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Business Training Solutions

With Truro & Penwith College Business Your trusted training partner

Supporting COVID-19 Recovery New courses, funding, pilot training, remote delivery, Apprenticeships, T Levels and Traineeships

2020 2021

CORNWALL’S TOP FOR EMPLOYER SATISFACTION

IN THE UK’S TOP 10 FOR APPRENTICESHIPS

ILM approved centreSee inside for details

Welcome

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Welcome to our new 2020/21 Business Training Solutions brochure, launched at a time when the College and the Cornish business community have been presented with significant challenges and a situation with the Covid-19 pandemic that none of us have faced before. These challenges though must be faced together. There has never been a more important time for us to get and stay connected, to come together to identify and resolve the socio-economic issues now facing our communities, our staff and our customers. We have to adapt and prepare as best we can to navigate the ‘new normal’ and I can assure you that the College is primed and as ready as ever to work with our local employer partners to ensure your positive recovery becomes our benchmark for success. For Truro and Penwith College Business it has been a remarkable year for many reasons. The Department for Education’s (DfE) Employer Satisfaction Survey ranked us as the top College provider for employer satisfaction in Cornwall and among the top in the South West. Outstanding levels of learner achievement continue with 2019 DfE Apprenticeship achievement rates placing the College in the top 10 of all 167 college providers in the country, while we were also recognised as the best provider of Hair and Beauty Apprenticeships in the UK at the 2020 AAC Apprenticeship Awards.

Construction has begun on a £7million specialist technology facility at Truro College, part of our partnership in the South West Institute of Technology, that will match our facilities with the best in the UK and keep Cornwall at the forefront of digital and engineering education. We have become the education partner for the Royal Cornwall Hospitals NHS Trust, as we work in partnership to boost nursing numbers on Cornwall’s frontline, adding to our already successful Firefighter and Tri-Service Safety Officer Apprenticeships. In non-Apprenticeship areas; 98% of ILM Leadership and Management learners report they are anticipating a positive impact on their role and organisation after completing training in 2019/20 and our training was in demand as far afield as the Lake District. 2020 will no doubt be remembered for the impact of Covid-19. The efforts of staff across the College have been remarkable in delivering online learning and support to help employers at this challenging time. This commitment and support will continue as we strive to ensure that the year is also remembered for the recovery of our resilient and vibrant business community. We have already seen some positive outcomes; online learning has provided employers with a level of flexibility that will see benefits throughout our recovery and beyond and you will find details of our new remote learning offer throughout this brochure. We are grateful to all our partners in Cornwall’s business community who are pivotal in shaping our programmes and we look forward to working in partnership with you.

Martin TuckerTruro and Penwith College Principal

04 Recovering from Covid-19• Supporting Businesses to Bounce Back• Our Business Support Package

Contents

06 Why Choose Us?• Your Trusted Training Partner• Endorsed by Top Employers• Your Quality Training Provider• Our Tutors Are Industry Leaders

10 T LevelsDiscover more about these new two-year technical and vocational courses that combine classroom theory, practical Learning and a 45-Day industry placement.

12 Apprenticeships• Automotive & Engineering• Business, Administration & Finance• Care, Community & Education• Construction• Food, Catering & Hospitality• Hair & Beauty• IT & Digital• Public Services

Proud to be working with

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20 Professional Training Programmes• Automotive, Engineering & Construction• Business Skills• Care, Community & Education• English & Functional Skills• Food, Catering & Hospitality• Hair, Beauty & Complementary Therapies• Health, Safety & First Aid• Leadership & Management• University Level Short Courses

OUR BUSINESS SUPPORT PACKAGENEW COURSESThe COVID-19 pandemic has demonstrated the importance of our businesses having an online presence and the ability to sell their products and services online.

We have enhanced our digital marketing offer, building on our already successful courses and Apprenticeship to provide more training in this area. From marketing planning and content creation to WordPress, SEO and Analytics you’ll find everything you need for essential e-commerce on page 26.

FUNDING TOWARDS TRAINING COSTSWe understand that while training is a key part of supporting businesses to adapt and recover, you may not have the financial means to access training at this time. We can therefore offer 50% funding for the majority of the courses in this brochure, subject to eligibility.

Recovering from Covid-19

SUPPORTING BUSINESSES TO BOUNCE BACK

FULLY FUNDED PILOT TRAINING Many businesses have identified new opportunities, markets, or have adopted new working practices as a result of the challenges caused by COVID-19.

The College has access to funding and grants that allows it to work in partnership with businesses to address emerging training needs through the development of new courses and free pilots to hone course content. Contact the team to discuss how we can help.

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COVID-19 and social distancing have required the business community and College to be agile and flexible, adopting a ‘new normal’ as we move into recovery.

The College is committed to continuing its flexible approach and is passionate about being part of the solution that helps businesses to bounce back, grow and exploit new opportunities.

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CONTINUING REMOTE DELIVERY Remote delivery started as a means of delivering our Ofsted Outstanding training amid social distancing and lockdown. Feedback from learners and employers has been exceptional, as those based in all corners of our sometimes remote county have benefitted from the added convenience.

Our remote training model blends convenience with the quality you expect from Truro and Penwith College Business, with high levels of interaction, discussion, ideas and sharing best practice.

Look out for our remote learning graphic on the course pages of this brochure. A selection of our classroom-based courses are now also available remotely, allowing you and your staff to access them while at home or in the office.

INTRODUCING NEW TALENT & UPSKILLING CURRENT STAFF

Apprenticeships

It is important to remember that Apprenticeships can be used to train current members of staff. With the government funding 95% of the training costs for SMEs and large employers building their Apprenticeship levy, it can be the most cost-effective training option.

Businesses who have identified new opportunities, discovered new revenue streams or are in the process of reopening after COVID-19, will benefit from the added capacity that a new Apprentice can bring to ensure this trend continues as well as fresh energy and ideas.

Find out more about Apprenticeships on page 12.

T Levels

T Levels are new two-year technical and vocational courses coming in September 2020 and are equivalent to three A Levels. T Levels will combine classroom theory, practical learning and a 45-day industry placement to make sure students have real experience of the workplace. If you can offer an industry placement you will benefit from; fresh ideas, new talent, a means of filling your skills gaps, opportunities for staff to develop mentoring and supervisory skills and the reputational benefits of supporting young people.

Find out more on page 10.

Traineeships

A traineeship is a course that includes a work placement that can last from 6 weeks up to 12 months.

Traineeships help 16 to 24-year olds, or 25-year olds with an education, health and care (EHC) plan to prepare for an Apprenticeship or to start their career.

The College supports learners to enhance their maths, English and employability skills alongside a work experience placement within the sector that the learner would like to start their career.

Offering a traineeship placement would enable your business to benefit from the enthusiasm of a young person keen to join your industry and allows time for that young person to get to know your business and develop the skills and knowledge needed to make a positive contribution. If the fit feels right and your business is in the position to commit longer-term, you can employ the learner as an Apprentice, as full time member of staff or offer a longer work placement whilst they study a T Level.

If you are an employer who would like to explore offering traineeship work placements please get in touch with our Apprenticeship team using the contact details on page 13.

CORNWALL’S TOP FOR EMPLOYER SATISFACTIONRanked as the top FE and Tertiary College provider of Apprenticeships in Cornwall. Rated by 452 Cornish employers who took part in the Department for Education’s (DfE) Employer Satisfaction Survey in 2019.

YOUR TRUSTED TRAINING PARTNER

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Why Choose Us?

above the national average

12%

Nationalaverage

Overall employer satisfaction rate

84.3%

97.1%

above the national average

17%Nationalaverage

Overall Apprenticeship achievement rate

64.7%

81.2%

THE BEST HAIR & BEAUTY APPRENTICESHIPS IN THE UKWinner of Hair and Beauty Apprenticeship Provider of the Year at the AAC Apprenticeship Awards at ICC Birmingham in March 2020.

A POSITIVE IMPACT98% of ILM Leadership and Management learners anticipated a positive impact on their role and organisation after completing training in 2019/20.

IN THE UK’S TOP 10 FOR APPRENTICESHIPSNational achievement rates show Truro and Penwith College is in the top 10 of all 167 College providers in the UK. *Department for Education (DfE) Apprenticeship Achievement rates published in 2020

THE CHOICE OF CORNWALL FIRE & RESCUE SERVICE & ROYAL CORNWALL HOSPITALS NHS TRUSTThe first UK provider to offer Firefighting Apprenticeships and boosting Cornwall’s nursing numbers in partnership with Royal Cornwall Hospitals NHS Trust, as Cornwall’s only approved provider of NMC (Nursing and Midwifery Council) Apprenticeship qualifications.

MICHELLE PEARCE, RRL“The College’s Business Development Advisor is an extension of the business, helping us find the right people to start AAT Apprenticeships and identify training programmes that will deliver results.

“The majority of our workforce has completed some form of training with the College including; ILM leadership and management, seminars and bespoke training, which has been tailored to achieve efficiencies within our business.

“The College has gone above and beyond to help us access significant levels of funding towards our training costs.”

DARREN ETHERINGTON, WATSON-MARLOW FLUID TECHNOLOGY GROUP“We have been working with Truro and Penwith College for a number of years and have seen many high-quality employees progress through engineering Apprenticeships. The College’s programmes have helped us to produce engineers capable of producing some of the finest technical components in our industry.

“Tutors and Business Development Advisors from the College worked closely with us to design and launch brand new Apprenticeships in assembly and quality control to help us tackle a skills shortage in the sector.”

PAUL AINSWORTH, PAUL AINSWORTH GROUP“I decided to work with Truro and Penwith College because I loved what I saw. The College is a great place and you can see everyone is working hard to do their best for the students.

“The facilities are phenomenal and the biggest thing for me was that everyone I met had the same energy and desire as I have to do our bit and really make a difference with the skills shortage we are experiencing in the hospitality industry.”

Why Choose Us?

ENDORSED BY TOP EMPLOYERS

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ILM APPROVED CENTRE FOR LEADERSHIP & MANaGEMENT• Industry recognised leadership, management and

coaching qualifications from ILM, the UK’s leading provider

• Free student membership to the Institute of Leadership and Management

• High quality training materials, delivery and assessment resources

• ILM programmes that are proven to impact on business, and personal career progression

BESPOKE TRAINING PROGRAMMES• Training is designed from scratch in partnership with the

employer and intended learners and can include subjects such as; preparing for promotion, team leadership, problem solving and decision making, managing performance and efficiency to name a few

• Bespoke programmes can include the perfect blend of; qualifications, business specific content, individual coaching, business improvement projects and management assessments to tailor content to the needs of the learner and employer.

CORNWALL’S ONLY PROVIDER OF SELT TRAINING FOR NON-NATIVE ENGLISH SPEAKERS & ONE OF THE TOP FOR ESOl• Trinity College London’s only ‘listed Secure English

Language Tests (SELT) course provider’ in Cornwall, allowing the College to run approved courses that help individuals prepare for SELT tests needed for citizenship and visa applications

• Strong track record of delivery with many English for Speakers of Other Languages (ESOL) learners going on to start their own business or teach English abroad

DIGITAL & IT EXPERTS• A comprehensive suite of courses delivered by expert

trainers• Training for all levels from the use of common

applications and software for beginners, up to courses suitable for qualified computer technicians

ON A NATIONAL SCALE• The choice of employers across Cornwall and beyond,

delivering bespoke professional training as far afield as the Lake District

• Recognised as the best provider of Hair and Beauty Apprenticeships in the UK at the 2020 AAC Apprenticeship Awards

• Achievement rates place us in the top 10 of all College providers of Apprenticeships in the UK*

*Department for Education (DfE) Apprenticeship Achievement rates published in 2020

Why Choose Us?

YOUR QUALITY TRAINING Provider

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Paul KeeneDeputy Team Leader & Leadership & Management Trainer

Paul has supported thousands of managers from supervisor to director level over his 15-year career. He delivers a suite of ILM leadership and management qualifications from Level 2 - 7 along with bespoke leadership and management development programmes and one-to-one coaching.

“My mission is to inspire learning in others, in an evolving and dynamic subject, to achieve both personal and organisational success. My training helps to fuel curiosity and supports people with practical tools and techniques to thrive on their own leadership journeys.”

Steve JonesAdministration, Retail, Customer Service & Equality & Diversity Trainer

Steve has over 25-years of retail management experience with big-name supermarkets and leads a range of courses and subjects including: Business administration, retail, customer service and equality and diversity.

“Excellent customer service is crucial for a business to be successful. It’s important for every employee to feel valued and they must have the appropriate knowledge and skills to fulfil their role while meeting customer and consumer demands. This will be even more important in 2020/21 with the need for economic recovery from COVID-19.”

Esther Ledder ESF Digital Marketing Coach & Digital Developer

Esther boasts 15-years of industry experience in digital media, advertising and marketing management. She leads workshops and seminars designed to help Cornish businesses grow and is a training advisor for digital marketing Apprentices.

“I aim to bring energy, enthusiasm and empower individuals. Learning how to use appropriate platforms to create engaging content and successful marketing strategies is what all businesses strive for. This is especially important in Cornwall with so many industries relying on marketing to showcase their business to potential customers across the county and beyond.”

Louise CanhamESOL & SELT Trainer

Louise speaks five languages, has been teaching English for nearly 20-years and specialises in teaching English to speakers of other languages. Louise delivers a range of courses including: ESOL for beginners, intermediate and advanced learners, Secure English Language Test preparation (SELT) and ESOL for maths and is passionate about language transforming lives:

“I love the fact that we can have such a big impact. For students who came to this country as refugees, the Level 1 qualification empowers them in ways that simply cannot be quantified.”

Why Choose Us?

OUR TUTORS ARE INDUSTRY LEADERS

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WHAT ARE T LEVELST Levels are new two-year technical and vocational courses, which come after GCSEs and are equivalent to three A Levels. T Levels combine classroom theory, practical learning and a 45-day industry placement to make sure students have real experience of the workplace.

If you can offer an industry placement you will benefit from; fresh ideas, new talent, a means of filling your skills gaps, opportunities for staff to develop mentoring and supervisory skills and the reputational benefits of supporting young people.

Why should MY BUSINESS GET INVOLVED?Employers of all sizes across the country have the opportunity to provide a 45-day industry placement as part of T Levels. These can be undertaken as a block, individual days, or a combination to suit. Placements will offer several benefits to your business:• An opportunity to provide a positive experience for a

young person • A cost-effective recruitment pipeline for entry-level jobs• Help to build the capacity of your business and grow the

skills you need• Opportunity for existing staff to gain experience in

coaching and mentoring• Bringing in imaginative and new ideas• Extra resources for day-to-day projects

WHAT SUPPORT WILL BE AVAILABLE?If you can offer a placement, the College will support you at every stage of the process. This will include assistance with the necessary paperwork, a careful planning process and support with designing the placement. You will have a named contact for any questions you may have throughout the placement and you should quickly notice tangible benefits of having a student on a longer placement with the skills and knowledge relevant to your industry. Students will come prepared and will have already undertaken substantial classroom-based training in their chosen T Level subject.

WHAT ARE THE BENEFITS OF T LEVELS?In the coming years, you will begin to see T Levels appearing on CVs and job applications. Even if you are unable to offer a placement, you can have confidence in recruiting T Level graduates, who will be highly skilled and ready to work. By employing T Level students and creating career opportunities you can be assured of bringing skills and knowledge into your business. T levels are the way of building your workforce and your business.

T Levels

T LEVELS

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Truro and Penwith College is the only Cornish provider to have been selected by the Department for Education to deliver T Levels from September 2020.

WHAT IS DIFFERENT ABOUT T LEVELS?T Levels have been developed in collaboration with employers and will provide the skills and knowledge needed to progress to highly skilled employment, higher level study or an Apprenticeship. T Levels will include an industry placement with an employer so that students can apply their learning in a real workplace environment.

Around 80% of time will be spent in the classroom with the remaining 20% being spent on placement. This differs to an Apprenticeship, which is typically 80% on-the-job and 20% in the classroom and more suited to those who feel ready to enter the workforce or wish to gain a qualification alongside their current role.

WHERE DO I FIND OUT MORE?For more information about placements call 0800 0150600. To find out more about T Levels, visit gov.uk/dfe/t-levels or contact Truro and Penwith College, one of only 50 providers nationally from 2020: e: [email protected] t: 01872 267000

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INDUSTRY PLACEMENT: THE PROCESS

YEAR 1 Autumn TermStudent suitability assessment Industry group visits

YEAR 1 Winter TermPlacement matchingStudent interviews

YEAR 1 Summer TermPlacement begins

YEAR 2 Option 1Block placement*

YEAR 2 Option 2Weekly placement*

*Options available can vary depending on pathway and subject. A workplace coordinator will visit the line manager and students weekly.

WHAT SUBJECTS ARE AVAILABLE?The first three T Levels in Construction: Design, Surveying and Planning, Digital Production, Design and Development and NCFE/CACHE Childcare and Education will be offered in September 2020 by selected colleges and schools. More subjects will be offered in the years that follow allowing students to take a T Level in the following subject areas:

• Accounting• Agriculture, Land Management &

Production• Animal Care & Management• Building Services Engineering• Catering• Childcare & Education• Craft & Design• Cultural Heritage & Visitor

Attractions

• Data & Digital Business Services• Design, Development & Control• Design, Surveying & Planning• Digital Production, Design &

Development• Digital Support & Services• Finance• Hair, Beauty & Aesthetics• Health• Healthcare Science

• Human Resources• Legal• Maintenance, Installation & Repair• Management & Administration• Manufacturing & Process• Music, Broadcast & Production• Onsite Construction• Science

APPRENTICESHIPS: BOUNCING BACK FROM COVID-19Apprenticeships can be used to upskill current members of staff. With the Government funding 95% of the training costs for SMEs and large employers building their Apprenticeship Levy, it can be the most cost-effective option to provide your staff with the skills they need for challenges post COVID-19.

Businesses who have identified opportunities, discovered new revenue streams or are in the process of reopening after COVID-19, will benefit from the added capacity that a new Apprentice can bring to ensure this trend continues, for example:

• Digital Marketing Apprentices can help ensure any spikes in online sales continue post COVID-19

• Management and Business Improvement Apprenticeships will give managers the tools and confidence they need to tackle challenges post COVID-19 and can be the most cost-effective means of training current staff

• Administration Apprentices will provide the added capacity managers need to get their departments up and running and introduce more efficient and effective business processes

• Construction, Engineering and Manufacturing Apprentices will be crucial as construction sites and manufacturing facilities return to full capacity and need to ramp up their output

The College’s Business Development Advisors are here to help you identify the best programmes for your business and to advise on the Apprenticeship Levy, training costs and funding opportunities.

APPRENTICESHIPS

WORKING WITH A QUALITY APPRENTICESHIP PROVIDERTop for Apprenticeship achievement:

National achievement rates published by the Department for Education (DfE) in 2020 show Truro and Penwith College is in the top 10 of all 167 College providers in the UK.

Cornwall’s top College for employer satisfaction:Ranked as the top FE and Tertiary College provider of Apprenticeships in Cornwall. Rated by 452 Cornish employers who took part in the Department for Education’s (DfE) employer satisfaction survey in 2019.

The best hair & beauty Apprenticeships in the UK:Winner of Hair and Beauty Apprenticeship Provider of the Year at the AAC Apprenticeship Awards at ICC Birmingham in March 2020.

The choice of Cornwall Fire & Rescue Service & Royal Cornwall Hospitals NHS Trust:

The first UK provider to offer Firefighting Apprenticeships and boosting Cornwall’s nursing numbers in partnership with Royal Cornwall Hospitals NHS Trust, as Cornwall’s only approved provider of NMC (Nursing and Midwifery Council) Apprenticeship qualifications.

A key part of Cornwall’s Economic Strategy is to provide a skilled workforce and sustainable high-quality employment and careers. Our partnerships with employers across Cornwall allow us to continually develop programmes to reflect the constantly evolving needs of the workplace.

Apprenticeships

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Apprenticeship training begins

Prepare for your Apprentice to start

Interview

Shortlist applicants

Advertise your Apprenticeship job

• Work with the College to confirm the job role and Apprenticeship programme.

• Set the pay scale for your Apprentice, and the contract of employment in line with the length of the Apprenticeship programme.

In addition to receiving support from your advisor the College’s Apprenticeship Recruitment Team can help support your own recruitment activity, promoting opportunities and potentially suggesting candidates from our existing talent bank.

The College is happy to support you with this stage of the process.

Interview your shortlisted candidates. It is recommended that a member of the College’s experienced team is present on the interview panel. Alternatively, someone from the College will need to interview the candidate before they are confirmed as an Apprentice employee to ensure they are suitable for the training programme.

• Appoint a line manager or mentor for the Apprentice.• Consider content of the Apprentice’s induction programme, covering

the same regulatory responsibilities as any other employee.• Create a training timetable in partnership with the College.

• If your Apprentice is a new employee, start the induction programme and clearly explain their role.

• Arrange when the College’s training advisor will come in to meet the Apprentice and line manager or mentor.

• Support the Apprentice with regular meetings to monitor their progress / identify a need for further training.

Complete a vacancy form

I want to recruit a new ApprenticeContact the College and arrange a consultation with an Advisor to prepare for your new Apprentice or Apprentices.

I want to train an existing employeeContact the College and arrange a consultation with an advisor to prepare for your employee to start their Apprenticeship.

EMPLOYING AN APPRENTICE: THE PROCESS

For more information on how to employ an Apprentice, including Apprenticeship levels, pay and length of contract, please visit truro-penwith.ac.uk/employapprentices

Alternatively please get in touch to arange an appointment with one of our advisors. Contact us on 01872 242711 or email [email protected]

Discover more

Automotive & EngineeringCourse Duration

Engineering Operative (Level 2) An entry-level role in engineering operations covering; maintenance and breakdowns, components and systems, operating machines, assembling and repairing machines, press tools including; dies, jigs, and fixtures, fabrication and installation to name a few.

21 months

Engineering Technician - Machinist / Toolmaker (Level 3) This course is suitable for Apprentice machinists working in the advanced manufacturing sector, typically producing highly skilled, complex and precise work from specialist materials using conventional and/or CNC machine tools.

45 months

Engineering Technician - Technical Support Technician / Production Engineer (Level 3) For those working as part of a team to provide technical support and expertise to all areas of the engineering and manufacturing function.

45 months

Engineering Technician - Mechatronics Maintenance Technician (Level 3) Suitable to those responsible for ensuring that plant and equipment perform to the required standard. Typically, the work would cover a broad range of activities including installation, testing, fault finding and the on-going planned maintenance of complex automated equipment.

45 months

Metal Fabricator (Level 3) For staff who want to advance their welding skills and form structurally sound welds using arc welding. Metal fabricators are typically found in areas such as: Power generation, marine, transport, nuclear, processing, aerospace, pharmaceuticals, construction and many more.

45 months

Motor Vehicle Service & Repair Maintenance Technician - Light Vehicle (Level 3) This course is suitable for Apprentices working as motor vehicle technicians, who service and repair light vehicles such as cars and vans.

36 months

Apprenticeship Programmes

The College offers Apprenticeship programmes in over 40 areas with a provision that continues to develop as we work with Cornish employers to ensure our programmes deliver the skills needed in the workplace.

Apprenticeships are suitable for anyone over 16 and can be used to upskill current employees, fill skills gaps with new recruits or for succession planning.

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Business, Administration & FinanceCourse Duration

Assistant Accountant (Level 3) This course is ideal for Apprentices working as an assistant accountant or within the finance department of an organisation. Learners will gain the AAT Certificate in Accounting and the AAT Advanced Diploma in Accounting.

24 months

Professional Accounting or Taxation Technician (Level 4) This Apprenticeship may be used in accounting practice, a professional services company the HMRC or within an accounting department. Apprentices will complete the AAT Level 4 Professional Diploma in Accounting.

24 months

Business Administrator (Level 3) This course is suitable for Apprentices in key administration or business support roles, who need to improve efficiency, effectiveness, increase business knowledge and develop high-end business and IT skills. Due to the removal of the Business Administration Level 2 Apprenticeship we offer an extended version of this programme for Apprentices that are new to the workplace but have the potential to progress into a Level 3 Administrator role within 6 months.

15 months (21 months for extended programme)

Customer Service (Level 2) This course is suitable for Apprentices in customer service roles, where they are servicing the needs of a range of internal and external customers. It focuses on the core building blocks for strong productive customer relationships that support business objectives.

15 months

Digital Marketer (Level 3) For people working within marketing, social media, SEO and digital marketing roles. The course develops knowledge and skills in marketing, digital marketing, coding principles, SEO, social media campaigns and email marketing.

18 months

Team Leader Supervisor (Level 3) This course is suitable for staff in their first line management role, providing a solid foundation for career progression and the skills and confidence to manage a wide range of activities and challenging situations.

18 months

Learning Mentor (Level 3) This course provides the knowledge and skills to effectively mentor and develop new or less experienced members of your organisation. It is suitable for individuals who are mentoring Apprentices, new members of staff or people on development programmes.

14 months

Business Improvement (Level 3 or 4) This course is for people who will lead or play a key part in delivering business improvement projects. The course embodies core lean principles, developing the capacity to identify and manage improvement whilst engaging others in a culture of continuous learning. Managers responsible for department processes will be working at Level 3, with senior managers whose remit includes multiple departments or whole organisations working at Level 4.

16 months

Care, Community & EducationCourse Duration

Adult Care Worker (Level 2) This course is suitable for anyone who is new to the sector and would like to pursue a career in health and social care. It would also suit those already working in the sector as a care assistant or in a similar role.

19 months

Lead Adult Care Worker (Level 3) For those who have already achieved the Level 2 Adult Care Worker Apprenticeship and are progressing onto a more senior role with higher levels of responsibility. May also suit those in a senior caring role wishing to develop their skills.

23 months

Leader in Adult Care (Level 5) A Leader in Adult Care is responsible for managing community or residential based services. This role requires significant leadership skills, with the member of staff managing other care workers and networks or leading a service. They have a responsibility to ensure the service is safe, effective, caring, responsive to people’s needs and well-led. They may be a registered manager of a service, unit, deputy or assistant manager. They will be responsible for ensuring regulatory compliance of the care given and the values and training of staff.

24 months


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Course Duration

Early Years Practitioner (Level 2) Early Years Practitioners are found in a range of private and public settings including; full day care, children’s centres, pre-schools, reception classes, playgroups, nursery schools, home based provision, hospitals, social care settings, out of school environments and local authority provision. Practitioners deliver the Early Years Foundation Stage (EYFS) requirements set by government for the learning, development and care of children from birth to 5-years in both indoor and outdoor environments.

15 months

Early Years Educator (Level 3) This course is designed for Apprentices working in a childcare setting such as; nurseries, pre-schools and childminders. Some topics include; supporting healthy lifestyles, understanding legislation, children’s wellbeing and literacy and numeracy skills.

21 months

Teaching Assistant (Level 3) Typically for those already working as a Teaching Assistant or Learning Support Assistant, supporting the class teacher to enhance pupils’ learning either in groups or individually, ensuring pupils understand the work set, know their learning objectives and stay on task in order to make progress. Promoting self-belief, social inclusion and high self-esteem play an integral part to pupils’ well-being; ensuring they thrive in a positive, nurturing and safe environment.

21 months

Senior Healthcare Support Worker (Level 3) Senior Healthcare Support Workers help registered practitioners deliver healthcare services to people. These experienced support workers carry out a range of clinical and non-clinical healthcare or therapeutic tasks, under the direct or indirect supervision of the registered healthcare practitioner including; high quality compassionate healthcare, following standards, policies or protocols and always acting within the limits of their competence.

21 months

Nursing Associate (Level 5) Nursing associates work in the public, independent and voluntary sectors and it is a statutorily regulated profession. The broad purpose of the occupation is to provide care for people of all ages and from different backgrounds, cultures and beliefs. Nursing associates may provide care for people who have mental, physical, cognitive and behavioural care needs. They may provide care for people in their own home, the community, hospital or in any health care settings where needs are supported and managed.

24 months


Course Duration

Bricklayer (Level 2) For bricklayers wishing to gain a formal qualification. This Level 2 Apprenticeship will suit individuals who are starting a role within a construction environment, offering a practical approach and a solid platform for anyone wishing to develop a career in the sector.

36 months

Carpentry & Joinery - Architectural Joinery (Level 2) This Level 2 Apprenticeship will suit individuals who are starting a role as a site carpenter or architectural joiner within a construction environment, offering a solid start to their career.

27 months

Carpentry & Joinery - Site Carpenter (Level 2) This Apprenticeship will suit individuals who are starting a role as a site carpenter or within a construction environment, offering a solid platform to start their career.

27 months

Carpentry & Joinery - Architectural Joinery (Level 3) For those with a Level 2 qualification who are continuing to work as an architectural joiner within a construction environment. The course will develop the joiner's skills allowing them to take on more advanced work and supports their career progression.

18 months

Carpentry & Joinery - Site Carpenter (Level 3) For those with a Level 2 qualification who are continuing to work as a site carpenter within a construction environment. The course will develop the carpenter's skills allowing them to take on more advanced work and supports their career progression.

18 months

Painter & Decorator (Level 2) This course is designed for individuals working in painting and decorating, providing a practical approach and a solid platform for anyone wishing to start their career in this area.

39 months

Plasterer (Level 2) For individuals working in the construction industry who wish to become a professional plasterer. This course helps learners develop and practice the skills required for the role and supports their career progression.

39 months

Construction

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Course Duration

Baker (Level 2) This programme is suitable for those working in craft baking, making a wide range of breads and baked goods using both traditional and mechanical methods.

18 months

Commis Chef (Level 2) Supporting staff to train as commis chefs in fine and casual dining restaurants, hotels and gastro pubs. The primary objective of the Apprenticeship is to teach learners how to carry out the key functions in every section of the kitchen.

18 months

Production Chef (Level 2) For Apprentices working in environments such as schools, hospitals, the armed forces, care homes, high street casual dining or pub kitchens. They are likely to work with standardised recipes and menus, producing food in high volumes.

18 months

Chef de Partie (Level 3) This programme is for staff who are responsible for running a specific section of the kitchen in fine or casual dining restaurants, hotels and gastro pubs.

21 months

Senior Production Chef (Level 3) This course is designed for Apprentices training as sous or senior chefs, working in establishments where menus and dishes are created by a central development team for high volume production and need to be created with consistent perfection.

18 months

Hospitality Team Member (Level 2) This course is ideal for Apprentices who are new to, or already work in, roles including front of house, food preparation, barista services and guest services within restaurants, bars, hotels and pubs.

18 months

Hospitality Supervisor (Level 3) Suitable for virtually any duty supervisors or managers working in a variety of hospitality establishments. Job roles include head housekeepers or reception supervisors, concierge, guest, barista, reservations, conference and banqueting services.

18 months

Hospitality Manager (Level 4) This higher-level programme is for food and beverage managers, conference and event managers, kitchen managers, head chefs and housekeeping managers who need to develop skills in business, people, customers and leadership.

18 months

Food, Catering & Hospitality

stay connectedKeep up-to-date with the latest news and events from the College on social media.

European Social Fund Skills for Growth

• One-to-one impartial advice and guidance for career development• Information and support to access a wide range of courses, from non-accredited

short courses to industry-relevant qualifications• Financial assistance with course fees and associated training costs• Expert guidance and assistance from the ESF Developing Leaders project for high-

quality CPD and ILM qualifications• Access to specialist support for launching or growing your own business• Opportunities to benefit from the Outstanding provision available through Truro and

Penwith College Business

ESF RAISING INDUSTRY SKILLS FOR EMPLOYERS PROjEcT (RISE)


Talk to us about financial support to access training ANDqualifications to develop your career AND grow your business

Contact us today: [email protected]

European Social Fund Skills for growthEuropean Social Fund Skills for Growth


















Course Duration

Infrastructure Technician (Level 3) An infrastructure technician provides support to internal and external customers, helping them to be productive when using technology to do their own jobs, by using tools to problem solve and trouble-shoot non-routine problems. The infrastructure technician sets people up on systems and provides support, rectifying issues to maintain the organisations productivity.

14 months

Software Developer (Level 4) For Apprentices who are self-taught or have a formal qualification in developing simple applications. Learners gain the BCS Systems Development Essentials qualification and at least one other qualification relevant to their employer’s requirements.

24 months

IT & Digital


19

Hair & BeautyCourse Duration

Beauty Therapy (Level 2) An entry level course for those needing to learn about facials, eyelash and brow treatments, waxing, manicures, pedicures and make-up. Reception work is covered including meeting and greeting clients, booking appointments and answering the phone.

18 months

Advanced Beauty Therapist (Level 3)To provide, design and implement bespoke treatment plans. The advanced treatments range from manual therapies such as advanced massage techniques, and technical therapies - face and body electrical treatments. Advanced beauty therapists contribute to the financial effectiveness of the business.

21 months

Hair Professional - Barber (Level 2) For those starting their career who need to learn the basic barbering techniques. Taught skills include; cutting, styling, male colouring techniques and creating pattern work in the hair.

24 months

Hair Professional - Hairdresser (Level 2) For those starting their career who need to learn the basic hairdressing techniques. Taught skills include; consulting with clients, salon reception, conditioning and treating hair, styling and finishing, cut, colour and perm.

24 months

Advanced & Creative Hair Professional (Level 3) Advanced and creative hair professionals are creative, passionate and driven professionals who work without supervision, managing themselves and others when required. They provide a quality service, whilst working to the highest standards and continuously developing their personal and professional skills.

15 months

Nail Services Technician (Level 2) For those starting their career and providing a limited range of services to clients such as; manicure, pedicure, advising clients on gel polish services, basic nail art, nail enhancement and assisting and supporting more senior nail technicians.

15 months

Public ServicesCourse Duration

Operational Firefighter (Level 3) Firefighters tackle a wide range of emergency situations where problem solving and initiative is vital to resolve incidents quickly and calmly. Emergencies vary from; tackling fires, search and rescue and protecting people, animals and the environment from fire, natural or human disasters and hazardous materials.

27 months

BESPOKE TRAINING & DEVELOPMENT SOLUTIONSBespoke training packages allow us to build training programmes to suit employer’s needs, that reflect the individual values, challenges and ambitions of the business.Bespoke courses are available in a broad range of subject areas including:

• Leadership and management• Marketing• Coaching• Computing and IT• Customer service• English for speakers of other languages (ESOL)

PROFESSIONAL TRAINING PROGRAMMES

Bespoke solutions allow businesses to work in partnership with training experts to design solutions from scratch or adapt content within accredited programmes such as ILM leadership and management qualifications. Programmes often include supporting activities such as individual and team coaching, 360-degree feedback, psychometric assessments, action learning sets and facilitated workplace projects.

CORNWALL PARTNERSHIP NHS FOUNDATION TRUSTCFT has developed a bespoke leadership programme with the College that focuses on key principles of the Trust’s compassionate leadership model and provides learners with a Level 5 ILM qualification.

Learners have an internal coach at CFT who has also been trained by the College in 360-degree appraisal skills to provide reviews and feedback on leadership performance.

Phil Confue, Chief Executive of CFT, commented: “The nature of the NHS and the challenges our teams face on a daily basis means that a one size fits all, off-the-shelf leadership training programme simply isn’t effective in delivering the results we need.

“The leadership training programmes we deliver here in the Trust need to be delivered by an external provider, who thoroughly understands our challenges and goals. It is a pleasure to work with Truro and Penwith College Business on the delivery of this programme.”

The College delivers a range of professional qualifications from ILM leadership and management, marketing and accountancy to computing, health and safety and language and functional skills.

All our professional qualifications can be found on pages 22-42. If off-the-shelf qualifications don’t fulfil your business goals we offer fully bespoke solutions.

BespokeDevelopment

Solutions

Business Improvement

Projects

Psychometric assessments

Action Learning

Sets

360 degree feedback

ILM or City & Guilds

accreditation

Coaching training for

internal managers

Purposely designed training sessions

One-to-oneCoaching

Facilitated individual or group projects aimed at developing skills,

knowledge and building relationships whilst delivering projects

that add value to the organisation.

Facilitated small group sessions, consisting of

between four and seven individuals, designed to support problem solving

and expand thinking.

Questionnaire tools that enable greater understanding of an

individual’s personal traits and how these impact on

roles and relationships with others. This can support identification

of strengths and development areas.

Training internal staff to support the development of individuals within the

organisation.

To address specific organisational

development needs. Flexibility on location,

style and time of delivery.

One-to-one coaching with a fully trained coach,

ideal for developing confidence and

overcoming challenges.Accredited programmes adapted in response to

organisational need.

An opportunity to gain developmental feedback

from individuals who work with you in different

capacities. Questions can be adapted to reflect organisational values and behaviours or be aligned

with the content of an upcoming training course. Conducted via an online

platform with anonymised feedback.

21

Course Duration Cost Start Date

Computer Aided Design (Solidworks) City & Guilds - Level 1 For those working in the field of manufacturing and engineering design. Learn how an object is designed in 2D and 3D and how objects can be manufactured. Covers principles of 2D and 3D drawing environment in terms of hardware, software and physical surroundings. Typical composition of a CAD system and production of a component using solidworks software.

10 wks(evenings)

£262 14 Sep 2020 05 Jan 2021 19 Apr 2021

Computer Aided Design City & Guilds - Level 2 (Solidworks) Learners will be taught to create complex 2D sketches, using complex features and commands. Table driven parts, motion studies and adding additional information to a drawing layout to aid communication to the fabrication teams will also be covered, along with creating presentation quality displays of parts and assemblies.

15 wks(evenings)

£350 15 Sep 2020 04 Jan 2021

Computer Aided Design (Solidworks) - City & Guilds Level 3 Award For those with a background in computing and design or that have worked in manufacturing or engineering design for some time. This course will develop specialist 2D and 3D design skills to help learners progress in their role and career.

15 wks(evenings)

£400 15 Sep 2020 16 Mar 2021

Construction Skills (Bricklaying) - Level 1 Award Designed for learners with little or no knowledge of bricklaying who need to develop their skills. Learners must provide their own safety footwear and safety glasses.

10 wks(evenings)

£302 22 Sep 2020 12 Jan 2021 20 Apr 2021

Construction Skills (Carpentry & Joinery) - Level 1 Award This course is designed for learners with little or no knowledge of carpentry and joinery who need to develop their skills. Students must provide their own safety footwear and safety glasses.

10 wks(evenings)

£302 22 Sep 2020 12 Jan 2021 20 Apr 2021

Construction Skills (Painting & Decorating) - Level 1 Award This is an ideal opportunity for learners to gain the basic skills of painting and decorating in a friendly and relaxing environment. Learners must provide their own safety footwear.

10 wks(evenings)

£302 22 Sep 2020 12 Jan2021 20 Apr2021

Introductory TIG Welding - C&G Level 1 Award Designed for those working in a fabrication and welding role or those looking to further their career in this area, learners will train to become a successful craftsperson in the welding industry covering health and safety, setting up and using welding machines and welding test pieces.

8 wks(evenings)

£499 06 Oct 2020 12 Jan 2021 20 Apr 2021

TIG Welding - C&G Level 2 Award This qualification is designed for those wishing to build on introductory skills acquired at Level 1. Learners will develop and practise the skills required for more advanced welding work and career progression in the engineering sector.

10 wks(evenings)

£599 11 Jan 2021

Light Vehicle MOT Annual Training/Assessment - IMI For existing Light Vehicle (classes 3, 4, 5, and 7) MOT nominated testers who wish to prepare for, and complete, the DVSA MOT Annual Training and Assessment.

1 evening £100 08 Dec 2020 02 Feb 2021 09 Mar 2021

Automotive, Engineering & Construction

Delivered by industry professionals in our purpose-built workshops, we work in partnership with employers in this area to ensure our programmes include the skills needed in the workplace.

22


Business Seminar: Introduction to Equality & Diversity in the Workplace This course is suitable for learners of all levels, including employers, managers, supervisors, full-time and part-time workers, as everyone in the workplace has a responsibility for supporting equality and diversity. The course has been designed as an introductory level and so no prerequisite training is needed.

1 day (Remote Learning: 2 x 2hr sessions)

£120 24 Nov 2020 26 Nov 2020 (Remote) 16 Mar 2021 18 Mar 2021 (Remote)

Business Seminar: Assertiveness & Challenging Conversations This course is for new or existing team leaders, managers and team members who find it difficult being assertive in different situations and with different people. It’s also for those who find being in conflict situations challenging and want to discover the skills and techniques to improve when confronted with this in the workplace.


£120 01 Dec 2020 3 Dec 2020 (Remote) 11 Feb 2021 18 May 2021 19 May 2021 (Remote) 07 Sep 2021

Business Seminar: Introduction to Project Management For those starting out in project management or in need of essential project management tools and techniques. Delivered by an enthusiastic trainer with a passion for project management, it is packed with tools and techniques you can apply tomorrow.

1 day (Remote Learning: 2 x 2.5hr sessions)

£120 07 Oct 2020 (Remote) 10 Mar 2021

Business Seminar: Time Management for Managers This short course will introduce learners to tools and techniques that will enable them to manage their time more effectively, helping to improve personal organisation and productivity

Half day (Remote Learning: 2hr session)

£60 05 Nov 2020 10 Nov 2020 (Remote) 20 Jan 2021 13 Apr 2021 15 Apr 2021 (Remote) 22 Jul 2021

Business Seminar: Introduction to Coaching Coaching can be a powerful tool for both personal and career development. It is proven to increase confidence and the ability to overcome challenges. This course will help learners gain a better understanding of coaching and introduce them to some basic tools.


£120 15 Dec 2020 17 Dec 2020 (Remote) 18 Feb 2021 25 May 2021 26 May 2021 (Remote) 14 Sep 2021

Business Seminar: Customer Service This course focuses on fine tuning the end to end customer experience, ensuring all opportunities are to taken to leave a lasting positive impression.

1 day £120 04 Nov 2020 17 Mar 2021

Business Seminar: Delivering Briefings & Presentations This short course covers how to deliver confident and effective team briefings and presentations.

Half day (Remote Learning: 2 x 2hr sessions)

£60 12 Nov 2020 03 Feb 2021 04 Feb 2021 (Remote) 27 Apr 2021 29 Jul 2021 30 Jul 2021 PM (Remote)

Business SkillsSuitable for staff in a range of sectors, our business skills courses focus on boosting skills in core business functions.

Business Seminars & Workshops

23

Remote deliverySee page 05 for details


Business Seminar: Emotional Intelligence in the Workplace Recognising that emotions underpin all behaviours in the workplace is integral to managing relationships. Join us on this course to explore the different aspects of emotional intelligence and how these can be used constructively within your organisation.

1 day (Remote Learning: 4 x 1.5hr sessions)

£120 05 Nov 2020 12 Nov 2020 PM (Remote) 25 Feb 2021 26 Feb 2021 PM (Remote)

Business Seminar: Writing for Work Learners will develop their writing skills for work; avoid common errors and increase their confidence. The conventions for writing professional emails, letters and reports will be covered. Learners will practise how to organise and develop ideas coherently, concisely and where necessary, persuasively, using professional and appropriate language that is free of common errors.

1 day £120 30 Nov 2020 18 May 2021


Accounting AAT - Level 1 Award AAT Access gives learners a comprehensive understanding to work within the finance and accountancy profession. This course covers: accounting in a professional environment, mathematics for accounting, creating business documents and essential accounting procedures.

10 wks (Evening)

£225 28 Sep 20 (Evening) 04 Jan 21 (Evening) 05 Jan 21 (Evening) 19 April 21 (Evening) 27 April 21 (Evening)

Accounting AAT - Level 2 Certificate Focusing on purchase and sales ledgers as well as the preparation of books for final accounts. Learners will also be trained on the use of basic computing skills including SAGE.

35 wks £1,250 14 Sep 202016 Sep 202021 Sep 2020 (Evening)22 Sep 2020 (Evening)6 Oct 2020 (Evening)04 Jan 21 (Evening)20 Apr 21

Accounting AAT - Level 3 Diploma This course is for learners progressing from a Level 2 qualification with focus on preparation of financial accounts, VAT returns, costings, statistical analysis and professional ethics. Text books included.

50 wks £1,650 07 Sep 2020 (Evening) 08 Sep 2020 (Evening) 09 Sep 2020 16 Sep 2020 07 Jan 2021 11 Jan 2021 (Evening) 22 Apr 2021

Accounting AAT - Level 4 Diploma This course is for learners with a Level 3 qualification who, on successful completion, will attain AAT Technician status.

50 wks £1,997 08 Sep 2020 08 Sep 2020 (Evening) 19 Jan 2021 (Evening)

Bookkeeping IAB - Level 1 Award This course covers basic bookkeeping skills, which include the use of double entry systems and use of ledgers and cashbooks. Learners should bring a calculator, pen, pencil, ruler and notepad.

18 wks £262 14 Sep 2020 (Evening) 22 Feb 2021 (Evening)

Computerised Bookkeeping (SAGE Accounts) IAB - Level 2 Certificate This course uses the popular SAGE LINE 50 computerised accounts package. It covers sales, purchases, bank reconciliation, VAT schemes and reports. It is strongly recommended that learners have experience in manual bookkeeping.

15 wks £225 22 Sep 2020 (Evening) 23 Feb 2021 (Evening)

Payroll IAB - Level 1 Award This course introduces payroll record keeping and processing, giving learners the necessary underpinning knowledge and skills to record and process payroll transactions in semi-manual and computerised environments.

10 wks £225 21 Sep 2020 (Evening) 25 Jan 2021 (Evening)

Accounting & Finance

Professional Training Programmes

24




Advanced Diploma in Medical Administration City & Guilds - Level 3 The only nationally recognised qualification for medical secretaries in the UK, this course includes: Medical administration, business communication, medical terminology, medical principles and the practical skills units of medical word processing, audio transcription and PowerPoint. Assessment is two external examinations and four internal assignments.

34 wks £4,170 09 Sep 2020

Medical Terminology City and Guilds - Level 2 AwardThis course is suitable for beginners as well as those already working as a Medical Secretary/Administrator who may be looking to gain recognition for their knowledge and skills or who wish to have a refresher course in Medical Terminology.

10wks £350 10 Nov 2020

Administration & Secretarial


CompTIA A+ Computer Hardware Certificate An internationally recognised qualification for computer technicians. Covers hardware, operating systems and basic networking. Building systems from components, upgrading, repairing, and troubleshooting. Requires prior knowledge or experience. Assessed through two computer-based theory exams. Attending the Introduction to Computer systems or equivalent is highly recommended before doing A+.

30 wks £495 15 Sep 2020

CompTIA Network+ An internationally recognised qualification for network technicians, this course covers hardware, protocols, network operating systems and the services that run from them (e.g. Active Directory). Learners will build systems using theoretical processes and create small LANS in the lab while covering analysis and troubleshooting. This course requires some prior knowledge or experience using computers in a networked environment.

30 wks £495 15 Sep 2020

Introduction to Computers This course is designed for those new to computers, who wish to learn the basics in a relaxed and enjoyable atmosphere with the benefit of tutor support.

5 wks £47 27 Oct 2020 23 Feb 2021 20 Apr 2021

Introduction to Computers This course is designed for those new to computers, who wish to learn the basics in a relaxed and enjoyable atmosphere with the benefit of tutor support. The 10 week version of this course allows learners to develop their skills further with an increased level of detail.

10 wks £97 29 Sep 2020 12 Jan 2021 20 April 2021

Photoshop for Beginners This course invites learners to explore the basic tools of Photoshop. They will be able to open a picture file in Photoshop, save a picture on the desktop or CD and learn tools like selection, layer and colour manipulation.

10 wks £95 29 Sep 2020 05 Jan 2021 12 Jan 2021 20 April 2021

Understanding Internet & Email The internet can be accessed from our home computers, office, laptops and our phones. But even with this, many people still aren’t entirely sure what the internet is and how it really works. This course covers the basics of how the internet works and how emails are sent, received and stored.

1 day £100 05 Oct 2020 08 Mar 2021

Understanding Excel Covers turning unorganised data into useful information and becoming comfortable using the basic functions of Excel. This course provides a good foundation for the world’s most popular spreadsheet program. No prior knowledge of excel is required.

1 day or 2 evenings

£100 26 Oct 2020 (Evening) 08 Feb 2021 19 Apr 2021

Understanding Word Microsoft Word is the most popular word processing program available. Word is capable of significantly more than just editing text. Learners will finally learn how to edit styles, add a table of contents, and more.

1 day or 2 evenings

£100 19 Oct 2020 15 Feb 2021 (Evening)

Computing & IT


25


Working with Excel - Level 2 Building on Excel Level 1, this course provides solid knowledge of the most important tools in Excel. Learners will gain a powerful skill-set to use in building spreadsheets, making them even more efficient in their role. Please note for remote courses learners may need to visit Haven House to sit exams.

3 days (Remote Learning: 9 x 2hr sessions)

£160 08 Sep 2020 (Remote) 12 Oct 2020 PM (Remote) 19 Jan 2021 13 Apr 2021

Working with Word - Level 2 Designed for those who use Microsoft Word on a regular basis, learners will build upon the basic skills learned in the Level 1 course. The course will cover how to increase your productivity while using a wide range of tools to design the perfect document. Please note for remote courses learners may need to visit Haven House to sit exams.

3 days(Remote Learning: 9 x 2hr sessions)

£160 26 Nov 2020 (Remote) 03 Feb 2021

Excel for Business - Level 3 This is for anyone who has completed the Excel Level 2 course and is looking for more knowledge on Excel, including the foundations of working with pivot tables and basic macros. If staff work with Excel extensively, this course will benefit them.

4 days £210 06 Oct 2020 09 Feb 2021 04 May 2021

Word for Business - Level 3 This is an advanced Microsoft Word course that aims to take learner's knowledge to a more expert level, with topics such as how to work with references, marks, notes, index and table of contents, document security settings and working with forms.

4 days £200 03 Nov 2020 16 Mar 2021

European Computer Driving Licence (ECDL) - Level 2 Certificate The ECDL Certification is the perfect way for staff to prove their computer literacy skills. The course is designed for novices or casual computer users and will progress them to a high computer literacy standard. Many UK companies and organisations set the ECDL as a mandatory requirement.

9 days £295 17 Nov 2020 15 Mar 2021


Marketing Planning What should be included in a Marketing Plan and how to write one. This course will provide learners with a deeper understanding of the elements and factors involved in creating a marketing strategy, marketing principles and how to implement a strategy including; identifying goals, competitor research, customising for the audience and measuring success.

1 day (Remote learning: 2 half days)

£120 13 Oct 2020 27 Oct 2020 (Remote) 09 Mar 2021

Copywriting & Content Creation For those responsible for creating content and writing copy for web, blogs and social media. You will learn how to structure and adapt copy for the web, how to engage and develop a brand voice and style and how to optimise your copy for search engines.

1 day (Remote learning: 2 half days)

£120 20 Oct 2020 04 Nov 2020 (Remote) 16 Mar 2021 23 Mar 2021 (Remote)

WordPress Introduction to editing and managing websites in WordPress and optimising for SEO. This workshop will assume learners already have a WordPress site, it does not cover site development from scratch. We will introduce you to the WordPress Dashboard and basic editing functions such as how to edit page content, add pages and blog posts, add or edit photos and other media and adjusting the menu and navigation settings. We will also show you the basics of managing a WordPress site’s security including User Management, keeping backups and keeping on top of updates. We will also teach the basics of optimising a WordPress site’s content for Search Engines (SEO).

2 half days £120 10 Nov 2020 (Remote) 09 Feb 2021 (Remote)

Website & Social Media Analytics A key benefit of digital marketing tools is the data available to show how they are performing. Knowing what to measure, how often to report and where to find the most meaningful data can be very confusing and time consuming. This workshop will introduce learners to the marketing metrics they should be paying attention to on Google Analytics and social media platforms. It will help them decide what to include in their regular monitoring and reporting, put together a plan for when and how they will monitor activities and identify what they can afford to ignore.

Remote Learning: 2 half days

£120 12 Jan 2021 (Remote) 06 Apr 2021 (Remote)

Digital Marketing

Our Digital Marketing Apprenticeship has also proven to be a successful way of growing the digital marketing and online selling capacity within a business - see page 15


26



Law & Practice Cilex - Level 3 Certificate This course covers a range of law, practice and skills-based topics. Each of the units will be individually assessed in either January or June. This course will consist of: Introduction to Law and Practice, Legal Research Skills, Client Care Skills, Law of Tort, and Civil Litigation.

30 wks £1,265 08 Sep 2020

Law & Practice Cilex - Level 3 Diploma This course is the second-year follow-on from the CILEx Level 3 Certificate in Law and Practice, and completion of the Professional Diploma allows learners to progress to Level 6 study and, potentially, qualification as a legal executive. The course will consist of: Land Law, Conveyancing, Criminal Law, Criminal Litigation and Contract Law.

30 wks £2,573 07 Sep 2020

Law Cilex - Level 6 Professional Higher Diploma This course represents the final academic stage towards becoming a Legal Executive. Learners will need to complete three law units, one linked practice unit and two professional skills units.

30 wks £800 On application

Law

For more Business Skills courses, see our range of SUCCESS - University Level Short Coures on page 41


27


Human Resource Practice CIPD Level 3 Certificate This Chartered Institute of Personnel and Development qualification is for anyone working in a role with HR responsibilities. Developing competence in a range of core personnel skills, knowledge and understanding. The course provides a practical understanding of managing and working effectively with people with continuous assessment through a variety of methods.

33 wks £1,265 28 Sep 2020

Human Resources

Care, Community & Education

These qualifications support career progression and provide staff with the skills they need to flourish in health, social care, childcare and education settings. We have been awarded the Skills for Health Quality Mark by the National Skills Academy for Health and as an Outstanding education provider we pride ourselves on supporting individuals, businesses and schools to develop the skills to educate and train others.


Adult Care City & Guilds - Level 3 Diploma Suitable for individuals working in a role with supervisory or management responsibilities in the care sector. This qualification will allow learners to enhance their knowledge and develop skills that enable them to provide support to others, encouraging good practice across the workplace.

34 wks £2,882 22 Sep 2020 19 Jan 2021

Awareness of End of Life Care NCFE - Level 2 Award This course is suitable for those in a support worker or care assistant role who wish to raise their awareness and confidence in providing end of life care. It is also suitable for those with an interest in the subject. Learners will attend two taught days over two weeks. Assessment is through one associated assignment, which requires a degree of self-study.

2 days £175 15 Oct 2020 11 Jan 2021 13 May 2021

Awareness of Dementia NCFE - Level 2 Award This three-day award is suited to individuals who are new workers directly involved in providing health or care services to people with dementia, or for those that wish to move into this area of work. Learners will attend three taught days over three weeks. Assessment is through four associated assignments, to be completed within six weeks.

3 days £175 01 Mar 2021 10 May 2021

Care City & Guilds - Level 2 Diploma This qualification allows those working in the care sector to gain in-depth knowledge and understanding of the most current principles and practices. The delivery model of this qualification has a key focus on code of conduct, values and behaviours that will not only develop individuals but will also help build confidence and an ability to demonstrate their skills in the workplace.

34 wks £800 22 Sep 2020 19 Jan 2021

Health, Care & Childcare

28


Workplace Mental Health & Wellbeing This course is designed to allow learners to gain a basic understanding of workplace health and wellbeing. It is suitable for any member of staff within an organisation who wishes to develop their awareness of workplace wellbeing, the impact of organisational culture and how to introduce initiatives which better support staff with their health and wellbeing within the workplace.

1 day £100 05 Oct 2020 10 Mar 2021 11 May 2021

Early Years Practitioner CACHE - Level 2 Diploma This course will suit those who wish to work in a supporting role as a teaching assistant, nursery assistant or special educational needs assistant. The tutor will support learners to develop skills and knowledge alongside their work role or a placement in a nursery, pre-school or school setting. Learners will produce a portfolio of evidence in a number of units to achieve their qualification.

34 wks £800 22 Sep 2020 (Day & Evening) 23 Sep 2020 27 Jan 2021

Understanding Children & Young People’s Mental Health - NCFE Level 2 Certificate This course will increase learner’s knowledge and awareness of children and young people’s mental health (age range 5 - 18 years). By completing the qualification, learners will develop knowledge of; children and young people’s mental health in context, mental health problems commonly associated with children and young people, the impact of mental ill-health on children and young people and the support available to maintain mental wellbeing for children and young people.

20 wks £600 21 Sep 2020 19 Jan 2021

Early Years Workforce (EYE) CACHE - Level 3 Diploma This course is aimed at adult learners who are working with children in early years settings or wish to do so. This qualification will give you the Early Years Educator status allowing you to work unsupervised with children. GCSE Maths and English at Grade C or Level 4 and above may be required. An interview will be required to discuss expectations and course entry requirements.

32 wks £2,882 22 Sep 2020 22 Sep 2020 (Evening) 25 Sep 2020 05 Jan 2021 (Evening) 08 Jan 2021

Forest School Programme Support Ascentis - Level 2 Award The Ascentis Level 2 Award in Forest School Programme Support provides learners with the skills required to support Forest School Leaders when conducting Forest School outdoor programmes and activities. It is designed to meet the needs of teachers, youth workers, students and others in providing preparation for further development and study to becoming a Forest School Leader.

3 wks £250 03 Oct 2020 24 Apr 2021 26 Apr 2021

Mental Health Awareness NCFE - Level 1 Award This course is suitable for those with an interest in the subject or working in a support worker or care assistant role who wish to gain an awareness of the issues surrounding this sensitive topic. Learners will attend a one-day taught session. Assessment is through one associated assignment, completed within an agreed deadline, which may require a degree of self-study.

1 day £150 17 Nov 2020 19 Jan 2021 20 Apr 2021

Preparing to Work in Home-Based Childcare Award This qualification prepares learners to set up as a home-based childcare setting or who wish to be employed in home-based child settings as childminding assistants or other home child carers (eg. nannies, au pairs).

12 wks £500 15 Sep 2020 23 Feb 2021

Specialist Support Teaching & Learning in Schools City & Guilds - Level 3 This course is designed for experienced teaching assistants and other experienced school staff who support learning in a primary, secondary or special school. Optional units will allow learners to specialise in areas such as Special Educational Needs (SEN).

32 wks £2,225 30 Sep 2020 13 Jan 2021 21 Apr 2021

Supporting Teaching & Learning in Schools City & Guilds - Level 2 Certificate This course is designed for closely supervised learning support staff who work under the direction of a class teacher whose lesson planning and day-to-day direction will set the framework within which the individual works. Learners will develop and practice the skills required for employment and/or progression in the education sector.

32 wks £800 30 Sep 2020 13 Jan 2021 21 Apr 2021


29

REACH Cornwall is the College’s ESF part-funded project for the health and social care sector. With a mission to raise excellence and aspirations in Cornwall and the Isles of Scilly, REACH Cornwall works in partnership with employers to identify training needs and develop high quality solutions that deliver results for employers and their teams. Visit reachcornwall.org.uk for more information.


Higher Level TA Status This is awarded to support staff who meet the national HLTA standards. An HLTA does all the things that a regular teaching assistant does but the biggest difference is the increased level of responsibility. HLTAs teach classes on their own, cover planned absences and allow teachers time to plan and mark.

2 days £850 14 Oct 2020 03 Feb 2021 19 May 2021

Specialist Support Teaching & Learning in Schools City & Guilds - Level 3 This course is designed for experienced teaching assistants and other experienced school staff who support learning in a primary, secondary or special school. Optional units will allow learners to specialise in areas such as Special Educational Needs (SEN).

32 wks £2,225 30 Sep 2020 13 Jan 2021 21 Apr 2021

Supporting Teaching & Learning in Schools City & Guilds - Level 2 Certificate This course is designed for closely supervised learning support staff who work under the direction of the class teacher whose lesson planning and day-to-day direction will set the framework within which the individual works. Learn, develop and practice the skills required for employment and/or progression in the education sector.

32 wks £800 30 Sep 2020 13 Jan 2021 21 Apr 2021

Supporting Teaching & Learning in Schools


Makaton Levels 1 & 2 A signed communication package for use with children and adults with learning difficulties. The foundation level is suitable for professionals.

4 wks £114 28 Sep 2020 (Evening) 18 Jan 2021 (Evening) 26 Apr 2021 (Evening)

Makaton Level 3 A signed communication package for use with children and adults with learning difficulties. This course concentrates on improving and developing signing and symbol skills. You will learn translation skills using signs and symbols. You will revise the signs and symbols you learned on the foundation or Level 2 course and learn the signs and symbols for stages 5-8 of the core vocabulary.

2 wks £60 09 Nov 2020 (Evening) 01 Mar 2021 (Evening) 07 Jun 2021 (Evening)

English & Languages


Assessing Vocational Achievement City & Guilds - Level 3 Certificate This course is for industry professionals who are training to become a qualified assessor for vocational qualifications. You must have a contract with an assessment centre and have access to two real learners who are undertaking a relevant qualification or Apprenticeship. The course will cover a wide range of assessment methods including oral, written, assignments and projects to name a few.

2 days £811 28 Sep 2020 14 Jan 2021

Education & Training City & Guilds - Level 3 Award This course is an introduction for those who wish to teach or train in further, adult or continuing education. There is no requirement to be in a teaching role as assessment is by observed micro teaching and written coursework.

12 wks £400 22 Sep 2020 (Evening) 22 Feb 2021 (Evening) 23 Feb 2021 (Evening)

Practical Training Skills Do you have to train staff members who have to carry out practical tasks? The use of a structured approach will give your team member confidence in acquiring these new skills. Your team will work safely and independently in a short period of time and you will be able to deliver truly effective on-the-job training.

3 days £500 03 Nov 2020 11 May 2021

Training, Assessing & Instructing


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English & Functional Skills

Avoid communication issues, give your staff the tools they need to greet clients professionally and communicate effectively in writing. We can support those who need to brush up on functional English skills or are non-native English speakers.


ESOL This course is for non-native English speakers and will support the improvement of reading, writing, speaking and listening skills for living and working in the UK. Learners will meet people from all over the world, gain more confidence and have fun with our varied enrichment programme throughout the year.

4 wks £100 Rolling start dates (Every 4 - 12 weeks)

Preparation Course for UKVI - Trinity SELT For those that need to apply for a UK visa extension or British Citizenship. The College is the only approved centre in Cornwall delivering Trinity SELT preparation courses. We will make sure learners know everything they need to pass their Secure English Language Test so they can take their exam with confidence.

12 hours over 4 days

£100 Dates available on request

English - Functional Skills For those who wish to attain a nationally recognised GCSE level qualification in English for use at work, for study and everyday life. This course will provide underpinning English skills to increase confidence, access further and higher education courses, improve career prospects or to help children with their school work.

4 days £215 (funding available)

30 Sep 2020 06 Jan 2021 14 May 2021

Maths - Functional Skills For those who wish to attain a nationally recognised GCSE level qualification in maths for use at work, for study and everyday life. This course will provide underpinning maths skills to increase confidence, access further and higher education courses, improve career prospects, or to help children with their school work.

4 days £215 (funding available)

04 Nov 2020 03 Feb 2021 11 Jun 2021

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Working in partnership with some of the biggest names in Cornish hospitality, our tutors are industry professionals who understand the work environment and deliver training accordingly.


Barista Skills - Level 2 Award This qualification will provide learners with the knowledge and skills to produce coffee, hot chocolate, smoothies, juices and tea. This award is ideal for both coffee enthusiasts and individuals that are progressing towards a career in hospitality.

6 wks £147 07 Sep 2020 (Evening) 02 Nov 2020 (Evening) 25 Jan 2021 (Evening) 15 Mar 2021 (Evening) 17 May 2021 (Evening)

Food Safety in Catering - Level 2 This is an excellent introduction to food safety in catering and will benefit all employees at all levels, particularly those who hold, or are about to hold, a food safety role within their catering organisation.

1 day £60 24 Oct 2020 28 Nov 2020 06 Feb 2021 06 Mar 2021 08 May 2021 22 May 2021

Food Allergen Awareness - Level 2 This course is for food handlers in all types of food establishments. All food handlers have a legal responsibility to ensure that the food they manufacture, sell and/or serve is safe for the consumer to eat, which is particularly true when providing food products to people with food allergies or intolerances.

0.5 days £45 Dates available on request

Introduction to Professional Cookery VTCT - Level 1 Diploma This qualification will give learners a comprehensive introduction to the hospitality industry teaching you a range of skills including boiling, braising, stewing, baking, roasting, grilling and frying all meats and poultry.

34 wks £1,287 08 Sep 2020

Professional Cookery VTCT - Level 2 Diploma This qualification will develop knowledge and skills in professional cooking. It will teach learners to to prepare and produce stocks, soups, sauces, fruit, vegetables, meat, fish dishes, biscuits, cakes and sponge products. Kit and uniform required.

34 wks £1,287 08 Sep 2020

Supervising Food Safety in Catering - Level 3 Award This Level 3 food hygiene training course is designed for managers and supervisors in the catering industry to help them understand their essential day-to-day responsibilities, including how to implement the basics of a HACCP food safety management system.

3 days £180 Dates available on request

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Food, Catering & Hospitality


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Spirits WSET - Level 1 Award This qualification is a beginner level introduction to spirits for those starting a career in the industry or pursuing an interest in spirits. For individuals new to the subject, this qualification offers a hands-on introduction to the world of spirits. Learners will explore the main styles and types of spirits through sight, smell, and taste to develop an understanding of the key factors affecting flavours and aromas.

1 day £95 Dates available on request

Wine WSET - Level 1 Award For individuals new to wine study, this qualification provides a hands-on introduction to the world of wine. Learners will explore the main types and styles of wine through sight, smell, and taste, while also gaining the basic skills to describe wines accurately, and make food and wine pairings.

1 day £95 Dates available on request

Wines WSET - Level 2 Award This is a beginner to intermediate level qualification exploring wines and spirits for those working in the industry or wine and spirit enthusiasts. Exploring the major grape varieties and wine regions, learners will discover the styles of wines produced as well as key classifications and labelling terminology. A basic overview of the key categories of spirits and liqueurs will also be provided.


Wines & Spirits WSET - Level 3 Award This is an advanced level qualification for professionals working in the wine industry and for wine enthusiasts. For individuals seeking to delve deeper into the world of wines, this qualification provides a detailed understanding of grape growing and wine making. Upon completion learners will be able to assess wines accurately, and use their understanding to confidently explain wine style and quality.


Hospitality Table Cornwall is the College's ESF part-funded project for the Hospitality sector. The project aims to work in partnership with employers to create initiatives that increase recruitment, raise aspirations for quality careers and develop industry-relevant pathways to improve skills, productivity and quality across Cornwall and the Isles of Scilly. Visit hospitalitytablecornwall.co.uk for more information.

Hair, Beauty & Complementary Therapies

Staff from our Inspiration training salons work in partnership with local salons to develop outstanding hairdressers and beauty therapists of the future.


Beauty Specialist Techniques VTCT - Level 2 Certificate This is a vocational qualification and includes all the required elements to work effectively as a junior beauty therapist including mandatory units covering the following: Facial skincare, eyelash and eyebrow treatments, make up, health and safety and client care.

34 wks £995 07 Sep 2020 08 Sep 2020

Beauty Therapy Studies VTCT - Level 3 Diploma The content of this qualification is comprised of all the required elements to work effectively as a beauty therapist including: Health and safety, client care and communication, electrical face and body treatments and body massage. These units are all mandatory.

34 wks £3,345 07 Sep 2020

Make Up Artistry VTCT - Level 3 Diploma This course covers the specialised use of make-up in connection with fashion and photographic work, cosmetic camouflage and working with performers in a theatrical environment. With close links to photographers and amateur dramatic groups, the emphasis is on gaining lots of experience in this exciting field.

30 wks £3,345 18 Sep 2020

Nail Treatments VTCT - Level 2 Certificate This course is suitable for those wishing to specialise in nail services including; manicure, pedicure, extending, repairing and maintaining nails, nail art, salon reception and health and safety.

15 wks £687 14 Sep 2020 15 Sep 2020 (Evening) 16 Sep 2020 18 Jan 2021 19 Jan 2021 (Evening) 20 Jan 2021

Nail Services VTCT - Level 3 NVQ Diploma This course is aimed at learners that already have a manicure and pedicure qualification. During the course learners will cover all nail systems, 3D nail design and competition work. There will be an additional cost for kit. Uniform cost is approx £54. Learners will be required to complete assignments to support your studies.

20 wks (Day) 27 wks (Evening)

£2,583 07 Sep 2020 (Evening) 09 Sep 2020 22 Sep 2020 10 Nov 2020 (Evening) 11 Jan 2021 (Evening) 23 Feb 2021 (Evening) 24 Feb 2021

Threading & Henna Workshop A fun filled day combining Asian body art and an innovative method of hair removal. The morning is spent learning about the application of natural henna and creating tattoos. In the afternoon learners will explore how to thread well-defined eyebrows with long lasting results.

1 day £31 24 Oct 2020 06 Feb 2021

Beauty & Nails

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Facial Massage & Skincare VTCT - Level 2 Award This is a qualification that has been specifically designed to develop practical skills in providing facial skin care.

10 wks £400 11 Jan 2021

Wax Depilation VTCT - Level 2 Award This qualification has been specifically designed to develop practical skills in how to remove hair using waxing techniques.

12 wks £450 14 Sep 2020


Bridal Hairdressing This course is designed to strengthen and enhance creative skills in bridal work. Prior hairdressing skills are essential.

8 wks £114 29 Sep 2020 12 Jan 2021 27 Apr 2021

Colouring Hair Refresher This course is aimed at stylists who want to refresh or update their knowledge and skills in colouring. Learners will need to provide their own models if possible.

10 wks £190 24 Nov 2020

Cutting Hair Refresher This course is aimed at hairdressers who want to refresh or update their skills in cutting hair. Learners will need to provide their own models if possible.

10 wks £190 22 Sep 2020 27 Apr 2021

Barbering - VTCT Level 2 Certificate This course is aimed at students who wish to specialise in male grooming and covers all aspects of barbering techniques. Each unit will consist of practical assessments, written and oral tests, and assignments, which will contribute to a portfolio of evidence that will be presented at the end of the course.

20 wks £700 07 Sep 2020 07 Sep 2020 (Evening) 24 Sep 2020 21 Jan 2021 08 Feb 2021 08 Feb 2021 (Evening)

Women's Hairdressing VTCT - Level 2 Certificate This course is aimed at those who wish to become hairdressers and who have little or no prior experience. The knowledge and skills learnt throughout the course will be tested through assessments, assignments and online tests. Additional costs approx. £250 for full hairdressing kit and uniform.

34 wks £1,287 07 Sep 2020 08 Sep 2020 11 Jan 2021 12 Jan 2021

Hairdressing Studies VTCT - Level 3 Diploma The content of this qualification includes all the required elements to work effectively as an advanced hairdresser or stylist including: Health and safety, client consultation, advanced cutting, styling and colouring techniques and selling products and services to clients.

34 wks £2,583 07 Sep 2020 08 Sep 2020

Hairdressing


Eye Enhancer - Lift, Define & Lengthen Learners will achieve three qualifications with this course, including Level 2 Awards in Lash and Brow Treatments and Lash Perming, as well as a Level 3 Award in Eyelash Extensions. Shaping and defining the brows using a variety of hair removal and tinting techniques will be covered along with how to lift and curl natural lashes and the application of semi-permanent individual lashes.

18 wks £550 08 Sep 2020 (Evening) 26 Jan 2021 (Evening)

Russian Lashes The Russian layering technique has made a breakthrough in the US and Europe, and involves adhering synthetic, ultra-fine lashes onto a single natural lash. The main benefit of Russian layering is that it gives clients a full, high impact look with maximum natural looking volume. This procedure is very intricate and learners must already hold a Level 3 Eyelash Extension qualification.

2 wks £100 26 Oct 2020 (Evening) 05 Nov 2020 02 Feb 2021 (Evening) 08 Feb 2021 (Evening) 29 Jun 2021 (Evening)

Lashes


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Complementary Therapies VTCT - Level 3 Diploma This qualification allows learners to practise body massage, aromatherapy and reflexology. The course also includes; anatomy, physiology and pathology, principles and practice for complementary therapies, health and safety, business planning, first aid and an additional unit of nutritional advice.

34 wks £4,670 07 Sep 2020 08 Sep 2020 10 Sep 2020 11 Sep 2020

Introduction to NLP (Neuro Linguistic Programming) Interested in what makes people tick? In a brief introduction to NLP and some other popular psychology tools and models, learners will further develop their selfawareness, confidence, and ability to understand and relate to others. This is a hands on course for those who value clear communication and personal development.

5 wks £69 02 Nov 2020 22 Feb 2021 07 Jun 2021

Massage VTCT - Level 3 Diploma This course will train learners to a professionally competent level in order to carry out a comprehensive range of massage techniques and is a good platform for sports massage or other therapy courses. The course covers principles and practice for complementary therapies, business plans, case studies and health and safety.

32 wks £2,882 10 Sep 2020

Reflexology VTCT - Level 3 Diploma A substantial vocational qualification that will prepare you for a career as a reflexologist.

34 wks £2,882 11 Sep 2020

Sports Massage Therapy VTCT - Level 3 Diploma Designed to provide learners with the requisite knowledge, understanding and skills to work as a sports massage practitioner, with non-pathological (non-injured) tissue. Learners will develop the understanding, skills and techniques to plan, prepare for and apply a range of sports massage methods to uninjured clients.

30 wks £2,225 22 Sep 2020

Sports Therapy VTCT - Level 4 Certificate A vocational qualification that will prepare learners for a career as a sports massage practitioner working with injured clients. All the units in this qualification relate directly to the specific job role of a sports massage practitioner.

30 wks £811 21 Sep 2020 22 Sep 2020

Indian Head Massage VTCT - Level 3 Certificate This vocational course aims to train learners in Indian head massage techniques, designed for relaxation purposes. The treatment includes hands on massage to the upper back, shoulders, neck, arms, head and face. Health, safety, security and employment standards will be covered as part of this course.

15 wks £941 22 Sep 2020 23 Feb 2021 20 April 2021

Aromatherapy VTCT - Level 3 Diploma A substantial vocational qualification that will prepare you for a career as an aromatherapist.

30 wks £2,882 10 Sep 2020

Complementary Therapies


Fitness Instructing Exercise to Music YMCA Awards - Level 2 Certificate For learners wishing to gain a teaching qualification that is nationally recognised within the fitness industry. Previous learners have tended to find employment easily as this qualification is readily accepted within leisure facilities or for those wishing to become self-employed instructors.

13 wks 30 wks (Evening)

£370 12 Sep 2020 16 Sep 2020 (Evening) 20 Feb 2021

Fitness Instructing Gym YMCA Awards - Level 2 Certificate Providing learners with a teaching qualification that is nationally recognised within the fitness industry. Previous learners have tended to find employment easily as this qualification is readily accepted within leisure facilities or for those wishing to become self-employed instructors.

13 wks 30 weeks (Evening)

£370 12 Sep 2020 16 Sep 2020 (Evening) 20 Feb 2021

Personal Training YMCA Awards - Level 3 Certificate This course is designed for those looking to pursue a career as a personal trainer in a health club, sports or leisure centre environment, or on a self-employed basis. Learners must hold a Level 2 Certificate in Gym Instructing.

30 wks £1,417 19 Sep 2020 27 Feb 2021

Sport, Fitness & Health


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Health, Safety & First Aid

These courses will help your business meet its regulatory obligations and ensure staff have the skills to cope with emergency situations.


Emergency First Aid in the Workplace - Level 3 Award This course is for anyone who might need to provide first aid to someone who is injured or becomes ill at work, and covers common injuries, illnesses, accidents and emergencies that could happen in the workplace.

1 day £70 21 Nov 2020 28 Nov 2020 06 Mar 2021 08 May 2021

First Aid at Work - Level 3 Ideal for anyone wishing to become a first aider, this course covers a wider range of subjects than that covered by the Emergency First Aid in the Workplace qualification. It provides learners with the skills and knowledge to deal with first aid situations in higher risk workplaces or workplaces with an increased number of employees.

3 days £180 07 Nov 2020 28 Nov 2020 13 Mar 2021 08 May 2021

Health & Safety in the Workplace - Level 2 Award Everyone in the workplace, no matter the industry, is required to take sufficient and appropriate health and safety training. This Level 2 training course is suitable for workers of all abilities and is intended as a 'foundation' level course, designed to maintain learners' health and safety knowledge.

1 day £70 11 Nov 2020 28 Nov 2020 06 March 2021 09 March 2021 08 May 2021 18 June 2021

Safe Moving & Handling - Level 2 Award This qualification raises awareness of how incorrect manual handling can cause injury. It also covers the process for carrying out a manual handling risk assessment. This course is suitable for general workplace hazards and controls associated with manual handling of general articles such as furniture, boxes, sacks and work equipment.

0.5 day £55 23 Oct 2020 26 Feb 2021 14 May 2021

Risk Assessment - Level 2 For all employees, this one day course covers a variety of topics, including: The main causes of work-related fatalities, processes for undertaking a risk assessment, methods that can be used to prioritise risks and more.

1 day £70 13 Oct 2020 09 Dec 2020 09 Feb 2021 31 March 2021 22 June 2021 30 June 2021

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Leadership & Management

Outstanding Leadership and Management training programmes designed to develop managers from the start of their careers through to senior leadership positions.


Leadership & Team Skills ILM - Level 2 Award Providing learners with the skills to lead, organise and motivate a team. This course helps boost the learner's performance as a team member and helps to make that transition from a team member to a team leader. It will help build and broaden the team skills learners already have. We recommend that you combine this course with two half day seminars on Time Management and Delivering Briefings and Presentations.


£495 22 Sep 2020 30 Sep 2020 (Remote) 02 Dec 2020 04 Dec 2020 (Remote) 02 Mar 2021 04 Mar 2021 (Remote) 10 Jun 2021

Effective Coaching ILM - Level 3 Award This course provides a thorough introduction to coaching practices and techniques and involves significant practical experience to help learners develop key coaching skills. At the end of the course, attendees should feel confident to coach professionally or in the workplace. Coaching helps individuals to build confidence, take greater ownership and improve effectiveness and productivity. We recommend learners combine this course with two 1:1 Coaching Sessions.

5 days Remote Learning (12 x 2hr sessions)

£725 15 Oct 2020 23 Oct 2020 (Remote) 18 Feb 2021 19 Feb 2020 (Remote) 10 Jun 2021 11 Jun 2021 (Remote)

Leadership & Management ILM - Level 3 Award Ideal for managers who want to increase their confidence to manage a range of team activities. It equips managers with the knowledge and skills needed to lead, develop, motivate and engage their teams. The course also focuses on solving work-based problems to achieve tangible business improvements. We recommend learners combine this course with 2 full day seminars on Assertiveness and Challenging Conversations and Introduction to Coaching.


£725 22 Sep 2020 24 Sep 2020 (Remote) 08 Dec 2020 09 Dec 2020 (Remote) 02 Mar 2021 03 Mar 2021 (Remote) 03 Jun 2021

Principles of Leadership & Management ILM - Level 3 Certificate This course includes the content of the Level 3 Award above and then builds on that foundation to introduce skills needed for long term management success. This includes further understanding of the role and impact as a leader, training and coaching a team and planning and managing change.

10 days £1,350 02 Mar 2021

Leadership & Management ILM - Level 5 Award For practicing middle managers looking to advance their career, this course will help prepare learners for senior management responsibilities. The course focuses on operational management, driving results and business improvement and supports the move to senior management by focusing on strategic thinking and your ability to lead others. We recommend that learners combine this course with a 360 Degree Feedback Assessment and 1:1 Management Coaching session.

6 days (Remote Learning (12 x 2hr sessions)

£925 23 Sep 2020 02 Oct 2020 PM (Remote) 14 Jan 2021 18 Jan 2021 (Remote) 22 Apr 2021 23 Apr 2021 PM (Remote)

Institute of Leadership & Management - ILM

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Effective Coaching & Mentoring ILM - Level 5 Certificate This course is for practising managers developing their confidence, knowledge and skills to perform effectively as coaches and mentors, and to put in place coaching programmes within an organisation. This course builds on existing coaching skills to introduce greater self-awareness and increased effectiveness as a coach. We recommend that learners combine this course with a 360 Degree Feedback Assessment and 1:1 Management Coaching session.

8 days £1,300 15 Sep 2020 03 Mar 2021

Management NVQ Diploma ILM - Levels 5 & 7 Aimed at middle managers with responsibility for substantial programmes and resources, this course develops skills in strategic planning, strategic change and business process design alongside core leadership and management abilities such as inspiring colleagues and delivering results.

18 months £1,950 Rolling start dates

Leadership & Management ILM - Level 7 Award Learners will develop their strategic skills, ability to make informed decisions and enhance their personal brand. Designed for senior managers and leaders who recognise they must satisfy various stakeholders and want to invest in their own personal brand while developing their skills.

6 days £1,200 Dates available on request


360 Degree Management Feedback Assessment This process involves managers receiving anonymised feedback from senior colleagues, peers and direct reports to support them to gain a better understanding of their strengths and areas of development as a leader within their business. The feedback process is facilitated via an online tool that emails each respondent and produces a feedback report. The coaching session supports individuals to reflect on their feedback and develop personalised action plans.

N/A £250 Arranged with learner (Face-to-face or Remote)

EBW Emotional Intelligence Test including Feedback & Coaching Session Based on 20-years use and research this tool focuses on eight key factors that influence emotional intelligence at work, enabling people to better understand why they behave as they do. It provides an invaluable insight into a person’s ability to manage the emotional drivers (stress resilience, motivation to success etc) that impact on their performance at work.

N/A £250 Arranged with learner (Face-to-face or Remote)

1:1 Management Coaching Session Coaching sessions are client driven; they focus on goals such as becoming more self-reliant, gaining confidence, overcoming challenges or applying new approaches in the workplace. 80% of people who receive coaching, report increased self-confidence and 70% benefit from improved work performance, relationships and more effective communication skills.

Typically 1 - 1.5 hours

£150 Arranged with learner (Face-to-face or Remote)

Management Development Tools & Coaching


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stay connectedKeep up-to-date with the latest news and events from the College on social media.


eSF INNOVATION IN HIGHER LEVEL SKILLS project


Talk to us about the skills that your business needs – now and for the future• Dedicated support to understand the skills needs of your current and future workforce• Business networking events and sector-specific forums• Chance to participate in initiatives to boost recruitment and retention• Fully-funded access to pilot training courses to trial new skills programmes• Opportunity to collaborate with the Ofsted Outstanding Truro and Penwith College to co-design

training programmes that are relevant for your industry• Access to financial assistance for high-quality work placements• Information and support to access a wide range of courses, from non-accredited short courses

to industry-relevant qualifications









European Social Fund Skills for growthEuropean Social Fund Skills for Growth







University level Success short courses

These short courses are modules taken from University level qualifications or developed bespoke due to employer needs and are accredited by the University of Plymouth. Each has been hand-picked to provide stand-alone short courses that enhance skills and knowledge in specific areas, while also offering the opportunity for learners to decide if progressing to a full University level course is right for them.


Project Management for Business - Level 4 Aspiring project managers, or practising project managers will gain the knowledge to implement good practice throughout the whole project lifecycle thereby preventing project failure and increasing delivery efficiency. Learners will develop skills to present, evaluate and interpret qualitative and quantitative data, communicate results with structured coherent arguments and gain transferrable management skills to support career development.

5 Days £830 Sep 2020 Feb 2021 Apr 2021

The Digital Marketing Opportunity - Level 4 This course is aimed at those that have or are interested in having responsibility for digital marketing or are interested in learning more about the benefits of adopting a digital marketing strategy. Learners will gain a raised awareness of the benefits of adopting a dynamic digital strategy within a business. They will identify ‘digital’ consumer behaviour, how businesses can develop ethical targeting strategies and learn to evaluate how traditional marketing techniques can enhance and complement digital strategies.

6 days £830 Apr 2021

Digital Marketing Planning - Level 5 For those working in or interested in boosting their knowledge and skills around digital marketing and how businesses can implement effective digital marketing campaigns. The course will enable learners to review and prioritise strategic options for boosting customer acquisition, conversion and retention. Digital marketing concepts will be used along with developing knowledge and skills to effectively engage with customers across a diverse range of search marketing and social media platforms, and explain how to create and budget for a structured, actionable digital marketing plan.

6 Days £830 Oct 2020

Effective Digital Marketing - Level 5 Learners will gain an enhanced knowledge and understanding of digital marketing, how to manage and evaluate its performance, measure the success of digital marketing, evaluate how to implement quantitative approaches that support the analysis of accountable digital marketing plans and explore how to leverage website and digital marketing data to improve and optimise digital marketing performance.

6 Days £830 Jan 2021

Marketing & PR - Level 5 This course is suitable for business owners or managers, and those working in a marketing team or with responsibility for marketing, who need a more advanced, strategic understanding of the marketing process and how it is used to develop a business or organisation. Of particular benefit to those wishing to build a business’s reputation and positive image in the media through Public Relations.

6 Days £830 Apr 2021

Business & LawProgression Course: Truro & Penwith College FdA/HNC Business and the University of Plymouth CPD Award

41

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Event Management - Level 4 Suitable for individuals who are responsible for planning, organising and delivering events, and those with no previous experience but looking to move into an event based role. Learners will gain confidence to lead on delivery of events, practical experience of the ‘behind the scenes’ of event organisation, planning and working in an event delivery team. They will learn how to gain finance to fund an event, acquire knowledge of how to use events to promote and grow their company, have free access to the Mintel Key Note Market Intelligence reports and advance their time management skills.

5 Days £830 Oct 2020 May 2021

Employment Law & Employee Relations - Level 5 Of great benefit to Managers and HR practitioners who want to learn, enhance or update their knowledge of employment law and employee relations. Learners will gain a good general understanding of employment law and its application in a day-to-day working environment. They will ensure their business is legally compliant whilst also learning to implement best practice to protect their company and support expansion and growth through good employee relations. The course will provide increased confidence in dealing with employment law issues and practical experience of a disciplinary hearing in a safe and confidential environment

5 Days £830 Oct 2020 Mar 2021

Organisation, Management & HR - Level 4 This course is for managers who want a better strategic understanding of organisational effectiveness. Learners will develop knowledge of how organisational structures and leadership styles influence company success and develop skills to think at a strategic level. They will learn how to boost personal motivation and confidence to recommend changes in their company and gain time to reflect and plan for the future whilst also understanding the impact of soft assets as a driver of success.

5 Days £830 Jan 2021


Moving Image Techniques - Level 4 This course introduces essential practical skills for moving image production. Learners will be introduced to a wide range of equipment to enable them to record moving image and sound, and learn about camera, audio and lighting techniques. They will explore simple editing techniques and produce short video products whilst establishing essential skills of moving image production.

5 Days £830 Jan 2021

L4 Photographic Techniques - Level 4 This module will focus on establishing practical photography skills. Learners will use a range of technologies and apply them to a range of situations both on location and in the photographic studio. The practical experiences will lead to the production of images and supporting work in response to set briefs.

5 Days £830 Oct 2020

media & Photography Progression Course: Truro & Penwith College FdA Film, Media & Photography and the University of Plymouth CPD Award

Up to 30 more modules from the College’s University level courses will be available as short courses soon. Subjects include:

Education FdA Teaching and Learning FdSc Youth, Social & Community Studies*FdA History, Heritage & Culture

Art & DesignBA (Hons) Craft & Design*FdA Design Craft Maker*

Sport & HealthFdSc Sport Coaching*FdSc Exercise, Health & Fitness*FdSc Sports Rehabilitation*

* To complete Higher level CPD in one of the above subjects please contact us for details; [email protected]. These course can also be delivered as part of a bespoke package for your businesses.


University level Success short courses

Development options for entry level managers through to senior leadersBespoke training packagesProgrammes designed in partnership with employers Business impact: 98% of learners anticipated a positive impact on their role and organisation in 2019/20Free student membership to ILM and high quality training materials and resources

Find out more on page 38

we offer


Management Training

HOW TO GET TO TRURO & PENWITH COLLEGE BUSINESSHaven House Conference and Training Centre, Quay Street, Truro, TR1 2UY

COME & SEE US: COLLEGE OPEN EVENTSTruro and Penwith College holds many Open Events throughout the year where you can meet members of the Truro and Penwith College Business team for a face-to-face conversation. Discover why we’re Outstanding:

TRURO COLLEGESat 07 Nov 2020 Open Day 10am - 3pm Thu 03 Dec 2020 Open Evening 5pm - 8pm Thu 07 Jan 2021 Open Evening 5pm - 8pm Sat 06 Mar 2021 Open Morning 10am - 1pmThu 06 May 2021 Open Evening 5pm - 8pm

PENWITH COLLEGESat 28 Nov 2020 Open Day 10am - 3pmThu 14 Jan 2021 Open Evening 5pm - 8pmSat 27 Feb 2021 Open Morning 10am - 1pm Wed 5 May 2021 Open Evening 5pm - 8pm

All dates and times correct at the time of publication. Please note that due to continually updated Government coronavirus advice, events are subject to change. Confirmed dates and times will be communicated closer to each event.

GET IN TOUCHCall us01872 242711

Visit us truro-penwith.ac.uk/businesstrainingsolutions Email us [email protected]

Find us on social

If you require this document in any other format please contact Truro and Penwith College on 01872 242711.

Haven House is Truro and Penwith College Business's dedicated conference and training centre in Truro. With a range of conference and IT suites and training and meeting rooms of varying sizes, Haven House provides an Outstanding learning environment for the College's professional development courses and is also available for private hire. Located on Quay Street, Haven House is a short walk from Lemon Quay, Truro bus station and taxi rank and is only 10 minutes from the train station. There is a park and ride service for those commuting from both the west and east sides of Truro with stops just outside and a number of convenient public car parks including Garas Wharf, Moorfiled and Truro's NCP.

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