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Wip
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Cop
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Wip
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6
Quality
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005
Wip
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7
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Wip
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8
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Cop
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Wip
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9
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Wip
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Wip
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11
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Cop
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Wip
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Ind
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Cop
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Wip
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13
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Wip
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Cop
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Wip
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15
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Wip
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Wip
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Wip
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ce
CO
NF
IDE
NT
IAL©
Cop
yrig
ht 2
005
Wip
ro T
echn
olog
ies
22
Pro
cess
Pro
cess
+ A
pp
licat
ion
s
Pro
cess
+ A
pp
licat
ion
s +
Infr
astr
uct
ure
Sav
ing
s/C
ust
om
er V
alu
e
Co
st S
avin
gs
&
Pro
cess
S
tan
dar
diz
atio
n
Pro
cess
Op
tim
izat
ion
Pro
cess
Re-
eng
inee
rin
gTransition
Wav
e 1
Wav
e 2
Wav
e 3
Incr
easi
ng
Cu
sto
mer
Val
ue
Op
erat
ion
s
Ap
plic
atio
ns
Infr
astr
uct
ure
Op
erat
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s
Ap
plic
atio
ns
•In
itial
Pro
cess
es o
r ap
plic
atio
ns w
ith
Ram
p U
p if
succ
essf
ul•
Mai
ntai
n Q
ualit
y•
Initi
al C
ost S
avin
g•
Foc
us o
n co
ntro
llers
hip
whe
n pr
oces
ses
are
tran
sitio
ned
•P
roce
ss Im
prov
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Six
Sig
ma
and
tech
de
ploy
men
t Kno
wle
dge
Man
agem
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•E
valu
ate
tech
nolo
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auto
mat
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& c
onso
lidat
ion
optio
ns•
Con
tinuo
us m
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of
cont
rols
•B
est i
n C
lass
–P
roce
ss a
nd T
echn
olog
y O
ptim
izat
ion
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onso
lidat
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acro
ss o
pera
tions
/ pr
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ses
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axim
ize
savi
ngs
thro
ugh
bette
r tu
rn-a
roun
d an
d re
duce
d de
fect
rat
es
Op
erat
ion
s
40%
50%
60%
+
Inte
gra
ted s
erv
ices d
elivery
In
tegra
ted s
erv
ices d
elivery
In
tegra
ted s
erv
ices d
elivery
In
tegra
ted s
erv
ices d
elivery
– –––BPO
+IT
+In
frastr
uctu
reBPO
+IT
+In
frastr
uctu
reBPO
+IT
+In
frastr
uctu
reBPO
+IT
+In
frastr
uctu
re
CO
NF
IDE
NT
IAL©
Cop
yrig
ht 2
005
Wip
ro T
echn
olog
ies
23
Ban
kin
g &
F
inan
cial
S
ervi
ces
Tel
eco
mT
rave
l &
Ho
spit
alit
y
Fin
ance
& A
cco
un
tin
g
Order to ProvisioningBureau billing
Inventory Management
Loyalty Program & Administration.
Ticketing & ReservationsInterline Accounting
Claims ProcessingLoans Processing
Credit Card Processing
Hu
man
Res
ou
rces
Cu
sto
mer
Car
e &
Tec
hn
ical
Hel
p D
esk
Ser
vice
s
Horizontal Offerings
Su
pp
ly C
hai
n
En
terp
rise
Manufacturing, Media,
E&U, Retail
Ver
tica
l O
ffer
ing
s
Wip
ro B
PO
Off
eri
ngs
Wip
ro B
PO
Off
eri
ngs
Wip
ro B
PO
Off
eri
ngs
Wip
ro B
PO
Off
eri
ngs
CO
NF
IDE
NT
IAL©
Cop
yrig
ht 2
005
Wip
ro T
echn
olog
ies
24
Wip
roW
ipro
Wip
roW
ipro
’ ’’’s inte
gra
ted d
elivery
model yie
lds b
enefi
ts a
long m
ult
iple
s inte
gra
ted d
elivery
model yie
lds b
enefi
ts a
long m
ult
iple
s inte
gra
ted d
elivery
model yie
lds b
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ts a
long m
ult
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gra
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elivery
model yie
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long m
ult
iple
dim
ensio
ns
dim
ensio
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dim
ensio
ns
dim
ensio
ns
�G
reate
r cost-
eff
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veness
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roducti
vit
y
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er
risk m
itig
ati
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Applicati
on
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on
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on
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on
BPO
BPO
BPO
BPO
IS ISISISSupport
Support
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ge k
now
ledg
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f pro
cesses
& t
echnolo
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naly
sis
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train
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or
train
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rchit
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ple
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astr
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trouble
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ore
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int
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ssessm
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ance
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ance
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CO
NF
IDE
NT
IAL©
Cop
yrig
ht 2
005
Wip
ro T
echn
olog
ies
25
Ad
van
ced
te
chn
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ski
ll an
d s
om
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dg
men
t re
qu
ired
Ext
ensi
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jud
gm
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an
alyt
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equ
ired
Fort
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00
healt
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com
pany
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sura
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laim
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pre
-pro
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bound c
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S a
irline
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ati
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K)
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ase h
andling &
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NF
IDE
NT
IAL©
Cop
yrig
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005
Wip
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olog
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26
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NF
IDE
NT
IAL©
Cop
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ht 2
005
Wip
ro T
echn
olog
ies
28
Posit
ionin
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ele
com
Serv
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rovid
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Space
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Manag
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elivery
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im
ple
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xp
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•Levera
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ele
com
equip
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R&
D
exp
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Serv
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rovid
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mark
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Accele
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PO
exp
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vid
ers
CO
NF
IDE
NT
IAL©
Cop
yrig
ht 2
005
Wip
ro T
echn
olog
ies
29
Range o
f O
fferi
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or
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com
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rovid
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fferi
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or
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com
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rovid
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astr
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esti
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rate
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mai
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lient
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and
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CO
NF
IDE
NT
IAL©
Cop
yrig
ht 2
005
Wip
ro T
echn
olog
ies
30
Netw
ork
Layer
Serv
ices:
Accele
rati
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OIP
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IPT
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Netw
ork
Layer
Serv
ices:
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rati
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GN
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Wip
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Wip
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Wip
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Wip
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echn
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36
Dom
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Cop
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005
Wip
ro T
echn
olog
ies
37
Deposits
Consu
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Cre
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Payments
Wholesale
Banking
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Processing
Transaction
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Product
Differentiation
Product
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Relationsh
ip
Management
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pre
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elf
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Cop
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Wip
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olog
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38
Dedic
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Cop
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Wip
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olog
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39
Thank Y
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