with IBM Corp. · 2018-10-03 · v Examples and code examples v File names, pr ogramming keywor ds,...

IBM Tivoli Netcool Performance Manager 1.4.4Operations and Engineering DashboardsDocument Revision R2E1

Administering and Using Operationsand Engineering Dashboards

IBM

NoteBefore using this information and the product it supports, read the information in “Notices” on page 105.

© Copyright IBM Corporation 2016, 2018.US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contractwith IBM Corp.

Contents

Administering and Using Operationsand Engineering Dashboards . . . . . vIntended audience . . . . . . . . . . . . vOrganization . . . . . . . . . . . . . . vConnect with experts . . . . . . . . . . . vTivoli Netcool Performance Manager technicaltraining . . . . . . . . . . . . . . . . viSupport information . . . . . . . . . . . viConventions used in this publication . . . . . . vi

Typeface conventions . . . . . . . . . . vi

Chapter 1. Introduction . . . . . . . . 1Benefits of Operations and Engineering Dashboards 1

Chapter 2. Getting started withOperations and Engineering Dashboards 3Logging in to the Dashboard Application ServicesHub portal . . . . . . . . . . . . . . . 3Navigating to Operations and EngineeringDashboards . . . . . . . . . . . . . . . 4Generic functions of Operations and EngineeringDashboards . . . . . . . . . . . . . . . 5Data display on Operations and EngineeringDashboards . . . . . . . . . . . . . . . 7

Chapter 3. Administering Operationsand Engineering Dashboards . . . . . 9Managing users, roles, and preferences . . . . . 10

Adding new users to view the Operations andEngineering Dashboards . . . . . . . . . 10Adding users to access the dashboards . . . . 13Mapping JSON files to Operations andEngineering Dashboards menus . . . . . . 14Granting permission to role to access thedashboards . . . . . . . . . . . . . 15Setting User Preferences . . . . . . . . . 17

Uploading a custom dashboard. . . . . . . . 18Administering H2 database . . . . . . . . . 19

Starting and stopping H2 database manually . . 19Creating a user and password for H2 database 19

Modifying the configurations on WebSphereApplication Server . . . . . . . . . . . . 20

Modifying data sources . . . . . . . . . 21Modifying security alias of a JDBC datasource. . 21Modifying mail session properties . . . . . . 22Restarting the Operations and EngineeringDashboards application . . . . . . . . . 23

Chapter 4. Wireline Operations andEngineering Dashboards . . . . . . . 25Monitoring Network Performance Overviewdashboard . . . . . . . . . . . . . . . 26

Device Overview . . . . . . . . . . . 30CPU Utilization . . . . . . . . . . . . 30Device Memory Utilization . . . . . . . . 31Memory Pool Per Card Usage . . . . . . . 31Device Details . . . . . . . . . . . . 32Interface Overview . . . . . . . . . . . 34Link Overview . . . . . . . . . . . . 38

Chapter 5. Wireless Operations andEngineering Dashboards . . . . . . . 47Monitoring Network Overview dashboard . . . . 47

GSM Call Drop Rate . . . . . . . . . . 48UMTS Handover Outgoing Success Rate . . . 57UMTS CS Call Drop Rate. . . . . . . . . 62LTE IRAT Outgoing Success Rate . . . . . . 66LTE Cell Availability . . . . . . . . . . 72LTE Call Setup Success Rate . . . . . . . . 76LTE Handover Incoming Success Rate . . . . 81LTE Handover Outgoing Success Rate . . . . 89

Chapter 6. Geographic EventPerformance System Dashboard . . . 99Monitoring Alarm Summary. . . . . . . . . 99Monitoring Zone Summary. . . . . . . . . 101

Monitoring Zone Site View . . . . . . . . 103

Notices . . . . . . . . . . . . . . 105Trademarks . . . . . . . . . . . . . . 107Terms and conditions for product documentation 108

© Copyright IBM Corp. 2016, 2018 iii

iv Administering and Using Operations and Engineering Dashboards

Administering and Using Operations and EngineeringDashboards

Describes how to administer and use IBM® Tivoli® Netcool® Performance Manager- Operations and Engineering Dashboards on a Tivoli Netcool PerformanceManager 1.4.4 system.

Intended audienceThis information is intended for:v Tivoli Netcool Performance Manager 1.4.4 users who access the Dashboard

Application Services Hub portal and browse the data presented in dashboardsand reports in Operations and Engineering Dashboards.

Readers must be familiar with the following topics:v Tivoli Netcool Performance Manager Wireline and Wireless conceptsv Tivoli Netcool Performance Manager reporting conceptsv Tivoli Netcool Performance Manager technology packs

OrganizationThis information is organized as follows:v Chapter 1, “Introduction,” on page 1v Chapter 2, “Getting started with Operations and Engineering Dashboards,” on

page 3v Chapter 3, “Administering Operations and Engineering Dashboards,” on page 9v Chapter 4, “Wireline Operations and Engineering Dashboards,” on page 25v Chapter 5, “Wireless Operations and Engineering Dashboards,” on page 47

Connect with expertsConnect, learn, and share with Service Management professionals: product supporttechnical experts who provide their perspectives and expertise.

Use Service Management Connect in the following ways:v Become involved with transparent development, an ongoing, open engagement

between other users and IBM developers of Tivoli products. You can access earlydesigns, sprint demonstrations, product roadmaps, and prerelease code.

v Connect one-on-one with the experts to collaborate and network about Tivoliand the Network and Service Assurance community.

v Read blogs to benefit from the expertise and experience of others.v Use wikis and forums to collaborate with the broader user community.

Access the community page at Network and Service Assurance Group.Related information:

Tivoli Netcool Performance Manager 1.4 community on developerWorks

© Copyright IBM Corp. 2016, 2018 v

https://www.ibm.com/developerworks/community/groups/service/html/communitystart?communityUuid=cdd16df5-7bb8-4ef1-bcb9-cefb1dd40581

https://www.ibm.com/developerworks/community/groups/service/html/communityview?communityUuid=d4b565fd-04e5-47c2-965a-943ccdfabdb9

Tivoli Netcool Performance Manager technical trainingFor Tivoli Netcool Performance Manager technical training information, see thefollowing Tivoli Netcool Performance Manager Training website at:https://tnpmsupport.persistentsys.com/training.

Support informationIf you have a problem with your IBM software, you want to resolve it quickly. IBMprovides the following ways for you to obtain the support you need:

OnlineAccess the IBM Software Support site at http://www.ibm.com/software/support/probsub.html

IBM Support AssistantThe IBM Support Assistant is a free local software serviceability workbenchthat helps you resolve questions and problems with IBM softwareproducts. The Support Assistant provides quick access to support-relatedinformation and serviceability tools for problem determination. To installthe Support Assistant software, go to http://www.ibm.com/software/support/isa.

Troubleshooting GuideFor more information about resolving problems, see the problemdetermination information for this product.

Conventions used in this publicationSeveral conventions are used in this publication for special terms, actions,commands, and paths that are dependent on your operating system.

Typeface conventionsThis publication uses the following typeface conventions:

Bold

v Lowercase commands and mixed case commands that are otherwisedifficult to distinguish from surrounding text

v Interface controls (check boxes, push buttons, radio buttons, spinbuttons, fields, folders, icons, list boxes, items inside list boxes,multicolumn lists, containers, menu choices, menu names, tabs, propertysheets), labels (such as Tip:, and Operating system considerations:)

v Keywords and parameters in text

Italic

v Citations (examples: titles of publications, diskettes, and CDs)v Words defined in text (example: a nonswitched line is called a

point-to-point line)v Emphasis of words and letters (words as words example: "Use the word

that to introduce a restrictive clause."; letters as letters example: "TheLUN address must start with the letter L.")

v New terms in text (except in a definition list): a view is a frame in aworkspace that contains data.

v Variables and values you must provide: ... where myname represents....

Monospace

vi Administering and Using Operations and Engineering Dashboards

https://tnpmsupport.persistentsys.com/training

http://www.ibm.com/software/support/probsub.html

http://www.ibm.com/software/support/probsub.html

http://www.ibm.com/software/support/isa

http://www.ibm.com/software/support/isa

v Examples and code examplesv File names, programming keywords, and other elements that are difficult

to distinguish from surrounding textv Message text and prompts addressed to the userv Text that the user must typev Values for arguments or command options

Bold monospace

v Command names, and names of macros and utilities that you can typeas commands

v Environment variable names in textv Keywordsv Parameter names in text: API structure parameters, command

parameters and arguments, and configuration parametersv Process namesv Registry variable names in textv Script names

Administering and Using Operations and Engineering Dashboards vii

viii Administering and Using Operations and Engineering Dashboards

Chapter 1. Introduction

Dashboards are a means of displaying various types of data from different sourcesonto a single page, which can be useful for tracking status, progress, and activityat a glance. The Tivoli Netcool Performance Manager - Operations and EngineeringDashboards provide increased visibility of network performance for both wirelessand wireline/IP-based networks.

A dashboard is an arrangement of one or more widgets in the work area.Operations and Engineering Dashboards contain built-in and interactivedashboards that cover the entire network performance representation. Thesedashboards can also be customized.

Benefits of Operations and Engineering DashboardsOperations and Engineering Dashboards are composed of rich and adaptable UIFramework with built-in and customizable dashboards.

Operations and Engineering Dashboards offer a unified monitoring of data fromdifferent domains. You can start both Wireline and Wireless dashboards on thesame Dashboard Application Services Hub portal. Some of the capabilities of thesedashboards are as follows:v Interactive dashboardsv Dynamic customization of layout and charts according to user preferencev Filtering and search capabilities to analyze high data volumesv Use of advanced widgetsv Ability to change the widget type, data source, and stylesheetv Data can be displayed on different page types of your choice such as

Correlation, Dual Correlation, Summary, and Details.v Federated on Dashboard Application Services Hub portalv Reusable user preferencesv Ability to auto-refresh and pausev LDAP integration for user access controlv Reports can be exported to PDF, CSV, or XLS formatsv Light footprint on hardware resourcesv Ease of dashboard customization with technology neutral JSON-based

definitionsv SQL-based query definitions for data store

Operations and Engineering Dashboards supports server side pagination grid.Server side pagination is considered useful for large-sets of data as the amount ofdata that is transferred to the client is much smaller than the data handled by theclient.

For more information, see Developing Custom Operations and Engineering Dashboards.

© Copyright IBM Corp. 2016, 2018 1

2 Administering and Using Operations and Engineering Dashboards

Chapter 2. Getting started with Operations and EngineeringDashboards

This information provides instructions and general information on how to use IBMOperations and Engineering Dashboards software on Tivoli Netcool PerformanceManager to view and configure the network performance of both fixed or IP(wireline) and mobile (wireless) reports for a network.

The Operations and Engineering Dashboards provides visualization of the networkperformance data gathered and stored by the Tivoli Netcool Performance Managercomponents.

You can use the Operations and Engineering Dashboards that is federated onDashboard Application Services Hub system for the following tasks:v Configure the system settings.v View the out-of-box interactive network performance visualization dashboards of

wireline and wireless, for monitoring the network.v Monitor a Top N or Worst N summary of resources, which helps to understand

network insights at a more granular level.

From the Operations and Engineering Dashboards on the Dashboard ApplicationServices Hub:v You can see how your network resources are performing.v You can switch between different Key Performance Indicator (KPI) views of the

data to analyze and monitor your network.v You can share this information with other stakeholders by generating and

sending the information in PDF, CSV or XLS format.

Logging in to the Dashboard Application Services Hub portalInformation about how to access the wireline or wireless network performancedashboards and reports from Dashboard Application Services Hub.

Procedure1. Open a web browser and enter the following URL for the Jazz™ for Service

Management UI and reporting server:https://host.domain:port/DASH_context_root

For example: https://<myserver.ibm.com>:16311/ibm/consoleWhere:v host.domain is the fully qualified host name or IP address of the Jazz for

Service Management UI and reporting server.When single sign-on (SSO) is enabled, ensure that you use the fully qualifiedhost name in the URL of the Jazz for Service Management reporting and UIserver. SSO requires that the browser pass LTPA cookies to the Jazz forService Management application server, and these cookies contain the fullyqualified host name.

v port is the secure HTTP port number that was specified during installation.The default value is 16311.


v /DASH_context_root is the context root for the console that was specifiedduring installation. The default value is /ibm/console.

2. Enter the user ID and password in the login page. Click Log in.The Dashboard Application Services Hub Welcome page opens.

Navigating to Operations and Engineering DashboardsYou can view network performance dashboards and reports for both wireless andwireline/IP-based networks from the Operations and Engineering Dashboards.

About this task

Start the Operations and Engineering Dashboards from:

Procedure

1. Click Default ( ) on the navigation bar and navigate to TNPM OED.The dashboard page loads with a series of menu options on the tab-bar.The menu option TNPM OED is a user configured variable.

Note: The TNPM OED menu option is only available after you complete thefollowing tasks:v Install Operations and Engineering Dashboards application

v Integrate Operations and Engineering Dashboards on Dashboard ApplicationServices Hub

v Manage users, roles, and preferences

For more information, see Installing and Configuring Operations and EngineeringDashboards guide.

2. Navigate System Administration from the menu options to configure wirelessor wireline reports:The following configuration options are listed under the menu:v Preferences

– User Preferences

v User Access

– Add User

– Dashboard Menu

– Role Management

– Upload Dashboard

Note: To enable the User Access option, you must be assigned to Operationsand Engineering Dashboards role, Appadmin (Application Admin User). Thisrole can be assigned by a smadmin user.

You can manage your repository users in the Manage Users window in theWebSphere® administrative console.

3. Click Wireless from the menu options to view the wireless dashboard andreports.The following dashboard is listed under the menu:v Network

– Network Overview


4. Click Wireline from the menu options to view wireline dashboard and reports.The following dashboard is listed under the menu:v Network Performance Overview

Related information:

Adding users by using the WebSphere administrative console

Generic functions of Operations and Engineering DashboardsThis section describes the generic functions on Operations and EngineeringDashboards, reports, and widgets.

About this task

Getting started with Operations and Engineering Dashboards. The following arethe generic functions available on Operations and Engineering Dashboards:

Procedure

Customization options in dashboards and reports1. To filter the network performance metrics from Operations and Engineering

Dashboards:a. Select from Region list.

The regions are populated from the installed technology pack.For wireless reports, the region data is enriched using customer maintainedhierarchy file or the hierarchy data which is available from EMS.For wireline dashboard and reports, the region is populated from thetechnology pack NOC properties.For more information, see Adding Region and sysName properties in Installingand Configuring Operations and Engineering Dashboards.

b. Select from Time Period list.You can filter the metrics based on:v Last Day, filters the previous day 12 AM to the current day 11.59 PM.v Last Week, filters the previous week, from Monday to Sunday.v Last Month, filters the previous month, from the first to the last day of

the month.v Custom, from the Time Period Selection, you can filter based on a

specific date and time range.

Note: This filter is only applicable to Wireless dashboards.v Last 6 Hours, filters the last 6 hours of the current day.v Last 12 Hours, filters the last 12 hours of the current day.

Note: This filter is only applicable to Wireline dashboards.v Today, filters from 12 AM to current time.v Last Year, filters from 1st January to 31st December of the previous year.View the start and end time on the dashboard title bar. The start and endtime is displayed according to the filter you select. For example, if thecurrent time is 5.00 PM on 3/20/16 and you select the filter for Last Day, thestart time that is displayed is 0:00 AM on 3/19/16 and end time 11.59 PM on3/19/16.

Chapter 2. Getting started with Operations and Engineering Dashboards 5

https://www.ibm.com/support/knowledgecenter/SSEKCU_1.1.3.0/com.ibm.psc.doc/config/psc_t_config_add_users.html

c. Select from Granularity list.

Note: This step is only applicable to Wireless dashboards.The granularity is driven by the summaries defined and the time periodselected.For example,v If you select Custom filter, and a time period of less than 24hr, the

granularity selected is Hourly. If you select a time period of more than24hr, the granularity selected is Daily.

v If you select the following time period; Last 6 hours, Last 12 hours orLast day, the granularity selected is Hourly.

v If you select the following time period; Last week or Last Month, thegranularity selected is Daily.

The granularity for wireline reports is configured in DataView. For moreinformation, see Configuring time series granularity for a user in Using andAdministering DataView guide.

d. Select from WorstN list.

Note: This step is only applicable to Wireless dashboards.By default, the report displays Worst 10 KPIs.

2. Click Apply Filter to apply the filter selection.The dashboard reloads the data according to the filter selections.

3. Click Auto Refresh icon to enable or disable auto refresh.If auto refresh is enabled, the dashboard metrics are auto refreshed onavailability of new Tivoli Netcool Performance Manager data.

4. Click Email PDF icon to send an email with a pdf attachment to the configuredrecipients.

Note: You first need to configure the email server. For more information, seeInstalling and Configuring Operations and Engineering Dashboards guide.

5. Click Save As icon and select PDF, CSV, or XLS to save and export thedashboard to the selected file format.

Note: In a PDF file format, the complete data is populated in the next page ona tabular format. You need to click on the grid to view the complete data.

6. Click Navigate Back icon to navigate to the previous page.

Note: This option is on available on drill down reports.Customization options in widgets7. You can use the following options available on the widget:

a. To apply filter, click

which is available on grid widget. You can filterthe metrics based on the following criteria:v Match, to filter based on the rules created.v Column, you can specify which column to be filtered.v Condition, to filter based on which conditions.v Value, you can specify a value to be filtered.You can create more than one filter rules by using the option Add FilterRule.Click FILTER to run the filter conditions.


b. To change to a different chart type, click

and select a different charttype from the widget.The widget renders according to the selected chart type.

c. To hide the widget, click .

d. To display the widget, click .

e. To maximize the widget display, click .

f. To minimize the widget display, click .

g. indicates further drill down option. Click the chart for a furtherdrill-down.

Data display on Operations and Engineering DashboardsThis section provides information on some data display conditions on Operationsand Engineering Dashboards and reports.

Condition Data Display

Value is null (no value) “-”

Special Handling for Divide-By-Zero in WirelessUser-Defined Calculation (UDC) formula used inSummary:

(numerator/denominator )*100

When denominator value is zero, the UDC result isshown as “null”

“null”

Chapter 2. Getting started with Operations and Engineering Dashboards 7


Chapter 3. Administering Operations and EngineeringDashboards

Administer Operations and Engineering Dashboards by using the SystemAdministration options.

The Operations and Engineering Dashboards System Administration Consolesupplements the common administration functions with product-specificconfiguration and user management tasks.

The Dashboard Application Services Hub provides administration tasks that arecommon to all products installed in the portal. In addition, administration tasksspecific to Operations and Engineering Dashboards are available to administratorusers.

Administering Operations and Engineering Dashboards users,and roles

Adding a userTo access to Operations and Engineering Dashboards, create a user andassign the required roles.

By default, user is assigned to User role. This Operations and EngineeringDashboards role enables the user to access all the dashboards and reportsavailable.

Role managementRole management helps you manage permissions that are granted to rolesfor accessing Operations and Engineering Dashboards and reports.

You can grant access to selective dashboards and reports to a new role.

Dashboard Menu management

Dashboard Menu management helps you manage dashboard menus. You cancreate and manage the dashboard menus and link the uploaded JSON files toselective dashboard menu to create your Operations and Engineering Dashboardsviews.

Customizing Dashboard

If you want to customize your own visualizations, you can upload them toOperations and Engineering Dashboards in Dashboard Application Services Hubportal yourself and use them as your preferred dashboards.

Operations and Engineering Dashboards supports JSON file formats for dashboardcustomization.

Dashboard management

The Operations and Engineering Dashboards view and configuration settingsdepends on how you sets the properties.

User Preferences


Configure general settings for the Operations and Engineering Dashboards.

You can configure the following:v PDF document settingsv Dashboard themev Auto-refresh timev File separators parameters (only applicable for CSV format)

For example, the initial view of a PDF depends on how the creator sets thedocument properties. For example, the title, the fonts used, and securitysettings. These properties can be changed according to your preferences.

Managing users, roles, and preferencesTo enable users to access and use Operations and Engineering Dashboards, youmust add a user, assign them an appropriate role, and configure their preferences.Typically, the existing users with default roles specific to wireline and wirelesscomponents are retrieved and added to the H2 database during installation ofOperations and Engineering Dashboards. By default, the retrieved users can accessthe dashboards. You must perform the steps in this section only if you want to addnew users after the installation.

Adding new users to view the Operations and EngineeringDashboards

Add users on WebSphere Application Server who can view the Operations andEngineering Dashboards.

About this task

Add new users in WebSphere Application Server who are not available at the timeof Operations and Engineering Dashboards installation by using these steps:

Procedure1. Log in to the Dashboard Application Services Hub portal.

2. Click Console Settings ( ) > General > WebSphere AdministrativeConsole in the console navigation.

3. Click Launch WebSphere administrative console.4. Enter the WebSphere administrator user ID and password, and click Log in.5. Select Users and Groups > Manage Users.6. Search for the user to verify whether the user exists in any user registry by

using the Search for Users .7. Click Create if the user does not exist.8. Enter the details for the user, such as, the user ID, first and surnames, email

address, password, and any group membership.9. Click Create.

10. Click Create Like to create another user as outlined in step 7; otherwise, clickClose.

Related information:

Adding users by using the WebSphere administrative console


https://www.ibm.com/support/knowledgecenter/SSEKCU_1.1.3.0/com.ibm.psc.doc/config/psc_t_config_add_users.html

Assigning users and groups to roles on WebSphere ApplicationServerYou can assign users and groups to roles if you are using WebSphere ApplicationServer authorization for Java Platform, Enterprise Edition (Java EE) roles.



3. Click Applications > Application Types > WebSphere enterprise applications> tnpmoed.

4. Under Detail properties pane, click Security role to user/group mapping.A list of all the roles that belong to this application is displayed.

5. Select the check box for the dashboard user, and then click Map Users.6. Click Search and select users in the Available list and add them to the Selected

list.7. Click OK to save the changes to master configuration.Related information:

Assigning users and groups to roles

Managing roles for users on Dashboard Application ServicesHubAs Administrator, you can search for users and manage their roles in the UserRoles page. The users must have some predefined roles that are assigned to accessOperations and Engineering Dashboards.

About this task

The following available default roles must be assigned to the users for accessingOperations and Engineering Dashboards:

Wireless

v chartAdministratorv chartCreatorv chartViewerv iscadmins

Wireline

v tnpmUserv tnpmAdministratorv iscadmins


2. Click Console Settings ( ) > User Roles in the console navigation.3. In the search fields that are provided, enter search criteria by given name,

surname, user ID, and email address. If you do not have exact details for aparticular item, all of the search fields support by using an asterisk (*) as a

Chapter 3. Administering Operations and Engineering Dashboards 11

http://www.ibm.com/support/knowledgecenter/SS7K4U_8.5.5/com.ibm.websphere.zseries.doc/ae/tsec_tasroles.html

wildcard character. For example, to return all user records with a given namethat starts with Mich, enter mich* in the First name field.

Tip: You can leave the search fields blank to return all user records.

Tip: To return only users that are currently logged in, leave the search fieldsblank and select the Active Users Only check box.

4. Select a user from the User ID column. A list of available roles for the selecteduser is displayed on a new page. Those roles that are currently associated withthe selected user are checked.

5. Assign the roles that are associated with the user as needed, that is, check theroles that you want associated with the user and clear those roles that you donot.

6. Click Save to commit your changes.

Assigning access to resource groups

Manage preferences for individual Tivoli Netcool Performance Manager users byusing the User Preference Management. To see the performance of that group andits subgroups, the users must have access to a resource group.

About this task

To assign access to a resource group to an individual user, follow these steps asadministrator user by using Tivoli Netcool Performance Manager User PreferenceManagement.

Procedure1. In the navigation pane, click Administration > Network Performance > User

Preference Management.2. Select the user from the list.3. Click Configure.4. Select the Access tab.5. Select the check box next to each resource group that you want to assign to the

user. Ensure that NOC Reporting is selected from the resource groups for theuser to be able to view the Operations and Engineering Dashboards.If the groups that you assign contain subgroups, all views that belong to thegroup and associated subgroups are assigned to the user.

6. Click Apply.

Results

The next time that the user logs in, the user can see the reports deployed to theresource group.

For more information, see User Preference Management in Using and AdministeringDataView.


Adding users to access the dashboardsAssigning permissions to access Operations and Engineering Dashboards.

Before you begin

You must first create the users on WebSphere Application Server and assignresource groups to the users by using Tivoli Netcool Performance Manager UserPreference Management.

About this task

Operations and Engineering Dashboards installs with predefined roles that you canuse to grant access to the wireline and wireless dashboards, reports, andadministration tasks.

The following are the predefined roles:v User, to grant access to all dashboards and reports available in Operations and

Engineering Dashboards and the available options in System Administration >User > User Preferences.

v AppAdmin, to grant access to all the administration tasks options available inSystem Administration

To create a user:

Note: These steps can only be performed by smadmin user for the first time.

Procedure1. Select System Administration > User Access > Add User .2. Click New and enter the following details:v UserID is the identification of the user.v First Name is the given name of the user.v Last Name is surname of the user.v Email is the email address of the user.

3. Select a role from the Available Roles list and add them to the Selected Roleslist.

4. Click Save.5. To edit an existing user information, select user from the list and click Edit and

make the required changes.6. To delete an existing user, select user from the list and click Delete.

Note: Deleting an user will only remove the permissions assigned to that user.It will not remove the user from WebSphere Application Server or DashboardApplication Services Hub user list.

7. To refresh the user list, click Refresh.


Mapping JSON files to Operations and EngineeringDashboards menus

Link the JSON files to the Operations and Engineering Dashboards dashboardmenus.

Before you begin

As part of the Operations and Engineering Dashboards installation you need tocopy the predefined JSON files to the directory mentioned in tnpmoedConfig.ini.

You can also upload your own JSON file for dashboard customization throughDashboard Application Services Hub.

For more information, see Uploading a custom dashboard in Administering and UsingOperations and Engineering Dashboards.

Operations and Engineering Dashboards back-end automation service validatesand processes these JSON files. Upon successful validation, the JSON data is theninserted in the database.

For more information, see Operations and Engineering Dashboards Installation Guide.

These files are listed on the Dashboard Menu page under Uploaded JSON's pane.

About this task

To link these JSON files to Operations and Engineering Dashboards menus,perform the following:

Note: These steps can be performed by any user that has Operations andEngineering Dashboards User role assigned.

Procedure1. Select System Administration > User Access > Dashboard Menu.

Dashboard Menu page is loaded. You can create a new menu category or usethe default categories to link the JSON files.The following are the default categories (menu options) created duringinstallation:

Dashboards

v Wirelessv Wireline

2. Optional: Select the Dashboards category folder and click Add to add newcategory menu.a. Enter the category name and click Add.

A new category menu is added.

Note:

v If you are adding Geographic Event Performance System AlarmSummary dashboard, add a category name. For example, category name:Alarm

v Categories are created to reflect as menu in your Operations andEngineering Dashboards view.


3. Optional: If you want to change the menu title, click Edit Category.a. Enter the new category name and click Edit.

The category name is updated.4. To delete an existing category, select a category and click Delete .5. Check the Index check box to select your dashboards that you want to link to a

menu from the Uploaded JSON's pane.6. Select a category folder and click Link.

The selected JSON file is now linked to the selected category folder.7. To refresh the Dashboard Menu page, click Refresh.

What to do next

Grant permission to role to access the dashboards

Granting permission to role to access the dashboardsAssign or create roles for a user to access Operations and Engineering Dashboards,reports, and administration tasks options.

About this task

Assign roles to a Dashboard Application Services Hub user to provide the userwith the appropriate access permissions.

Operations and Engineering Dashboards installs with predefined roles that you canuse to grant access to the wireline and wireless dashboards, reports, andadministration tasks. For more information, see Adding users to access the dashboardsin Administering and Using Operations and Engineering Dashboards.

You can also create a new role that can be assigned to a user:

Note: These steps can be performed by smadmin user only for the first time.

Procedure1. Select System Administration > User Access > Role Management.2. Select a role from the Role list. For example, select User.

The available dashboards are listed.3. Select the dashboards or reports to be assigned to the role from the Available

Dashboards pane, click .The role with the selected dashboards is saved.

Note: For the first time after installation, select all the dashboards.4. You can use the filter option to filter a specific dashboard from the list.5. Check the Index check box to select the dashboard from the Selected

Dashboards pane.a. To view the complete Wireline Network Performance Overview dashboard,

check the following Index from the Selected Dashboards pane.


b. To view the complete Wireless Network Overview dashboard, check thefollowing Index from the Selected Dashboards pane.

c. To view the Geographic Event Performance System Alarm Summarydashboard, check the following Index from the Selected Dashboards pane.

6. Click Save.The selected dashboards appear on the Operations and EngineeringDashboards menu.

7. Optional: Click Add Role to create a new role.a. Enter the details for the role, such as, the role name and description and

click Save.The newly created role is listed under the Role list.

8. Optional: Select a role from the list and click Delete Role to delete.9. To refresh the Role Management page, click Refresh.


Setting User PreferencesYou can set the PDF, CSV, and other dashboard properties for the Operations andEngineering Dashboards.

About this task

Administer Operations and Engineering Dashboards by using user preferencesoptions.

Procedure1. Select System Administration > Preferences > User Preferences.

To set the PDF Preferences:2. Enter the following details under the PDF Preferences pane:v Include Legends, select if to include legends.v Password Protected, select if to protect the PDF with a password.v Password, enter a password.v Configure, select from the list to configure user, page, and report properties.

3. Select a configure property from the Configure list.a. For UserId, enter the following details:v Include User Id, select if to include a User ID.v User Id Alignment, select an alignment for User ID.v User Id Position, select the position for User ID.

b. For PageNo, enter the following details:v Include Page No., select if to include page number.v Page No. Format, select the page number format.v Page No. Alignment, select the alignment for page number.v Page No. Position, select the position for page number.

c. For ReportTime, enter the following details:v Include Report Time, select if to include report time.v Report Time Format, select the report time format.v Report Time Alignment, select the alignment for report time.v Report Time Position, select the position for report time.

To set the Auto Refresh Time:4. To set the auto refresh timing, type a time in the Auto Refresh Time in

minutes.

To set the File separator:5. To set the CSV file separator, type the separator parameter in the CSV

Separator field.

To set the Theme:6. To set the theme for Operations and Engineering Dashboards, select from the

Theme list.By default, IDL theme is used.IBM Design Language (IDL) is an IBM standard to create crafted products andenlightening user experiences. It uses data visualization to provide meaningfulcontext and precision.


7. Click Save to save your settings.

Uploading a custom dashboardOperations and Engineering Dashboards provides out-of-box dashboards that coverthe entire network performance representation. A dashboard is a type of view thathelps you to monitor events or activities at a glance. It provides key insights andanalysis about your data on one or more pages or screens.

Before you begin

You can create your own view with the help of a JavaScript Object Notation (JSON)file for dashboard customization.

To use this option, you must first create a JSON file that contains all the informationthat is needed for your dashboard.

About this task

By default, the JSON files in the directory which is specified in tnpmoedConfig.iniduring installation is auto uploaded. Operations and Engineering Dashboardsback-end automation service validates and processes these JSON files. Uponsuccessful validation, the JSON data is then inserted in the database.

You can upload your own JSON file for dashboard customization.

Procedure1. Go to System Administration > User Access > Upload Dashboard.2. Click Upload and Browse for your JSON file.3. Click Save.

Operations and Engineering Dashboards back-end automation service validatesand processes the newly uploaded JSON file. Upon successful validation, theJSON data is then inserted in the database. The dashboard is successfully saved.

Note: You need to grant permission to role to access the newly createddashboard. For more information, see Granting permission to role to access thedashboards section in Administering and Using Operations and EngineeringDashboards.

4. To delete an existing dashboard, select the dashboard from the CustomDashboard Creation list and click Delete.

5. To refresh the dashboard list, click Refresh.6. Map JSON files to Operations and Engineering Dashboards menus.

For more information, see Administering and Using Operations and EngineeringDashboards.

7. Grant permission to the role to access the dashboardsFor more information, see Administering and Using Operations and EngineeringDashboards.


Administering H2 databaseYou can administer the H2 database that is used by Operations and EngineeringDashboards and the associated use cases through command line interface.

Starting and stopping H2 database manually

Scripts to start and stop H2 database.

About this task

startH2.sh and stopH2.sh scripts are available in <DIST_DIR>/oed.1.4.4.0-<build_number>/bin folder. This step is required if you want to restart the H2database after the installation.

Procedurev Start the H2 database server by using the following command:

./startH2.sh <server_ip> <port>

Where:– <server_ip> is the IP address of the server that is specified in the

tnpmoedConfig.ini file to install H2 database.– <port> is port number that is specified in the tnpmoedConfig.ini file where

H2 database is running.v Stop the H2 database server by using the following command:

./stopH2.sh <server_ip> <port>

Where:– <server_ip> is the IP address of the server that is specified in the

tnpmoedConfig.ini file to install H2 database.– <port> is port number that is specified in the tnpmoedConfig.ini file where

H2 database is running.For more information about the tnpmoedConfig.ini file content, see Contents oftnpmoedConfig.ini file in Installing and Configuring Operations and EngineeringDashboards.

Creating a user and password for H2 database

This step is optional and is needed only if you want to create a new H2 databaseuser and set the password for the user.

Procedure1. Go to <DIST_DIR>/oed.1.4.4.0-<build_number>/scripts directory.2. Run CreateDB.sh script as follows:

./CreateDB.sh <server_IP> <h2_port> <h2_storage> <new_user_name><new_password> <existing_user> <password_for_existing_user>


Where:v server IP is IP address of the server where the database is installed.v h2_port is the port number on which H2 database is running that is

provided in conf/tnpmoedConfig.ini file.v h2_storage is the directory where the database is installed that is provided in

conf/tnpmoedConfig.ini file. For example, H2database.v new_user_name is the new user name to be created.v new_password is password for the new user.v existing_user is the existing user name.v password_for_existing_user is the password for the existing user.

Changing the password for Operations and EngineeringDashboards database user

This step is optional and is needed only if you want to change the password of anexisting H2 database user.

Before you begin

Make sure that the H2 database is up and running.

Procedure1. Go to <DIST_DIR>/oed.1.4.4.0-<build_number>/scripts directory.2. Run ChangePassword.sh script as follows:

./ChangePassword.sh <server_IP> <h2_storage> <user_name><current_password> <new_password> <h2_port>

Where:v server_IP is IP address of the server where the database is installed.v h2_storage is the directory where the database is installed that is provided in

conf/tnpmoedConfig.ini file. For example, H2database.v user_name is the new user name to change the passwordv current_password is the existing password for the user.v new_password is the password to be changed.v h2_port is the port number on which H2 database is running that is

provided in conf/tnpmoedConfig.ini file.

Modifying the configurations on WebSphere Application ServerIf you want to modify the initial configuration, follow these tasks.

About this task

After you modify any configuration from WebSphere Application Server, performthe following tasks:v Restart the Jazz for Service Management server.v Restart the Operations and Engineering Dashboards application if needed.Related tasks:


“Stopping and starting the application manually” on page 23Start and stop your application.Related information:

Restarting Jazz for Service Management application servers

Modifying data sourcesWhen you create a data source, you associate it with a Java Database Connectivity(JDBC) provider that is configured for access to a specific vendor database. Theapplication server requires both objects for your applications to make calls to thatparticular database and receive data from it. The data source provides connectionmanagement capabilities that physically make possible these exchanges betweenyour applications and the database.

Procedure1. In the WebSphere Integrated Solutions Console, click Resources > JDBC > Data

sources.2. Select an existing data source name that you want to modify.You might want to modify the following details.3. Modify the following details from the Configuration pane:v JNDI name

Java Naming and Directory Interface (JNDI) name for the new data source.For example:

–

jdbc/tnpm/storage

–

jdbc/wirelessOne

4. Modify the URL from Common and required data source properties pane.For example, jdbc:oracle:thin:@<server_IP>:1521:vtdbThis change is required if you want to point to a different server Oracle server.

5. Click Apply.6. Click the Save link to save the changes to master configuration.Related information:

Configuring a data source using the administrative console

Modifying security alias of a JDBC datasourceThese instructions are applicable for H2 and Oracle databases.

Procedure1. Click Console Settings > General > WebSphere Administrative Console in the

console navigation.2. Click Launch WebSphere administrative console.3. Enter the WebSphere administrator user ID and password, and click Log in.4. In the WebSphere Integrated Solutions Console, click Security > Global

Security.5. In the Authentication pane, expand Java Authentication and Authorization

Service and click J2C authentication data.6. Click the resource name that you want to modify.


https://www.ibm.com/support/knowledgecenter/SSEKCU_1.1.3.0/com.ibm.psc.doc/admin/psc_ctr_admin_restart_jazzsm_servers.html

http://www.ibm.com/support/knowledgecenter/SSEQTP_8.5.5/com.ibm.websphere.base.iseries.doc/ae/tdat_ccrtpds.html

7. Modify the following details:v Alias

Alias name for the database. For example:

–

tnpmoed_h2_alias

–

tnpmoed_oracle_alias

v User ID

User name for the data sourcev Password

Password for the data sourcev Description

Optional description8. Click Apply.9. Click the Save link to save directly to the master configuration.

Modifying mail session propertiesModify your own mail providers and sessions to customize how mail is handled inthe application server. A mail provider encapsulates a collection of protocolproviders, like SMTP, IMAP and POP3, and others. Mail sessions authenticate usersand control access to messaging systems.

Procedure1. In the WebSphere Integrated Solutions Console, click Resources > Mail > Mail

sessions.2. Select an existing mail session that you want to modify.3. Modify the following details in the Configuration pane:v Name

The required display name for the resource. For example, MyMailSession.v JNDI name

The required JNDI name for the resource. JNDI name must always bejndiMailSession.

v Description

Optional description.4. Modify the following details in the Outgoing Mail Properties pane:v Server

Specify the server to connect to for sending mail.v Protocol

Select protocol. For example, smtp.v User

Specify user name of the mail account when the outgoing mail requiresauthentication.

v Password

Specify the password for a specific user.v Verify password

Enter the password again to verify.


v Return e-mail address

This email address is displayed in messages as originator.5. Click Apply. and save the changes to master configuration.6. Click the Save link to save the changes to master configuration.Related information:

Configuring mail providers and sessions

Restarting the Operations and Engineering Dashboardsapplication

After customization and configuration activities, you might need to restart theOperations and Engineering Dashboards application.

About this task

To restart the Operations and Engineering Dashboards, follow this sequence oftasks:

Procedure1. Restart the H2 database.2. Restart the Jazz for Service Management server.

Stopping and starting the application manuallyStart and stop your application.

Before you begin

Before you start the Operations and Engineering Dashboards application, makesure that H2 database is running.

About this task

This step is required if you want to restart the application after the installation.

Procedure1. Log in to the Dashboard Application Services Hub portal as administrator.


3. Click Launch WebSphere administrative console.4. Click Applications > Application Types > WebSphere enterprise applications

in the console navigation tree.5. Select the application that you have deployed and click Stop to stop the

application.6. Select the application that you have deployed and click Start to start the

application.Related information:

Starting or stopping enterprise applications


http://www.ibm.com/support/knowledgecenter/SSEQTP_8.5.5/com.ibm.websphere.base.iseries.doc/ae/tmai_jcmp.html?lang=en

http://www.ibm.com/support/knowledgecenter/SSEKCU_1.1.2.1/com.ibm.psc.doc/admin/psc_ctr_admin_restart_jazzsm_servers.html

https://www.ibm.com/support/knowledgecenter/SSEQTP_9.0.0/com.ibm.websphere.base.doc/ae/trun_app_startstop.html


Chapter 4. Wireline Operations and Engineering Dashboards

This information provides instructions and general information on how to useWireline Operations and Engineering Dashboards to view the performance analysisreports for a network.

The Operations and Engineering Dashboards user interface is the IBM DashboardApplication Services Hub. The Dashboard Application Services Hub providesvisualization and dashboard services in Jazz™ for Service Management.

High availability of network devices, interfaces, and links are important factors inavoiding discontinuity of services and the revenue loss due to disruption.

Network Availability Monitoring use case helps the NOC engineer to proactivelymonitor the availability of devices and interfaces, CPU utilization, memoryutilization, throughput, interface utilization, and errors effectively within anetwork. It also helps to quickly identify devices, interfaces or links havingdegradation in performance.

This use case also provides link information, like latency, packet loss, and jitterwhich helps the NOC engineer to troubleshoot and resolve issues for customers.

Technology packs for wireline reports that are needed for Network availabilitymonitoring use case are as follows:v MIB-II Version 2.5.0.0v Cisco Device Version 2.6.0.0v Cisco IP SLA Version 2.4.0.0

You can view the network performance for the installed wireline technology packsfrom Network Performance Overview dashboard.

From this dashboard, you can navigate to the following reports:v Device Overviewv CPU Utilizationv Device Memory Utilizationv Memory Pool Per Card Usagev Device Detailsv Interface Overviewv Interface Detailsv Link Overviewv Link Info - <IP SLA Operation>

The following diagram shows the drill down levels available on NetworkPerformance Overview:


Monitoring Network Performance Overview dashboardFrom Network Performance Overview dashboard on the Dashboard ApplicationServices Hub, you can view the performance analysis reports for your network.

About this task

Start the Network Performance Overview dashboard from:

Procedure1. Click Wireline from the menu options and select Network Performance

Overview.The Network Performance Overview dashboard loads with Devices, Interfaces,and Links widgets.

Table 1. Devices

Chart Type Widget Name KPI details

Pie Device Availability(%)

Chart is divided into:

v Number of Devices with Availability is <90%

v Number of Devices with Availability is 90 -99%

v Number of Devices with Availability is >=99%

When you click the Device Availability (%)widget chart, it loads the Device Overviewreport.

Pie Resource CPUUtilization (%)


v Number of CPU processors with CPUUtilization is >=80%

v Number of CPU processors with CPUUtilization is 70 - 80%

v Number of CPU processors with CPUUtilization is <70%

When you click the Resource CPU Utilization (%)widget chart, it loads the CPU Utilization report.


Table 1. Devices (continued)


Pie Resource MemUtilization (%)


v Number of resources with Memory Utilizationis >=85%

v Number of resources with Memory Utilizationis 75 - 85%

v Number of resources with Memory Utilizationis <75%

By default, it displays Resource Mem Utilization(%). You can opt to change to Mem Pool / CardUsage from the Data Source option button.

When you click the Resource Mem Utilization(%) widget chart, it loads the Device MemoryUtilization report.

When you click the Mem Pool / Card Usagewidget chart, it loads the Memory Pool Per CardUsage report.

Clustered Bar Top 5 Rank Variation- <Device KPI>

Displays Top 5 devices or device resources withsignificant difference between the current andprevious rank for the selected KPI.

By default, it displays Top 5 Rank Variation -Device Availability.

When you click a device name from Top 5 RankVariation - <Device KPI> widget chart, it loadsthe Device Details report.

Table 2. Interfaces


Pie Interface Availability(%)


v Number of Interfaces with Availability is <90%

v Number of Interfaces with Availability is 90 -99%

v Number of Interfaces with Availability is>=99%

When you click the Interface Availability (%)widget chart, it loads the Interface Overviewreport.

Pie Inbound Utilization(%)


v Number of Interfaces with Inbound Utilizationis >=90%

v Number of Interfaces with Inbound Utilizationis 80 - 90%

v Number of Interfaces with Inbound Utilizationis <80%

When you click the Inbound Utilization (%)widget chart, it loads the Interface Overviewreport.

Chapter 4. Wireline Operations and Engineering Dashboards 27

Table 2. Interfaces (continued)


Pie Inbound Errors(Packets)


v Number of Interfaces with Incoming PacketErrors is >=10 packets

v Number of Interfaces with Incoming PacketErrors is 1 - 10 packets

v Number of Interfaces with Incoming PacketErrors is <1 packets

When you click the Inbound Errors (Packets)widget chart, it loads the Interface Overviewreport.

Clustered Bar Top 5 RankVariation - <InterfaceKPI>

Displays Top 5 interfaces with significantdifference between the current and previous rankfor the selected KPI

By default, it displays Top 5 Rank Variation -Inbound Utilization

When you click an interface from Top 5 RankVariation - <Interface KPI> widget chart, it loadsthe Interface Details report.

Table 3. Links


Pie Jitter (ms) The chart shows Inbound Jitter values for UDPJitter, VoIP Jitter, and ICMP Jitter operations.


v Number of Links with Average Value ofInbound Jitter is >=40 ms

v Number of Links with Average Value ofInbound Jitter is 20 - 40 ms

v Number of Links with Average Value ofInbound Jitter is <20 ms

When you click the Jitter (ms) widget chart, itloads the Link Overview.

Pie Latency (ms) The chart shows Inbound Latency values forUDP Jitter, VoIP Jitter, and RTP operations.


v Number of Links with Average Value ofInbound Latency is >=200 ms

v Number of Links with Average Value ofInbound Latency is 50 - 200 ms

v Number of Links with Average Value ofInbound Latency is <50 ms

When you click the Latency (ms) widget chart, itloads the Link Overview.


Table 3. Links (continued)


Pie Packet Loss (%) The chart shows Inbound Packet Loss values forUDP Jitter, VoIP Jitter, and RTP operations.


v Number of Links with Packet Loss is >=5%

v Number of Links with Packet Loss is 1 - 5%

v Number of Links with Packet Loss is <1%

When you click the Packet Loss (%) widget chart,it loads the Link Overview.

Clustered Bar Top 5 RTT - <IP SLAOperation>

Displays Top 5 links with highest RTT values forthe selected IP SLA Operation.

By default, it displays Top 5 RTT - HTTPOperation

When you click a link from Top 5 RankVariation - <IP SLA Operation> widget chart, itloads the Link Info - <IP SLA Operation> report.

For example, select a link from Top 5 RTT -HTTP to load the Link Info - HTTP report.

2. From Resource Mem Utilization (%) device widget chart, you can change the

KPI from the Data Source( ) option to:v Mem Pool / Card UsageThe widget loads with the corresponding data source details.

3. From Top 5 Rank Variation - Device Availability widget chart, you can change

the KPI from the Data Source( ) option to:v Resource CPU Utilizationv Resource Mem Utilizationv Mem Pool / Card UsageThe widget loads with the corresponding data source details.

4. From Top 5 Rank Variation - Inbound Utilization widget chart, you can

change the KPI from the Data Source( ) option to:v Inbound Errorsv Interface AvailabilityThe widget loads with the corresponding data source details.

5. From Top 5 RTT - HTTP Operation widget chart, you can change the IP SLA

Operation from the Data Source( ) option to:v ICMP Echov ICMP Jitterv RTPv TCP Connectv UDP Echov UDP Jitterv VoIP Jitter


The widget loads with the corresponding data source details.

Device OverviewThis report helps you to monitor the availability of devices along with other keyKPIs for a selected region and time period.

About this task

Start the Device Overview report from:

Procedure1. Click the Device Availability (%) chart from Network Performance Overview

device widget.The Device Overview report loads.The report contains the following widgets:

Table 4. Devices Overview


Grid Devices with Availability -<range>

v Device Name

v Device Availability (%)

v CPU Utilization (%)

v Memory Utilization (%)

v ASR/Nexus Voltage (Volts)

v ASR/Nexus Temperature(Celsius)

v Device Voltage (Volts)

v Device Temperature(Celsius)

2. Click a device from Devices with Availability - <range> grid.The Device Details report loads for the selected device.

CPU UtilizationThis report helps you to monitor the CPU Utilization for a selected region andtime period.

About this task

Start the CPU Utilization report from:

Procedure1. Click the Resources CPU Utilization (%) chart from Network Performance

Overview device widget.The CPU Utilization report loads.The report contains the following widgets:


Table 5. CPU Utilization


Grid Resources with CPUUtilization - <range>

v Device Name

v Processor Name

v Slot Number

v CPU Utilization (%) (avg)

v CPU Utilization (%) (min)

v CPU Utilization (%) (max)

2. Click a device from Resources with CPU Utilization - <range> grid.The Device Details report loads for the selected device.

Device Memory UtilizationThis report helps you to monitor the device memory utilization for a selectedregion and time period.

About this task

Start the Device Memory Utilization report from:

Procedure1. Click the Resources Memory Utilization (%) chart from Network Performance

Overview device widget.The Device Memory Utilization report loads.The report contains the following widgets:

Table 6. Device Memory Utilization


Grid Resources with MemoryUtilization - <range>

v Device Name

v Memory Module Name

v Memory Pool Utilization(%)

v Memory Pool Free (bytes)

v Memory Pool Largest Free(bytes)

2. Click a device from Resources with Memory Utilization - <range> grid.The Device Details report loads for the selected device.

Memory Pool Per Card UsageThis report helps you to monitor the memory pool usage for a selected region andtime period.

About this task

Start the Memory Pool Per Card Usage report from:

Procedure1. Click the Mem Pool / Card Usage chart from Network Performance Overview

device widget.


The Memory Pool Per Card Usage report loads.The report contains the following widgets:

Table 7. Memory Pool Per Card Usage


Grid Resources with Memory PoolPer Card Usage - <range>

v Device Name


v Slot Number

v Memory Pool Utilization(%)

v Memory Pool In Use(bytes)


v Memory Pool Largest Free(bytes)

2. Click a device from Resources with Memory Pool Per Card Usage - <range>grid.The Device Details report loads for the selected device.

Device DetailsThis report helps you to monitor the CPU utilization, memory utilization,throughput, device utilization, and errors effectively within a network..

About this task

Start the Device Details report from:

Procedure1. Click a device from Device Overview, CPU Utilization, Device Memory

Utilization or Memory Pool Per Card Usage report.The Device Details report loads.The report contains the following widgets:

Table 8. Device Details


Grid Resource CPU Utilization This is a master widget for CPU Utilization(%)

Displays the following KPI:

v Processor Name

v Slot Number

v CPU Utilization (%) avg

v CPU Utilization (%) min

v CPU Utilization (%) max

Time series CPU Utilization (%) This is a listener widget for Resource CPUUtilization.

Displays CPU utilization (%) value for theselected processor and time period.


Table 8. Device Details (continued)


Grid Device MemoryUtilization

This is a master widget for Memory PoolUtilization (%) as per Device



v Memory Pool Utilization (%)


v Memory Pool Largest Free (bytes)

Time series Memory Pool Utilization(%) as Per Device

This is a listener widget for Device MemoryUtilization.

Displays Memory Pool Utilization (%) as perDevice value for the selected memory moduleand time period.

Grid Memory Pool Per CardUsage

This is a master widget for Memory PoolUtilization (%) as per Card



v Slot Number

v Memory Pool Utilization (%)

v Memory Pool In Use (Bytes)

v Memory Pool Free (Bytes)

v Memory Pool Largest Free (Bytes)

Time series Memory Pool Utilization(%) As Per Card

This is a listener widget for Memory pool percard usage.

Displays Memory Utilization (%) as per Cardvalue for the selected memory pool and timeperiod.

Bar Temperature SensorStatus (°C)

Displays temperature values for the selectedtime period.

Bar Voltage Sensor Status(Volts)

Displays voltage values for the selected timeperiod.

Grid Power Supply Status Displays the following KPI:

v Power Supply Module Name

v ASR/Nexus Status

v Device Status

Grid Fan Status Displays the following KPI:

v Fan Module Name

v ASR/Nexus Status

v Device Status


Table 8. Device Details (continued)


Grid Interface Info Displays the following KPI:

v Interface Name

v Type

v Inbound Utilization (%)

v Outbound Utilization (%)

v Inbound Volume (bytes)

v Outbound Volume (bytes)

v Inbound Throughput (bps)

v Outbound Throughput (bps)

v Inbound Error (packets)

v Outbound Error (packets)

v Inbound Discards (packets)

v Outbound discards (packets)

Grid Link Info Displays the following KPI:

v Link Name

v Operation

v Test Availability

Note: Device Details report loads the information based on the selected KPIfrom either Devices with Availability, Resource with CPU Utilization, Resourcewith Memory Utilization or Resources with Memory Pool Per Card Usagewidgets.

2. Optional: Click an interface from Interface Info widget.The Interface Details report loads for the selected interface.See, “Interface Details” on page 35.

3. Optional: Click a link from Link Info widget.The Link Info - <IP SLA Operation> report loads for the selected link.For more information, see “Link Overview” on page 38.

Interface OverviewThis report helps you to monitor the availability of interfaces, utilization, andnetwork health for a selected region and time period. The information frominterface monitoring helps identify possible network issues.

About this task

Start the Interface Overview report from:

Procedure1. Click a KPI from Network Performance Overview interface widget.

Note: Interface Overview report loads information for either InterfaceAvailability(%), Inbound Utilization (%) or Inbound Errors (Packets) based onthe selected interface KPI from Network Performance Overview dashboard.The Interface Overview report loads.The report contains the following widgets:


Table 9. Interface Overview


Grid Interfaces with Availability -<range>Or

Interfaces with InboundUtilization - <range>Or

Interfaces with InboundErrors - <range>

v Device Name

v Interface Name

v Type

v Interface Availability (%)






v Outbound Throughput(bps)



v Inbound Discards(packets)

v Outbound Discards(packets)

2. Click an interface from either Interface with Availability - <range> orInterfaces with Inbound Utilization - <range> or Interfaces with InboundErrors - <range> grid.The Interface Details report loads for the selected interface.

Interface DetailsThis report provides detailed information of a selected interface within a network.

About this task

Start the Interface Details report from:

Procedure1. Click an interface from either Interface with Availability - <range> or

Interfaces with Inbound Utilization - <range> or Interfaces with InboundErrors - <range> grid from Interface Overview report.The Interface Details report loads.The report contains the following widgets:


Table 10. Interface Details


Grid Interface Info Displays the following columns:

v Device Name

v Interface Name

v Type






v Outbound Throughput (bps)



v Inbound Discards (packets)

v Outbound discards (packets)

Time series Utilization (avg) Displays Utilization (%) values of Inbound andOutbound Utilization for the selected interfaceand time period.

Grid Inbound (%) Displays table for Inbound Utilization, whichcontains the following columns:

v Min

v Max

v Avg

Grid Outbound (%) Displays table for Outbound Utilization, whichcontains the following columns:

v Min

v Max

v Avg

Time series Throughput (avg) Displays Throughput (bps) values of Inboundand Outbound Throughput for the selectedinterface and time period.

Grid Inbound (bps) Displays table for Inbound Throughput, whichcontains the following columns:

v Min

v Max

v Avg

Grid Outbound (bps) Displays table for Throughput - Outbound,which contains the following columns:

v Min

v Max

v Avg

Time series Errors (avg) Displays Errors (packets) values of Inboundand Outbound Errors for the selected interfaceand time period.


Table 10. Interface Details (continued)


Grid Inbound (packets) Displays table for Inbound Error, whichcontains the following columns:

v Min

v Max

v Avg

Grid Outbound (packets) Displays table for Outbound Error, whichcontains the following columns:

v Min

v Max

v Avg

Time series Broadcast (packets) Displays Inbound and Outbound values ofBroadcast (packets) for the selected interfaceand time period.

By default, the chart displays Broadcast(packets).

You can opt to select the optional tabs whichare:

v Multicast (packets)

v Unicast (packets)

The widget loads with the correspondingdetails.

Grid Broadcast or Multicastor Unicast Inbound(packets)

Depending on your selection, it displays tablefor Broadcast or Multicast or Unicast Inboundwhich contains the following columns:

v Min

v Max

v Avg

Grid Broadcast or Multicastor Unicast Outbound(packets)

Depending on your selection, it displays tablefor Broadcast or Multicast or UnicastOutbound which contains the followingcolumns:

v Min

v Max

v Avg

Grid Link Info Displays the following columns:

v Link Name

v Operation

v Test Availability

2. Click a link from Link Info widget.The Link Info - <IP SLA Operation> report loads for the selected link name.For more information, see “Link Overview” on page 38.

3. Optional: From Network Performance Overview dashboard., you can select aninterface name from Top 5 Rank Variation - <Interface KPI> widget chart toload the Interface Details report.For example, select a interface name from the Top 5 Rank Variation - InboundUtilization chart.


Link OverviewThis report provides link information, like latency, packet loss, and jitter whichhelps to identify and troubleshoot links with network performance issues.

About this task

Start the Link Overview report from:

Procedure1. From Network Performance Overview dashboard

a. Click a KPI from Jitter (ms) widget chart.The Link Overview report loads.The report contains the following widgets:

Table 11. Link Overview


Grid UDP Jitter Displays the followingcolumns:

v Link Name

v Jitter (ms)

v Packet Loss (%)

v Latency (ms)

v RTT (ms)

Grid VoIP Jitter

Grid ICMP Jitter

b. Click a KPI from Latency (ms) or Packet Loss (%) widget chart.The Link Overview report loads.The report contains the following widgets:

Table 12. Link Overview


Grid UDP Jitter Displays the followingcolumns:

v Link Name

v Jitter (ms)

v Packet Loss (%)

v Latency (ms)

v RTT (ms)

Grid VoIP Jitter

Grid RTP

2. Select a link from any of the IP SLA Operation grid to load the Link Info - <IPSLA Operation> report.

Link Info - HTTPFrom Link Info - HTTP report on the Dashboard Application Services Hub, youcan see the HTTP link information of your network.

About this task

Start the Link Info - HTTP report from:


Procedure

Click a http operation type link from the Link Info grid in either Device Details,Interface Details report or from the Top 5 RTT - HTTP widget.The Link Info - HTTP report loads the details of the selected link.The report contains the following widgets:

Table 13. HTTP (Link Info)


Grid HTTP v Link Name

v RTT (ms)

v DNS (ms)

v TCP Connect (ms)

v Transaction (ms)

v Transaction Succeeded (%)

v Probes Lost (%)

v Test Availability (%)

Time series RTT (ms) Displays average RTT (ms) values for theselected link and time period.

Time series Test Availability (%) Displays Test Availability (%) values for theselected link and time period.

Time series Page Availability (%) Displays Page Availability (%) values for theselected link and time period.

Time series Probes Lost (%) Displays Probes Lost (%) values for theselected link and time period.

Link Info - ICMP EchoFrom Link Info - ICMP Echo report on the Dashboard Application Services Hub,you can see the ICMP Echo link information of your network.

About this task

Start the Link Info - ICMP Echo report from:

Procedure

Click an ICMP Echo operation type link from the Link Info grid in either DeviceDetails, Interface Details report or from the Top 5 RTT - ICMP Echo widget.The Link Info - ICMP Echo report loads the details of the selected link.The report contains the following widgets:

Table 14. ICMP Echo (Link Info)


Grid ICMP Echo Displays the following columns:

v Link Name

v RTT (ms)

v Probes Lost (%)




Table 14. ICMP Echo (Link Info) (continued)




Link Info - TCP ConnectFrom Link Info - TCP Connect report on the Dashboard Application Services Hub,you can see the TCP Connect link information of your network.

About this task

Start the Link Info - TCP Connect report from:

Procedure

Click a TCP Connect operation type link from the Link Info grid in either DeviceDetails, Interface Details report or from the Top 5 RTT - TCP Connect widget.The Link Info - TCP Connect report loads the details of the selected link.The report contains the following widgets:

Table 15. TCP Connect (Link Info)


Grid TCP Connect Displays the following columns:

v Link Name

v RTT (ms)

v Probes Lost (%)





Link Info - UDP EchoFrom Link Info - UDP Echo report on the Dashboard Application Services Hub,you can see the UDP Echo link information of your network.

About this task

Start the Link Info - UDP Echo report from:

Procedure

Click a UDP Echo operation type link from the Link Info grid in either DeviceDetails, Interface Details report or from the Top 5 RTT - UDP Echo widget.The Link Info - UDP Echo report loads the details of the selected link.The report contains the following widgets:


Table 16. UDP Echo (Link Info)


Grid UDP Echo Displays the following columns:

v Link Name

v RTT (ms)

v Probes Lost (%)





Link Info - ICMP JitterFrom Link Info - ICMP Jitter report on the Dashboard Application Services Hub,you can see the ICMP Jitter link information of your network.

About this task

Start the Link Info - ICMP Jitter report from:

Procedure1. Click an ICMP Jitter operation type link from the Link Info grid in either

Device Details, Interface Details, report or from the Top 5 RTT - ICMP Jitterwidget.The Link Info- ICMP Jitter report loads the details of the selected link.The report contains the following widgets:

Table 17. ICMP Jitter (Link Info)


Grid ICMP Jitter Displays the following columns:

v Link Name

v RTT (ms)

v Probes Lost (%)

v Inbound Positive Jitter (ms)

v Inbound Negative Jitter (ms)

v Inbound Inter-Arrival Jitter (ms)

v Inbound Jitter (ms)

v Outbound Positive Jitter (ms)

v Outbound Negative Jitter (ms)

v Outbound Inter-Arrival Jitter (ms)

v Outbound Jitter (ms)

v Inbound Latency (ms)

v Outbound Latency (ms)

Time series Jitter (ms) Displays Inbound and Outbound Jitter (ms)values for the selected link and time period.



Table 17. ICMP Jitter (Link Info) (continued)



Time series Positive Jitter (ms) Displays Inbound and Outbound PositiveJitter (ms) values for the selected link andtime period.

Time series Negative Jitter (ms) Displays Inbound and Outbound NegativeJitter (ms) values for the selected link andtime period.

Time series Inter-Arrival Jitter (ms) Displays Inbound and Outbound Inter-ArrivalJitter (ms) values for the selected link andtime period.

Time series Latency (ms) Displays Inbound and Outbound Latency(ms) values for the selected link and timeperiod.

2. Optional: From Link Overview report, click an ICMP Jitter operation type linkfrom the ICMP Jitter grid.The Link Info- ICMP Jitter report loads the details of the selected link.

Link Info - RTPFrom Link Info - RTP report on the Dashboard Application Services Hub, you cansee the RTP link information of your network.

About this task

Start the Link Info - RTP report from:

Procedure1. Click a RTP operation type link from the Link Info grid in either Device

Details, Interface Details, report or from the Top 5 RTT - RTP widget.The Link Info - RTP report loads the details of the selected link.The report contains the following widgets:

Table 18. RTP (Link Info)


Grid RTP Displays the following columns:

v Link Name

v RTT (ms)


v Inbound Inter-Arrival Jitter (ms)

v Outbound Inter-Arrival Jitter (ms)

v Inbound Early Packets (%)

v Inbound Late Packets (%)



v Inbound Packet Lost (%)

v Outbound Packet Lost (%)

v Unknown Packet Lost (%)


Table 18. RTP (Link Info) (continued)




Time series Inter-Arrival Jitter (ms) Displays Inbound and Outbound Inter-ArrivalJitter (ms) values for the selected link andtime period.


Time series Inbound Early Packets(%)

Displays Inbound Early Packets (%) values forthe selected link and time period.

Time series Inbound Late Packets(%)

Displays Inbound Late Packets (%) values forthe selected link and time period.

Time series Packet Lost (%) Displays Inbound, Outbound, and UnknownPacket Lost (%) values for the selected linkand time period.

2. Optional: From Link Overview report, click a RTP operation type link from theRTP grid.The Link Info - RTP report loads the details of the selected link.

Link Info - UDP JitterFrom Link Info - UDP Jitter report on the Dashboard Application Services Hub,you can see the UDP Jitter link information of your network.

About this task

Start the Link Info - UDP Jitter report from:

Procedure1. Click an UDP Jitter operation type link from the Link Info grid in either

Device Details, Interface Details, report or from the Top 5 RTT - UDP Jitterwidget.The Link Info - UDP Jitter report loads the details of the selected link.The report contains the following widgets:


Table 19. UDP Jitter (Link Info)


Grid UDP Jitter Displays the following columns:

v Link Name

v RTT (ms)

v Probes Lost (%)




















Time series Packet Lost (%) Displays Inbound, Outbound, and UnknownPacket Lost (%) values for the selected linkand time period.

2. Optional: From Link Overview report, click an UDP Jitter operation type linkfrom the UDP Jitter grid.The Link Info- ICMP Jitter report loads the details of the selected link.

Link Info - VoIP JitterFrom Link Info - VoIP Jitter report on the Dashboard Application Services Hub,you can see the VoIP Jitter link information of your network.

About this task

Start the Link Info - VoIP Jitter report from:


Procedure1. Click a VoIP Jitter operation type link from the Link Info grid in either Device

Details, Interface Details, report or from the Top 5 RTT - VoIP Jitter widget.The Link Info -VoIP Jitter report loads the details of the selected link.The report contains the following widgets:

Table 20. VoIP Jitter (Link Info)


Grid VoIP Jitter Displays the following columns:

v Link Name

v RTT (ms)

v Probes Lost (%)













v MOS

v ICPIF








Time series Inbound Packet Lost (%) Displays Inbound, Outbound, and UnknownPacket Lost (%) values for the selected linkand time period.

Time series MOS Displays MOS values for the selected link andtime period.

Time series ICPIF Displays ICPIF values for the selected linkand time period.


2. Optional: From Link Overview report, click a VoIP Jitter operation type linkfrom the VoIP Jitter grid.The Link Info- VoIP Jitter report loads the details of the selected link.


Chapter 5. Wireless Operations and Engineering Dashboards

This information provides instructions and general information on how to useOperations and Engineering Dashboards wireless dashboards to view andconfigure the performance analysis reports for a network.

The Operations and Engineering Dashboards user interface is the IBM DashboardApplication Services Hub. The Dashboard Application Services Hub providesvisualization and dashboard services in Jazz for Service Management.

The following technology packs are required in your system before you use thedashboards:

Technology packs wireless reports

v UMTS Huawei UTRAN V900R015 v6.0.0.1v LTE Huawei EUTRAN V100R008C00 v6.0.0.0v GSMGPRS Huawei BSS V900R017C10 v6.0.0.0

You can view the network overview across all wireless technologies, like GSM(2G), UMTS (3G), and LTE (4G) from Network Overview dashboard.

From Network Overview dashboard, you can navigate to the followingdashboards:v GSM Call Drop Ratev UMTS Handover Outgoing Success Rate (HO OUT SR)v UMTS CS Call Drop Ratev LTE IRAT Outgoing Success Rate (IRAT OUT SR)v LTE Cell Availabilityv LTE Call Setup Success Rate (CSSR)v LTE Handover Incoming Success Rate (HO IN SR)v LTE Handover Outgoing Success Rate (HO OUT SR)

Monitoring Network Overview dashboardFrom Network Overview dashboard on the Dashboard Application Services Hub,you can see how your network resources are performing.

About this task

Start the Network Overview dashboard from:

Procedure

Click Wireless > Network Overview from the menu option.The Network Overview dashboard loads. This dashboard displays networkoverview across all wireless technologies, such as GSM, UMTS and LTE.This dashboard contains GSM, UMTS and LTE access key indicators, whichdisplays the network health.


Table 21. Network Overview

Chart type KPI Widget KPI details

Dual axestimeseries chart

Microchart

History badge

GSM Call Drop Rate Each KPI widget is represented by

1. Microchart shows the trend of the currenttime period.

2. History badge shows the KPIs:

v Progressive circle of 100%, which indicatesthe average value calculated based on theselected time period

v An arrow (increase or decrease) toindicate the comparison value betweenprevious to current time period and thecorresponding % changes

v Legend for progressive circle

3. KPI list with UL or DL Traffic information

UMTS HO OUT SR

UMTS CS Call DropRate

LTE IRAT OUT SR

LTE Cell Availability

LTE Call Setup SuccessRate

LTE HO IN SR

LTE HO OUT SR

GSM Call Drop RateThis information provides instructions and general information on how to useOperations and Engineering Dashboards GSM Call Drop Rate report.

When GSM coverage is not available in a particular area, handover to othertechnology is essential for uninterrupted user service. It is one of the criticalmeasure for CSP as a call drop impacts end user experience and it is essential tokeep the GSM Call Drop Rate as low as possible.

These dashboards are useful for Network Operations team to monitor:v Frequent call drops during roamingv Regular overall check of GSM network health

These dashboards provide the following benefits:v Identify the BSC in network that has high GSM Call Drop Rate.v Identify parameters that provide failure reasons and causes.v Provide cell level GSM Call Drop Rate information.v Provide cell parameter information.v Provide details on parameters in tabular format.

Ensure that the following technology packs are installed in your system before youuse the report:v GSMGPRS Huawei BSS V900R017C10 v6.0.0.0

Call Drop Rate - <BSC>GSM Call Drop Rate report highlights low performing BSCs and cells for attempt,Call Drop Rate and the percentage change of the selected region. It provides detailvisualization of failure cause and occurrence pattern of the selected time period.

About this task

This report contains information of worst performing BSCs having highest calldrop rate. Start the Call Drop Rate dashboard from:


Procedure1. From Network Overview dashboard, click history badge chart of GSM Call

Drop Rate widget.The Call Drop Rate: BSC -> Cell report loads.You can either select the BSC or Cell tab to see the call drop rate details.By default, the report displays Worst ‘N’ (by default, Worst 10) BSCs havingthe highest call drop rate for the selected region and time period.The BSC report contains the following widgets:

Table 22. Call Drop Rate (BSC)


Grid BSC This is a master widget.

It displays Worst 'N' BSCs havingthe highest call drop rate for theselected region and time period.

It displays the following columns:

v BSC ID

v Call Drop Rate

v Call Setup Success Rate

v Change (%)

Note: By default, all the otherinformation which are rendered inthe widgets in this report is linkedwith the first BSC ID (worst) data.

Grid Cell Details This is a listener widget for BSCwidget and acts as a master widgetfor all the other widgets except forRelated Metrics widget.


v Cell ID

v Call Drop Rate

v Call Setup SR

v SDCCH Drop Rate

v TCH Assignment Rate

v TCH Blocking Rate

v SDCCH Blocking Rate

Chapter 5. Wireless Operations and Engineering Dashboards 49

Table 22. Call Drop Rate (BSC) (continued)


Grid Cell ConfigurationParameters

This is a listener widget of BSCand Cell Details widgets.


v Cell ID

v BS ID

v BSC ID

v Routing Area ID

v Type

v Description

v Defined TRX (Count)

v Defined TCH (Count)

v Max Power (dBm)

Stacked Columns Related Metrics This is listener widget of BSCDetails widget only.


v Availability (%)

v Handover IN SR

v Handover OUT SR

Time series CSSR vs Call Drop Rate This is a listener widget of BSCand Cell Details widget from theOverview tab.

It displays Call Setup Success Rateversus Call Drop Rate percentagedetails based on the selected cellover a period of time.

Note: The Overview tab providesoverall information on GSM CallDrop Rate for selected the cell.

Time series SDCCH Availability vsConfigured

This is a listener widget of BSCand Cell Details widget from theOverview tab.

It displays the value of the KPIsbased on the selected cell.

By default, the widget displaysSDCCH Availability vs Configured.

From the widget you can changethe KPI from the Data Source iconoption to:

v TCH Availability vs Configured

v TCH Call Drop vs SDCCH Call

Time series Failure Causes Timeline This is a listener widget of BSCand Cell Details widgets from theOverview tab.

It displays failure causes based onthe selected cell.




Time series TCH Congestion Timeline This is a listener widget of BSCand Cell Details widget from theTCH KPIs tab.

It displays TCH congestiontimeline based on the selected cell.

Note: The TCH KPIs tab providesinformation on traffic channel forselected the cell.

Grid Call Drop on Traffic Channel This is a listener widget of BSCand Cell Details widget from theTCH KPIs tab.


v Timestamp

v Radio Interface in Stable State

– Error Indication

– Connection Failure

– Release Indication .

v Internal Intra HO (TimerExpired)

– HO Failure (TCHF)

– HO OUT Failure (TCHF)

– HO Failure (TCHH)

v External Inter HO (T8 Expired)

– HO OUT Failure (TCHH)



Time series SDCCH Congestion Timeline This is a listener widget of BSCand Cell Details widget from theSDCCH KPIs tab.

It displays SDCCH congestiontimeline based on the selected cell.

Note: The SDCCH KPIs tabprovides information on signalingor control channel for selected thecell.




Grid Call Drop on SignalingChannel

This is a listener widget of BSCand Cell Details widget from theSDCCH KPIs tab.


v Timestamp




– Release Indication









Grid Traffic Details This is a listener widget of BSCand Cell Details widget from theAdditional KPIs tab.


v Timestamp

v SDCCH Traffic (Erlang)

v TCH Traffic (Erlang)

v Average Access Duration (mins)

v Average Setup Duration (mins)

Note: The Additional KPIs tabprovides information related toGSM Call Drop Rate.

Grid Channel Availability andCall Drop due to Handover

This is a listener widget of BSCand Cell Details widget from theAdditional KPIs tab.


v Timestamp

v Channel Assignment Requests(Count)

v Channel Unavailable

v Call Drops in HO State (TCHH)

v Call Drops in HO State (TCHF)

2. Click any BSC ID from the master widget BSC.The data that is populated in the listener widgets refreshes according to theselected BSC ID.v By default, all the other information which are rendered in the widgets in

this report is linked with the first BSC (worst) data.


v Widgets refresh based on the cell selected from BSC, Cell Details widgets.See the Call Drop Rate (BSC) table.

Call Drop Rate - <Cell>About this task

Start the Call Drop Rate - Cell report from:

Procedure1. From Call Drop Rate: BSC -> Cell report, click the Cell tab.

The report with the selected Cell Name report loads.The report contains the following widgets:

Table 23. Call Drop Rate (Cell)


Grid Cell This is a master widget.

It displays Worst 'N' Cell havingthe highest call drop rate for theselected region and time period.


v Cell ID

v Call Drop Rate

v Call Setup Success Rate

v Change (%)

Note: By default, all the otherinformation which are rendered inthe widgets in this report is linkedwith the first Cell ID (worst) data.

Grid Cell Details This is a listener widget for CellDetails widget and acts as a masterwidget for all the other widgetsexcept for Related Metrics widget.


v Cell ID

v Call Drop Rate

v Call Setup SR

v SDCCH Drop Rate

v TCH Assignment Rate

v TCH Blocking Rate

v SDCCH Blocking Rate


Table 23. Call Drop Rate (Cell) (continued)


Grid Cell ConfigurationParameters

This is a listener widget of Cell andCell Details widgets.


v Cell ID

v BS ID

v BSC ID

v Routing Area ID

v Type

v Description

v Defined TRX (Count)

v Defined TCH (Count)

v Max Power (dBm)

Stacked Columns Related Metrics This is a listener widget of CellDetails widget.


v Availability (%)

v Handover IN SR

v Handover OUT SR

Time series CSSR vs Call Drop Rate This is a listener widget of Cell andCell Details widgets from theOverview tab.

It displays Call Setup Success Rateversus Call Drop Rate percentagedetails based on the selected cellover a period of time.

Note: The Overview tab providesoverall information on GSM CallDrop Rate for selected the cell.

Time series SDCCH Availability vsConfigured

This is a listener widget of Cell andCell Details widgets from theOverview tab.

It displays the value of the KPIsbased on the selected cell.

By default, the widget displaysSDCCH Availability vs Configured.

From the widget you can changethe KPI from the Data Source iconoption to:

v TCH Availability vs Configured

v TCH Call Drop vs SDCCH Call

Time series Failure Causes Timeline This is a listener widget of Cell andCell Details widgets from theOverview tab.





Time series TCH Congestion Timeline This is a listener widget of Cell andCell Details widgets from the TCHKPIs tab.

It displays TCH congestiontimeline based on the selected cell.

Note: The TCH KPIs tab providesinformation on traffic channel forselected the cell.

Grid Call Drop on TrafficChannel

This is a listener widget of Cell andCell Details widgets from the TCHKPIs tab.


v Timestamp













Time series SDCCH CongestionTimeline

This is a listener widget of Cell andCell Details widgets from theSDCCH KPIs tab.

It displays SDCCH congestiontimeline based on the selected cell.

Note: The SDCCH KPIs tabprovides information on signalingor control channel for selected thecell.




Grid Call Drop on SignalingChannel

This is a listener widget of Cell andCell Details widgets from theSDCCH KPIs tab.


v Timestamp













Grid Traffic Details This is a listener widget of Cell andCell Details widgets from theAdditional KPIs tab.


v Timestamp

v SDCCH Traffic (Erlang)

v TCH Traffic (Erlang)

v Average Access Duration (mins)

v Average Setup Duration (mins)

Note: The Additional KPIs tabprovides information related toGSM Call Drop Rate.

Grid Channel Availability andCall Drop due to Handover

This is a listener widget of Cell andCell Details widgets from theAdditional KPIs tab.


v Timestamp

v Channel Assignment Requests(Count)

v Channel Unavailable

v Call Drops in HO State (TCHH)

v Call Drops in HO State (TCHF)

2. Click any Cell ID from the master widget Cell.The data that is populated in the listener widgets refreshes according to theselected cell:v By default, all the other information which are rendered in the widgets in

this report is linked with the first Cell (worst) data.


v Widgets refreshes based on the cell selected from the Cell and Cell Detailswidgets. See Call Drop Rate (Cell) table.

UMTS Handover Outgoing Success RateThis information provides instructions and general information on how to useOperations and Engineering Dashboards Handover Out Success Rate (HO OUTSR) report.

The Operations and Engineering Dashboards user interface is the IBM DashboardApplication Services Hub. The Dashboard Application Services Hub providesvisualization and dashboard services in Jazz for Service Management.

It is a critical measure for communication service providers (CSPs), where asuccessful handover enables customers to access services during roaming ornon-roaming scenarios, which ensures positive user experience. Ideally HandoverOutgoing success rate is >= 95%.

HO OUT SR report can help the Network Operations team to:v Identify RNCs in a network where the handover outgoing success rate is low.v Identify failure parameters that cause low success rate.v Provide handover outgoing success details for cells in selected RNC.v Provide failure reason timelines to understand variations and pattern in failure

parameters.

Ensure that the following technology packs are installed in your system before youuse the report:v UMTS Huawei UTRAN V900R015 v6.0.0.1

HO OUT SRHandover Outgoing Success Rate (HO OUT SR) report highlights the lowperforming RNCs and cells for attempt, success, and failure KPIs of the selectedregion. It provides detail visualization of failure cause and occurrence pattern ofthe selected time period with chosen granularity.

About this task

Start the HO OUT SR report from:

Procedure1. From Network Overview dashboard, click history badge chart of UMTS HO

OUT SR widget.The HO OUT SR report loads.The report displays Worst ‘N’ (by default, Worst 10) RNCs having lowhandover outgoing success rate for the selected region and time period.The report contains the following widgets:


Table 24. Handover OUT SR


Stacked columns Worst 10 RNC HO OUT SR This is a master widget.

It displays Worst ‘N’ RNCshaving low handover outgoingsuccess rate for the selectedregion and time period.

Grid Worst 10 RNC Details This is a static widget.

It displays the followingcolumns for Worst ‘N‘ :

v RNC

v Call Drop (due tounsuccessful Handover)(Count)

v No Resource Available(Count)

v No UE Response (Count)

Time series Handover Timeline Series -<RNC ID>

This is a listener widget.

It displays network detailsbased on the selected RNC.

Donut Failure Cause DistributionSummary - <RNC ID>


It displays the failure causesbased on the selected RNC.

Grid Cell details - <RNC ID> This is a listener widget.

It displays the followingcolumns for cell details basedon the selected RNC:

v Cell

v Success (%)

v Failure (%)

v Attempts (Count)

v Success (Count)

v Failure (Count)

v Call Drop (due tounsuccessful Handover)(Count)

Note: The listener widgets data are populated from the master widget Worst10 RNC HO OUT SR information, based on the selected RNC.

By default, the report populates the information of the first RNC from Worst 10RNC HO OUT SR master widget.

2. Click any RNC from the master widget Worst 10 RNC HO OUT SR.The data refreshes in the following widgets according to the selected RNC:v Handover Timeline Series - <RNC ID>

v Failure Cause Distribution Summary - <RNC ID>

v Cell details - <RNC ID>


Handover OUT SR - <Cell>You can view the cell level KPI details of handover outgoing success rate from anetwork.

About this task

Start the HO OUT SR - Cell report from:

Procedure1. From HO OUT SR report, click any cell value from the Cell details - <RNC

ID> widget.The HO OUT SR: > Cell Name report loads. The report contains the Overviewand KPI details of the selected cell.By default, the report displays the Overview tab.The page contains the following widgets:

Table 25. RNC Overview


Range badge Physical Channel Failure(Count)

Displays the number of physicalchannel failures for the selectedtime period and granularity.

Range badge No UE Response (Count) Displays the number UE responsefor the selected time period andgranularity.

Range badge UMTS to LTE Handover OutFailure (Count)

Displays the number of UMTS toLTE handover outgoing failure forthe selected time period andgranularity.

Range badge No Resource Available(Count)

Displays the number of resourcesavailable for the selected timeperiod and granularity.

Time series Call Drop Timeseries Displays call drop details for theselected time period andgranularity.

Time series Failure Reason Timeseries Displays failure reasons for theselected time period andgranularity.

2. Select KPIs tab to display the KPI details page for the selected cell.The page contains the following widgets:


Table 26. KPI


Grid Failure Details Displays the following columns:

v Timestamp

v No Reply (Inter RNC) (Count)

v Unsupported Configuration(Count)

v Incomplete Configuration(Count)

v Invalid Configuration (Count)

v Mismatch Configuration(Count)

v Wrong Cell update occurred(Count)

v No Reply (Intra RNC) (Count)

v Inter Freq. (By RNC) (Count)

v Inter Freq. Failure (Count)

v Inter RNC Config.Unsupported (Count)

v Inter Freq. Invalid Config.(RNC) (Count)

v Inter Freq. Mismatch Config.(RNC) (Count)

v Inter Hard HO (RL AdditionFail) (Count)

v Intra Hard HO (RL AdditionFail) (Count)

v Timeout (Neighboring Cell)(Count)

Grid Call Drop Displays the following columns:

v Timestamp

v CS Call Drops (Due tounsuccessful outgoing interfrequency Hard HO)

v PS Call Drops (Due tounsuccessful outgoing interfrequency Hard HO)

Grid No Resource Available Displays the following columns:

v Timestamp

v No radio resources available intarget cell (Count)

v Unsuccessful preparations forrelocations (Count)


Table 26. KPI (continued)


Grid Physical Channel Failure Displays the following columns:

v Timestamp

v Failed Inter-Freq Hard HO

v Failed Inter-Freq. Hard HObetween RNCs

v Failed Intra-Freq. Hard HO

v Failed Intra-freq. Hard HObetween RNCs

v Failed PS Intra RNC (InterNodeB, Inter Cell) Hard HO

v Failed CS Intra RNC (InterNodeB, Inter Cell) Hard HO

v Failed PS HO (UMTS to LTE)

v Failed outgoing Hard HObetween RNCs (Iur Interface)

Grid UMTS - LTE Failure Displays the following columns:

v Timestamp

v Configuration Unsupported(Count)

v PS HO Due to Iu ReleaseCommand Timeout for Cell(Count)

v No Resource Available (Count)

v Relocation that is not supportedin Target RNC or Target system(Count)

v Failed Outgoing PS HO forcell(Count)

v Relocation Failure in TargetCN/RNC or Target System(Count)

v Failed Outgoing PS HO due toheavy traffic (target cell)(Count)

v Unknown Target RNC (Count)




Grid UE No Response Displays the following columns:

v Timestamp

v Inter-Frequency No Reply byRNCs Cell (Count)

v Soft HO Neighboring cells Faildue to no response from UE(Count)

v Hard HO neighboring cellsFail-No response from UE(Count)

v CS Outgoing Intra-RNCInter-NodeB Inter-Cell HardHO (Count)

v PS Outgoing Intra-RNCInter-NodeB Inter-Cell HardHO (Count)

UMTS CS Call Drop RateThis information provides instructions and general information on how to useOperations and Engineering Dashboards UMTS CS Call Drop Rate report.

Circuit Switch (CS) Call Drop Rate (CDR) report highlights higher call drop rateacross the network. It provides detail visualization of failure cause and occurrencepattern of the selected time period.

It is a critical measure for Communication Service Provider (CSP) to keep voice calldrop rate at minimal to ensure customer satisfaction. Typically, CSPs goal is tokeep CDR value below 2-3%.

CS Call Drop Rate report can help the Network Operations team to:v Monitor CDR to ensure retainability and to fine-tune the network for better user

experience.v Identify the RNCs in network, which have higher call drop rate along with PS

call drop rate.v Identify failure reasons in higher call drop rate.v Provide cell information that has a higher CDR associated with RNCs.v Provide timelines to understand variations and pattern in failure parameters.

Ensure that the following technology packs are installed in your system before youuse the report:v UMTS Huawei UTRAN V900R015 v6.0.0.1

CS Call Drop RateCS Call Drop Rate report highlights low performing RNCs and cells for low CSand PS call drop rate of the selected region. It provides detail visualization offailure cause and occurrence pattern of the selected time period.


About this task

This report contains information of worst performing RNCs having highest calldrop rate. Start the Call Drop Rate report from:

Procedure1. From Network Overview dashboard, click history badge chart of CS Call Drop

Rate widget.The CS Call Drop Rate: RNC report loads.The report displays Worst ‘N’ (by default, Worst 10) RNCs having the highestcall drop rate for the selected region and time period.The report contains the following widgets:

Table 27. Call Drop Rate


Stacked columns Worst 10 RNC CS CallDrop Rate

This is a master widget.

It displays Worst 'N' RNCshaving the highest calldrop rate for the selectedregion and time period.

Grid Worst 10 RNC AbnormalRelease Rate

This is a static widget.

It displays the followingcolumns:

v RNC

v CS Abnormal Release(%)

v PS Abnormal Release (%)

Time series CS Call Drop Rate - <RNCID>


It displays call drop ratedetails based on theselected RNC.

Donut CS Abnormal Release (%)- <RNC ID>


It displays CS AbnormalRelease based on theselected RNC.


Table 27. Call Drop Rate (continued)


Grid Cell Details - <RNC ID> This is a listener widget.

It displays the followingcolumns for cell detailsbased on the selected RNC:

v Cell

v CS Call Drop Rate (%)

v PS Call Drop Rate (%)

v CS Abnormal Release(%)

v PS Abnormal Release (%)

v CS Traffic (Mbps)

v PS Traffic (Mbps)

v Cell Unavailability (Min)

v Traffic Busy Hour(Mbps)

Note: The listener widgets data is populated from the master widget Worst 10RNC CS Call Drop Rate information, based on the selected RNC.

By default, the report populates the information of the first RNC from Worst 10RNC CS Call Drop Rate master widget.

2. Click any RNC from the master widget Worst 10 RNC Call Drop Rate.The data that is populated in the following listener widgets refreshes accordingto the selected RNC:v CS Call Drop Rate - <RNC ID>

v CS Abnormal Release - <RNC ID>

v Cell Details - <RNC ID>

CS Call Drop Rate - <Cell>This report provides an overview and KPI analysis which focuses on UTRANcontrolled call drop rate.

About this task

Start the CS Call Drop Rate - Cell report from:

Procedure1. From CS Call Drop Rate report, click any RNC value from the Cell Details -

<RNC ID> widget.The CS Call Drop Rate> Cell Name report loads. This report contains theOverview and KPI details of the selected cell.By default, the report displays the Overview tab.The page contains the following widgets:


Table 28. RNC Overview


Range badge RSCP Count Displays the number of RSCPCount for the selected time periodand granularity.

Range badge EC/NO Displays the number of EC/NOfor the selected time period andgranularity.

Gauge HO IN Failure (%) Displays HO IN Failurepercentage for the selected timeperiod and granularity.

Gauge HO OUT Failure (%) Displays HO OUT Failurepercentage for the selected timeperiod and granularity.

Time series CS Call Drop Rate Displays Call Drop Rate details forthe selected time period andgranularity.

Time series CS Failure Causes Displays CS ERAB Failure Causesdetails for the selected time periodand granularity.

Time series Handover Failure Timeline Displays Handover Failure detailsfor the selected time period andgranularity.


Table 29. KPI


Grid Cell Availability, BLER Detail Displays the following columnsbased on the selected RNC:

v Timestamp

v Cell Unavailability (Min)

v Accumulated Background Noise

v CS Uplink Traffic (Mbps)

v CS Downlink Traffic (Mbps)

v UL CRCI Error (Count)

v BLER Samplings (Count)




Grid Handover Details Displays the following columnsbased on the selected RNC:

v Timestamp

v CS Inter-RAT HO Fail - ConfigUnsupported (Count)

v CS Inter-RAT HO Fail - PhysicalChannel Failure (Count)

v PS Outgoing Inter-RAT HO Fail- No SRNS DATA Forward cmd(Count)

v PS Outgoing Inter-RAT HO Fail- Radio Interface (Count)

v CS Inter-Frequency HO (Count)

v PS Inter-Frequency HO (Count)

LTE IRAT Outgoing Success RateThis information provides instructions and general information on how to useOperations and Engineering Dashboards IRAT Outgoing Success Rate report.

IRAT Outgoing Success Rate (IRAT OUT SR) identifies success rate of handovergiven to different types of 3GPP such as GRAN, GSM or a non 3GPP such asCDMA technologies.

Ideally IRAT OUT SR is >= 95%.

IRAT OUT SR report can help the Network Operations team to:v Identify eNodeB in network which has low IRAT outgoing success rate.v Identify failure reasons in low success rate.v Provide IRAT handover outgoing success details for cells in selected eNodeB.v Provide failure reason timelines to understand variations and pattern in failure

parameters.

Ensure that the following technology packs are installed in your system before youuse the report:v LTE Huawei EUTRAN V100R008C00 v6.0.0.0

IRAT OUT SRThis report provides a list of worst performing eNodeB and EUtranCell and detailvisualization of failure cause and occurrence pattern for the region and timeperiod.

About this task

Start the IRAT OUT SR report from:

Procedure1. From Network Overview dashboard, click history badge chart of LTE IRAT

OUT SR widget.The LTE IRAT OUT SR: eNodeB report loads.


The report displays Worst ‘N’ (by default, Worst 10) eNodeB having low IRATHandover Outgoing Success Rate for selected region and time period.By default, the Worst eNodeB tab displays.Worst eNodeB page contains the following widgets:

Table 30. LTE IRAT OUT SR- Worst eNodeB


Stacked columns Worst 10 eNodeB This is a master widget.

It displays Worst ‘N’ eNodeBhaving success and failure ratefor the selected region and timeperiod.

Grid Worst 10 eNodeB - SuccessRate


It displays the following columnsfor Worst 'N' eNodeB details:

v eNodeB

v Success (%)

v EUTRAN - CDMA2000 SR

v EUTRAN - WCDMA SR

v EUTRAN - GERAN SR

Time series eNodeB-IRAT HO OUTSuccess Rate


It displays Attempts vs SuccessRate for the selected eNodeB.

Donut Failure Cause DistributionSummary


It displays failure cause (%)based on the selected eNodeB.

Grid Worst 10 EUtranCells IRATHO OUT SR


It displays the following columnsfor cell details based on theselected eNodeB:

v EUtranCell

v Success (%)

v Failure (%)

v CDMA2000 (%)

v WCDMA (%)

v GERAN (%)

v TDSCDMA (%)

Note: The listener widgets populates data from the master widget Worst 10eNodeB information, based on the selected eNodeB.

By default, the report populates the information of the first eNodeB from Worst10 eNodeB master widget.

2. Click any eNodeB from the master widget Worst 10 eNodeB.The data that is populated in the following listener widgets refreshes accordingto the selected eNodeB:v eNodeB-IRAT HO OUT Success Rate


v Failure Cause Distribution Summary

v Worst 10 EUtranCells IRAT HO OUT SR

3. Select Worst EUtranCell tab.This report display Worst ‘N’ EUtranCell having low IRAT Handover OutgoingSuccess Rate for the selected region and time period.Worst EUtranCell page contains the following widgets:

Table 31. LTE IRAT OUT SR - Worst EUtranCell


Grid Worst 10 EUtranCell This is a master widget.

It displays the followingcolumns based on theselected EUtranCell:

v EUtranCell

v Name

v Parented To

v eUtranCell Type

v Attempts (Count)

v Success (Count)

v Success (%)

Time series eNodeB-IRAT HO OUTSuccess Rate


It displays Attempts vsSuccess Rate for theselected EUtranCell.

Grid EUtranCell This is a listener widget.

It displays the followingcolumns for cell detailsbased on the selectedEUtranCell:

v EUtranCell

v Success (%)

v Failure (%)

v CDMA2000 (%)

v WCDMA (%)

v GERAN (%)

v TDSCDMA (%)

Note: The listener widgets data populated data from the master widget Worst10 EUtranCell information, based on the selected eUtranCell.

By default, the report populates the information of the first eUtranCell fromWorst 10 EUtranCell master widget.

4. Click any EUtranCell from the master widget Worst 10 EUtranCell.The data refreshes in the following listener widgets according to the selectedEUtranCell value:v eNodeB-IRAT HO OUT Success Rate

v EUtranCell


IRAT OUT SR - <Cell>This report provides an overview and KPI analysis which focuses on UTRANcontrolled IRAT Handover Outgoing Success Rate. You can view the cell level KPIdetails of IRAT handover outgoing success rate from a network.

About this task

Start the LTE IRAT OUT SR- <EUtranCell Name> report from:

Procedure1. From Worst eNodeB tab, click any eNodeB value from the EUtranCell grid

widget.The LTE IRAT OUT SR:> <EUtranCell Name> report loads. This reportcontains the Overview and KPI details of the selected EUtrancell.By default, the report displays the Overview tab.The page contains the following widgets:

Table 32. EUtranCell Overview


Time series EUTRAN - GERANTimeline

Displays details of EUTRAN -GERAN for the selected timeperiod and granularity.

Donut EUTRAN - GERAN Displays percentage details ofEUTRAN - GERAN for theselected time period andgranularity.

Time series EUTRAN - TDSCDMATimeline

Displays details of EUTRAN -TDSCDMA for the selected timeperiod and granularity.

Donut EUTRAN-TDSCDMA Displays percentage details ofEUTRAN-TDSCDMA for theselected time period andgranularity.

Time series EUTRAN - WCDMATimeline

Displays details of EUTRAN -WCDMA for the selected timeperiod and granularity.

Donut EUTRAN-WCDMA Displays percentage details ofEUTRAN - WCDMA for theselected time period andgranularity.

2. Select KPIs tab to display the KPI details page for the selected EUtrancell.The page contains the following widgets:


Table 33. KPI


Grid CS Fallback and Blind HODetails

Displays the following columnsfor cell details based on theselected EUtrancell:

v Timestamp

v CS fallback Attempts (Count)

v CS fallback to GERAN (Count)

v CS fallback to UTRAN (Count)

v Blind HO attempt to GERAN(Count)

v Blind HO Success to GERAN(Count)

v Blind HO attempt to WCDMA(Count)

v Blind HO success to WCDMA(Count)

Grid Cell Availability andCongestion Details


v Timestamp

v Total Unavailable Duration(Mins)

v Total Unavailable - ManualError (Mins)

v Total Unavailable - System Error(Mins)

v DL Cell Congestion (Mins)

v DL GBR Degradation (Count)

v UL Cell Congestion (Mins)

v UL GBR Degradation (Count)

v VoIP Call Drop (%)

Grid SINR, RRC Re-establishment,and Packet Loss Details


v Timestamp

v Interface to Noise Ratio

v Downlink Reference SignalTransmit Power

v RRC Re-Establishment Requests(Count)

v RRC Re-Establishment ReconfFail (Count)

v Uplink Packet Loss (Count)

v Downlink Packet Loss (Count)

3. From Worst EUtranCell tab, click any EUtranCell value from the EUtranCellDetails grid widget.The LTE IRAT OUT SR> <EUtranCell Name> report loads. This reportcontains the Overview and KPI details of the selected EUtrancell.


By default, the report displays the Overview tab. The page contains thefollowing widgets:



Time series EUTRAN - GERANTimeline

Displays details of EUTRAN -GERAN for the selected timeperiod and granularity.

Donut EUTRAN - GERAN Displays percentage details ofEUTRAN - GERAN for theselected time period andgranularity.

Time series EUTRAN - TDSCDMATimeline

Displays details of EUTRAN -TDSCDMA for the selected timeperiod and granularity.

Donut EUTRAN-TDSCDMA Displays percentage details ofEUTRAN-TDSCDMA for theselected time period andgranularity.

Time series EUTRAN - WCDMATimeline

Displays details of EUTRAN -WCDMA for the selected timeperiod and granularity.

Donut EUTRAN-WCDMA Displays percentage details ofEUTRAN - WCDMA for theselected time period andgranularity.

4. Select KPIs tab to display the KPI details page for the selected EUtrancell.The page contains the following widgets:

Table 35. KPI


Grid CS Fallback and Blind HODetails


v Timestamp

v CS fallback Attempts (Count)

v CS fallback to GERAN (Count)

v CS fallback to UTRAN (Count)

v Blind HO attempt to GERAN(Count)

v Blind HO Success to GERAN(Count)

v Blind HO attempt to WCDMA(Count)

v Blind HO success to WCDMA(Count)




Grid Cell Availability andCongestion Details


v Timestamp

v Total Unavailable Duration(Mins)

v Total Unavailable - ManualError (Mins)

v Total Unavailable - System Error(Mins)

v DL Cell Congestion (Mins)

v DL GBR Degradation (Count)

v UL Cell Congestion (Mins)

v UL GBR Degradation (Count)

v VoIP Call Drop (%)

Grid SINR, RRC Re-establishment,and Packet Loss Details


v Timestamp

v Interface to Noise Ratio

v Downlink Reference SignalTransmit Power

v RRC Re-Establishment Requests(Count)

v RRC Re-Establishment ReconfFail (Count)

v Uplink Packet Loss (Count)

v Downlink Packet Loss (Count)

LTE Cell AvailabilityThis information provides instructions and general information on how to useOperations and Engineering Dashboards Cell Availability report.

Cell Availability identifies success rate of radio access network availability in aselected region.

Ideally Cell Availability is >= 99%.

Cell Availability report can help the Network Operations team to:v Identify issues with network access during roaming.v Identify eNodeB having higher non-availability of radio network.v Identify failure reasons for lower cell availability rate.v Provide cell availability timeline for a selected eNodeB.v Provide failure reason timelines to understand variations and pattern in failure

parameters

Ensure that the following technology packs are installed in your system before youuse the report:


v LTE Huawei EUTRAN V100R008C00 v6.0.0.0

Cell AvailabilityFrom Network Overview dashboard, you can view the cell availability thatidentifies success rate of radio access network availability. Cell Availability reportdisplays a list of worst performing eNodeB.

About this task

Start the Cell Availability report from:

Procedure1. From Network Overview dashboard, click history badge chart of LTE Cell

Availability widget.The LTE Cell Availability: eNodeB report loads. It displays Worst “N” eNodeBhaving low cell availability for the selected region and time period.This report contains the following widgets:

Table 36. Cell Availability


Stacked columns Worst 10 eNodeB FailureSummary


It displays Worst 'N'eNodeB having low cellavailability for the selectedregion and time period.

Grid Worst 10 eNodeB FailureSummary


It displays the followingcolumns based on theselected eNodeB:

v eNodeB

v Manual Error (Mins)

v System Failure (Mins)

v User Released (Count)

Time series Failure Cause Timeline -<eNodeB>


Displays failure causedetails based on theselected eNodeB.


Table 36. Cell Availability (continued)


Grid EUtranCell Details -<eNodeB>



v EUtranCell

v Availability (%)

v Unavailability (%)

v Available Duration(Mins)

v Unavailable Duration(Mins)

v Downlink Congestion(Mins)

v Downlink Congestion(Occurrence)

v Uplink Congestion(Mins)

v Uplink Congestion(Occurrence)

Note: The listener widgets data populates from the master widget Worst 10eNodeB Failure Summary information, based on the selected eNodeB.

By default, the report populates the information of the first eNodeB from Worst10 eNodeB Failure Summary master widget.

2. Click any eNodeB from Worst 10 eNodeB Failure Summary widget.The data refreshes in the following widgets according to the selected eNodeB:v Failure Cause Timeline - <eNodeB>

v EUtranCell Details - <eNodeB>

Cell Availability - <Cell>From Cell Availability report, you can view the cell details of lower cell availability.

About this task

Start the Cell Availability - Cell report from:

Procedure1. From LTE Cell Availability report, click any eNodeB value from the

EUtranCell Details - <eNodeB> widget.The LTE Cell Availability: <EUtranCell Name> report loads. This reportcontains the Overview and KPI details of the selected eNodeB.By default, the report displays the Overview tab.The page contains the following widgets:




Range badge Manual Error (Mins) Displays the number of manualerrors for the selected time periodand granularity.

Range badge System Failure (Mins) Displays the number systemfailure for the selected time periodand granularity

Range badge Downlink Congestion (Mins) Displays the number of downlinkcongestions for the selected timeperiod and granularity

Range badge Uplink Congestion (Mins) Displays the number of uplinkcongestions for the selected timeperiod and granularity

Stacked columns Failure Timeline Series Displays failure details for theselected time period andgranularity

Stacked columns Availability Timeline Series Displays availability details for theselected time period andgranularity


Table 38. KPI


Grid PRB Utilization KPIs Displays the following columnsbased on the selected EUtranCellvalue:

v Timestamp

v Resource Block Utilization RateDL (%)

v Resource Block Utilization RateUL (%)

v PUSCH PRBs Utilization (Avg)

v PUCCH PRBs Utilization (Avg)

Grid User Summary Displays the following columnsbased on the selected EUtranCellvalue:

v Timestamp

v Max. no. of users

v Max Edge Users

v Avg Edge Users

v Activated UEs (avg)

v Activated UEs (max)

v Activated UEs in DL (max)

v Activated UEs in DL (avg)

v Activated UEs in UL (max)

v Activated UEs in UL (avg)




Grid Accessibility KPIs Displays the following columnsbased on the selected EUtranCellvalue:

v Timestamp

v RRC Setup Success Rate (%)

v ERAB Setup Success Rate (%)

v CSSR(Call Setup Success Rate)

v Service CSTR (Call SetupTermination Rate)

Grid Mobility KPIs Displays the following columnsbased on the selected EUtranCellvalue:

v Timestamp

v Outgoing HO Success Rate (%)

v Incoming HO Success Rate (%)

v Blind HO Success Rate (%)

v CSFB (LTE to UTRAN)Execution Success Rate (%)

v LTE to UTRAN Success Rate(%)

v LTE to GERAN Success Rate(%)

v LTE to TD-SCDMA Success Rate(%)

Grid Traffic KPIs Displays the following columnsbased on the selected EUtranCellvalue:

v Timestamp

v Uplink Traffic Volume (GB)

v Downlink Traffic Volume (GB)

v Uplink Traffic Throughput(Mbps)

v Downlink Traffic Throughput(Mbps)

LTE Call Setup Success RateThis information provides instructions and general information on how to useOperations and Engineering Dashboards Call Setup Success Rate report.

Call Setup Success Rate (CSSR) report can help the Network Operations team to:v Provide CSSR details for cells in selected eNodeB.v Identify parameters such as failure reason which provides causes for low success

rate.v Provide failure reason timeline to understand variations and pattern in failure

parameters

Ensure that the following technology packs are installed in your system before youuse the report:


v LTE Huawei EUTRAN V100R008C00 v6.0.0.0

CSSRFrom Network Overview dashboard, you can view the Call Setup Success Rate(CSSR) report. CSSR report displays a list of worst performing eNodeB andEUtranCell in an eNodeB.

About this task

Start the CSSR report from:

Procedure1. From Network Overview dashboard, click history badge chart of LTE Call

Setup Success Rate widget.The CSSR: eNodeB report loads. It displays Worst “N” EUtranCell having lowCSSR for the selected region and time period.This report contains the following widgets:

Table 39. CSSR


Stacked columns Worst 10 CSSR eNodeB -Connection Success Rate


It displays EUtrancellhaving low CSSR/CSTRSuccess Rate for theselected region and timeperiod.

Grid Worst 10 CSSR eNodeB -Connection Success Rate



v eNodeB

v RRC Connection SR (%)

v E-RAB Connection SR(%)

v E-RAB Normal ReleaseSR (%)

Time series CSSR/CSTR Timeline -<eNodeB>


It displays CSSR/CSTRdetails based on theselected eNodeB.

Donut CSSR - QCI wise SR -<eNodeB>


It displays CSSR detailsbased on the selectedeNodeB.


Table 39. CSSR (continued)


Grid EUtranCell Details -<eNodeB>



v EUtranCell

v CSSR (%)

v CSTR (%)

v RRC Connection onSuccess (Count)

v RRC Connection SR (%)

v E-RAB Connection on SR(%)

v E-RAB Connection onSuccess (Count)

v E-RAB Normal ReleaseDuring HO (Count)

v E-RAB Normal ReleaseRate (%)

v Users (Count)

Note: The listener widgets data is populated from the master widget Worst 10CSSR eNodeB - Connection Success Rate information, based on the selectedeNodeB.

By default, the report populates the information of the first eNodeB from Worst10 CSSR eNodeB - Connection Success Rate master widget.

2. Click any eNodeB from the master widget Worst 10 CSSR eNodeB -Connection Success Rate.The data that is populated in the following listener widgets refreshes accordingto the selected eNodeB:v CSSR/CSTR Timeline - <eNodeB>

v CSSR - QCI wise SR - <eNodeB>

v EUtranCell Details - <eNodeB>

CSSR/CSTR - <Cell>From CSSR report, you can view the cell details of EUtrancell having lowCSSR/CSTR success rate.

About this task

Start the CSSR/CSTR - Cell report from:

Procedure1. From CSSR report, click any eNodeB value from the EUtranCell Details

widget.The CSSR/CSTR: <EUtranCell Name> report loads. This report contains theOverview and KPI details of the selected cell of EUtrancell.By default, the report displays the Overview tab.


The page contains the following widgets:



Range badge CSSR (%) - QCI1 Displays the percentage of QCI1CSSR for the selected time periodand granularity.

Range badge CSSR (%) - GBR Displays the percentage of GBRCSSR for the selected time periodand granularity.

Range badge CSSR (%) - Non GBR Displays the percentage ofNon-GBR CSSR for the selectedtime period and granularity.

Range badge High Priority Success Displays the percentage HighPriority Success for the selectedtime period and granularity.

Range badge E-RAB Success (%) - QCI1 Displays the percentage of QCI1E-RAB Success for the selectedtime period and granularity.

Range badge E-RAB Success (%) - GBR Displays the percentage of GBRE-RAB Success for the selectedtime period and granularity.

Range badge E-RAB Success (%) - NonGBR

Displays the percentage ofNon-GBR E-RAB Success for theselected time period andgranularity

Range badge CSTR (%) - QCI1 Displays the percentage of QCI1CSTR for the selected time periodand granularity.

Range badge CSTR (%) - GBR Displays the percentage of GBRCSTR for the selected time periodand granularity.

Range badge CSTR (%) - Non GBR Displays the percentage ofNon-GBR CSTR for the selectedtime period and granularity.

Range badge Others Success Displays the percentage of theOthers Success for the selectedtime period and granularity.

Range badge E-RAB Abnormal Release(%) - QCI1

Displays the percentage of QCI1E-RAB Abnormal Release for theselected time period andgranularity.

Range badge E-RAB Abnormal Release(%) - GBR

Displays the percentage of GBRE-RAB Abnormal Release for theselected time period andgranularity.

Range badge E-RAB Abnormal Release(%) - Non GBR

Displays the percentage ofNon-GBR E-RAB AbnormalRelease for the selected timeperiod and granularity.

Time series Call Setup Success RateTimeline

Displays Call Setup Success Ratedetails for the selected time periodand granularity.


Table 40. EUtranCell Overview (continued)


Time series Call Setup Termination RateTimeline

Displays Call Setup TerminationRate details for the selected timeperiod and granularity.


Table 41. KPI


Grid Cell Availability andCongestion details

Displays the following columnsbased on the selected eNodeB:

v Timestamp

v Cell Unavailable Time (Min)

v Cell Unavailable due to ManualError (Min)

v Cell Unavailability due toSystem Error (Min)

v Downlink Congestion (Min)

v Downlink Congestion (Count)

v Uplink Congestion (Min)

v User Released Due ToCongestion (Count)

v Uplink Power of Interferenceand Noise detected in PRB(dBm)

v Uplink Power of Interferenceand Noise received in PRB(dBm)

Grid RRC Connection details Displays the following columnsbased on the selected eNodeB:

v Timestamp

v Connection failure due toUnavailability of UE context

v Connection failure due resourceallocation failure

v Connection failure due resourceallocation failure duringreestablishment

v RRC connection request retrieddue to handover failure

v RRC connection success retireddue to handover failure

v RRC connection failure retireddue to handover failure

v RRC connection failure due tono response from UE

v RRC connection failure due tono response from UE duringretry




Grid E-RAB Connection details Displays the following columnsbased on the selected eNodeB:

v Timestamp

v Abnormal release due toCongestion (Count)

v No response from UE (Count)

v Insufficient Radio Resources(Count)

v Fault at Radio Network Layer(Count)

v Security Mode Config. Failures(Count)

v Faults at Transport Layer(Count)

v Faults in EPC (Count)

Grid Handover details Displays the following columnsbased on the selected eNodeB:

v Timestamp

v Inter frequency HO OUT SR(%)

v Intra frequency HO OUT SR(%)

v Abnormal E-RAB Release dueto HO Failure (Count)

v Abnormal E-RAB ReleaseCausing HO Failure (Count)

v Inter HO for X2 SR (%)

v Intra HO for X2 SR (%)

v HO for S1 interface SR (%)

LTE Handover Incoming Success RateThis information provides instructions and general information on how to useOperations and Engineering Dashboards Handover Incoming Success Rate (HO INSR) report for EUtrancell in selected eNodeB.

It analyzes the intra or inter-frequency Handover (HO) IN and includes bothinter-eNodeB and intra-eNodeB scenarios. It also renders the cell configurationparameters and traffic details.

These dashboards are useful for Network Operations team to monitor:v Frequent call drops during roaming.v Regular overall check of LTE network health

These dashboards provide the following benefits:v Identify eNodeB in network having low HO IN SR.v Identify failure reasons based on related metrics.v Provide cell level HO IN SR information.v Provide cell parameter information and the available configuration parameters.


v Provide details on traffic for both uplink and downlink.


HO IN SR - <eNodeB>This report provides a list of worst performing eNodeB and eUtrancells and detailvisualization of failure cause and occurrence pattern for the region and timeperiod.

About this task

Start the LTE HO IN SR report from:

Procedure1. From Network Overview dashboard, click history badge chart of LTE HO IN

SR widget.The HO IN SR: eNodeB -> eUtranCell report loads.You can either select the eNodeB or eUtranCell tab to the details.By default, the report displays Worst ‘N’ (by default, Worst 10) eNodeB havinglowest Handover IN Success Rate for selected region and time period.The report contains the following widgets:

Table 42. HO IN SR (eNodeB)


Grid eNodeB This is a master widget.

It displays Worst ‘N’ eNodeBhaving lowest Handover IN SR forselected region and time period.


v eNodeB ID

v Attempt (Count)

v SR

v Change (%)

Note: By default, all the otherinformation which are rendered inthe widgets in this report is linkedwith the first eNodeB (worst) data.

Grid eUtranCell Details This is a listener widget foreNodeB widget and master for therest of the widgets except forRelated Metric widget.


v eUtranCell ID

v Handover IN SR

v Intra HO SR

v Inter HO SR

v X2 HO SR


Table 42. HO IN SR (eNodeB) (continued)


Grid eUtranCell ConfigurationParameters

This is a listener widget of eNodeBand eUtranCell Details widgets.


v eUtranCell ID

v Type

v Size

v DL TX Power (dB)

v Central DL Freq Ch No.

v Central UL Freq Ch No.

v Freq Band

v Pb

v PsubB

v Max Tx Power

Stacked Columns Related Metrics This is a listener widget ofeNodeB.


v HO OUT SR

v IRAT OUT SR

v IRAT IN SR

Time series Handover IN Timeline This is a listener widget of eNodeBand eUtranCell Details widgetsfrom the Overview tab.

It displays handover incomingdetails based on the selected cellover a period of time.

Note: The Overview tab providesoverall information on HandoverIN SR for selected the cell.

Donut Failure Cause Summary This is a listener widget of eNodeBand eUtranCell Details widgetsfrom the Overview tab.

It displays failure cause summarybased on the selected cell.

Time series Failure Causes Timeline(Count)

This is a listener widget of eNodeBand eUtranCell Details widgetsfrom the Overview tab.





Time series Inter eNodeB Handover INTimeline

This is a listener widget of eNodeBand eUltranCell Details widgetsfrom the Inter tab.

It displays Inter eNodeB HandoverIN timeline on Attempt andSuccess based on the selected cell.

Note: The Inter tab providesinformation on Inter eNodeBHandover IN, in detail.

Grid Inter eNodeB Handover INDetails

This is a listener widget of eNodeBand eUtranCell Details widgetsfrom the Inter tab.


v Timestamp

v Preparation Attempt (Count)

v Attempt (Count)

v Success (Count)

v Path Switch Attempt (Count)

v Path Switch Success (Count)

Time series Intra Handover IN Timeline This is a listener widget of eNodeBand eUtranCell Details widgetsfrom the Intra tab.

It displays Intra Handover INtimeline on Attempt and Successbased on the selected cell.

Note: The Intra tab providesinformation on Intra eNodeBHandover IN, in detail.

Grid Intra eNodeB Handover INDetails

This is a listener widget of eNodeBand eUtranCell Details widgetsfrom the Intra tab.


v Timestamp


v Attempt (Count)

v Success (Count)




Grid X2 Handover Details This is a listener widget of eNodeBand eUtranCell Details widgetsfrom the Additional KPIs tab.


v Timestamp


v Attempt (Count)

v Success (Count)

v Cancel (Count)

Note: The Additional KPIs tabprovides information related toHandover IN SR.

Grid Cancellation Details This is a listener widget of eNodeBand eUtranCell Details widgetsfrom the Additional KPIs tab.


v Timestamp

v Cancellation from Target Cell(Count)

v Admit Fail Load (Count)

v Flow Control Failure (Count)

v Cancellation from MME (Count)

v Cancellation from Source Cell(Count)

2. Click any eNodeB ID from the master widget eNodeB.The data that is populated in the listener widgets refreshes according to theselected eNodeB ID.v By default, all the other information which are rendered in the widgets in

this report is linked with the first eNodeB (worst) data.v Widgets refresh based on the cell selected from the eNodeB and eUltranCell

Details widgets. See HO IN SR table.

HO IN SR - <eUtranCell>About this task

Start the LTE HO IN SR - <eUtranCell> report from:

Procedure1. From HO IN SR: eNodeB -> eUtranCell report, click eUtranCell tab.

The report with the selected <eUtranCell> report loads.The report contains the following widgets:


Table 43. HO IN SR (eUtranCell)


Grid eUtranCell This is a master widget.

It displays Worst “N” eNodeBhaving lowest Handover IN SR forselected region and time period.


v eUtranCell ID

v Attempt (Count)

v SR

v Change (%)

Note: By default, all the otherinformation which are rendered inthe widgets in this report is linkedwith the first eUtranCell (worst)data.

Grid eUtranCell Details This is a listener widget foreUtranCell master widget and actas master for the rest of thewidgets except for Related Metricswidget.


v eUtranCell ID

v Handover IN SR

v Intra HO SR

v Inter HO SR

v X2 HO SR


This is a listener widget ofeUtranCell master widget andeUtranCell Details widget.


v eUtranCell ID

v Type

v Size

v DL Tx Power (dB)



v Freq Band

v Pb

v PsubB

v Max Tx Power

Stacked Columns Related Metrics This is a listener widget ofeUtranCell master widget.


v HO OUT SR

v IRAT OUT SR

v IRAT IN SR


Table 43. HO IN SR (eUtranCell) (continued)


Time series Handover IN Timeline This is a listener widget ofeUtranCell master widget andeUtranCell Details widget from theOverview tab.


Note: The Overview tab providesoverall information on HO IN SRfor selected the cell.

Donut Failure Cause Summary This is a listener widget ofeUtranCell master widget andeUtranCell Details widget from theOverview tab.


Time series Failure Causes Timeline(Count)

This is a listener widget ofeUtranCell master widget andeUtranCell Details widget from theOverview tab.


Time series Inter eNodeB Handover INTimeline

This is a listener widget ofeUtranCell master widget andeUtranCell Details widget from theInter tab.

It displays Inter eNodeB HandoverIN timeline on Attempt andSuccess based on the selected cell.

Note: The Inter tab providesinformation on Inter eNodeBHandover in detail.

Grid Inter eNodeB Handover INDetails



v Timestamp


v Attempt (Count)

v Success (Count)

v Path Switch Attempt (Count)

v Path Switch Success (Count)


Table 43. HO IN SR (eUtranCell) (continued)


Time series Intra Handover IN Timeline This is a listener widget ofeUtranCell master widget andeUtranCell Details widget from theIntra tab.

It displays Intra Handover INtimeline on Attempt and Successbased on the selected cell.

Note: The Intra tab providesinformation on Intra eNodeBHandover in detail.

Grid Intra eNodeB Handover INDetails

This is a listener widget ofeUtranCell master widget andeUtranCell Details widget from theIntra tab.


v Timestamp


v Attempt (Count)

v Success (Count)

Grid X2 Handover Details This is a listener widget ofeUtranCell master widget andeUtranCell Details widget from theAdditional KPI tab.


v Timestamp


v Attempt (Count)

v Success (Count)

v Cancel (Count)

Note: The Additional KPI tabprovides information related toHandover IN SR.

Grid Cancellation Details This is a listener widget ofeUtranCell master widget andeUtranCell Details widget from theAdditional KPI tab.


v Timestamp

v Cancellation from Target Cell(Count)

v Admit Fail Load (Count)

v Flow Control Failure (Count)

v Cancellation from MME (Count)

v Cancellation from Source Cell(Count)

2. Click any eUtranCell ID from the master widget eUtranCell.


The data that is populated in the listener widgets refreshes according to theselected eUtranCell ID.v By default, all the other information which are rendered in the widgets in

this report is linked with the first eUtranCell (worst) data.v Widgets refreshes based on the cell selected from the eUtranCell master

widget and eUtranCell Details widget. See HO IN SR (eUtranCell) table.

LTE Handover Outgoing Success RateThis information provides instructions and general information on how to useOperations and Engineering Dashboards Handover Outgoing Success Rate (HOOUT SR) report for EUtrancell in selected eNodeB.

It analyzes the X2, intra, and inter-frequency Handover (HO) out and includesboth inter-eNodeB and intra-eNodeB scenarios. It also renders the cellconfiguration parameters and traffic details.

These dashboards are useful for Network Operations team to monitor:v Frequent call drops during roaming. Handover out failure impacts the user

experience and it is essential to keep the call drop rate as low as possible.v Regular overall check of LTE network health

These dashboards provide the following benefits:v Identify eNodeB and EUtrancell that have high Handover failure rate.v Identify failure reasons based on related metrics.v Provide cell level Handover out success rate information.v Provide cell parameter information and the available configuration parameters.v Provide details on traffic for both uplink and downlink.


HO OUT SR - <eNodeB>This report provides a list of worst performing eNodeB and EUtrancells forhandover outgoing attempt, handover outgoing success rate and the percentagechange of the selected region. It provides detail visualization of failure cause andoccurrence pattern of the selected time period

About this task

Start the LTE HO OUT SR report from:

Procedure1. From Network Overview dashboard, click history badge chart of LTE HO OUT

SR widget.The HO OUT SR: eNodeB -> eUtranCell report loads.You can either select the eNodeB or eUtranCell tab to the details.By default, the report displays Worst “N” (by default, Worst 10) eNodeBhaving lowest Handover Outgoing Success Rate for selected region and timeperiod.The report contains the following widgets:


Table 44. HO OUT SR (eNodeB)


Grid eNodeB This is a master widget.

It displays Worst ‘N’ eNodeBhaving lowest Handover OUT SRfor selected region and time period.


v eNodeB ID

v Attempt (Count)

v SR

v Change (%)

Note: By default, all the otherinformation which are rendered inthe widgets in this report is linkedwith the first eNodeB (worst) data.

Grid eUtranCell Details This is a listener widget foreNodeB widget and master for therest of the widgets except forRelated Metric widget.


v eUtranCell ID

v Handover OUT SR

v X2 HO SR

v Inter HO SR

v Intra HO SR

v Blind HO SR


This is a listener widget of eNodeBDetails and eUltranCell Detailswidgets.


v eUtranCell ID

v Type

v Size

v DL Tx Power (dB)



v Freq Band

v Max Tx Power

Stacked Columns Related Metrics This is a listener widget of eNodeBwidget.


v RRC Setup SR

v ERAB Setup SR

v RRC Resource Congestion Rate


Table 44. HO OUT SR (eNodeB) (continued)


Time series Handover OUT Timeline This is a listener widget of eNodeBand eUltranCell Details widgetsfrom the Overview tab.


Note: The Overview tab providesoverall information on HandoverOUT SR for selected the cell.

Donut Failure Cause Summary This is a listener widget of eNodeBand eUltranCell Details widgetsfrom the Overview tab.


Time series Failure Causes Timeline This is a listener widget of eNodeBand eUltranCell Details widgetsfrom the Overview tab.


Time series Inter eNodeB HandoverOUT Timeline


It displays Inter eNodeB HandoverOUT timeline on Attempt andSuccess based on the selected cell.

Note: The Inter tab providesinformation on Inter eNodeBHandover OUT in detail.

Grid Inter eNodeB HandoverOUT Details



v Timestamp

v Inter Frequency Handover

– Attempt (Count)

– Prep Attempt (Count)

– Success (Count)

– SR

v Intra Frequency Handover

– Attempt (Count)


– Success (Count)

– SR

v Abnormal Cause from H1 SO




Time series Intra Handover OUTTimeline

This is a listener widget of eNodeBand eUltranCell Details widgetsfrom the Intra tab.

It displays Intra Handover OUTtimeline on Attempt and Successbased on the selected cell.

Note: The Intra tab providesinformation on Intra eNodeBHandover OUT in detail.

Grid Intra eNodeB HandoverOUT Details

This is a listener widget of eNodeBand eUltranCell Details widgetsfrom the Intra tab.


v Timestamp


– Attempt (Count)


– Success (Count)

– SR


– Attempt (Count)


– Success (Count)

– SR


Time series X2 Handover Timeline This is a listener widget of eNodeBand eUltranCell Details widgetsfrom the X2 tab.

It displays X2 Handover timelineon Attempt and Success based onthe selected cell.

Note: The X2 tab provides X2interface related metrics.




Grid X2 eNodeB Handover OUTDetails

This is a listener widget of eNodeBand eUltranCell Details widgetsfrom the X2 tab.


v Timestamp


– Attempt (Count)


– Success (Count)

– SR


– Attempt (Count)


– Success (Count)

– SR

v HO Cancel

Grid Traffic This is a listener widget of eNodeBand eUltranCell Details widgetsfrom the Traffic tab.


v Timestamp

v UL Traffic Volume (GB)

v DL Traffic Volume (GB)

v UL Traffic Throughput (Mbps)

v DL Traffic Throughput (Mbps)

User This is a listener widget of eNodeBand eUltranCell Details widgetsfrom the Traffic tab.


v Timestamp

v Max No. of Users

v Max Edge Users

v Avg Edge Users

v Active UEs (Avg)

v Active UEs (Max)

Congestion This is a listener widget of eNodeBand eUltranCell Details widgetsfrom the Traffic tab.


v Timestamp

v DL Congestion (Min)

v DL Congestion (Occurrence)

v UL Congestion (Min)

v UL Congestion (Occurrence)

v Users Released


2. Click any eNodeB ID from the master widget eNodeB.The data that is populated in the listener widgets refreshes according to theselected eNodeB ID.v By default, all the other information which are rendered in the widgets in

this report is linked with the first eNodeB (worst) data.v Widgets refresh based on the cell selected from the eNodeB and eUltranCell

Details widgets. See the HO OUT SR (eNodeB) table.

HO OUT SR - <eUtranCell>About this task

Start the LTE HO OUT SR - <eUtranCell> report from:

Procedure1. From HO OUT SR: eNodeB -> eUtranCell report, click eUtranCell tab.

The report with the selected <eUtranCell> report loads.The report contains the following widgets:

Table 45. HO OUT SR (eUtranCell)


Grid eUtranCell This is a master widget.

It displays Worst ‘N’ eUtranCellhaving lowest Handover OUT SRfor selected region and time period.


v eUtranCell ID

v Attempt (Count)

v Success (Count)

v SR

v Change (%)

Note: By default, all the otherinformation which are rendered inthe widgets in this report is linkedwith the first eUtranCell (worst)data.

Grid eUtranCell Details This is a listener widget foreUtranCell master widget and actas master for the rest of thewidgets except for Related Metricswidget.


v eUtranCell ID

v Handover OUT SR

v X2 HO SR

v Inter HO SR

v Intra HO SR

v Blind HO SR


Table 45. HO OUT SR (eUtranCell) (continued)



This is a listener widget ofeUtranCell master widget andeUtranCell Details widget.


v eUtranCell ID

v Type

v Size

v DL Tx Power (dB)



v Freq Band

v Max Tx Power

Stacked Columns Related Metrics This is a listener widget ofeUtranCell master widget.


v RRC Setup SR

v ERAB Setup SR

v RRC Resource Congestion Rate

Time series Handover OUT Timeline This is a listener widget ofeUtranCell master widget andeUtranCell Details widget from theOverview tab.


Note: The Overview tab providesoverall information on HandoverOUT SR for selected the cell.

Donut Failure Cause Summary This is a listener widget ofeUtranCell master widget andeUtranCell Details widget from theOverview tab.


Time series Failure Causes Timeline This is a listener widget ofeUtranCell master widget andeUtranCell Details widget from theOverview tab.





Time series Inter eNodeB HandoverOUT Timeline


It displays Inter eNodeB HandoverOUT timeline on Attempt andSuccess based on the selected cell.

Note: The Inter tab providesinformation on Inter eNodeBHandover OUT in detail.

Grid Inter eNodeB HandoverOUT Details



v Timestamp


– Attempt (Count)


– Success (Count)

– SR


– Attempt (Count)


– Success (Count)

– SR


Time series Intra Handover OUTTimeline


It displays Intra Handover OUTtimeline on Attempt and Successbased on the selected cell.

Note: The Intra tab providesinformation on Intra eNodeBHandover OUT in detail.




Grid Intra eNodeB HandoverOUT Details



v Timestamp


– Attempt (Count)


– Success (Count)

– SR


– Attempt (Count)


– Success (Count)

– SR


Time series X2 Handover Timeline This is a listener widget ofeUtranCell master widget andeUtranCell Details widget from theX2 tab.

It displays X2 Handover timelineon Attempt and Success based onthe selected cell.

Note: The X2 tab provides X2interface related metrics.

Grid X2 eNodeB Handover OUTDetails

This is a listener widget ofeUtranCell master widget andeUtranCell Details widget from theX2 tab.


v Timestamp


– Attempt (Count)


– Success (Count)

– SR


– Attempt (Count)


– Success (Count)

– SR

v HO Cancel




Grid Traffic This is a listener widget ofeUtranCell master widget andeUtranCell Details widget from theTraffic tab.


v Timestamp

v UL Traffic Volume (GB)

v DL Traffic Volume (GB)

v UL Traffic Throughput (Mbps)

v DL Traffic Throughput (Mbps)

User This is a listener widget ofeUtranCell master widget andeUtranCell Details widget from theTraffic tab.


v Timestamp

v Max No. of Users

v Max Edge Users

v Avg Edge Users

v Active UEs (Avg)

v Active UEs (Max)

Congestion This is a listener widget ofeUtranCell master widget andeUtranCell Details widget from theTraffic tab.


v Timestamp

v DL Congestion (Min)

v DL Congestion (Occurrence)

v UL Congestion (Min)

v UL Congestion (Occurrence)

v Users Released

2. Click any eUtranCell ID from the master widget eUtranCell.The data that is populated in the listener widgets refreshes according to theselected eUtranCell IDv By default, all the other information which are rendered in the widgets in

this report is linked with the first eUtranCell (worst) data.v Widgets refreshes based on the cell selected from the eUtranCell master

widget and eUtranCell Details widget. See HO OUT SR (eUtranCell) table.


Chapter 6. Geographic Event Performance System Dashboard

This information provides instructions and general information on how to useGeographic Event Performance System Dashboards.

Geographic Event Performance System graphical interface is on the IBM®

Dashboard Application Services Hub, which provides a map-based interface for allof your sites.

The Geographic Event Performance System is based on the GeographicInformation System (GIS) functionality that is added with an Alarm Summary andZone Summary dashboards.

The map shows an overview of the alarm status of the network based on thehierarchy that is defined in the pre-defined geometry regions JSON file (GeoJSONmap). You can navigate your network by zooming through different hierarchylevels, down to the site level. The geographical area display is based onuser-defined hierarchy.

Geographic Event Performance System is designed as stand-alone system to workwith any other external sources, such as Fault or Performance Management.

You can view the alarm lists segmented by alarm type, vendor, technology, andhierarchy level. It shows user-defined fault and performance alarms-related KPIs.

Monitoring Alarm SummaryFrom Geographic Event Performance System dashboard on the DashboardApplication Services Hub, you can view the Alarm summary.

Before you begin

Ensure the following:v The Geographic Event Performance System dashboard is installed and

configured.v The inventory and alarm data and the pre-defined geometry polygons definition

(GeoJSON map) are available for Geographic Event Performance System toprocess.See Installing and Configuring Operations and Engineering Dashboards ~ Installingthe Geographic Event Performance System dashboard for installation andconfigurations.

v You have uploaded and mapped the Alarm Summary to the Operations andEngineering Dashboards framework.For more detail see, Administering and Using Operations and EngineeringDashboards ~ Mapping JSON files to Operations and Engineering Dashboards menus

v You have granted the permission to role to access the Alarm Summary.For more detail see, Administering and Using Operations and EngineeringDashboards ~ Granting permission to role to access the dashboards.


About this task

Start the Alarm Summary from:

Procedure1. Click Alarm > Alarm Summary from the menu option.

The Alarm Summary view loads.

Note:

The menu option Alarm > Alarm Summary is a user configured variable. Youneed to manually create this menu option.

Top filter options2. Select a map from Geo Map list.

The list displays the available map, which is the pre-defined geometry regionsdefinition.

3. Select the Primary Alarm Type from the list.You can choose either one of the options:v FM, filters for the Fault Management alarms.v PM, filters for the Performance Management alarms.

4. Select the Secondary Alarm Type from the list.You can choose either one of the options. It options available depends on thevalue you choose in step 3:v FM, filters for the Fault Management alarms.v PM, filters for the Performance Management alarms.

5. Select the Critical type from the list.6. Click Apply Filter to apply the filter selection.

The dashboard reloads the data according to the filter selections.

Left pane filter options7. Check the Vendor options available from the group check box widget.

The selections are listed based on the inventory and alarm data content.8. Check the Technology options available from the group check box widget.

The Alarm Summary for the defined regions is displayed on the map widget,a map-based interface based on the inventory and alarm data content. Byhovering the mouse at the blinking tower icon on the map widget, a pop-upwindow displays the aggregated alarm status data for the selected hierarchy.The badge widget shows the aggregated alarm statistics at selected hierarchylevel. You see the following information based on your filter options: TotalAlarms, Critical Alarms, and Affected Site

9. From the badge widget, click the Affected Sites.A new tab populates the Affected Sites page with the aggregated alarm statusdata for the affected sites location.a. Click any location from the Affected Sites table.

A new tab populates the Site View page of the selected location. You seeAlert icons on the map widget. Hovering over the icon displays theaggregated alarm status data for the selected hierarchy.

10. Based on your network level, the Area drop-down widget populates the areaoptions where you can navigate through different hierarchy levels.


a. From the Area drop-down widget you can select and navigate throughdifferent hierarchy levels based on your network level from the followingoptions:1) Region

2) State

3) Cluster

4) District

b. You can also drill down the view by clicking the Alert icon or theinformation box to navigate through different hierarchy levels based onyour network level.Geographic Event Performance System supports up to 4 level of hierarchydrill-down: Region -> State -> Cluster -> DistrictFor example, you can drill down one level in the hierarchy for the Regiondimension to show the states within each region.

The badge widget refreshes the alarm summary data according to the selectedhierarchy level.

11. Double-click at any point on the map widget to drill-up the view.Geographic Event Performance System supports up to 4 level of hierarchydrill-up.For example, you can drill-up one level in the hierarchy for the Statedimension to show the Region level.The badge widget refreshes the alarm summary data according to the drill-uparea.

Monitoring Zone SummaryFrom Geographic Event Performance System dashboard on the DashboardApplication Services Hub, you can view the Zone summary.

Before you begin

Ensure the following:v The Geographic Event Performance System dashboard is installed and

configured.v The inventory and alarm data and the pre-defined geometry polygons definition

(GeoJSON map) are available for Geographic Event Performance System toprocess.See Installing and Configuring Operations and Engineering Dashboards ~ Installingthe Geographic Event Performance System dashboard for installation andconfigurations.

v You have uploaded and mapped the Zone Summary to the Operations andEngineering Dashboards framework.For more detail see, Administering and Using Operations and EngineeringDashboards ~ Mapping JSON files to Operations and Engineering Dashboards menus

v You have granted the permission to role to access the Zone Summary.For more detail see, Administering and Using Operations and EngineeringDashboards ~ Granting permission to role to access the dashboards.

About this task

Start the Zone Summary from:

Chapter 6. Geographic Event Performance System Dashboard 101

Procedure1. Click Alarm > Zone Summary from the menu option.

Note:

The menu option Alarm > Zone Summary is a user configured variable. Youneed to manually create this menu option.The Zone Summary view loads.

Top filter options2. Select a map from Geo Map list.

The list displays the available map, which is the pre-defined geometry regionsdefinition.

3. Select the Primary Alarm Type from the list.You can choose either of the options:v FM, filters for the Fault Management alarms.v PM, filters for the Performance Management alarms.

4. Select the Secondary Alarm Type from the list.You can choose either one of the options. The options available depends onthe value you choose in step 3:v FM, filters for the Fault Management alarms.v PM, filters for the Performance Management alarms.

5. Select the Zone (Size) from the list.The list displays the available size of clusters, with values in the range of 2 -20. The value options are based on the user defined cluster configuration.

6. Select the Proximity (km) from the list.The list displays the proximity distances in km, with value in the range of 1 to20. The value options are based on the user defined proximity configuration.

7. Select the Critical type from the list.8. Click Apply Filter to apply the filter selection.

The dashboard reloads the data according to the filter selections.

Left pane filter options9. Check the Vendor options available from the group check box widget.

The selections are listed based on the inventory and alarm data content.10. Check the Technology options available from the group check box widget.

The Zone summary dashboard reloads the alarm summary data in a tableaccording to the filter selections.From Zone summary dashboard, you can evaluate the severity of an outagebased on the number of affected sites and the estimated impacted subscribers.You can zoom into the geographical map that shows the cluster of the sites.

11. Based on your network level, the Area drop-down widget populates the areaoptions where you can navigate through different hierarchy levels.a. From the Area drop-down widget you can select and navigate through

different hierarchy levels based on your network level from the followingoptions:1) Region

2) State

3) Cluster


4) District

The Zone Summary table refreshes the alarm summary data according to theselected hierarchy level.

Monitoring Zone Site ViewFrom Geographic Event Performance System dashboard on the DashboardApplication Services Hub, you can view the Zone site view.

About this task

By clicking a zone from the zone summary table, you are able to zoom into thegeographical map that shows the cluster of the site.

Procedure

From the Zone Summary dashboard, click any zone from the Zone Summary table.A new tab populates the Zone Site View for the selected cluster that is displayedon the map widget.You see Alert icons on the map widget. The severity of an alarm is indicated by itsAlert icon color on the map widget.The Alert indication color is calculated based on the heat weightage ratiopercentage.

Alert indication color Rule

Red (Critical Alarms / Total Alarm) > Heat weightage ratio %

Amber (Major Alarms / Total Alarm) > Heat weightage ratio AND(Critical Alarms / Total Alarm) <= Heat weightage ratio %

Yellow When it does not comply with the Red and Amber rules.

Hovering over the icon displays the alarm summary data for all the sites withinthe selected cluster.

Chapter 6. Geographic Event Performance System Dashboard 103


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