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WIRELESS TELEPHONE WIRELESS TELEPHONE SYSTEMS IN NURSINGSYSTEMS IN NURSING
Presented byPresented by
Jennifer A. Weaver, RNJennifer A. Weaver, RN
ObjectivesObjectives
Define wireless communicationDefine wireless communication
Describe the use of wireless telephones in Describe the use of wireless telephones in nursingnursing
Describe the hardware used for wireless Describe the hardware used for wireless telephonestelephones
Evaluate the usability of the technologyEvaluate the usability of the technology
ObjectivesObjectives
Describe the software used for wireless Describe the software used for wireless telephonestelephones
Identify the type of information system usedIdentify the type of information system used
Identify the electronic configuration used Identify the electronic configuration used
Identify the standards used to maintain systemIdentify the standards used to maintain system
ObjectivesDescribe the advantages
Describe the disadvantages
Understand the ethical/legal issues
Identify the competencies required
Describe the role of the Informatics Nurse
DefinitionDefinitionWireless - Wireless - without wirewithout wire
Communication - Communication - exchange of thoughts, messages, or exchange of thoughts, messages, or information, as by speech, signals, writing, or behavior information, as by speech, signals, writing, or behavior (The American Heritage Dictionary, 2004)(The American Heritage Dictionary, 2004)
Some examples:Some examples: Cellular phonesCellular phones PDA’sPDA’s GPSGPS Satellite televisionSatellite television Garage door openersGarage door openers
DefinitionDefinition
Wireless telephone (aka cell phone)-Wireless telephone (aka cell phone)-portable telephone designed to facilitate portable telephone designed to facilitate immediate communication & access of immediate communication & access of one person to another.one person to another.
USES IN NURSINGUSES IN NURSING
Integration with current messaging Integration with current messaging systemssystems
Communication with other healthcare Communication with other healthcare providersproviders
Patient communication & satisfactionPatient communication & satisfaction
HardwareHardware
Master Control Unit (MCU)Master Control Unit (MCU)
Base StationsBase Stations
Wireless TelephonesWireless Telephones
Nurse Call Bell SystemNurse Call Bell System
(Naderhoff, 2007)(Naderhoff, 2007)
Master Control Unit
Digital Station Port Digital Station Port
Base Station Base Station
Wireless Phone
Wireless Phone
Wireless Phone
Wireless Phone
Wireless Phone
Wireless Phone
Wireless Phone
Wireless Phone
Base Station
Wireless Phone
Wireless Phone
Wireless Phone
Wireless Phone
Base Station
Wireless Phone
Wireless Phone
Wireless Phone
Wireless Phone
SoftwareSoftware
Utilizes facility’s current softwareUtilizes facility’s current software
Effective Human-Technology Effective Human-Technology InteractionsInteractions
User-focused during designUser-focused during design
Design process should be iterativeDesign process should be iterative
Evaluation neededEvaluation needed
(McGonigle & Mastrian, 2009) (McGonigle & Mastrian, 2009)
Communication SystemCommunication System
Special purpose information systemSpecial purpose information system
Used for communication purposesUsed for communication purposes
Used by healthcare workers & patientsUsed by healthcare workers & patients
Uses a Local Area Network (LAN)
Data StandardsData Standards
American National Standards Institute (ANSI)American National Standards Institute (ANSI)
American Nursing Informatics Association American Nursing Informatics Association (ANIA)(ANIA)
Institute of Electrical and Electronics Engineers Institute of Electrical and Electronics Engineers (IEEE)(IEEE)
Organization for the Advancement of Structured Organization for the Advancement of Structured Information Standards (OASIS) Information Standards (OASIS)
(Health Level 7, (Health Level 7,
2004)2004)
Advantages
Ease of connectivity
Portability
Convenience
Mobility
Increased time of nurse at bedside
Patient satisfaction
Employee satisfaction
Disadvantages
Low battery power
Poor durability
Employee compliance
Ethical/Legal Issues
CONFIDENTIALITY
Informatics Competencies
User knowledge
Super-user knowledge
Troubleshooting
Informatics Nurse Responsibilities
Instruct on usage
Instruct on troubleshooting techniques
Be on hand to troubleshoot
Keep up to date on advancements
Summary
Questions
ReferencesReferencesCommunication. (2004). The American Heritage® Dictionary of the English Language, Fourth Edition. Retrieved February 18, 2009 from http://www.answers.com/topic/communication
Health Level Seven. (2004). Links to standards developers. Retrieved March 29, 2009 from http://www.hl7.org/library/links.cfm
Local area network. (n.d.). Dictionary.com Unabridged (v 1.1). Retrieved March 29, 2009 from http://dictionary.reference.com/browse/local area network
ReferencesReferencesMcGonigle, D., & Mastrian, K. (2009). Nursing informatics: The foundation of knowledge. Sunbury, Massachusetts: Jones and Bartlett Publishers.
Naderhoff, D (2007, July). Do you hear what I hear?. Health Management Technology, Retrieved March 1, 2009 from http://www.healthmgttech.com/features/2007_july/0707_http://www.healthmgttech.com/features/2007_july/0707_Wireless.aspxWireless.aspx
Orlovsky, C (2006). Wireless Phones Ease Nurse Communication, Reduce Patient Disruption. Retrieved February 8, 2009 from http://www.nursezone.com/nursing-news-events/deviceshttp://www.nursezone.com/nursing-news-events/devices-and-technology/Wireless-Phones-Ease-Nurse--and-technology/Wireless-Phones-Ease-Nurse-Communication-Reduce-Patient-Disruption_24758.aspxCommunication-Reduce-Patient-Disruption_24758.aspx
ReferencesReferences
Polycom, (2007). Polycom in Healthcare. Retrieved Polycom, (2007). Polycom in Healthcare. Retrieved February 8, 2009 from February 8, 2009 from http://www.polycom.com/global/documents/company/cushttp://www.polycom.com/global/documents/company/customer_success_stories/education/usc_hospital.pdftomer_success_stories/education/usc_hospital.pdf
Polycom, (2005). SpectraLink:wireless telephone Polycom, (2005). SpectraLink:wireless telephone systems for healthcare. Retrieved February 8, 2009 from systems for healthcare. Retrieved February 8, 2009 from http://www.polycom.com/global/documents/solutions/indhttp://www.polycom.com/global/documents/solutions/industry_solutions/healthcare/mm_healthcare.pdfustry_solutions/healthcare/mm_healthcare.pdf
Rauland, (2008). Responder 5 Wireless communication Rauland, (2008). Responder 5 Wireless communication keeps everyone in touch. Retrieved February 28, 2009, keeps everyone in touch. Retrieved February 28, 2009, from from http://www.rauland.com/Wireless_devices.cfmhttp://www.rauland.com/Wireless_devices.cfm
References
Telephonyworld.com, (2005, March 16). SPECTRALINK Telephonyworld.com, (2005, March 16). SPECTRALINK WI-FI HANDSETS HELP HOSPITAL OPERATE . WI-FI HANDSETS HELP HOSPITAL OPERATE . Retrieved February 8, 2009 fromRetrieved February 8, 2009 from http://www.telephonyworld.com/cgi-bin/news/viewnews.chttp://www.telephonyworld.com/cgi-bin/news/viewnews.cgi?category=all&id=1111027326gi?category=all&id=1111027326 U.S. Department of Health & Human Services, (1996). U.S. Department of Health & Human Services, (1996). Health information privacy . Retrieved April 17, 2009 Health information privacy . Retrieved April 17, 2009 from from http://www.hhs.gov/ocr/privacy/index.htmlhttp://www.hhs.gov/ocr/privacy/index.html X-Future Consulting Group AB, (2005). Discover the X-Future Consulting Group AB, (2005). Discover the benefits of integrating hospital systems. Retrieved benefits of integrating hospital systems. Retrieved February 8, 2009 from February 8, 2009 from http://www.ascom.com/en/case-http://www.ascom.com/en/case-hospital-sampson-gb.pdfhospital-sampson-gb.pdf