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Without Without learning networks learning networks
no library no library of the future!?of the future!?
Ir. Anneke Manche, consultant Biblioservice Gelderland
Projectmanager SGB De [email protected]
1Moving in, moving up, moving on, regenerating the library profession, Bologna
aug.'09
Moving in, moving up, moving on, regenerating the library profession,
IFLA Bologna aug.2009
Moving in, moving up, and moving on: strategies for regenerating the library & information profession
Getting current staff in motion> new energy & focus > libraryinnovation
Regenerating the libraryprofession AND the library
2Moving in, moving up, moving on, regenerating the library profession, Bologna
aug.'09
ProgrammeProgramme
• Some questions• Report of Dutch project on building a
learning network for knowledge-sharing and innovation: The Workshop
• DVD: The Workshop: Loosening up for change
• Discussion3Moving in, moving up, moving on, regenerating the library profession, Bologna aug.'09
Question 1Question 1
From what background are you in the audience?
• Are you a manager? Green card please
• Are you a librarian? Red card please
4Moving in, moving up, moving on,
regenerating the library profession, Bologna aug.'09
Question 2Question 2
• Are you from an English speaking country?
• Yes, red• No, green
5Moving in, moving up, moving on,
regenerating the library profession, Bologna aug.'09
Question 3Question 3
• Innovating libraries is difficult because we have a staff that is older and traditionally trained
• yes, red• no, green
6Moving in, moving up, moving on,
regenerating the library profession, Bologna aug.'09
Question 4Question 4
• Library-staff has to have a learning attitude itself, before one can support the learning public
• Yes, green• No, red
7Moving in, moving up, moving on,
regenerating the library profession, Bologna aug.'09
Question 5Question 5
• It is difficult to expect proper professional behaviour, because the profession is in transition
• I agree, red• I don’t agree, green
8Moving in, moving up, moving on, regenerating the library profession, Bologna
aug.'09
Question 6Question 6
• Learning is not just an individual imperative. It requires specific attention and attitude from managers.
• I agree, green• I don’t agree, red
9Moving in, moving up, moving on, regenerating the library profession, Bologna aug.'09
Dutch situationDutch situation
Innovation neccessary new role of the public library > new profession??
Staff : few mobility, age average 47 years, training fairly traditional
Forming larger libraryorganisations with several branches, a lot of attention for Structure
Internet access at home : 90%
More attention to Digital Library Literacy, literature and reading
See: Update Library work in The Netherlands by VOB (to take with you)
10Moving in, moving up, moving on, regenerating the library profession, Bologna aug.'09
• A “place/space” where we are building a learning network focused on
knowledge-sharing and – development
• About Professionalism: being able to form/to create one’s profession
• Library-development and innovation: searching and fullfilling a new, modern role for the public library
What is “The Workshop”?What is “The Workshop”?
11Moving in, moving up, moving on, regenerating the library profession, Bologna aug.'09
The WorkshopThe Workshop
Building a learning network,
focused on sharing and developing
knowledge
Moving in, moving up, moving on, regenerating the library profession, Bologna aug.'09 12
The Public Libraries of Gelderland form a network together (SGB), supported by Biblioservice Gelderland, the Provincial Support-Organization for Gelderland
The Provincial Government supports the Network by subsidizing projects like De Werkplaats /The Workshop
22 Libraries, ca. 1000 staff
NetworkNetwork
13Moving in, moving up, moving on, regenerating the library profession,
Bologna aug.'09
• Teaching and Learning• On library-innovation there is not
much to teach but a lot to learn• So Learning it is…• A person is responsible for his/her
own learning• But also the management is
responsible for learning in the organization = system
LearningLearning
14Moving in, moving up, moving on, regenerating the library profession, Bologna aug.'09
1. worker
15Moving in, moving up, moving on, regenerating the library profession, Bologna aug.'09
2. team
1. worker
16Moving in, moving up, moving on, regenerating the library profession, Bologna aug.'09
3. organization
2. team
1. worker
17Moving in, moving up, moving on, regenerating the library profession, Bologna
aug.'09
3. organization
2. team
1. worker
4. Network
18Moving in, moving up, moving on, regenerating the library profession, Bologna aug.'09
• Don’t fill barrels, but light the fire
• Knowing and not doing, is no knowledgeLearning and not doing, is not learning(Stephen Covey)
Meaningful expressionsMeaningful expressions
19Moving in, moving up, moving on, regenerating the library profession, Bologna
aug.'09
• Management indicates issues to work on, the issues are the actual challenging issues of today’s organization.
• Staff/Workers analyse and deepen the issues
• Together they pinpoint the issues, requiring new learning
• What makes the success? With and by the people instead offor and over the people!
Working on?Working on?
20Moving in, moving up, moving on, regenerating the library profession, Bologna aug.'09
• Not a strict course but learning, searching, developing while working on theme’s
• Using knowledge and skills from within the network, acquiring them from the outside when needed
• Accompanied by coaches experienced in learning processes
• Successfactors:» Safety» Space for experiment and research» Connection» Unsettling
How?How?
21Moving in, moving up, moving on, regenerating the library profession, Bologna
aug.'09
• The enterprising Frontoffice • Managing the enterprising Frontoffice• Tuning FO and BO > the process customerfocused
• What’s new? About innovation > Learning while innovating
• Library and Local Council• Managing/leading for change
• For various professional education-levels and parts of the organization
ThemesThemes
22Moving in, moving up, moving on, regenerating the library profession, Bologna aug.'09
• With people, by people is key• Working on your ówn learning questions
gives true learning• External coaches keep the learning
process awake and vital• A network/ a worknet is generated• (New) energy and inspiration emerge
Success so farSuccess so far
23Moving in, moving up, moving on, regenerating the library profession, Bologna aug.'09
• “Implementing and securing change” appears a matter which needs far more attention in organizations> new strategies on learning are “to learn” (management issue!
• A learning attitude is learning while working, is not something totally different
• Meeting and exchanging is going alright, sharing knowledge at distance is asking for new methods en practices> still to learn
• New learning competences required >
Need for improvementNeed for improvement
24Moving in, moving up, moving on, regenerating the library profession, Bologna aug.'09
• imperative for a Iibrary-professional in a changing context
Like for instance:• reflecting• feed-back• co-operating • open mind• curiosity• interest in environment and society
Learning competencesLearning competences
25Moving in, moving up, moving on, regenerating the library profession, Bologna
aug.'09
DVD Op losse schroeven
The WorkshopLoosening up for change
About screws…….
9 minutes
26Moving in, moving up, moving on, regenerating the library profession, Bologna aug.'09
To concludeTo conclude
• No single library can do it by itself• Learning networks necessary for
innovation• Special task for management• Without learning networks no library
of the future• Learning networks >
regenerate staff & library !!
27Moving in, moving up, moving on, regenerating the library profession, Bologna
aug.'09
DiscussionDiscussion
How to keep the virus of learning
alive in your organization?
28Moving in, moving up, moving on, regenerating the library profession, Bologna aug.'09