:

Caller ID Deluxe Speed Call 30 Call Forward Call Return Repeat Dial Enhanced Call Waiting 3-Way Calling Caller ID on Call Waiting

Business Monthly Rate $49.99 *

Customers may also choose to add Rotary Hunt Service to the bundle for an additional rate of $2.50 per month and/or Voice Mail (a deregulated item) for an additional monthly charge. This bundled package is for small business customers. Customers may have up to three business one-party access lines (N) to qualify for this bundle. The second and third access lines will be billed at the tariffed business one-party rate, and will be equipped with all features shown above at no additional charge. (N) To qualify for this service, customers must also subscribe to the Windstream Kerrville Long Distance, L.P. Business Connect SB Bundle Long Distance Plan. Term Discounts for the Business Connect SB Bundle are also available. An early termination fee of $200.00 will apply for customers who terminate before the end of their one-year or three- term commitment.

One-Year Term Commitment: : Customers who agree to keep the service for a minimum of one year will receive a

discount of $10.00 off of the package rate, plus will receive Voice Mail and Rotary Hunt Service at no additional monthly recurring charge.

Three-Year Term Commitment: Customers who agree to keep the service for a minimum of three years will receive a

discount of $15.00 off of the package rate, and will receive Voice Mail and Rotary Hunt Service at no additional monthly recurring charge. Also, the non-recurring Service Charges, as described in Section 13 of this tariff, will be waived.

* If any required component of the service bundle is discontinued, discounts may no longer apply and/or all remaining components may convert to the regular tariffed monthly rate. ISSUED: November 16, 2007 EFFECTIVE: November 26, 2007

Vice President

4001 Rodney Parham Road Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 22 Third Revised Sheet No. 45 Cancels Second Revised Sheet No. 45

WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CUSTOM CALLING SERVICE

The following feature packages will be available to residential customers in all exchanges:

Connect Unlimited II Bundle

This bundle consists of one Residential One-Party Access Line, Caller ID Deluxe, Call Waiting, Cancel Call Waiting, Caller ID on Call Waiting, Call Return, Repeat Dial, Three-Way Calling Speed Calling 30, Call Forwarding, Selective Call Rejection, Selective Call Acceptance, Call Selector, Preferred Call Forwarding, and Anonymous Call Rejection. This bundle is offered only in combination with Windstream Kerrville Long Distance, L.P.’s Connect Unlimited nationwide long distance calling plan and International Discount plan.

This bundle is available to residential customers in all exchanges served by the Company. An additional discount of $5.00 is available when purchased with Windstream’s DSL Service. Monthly Residential Rate $19.99

Customers who have the Connect Unlimited II Bundle with Windstream’s Connect Unlimited Long (N) Distance and Windstream’s DSL Service will have the option of purchasing a second access line with the bundle for an additional $9.99 per month. (N)

Connect Flex Bundle

This bundle consists of one Residential One-Party Access Line, Caller ID Deluxe, Call Waiting, Cancel Call Waiting, Caller ID on Call Waiting, Call Return, Repeat Dial, Three-Way Calling Speed Calling 30, Call Forwarding, Selective Call Rejection, Selective Call Acceptance, Call Selector, Preferred Call Forwarding, and Anonymous Call Rejection. This bundle is offered only in combination with Windstream Kerrville Long Distance, L.P.’s Flex nationwide long distance calling plan and International Discount plan.

This bundle is available to residential customers in all exchanges served by the Company. An additional discount of $3.00 is available when purchased with Windstream’s DSL Service. Monthly Residential Rate $27.04

Connect Select Bundle This bundle consists of one Residential One-Party Access Line, Caller ID Deluxe, Enhanced Call Waiting, and Caller ID on Call Waiting. This bundle is available to residential customers in competitive service areas within the company.

Monthly Residential Rate $20.00 To qualify for this service, customers must also subscribe to Windstream’s 1.5M or higher Broadband Service and Internet

Service. If any required component of the service bundle is discontinued, the rate above may no longer apply and/or all remaining components may convert to the regular tariffed monthly rate.

The non-recurring Service Charges, as described in Section 8 of this tariff, may be waived for customers subscribing to this service.

* The Non-Recurring Service Charges, as found in Section 8 of this tariff, may be waived for residential customers who take the Connect Unlimited II Bundle and the Connect Flex Bundle shown above and that commit to a minimum of one year of service with that plan. ISSUED: February 28, 2011 EFFECTIVE: March 10, 2011

Vice President

4001 Rodney Parham Road Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 22 Original Sheet No. 46

WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CUSTOM CALLING SERVICE

The following feature packages will be available to business customers in all exchanges:

Business Connect SB Unlimited Bundle * (N)

This bundled service offering is available to new or existing business customers with one-party business access lines. This

bundle does not apply to Key System lines or PBX lines.

This offering includes a one-party business access line plus the following features: Caller ID Deluxe Speed Call 30 Call Forward Call Return Repeat Dial Enhanced Call Waiting 3-Way Calling Caller ID on Call Waiting Rotary Hunt Basic Voice Mail

Business Monthly Rate $44.99 **

This bundled package is for small business customers. Customers may have up to three business one-party access lines to qualify for this bundle. The second and third access lines will be billed at the tariffed business one-party rate, and will be equipped with all features shown above at no additional charge. To qualify for this service, customers must also subscribe to the Windstream Kerrville Long Distance, L.P.’s Business Connect SB Bundle Unlimited Long Distance Plan for all access lines. This bundle requires a one-year term commitment. Customers who agree to a three-year term commitment will receive a discount of $5.00 off of the package rate shown above. Also, the non-recurring Service Charges, as described in Section 13 of this tariff, will be waived for customers who agree to the three-year term commitment. An early termination fee of $200.00 will apply for customers who terminate before the end of their one-year or three-year term commitment. (N)

(N) * If any required component of the service bundle is discontinued, discounts may no longer apply and/or all remaining components may convert to the regular tariffed monthly rate. (N) ISSUED: November 16, 2007 EFFECTIVE: November 26, 2007

Vice President

4001 Rodney Parham Road Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 22 First Revised Sheet No. 47 Cancels Original Sheet No. 47

WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CUSTOM CALLING SERVICE

The following feature packages will be available to residential customers in all exchanges:

Connect Flex II Bundle

This bundle consists of one Residential One-Party Access Line, Caller ID Deluxe, Call Waiting, Cancel Call Waiting, Caller ID on Call Waiting, Call Return, Repeat Dial, Three-Way Calling Speed Calling 30, Call Forwarding, Selective Call Rejection, Selective Call Acceptance, Call Selector, Preferred Call Forwarding, and Anonymous Call Rejection. This bundle is offered only in combination with Windstream Kerrville Long Distance, L.P.’s Flex nationwide long distance calling plan and International Discount plan.

This bundle is available to residential customers in all exchanges served by the Company. An additional discount of $5.00 is available when purchased with Windstream’s DSL Service. (C)(I)

If any required component of the service bundle is discontinued, discounts may no longer apply and/or all remaining components may convert to the regular tariffed monthly rate.

Monthly Residential Rate $27.04 (T) * The Non-Recurring Service Charges, as found in Section 8 of this tariff, may be waived for residential customers who take the Connect Flex II Bundle shown above and that commit to a minimum of one year of service with that plan. ISSUED: November 17, 2008 EFFECTIVE: December 1, 2008

Vice President

4001 Rodney Parham Road Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 22 Second Revised Sheet No. 48 Cancels First Revised Sheet No. 48

WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CUSTOM CALLING SERVICE

The following feature packages will be available to business customers in all exchanges: Business Connect SB Bundle III

This bundled service offering is available to new or existing business customers with one-party business access lines. This bundle does not apply to Key System lines or PBX lines. This offering includes a one-party business access line plus the following features:

Caller ID Deluxe Speed Call 30 Call Forward Call Return Repeat Dial Enhanced Call Waiting 3-Way Calling Caller ID on Call Waiting

Business Monthly Rate $49.99 * Customers may also choose to add Rotary Hunt Service to the bundle for an additional rate of $2.50 per month and/or Voice Mail (a deregulated item) for an additional monthly charge. This bundled package is for small business customers. Customers may have up to ten business one-party access lines to qualify for this bundle. Access lines after the initial access line will be billed $34.99 each, and will be equipped with all features shown above at no additional charge.

To qualify for this service, customers must also subscribe to either 1) the Windstream Communications, Inc.’s Business Connect SB Bundle Long Distance Plan or 2) both the Windstream Communications, Inc.’s Business Unlimited Long Distance Plan and Windstream’s 3MB Dynamic Broadband (or higher speed). Customers who qualify for the Business Connect SB III Plan by having the Unlimited Long Distance Plan combined with Broadband will also receive a $4.99 reduction off of the Business Connect SB III rate shown above. (The rate shown above includes only the access line and feature portion of the full bundled rate.)

(C) Term Discounts for the Business Connect SB Bundle III are also available. For customers subscribing to this bundle prior to

September 1, 2010, an early termination fee of $200.00 will apply for customers who terminate before the end of their one-year or three-year term commitment. For customers subscribing to this bundle on or after September 1, 2010, an early termination fee of 50% of the remaining term balance will apply for customers who terminate before the end of their one-year or three-year term commitment. (C)

One-Year Term Commitment: : Customers who agree to keep the service for a minimum of one year will receive a discount of

$5.00 off of the bundle rate, plus will receive Voice Mail and Rotary Hunt Service at no additional monthly recurring charge.

Three-Year Term Commitment: Customers who agree to keep the service for a minimum of three years will receive a discount

of $10.00 off of the bundle rate, and will receive Voice Mail and Rotary Hunt Service at no additional monthly recurring charge. Also, the non-recurring Service Charges, as described in Section 4.3 of this tariff, will be waived.

Enhanced Discounts: Windstream will provide the following discounts each month to customers in the Kerrville exchange

who subscribe to the Windstream Business Connect SB Bundle III and who also subscribe to Windstream Communications, Inc.’s Unlimited Long Distance Plan and Windstream’s Broadband and Internet Service. (When these discounts apply, term discounts shown above will not apply.)

One-Year Term Commitment: $22.50 Three-Year Commitment $30.00 * If any required component of the service bundle is discontinued, discounts may no longer apply and/or all remaining components may convert to the regular tariffed monthly rate. ISSUED: August 20, 2010 EFFECTIVE: September 1, 2010

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 22 Original Sheet No. 49

WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CUSTOM CALLING SERVICE

The following feature packages will be available to business customers in all exchanges:

Business SOHO Communications Bundle * This bundled service offering is available to new or existing business customers. This offering includes two business access lines plus Caller ID Deluxe. Business Monthly Rate $59.99 ** This bundled package is for small business customers. To qualify for this bundle, customers must also subscribe to the Windstream Kerrville Long Distance, LLP.’s Business SOHO Unlimited Long Distance Plan and 1.5MB Broadband (or higher speed), and must purchase a 2-line phone and wireless networking system from Windstream (available either at a flat one-time rate or on a monthly basis). (The rate shown above includes only the access line and feature portion of the full bundled rate and does not include long distance, broadband, or equipment.)

The customer must commit to subscribe to this bundle for no less than 3 years. * Customers in the Kerrville exchange will receive a $15.00 discount off of the price of the bundle. This discount is being offered to meet competitive pressures. ** If any required component of the service bundle is discontinued, discounts may no longer apply and/or all remaining components may convert to the regular tariffed monthly rate. ISSUED: May 7, 2010 EFFECTIVE: May 17, 2010

Vice President

4001 Rodney Parham Road Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 22 Original Sheet No. 50

WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CUSTOM CALLING SERVICE

CUSTOM CALLING SERVICE The following feature packages will be available to business customers in all exchanges:

Windstream Business Bundle - Unlimited Plan (N) This bundled service offering is available to new or existing business customers with one-party business access lines. This bundle does not apply to Key System lines or PBX lines. This offering includes a one-party business access line plus the following features:

Caller ID Deluxe Speed Call 30 Call Forward Call Return Repeat Dial Enhanced Call Waiting 3-Way Calling Caller ID on Call Waiting Business Monthly Rate $49.99 *

Customers may also choose to add Rotary Hunt Service to the bundle for an additional rate of $2.50 per month and/or Voice Mail (a deregulated item) for an additional monthly charge.

This bundled package is for small business customers. Customers may have up to ten business one-party access lines to qualify for this bundle. Access lines after the initial access line will be billed $24.99 each, and will be equipped with all features shown above at no additional charge.

To qualify for this service, customers must also subscribe to the Windstream Southwest Long Distance L.P.’s Small Business Unlimited Long Distance Plan and Windstream’s 3MB Dynamic Broadband (or higher speed). (The rate shown above includes only the access line and feature portion of the full bundled rate.)

A Term Discount for the Windstream Business Bundle - Unlimited Plan is also available. An early termination fee of 50% of the remaining term balance will apply for customers who terminate before the end of their two-year term commitment.

Two-Year Term Commitment: Customers who agree to keep the service for a minimum of three years will receive a

discount of $10.00 off of the bundle rate, and will receive Voice Mail and Rotary Hunt Service at no additional monthly recurring charge. Also, the non-recurring Service Charges, as described in this tariff, will be waived.

* If any required component of the service bundle is discontinued, discounts may no longer apply and/or all remaining components may convert to the regular tariffed monthly rate. (N)

ISSUED: April 15, 2011 EFFECTIVE: April 28, 2011

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 22 Original Sheet No. 51

WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CUSTOM CALLING SERVICE

CUSTOM CALLING SERVICE

Windstream Competitive Business Bundle - Unlimited Plan (N)

This bundled service offering is available to new or existing business customers in the Kerrville exchange with one-party business access lines. This bundle does not apply to Key System lines or PBX lines.

This offering includes a one-party business access line plus the following features:

Caller ID Deluxe Speed Call 30 Call Forward Call Return Repeat Dial Enhanced Call Waiting 3-Way Calling Caller ID on Call Waiting Business Monthly Rate $39.99 *

Customers may also choose to add Rotary Hunt Service to the bundle for an additional rate of $2.50 per month and/or Voice Mail (a deregulated item) for an additional monthly charge. This bundled package is for small business customers. Customers may have up to ten business one-party access lines to qualify for this bundle. Access lines after the initial access line will be billed $24.99 each, and will be equipped with all features shown above at no additional charge.

To qualify for this service, customers must also subscribe to the Windstream Southwest Long Distance L.P.’s Small Business Unlimited Long Distance Plan and Windstream’s 3MB Dynamic Broadband (or higher speed). (The rate shown above includes only the access line and feature portion of the full bundled rate.)

A Term Discount for the Windstream Competitive Business Bundle - Unlimited Plan is also available. An early termination fee of 50% of the remaining term balance will apply for customers who terminate before the end of their two-year term commitment. Two-Year Term Commitment: Customers who agree to keep the service for a minimum of two years will receive a

discount of $20.00 off of the bundle rate, and will receive Voice Mail and Rotary Hunt Service at no additional monthly recurring charge. Also, the non-recurring Service Charges, as described in this tariff, will be waived.

* If any required component of the service bundle is discontinued, discounts may no longer apply and/or all remaining components may convert to the regular tariffed monthly rate. (N) ISSUED: April 15, 2011 EFFECTIVE: April 28, 2011

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 22 Original Sheet No. 52

WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CUSTOM CALLING SERVICE

CUSTOM CALLING SERVICE The following feature packages will be available to business customers in all exchanges: Windstream Business Bundle, Flex Plan (N)

This bundled service offering is available to new or existing business customers with one-party business access lines. This bundle does not apply to Key System lines or PBX lines. This offering includes a one-party business access line plus the following features:

Caller ID Deluxe Speed Call 30 Call Forward Call Return Repeat Dial Enhanced Call Waiting 3-Way Calling Caller ID on Call Waiting Business Monthly Rate $54.99 *

Customers may also choose to add Rotary Hunt Service to the bundle for an additional rate of $2.50 per month and/or Voice Mail (a deregulated item) for an additional monthly charge. This bundled package is for small business customers. Customers may have up to ten business one-party access lines to qualify for this bundle. Access lines after the initial access line will be billed $34.99 each, and will be equipped with all features shown above at no additional charge.

To qualify for this service, customers must also subscribe to the Windstream Southwest Long Distance L.P.’s Business Connect SB Bundle Long Distance Plan and Windstream’s 3MB Dynamic Broadband (or higher speed). (The rate shown above includes only the access line and feature portion of the full bundled rate.)

Term Discounts for the Windstream Business Bundle – Flex Plan are also available. An early termination fee of 50% of the

remaining term balance will apply for customers who terminate before the end of their two--year term commitment.

Two-Year Term Commitment: Customers who agree to keep the service for a minimum of two years will receive a discount of $10.00 off of the bundle rate, and will receive Voice Mail and Rotary Hunt Service at no additional monthly recurring charge. Also, the non-recurring Service Charges, as described in this tariff, will be waived.

* If any required component of the service bundle is discontinued, discounts may no longer apply and/or all remaining components may convert to the regular tariffed monthly rate. (N)

ISSUED: April 15, 2011 EFFECTIVE: April 28, 2011

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 22 Original Sheet No. 53

WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CUSTOM CALLING SERVICE

CUSTOM CALLING SERVICE Windstream Competitive Business Bundle, Flex Plan (N)

This bundled service offering is available to new or existing business customers in the Kerrville exchange with one-party business access lines. This bundle does not apply to Key System lines or PBX lines. This offering includes a one-party business access line plus the following features:

Caller ID Deluxe Speed Call 30 Call Forward Call Return Repeat Dial Enhanced Call Waiting 3-Way Calling Caller ID on Call Waiting Business Monthly Rate $49.99 *

Customers may also choose to add Rotary Hunt Service to the bundle for an additional rate of $2.50 per month and/or Voice Mail (a deregulated item) for an additional monthly charge. This bundled package is for small business customers. Customers may have up to ten business one-party access lines to qualify for this bundle. Access lines after the initial access line will be billed $24.99 each, and will be equipped with all features shown above at no additional charge.

To qualify for this service, customers must also subscribe to the Windstream Southwest Long Distance L.P.’s Business Connect SB Bundle Long Distance Plan and Windstream’s 3MB Dynamic Broadband (or higher speed). (The rate shown above includes only the access line and feature portion of the full bundled rate.)

Term Discounts for the Windstream Competitive Business Bundle – Flex Plan are also available. An early termination fee of 50%

of the remaining term balance will apply for customers who terminate before the end of their two-year term commitment.

Two-Year Term Commitment: Customers who agree to keep the service for a minimum of two years will receive a discount of $25.00 off of the bundle rate, and will receive Voice Mail and Rotary Hunt Service at no additional monthly recurring charge. Also, the non-recurring Service Charges, as described in this tariff, will be waived.

* If any required component of the service bundle is discontinued, discounts may no longer apply and/or all remaining components may convert to the regular tariffed monthly rate. (N)

ISSUED: April 15, 2011 EFFECTIVE: April 28, 2011

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 22 Original Sheet No. 54

WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CUSTOM CALLING SERVICE

(N) Windstream Small Business Bundle – Voice + Unlimited Plan

This bundled service offering is available to new or existing business customers with one-party business access lines. This bundle does not apply to Key System lines or PBX lines. This offering includes a one-party business access line plus the following features:

Caller ID Deluxe Speed Call 30 Call Forward Call Return Repeat Dial Enhanced Call Waiting 3-Way Calling Caller ID on Call Waiting

Business Monthly Rate $39.99 * Customers may also choose to add Rotary Hunt Service to the bundle for an additional rate of $2.50 per month and/or Voice Mail (a deregulated item) for an additional monthly charge. This bundled package is for small business customers. Customers may have up to ten business one-party access lines to qualify for this bundle. Access lines after the initial access line will be billed $34.99 each, and will be equipped with all features shown above at no additional charge. To qualify for this service, customers must also subscribe to the Windstream Communications, Inc.’s Small Business Unlimited Long Distance Plan. (The rate shown above includes only the access line and feature portion of the full bundled rate.) Customers must agree to a Two-Year Term Commitment with this bundle. An early termination fee of 50% of the remaining term balance will apply for customers who terminate before the end of their two-year term commitment.

* If any required component of the service bundle is discontinued, discounts may no longer apply and/or all remaining components may convert to the regular tariffed monthly rate. (N)

ISSUED: February 6, 2012 EFFECTIVE: February 16, 2012

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 22 Original Sheet No. 55

WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. CUSTOM CALLING SERVICE (N)

Windstream Small Business Bundle, Voice + Flex Plan

This bundled service offering is available to new or existing business customers with one-party business access lines. This bundle does not apply to Key System lines or PBX lines. This offering includes a one-party business access line plus the following features:

Caller ID Deluxe Speed Call 30 Call Forward Call Return Repeat Dial Enhanced Call Waiting 3-Way Calling Caller ID on Call Waiting

Business Monthly Rate $39.99 * Customers may also choose to add Rotary Hunt Service to the bundle for an additional rate of $2.50 per month and/or Voice Mail (a deregulated item) for an additional monthly charge. This bundled package is for small business customers. Customers may have up to three business one-party access lines to qualify for this bundle. Access lines after the initial access line will be billed $34.99 each, and will be equipped with all features shown above at no additional charge. To qualify for this service, customers must also subscribe to the Windstream Communications, Inc.’s Windstream Flex 100 Plan. (The rate shown above includes only the access line and feature portion of the full bundled rate.) Customers must agree to a Two-Year Term Commitment with this bundle. An early termination fee of 50% of the remaining term balance will apply for customers who terminate before the end of their two-year term commitment.

* If any required component of the service bundle is discontinued, discounts may no longer apply and/or all remaining components may convert to the regular tariffed monthly rate. (N)

ISSUED: February 6, 2012 EFFECTIVE: February 16, 2012

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 23 Original Sheet No. 1 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. PAY TELEPHONE SERVICE DEFINITIONS. The following words and terms, when used in this section, shall have the following meanings, unless the context clearly indicates otherwise.

"0-" Call - A call made by the caller dialing the digit "O" and no other digits within five seconds. A "0-" call may be made after a digit (or digits) to access the local network is (are) dialed.

"0+" Call - A call made by the caller dialing the digit "0" followed by the terminating telephone number. On some automated call equipment, a digit or digits may be dialed between the "0" and the terminating telephone number.

Automatic Number Identification (ANI) - The automatic transmission by the local switching system of the originating telephone number to an inter-exchange or other communications carrier or to the operator of a 911 system.

Call Aggregator - Any person or entity that owns or otherwise controls telephones intended to be utilized by the public. For the purposes of this definition, a person or entity controls a telephone if that person or entity has the authority to post notices and/or unblock access.

Certificated Telecommunications Utility (CTU) - As defined in §23.3 of this title (relating to Definitions).

Completed Call - A call that is answered by the called party. Incumbent Local Exchange Company - As defined in §23.3 of this title. Local Call - A call within the CTU's toll-free calling area including calls which are made toll-free through a mandatory extended area service (EAS) or expanded local calling (ELC) proceeding.

Operator Service - Any service using live operator or automated operator functions for the handling of telephone service, such as, local collect, toll calling via collect, third number billing, credit card, and calling card services. The transmission of "1-800 and 1-888" numbers, where the called party has arranged to be billed, is not operator service.

Operator Service Provider (OSP) - Any person or entity that provides operator services by using either live or automated operator functions. When more than one entity is involved in processing an operator service call, the party setting the rates shall be considered to be the OSP.

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 23 Original Sheet No. 2 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. PAY TELEPHONE SERVICE DEFINITIONS. (Cont’d)

Originating Line Screening (OLS) - A two-digit code passed by the local switching system with the ANI at the beginning of a call that provides information about the originating line.

Pay Telephone Access Service (PTAS) - A service offered by a certificated telecommunications utility which provides a two-way, or optionally, a one-way originating-only business access line composed of the serving central office line equipment, all outside plant facilities needed to connect the serving central office with the customer premises, and the network interface. This service is sold to PTS providers. Pay Telephone Service (PTS) - A telecommunications service utilizing any coin, coinless, credit card reader, or cordless instrument that can be used by members of the general public, or business patrons, employees, and/or visitors of the premise's owner, provided that the end user pays for local or toll calls from such instrument on a per call basis. Pay per call telephone service provided to inmates of confinement facilities is PTS. For purposes of this section, coinless telephones provided in guest rooms by a hotel/motel are not pay telephones. A telephone that is primarily used by business patrons, employees, and/or visitors of the premise's owner is not a pay telephone if all local calls and "1-800" and "1-888" type calls from such telephone are free to the end user. Provider of Pay Telephone Service - The entity that purchases PTAS from a CTU and registers with the Public Utility Commission as a provider of PTS to end users. Rate Information - All charges ultimately charged to the PTS provider, including any surcharges, fees, and any other form of compensation charged by the PTS provider on behalf of the call aggregator.

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 23 Original Sheet No. 3 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. PAY TELEPHONE SERVICE REGISTRATION.

All PTS providers must register with the commission, using commission-prescribed forms, in order to do business in the state of Texas. Registration requires disclosure of the physical location of each of the registrant's pay telephones; the registrant must update this information for any phone with a change in status. Information related to the physical location of pay telephones shall be confidential unless the Attorney General issues a letter opinion, or a court of competent jurisdiction rules otherwise. Updated filings shall be made with the commission within 45 days after the periods ending December 31 and June 30 of each calendar year. The commission shall provide each registrant with proof of registration within 30 days of filing. Certificated telecommunications utility shall not provide PTS to a person required to be registered under this subsection, unless that person provides a commission-supplied proof of registration.

PTS REQUIREMENTS. Requirements before call is completed.

If the PTS provider uses automated call completion technology to complete operator service calls, the provider of PTS must:

audibly and distinctly identify itself to the caller upon answering; audibly and distinctly identify itself to the billed party, if the billed party is different from the caller; provide a mechanism for the caller to obtain rate information, without charge, 24 hours a day, seven days a week; and permit the caller or billed party to terminate the call at no charge prior to completion of the call by the PTS provider.

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 23 Original Sheet No. 4 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. PAY TELEPHONE SERVICE PTS REQUIREMENTS. (Cont'd) 911 calls, "0-" calls, and end user choice.

The PTS provider must allow 911 calls to be outpulsed directly to the Public Service Answering Point at no charge and without requiring a coin or credit card. This requirement does not apply to pay telephones accessible to inmates of confinement facilities.

Access

The PTS provider must:

provide access to operator services, which access must be available 24 hours a day, seven days a week, at no charge and without requiring a coin or credit card; provide access to directory assistance, 24 hours a day, seven days a week;

provide access that includes the local exchange calling scope of the CTU furnishing the PTAS including mandatory EAS and ELC, except that ELC rate additives are not applicable to PTS access lines; and provide access to the operator of a local exchange company that meets the requirements enumerated in §23.55(k)(3) and that serves the area from which the call is made, at no charge and without requiring a coin or credit card, either:

by directly routing all "0-" calls to such local exchange company operator, without charge to the caller; or by transfer or redirection of the call by an OSP in accordance with the provisions of §23.55(i)(1)(A)(ii)(I)-(III).

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 23 Original Sheet No. 5 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. PAY TELEPHONE SERVICE PTS REQUIREMENTS. (Cont’d)

Access (Cont’d)

The PTS provider must also allow access to other telecommunications utilities unless otherwise provided below by the subclauses of this clause.

Access to interexchange carriers by "950-XXXX" and "1-800" or "1-888" numbers must not be blocked.

Access to interexchange carriers by "10XXX+0" (whether "10XXX+0+" or "10XXX+0-") dialing must not be blocked if the end office serving the originating line has Originating Line Screening capability. To prevent fraudulent use of the pay telephone, the access requirement is explicitly waived under the following conditions without prior application to the commission: Access to interexchange carriers by "10XXX+0" (whether "10XXX+0+" or "10XXX+0-") dialing may be blocked if the end office serving the originating line does not have Originating Line Screening capability. Access to interexchange carriers by "10XXX+1" dialing may be blocked.

The requirements of this paragraph do not apply to pay telephones accessible to inmates of confinement facilities. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 23 Original Sheet No. 6 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. PAY TELEPHONE SERVICE PTS REQUIREMENTS. (Cont'd) Other The PTS provider must:

ensure that end users can place all local and toll calls, except direct dialed international calls, from the pay telephone, including, but not limited to, operator-assisted international calls, collect calls, third number billed calls, and calling card calls; be responsible for the payment of charges for all local and toll messages, including, but not limited to, non-local directory assistance charges, except as provided in the Fraud Protection subsection of this section; comply with all applicable federal, state, and local laws and regulations including those concerning the use of pay telephones by disabled and/or hearing- or speech-impaired persons; not attach extension telephones to pay telephones, unless the pay telephone displays a notice that legibly and conspicuously states in capital letters, "YOUR CONVERSATION MAY BE OVERHEARD BECAUSE AN EXTENSION TELEPHONE IS ATTACHED TO THIS PHONE LINE." not impose a time limit on local calls. ensure operator-assisted intrastate long distance usage rates are billed in increments of one minute or less, provided that the total per minute fee does not exceed the rate authorized in §23.54(f) return to the end-user any pre-paid fee for a direct dialed intrastate long distance and/or local call that does not result in a completed call; not charge the caller for any uncompleted call in accordance with the provisions of �23.55(f)(1)-(4) of this title;

not charge a fee for a local call greater than that posted on the informational placard attached to each pay phone;

provide access to ILEC operators by dialing either "O" or "OO" access codes and

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 23 Original Sheet No. 7 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. PAY TELEPHONE SERVICE PTS REQUIREMENTS. (Cont'd) Other. (Cont’d)

The requirements listed in the first and fifth subparagraph above (of this paragraph) do not apply to pay telephones accessible to inmates of confinement facilities.

If the PTS provider uses automated call completion technology to complete operator service calls, and if validation information is available for calls that the PTS provider (or a third-party billing and collection agent operating on behalf of the PTS provider) will bill through a certificated telecommunications utility, the PTS is required to validate the call and is allowed to submit the call for billing only if the call was validated. PTS may be connected to, from, or through a customer-provided telecommunications switching system, or local exchange carrier-provided central office switching system, provided that the PTS provider meets all requirements of this rule. The PTS provider must ensure that access to E-911, 911 and/or O- is not blocked and must comply with all legislative and rule requirements regarding the operation of E-911 and 911. This access configuration is not allowed if it prevents usage measurement, by the local exchange carrier, of a local exchange carrier-provided PTS access line. For purposes of this paragraph, local exchange carrier is defined as any entity holding either a Certificate of Convenience and Necessity, Certificate of Operating Authority, or Service Provider Certificate of Operating Authority. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GGENERAL EXCHANGE TARIFF SECTION 23 Original Sheet No. 8 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. PAY TELEPHONE SERVICE RATES AND CHARGES Exchange Access Line Monthly Access Description Line Rate Pay Telephone Service, Kerrville each Inside and/or Outside Base Rate Area See the B1 Rates in Section 9, (1) Sheets 1 and 2. Pay Telephone Service, Harper each Inside and/or Outside Base Rate Area See the B1 Rates in Section 9, (1) Sheet 3. Monthly Access Line Rate includes Local exchange Access Line and unlimited Flat Rate Local Message Usage. Rates and Charges contemplate only a standard business local exchange access line service installation. Service Connection Charges, as specified in Section 8 of this Tariff for standard business exchange access lines, apply in addition to all other charges specified in this Tariff for Pay Telephone Service. Where Touch-Tone Service, Custom Calling Service and/or other services are desired, charges as specified in the appropriate Sections of the General Exchange Tariff are applicable for Pay Telephone Service at the same rates and charges applicable to standard business exchange access lines. Charges for long distance directory assistance calls, as provided by Inter-exchange carriers and not by the Telephone Company, will be at rates and charges specified by such Interexchange Carriers. (1) Rates shown are per Section 55.1735 of the Texas Utilities Code that became effective on September 7, 2005. The tariff is effective upon approval by the Public Utility Commission of Texas. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 23 Original Sheet No. 9 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. PAY TELEPHONE SERVICE RATES AND CHARGES (Cont’d) Description (Cont’d) Charges for long distance message telecommunications service, as provided by the Telephone Company, will be as specified in Section 15 of the Kerrville General Exchange Tariff. Charges for long distance service, as provided by Inter-exchange Carriers and not by the Telephone Company, will be at rates and charges specified by such Inter-exchange Carriers. The Telephone Company will, upon the request of the provider of pay telephone service, offer direct dialed international call blocking ("011+" and "10XXX+011+"). When international call blocking is ordered for an existing pay telephone access line, a non-recurring Service Order Charge as specified in Section 8 Sheet 1 of this tariff will apply for each pay telephone access line receiving this service. A service order charge will not be assessed for international call blocking if that option is requested during the initial order of the pay telephone service. Coin Supervision Service Coin Supervision Service provides the capability of central office line equipment to pass signals and/or tones from a local exchange service line to a trunk terminating at the PTS's operator service provider. These signals enable an operator service provider to recognize coin deposits and return coins to the pay telephone user. Coin Supervision Service also permits a suitably equipped operator service provider to automatically ring back the originating local exchange service line upon completion of a call. Recurring Monthly Rate Coin Supervision Service, per line equipped NECA FCC No. 5 17.4.4 Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 24 Original Sheet No. 1 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P.

RESERVED FOR FUTURE USE

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 25 Original Sheet No. 1 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. DIGITAL NETWORK SERVICES ISDN-BASIC RATE INTERFACE SERVICE General

Integrated Services Digital Network (ISDN)-Basic Rate Interface (BRI) is a service which offers two 64 kilobits per second (Kbps) circuit switched B channels and one 16 Kbps D channel. Calls over a B channel configured for circuit switching may be either voice or data. The D channel carries out of band signaling for the B channels. ISDN-BRI provides access to and from the Public Switched Telephone Network (PSTN). Packet switching is not a component of this service offering.

Definitions

Basic Interface Equipment - Provides the central office hardware and software required to provide Integrated Services Digital Network (ISDN)-Basic Rate Interface. It includes a line card which provides two 64 Kbps B channels and one 16 Kbps D channel.

Basic Interface Facility - A 144 Kbps facility that extends from the customer's normal serving central office to the customer's demarcation point.

ISDN-BRI Service Area - A geographic area consisting of the Kerrville Exchange local serving area as defined in the Windstream Communications Kerrville, L.P. General Exchange Tariff. The ISDN-BRI service area does not include any exchanges or parts of exchanges served via Extended Area Calling Service or Expanded Local Calling Service.

Link Extension Equipment - Provides the additional central office hardware required to provide ISDN-BRI service to a customer located outside the Kerrville Exchange ISDN-BRI service area.

Link Extension Facility - Provides the additional facility required to provide ISDN-BRI service to a customer located outside the Kerrville Exchange ISDN-BRI service area.

National ISDN/Interconnect - Provides ISDN-BRI with interconnect capabilities and compliance with national ISDN guidelines as developed by the respective switch vendors.

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 25 Original Sheet No. 2 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. DIGITAL NETWORK SERVICES I SDN-BASIC RATE INTERFACE SERVICE Cont'd Technical Specifications

Technical equipment guidelines for ISDN customer access to ISDN-BRI serving offices are found in SR-NWT-001953. These documents may be obtained from:

Bellcore Document Register 445 South Street, Room 2 J-125 Morristown, NJ

ISDN-BRI is Designed to all relevant International Telecommunications Union-Telephony (ITU-T) Standards.

The Transmission characteristics of ISDN-BRI support 64 Kbps Clear Channel capability.

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 25 Original Sheet No. 3 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. DIGITAL NETWORK SERVICES ISDN-BASIC RATE INTERFACE SERVICE Cont'd Regulations

The following regulations apply in addition to those in other Windstream Communications Kerrville, L.P. (Windstream) tariffs. Where other regulations apply on a per line basis, they shall be interpreted to apply per channel.

ISDN-BRI requires compatible registered CPE under FCC Part 68.

Other services compatible with ISDN-BRI will be furnished at the tariffed business rate and according to applicable regulations.

ISDN-BRI will not be shared or jointly used. Resale of the service is prohibited.

Upon subscribing to ISDN-BRI, the customer will be required to change his existing telephone number(s) if Windstream determines that it is not reasonably feasible for technical or number administration reasons to continue to provide the customer's existing telephone number(s).

The central office from which a customer's ISDN-BRI service is physically provisioned shall be designated the customer's ISDN-BRI serving office. Windstream will determine a customer's ISDN-BRI serving office as follows:

If the customer's normal serving office is ISDN-BRI equipped, the customer will be provided the service from their normal serving office.

If the customer's normal serving office is not located within the ISDN-BRI serving area, the customer may be provided the service from an ISDN-BRI equipped central office, if agreed to by Windstream. In such cases, the charge for the Link Extension Equipment is always applicable. The charge for the Link Extension Facility is applicable if WINDSTREAM provides any part of the transporting facility. Link Extension Equipment and Link Extension Facility charges are in addition to the other charges for ISDN-BRI.

If the customer cancels an order for service before installation of the equipment and facilities is complete, the customer agrees to pay all expenses incurred before notice of cancellation is received by WINDSTREAM. This charge shall not exceed all charges which would have applied had the service been installed.

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 25 Original Sheet No. 4 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. DIGITAL NETWORK SERVICES ISDN-BASIC RATE INTERFACE SERVICE Cont'd Regulations Cont'd The following regulations apply to Calling Name/Number Delivery:

Calling Name/Number Delivery Subscribers must provide and connect their own compatible customer premises equipment to process the calling party information.

Any Windstream calling party may prevent the delivery of their number to the called party by dialing an access code (*67 on their key pad) immediately prior to placing a call. The access code activates per call blocking. Per call blocking is available at no charge.

If a calling party activates blocking, the calling name/number will not be delivered across the line. Instead, Calling Name/Number Delivery subscribers will receive an anonymous indicator. This anonymous indicator notifies the Calling Name/Number Delivery subscriber that the calling party chose to block the name/number delivery.

Per-line blocking will be offered at no charge to a particular customer if the Commission receives from the customer written certification that the customer has a compelling need for per-line blocking.

The blocking of Calling Name/Number Delivery will not be provided on calls originating from public, semi-public and customer-owned pay telephone services.

Calling Name/Number Delivery is offered on a subscription basis which requires the customer to order the service. Where Calling Name/Number Delivery is available, any calling party, whether they subscribe to Calling Name/Number Delivery or not, has per call-blocking capability, unless the customer is calling from a public, semi-public or customer-owned pay telephone service.

Windstream shall not be liable for any and all claims for damages caused or claimed to have been caused, directly or indirectly, by the transmission to a Calling Name/Number Delivery customer of a name/telephone number which the calling party has requested to be omitted from the telephone directory or the disclosure of such a name/number to any person.

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 25 Original Sheet No. 5 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. DIGITAL NETWORK SERVICES ISDN-BASIC RATE INTERFACE SERVICE Cont'd Regulations Cont'd

Windstream shall not be liable for any and all claims for damages caused or claimed to have been caused, directly or indirectly, by the transmission to a Calling Name/Number Delivery customer of a name/telephone number which the calling party or the Calling Name/Number Delivery customer finds erroneous, offensive, embarrassing or misleading for any reason.

Windstream shall not be liable for any and all claims for damages caused by a telecommunications utility failure to transmit the privacy indicator to the called party when such indicator has been passed to the telecommunications utility by Windstream.

The customer shall use Calling Name/Number Delivery solely for the purpose of call processing, billing and account management purposes and shall not publicize or disclose any information associated with the calling party without written permission from the party to whom the telephone number has been assigned. By way of illustration, and not limitation, the customer shall not use any Calling Name/Number Delivery information for telemarketing or list-generation efforts without written permission. This restriction does not prohibit the Calling Name/Number Delivery subscriber from:

(1) Verifying network performance or testing the provision of the Calling Name/Number Delivery service; (2) Compiling, using and disclosing aggregate Calling Name/Number Delivery information; or (3) Complying with applicable law or legal process.

Identification of specific stations or extensions served by CPE may not be possible. The main directory number of the calling party may be displayed.

Calling party name/number will be transmitted and displayed for calls made from another central office only if it is linked by appropriate telephone company facilities.

Features with Call Forwarding capabilities cannot be used on a continual basis to expand the local calling scope beyond that available to a customer's premises.

Service Term

All ISDN-BRI service components have a minimum service term of one month. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 25 Original Sheet No. 6 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P.

DIGITAL NETWORK SERVICES

ISDN-BASIC RATE INTERFACE SERVICE Cont'd Special Service Requests

ISDN-BRI service will be furnished at the rates contained in this tariff section, provided facilities are available. Where facilities are not available or unusual expenditures are involved in making them available, the customer may be required to pay additional charges (under Section 20 of the General Exchange Tariff) to cover the unusual expenditure, or to contract for services beyond the service term or both.

Moves

Customer moves occurring within the same ISDN-BRI serving office will not constitute a disconnection of service if the service is merely reestablished with a new loop facility. The reestablishment of service with a new loop facility will subject the customer to installation charges for each Basic Interface Facility.

Supersedures

ISDN-BRI may be transferred to a new customer at the same premises upon written concurrence of Windstream. Service Order Charges, under Section 8 of the General Exchange Tariff, will apply for the new customer. The customer to whom service is transferred must accept all past indebtedness, liabilities, minimum term provisions and equipment configurations in effect for the previous customer at the time of the transfer.

Suspension of Service

Vacation Service is not offered in conjunction with ISDN-BRI Distance Learning

Upon submission of an affidavit that complies with the requirements of Public Utility Commission of Texas Substantive Rule §26.141, 16 T.A.C. 23.93, an educational institution (as defined in Texas Education Code, Sections 11.32, 11.33, and 61.003) may obtain a 25% discount on the tariff rate for any tariffed service, except customer-specific contracts, that is used predominately for distance learning purposes. Services qualifying under the provisions of Substantive Rule §26.141 will receive the 25% discount on each tariffed rate.

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 25 Original Sheet No. 7 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. DIGITAL NETWORK SERVICES ISDN-BASIC RATE INTERFACE SERVICE Cont'd Rate Schedule Monthly Installation Charge(1) Rate Elements Rate First Additional Basic Interface Facility(2) $19.00 $315.00(6) $240.00(6) Basic Interface Equipment(2) $12.00 0.00 0.00 1-Party Equivalent(2) $15.00 0.00 0.00 National ISDN Interconnect(2)(3) 0.00 $170.00(6) $170.00(6) Link Extension Equipment(4) with Basic Interface Facility $63.30 $210.00(7) $180.00(7) Link Extension Facility(5) with Basic Interface Facility $23.10 0.00 0.00 (1) Service Order Charge applies per Section 8 of the General Exchange Tariff. (2) The Basic Interface Equipment, Basic Interface Facility, 1-Party Equivalent and National ISDN Interconnect are only

available in combination with one another. (3) Applicable per Basic Interface Equipment. Provides ISDN-BRI with interconnect capabilities and compliance with

National ISDN guidelines as developed by the respective switch vendors. (4) Applicable to the provision of ISDN-BRI outside of the Windstream ISDN-BRI serving area. In addition to the charge

for Basic Interface Equipment. (5) Applicable to the provision of ISDN-BRI outside of the Windstream ISDN-BRI serving area if Windstream provides any

part of the transporting facility. In addition to the charge for Basic Interface Facility. (6) Effective November 1, 1996 through January 31, 1997 the installation charge is reduced from $485.00 / $410.00 to

$125.00. (7) Effective November 1, 1996 through January 31, 1997 the installation charge is reduced from $210.00 / $180.00 to

$70.00. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 25 Original Sheet No. 8 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. DIGITAL NETWORK SERVICES

ISDN-PRIMARY RATE INTERFACE (PRI)

GENERAL Integrated Services Digital Network (ISDN) - Primary Rate Interface (PRI) is a central office based service arrangement that is an alternative for individual access services, such as Direct Inward Dialing (DID), Direct Outward Dialing (DOD), 800 Service, Wide Area Telecommunications Service and local business trunks. DEFINITION OF TERMS "B" Channel - A 64 kilobit per second (kbps) channel used for information transfer between users. The "B" channel may be used in conjunction with circuit-switched service. Circuit Switching - A switching technique in which an entire circuit, or in a digital switch equipped for ISDN, a specific selection of time slots is dedicated to a given call. "D" Channel - A 64 kbps channel that carries signaling and control for the "B" channel. ISDN-PRI Arrangement - Provides ISDN capabilities between the customer's premises and the serving central office. One Arrangement consists of 23 "B" channels and one "D" channel (23B+D) or 24 "B" channels. PRI Trunk Group - A group of channels which are designated as one of the following:

- Incoming Exchange Trunk Group - Outgoing Exchange Trunk Group - Two-Way Exchange Trunk Group - WATS Trunk Group - 800 Trunk Group - Interoffice Tie Group - Call-by-Call

DESCRIPTION OF SERVICE

ISDN-PRI is provisioned on a clear channel 1.544 megabit per second (mbps) facility and uses the ISDN architecture of 23 "B" channels and one "D" channel or 24 "B" channels to provide the customer with the capabilities of simultaneous access, transmission and switching of voice, data and imaging services via channelized transport. In addition, ISDN-PRI provides the customer with service capabilities and features described in this tariff.

Issued: December 12, 2006 Effective: January 23, 2007

By: Vice President 4001 Rodney Parham Road, Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 25 Original Sheet No. 9

WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. DIGITAL NETWORK SERVICES

ISDN-PRIMARY RATE INTERFACE (PRI) (Cont’d)

DESCRIPTION OF SERVICE (Cont'd) ISDN-PRI provides the capability to transport customer information in the form of circuit-switched voice or data up to 64 kbps over any "B" channel. One D channel can control up to 20 PRI Arrangements. In such cases, a single "D" channel in one ISDN-PRI Arrangement handles all signaling and control requirements of multiple ISDN-PRI Arrangements in a specified grouping, allowing supplemental ISDN-PRI Arrangements to consist of 24 "B" channels. "B" channels can be allocated for specific services, such as DID, DOD, WATS, 800 Service or configure channels to access multiple services on a per-call basis. ISDN-PRI allows the user to have access to the directory number of the calling party. Provision of per-call and line blocking capabilities is a function of the customer premises equipment and the responsibility of the customer. ISDN-PRI will provide the industry standards for National ISDN 1 and National ISDN 2 for PRI with the following exceptions:

- Delivery of Redirection Number for PRI Calling Number Identification, - Privacy of Redirecting Number for PRI Calling Number Identification, - Delivery of Redirection Reason for PRI Calling Number Identification.

For reasons of privacy, Kerrville will not provide, except to law enforcement officials the following features:

- Trace of Call in Progress - Trace of Terminating Calls - Tandem Call Trace

CONDITIONS ISDN-PRI service is available from serving central offices equipped with the necessary "clear channel" facilities to provide ISDN-PRI service. Feature availability and service capabilities are dependent on the facilities and digital technology providing the service. NI-2 compatible equipment is required for operation. It is the customer's responsibility to obtain and power such equipment. Issued: December 12, 2006 Effective: January 23, 2007

By: Vice President 4001 Rodney Parham Road, Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 25 Original Sheet No. 10

WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. DIGITAL NETWORK SERVICES

ISDN-PRIMARY RATE INTERFACE (PRI) (Cont’d)

CONDITIONS (Cont’d) Toll charges will apply when circuit-switched voice or data calls are completed outside of the customer's local calling area. All ISDN-PRI Arrangement configurations must have at least one 23B+D for signaling and control functions. ISDN-PRI service is provided for use by the enduser customer only as a local switched service. ISDN-PRI service is not available for use by Commercial Mobile Radio Carriers, private Mobile Radio Carriers, Interexchange Carriers, VoIP Service Providers or other carriers or providers for use in aggregating or transporting inter-exchange traffic. Such usage is strictly prohibited by this Tariff. Other services designed for and intended for such use are offered by the Company specifically via interconnection agreement or the Access Tariff. This service allows end users to dial the customer’s local number(s) to complete local calls to that customer. If Kerrville discovers that the customer is using this service on a non-retail basis by allowing end users to complete voice communications to third parties outside the customer’s local calling area, Kerrville has the right to terminate the ISDN-PRI retail service five days after notice has been provide via express delivery. ISDN-PRI interface is comprised of a limited set of standard user network interfaces. The ISDN-PRI customer premises equipment (CPE) must be compatible with the network interface. Physically, the network is a metallic four-wire telephone loop interface between a switch equipped with ISDN and the network termination. NT2 customer premises equipment is required for providing physical compatibility in terminating telephone facilities at the customer's premises. Each ISDN-PRI trunk group is equipped with one telephone number. Additional numbers may be ordered in blocks of 20. Appropriate trunk connection charges apply to DID numbers. This tariff does not provide for the transmission of packet data on the "B" or "D" channels. The service can be provided at rates determined on an individual case basis under PUC Substantive Rule 26.211 and PURA 1999. Issued: December 12, 2006 Effective: January 23, 2007

By: Vice President 4001 Rodney Parham Road, Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 25 Original Sheet No. 11

WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. DIGITAL NETWORK SERVICES

ISDN-PRIMARY RATE INTERFACE (PRI) (Cont’d)

CONDITIONS (Cont’d) This service is available from central offices, which have the necessary facilities to provide ISDN-PRI service on the standard ISDN network platform. In the event that a customer's local serving office is not so equipped, Kerrville will provide ISDN-PRI service from an alternate serving central office, determined by Kerrville, at no additional charge to the customer. The customer must accept the service central office location assigned by Kerrville and must agree to revert to service from his local serving central office when ISDN-PRI facilities become available. If ISDN-PRI service is provided from an alternate or "foreign" central office, the customer must accept a number change to one associated with the alternate central office and the local calling areas associated with the alternate central office. When ISDN-PRI becomes available from the local serving central office for an ISDN-PRI customer whose service has previously been provided from an alternate central office, the customer will revert to the local service, accept a telephone number change to the local telephone number(s) and be subject to the local calling areas of the local serving office. No charges will apply to the transfer of ISDN-PRI service from an alternate central office to a local serving office. Issued: December 12, 2006 Effective: January 23, 2007

By: Vice President 4001 Rodney Parham Road, Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 25 Original Sheet No. 12

WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. DIGITAL NETWORK SERVICES

ISDN-PRIMARY RATE INTERFACE (PRI) (Cont’d)

TERMINATION LIABILITY In the event an ISDN-PRI service is terminated by the customer prior to completion of the initial 12 month contract period, the customer shall be liable for the termination liability (TL). The customer shall be required to pay a Termination Liability Charge determined as follows: Termination =25% X (Number of Lines X Monthly Rate X (Number of Liability Terminated) Per Line Remaining Charge Months) An ISDN-PRI customer may at any time renew a contract for an equal or longer period at the current tariffed rates subject to the following conditions:

Credit will not be given for payments made during the formerly selected period. Nonrecurring charges will not be reapplied. The new contract period begins with the first billing date following the renewal. Termination charges will not apply for the former contract period.

Issued: December 12, 2006 Effective: January 23, 2007

By: Vice President 4001 Rodney Parham Road, Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 25 Original Sheet No. 13

WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. DIGITAL NETWORK SERVICES

ISDN-PRIMARY RATE INTERFACE (PRI) (Cont’d)

FEATURES The following features are provided at no additional charge for contract arrangements: Calling Number Identification - Provides identification of the calling party’s ten digit dialing number to the PBX or host computer within a system. "D" Channel Back-Up - Automatically takes over for a failed "D" channel in case of trouble. This is may be subscribed to as a part of a 23B+D Channel Back-Up Arrangement. Call-by-Call Service Selection - Provides an option to the dedicated "B" channel configuration by allowing "B" channels to be configured to access multiple services on a per-call basis. With this optional feature, separate facilities are not required for individual services, such as DID, DIOD, WATS, 800 Service and business local switched network access lines. The CPE signals the local serving central office to access the service access type required. Multirate - Provides a single circuit whose bandwidth is a multiple of 64 Kbps. The circuit consists of one or more "B" channels, as required for each call. Multirate is also known as N x 64 data service. The following features are provided at no additional charge for month-to-month arrangements: Calling Number Identification - Provides identification of the calling party’s ten digit dialing number to the PBX or host computer within a system. Clear Channel Capability - Allows customers to transport 64 Kbps overt the PRI channels with no constraint on the quantity or sequence of bits. Multirate - Provides a single circuit whose bandwidth is a multiple of 64 Kbps. The circuit consists of one or more “B” channels, as required for each call. Multirate is also known as N X 64 data service. Issued: December 12, 2006 Effective: January 23, 2007

By: Vice President 4001 Rodney Parham Road, Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 25 Original Sheet No. 14

WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. DIGITAL NETWORK SERVICES

ISDN-PRIMARY RATE INTERFACE (PRI) (Cont’d)

SERVICE ADDITIONS The ISDN-PRI Subsequent Activity Charge (SAC) is applicable for any changes to the customer configurations after initial installation. The SAC is applicable per occurrence. For Contract Arrangements: During the contract period, the customer may add ISDN-PRI services at the monthly rates specified in the customer's contract. If a customer upgrades from other Kerrville services that utilize the same facilities from their location and the local serving central office and a new contract is of equal or greater monetary value, the NRC charge will be waived. If the tariff rates on a contract are lowered, the subscriber may be allowed to cancel his/her existing contract without penalty, provided that a new contract is signed for equal or greater monetary value. The customer will be subject to all terms, conditions and rates of the new contract. Prior to the expiration of an existing contract, a customer may extend the contract for another contract period without incurring the termination liability charges. When a customer elects to relocate his/her ISDN-PRI service to a different premises not served by the same central office, prior to the expiration of his/her contract, the service is considered to be disconnected and the termination liability applies. However if the customer relocates to a location served by a suitably equipped central office and establishes an ISDN-PRI contractual payment plan of equal or greater monetary value, the customer may relocate service without incurring any termination liability. However all installation charges at the new location will apply. Issued: December 12, 2006 Effective: January 23, 2007

By: Vice President 4001 Rodney Parham Road, Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 25 Original Sheet No. 15

WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. DIGITAL NETWORK SERVICES

ISDN-PRIMARY RATE INTERFACE (PRI) (Cont’d)

DESCRIPTION OF RATES ISDN-PRI Service includes the following rate elements

ISDN-PRI Switched Facility ISDN-PRI Access Channel Activations Subsequent Activity

ISDN Primary Rate Interface (PRI) - Switched Facility The ISDN-PRI Switched Facility element is the line that connects the customer to the exchange and private line networks. Each ISDN-PRI line supports up to 24 channel network connections and uses digital technology to transport integrated capacity over a clear channel T-1 facility. ISDN Primary Rate Interface (PRI) - Access The ISDN-PRI Access element provides the switch termination of the PRI line. A PRI Access element is required with each PRI line. PRI Access typically requires 23 individual B-channels and on D-channel. The B-channel is a bearer channel that carries digitized traffic at up to 64 Kbps. The D-channel is a signaling channel used to control and route B-channel traffic.

Channel Configuration of ISDN-PRI Access:

ISDN-PRI 23B plus D ISDN-PRI 23B plus D-channel Backup ISDN-PRI 24B

The ISDN-PRI 23B plus D-channel provides 23 individual B-channels and one D-channel for signaling. A 23B plus D-channel backup configuration provides the ability to provision a second PRI D-channel as a backup D-channel. A 24 B-channel configuration allows all 24 channels to carry traffic while the associated signaling is provided by either a 23B plus D or 23B plus D-channel backup configured ISDN-PRI.

Subsequent Activity Nonrecurring charges for database configuration work will apply for all subsequent activity related to changes in channel configuration or ISDN-PRI attributes. The database charges are applied on a per PRI, per-order basis. Issued: December 12, 2006 Effective: January 23, 2007

By: Vice President 4001 Rodney Parham Road, Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 25 Original Sheet No. 16

WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. DIGITAL NETWORK SERVICES

ISDN-PRIMARY RATE INTERFACE (PRI) (Cont’d)

DESCRIPTION OF RATES (Cont’d) Channel Activations Channel activation charges will apply to provide traffic capability for up to 24 B-channels. Channel activations are monthly recurring charges applied on a per channel basis with the exception of B-Channel - DID Only which has a nonrecurring charge applied on a per facility basis.

Types of Channel Provisioning: D-Channel Backup - A “D” channel provisioned to automatically take over for a failed “D” channel in the event of trouble. DID/DIOD Channel - A “B” channel provisioned with DID/DIOD Service. DID Service allows callers to dial from the public network straight to a desired extension within a PBX or KERRVILLE Centrex Service system without operator intervention. DIOD Service allows the above plus allows outgoing calls from extensions of a PBX or KERRVILLE Centrex Service system to be placed directly by dialing an access digit and the desired number without operator intervention. WATS & 800 Channel - A “B” channel provisioned with WATS or 800 Service. WATS Service allows customers to make toll calls to specified service areas on a direct dialing basis. 800 Service receives incoming calls that are free to the calling party. Call-by-Call Service Selection Channel - A “B” channel provisioned to access multiple services on a per-call basis. Under this configuration, separate facilities are not required for individual services, such as DID/DIOD, WATS, 800 Service, etc. IXC Channel - A “B” channel provisioned to interconnect with various compatible services provided by an Interexchange Carrier or other service provider.

Issued: December 12, 2006 Effective: January 23, 2007

By: Vice President 4001 Rodney Parham Road, Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 25 Original Sheet No. 17

WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. DIGITAL NETWORK SERVICES

ISDN-PRIMARY RATE INTERFACE (PRI) (Cont’d)

DESCRIPTION OF RATES (Cont’d) B-Channel - DID Only - A “B” channel provisioned with DID Service. DID Service allows callers to dial from the public network straight to a desired extension within a PBX or KERRVILLE Centrex Service system without operator intervention. Channel activation is a nonrecurring charge applied on a per facility basis. Tie Channel - A “B” channel provisioned for dedicated connectivity between two customer switching points or between ISDN-PRI central offices that connect customer switching points. Data Channel - A “B” channel provisioned for Switched Data Service. Switched Data Service provides end-to-end transport for switched digital data.

Issued: December 12, 2006 Effective: January 23, 2007

By: Vice President 4001 Rodney Parham Road, Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 25 Original Sheet No. 18

WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. IGITAL NETWORK SERVICES

ISDN-PRIMARY RATE INTERFACE (PRI) (Cont’d)

RATES AND CHARGES Nonrecurring Monthly Charge(1) Charge SUBSEQUENT ACTIVITY CHARGE (per PRI, per order) $123.14 - ADDITIONAL TELEPHONE NUMBERS (see Section 9 for rates) Contract Arrangement: DS1 ISDN-PRI SWITCHED FACILITY (2)(3)(4)(5)(6)

1 Year Contract $300.00 $247.43 ISDN-PRI ACCESS (Interface Arrangement)

23B+D, 24B, OR 23B+D Channel Back-Up 1 Year Contract 61.57 315.44

CHANNEL ACTIVATIONS (per channel in service) Voice - 14.06 Data - 22.65 DID/DIOD Channel - 13.50 B-Channel - DID Only 125.00 - (per PRI facility) (1) Applicable Service Order Charges are in addition to these NRCs. (2) Does not include FCC Subscriber Line Charge. (3) Where available, EAS and ELC charges are also applicable on a per channel basis. (4) Optional local calling plans, where available, are rated from on a per channel basis. (5) EMS additive rate, per channel. (6) DS1 facilities for ISDN-PRI are to be rated. Issued: December 12, 2006 Effective: January 23, 2007

By: Vice President 4001 Rodney Parham Road, Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 25 Original Sheet No. 19

WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. DIGITAL NETWORK SERVICES

ISDN-PRIMARY RATE INTERFACE (PRI) (Cont’d)

RATES AND CHARGES (Cont’d) Nonrecurring Monthly Charge(1) Charge Month-to-Month Arrangement: DS1 ISDN-PRI Switched Facility (2)(3)(4)(5)(6) $300.00 $200.00 ISDN-PRI Access (Interface Arrangement) 65.00 350.00 Channel Activations: (Per channel in service)

D-Channel Backup 65.00 200.00 DID/DIOD Channel - 13.50 WATS & 800 Channel - 22.00 Call-by-Call Service Selection

Channel - 22.50 IXC Channel - 21.50 Tie Channel - 1.00 Data Channel - 22.65

Voice 14.06

Channel Activations: (per PRI facility)

B-Channel - DID Only 125.00 - (1) Applicable Service Order Charges apply in addition to these NRCs. (2) Does not include FCC Subscriber Line Charge. Refer to FCC No. 1 Section 13. (3) Where available, EAS and ELC charges are also applicable on a per channel basis. (4) Where available, optional local calling plans are rated from Section 6 and are also applicable on a per channel basis. (5) EMS additive rate, per channel. (6) DS1 facilities for ISDN-PRI are to be rated from this Section of this Tariff. Issued: December 12, 2006 Effective: January 23, 2007

By: Vice President 4001 Rodney Parham Road, Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 25 Original Sheet No. 20

WINDSTREAM COMMUNICATIONS KERRVILLE, L.P.DIGITAL NETWORK SERVICES ISDN-PRIMARY RATE INTERFACE (PRI) (Cont’d) (N)

RATES AND CHARGES (Cont’d) Term Discounts - applicable to the PRI Access, PRI Switched Facility, and PRI Voice Channels and Data channels (up to 23 channels per individual PRI Access) for the Month-to-Month Arrangement rates. Discount does not apply to D-Channel Backup. One Year/12 months 0% Two Years/24 months 4% Three Years/36 months 8% Four Years/48 months 12% Five Years/60 months 16% (N) Issued: January 22, 2007 Effective: February 1, 2007

By: Vice President 4001 Rodney Parham Road, Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 26 Second Revised Sheet No. 1 Cancels First Revised Sheet No. 1 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. PROMOTIONS Promotion to Waive Installation/Service Order Charges, September 1 through November 30, 2009 Current business one party customers that add an additional business one party line for a twelve month commitment will receive one free jack at the time of installation and service connection charges will be waived. To qualify for this promotion, the customer must also choose Windstream Communications, Inc. as their interlata and intralata carrier on the new line. (N) Promotion to Provide Discounts for the Business Connect SB Bundle III, January 25 through April 25, 2009 Windstream will provide the following discounts each month to customers in the Kerrville exchange who subscribe to the Windstream Business Connect SB Bundle III during the promotional period and who also subscribe to Windstream Communications Kerrville, LP’s Unlimited Long Distance Plan and Windstream’s Broadband and Internet Service. (When these discounts apply, discounts shown in Section 22, Sheet 48 will not apply.) One-Year Term Commitment: $22.50 Three-Year Commitment $30.00 (N) Issued: January 15, 2010 Effective: January 25, 2010

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 27 Original Sheet No. 1 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. OBSOLETE SERVICES Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 28 Original Sheet No. 1 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. DIRECTORY ASSISTANCE GENERAL In addition to providing telephone directories to all local exchange service customers, the Company furnishes Local Directory Assistance service to provide customers with assistance in determining telephone numbers. The rates and allowances set forth below apply to customer requests for Directory Assistance service in determining or attempting to determine the telephone number of any party located in, or thought to be located in, the local calling area. Directory Assistance is furnished subject to the condition that there will be no abuse or fraudulent use of the service. Abuse or fraudulent use of the service includes the obtaining, or attempting to obtain, or assisting another to obtain or to attempt to obtain Directory Assistance service by rearranging, tampering with, or making connection with any facilities of the telephone company, or by any trick, scheme, false representation, or false credit device, or by or through any other fraudulent means or device whatsoever, with attempt to avoid payment, in whole or in part, of the regular charge for such service. Application of Charges and Allowances The charges specified in this tariff will be applicable to all customers except: - Hospitals; Residence customers who are unable to use a telephone directory because of a visual or physical handicap which can be confirmed by a physician or appropriate group or agency having authority to certify such handicaps. Emergency calls directed to the ”O” operator. Calls placed by guests from hotels/motels. Chargeable Calls For charging purposes, a call to Local Directory Assistance is defined as a call: - Resulting in obtaining a maximum of two telephone numbers, or - Resulting in obtaining no telephone number because there was no such listing or there was a non-published listing. There will be a charge for all customer calls to Local Directory Assistance, except as specified preceding. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 28 Second Revised Sheet No. 2 Cancels First Revised Sheet No. 2 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. DIRECTORY ASSISTANCE RATES The following charge will apply for each Local Directory Assistance call and for calls connected to Local Directory Assistance by the “0" operator. Rate

Local Directory Assistance, Each Residential Call $1.99 (I) Local Directory Assistance, Each Business Call $1.99 (I)

The following Service Charges apply when the customer places a call to the Directory Assistance attendant via an Operator or has Directory Assistance charges billed to a calling card or a telephone number other than the originating number. Not applicable to customers requiring Telecommunications Relay Service. Rate

Directory Assistance Operator Assisted Call Service Charge $1.40 Third Party Billing, Credit Card Billing Service Charge $1.40

Issued: December 19, 2008 Effective: January 1, 2009

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 28 Third Revised Sheet No. 3 Cancels Second Revised Sheet No. 3 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. DIRECTORY ASSISTANCE NATIONAL AND REVERSE DIRECTORY ASSISTANCE GENERAL National Directory Assistance is a service whereby customers may request assistance in determining listing information on a nationwide basis. Reverse Directory Assistance is a reverse search service that allows the caller to request a customer’s name and/or address after giving the directory assistance operator a complete telephone number. Customers may access Reverse Directory Assistance by dialing 1411. CONDITIONS The following conditions and rates apply to all calls from customers who request assistance in determining telephone number information of subscribers who are located outside their local calling area.

1. The customer will be charged for each call made to National or Reverse Directory Assistance service. Customers can receive up to two listings per call. The nationwide listing rate applies per call, whether or not information is provided; this includes requests for information on numbers which are non-published or unlisted.

2. There are no billing exemptions for National or Reverse Directory Assistance listing service requests. 3. National or Reverse Directory Assistance service will be available in areas where Windstream currently provides

local Directory Assistance to in-franchise Windstream customers. 4. Charges for National or Reverse Directory Assistance service are not applicable to calls placed from hospitals,

or to calls placed by customers who certify they are unable to use a directory because of visual or physical handicap.

RATES

Charge Per Request $1.99 (I) Issued: December 19, 2008 Effective: January 1, 2009

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 28 Original Sheet No. 4 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. DIRECTORY ASSISTANCE DIRECTORY ASSISTANCE CALL COMPLETION (N) General 1. Directory Assistance Call Completion (DACC) provides an incoming Directory Assistance customer requesting any number, a

mechanized announcement offering call completion to the listed number requested. The call is completed on a sent-paid basis (paid for by the calling station). A charge is incurred only for answered calls.

2. The mechanized announcement will instruct the caller that for an additional charge, the call will automatically be completed by

depressing a specific digit on the touch dial key pad. All completed calls will be charged the Directory Assistance Call Completion charge.

Conditions 1. Directory Assistance Call Completion will only be furnished where facilities and operating conditions permit.

2. This offering provides call completion on a local and national basis.

3. The Telephone Company assumes no responsibility or liability for any errors in the information furnished. The caller shall indemnify

the Telephone Company and hold it free and harmless of and from any and all claims, demands or damages that shall arise from the use of the service.

4. This service is furnished solely for the calling purposes of the caller.

5. Provisions concerning limitation of liability and allowance for interruption of service are as set forth above and in the General

Regulations of this Tariff.

6. When a customer elects to have a call automatically completed to the number for which the Directory Assistance Listing was requested (Directory Assistance Call Completion), the charge in this tariff shall apply, per call. The Directory Assistance Call Completion charge is in addition to any applicable Directory Assistance and/or local usage charges.

7. Calls will be completed on a sent paid basis.

8. Person, collect, conference, calling card, third number or any other calls requiring operator handling, are not included.

9. Directory Assistance Call Completion is not subject to optional calling plan discounts.

10. Directory Assistance Call Completion will not be provided to the following services:

800 Service, 976 Service, 900 Service, Customer Owned Pay Telephone Service (COPTS), Feature Group A Service, or Public and Semi-Public Telephone Services

11. Charges for Directory Assistance Call Completion are not applicable to calls placed by those customers whose physical or visual

handicaps prevent them from using the telephone directory, provided that those customers have forwarded documentation to the Company attesting to a qualifying impairment. (N)

ISSUED: May 12, 2009 EFFECTIVE: May 22, 2009 ISSUED BY: Vice President 4001 Rodney Parham Road, Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 28 Original Sheet No. 5 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. DIRECTORY ASSISTANCE DIRECTORY ASSISTANCE CALL COMPLETION, Continued (N) C. Rates

Directory Assistance Call Completion Charge per Call Each Call Completed $0.95 (N)

ISSUED: May 12, 2009 EFFECTIVE: May 22, 2009 ISSUED BY: Vice President 4001 Rodney Parham Road, Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 29 Original Sheet No. 1 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. N11 SERVICE INDEX SHEET NO.

General ........................................................................................................................... 1 Definitions of Terms ........................................................................................................ 2 Rules and Regulations .................................................................................................... 6 Rates .............................................................................................................................. 14

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 29 Original Sheet No. 2 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. N11 SERVICE GENERAL 911 is the three-digit telephone number designated throughout the United States as the emergency telephone number to be used by the public to obtain law enforcement, medical, fire, rescue, and other emergency services. 911 Service enables a caller dialing 911 from a station with access to the local exchange telephone network, arranged to provide 911 Service, to be automatically connected to the appropriate Public Safety Answering Point (PSAP). A PSAP is the communications facility, designated for a specific territory, to which 911 calls are routed for response. The Service may be provided from any one of the following three categories: E911 (or Enhanced 911) Service automatically routes 911 calls to a PSAP and provides the calling telephone number and address, and may also provide the name of the telephone access line subscriber and the names of the Emergency Response Agencies with responsibility for the caller's location. E911 will provide a PSAP with the location of the billing or lead telephone number in cases where a non-regulated telecommunication service provider (e.g., Private Branch Exchange (PBX), Shared Tenant Service (STS), etc.) has failed to provide the customer with its subscribers' names, addresses, and telephone numbers. E911 Service is comprised of C911 Service plus Automatic Location Identification (ALI) provisioning. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 29 Original Sheet No. 3 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P. N11 SERVICE DEFINITION OF TERMS Alternate Routing A service control office feature, which allows E911 service calls to be routed automatically to a designated alternate location if all E911 service lines to a primary PSAP are busy, or a primary PSAP closes down for a period (night service). Call Party Hold An optional feature of Basic 911 thus enables a PSAP attendant to maintain control of a 911 call, even if the calling party hangs up. Call Ring Down Service For communications between two points whereby a station, upon lifting the receiver, automatically rings another station. Caller An individual who places a 911 call in order to obtain emergency assistance. Customer Governmental unit or other entity authorized to provide 911 Service. Default Routing A feature activated when an incoming 911 call cannot be selectively routed due to an ANI failure, garbled digits or other causes. Such incoming calls are routed from the 911- control office (location of the selective routing function) to a pre-selected PSAP. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 29 Original Sheet No. 4 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P.

N11 SERVICE DEFINITION OF TERMS (Continued) Emergency Response Agency (ERA) For the purpose of this Tariff, an ERA is a functional division of an agency authorized to respond to requests from the public to meet emergencies related to safety and/or health. The agency is prepared to provide its service(s) in response to a 911 call received at, or transferred from, a Public Safety Answering Point (PSAP). Emergency Service Number (ESN) An ESN is assigned by the customer to all subscribers served by each combination of Emergency Response Agencies (i.e., which police, fire, and ambulance service is responsible for that subscriber's location). Thus, the service area of each PSAP and Secondary PSAP can be defined in terms of the ESNs for which it is responsible. The ESN is recorded in the Automatic Location Identification (ALI) database (where established) to inform the PSAP attendant which ERA is responsible for each 911 caller's location and in the Selective Routing (SR) records (where SR is established) to assist in determining call routing to the correct PSAP. End Office A central office in the E911 service area, which receives E-911 service calls. End User An individual who may place a 911 call in order to obtain emergency assistance. The end user may or may not be the subscriber who ordered the service. Forced Disconnect A standard feature that allows a PSAP attendant to release a connection even though the calling party has not hung-up. Host Provider The telephone company that serves the exchange in which the customer's PSAP is located, provides 911 service and, where applicable, acts as the coordinator of other Local Exchange Carriers (LECs) which serve as secondary providers within the customer's serving area. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 29 Original Sheet No. 5 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P.

N11 SERVICE

DEFINITION OF TERMS (Continued) Public Safety Answering Point (PSAP) - Primary A primary PSAP is the initial answering point responsible for taking appropriate action on a 911 call by either providing the response itself from the Emergency Response Agencies (ERA) dispatched from that center or by transferring the call to a secondary PSAP for action. Public Safety Answering Point (PSAP) - Secondary A secondary PSAP responds to 911 calls transferred from a primary PSAP by dispatching those ERA services under its authority. It may become the initial respondent to a 911 call in an alternate routing configuration where the primary PSAP is unable to answer the call. Secondary Provider A Local Exchange Carrier (LEC) that participates in offering 911 service under an agreement with the host provider. Selective Routing (SR) A service feature which routes an E911 service call from an end office to a designated primary PSAP based on the ANI and ESN of the calling party. Selective Routing Call Transfer Services Service control office features available for each PSAP, which provide the capability for an established E911 service call to be transferred to another PSAP or to some other desired destination by a PSAP attendant. The following characteristics identify the two types of call transfer services, which may be used with E911 service. Subscriber A person or business that orders access line service from a telephone company, who may or may not be the 911 end user.

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 29 Original Sheet No. 6 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P.

N11 SERVICE

RULES AND REGULATIONS 911 Service is restricted to one-way incoming emergency service only. The Telephone Company shall not be required to provide 911 Service to less than an entire central office (switching entity), unless Class Marking is ordered by the customer. The Telephone Company does not undertake to answer and forward 911 Service calls, but furnishes the use of its facilities to enable the customer's personnel to accept such calls on the customer's designated premises. 911 Service is provided solely for the benefit of the local governmental unit; the provision of such service shall not be interpreted, construed, or regarded as being for the benefit of, or creating any Telephone Company obligation toward, or any right of action on behalf of any third person or other legal entity. Intercept service for any seven-digit emergency number(s) replaced by 911 Service will be provided at no charge for a period of time as negotiated between the Telephone Company and the customer; however, in no case shall intercept service be provided for more than one year or beyond the next directory issuance, whichever is longer. 911 Service is limited to the use of central office telephone number 911 as the emergency telephone number. 911 calls originated from local exchange telephone network access facilities shall be completed to the appropriate Public Safety Answering Point (PSAP) without a charge being assessed to the end user by the Telephone Company. Calls from a pay telephone shall not require a coin to be deposited or payment of any charge. Calls placed from all stations, including those with non-published or unlisted numbers, to a PSAP may display subscriber information associated with such numbers to emergency 911 responding personnel. The subscriber forfeits the privacy afforded by a non-listed or non-published service upon placing a 911 call. Temporary suspension of 911 provisions is not provided. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 29 Original Sheet No. 7 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P.

N11 SERVICE

RULES AND REGULATIONS (Continued) The main telephone directory listing for the Public Safety Answering Point (PSAP) must be a seven-digit administrative telephone number. A listing for the PSAP will also be provided under 911 at no additional charge. All non-Local Exchange Carriers (e.g., Private Branch Exchange (PBX), Shared Tenant Service (STS), etc.) in an E911 service area should provide current lists of their subscriber's names, addresses, and telephone numbers in Windstream standard format to the customer for inclusion in the E911 database. Information provided by the Telephone Company as part of the provision of E911 is to be used only for the purposes of answering and dispatching emergency calls. Charges for customer-initiated changes and rearrangements affecting service address and Automatic Location Identification (ALI) database records (e.g., street name and number changes, emergency services territorial or name change, jurisdictional boundary changes and rearrangements, etc.,) other than those processed in normal daily updates will be based on a time and materials basis. In such cases, a valid comparative listing of changes must be supplied providing direct and individual reference to existing designations. Where a 911 call is placed by the calling party via interconnection with an inter-exchange carrier or operator service provider, the Telephone Company cannot guarantee the completion of said call, the quality of the call, or any features that may otherwise be provided with 911 service. Because the addresses of these service providers' subscribers are not provided to the Local Exchange Carriers, the customers will only be able to obtain them directly from the 911 caller. Ordinarily the Host Provider bills all charges to the customer; this includes the costs from Secondary Providers, which are passed on to the Host Provider. However, the customer may make special arrangements to be billed directly by the Secondary Provider. Customer Obligation Application for 911 Service must be executed in writing by each customer and must be accompanied by satisfactory proof of authorization to provide 911 Service in the exchanges where service is requested. If application for service is made by an agent, the Telephone Company must be provided in writing with satisfactory proof of appointment of the agent by the customer. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 29 Original Sheet No. 8 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P.

N11 SERVICE

RULES AND REGULATIONS (Continued) Customer Obligation (Continued) The customer is responsible for dispatching the appropriate emergency service within the 911 service area, or will undertake to transfer all 911 Service calls received to the governmental agency with responsibility for dispatching such services, to the extent that such services are reasonably available. By contractual agreement, the 911 Service applicant must submit to the Telephone Company that it concurs in the following terms and conditions by all participating agencies:

The applicant shall have the sole responsibility for determining which public safety agencies will participate in (jointly) subscribing to a 911 Service offering, and for the control and staffing of the Public Safety Answering Point (PSAP). Each primary PSAP should subscribe to sufficient 911 Service lines to adequately handle incoming calls in each PSAP's average busy hour so that no more than one call out of 100 (P.01 transmission grade of service) encounters a busy signal. In other words, the 911 Service network from each central office to the central office serving the primary PSAP should provide a minimum of a P.01 transmission grade of service or the minimum number of trunks prescribed by the applicable regulatory authority, whichever is the higher standard. Each primary Public Safety Answering Point (PSAP) and each secondary PSAP should subscribe to at least three lines as follows:

At least one seven-digit non-emergency local exchange line with at least one listed directory number for administrative calls. At least one non-listed seven-digit local exchange line for forwarding or transferring 911 calls to locations other than those connected to that PSAP by dedicated lines.

At least one non-listed seven-digit number to be used by other PSAP's and Emergency Response Agencies (ERA) to reach the PSAP. This number must be in addition to those listed above.

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 29 Original Sheet No. 9 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P.

N11 SERVICE RULES AND REGULATIONS (Continued) Customer Obligation (Continued) The customer shall promptly notify the Telephone Company in the event the system is not functioning properly. Because the Telephone Company serving boundaries and political subdivision boundaries may not coincide, the customer is responsible for making arrangements to handle all calls received on its 911 service lines that originate from all telephones served by central offices within the 911 service area, whether or not the calling telephone is situated on property within the geographical boundaries of the customer's public safety jurisdiction. 911 Emergency Telephone Service information consisting of the name, address, and/or telephone number of telephone subscribers, regardless of whether or not this information is published in directories or listed in directory assistance offices, is Telephone Company proprietary and the customer agrees to use such information only for the purpose of responding to 911 calls at the time such calls are placed. Any connecting company purchasing Windstream information while acting as the host provider of 911 service to the customer which purchase Windstream services under this tariff must agree to abide by the terms and conditions which relate to the protection of Windstream provided information. The customer of any connecting company purchasing Windstream information shall take all reasonable efforts to safeguard the proprietary nature of Telephone Company-provided information, including but not limited to: The customer shall provide to the Telephone Company, upon request, a list of authorized personnel who shall be provided with passwords or other safety or security mechanisms to guarantee the system may not be accessed by unauthorized personnel. The customer shall agree to the extent allowed by law to indemnify, save and hold the Telephone Company harmless from any and all claims for injury or damage of any nature by any person arising out of or relating to the customer's unauthorized use of Telephone Company-provided subscriber information, which information is to be used solely for the purpose of providing 911 service. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 29 Original Sheet No. 10 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P.

N11 SERVICE

RULES AND REGULATIONS (Continued) Customer Obligation (Continued) Any terminal equipment used in connection with 911 Emergency Telephone Service shall be configured to restrict the customer from removing and/or changing the data provided by the Telephone Company. Equipment, used in conjunction with any 911 Emergency Telephone Service, located at the Public Safety Answering Point (PSAP) may be provided by the Telephone Company or the customer subject to the approval by the Telephone Company for compatibility with the 911 system. Any additional costs associated with bringing incompatible equipment into compliance with the 911 system will be the responsibility of the customer. Liability The Telephone Company's entire liability to the customer or any person for interruption or failure of 911 service shall be limited by the terms set forth in this section, the General Regulations section of this tariff, and in any sections of other tariffs which apply to the provision of 911 service by the Telephone Company. This 911 service is offered solely to assist the customer in providing 911 emergency service in conjunction with applicable fire, police, and other public safety agencies. By providing this service to the customer, the Telephone Company does not create any relationship or obligation, direct or indirect, to any third party other than the customer. The Telephone Company shall not be liable for civil damages, whether in contract, tort or otherwise, to any person, corporation, or other entity for any loss or damage caused by any Telephone Company act or omission in the design, development, installation, maintenance, or provision of 911 service other than an act or omission constituting gross negligence or wanton or willful misconduct. However, in no event shall the Telephone Company's liability to any person, corporation, or other entity for any loss or damage exceed an amount equal to the prorated allowance of the tariff rate for the service or facilities provided to the customer for the time such interruption to service or facilities continues, after notice by the customer to the Telephone Company. No allowance shall be made if the interruption is due to the negligence or willful act of the customer. Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 29 Original Sheet No. 11 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P.

N11 SERVICE

RULES AND REGULATIONS (Continued) Liability (Continued) To the extent allowed by law, the customer shall indemnify and hold harmless the Telephone Company from any damages, or other injuries which may be asserted by any person, business, governmental agency, or other entity against the Telephone Company as a result of any act or omission of the Telephone Company or customer or any of their employees, directors, officers, or agents except for Telephone Company acts of gross negligence or willful or wanton misconduct in connection with developing, adopting, implementing, maintaining, or operating the 911 system or for releasing subscriber information, including non-published or unlisted information in connection with the provision of the 911 service. The Telephone Company shall not be liable or responsible for any indirect, incidental, or consequential damages associated with the provision of the 911 service when any 911 call originates from a system or line which makes the provision of specific location information impossible to provide for technical reasons. These technical reasons can include, but are not limited to, technical inability to provide subscriber information associated with multi-party lines, or private telecommunications services, such as private branch exchanges (PBX), shared tenant services (STS), or calls originating over central office based switching system lines. The Telephone Company accepts no responsibility for obtaining subscriber record information from private telecommunications systems, such as PBXs or STS, unless provided to the Telephone Company by a customer. At the rates set forth herein, the Telephone Company will integrate any records provided to it by the customer in a Telephone Company-standard format for inclusion in a 911 database. However, by doing so, the Telephone Company makes no representation or warranty regarding the accuracy of the data provided to it by a customer and shall not be liable or responsible for any indirect, incidental, or consequential damages associated with the provision of this data by the customer, which may be asserted by any person, business, government agency, or other entity against the Telephone Company.

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 29 Original Sheet No. 12 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P.

N11 SERVICE

RULES AND REGULATIONS (Continued) Liability (Continued) The Telephone Company shall not be liable or responsible for any indirect, incidental, or consequential damages associated with the provision of 911 service when there is a failure of or interruption in 911 service due to the attachment of any equipment by a customer to Telephone Company facilities. The customer may, with the prior written consent of the Telephone Company, which consent shall not be unreasonably withheld, attach features, devices, or equipment or other vendors to the equipment or network facilities provided by the Telephone Company. Said attachments, devices, or equipment must meet all applicable federal and state registration or certification standards. The Telephone Company reserves the right to refuse attachments if the Telephone Company determines that said attachments will degrade the 911 system ordered by the customer, Telephone Company facilities, or otherwise affect its telephone operations. The Telephone Company shall not be liable for any civil damages caused by an act or omission of the Telephone Company in the good faith release of information not in the public record, including non-published or non-listed subscriber information to emergency service providers responding to calls placed to a 911 service or host providers using such information to provide a 911 service. The Telephone Company shall have no liability whatsoever to any person arising from its provision of, or failure to provide, 911 Service to any subscriber to a non-regulated telephone service (e.g., shared tenant service). It is the obligation of the customer to answer, respond to, transfer, terminate, dispatch, or arrange to dispatch emergency services, or otherwise handle all 911 telephone calls that originate from telephones within the customer's service area. Neither the customer nor the Telephone Company shall have any responsibility for 911 calls that carry foreign dial tone, whether they originate within or outside of the customer's service area, or for calls originating from mobile/cellular telephones. The Telephone Company shall not be liable for any mistakes, omissions, interruptions, delays, errors or defects in transmission or service caused or contributed to by the negligence or willful act of any person other than the Telephone Company, or arising from the use of customer provided facilities or equipment.

Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 29 Original Sheet No. 13 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P.

N11 SERVICE

RATES AND CHARGES Monthly NRC Rate PSAP Make Busy Trunk $450.00 $90.00 E911 Service Exchange Line $135.10 $71.00 End Office to Selective router trunk $165.00 $39.00 Other 911 Services Monthly NRC Rate Database Service

A. MSAG management (per ICB ICB ALI records) (1)

B. Automatic Location Information Service Database Record Storage and Maintenance ICB ICB Processing of all records Submitted to the 911 database For update (Per 1000 ALI Records (1)

(1) Rounded up to the next 1000 records (e.g., 999 or less records to 1000; 1001-1999 records rounded

up to the next 1000 records). Issued: December 12, 2006 Effective: January 23, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 29 First Revised Sheet No. 14 Cancels Original Sheet No. 14 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P.

N11 SERVICE Reserved for Future Use (D)

(D)

Issued: November 9, 2007 Effective: December 14, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 29 First Revised Sheet No. 15 Cancels Original Sheet No. 15 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P.

N11 SERVICE Reserved for Future Use (D) (D) Issued: November 9, 2007 Effective: December 14, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 29 First Revised Sheet No. 16 Cancels Original Sheet No. 16 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P.

N11 SERVICE Reserved for Future Use (D)

(D) Issued: November 9, 2007 Effective: December 14, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 29 First Revised Sheet No. 17 Cancels Original Sheet No. 17 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P.

N11 SERVICE Reserved for Future Use (D) (D) Issued: November 9, 2007 Effective: December 14, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212

GENERAL EXCHANGE TARIFF SECTION 29 First Revised Sheet No. 18 Cancels Original Sheet No. 18 WINDSTREAM COMMUNICATIONS KERRVILLE, L.P.

N11 SERVICE Reserved for Future Use (D) (D) Issued: November 9, 2007 Effective: December 14, 2007

Vice President 4001 Rodney Parham Road

Little Rock, AR 72212


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