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Webinar will begin shortly
“Behavioural Leadership & Driving Performance”
Monday 1st September 2014
With Jim Bennett
• Introduction to Behavioural Leadership
• The evolution of Behavioural Leadership
• Theories of Behavioural Leadership
• What is the importance of Behavioural Leadership
• How to move from skills to Behaviours?
• Organizational levels and Behavioural leadership
• How to drive performance? (Methodology)• Driving performance-performance management• Driving performance- valuing diversity• Driving performance-coaching
• Bibliography
Webinar Outline
BEHA
VIOU
RAL LE
ADER
SHIP AND
DRIVING
PER
FORM
ANCE
BEHA
VIOR
AL LEA
DERSHIP AN
D DR
IVING
PERF
ORMA
NCE
The Evolution of Behavioural Leadership
HOW TO BE LEADER?
WHY TO BE A LEADER ?
OR
Theories of Behavioural Leadership
Great Leaders Are Born, Not Made
Psychometrics Measurements Of Leadership
ANYONE can become a Leader
BEHA
VIOU
RAL LE
ADER
SHIP AND
DRIVING
PER
FORM
ANCE
Skills Vs BehavioursBE
HAVIOU
RAL LE
ADER
SHIP AND
DRIVN
G PE
RFOR
MANC
E
It is not about what you know but rather what you show.
Evolution to Behavioural Leadership
Moving from vision to behaviours
CEO
MANAGEMENT
DIRECTOR
STAFF
BEHA
VIOU
RAL LE
ADER
SHIP AND
DRIVING
PER
FORM
ANCE
Organizational Levels and Leadership BehavioursBE
HAVIOR
AL LEA
DERSHIP AN
D DR
IVING
PERF
ORMA
NCE
At this organisational level front line staff and professionals demonstrate differentiating behaviours to customers, be it internal or external. The desired behaviours are exhibited and lived on a daily basis.
Management nurture’s support and promotes behaviours vertically and horizontally. They are the arteries of the organisation that channel all behaviours.
Executives / leaders envision and shape the strategic behaviours that sustain the organisation’s mission. They instil a culture that is reflected by their differentiating behaviours.
The Iceberg Analogy10 : 90 Formula
BEHA
VIOR
AL LEA
DERSHIP AN
D DR
IVING
PERF
ORMA
NCE
90%
10%
Driving PerformanceBE
HAVIOR
AL LEA
DERSHIP AN
D DR
IVING
PERF
ORMA
NCE
Some important elements to Driving performance are:
• Diversity Inclusion
• Coaching for better performance
• Understanding what motivates and drives you and others
COACHING IS
ONE OF THE KEY SUPPORT TOOLS
SETTING GOALS
- KPIs
SUPPORT TO
ATTAIN GOALS
EVALUATE
&
APPRAISE
PHASE 2
CHECK IN
PHASE 1
PLANNING
PHASE 3
ASSESSMENT
ENGAGEMENT &
ENABLEMENT
BEHA
VIOR
AL LEA
DERSHIP AN
D DR
IVING
PERF
ORMA
NCE
The Performance Management Cycle
Driving Performance-Valuing Diversity
What is Diversity?
How Do we become Diversity Inclusive?
Benefits of Diversity in the workplace?
BEHA
VIOU
RAL LE
ADER
SHIP AND
DRIVING
PER
FORM
ANCE
LOGICAL
ANALYTICAL
FACT-BASED
QUANTITATIVE
ORGANIZED
SEQUENTIAL
PLANNED
DETAILED
HOLISTIC
INTUITIVE
INTEGRATING
SYNTHESIZING
INTERPERSONAL
FEELING-BASED
KINESTHETIC
EMOTIONAL
DA
B C
Rig
ht
Mo
de
Th
ink
ing
Pro
cess
esL
eft Mo
de
Th
ink
ing
Pro
cesses
Upper Mode Thinking Processes
Lower Mode Thinking Processes
BEHA
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D DR
IVING
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ORMA
NCE
Whole Brain Model
Driving Performance - CoachingBE
HAVIOR
AL LEA
DERSHIP AN
D DR
IVING
PERF
ORMA
NCE
Driving Performance - CoachingThe GROW Coaching Model®
REALITY:
Questions
about facts
GOALS:
Questions
about
objectives and
desires
OPTIONS:
Questions
about practical
solutions
WILL:
Questions
about feelings
and drivers
BEHA
VIOU
RAL LE
ADER
SHIP AND
DRIVING
PER
FORM
ANCE
Driving Performance:
Employee Engagement & Enablement
BEHA
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AL LEA
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ORMA
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SUMMARY and QUESTIONS
• TTM associates website – Golden Rules to create a difference through a passionate workforce
http://www.ttmassociates.com/resources/golden-rules-to-create-a-difference-through-a-
passionate-workforce/
• Boston University – ‘The Evolution of Leadership Study’
http://buleadershipcorner.blogspot.com/2012/02/evolution-of-leadership-study.html
• Harvard Business Review 2014
http://blogs.hbr.org/2014/08/3-behaviors-that-drive-successful-salespeople/
• ‘What Makes an Effective Executive’ by Peter F. Drucker, Harvard Business Press Books, 1st Aug,
2011.
• ‘DRIVE’ by Daniel H. Pink
http://www.danpink.com/books/drive (book)
https://www.youtube.com/watch?v=avnHUxSVfVM (video)
• The Coaching Process
http://growcoaching.co.za/coaching-process/
Bibliography
Thank you for attending
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