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Windstream Introduction and Information

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EXPERIENCE THE WINDSTREAM ADVANTAGE Presented by: Monty Milburn Account Executive
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Page 1: Windstream Introduction and Information

EXPERIENCE THE WINDSTREAM ADVANTAGE

Presented by: Monty Milburn Account Executive

Page 2: Windstream Introduction and Information

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FORTUNE 500 company with ~$6 billion in annual revenue & 130,000 fiber route miles

4 out of 5 FORTUNE 500 customers rely on our services

Established position in growth markets for IP solutions, Unified Communications and Cloud Services

WHY TRUST WINDSTREAM?

From advanced data and voice services to expert network and cloud support, Windstream helps our clients achieve a perpetual state of winning by delivering smart solutions and personalized service.

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PERSONALIZED SERVICE

Constantly innovating products and services, leveraging nationwide infrastructure

We partner with market leaders like Avaya, Cisco, VMWare, EMC and more, delivering

enterprise-class solutions built on the industry’s most robust, scalable, fully redundant

architecture

27 Enterprise-class data centers

We are a trusted advisor to companies of all sizes, nationwide, offering truly

personalized services

Over 150 offices across the US

Local technicians in your community, dedicated account teams and 24 x 7 network

operations support to provide the highest level of service

SMART SOLUTIONS

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INDUSTRY AWARDS & PARTNER RECOGNITION

2013 Frost & Sullivan Best Practices AwardWindstream also won Best Practice Awards in 2012 for VOIP access, SIP trunking and Ethernet services

Windstream: A 2014 Fortune 500 CompanyOn Fortune’s list of the largest U.S. companies ranked by revenue since 2012, Windstream is ranked No. 429 in 2014 with revenues exceeding $6 billion in 2013

Avaya DevConnect Compliant

Cisco Gold Certification and Master Managed Services Certification

Mitel 2012 Enterprise Partner of the YearTMC 2011 & 2012 Internet

Telephony Product of the Year Award2012 Recognized for our IP Simple Solution2011 Recognized for Allworx 48x IPPhone System

TMC 2012 Internet Telephony Unified Communications Excellence Award

Business Solutions Magazine Best 2012 Channel VendorRecognized for Allworx’ commitment to excellence in the VoIP category

2014 IT Expo Allworx Wins Best of Show

Page 5: Windstream Introduction and Information

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INDUSTRY EXPERTISEWINDSTREAM HAS EARNED A REPUTATION FOR KEEPING BUSINESSES CONNECTED. OUR INDUSTRY EXPERTISE INCLUDES HEALTHCARE, FINANCIAL SERVICES, HOSPITALITY, GOVERNMENT, EDUCATION, RETAIL AND MORE.

EDUCATION GOVERNMENTHOSPITALITYHEALTHCARE FINANCIAL SERVICES RETAIL

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SMART SOLUTIONS.Delivering advanced, customized solutions that are right for you today and can grow with you tomorrow.

DATA- MPLS VPN / VLS- Dedicated Internet / Ethernet- Access & Transport Services- Integrated T1- Wireless Data Backup- Private Line

DATA CENTER SERVICES- Colocation- Dedicated Server- Connectivity & Security

CLOUD SOLUTIONS- Public // Private // Hybrid- Storage & Backup- Automated Cloud Migrations - Disaster Recovery as a Service

(DRaaS)- Managed Applications

SECURITY- Managed Network Security—

CPE / Cloud- Network Firewall with Intrusion

Detection & Prevention System (IDPS)

- Hosted Web / Email Security- Secure Remote Access

MANAGED IP NETWORKING- Managed LAN / WAN- Managed Router- Advanced Application Reporting

UNIFIED COMMUNICATIONS- Virtual PBX- IP Simple - Unified Communications

as a Service (UCaaS)

VOICE- Dynamic IP- IP Simple- Business Lines- Virtual PBX- Unified Communications

as a Service (UCaaS)- Long Distance / Toll-Free- Audio & Web Conferencing

VOICE OVER IP (VoIP)- Dynamic IP- Virtual PBX

SMALL BUSINESS- Business Class Phone & Internet- Extra Connect WiFi Hotspot- Web / Email Hosting- Computer Support & Repair- Web Design & Hosting Services

EQUIPMENT- Integrated Phone Systems- Call Center Solutions- Data & Video Solutions- Equipment for Services (EFS) - Financing Program- Equipment Rental Program- WiFi

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THE ONLY THING MORE POWERFUL THAN A BIG IDEA IS THE TEAM THAT CAN SEE IT THROUGH.

Highly skilled engineers experienced in crafting custom solutions based on your specific needs

A consistent and standardized process ensures quality designs and timely executions

Highly trained enterprise repair team troubleshoots service issues and provides status updates on trouble tickets

Our state-of-the-art Network Operations Centers (NOC) monitor voice, data and fiber networks 24 x 7

A team of more than 400 customer care representatives located across the nation dedicated to business customer needs

Aim for first-call resolution of issues

Available to answer billing inquiries, provide product information and process service order requests

ENGINEERING EXCELLENCE CUSTOMER CARE NETWORK OPERATIONS

Page 8: Windstream Introduction and Information

TRUSTED ADVISORWORKING IN THE CLIENT’S BEST INTEREST. EVERY SINGLE TIME.

At Windstream, we strive to be our customers’ and

prospects’ trusted advisor.

It’s not a title that’s easily earned. Being a trusted

advisor means listening closely to our customers

and prospects, and understanding their needs and

visions. All to develop specific solutions to their

respective challenges, even if it means we don’t

always make the sale.


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