Washing machine
WM14N202GB
en User manual and assembly instructions
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Table of contentsSafety ............................................... 4General information.......................... 4Intended use..................................... 4Restriction on user group................. 5Safe installation ................................ 5Safe use ........................................... 7Safe cleaning and maintenance....... 9
Preventing material damage ........ 11
Environmental protection andsaving energy................................ 12Disposing of packaging ................. 12Save energy and conserve re-sources........................................... 12Energy saving mode ...................... 13
Installation and connection.......... 13Unpacking the appliance ............... 13Contents of package...................... 14Requirements for the installationlocation ........................................... 14Removing the transit bolts ............. 15Connecting the appliance .............. 17Aligning the appliance.................... 18
Familiarising yourself withyour appliance............................... 19Appliance ....................................... 19Detergent drawer............................ 20Controls .......................................... 20
Display ........................................... 21
Buttons .......................................... 23
Programmes.................................. 24
Accessories................................... 30
Before using for the first time ...... 30Starting an empty washing cycle ... 30
Laundry.......................................... 31Preparing the laundry..................... 31
Sorting laundry ............................... 32Degrees of soiling .......................... 32Care symbols on the care labels ... 32
Detergents and care products...... 33Detergent recommendation ........... 33Detergent dosage .......................... 34
Basic operation ............................. 34Switching on the appliance ............ 34Setting a programme ..................... 34Adjusting the programme set-tings................................................ 35Loading laundry.............................. 35Using a measuring aid for liquiddetergent ........................................ 35Adding detergent and careproduct ........................................... 36Starting the programme ................. 36Adjusting the "Ready in" timebefore the programme starts ......... 36Soaking laundry ............................. 36Adding laundry ............................... 37Cancelling the programme ............ 37Resuming the programme whenthe programme status is RinseHold ................................................ 37Unloading the laundry .................... 37Switching off the appliance ............ 37
Childproof lock.............................. 38Activating the childproof lock......... 38Deactivating the childproof lock..... 38
Basic settings................................ 39Overview of the basic settings ....... 39Changing the basic settings .......... 39
Cleaning and servicing................. 40Tips on appliance care................... 40Cleaning the drum.......................... 40Cleaning the detergent drawer ...... 40Descaling........................................ 41
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Cleaning the drain pump................ 41Cleaning the water outlet hoseat the siphon................................... 44Clean the water inlet filters. ............ 44
Troubleshooting............................ 47Error code / Fault display / Sig-nal................................................... 47Malfunctions ................................... 48Noise .............................................. 51Problem with results....................... 51Leakage.......................................... 52Odours............................................ 53Emergency release ........................ 54
Transportation, storage anddisposal ......................................... 54Removing the appliance ................ 54Inserting the transit bolts................ 54Using the appliance again ............. 55Disposing of old appliance ............ 55
Customer Service.......................... 56Product number (E-Nr.) and pro-duction number (FD) ...................... 56
Consumption values..................... 57
Technical specifications............... 57
en Safety
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Safety
Please read the safety information to ensure that you use the ap-pliance safely.General informationYou can find general information about this instruction manualhere.
¡ Read this instruction manual carefully. Only this will ensure youuse the appliance safely and efficiently.
¡ This manual is intended for the installer and the user of the ap-pliance.
¡ Follow the safety instructions and warnings.¡ Keep the instruction manual and the product information safe
for future reference or for the next owner.¡ Check the appliance after unpacking it. Do not connect the ap-
pliance if it has been damaged in transit.
Intended use
Read the information on intended use to ensure that you use theappliance correctly and safely.Only use this appliance:¡ According to this installation and instruction manual.¡ For washing machine-washable fabrics and hand-washable wool
in accordance with the care label.¡ With tap water and commercially available detergents and care
products suitable for washing machines.¡ In private households and in enclosed spaces in a domestic en-
vironment.¡ Up to an altitude of max. 4000 m above sea level.
Safety en
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Restriction on user group
Avoid risks to children and vulnerable persons.This appliance may be used by children aged 8 or over and bypeople who have reduced physical, sensory or mental abilities orinadequate experience and/or knowledge, provided that they aresupervised or have been instructed on how to use the appliancesafely and have understood the resulting dangers.Children must not play with the appliance.Cleaning and user maintenance must not be performed by chil-dren unless they are being supervised.Keep children under the age of 3 years and pets away from theappliance.
Safe installation
Take note of the safety instructions when installing the appliance.
WARNING ‒ Risk of electric shock!¡ Improper installation is dangerous.▶ Connect and operate the appliance only in accordance with
the specifications on the rating plate.▶ Connect the appliance to a power supply with alternating
current only via a properly installed socket with earthing.▶ The protective conductor system of the domestic electrical
installation must be properly installed. The installation musthave a sufficiently large cross section.▶ When using a residual current circuit breaker, only use a
type with the mark.▶ Never equip the appliance with an external switching
device, e.g. a timer or remote control.▶ When the appliance is installed, the mains plug of the
power cord must be freely accessible. If free access is notpossible, an all-pole isolating switch must be installed in thepermanent electrical installation according to the installationregulations.▶ When installing the appliance, check that the power cable is
not trapped or damaged.
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¡ If the insulation of the power cord is damaged, this is danger-ous.▶ Never let the power cord come into contact with hot appli-
ance parts or heat sources.▶ Never let the power cord come into contact with sharp
points or edges.▶ Never kink, crush or modify the power cord.
WARNING ‒ Risk of fire!It is dangerous to use an extended power cord and non-ap-proved adapters.▶ Do not use extension cables or multiple socket strips.▶ If the power cord is too short, contact Customer Service.▶ Only use adapters approved by the manufacturer.
WARNING ‒ Risk of injury!¡ The high weight of the appliance may result in injury when lif-
ted.▶ Do not lift the appliance on your own.
¡ If this appliance is not correctly installed in a washer-dryerstack, the installed appliance may fall.▶ Only stack the dryer on a washing machine using the con-
nection kit from the dryer manufacturer . No other installa-tion method is permitted.▶ Do not install the appliance in a washer-dryer stack if the
dryer manufacturer does not offer a suitable connection kit.▶ Do not install appliances from different manufacturers and
with varying depths and widths in a washer-dryer stack.▶ Do not install a washer-dryer stack on a platform; the appli-
ances may tip over.
WARNING ‒ Risk of suffocation!Children may put packaging material over their heads or wrapthemselves up in it and suffocate.▶ Keep packaging material away from children.▶ Do not let children play with packaging material.
Safety en
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CAUTION ‒ Risk of injury!¡ The appliance may vibrate or move when in use.▶ Place the appliance on a clean, even, solid surface.▶ Align the appliance using the appliance feet and a spirit
level.¡ If hoses and power cords have been laid incorrectly, this
causes a tripping hazard.▶ Lay hoses and power cords in such a way that there is no
risk of tripping.¡ If the appliance is moved by holding onto protruding compon-
ents, such as the appliance door, the parts may break off.▶ Do not move the appliance by holding onto protruding
parts.
CAUTION ‒ Risk of cutting!Touching sharp edges on the appliance may lead to cuts.▶ Do not touch the sharp edges on the appliance.▶ Wear protective gloves when installing and transporting the
appliance.
Safe use
Follow these safety instructions when using the appliance.
WARNING ‒ Risk of electric shock!¡ If the appliance or the power cord is damaged, this is danger-
ous.▶ Never operate a damaged appliance.▶ Never pull on the power cord to unplug the appliance. Al-
ways unplug the appliance at the mains.▶ If the appliance or the power cord is damaged, immediately
unplug the power cord or switch off the fuse in the fuse boxand turn off the water tap.▶ "Call Customer Service." → Page 56▶ Repairs to the appliance should only be carried out by
trained specialist staff.¡ An ingress of moisture can cause an electric shock.▶ Only use the appliance in enclosed spaces.
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▶ Never expose the appliance to intense heat or humidity.▶ Do not use steam- or high-pressure cleaners, hoses or
sprays to clean the appliance.
WARNING ‒ Risk of harm to health!Children can lock themselves in the appliance, thereby puttingtheir lives at risk.▶ Do not install the appliance behind a door as this may ob-
struct the appliance door or prevent it from opening.▶ With redundant appliances, unplug the power cord. Then
cut through the cord and damage the lock on the appliancedoor beyond repair so that the appliance door will no longerclose.
WARNING ‒ Risk of suffocation!Children may breathe in or swallow small parts, causing themto suffocate.▶ Keep small parts away from children.▶ Do not let children play with small parts.
WARNING ‒ Risk of poisoning!Detergents and care products may result in poisoning if con-sumed.▶ If accidentally swallowed, seek medical advice.▶ Keep detergents and care products out of the reach of chil-
dren.
WARNING ‒ Risk of explosion!Laundry that has been pretreated with cleaning agents thatcontain solvents may cause an explosion in the appliance.▶ Rinse pretreated laundry thoroughly with water before wash-
ing.
CAUTION ‒ Risk of injury!¡ The covering plate may break if you stand on or climb onto
the appliance.▶ Do not stand on or climb onto the appliance.
Safety en
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¡ The appliance may tip over if you sit on or lean against theopen door.▶ Do not sit on or lean against the appliance door.▶ Do not place any objects on the appliance door.
¡ Reaching into the drum while it is still turning may cause handinjuries.▶ Wait for the drum to come to a complete stop before reach-
ing inside.
CAUTION ‒ Risk of burns!When washing at high temperatures, the glass in the appli-ance door becomes hot.▶ Do not touch the appliance door when it is hot.▶ Keep children away from the appliance door when it is hot.
CAUTION ‒ Risk of scalding!When you wash at high temperatures, the detergent solutiongets hot.▶ Do not touch the hot detergent solution.
CAUTION ‒ Risk of chemical burns!If the detergent drawer is opened, detergent and careproducts may spray out from the appliance. Contact with eyesor skin may cause irritation.▶ Rinse eyes and/or skin thoroughly with clean water if they
come into contact with detergents or care products.▶ If accidentally swallowed, seek medical advice.▶ Keep detergents and care products out of the reach of chil-
dren.
Safe cleaning and maintenance
Take note of the safety instructions when cleaning and performingmaintenance work on the appliance.
WARNING ‒ Risk of electric shock!¡ Improper repairs are dangerous.▶ Repairs to the appliance should only be carried out by
trained specialist staff.
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▶ Only use genuine spare parts when repairing the appliance.▶ If the power cord of this appliance is damaged, it must be
replaced by the manufacturer, the manufacturer's CustomerService or a similarly qualified person in order to preventany risk.
¡ An ingress of moisture can cause an electric shock.▶ Do not use steam- or high-pressure cleaners, hoses or
sprays to clean the appliance.
WARNING ‒ Risk of injury!The use of non-original spare parts and non-original accessor-ies is dangerous.▶ Only use the manufacturer's original spare parts and ori-
ginal accessories.
WARNING ‒ Risk of poisoning!Poisonous fumes may be given off if you use cleaning agentsthat contain solvents.▶ Do not use cleaning agents that contain solvents.
Preventing material damage en
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Preventing material damage
Preventing material dam-agePreventing material damage
Follow these instructions to avoid ma-terial damage and damage to the ap-pliance.
ATTENTION!¡ The functionality of the appliance
may be impaired if you use thewrong quantity of fabric softener,detergent, care product or clean-ing agent.▶ Follow the dosage recommend-
ations from the manufacturer.¡ Exceeding the maximum load ca-
pacity impairs the function of theappliance.▶ Observe the "maximum load ca-
pacity" → Page 24 for eachprogramme and do not exceedit.
¡ The appliance is secured for trans-portation using transit bolts. Transitbolts which have not been re-moved may result in material dam-age and damage to the appliance.▶ Before starting up the appliance,
remove the transit bolts com-pletely and keep them in a safeplace.
▶ Before transport, fit the transitbolts fully in order to preventdamage in transit.
¡ Material damage may be caused ifthe water inlet hose is connectedincorrectly.▶ Tighten the screw connections
on the water inlet until they arehand-tight.
▶ Ideally, connect the water inlethose directly to the water tap,without any additional connect-ing elements such as adapters,extensions, valves or similar.
▶ Ensure that the inner diameterof the water tap is at least 17mm.
▶ Make sure that the length of thethread on the connection to thewater tap is at least 10 mm.
¡ If the water pressure is too high ortoo low, the appliance may not beable to operate properly.▶ Make sure that the water pres-
sure in the water supply systemis min. 100 kPa (1 bar) andmax. 1000 kPa (10 bar).
▶ If the water pressure exceedsthe maximum value specified, apressure-reducing valve must beinstalled between the drinkingwater connection and the hoseset of the appliance.
▶ Do not connect the appliance tothe mixer tap of an unpressur-ised hot-water boiler.
¡ Modified or damaged water hosesmay result in material damage anddamage to the appliance.▶ Never kink, crush, modify or cut
through water hoses.▶ Only use the water hoses sup-
plied with the appliance or genu-ine spare hoses.
▶ Never re-use water hoses thathave been used before.
¡ Operating the appliance using wa-ter that is dirty or too hot maycause material damage.▶ Only operate the appliance with
cold mains water.¡ Unsuitable cleaning products may
damage the surfaces of the appli-ance.▶ Do not use harsh or abrasive
detergents.▶ Do not use cleaning products
with a high alcohol content.▶ Do not use hard scouring pads
or cleaning sponges.▶ Clean the appliance with nothing
but water and a soft, dampcloth.
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▶ Remove all detergent residue,spray residue or other residuesimmediately if they come intocontact with the appliance.
Environmental protection and saving energy
Environmental protectionand saving energyEnvironmental protection and saving energy
Help protect the environment by us-ing your appliance in a way that con-serves resources and by disposing ofreusable materials properly.
Disposing of packagingThe packaging materials are environ-mentally compatible and can be re-cycled.▶ Sort the individual components by
type and dispose of them separ-ately.Information about current disposalmethods are available from yourspecialist dealer or local authority.
Save energy and conserve re-sourcesIf you follow these instructions, yourappliance will use less electricity andless water.
Choose programmes with low tem-peratures and longer wash times anduse "maximum load capacity"→ Page 24.
Energy consumption and waterconsumption is most efficient.
"Add " → Page 34 detergent basedon the laundry's degree of soiling.
For light to normal soiling, a smal-ler amount of detergent is suffi-cient. Observe the dosage recom-mendation from the detergentmanufacturer.
Reduce the washing temperature forlightly and normally soiled laundry.
At low temperatures, the applianceconsumes less energy. For light tonormal soiling, lower temperaturesthan indicated on the care labelare also sufficient.
Set the maximum spin speed if youwant to dry the laundry in a tumbledryer afterwards.
The drier the laundry, the shorterthe programme duration when dry-ing which, in turn, reduces energyconsumption. A higher spin speedreduces the residual moisture inthe laundry and increases thevolume of the spin noise.
Wash the laundry without prewash.Washing with prewash increasesthe programme duration and in-creases energy and water con-sumption.
The appliance has a continuousautomatic load adjustment function.
Depending on the type of fabricand load capacity, the continuousautomatic load adjustment func-tion optimally adjusts the waterconsumption and programme dur-ation.
Installation and connection en
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Energy saving modeIf you do not use the appliance for anextended period, it automaticallyswitches to energy-saving mode. Alldisplays go out and Start / Reloadflashes.Energy-saving mode ends when youuse the appliance again, e.g. if youopen or close the door.
Installation and connection
Installation and connec-tionInstallation and connection
You can find out where and how bestto install your appliance here. Youwill also learn how to connect the ap-pliance to the water and power sup-ply.
Unpacking the applianceNote: Please read the information inthe "Safety" → Page 4 and "Prevent-ing material damage" → Page 11 sec-tions to ensure that you use the appli-ance safely.
ATTENTION!Objects remaining in the drum thatare not designed for operation withthe appliance may cause materialdamage and damage to the appli-ance.▶ Remove these objects, along with
all supplied accessories, from thedrum before starting the appliance.
1. Remove any packaging and pro-tective covers completely from theappliance.For the environmentally friendlydisposal of the packaging materi-als, observe the information on thetopic of → "Disposing of packaging",Page 12.
2. Check the appliance for visibledamage.
3. Open the door. → "Basic operation", Page 34
4. Remove the accessory from thedrum.
5. Close the door.
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Contents of packageAfter unpacking all parts, check for any damage in transit and completeness ofthe delivery.
1 2 3
4
1 Washing machine2 Accompanying documents3 Water inlet hose4 Cover caps
Requirements for the installa-tion locationThe appliance may "wander" when itspins. Observe the instructions forthe installation location.Note: Please read the information inthe "Safety" → Page 4 and "Prevent-ing material damage" → Page 11 sec-tions to ensure that you use the appli-ance safely.
Installation and connection en
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WARNINGRisk of electric shock!The appliance contains live parts.Touching live parts is dangerous.▶ Do not operate the appliance
without a cover cap.
WARNINGRisk of injury!When using the appliance on a base,the appliance may tip over.▶ Always secure the feet of the appli-
ance to a base using the manufac-turer's "fixing brackets"→ Page 30 before using the ap-pliance for the first time.
ATTENTION!¡ If the appliance is installed in
areas exposed to frost or out-doors, frozen residual water maydamage the appliance and frozenhoses may crack or split.▶ Do not install or operate this ap-
pliance anywhere that is liable toexperience frost and/or out-doors.
¡ The appliance underwent a func-tion test before leaving the factoryand may, therefore, contain resid-ual water. This residual water mayleak out if the appliance is tilted atan angle greater than 40°.▶ Tilt the appliance carefully.
Installation location RequirementsOn a base Secure the appliance
with "fixing brackets"→ Page 30.
Installation location RequirementsOn a wooden joistfloor
Place the applianceon a water-resistantwooden board whichis screwed tightly tothe floor. The woodenboard should be atleast 30 mm thick.
In a kitchen unit ¡ A niche width of60 cm is required.
¡ Only install the ap-pliance under-neath a continuousworktop that is se-curely connectedto adjacent cabin-ets.
On a wall Do not trap the hosesbetween the wall andthe appliance.
Note: If you want to install the wash-ing machine with a dryer as awasher-dryer stack, your washing ma-chine's worktop must be replacedfirst.To replace the worktop, please con-tact "customer service" → Page 56.
Removing the transit boltsThe appliance is secured for trans-portation using transit bolts on therear of the appliance.Notes¡ Please read the information in the
"Safety" → Page 4 and "Preventingmaterial damage" → Page 11 sec-tions to ensure that you use theappliance safely.
¡ Keep the transit bolts, screws andsleeves in a safe place for future"transport" → Page 54.
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1. Pull the hoses out of the holders.
2. Unscrew and remove all fourscrews for the transit bolts with aWAF 13 wrench.
3. Pull the power cord out of theholder.
4. Remove the four sleeves.
5. Put on the four cover caps.
6. Press down on the four covercaps.
Installation and connection en
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Connecting the applianceConnect your appliance to the powersupply, water inlet and water outlet.
Connecting the water inlet hoseNote: Please read the information inthe "Safety" → Page 4 and "Prevent-ing material damage" → Page 11 sec-tions to ensure that you use the appli-ance safely.1. Connect the water inlet hose.
2
1
2. Connect the water inlet hose to atap (26.4 mm = 3/4").
¾˝min.
min.
10 mm
17 mm
3. Open the water tap carefully andcheck that the connection pointsare tight.
Water outlet connection typesThis information is intended to helpyou to connect this appliance to thewater outlet.
Note: Please read the information inthe "Safety" → Page 4 and "Prevent-ing material damage" → Page 11 sec-tions to ensure that you use the appli-ance safely.
ATTENTION!When draining, the water outlet hoseis subject to water pressure and maycome loose from the installed con-nection point.▶ Secure the water outlet hose
against unintentional loosening.
Drainage into a si-phon.Secure the connec-tion point with a (24–40 mm) hose clamp.
Drainage into a washbasin.Fix and secure the wa-ter outlet hose with an"elbow" → Page 30.
Drainage into a plasticpipe with rubbersleeve.Fix and secure the wa-ter outlet hose with an"elbow" → Page 30.
Connecting the appliance to theelectricity supplyNote: Please read the information inthe "Safety" → Page 4 and "Prevent-ing material damage" → Page 11 sec-tions to ensure that you use the appli-ance safely.1. Insert the mains plug of the appli-
ance's power cable in a socketnearby.The connection details of the appli-ance can be found under "Tech-nical data" → Page 57.
2. Check the mains plug is insertedproperly.
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Aligning the applianceIn order to reduce noise and vibra-tion and to prevent the appliancefrom moving, align the appliance cor-rectly.Note: Please read the information inthe "Safety" → Page 4 and "Prevent-ing material damage" → Page 11 sec-tions to ensure that you use the appli-ance safely.1. Loosen the lock nuts using a WAF
17 wrench by turning it in a clock-wise direction.
2. To align the appliance, turn the ap-pliance feet. Check that the appli-ance is level using a spirit level.
All appliance feet must stand firmlyon the ground.
3. Screw the lock nuts tightly againstthe housing using a WAF 17wrench.
In doing so, hold the foot tight anddo not adjust its height.
Familiarising yourself with your appliance en
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Familiarising yourself with your appliance
Familiarising yourself with your applianceFamiliarising yourself with your appliance
Familiarise yourself with the parts of your appliance.
ApplianceYou can find an overview of the parts of your appliance here.
1
2
4 63 5
77
On certain models, specific details such as the colour and shape may differfrom those pictured.
1 "Maintenance flap for the drain pump"→ Page 41
2 Door3 "Detergent drawer" → Page 204 "Controls" → Page 205 "Water outlet hose" → Page 176 "Power cord" → Page 17
7 "Transit bolts" → Page 15
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Detergent drawerBelow is an overview of the structureof the detergent drawer.
2
3
1
4
1 Measuring aid for liquid detergent → "Using a measuring aid for liquiddetergent", Page 35
2 Compartment II:¡ Detergent for main wash¡ Water softener¡ Bleach¡ Stain remover
3 Compartment :¡ Fabric softener¡ Liquid starch¡ Waterproofing agent
4 Compartment I:¡ Detergent for prewash¡ Hygiene detergent
ControlsThe controls are used to configure all functions of your appliance and to obtaininformation about the operating status.
2 3
1 1
4
1 "Programmes" → Page 242 "Programme selector" → Page 343 "Display" → Page 21
4 Buttons
Display en
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Display
DisplayDisplay
The display shows the current settings, options or relevant information.
Display Designation Description0:40 1 Programme duration/
programme time re-maining
Approximate expected programme duration or pro-gramme time remaining.
10h 1 "Ready in" time The programme end has been set and the remainingnumber of hours is displayed. → "Buttons", Page 23
8 kg 1 Recommended load The maximum load capacity for the selected pro-gramme in kg.
– –– - 1400 Spin speed Set spin speed in rpm. → "Buttons", Page 230= No final spin, only draining– ––: Rinse Hold, no draining
– 90 Temperature Set temperature in °C. → "Buttons", Page 23
(cold) Start/Pause Start, cancel or pause
¡ Lights up: The programme is running and can becancelled or paused.
¡ Flashes: The programme can be started or contin-ued.
– –– Rinse Hold Programme status1 Example
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Display Designation DescriptionEnd End of programme Programme status
Childproof lock ¡ Lights up: The childproof lock is activated.¡ Flashes: The childproof lock is active and the pro-
gramme selector has been adjusted. → "Deactivating the childproof lock", Page 38
Less Ironing The reduced creasing function is activated. → "Buttons", Page 23
Prewash Prewash is activated. → "Buttons", Page 23
varioSpeed Short wash activated. → "Buttons", Page 23
Reminder to clean thedrum
Flashes: Drum is dirty. Run the Drum Clean pro-gramme for cleaning and caring for the drum and theouter tub. → "Cleaning the drum", Page 40
Door ¡ Lights up: The door is locked and cannot beopened.
¡ Flashes: The door is not closed properly.¡ Off: The door is unlocked and can be opened.
Tap ¡ No water pressure. → "Error code / Fault display / Signal", Page 47
¡ The water pressure is too low.E:60 / -2B 1 Error Error code, error display, signal.
→ "Error code / Fault display / Signal", Page 471 Example
Buttons en
23
Buttons
ButtonsButtons
Below is an overview of the buttons and their setting options.The selection of programme settings depends on the selected programme. Youcan see the selection options for each programme in the overview for → "Programmes", Page 24.
Button Selection DescriptionStart / Reload ¡ Start
¡ Cancel¡ Pause
Start, cancel or pause the programme.
vario Speed ¡ Activate¡ Deactivate
Activate or deactivate a short washing pro-gramme.Note: Energy consumption increases.The washing result is not affected by this.
Ready In 1–24 hours Set the programme end.The programme duration is already included inthe set number of hours.Once the programme has started, the pro-gramme duration is displayed.
Temp. °C – 90 °C Adjust the temperature in °C.Spin – –– - 1400 Adjust the spin speed or activate – –– (Rinse
Hold).If – –– is selected, the water is not drained at theend of the washing cycle and the spin cycle is de-activated. The laundry remains in the water usedfor rinsing.
3 sec. ¡ Activate¡ Deactivate
Activate or deactivate the childproof lock.Disable the control panel to prevent unwanted oraccidental operation.If the childproof lock is activated and the appli-ance has been switched off, the childproof lockremains activated. → "Childproof lock", Page 38
Prewash ¡ Activate¡ Deactivate
Activate or deactivate prewash, e.g. for washingheavily soiled laundry.
Less Ironing ¡ Activate¡ Deactivate
Activate or deactivate the reduced creasing pro-gramme.In order to reduce creasing in the laundry, thespin cycle and the spin speed are adapted.The laundry is damp enough after washing that itneeds to be hung out on a washing line.
en Programmes
24
Programmes Pro
gram
mes
Programmes Bel
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Prog
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Max. load (kg)
Max. temperature (°C) 1
Max. spin speed (rpm)1
vario Speed
Spin – –– (Rinse Hold)
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Less Ironing
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Programmes en
25
Prog
ram
me
Desc
riptio
n
Max. load (kg)
Max. temperature (°C) 1
Max. spin speed (rpm)1
vario Speed
Spin – –– (Rinse Hold)
Prewash
Less Ironing
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for n
orm
ally
soile
d ite
ms.
Note
: Tex
tiles
whi
ch c
an b
e wa
shed
as p
er th
eca
re sy
mbo
l a
t 40
°C o
r a
t 60
°C c
anbe
was
hed
toge
ther
. In
orde
r to
achi
eve
the
best
poss
ible
ene
rgy e
fficie
ncy,
the
optim
um w
ash-
ing
tem
pera
ture
for t
his p
rogr
amm
e wa
s sav
ed.
The
wash
ing
tem
pera
ture
is a
ctiva
ted
and
can-
not b
e ch
ange
d.
8–
1400
–
Easy
Car
eW
ash
item
s mad
e fro
m sy
nthe
tic o
r ble
nded
fab-
rics.
460
1200
Mixe
d Fa
brics
Was
h ite
ms m
ade
from
cot
ton,
linen
, or s
yn-
thet
ic or
ble
nded
fabr
ics.
Suita
ble
for l
ight
ly so
iled
laun
dry.
460
1400
Delic
ate
/ Silk
Was
h de
licat
e, w
asha
ble
item
s mad
e fro
m si
lk,
visco
se a
nd sy
nthe
tics.
Use
a de
terg
ent t
hat i
s sui
tabl
e fo
r del
icate
s or
silk.
Note
: Was
h es
pecia
lly d
elica
te it
ems o
r ite
ms
with
hoo
ks, e
yele
ts o
r clip
s in
a m
esh
laun
dry
bag.
240
800
–
1Pr
ogra
mm
e se
tting
en Programmes
26
Prog
ram
me
Desc
riptio
n
Max. load (kg)
Max. temperature (°C) 1
Max. spin speed (rpm)1
vario Speed
Spin – –– (Rinse Hold)
Prewash
Less Ironing
Woo
lHa
nd- o
r mac
hine
-was
habl
e ite
ms t
hat a
re m
ade
from
woo
l or c
onta
in w
ool.
To p
reve
nt th
e la
undr
y fro
m sh
rinki
ng, t
he d
rum
mov
es th
e ite
ms v
ery g
ently
with
long
pau
ses.
Use
a de
terg
ent t
hat i
s sui
tabl
e fo
r woo
l.
240
800
––
–
Rins
eRi
nses
and
then
spin
s the
laun
dry,
and
then
drai
ns th
e wa
ter.
––
1400
––
Spin
/ Dr
ain
Spin
s and
dra
ins t
he w
ater
.If
you
only
want
to d
rain
the
wate
r, ac
tivat
e 0.
The
laun
dry i
s not
spun
.
––
1400
––
–
Dark
Was
hW
ash
dark
-colo
ured
and
col
our-i
nten
se it
ems
mad
e fro
m c
otto
n or
eas
y-car
e fa
bric,
e.g
. jean
s.Tu
rn la
undr
y ins
ide-
out b
efor
e wa
shin
g.Us
e liq
uid
dete
rgen
t.
440
1200
Ling
erie
Parti
cula
rly d
elica
te, w
asha
ble
item
s mad
e fro
msy
nthe
tic fa
brics
, silk
or L
ycra
, e.g
. lacy
neg
li-ge
es.
Use
a de
terg
ent t
hat i
s sui
tabl
e fo
r del
icate
s.No
te: W
ash
espe
cially
del
icate
item
s or i
tem
swi
th h
ooks
, eye
lets
or c
lips i
n a
mes
h la
undr
yba
g.
140
800
–
1Pr
ogra
mm
e se
tting
Programmes en
27
Prog
ram
me
Desc
riptio
n
Max. load (kg)
Max. temperature (°C) 1
Max. spin speed (rpm)1
vario Speed
Spin – –– (Rinse Hold)
Prewash
Less Ironing
Drum
Cle
anCl
eani
ng a
nd c
arin
g fo
r the
dru
m.
Use
this
prog
ram
me
in th
e fo
llowi
ng c
ases
:¡
Befo
re u
sing
the
appl
ianc
e fo
r the
firs
t tim
e¡
If yo
u re
gula
rly w
ash
at te
mpe
ratu
res o
f40
°C o
r low
er¡
Afte
r a p
rolo
nged
per
iod
of n
on-u
seUs
e wa
shin
g po
wder
or a
det
erge
nt c
onta
inin
gbl
each
.Ha
lve th
e am
ount
of d
eter
gent
to a
void
foam
ing.
Do n
ot u
se fa
bric
softe
ner.
Do n
ot u
se liq
uid
dete
rgen
t or d
eter
gent
that
isin
tend
ed fo
r woo
llens
or d
elica
tes.
Note
: The
dru
m c
lean
ing
indi
cato
r will
flash
tore
min
d yo
u if
you
have
not
use
d a
prog
ram
me
at60
°C o
r hig
her f
or a
long
tim
e.
––
1200
––
––
Outd
oor W
ater
proo
fing
Was
h al
l-wea
ther
and
out
door
clo
thin
g wi
thm
embr
ane
tech
nolo
gy a
nd w
ater
-resis
tant
equi
pmen
t.Su
itabl
e fo
r was
hing
and
then
wat
erpr
oofin
g.Us
e a
dete
rgen
t for
out
door
fabr
ics.
Use
a wa
terp
roof
ing
agen
t tha
t is s
uita
ble
for
mac
hine
-was
hing
.
140
800
––
––
1Pr
ogra
mm
e se
tting
en Programmes
28
Prog
ram
me
Desc
riptio
n
Max. load (kg)
Max. temperature (°C) 1
Max. spin speed (rpm)1
vario Speed
Spin – –– (Rinse Hold)
Prewash
Less Ironing
Plac
e th
e de
terg
ent f
or o
utdo
or fa
brics
in c
om-
partm
ent I
I in th
e de
terg
ent d
rawe
r and
the
wa-
terp
roof
ing
agen
t in
the
com
partm
ent.
→ "D
eter
gent
dra
wer",
Pag
e 20
Afte
r-tre
at th
e la
undr
y in
acco
rdan
ce w
ith th
em
anuf
actu
rer's
inst
ruct
ions
.Sh
irts
Was
h no
n-iro
n sh
irts a
nd b
lous
es m
ade
from
cotto
n, lin
en, s
ynth
etic
fibre
s or b
lend
ed fa
brics
.Ti
p: In
ord
er to
avo
id c
reas
ing
in yo
ur la
undr
y,yo
u ca
n ac
tivat
e Le
ss Ir
onin
g. T
he la
undr
y is
only
give
n a
shor
t spi
n an
d ca
n be
rem
oved
while
still
drip
ping
wet
. Han
g ou
t shi
rts a
ndbl
ouse
s whi
le th
ey a
re st
ill dr
ippi
ng w
et so
that
they
drip
dry
.Us
e th
e De
licat
e / S
ilk p
rogr
amm
e to
was
hsh
irts a
nd b
lous
es m
ade
from
silk
or d
elica
tefa
brics
.
260
800
–
Rapi
d 15
'/30'
Was
h ite
ms m
ade
from
cot
ton,
synt
hetic
or b
len-
ded
fabr
ics.
Shor
t pro
gram
me
for s
mal
l item
s of l
ight
lyso
iled
laun
dry.
The
prog
ram
me
dura
tion
is ap
prox
. 30
min
utes
.
440
1200
––
1Pr
ogra
mm
e se
tting
Programmes en
29
Prog
ram
me
Desc
riptio
n
Max. load (kg)
Max. temperature (°C) 1
Max. spin speed (rpm)1
vario Speed
Spin – –– (Rinse Hold)
Prewash
Less Ironing
If yo
u wi
sh to
redu
ce th
e pr
ogra
mm
e du
ratio
n to
15 m
inut
es, a
ctiva
te va
rio S
peed
. The
max
imum
load
is re
duce
d to
2 k
g.1
Prog
ram
me
setti
ng
en Accessories
30
Accessories
AccessoriesAccessories
Only use original accessories. These have been made especially for your appli-ance. Here you can find an overview of your appliance's accessories and howto use them.
Use Order numberWater inlet hose extension Extend the water inlet hose for
cold water or AquaStop (approx.2.50 m).
WZ10131
Fixing brackets Improves the stability of the ap-pliance.
WX975600
Longer water inlet hose Replace the standard water in-let hose with a longer hose(2.20 m).
00353925
Elbow Secure the water outlet hose inplace.
00655300
Liquid detergent insert Measure liquid detergent. 00637516
Before using for the first time
Before using for thefirst timeBefore using for the first time
Prepare the appliance for use.
Starting an empty washingcycleYour appliance was inspected thor-oughly before leaving the factory. Toremove any residual water, run thefirst wash cycle without any laundry.Note: Please read the information inthe "Safety" → Page 4 and "Prevent-ing material damage" → Page 11 sec-tions to ensure that you use the appli-ance safely.1. Turn the programme selector to
Drum Clean.
2. Close the door.3. Pull out the detergent drawer.
Laundry en
31
4. Pour approx. 1 litre of tap waterinto compartment II.
5. Pour washing powder into com-partment II.
To prevent foaming, use only halfof the amount of detergent recom-mended by the detergent manufac-turer for light soiling. Do not usedetergent suitable for woollens ordelicates.
6. Push in the detergent drawer.
7. Press Start / Reload to start theprogramme.
a The display shows the remainingprogramme duration.
a After the programme has ended,the display shows: "End".
8. Start the first wash cycle or set theprogramme selector to Off toswitch off the appliance. → "Basic operation", Page 34
Laundry
LaundryLaundry
You can wash all items that the man-ufacturer has marked as machine-washable on the care label and fab-rics made from hand-washable woolusing your appliance.
Preparing the laundry
ATTENTION!Objects remaining in the laundry maydamage the laundry and the drum.▶ Remove all items from any pock-
ets in your laundry before usingthe appliance.
▶ To protect your appliance and thelaundry, prepare the laundry be-forehand.– Empty all pockets– Brush sand out of all collars and
pockets– Close bed covers and cushion
covers– Close all zips, Velcro fasteners,
hooks and eyes– Tie cloth belts and apron strings
together or use a mesh laundrybag
– Remove curtain hooks and leadstrips or use a mesh laundrybag
– Use a mesh laundry bag forsmall items of laundry such aschildren's socks
en Laundry
32
– Separate items of laundry andshake them out
– Wash large and small items oflaundry together
– Dab fresh stains with soapy wa-ter (do not rub them)
– Some stubborn or dried-in stainscan be removed by washingseveral times
Sorting laundryNote: Please read the information inthe "Safety" → Page 4 and "Prevent-ing material damage" → Page 11 sec-tions to ensure that you use the appli-ance safely.
▶ To improve washing results andprevent discolouration, sort thelaundry according to the followingcriteria before washing.– Type of fabric and fibre type– Whites– Colours
Wash new coloured itemsseparately the first time youwash them.
– "Soiling" → Page 32– "Care symbols on the care la-
bels" → Page 32
Degrees of soiling
Degree of soiling Soiling ExamplesLight ¡ No dirt or stains are visible
¡ Laundry has absorbed odoursLight summer clothing or sportsclothing that has been worn for ajust a few hours
Normal Dirt or light stains are visible ¡ T-shirts, shirts or blouses aresweat-soaked or have beenworn a few times
¡ Towels or bedding that hasbeen used for up to one week
Heavy Dirt or stains are clearly visible Tea towels, baby items or workclothing
Care symbols on the care labelsThe symbols indicate the recommended programme and the numbers in thesymbols indicate the maximum recommended washing temperature.
Symbol Washing process Recommended programme Normal Cottons Gentle Easy Care Particularly gentle Delicates/Silk for washing by
handHand wash WoolNot suitable for machine-washing –
Detergents and care products en
33
Tip: You can find more informationabout care symbols at www.gine-tex.ch.
Detergents and care products
Detergents and careproductsDetergents and care products
You can protect your appliance andyour laundry by selecting and usingthe correct detergents and careproducts. You can use all detergentsand care products which are suitablefor domestic washing machines.Note: Please read the information inthe "Safety" → Page 4 and "Prevent-ing material damage" → Page 11 sec-tions to ensure that you use the appli-ance safely.
The manufacturer's instructions foruse and dosage can be found on thepackaging.Notes¡ Only use liquid detergents that are
self-flowing¡ Do not mix different liquid deter-
gents¡ Do not mix detergent and fabric
softener¡ Do not use products which have
developed a top layer or are highlycongealed
¡ Do not use products containingsolvents, caustic agents or volatilesubstances (e.g. bleach)
¡ Use dyes sparingly as salt maydamage stainless steel
¡ Do not use bleaching agents in theappliance
Detergent recommendationThis information helps you to choose the right detergent for your fabrics.
Detergent Fabrics Programme TemperatureStandard detergent with op-tical brighteners
Heat-resistant white fabricsmade from cotton or linen
Cottons From cold up to 90 °C
Detergent for colourswithout bleach or opticalbrighteners
Coloured fabrics made fromlinen or cotton
Cottons From cold up to 60 °C
Detergent for colours/delic-ates without optical bright-eners
Coloured fabrics made fromeasy-care fibres or syntheticmaterials
Easy Care From cold up to 60 °C
Detergent for delicates Delicate fabrics made fromsilk or viscose
Delicates/Silk From cold up to 40 °C
Detergent for woollens Wool Wool From cold up to 40 °C
Tip: Visit www.cleanright.eu to findfurther information on detergents,care products and cleaning agentsfor domestic use.
en Basic operation
34
Detergent dosageUse the correct detergent dosage toachieve optimal washing results andsave resources.The detergent dosage depends on:¡ The amount of laundry¡ Degree of soiling
¡ Water hardnessYou can find out how hard yourwater is from your local water com-pany or measure it yourself usinga water hardness tester.
Water hardness
Hardness range Total hardness in mmol/l German degrees in °dHsoft (I) 0–1.5 0–8.4medium (II) 1.5– 2.5 8.4–14hard (III) over 2.5 over 14
Example of a manufacturer'sinstructions for detergentThese example values refer to astandard load of 4–5 kg.
Soiling Light Normal HeavyWater hardness: Soft/medium 40 ml 55 ml 80 mlWater hardness: Hard/very hard 55 ml 80 ml 105 ml
The dosages can be found on themanufacturer's packaging.¡ Adjust the dosage to the actual
load.
Basic operation
Basic operationBasic operation
You can find out everything you needto know about operating your appli-ance here.
Switching on the appliance▶ Turn the programme selector to a
programme.
Setting a programme1. Set the programme selector to the
required "programme" → Page 24.
Basic operation en
35
2. If necessary, "adjust the pro-gramme settings" → Page 35.
Adjusting the programme set-tingsDepending on the programme andprogramme progress, you can adjustor activate/deactivate the settings.Note: Overview of all programme set-tings:Requirement: A programme hasbeen set.▶ Adjust the programme settings.
The programme settings are notsaved permanently for the pro-gramme.
Loading laundryNotes¡ Please read the information in the
"Safety" → Page 4 and "Preventingmaterial damage" → Page 11 sec-tions to ensure that you use theappliance safely.
¡ To prevent creasing, take note ofthe maximum load for the relevant"programme" → Page 24.
Requirement: Prepare and sort thelaundry.→ "Laundry", Page 311. Open the door.
2. Ensure that the drum is empty.3. Separate the laundry and place it
in the drum.4. Note: Ensure that there is no laun-
dry trapped in the door.Close the door.
Using a measuring aid for li-quid detergentIf you order the measuring aid as anaccessory, you must use the measur-ing aid.1. Press down on the insert and re-
move the detergent drawer.
1
2
2. Insert the measuring aid.
en Basic operation
36
3. Insert the detergent drawer.
Adding detergent and careproductNotes¡ Please read the information in the
"Safety" → Page 4 and "Preventingmaterial damage" → Page 11 sec-tions to ensure that you use theappliance safely.
¡ Do not use the measuring aid forliquid detergent for gel detergents,washing powder, or if Prewash or"Ready in" time are activated.
Requirement: Find out the optimumdosage for "detergent and careproduct." → Page 331. Pull out the detergent drawer.2. Pour in detergent.
→ "Detergent drawer", Page 203. If required, add the care product.4. Push in the detergent drawer.
Starting the programmeNote: If you want to change the timeuntil the programme ends, set the"Ready in" time first.▶ Press Start / Reload.a The drum rotates and load detec-
tion takes place. This can take upto 2 minutes, after which waterenters the drum.
a The display shows either the pro-gramme duration or the "Ready in"time.
a After the programme has ended,the display shows: "End".
Adjusting the "Ready in" timebefore the programme startsYou can readjust the selected "Readyin" time before the programme starts.1. Press Start / Reload.2. Press Ready In repeatedly until the
display indicates the desired"Ready in" time.
3. Press Start / Reload.
Soaking laundryYou can soak the laundry beforewashing in the appliance by pausingthe programme.Note: No additional detergent is re-quired. The washing solution is thenused for washing.1. Start the programme.2. To pause the programme, after ap-
prox. 10 minutes, press Start / Re-load.
3. To resume the programme, afterthe desired soaking time, pressStart / Reload.
Basic operation en
37
Adding laundryNote: Please read the information inthe "Safety" → Page 4 and "Prevent-ing material damage" → Page 11 sec-tions to ensure that you use the appli-ance safely.1. Press Start / Reload.
The appliance is paused andchecks whether it is possible toadd or remove laundry. Take noteof the programme status.
2. Add or remove laundry.3. Close the door.4. Press Start / Reload.
Cancelling the programmeOnce the programme has started,you can cancel it at any time.Note: Please read the information inthe "Safety" → Page 4 and "Prevent-ing material damage" → Page 11 sec-tions to ensure that you use the appli-ance safely.1. Press Start / Reload.2. Open the door.
The appliance door remainslocked for safety reasons if thetemperature and water levels arehigh.– If the temperature is high, start
the Rinse programme.– If the water level is high: Start
the Spin or Drain programme.3. Remove the laundry.
Resuming the programmewhen the programme statusis Rinse Hold1. Set the Spin or Drain programme.2. Press Start / Reload.
Unloading the laundryNote: Please read the information inthe "Safety" → Page 4 and "Prevent-ing material damage" → Page 11 sec-tions to ensure that you use the appli-ance safely.1. Open the door.2. Remove the laundry.
Switching off the appliance1. Turn the programme selector to
Off .
2. Turn off the tap.3. Wipe the rubber gasket dry and re-
move any foreign objects.
en Childproof lock
38
4. Leave the door and detergentdrawer open so that residual watercan evaporate.
Childproof lock
Childproof lockChildproof lock
Secure your appliance against beingoperated unintentionally using thecontrols.
Activating the childproof lock▶ Press and hold the two 3 sec.
buttons for approx. 3 seconds.a The display shows .a The controls are locked.a The childproof lock remains active
even after the appliance has beenswitched off.
Deactivating the childprooflockRequirement: To deactivate thechildproof lock, the appliance mustbe switched on.▶ Press and hold the two 3 sec.
buttons for approx. 3 seconds.So that the programme currentlyrunning is not cancelled, the pro-gramme selector must be set tothe initial programme.
a goes out in the display.
Basic settings en
39
Basic settings
Basic settingsBasic settings
You can configure the appliance to meet your needs.
Overview of the basic settingsBelow is an overview of the basic settings on your appliance.
Basic setting Programme pos-ition
Value Description
End signal 2 0 (off)1 (quiet)2 (medium)3 (loud)4 (very loud)
Set the volume of the signal at the end ofthe programme.
Button signal 3 0 (off)1 (quiet)2 (medium)3 (loud)4 (very loud)
The volume of the audible signal emittedwhen the buttons are pressed.
Drum cleaning re-minder
5 ONOFF
Activate or deactivate the reminder to cleanthe drum.
Changing the basic settings1. Set the programme selector to po-
sition 1.
en Cleaning and servicing
40
2. Press Start / Reload and, at thesame time, turn the programmeselector to position 2.
a The display shows the currentvalue.
3. Set the programme selector to therequired position.
4. To change the value, press ReadyIn.
5. To save the changes, switch offthe appliance.
Cleaning and servicing
Cleaning and servicingCleaning and servicing
To keep your appliance working effi-ciently for a long time, it is importantto clean and maintain it carefully.
Tips on appliance careFollow the tips for appliance care toensure your appliance works cor-rectly in the long term.
Wipe down the hous-ing and the controlpanel with nothing butwater and a dampcloth.
The appliance partsremain clean and hy-gienic.
Remove all detergentresidue, spray residueor other residues im-mediately.
Fresh deposits areeasier to removewithout leaving anyresidue.
Keep the appliancedoor and detergentdrawer open afteruse.
This allows the resid-ual water to dry, redu-cing odours in the ap-pliance.
Cleaning the drumIf you often wash at a washing tem-perature of 40 °C and lower or theappliance has not been used for along period, clean the drum.
CAUTIONRisk of injury!Permanently washing at low temper-atures and a lack of ventilation forthe appliance may damage the drumand cause injury.▶ Regularly run a programme for
cleaning the drum or wash at tem-peratures of at least 60 °C.
▶ Leave the appliance to dry afterevery operation with the dooropen, and leave the detergentdrawer to dry.
▶ Run the Drum Clean programmewithout laundry.Add washing powder.
Cleaning the detergent drawerNote: Please read the information inthe "Safety" → Page 4 and "Prevent-ing material damage" → Page 11 sec-tions to ensure that you use the appli-ance safely.1. Pull out the detergent drawer.2. Press down on the insert and re-
move the detergent drawer.
1
2
Cleaning and servicing en
41
3. Press out the insert upwards frombelow.
4. Clean the detergent drawer and in-sert with water and a brush, andthen dry them.
5. Fit the insert and lock it into place.
6. Cleaning the opening for the deter-gent drawer.
7. Push in the detergent drawer.
DescalingIf you add detergent correctly, you donot need to descale your appliance.If you still wish to use descaler, followthe manufacturer's instructions foruse.
ATTENTION!The use of unsuitable descalingagents, e.g. for coffee machines, maydamage the appliance.▶ For this appliance, only use de-
scaling agents that are availablefrom the manufacturer's website orour after-sales service.
Cleaning the drain pumpClean the drain pump in the event offaults, e.g. blockages or rattlingnoises.
Emptying the drain pumpNote: Please read the information inthe "Safety" → Page 4 and "Prevent-ing material damage" → Page 11 sec-tions to ensure that you use the appli-ance safely.1. Turn off the water tap.2. Switch off the device.3. Disconnect the appliance's mains
plug from the power supply.4. Open the maintenance flap.
en Cleaning and servicing
42
5. Remove the maintenance flap.
6. Slide a receptacle under the open-ing.
7. Take the drain hose out of theholder.
8. CAUTION - Risk of scalding!When you wash at high temperat-ures, the detergent solution getshot.
▶ Do not touch the hot detergentsolution.To allow the detergent solution toflow out into the container, removethe sealing cap.
9. Firmly press on the sealing cap.
10. Insert the drain hose into theholder.
Cleaning and servicing en
43
Cleaning the drain pumpNote: Please read the information inthe "Safety" → Page 4 and "Prevent-ing material damage" → Page 11 sec-tions to ensure that you use the appli-ance safely.Requirement: "The drain pump isempty." → Page 411. Since water may remain in the
drain pump, remove the pump capcarefully.
2. Clean the interior, the thread onthe pump cap and the pump hous-ing.
3. Make sure that the impeller in thedrain pump can be rotated.
4. Insert the pump cap and screw iton.
90°
The handle on the pump cap mustbe in a vertical position.
5. Insert the maintenance flap andlock it into place.
11
2
6. Close the maintenance flap.
Before the next washTo prevent unused detergent fromflowing straight into the outlet in thenext wash, run the Drain programmeafter you have emptied the drainpump.1. Turn on the tap.2. Insert the mains plug.3. Switch on the appliance.4. Pour 1 litre of water into compart-
ment II.5. Start the Drain programme.
en Cleaning and servicing
44
Cleaning the water outlethose at the siphonIf the water outlet hose at the siphonis dirty or the detergent solution isnot being pumped out, you mustclean these.1. Switch off the appliance.2. Disconnect the appliance's mains
plug from the power supply.3. Loosen the hose clamp and care-
fully remove the water outlet hose.
Residual water may leak out.4. Clean the water outlet hose and si-
phon connecting piece.
5. Reattach the water outlet hose andsecure the connection point usingthe hose clamp.
Clean the water inlet filters.Clean the filter in the water inlet inthe event of blockages or if the waterpressure is too low.
Emptying the water inlet hose1. Turn off the tap.2. Set a programme, except for
Rinse, Spin or Drain.3. Start the programme and leave it
to run for approx. 40 seconds.4. Switch off the appliance.5. Disconnect the appliance's mains
plug from the power supply.
Cleaning the filter on the tapNote: Please read the information inthe "Safety" → Page 4 and "Prevent-ing material damage" → Page 11 sec-tions to ensure that you use the appli-ance safely.Requirement: The water inlet hose isempty.1. Remove the water inlet hose from
the tap.
Cleaning and servicing en
45
2. Clean the filter with a small brush.
3. Connect the water inlet hose andcheck for leaks.
Cleaning the filter on the applianceNote: Please read the information inthe "Safety" → Page 4 and "Prevent-ing material damage" → Page 11 sec-tions to ensure that you use the appli-ance safely.
Requirement: The water inlet hose isempty. → "Emptying the water inlet hose",Page 441. Disconnect the hose from the rear
of the appliance.
1
2
2. Use pliers to remove the filter.
3. Clean the filter with a small brush.
4. Reinsert the filter.5. Connect the hose and check for
leaks.
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46
2
1
Troubleshooting en
47
Troubleshooting
TroubleshootingTroubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-ing information before contacting after-sales service. This will avoid unneces-sary costs.
WARNINGRisk of electric shock!Improper repairs are dangerous.▶ Repairs to the appliance should only be carried out by trained specialist
staff.▶ Only use genuine spare parts when repairing the appliance.▶ If the power cord of this appliance is damaged, it must be replaced by the
manufacturer, the manufacturer's Customer Service or a similarly qualifiedperson in order to prevent any risk.
Error code / Fault display / SignalFault Cause troubleshootingThe display goes out andStart / Reload flashes.
Energy-saving mode is act-ive
▶ Press any button.a The symbol lights up again.
"E:36 / -10" Drain pipe or water outlethose is blocked.
▶ Clean the drain pipe and the wateroutlet hose.
Drain pipe or water drainhose is caught or jammed.
▶ Ensure that the drain pipe and wa-ter drain hose are not kinked ortrapped.
Drain pump is blocked. ▶ → "Cleaning the drain pump",Page 41
The water outlet hose is con-nected too high.
▶ Install the water outlet hose at amaximum height of 1 metre. → "Technical specifications",Page 58
"E:36 / -25 / -26" Drain pump is blocked. ▶ → "Cleaning the drain pump",Page 41
"E:60 / -2B" The unbalanced load detec-tion system has interruptedthe spin cycle because thelaundry is unevenly distrib-uted.
▶ Redistribute the laundry in thedrum.
Note: Where possible, mix large andsmall items in the drum. Different sizeditems of laundry distribute themselvesbetter during the spin cycle.
The water pressure is low. No remedial action possible.The filters in the water infloware blocked.
▶ "Clean the filters in the water in-flow" → Page 44.
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48
Fault Cause troubleshooting The tap is turned off. ▶ Turn on the tap.
The water inlet hose iskinked or jammed.
▶ Ensure that the water inlet hose isnot kinked or jammed.
lights up. The temperature is too high. ▶ Wait until the temperature hasdropped.
▶ → "Cancelling the programme",Page 37
Water level is too high. ▶ Start the Drain programme.Laundry is caught in thedoor.
1. Open the door again.2. Remove any trapped laundry.3. Close the door.4. Press Start / Reload to start the
programme.
flashes. Door is not closed. 1. Close the door.2. Press Start / Reload to start the
programme.
All other error codes. Malfunction ▶ Call the after-sales service. → "Customer Service", Page 56
MalfunctionsFault Cause troubleshootingThe appliance is not work-ing.
The mains plug of the powercord is not plugged in.
▶ Connect the appliance to the powersupply.
The circuit breaker is faulty. ▶ Check the circuit breaker in thefuse box.
There has been a power cut. ▶ Check whether the lighting in yourkitchen or other appliances areworking.
The programme does notstart.
You have not pressed Start /Reload.
▶ Press Start / Reload.
Door is not closed. 1. Close the door.2. Press Start / Reload to start the
programme.
Childproof lock is activated. ▶ → "Deactivating the childprooflock", Page 38
Ready In is activated. ▶ Check whether Ready In is activ-ated. → "Buttons", Page 23
Troubleshooting en
49
Fault Cause troubleshootingThe programme does notstart.
Laundry is caught in thedoor.
1. Open the door again.2. Remove any trapped laundry.3. Close the door.4. Press Start / Reload to start the
programme.
The door cannot be opened. – –– is activated. ▶ Continue the programme by select-ing Spin or Drain and pressingStart / Reload. → "Resuming the programme whenthe programme status is RinseHold", Page 37
The temperature is too high. ▶ Wait until the temperature hasdropped.
▶ → "Cancelling the programme",Page 37
Water level is too high. ▶ Start the Drain programme.Power failure. ▶ Open the door using the emergency
release. → "Emergency release", Page 54
The water is not draining. Drain pipe or water outlethose is blocked.
▶ Clean the drain pipe and the wateroutlet hose.
Drain pipe or water drainhose is caught or jammed.
▶ Ensure that the drain pipe and wa-ter drain hose are not kinked ortrapped.
Drain pump is blocked. ▶ → "Cleaning the drain pump",Page 41
– –– is activated. ▶ Continue the programme by select-ing Spin or Drain and pressingStart / Reload. → "Resuming the programme whenthe programme status is RinseHold", Page 37
The water outlet hose is con-nected too high.
▶ Install the water outlet hose at amaximum height of 1 metre. → "Technical specifications",Page 58
Water is not flowing in. De-tergent is not being dis-pensed.
You have not pressed Start /Reload.
▶ Press Start / Reload.
The filters in the water infloware blocked.
▶ "Clean the filters in the water in-flow" → Page 44.
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50
Fault Cause troubleshootingWater is not flowing in. De-tergent is not being dis-pensed.
The tap is turned off. ▶ Turn on the tap.
The water inlet hose iskinked or jammed.
▶ Ensure that the water inlet hose isnot kinked or jammed.
The spin cycle runs severaltimes.
The unbalanced load detec-tion system eliminates an im-balance by repeatedly redis-tributing the laundry.
▶ Not a fault – no action required.
Note: When loading, where possible,place large and small items of laundrytogether in the drum. Different sizeditems of laundry distribute themselvesbetter during the spin cycle.
The programme durationchanges during the washcycle.
The programme operation isoptimised electronically.This may change the pro-gramme duration.
▶ Not a fault – no action required.
The unbalanced load detec-tion system eliminates an im-balance by repeatedly redis-tributing the laundry.
▶ Not a fault – no action required.
Note: When loading, where possible,place large and small items of laundrytogether in the drum. Different sizeditems of laundry distribute themselvesbetter during the spin cycle.
Foam detection systemswitches on a rinse cycle iffoam build-up is too high.
▶ Not a fault – no action required.
No water is visible in thedrum.
Water is below the visiblearea.
▶ Not a fault – no action required.
Drum jerks after the pro-gramme starts.
This is caused by an internalmotor test.
▶ Not a fault – no action required.
Residual water is present inthe compartment .
Insert in compartment isblocked.
▶ → "Cleaning the detergent drawer",Page 40
Vibrations and movement ofthe appliance whilst spin-ning.
Appliance is not correctlyaligned.
▶ Aligning the appliance
The appliance feet are notfixed.
▶ Secure the appliance feet. Aligningthe appliance
Transit bolts have not beenremoved.
▶ Removing the transit bolts
Drum does not turn, waterdoes not flow in.
Load detection is active. ▶ Not a fault – no action required.
Note: The load detection can take upto two minutes.
Troubleshooting en
51
Fault Cause troubleshootingHeavy foam build-up Detergent dosage is too
high.▶ Immediate measure: Mix one table-
spoon of fabric softener with 0.5litres of water and pour the mixtureinto the left-hand compartment (notfor outdoor clothing, sportswear oritems stuffed with down).
▶ Reduce the amount of detergent forthe next washing cycle with thesame load.
NoiseFault Cause troubleshootingRushing, hissing noise. Water is flushed under pres-
sure into the detergentdrawer.
▶ Not a fault – normal operatingnoise.
Loud noises during the spincycle.
Appliance is not correctlyaligned.
▶ Aligning the appliance
The appliance feet are notfixed.
▶ Secure the appliance feet. Aligningthe appliance
Transit bolts have not beenremoved.
▶ Removing the transit bolts
Banging noises, rattling inthe drain pump.
Foreign bodies have got intothe drain pump.
▶ → "Cleaning the drain pump",Page 41
Slurping, rhythmical suctionnoise.
The drain pump is active, thedetergent solution ispumped out.
▶ Not a fault – normal operatingnoise.
Problem with resultsFault Cause troubleshootingCreasing. The spin speed is too high. ▶ The next time you run a wash cycle,
set a lower spin speed.
The load is too large. ▶ The next time you run a wash cycle,reduce the amount of laundry beingloaded.
The wrong programme is se-lected for the type of fabric.
▶ Select the programmes that aresuitable for the type of fabric. → "Programmes", Page 24
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52
Fault Cause troubleshootingDetergent or fabric softenerdrips off the seal and col-lects on the door or in theseal fold.
Too much detergent/fabricsoftener in the detergentdrawer.
▶ When dosing liquid detergent andfabric softener, observe the mark-ing in the detergent drawer and donot dose above this.
The spin result is not satis-factory. The laundry is toowet/too damp.
A low spin speed is selected. ▶ The next time you run a wash cycle,set a higher spin speed.
▶ Start the Spin programme.Less Ironing is activated. ▶ Select the programmes that are
suitable for the type of fabric. → "Programmes", Page 24
The unbalanced load detec-tion system has interruptedthe spin cycle because thelaundry is unevenly distrib-uted.
▶ Redistribute the laundry in thedrum.
Note: Where possible, mix large andsmall items in the drum. Different sizeditems of laundry distribute themselvesbetter during the spin cycle.▶ Start the Spin programme.
Detergent residue on thedamp washing.
Detergents may contain wa-ter-insoluble substances thatdeposit on the laundry.
▶ Start the Rinse programme.
Detergent residue on the drylaundry.
Detergents may contain wa-ter-insoluble substances thatdeposit on the laundry.
▶ Brush out the laundry after washingand drying.
LeakageFault Cause troubleshootingWater is leaking out at thewater inlet hose.
Water inlet hose is not cor-rectly/securely connected.
1. Connect the water supply hose cor-rectly. Connecting the water inlethose
2. Tighten the screw connection.
Water is leaking out at thewater outlet hose.
The water outlet hose isdamaged.
▶ Replace the damaged water outlethose.
Water outlet hose is not con-nected correctly.
▶ Connect the water outlet hose cor-rectly. Water outlet connectiontypes
Troubleshooting en
53
OdoursFault Cause troubleshootingOdours have formed in theappliance.
Humidity and detergentresidue may promote theformation of bacteria.
▶ → "Cleaning the drum", Page 40
▶ If you are not using the appliance,leave the door and detergentdrawer open so that residual watercan evaporate.
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54
Emergency releaseTo remove the laundry in the event ofa power failure, for example, you canmanually release the door.
Releasing the doorRequirement: "The drain pump isempty." → Page 411. ATTENTION! Escaping water may
cause material damage.▶ Do not open the door if you can
see water through the glass.Pull the emergency release down-wards with a tool and release.
a The door lock is released.2. Insert the maintenance flap and
lock it into place.3. Close the maintenance flap.
Transportation, storage and disposal
Transportation, storageand disposalTransportation, storage and disposal
You can find out here how to prepareyour appliance for transportation andstorage. You will also find out how todispose of old appliances.
Removing the appliance1. Turn off the tap.2. → "Emptying the water inlet hose",
Page 44.3. Switch off the appliance.
4. Unplug the appliance's mains plug.5. Drain the remaining detergent
solution. → "Cleaning the drain pump",Page 41
6. Detach the hoses.
Inserting the transit boltsSecure the appliance for transporta-tion using transit bolts in order to pre-vent damage.1. Remove the four cover caps.
‒ If necessary, use a screwdriverto remove the cover caps.
Keep the cover caps.2. Insert the four sleeves.
3. Insert all screws into the fourtransit bolts and tighten slightly.
Transportation, storage and disposal en
55
4. Insert the power cord into theholder and tighten all fourscrews for the transit bolts with aWAF 13 wrench .
5. Insert the hose into holder.
Using the appliance again1. Remove the transit bolts.2. Pour approx. 1 litre of water into
compartment II in the detergentdrawer.
3. Start the Drain programme.a The unused detergent cannot flow
straight into the outlet during thenext wash.
Disposing of old applianceValuable raw materials can be re-used by recycling.
WARNINGRisk of harm to health!Children can lock themselves in theappliance, thereby putting their livesat risk.▶ Do not install the appliance behind
a door as this may obstruct the ap-pliance door or prevent it fromopening.
▶ With redundant appliances, unplugthe power cord. Then cut throughthe cord and damage the lock onthe appliance door beyond repairso that the appliance door will nolonger close.
1. Unplug the appliance from themains.
2. Cut through the power cord.3. Dispose of the appliance in an en-
vironmentally friendly manner.
This appliance is labelled in ac-cordance with European Direct-ive 2012/19/EU concerningused electrical and electronicappliances (waste electrical andelectronic equipment - WEEE).The guideline determines theframework for the return and re-cycling of used appliances asapplicable throughout the EU.
en Customer Service
56
Customer Service
Customer ServiceCustomer Service
If you have any queries on use, areunable to rectify faults on the appli-ance yourself or if your applianceneeds to be repaired, contact Cus-tomer Service.You can solve many problems your-self by consulting the information ontroubleshooting in these instructionsor on our website. If this is not thecase, contact our after-sales service.We will always find an appropriatesolution and try to avoid unnecessaryvisits being made by a Customer Ser-vice technician.With any warranty claims, we willmake sure that your appliance is re-paired by trained after-sales techni-cians using genuine spare parts, in-cluding after the manufacturer's war-ranty has expired.For safety reasons repairs to the ap-pliance should only be carried out bytrained specialist staff. The warrantyclaim becomes void if repairs or in-terventions have been carried out bypersons not authorised by us for thatpurpose or if our appliances havebeen fitted with spare, supplementaryor accessory parts that were notgenuine parts and then resulted in adefect.Function-relevant genuine spare partsaccording to the corresponding Eco-design Order can be obtained fromCustomer Service for a period of atleast 10 years from the date onwhich your appliance was placed onthe market within the European Eco-nomic Area.Note: Under the terms of the manu-facturer's warranty the use of Cus-tomer Service is free of charge.
Detailed information on the warrantyperiod and terms of warranty in yourcountry is available from our after-sales service, your retailer or on ourwebsite.If you contact Customer Service, youwill require the product number (E-Nr.) and the production number (FD)of your appliance.The contact details for Customer Ser-vice can be found in the enclosedCustomer Service directory or on ourwebsite.
Product number (E-Nr.) andproduction number (FD)You can find the product number (E-Nr.) and the production number (FD)on the appliance's rating plate.Depending on the model, the ratingplate is located:¡ On the inside of the door.¡ On the inside of the maintenance
flap.¡ On the rear of the appliance.Make a note of your appliance's de-tails and the Customer Service tele-phone number to find them againquickly.
Consumption values en
57
Consumption values
Consumption valuesConsumption values
The following information is given according to the EU-Ecodesign-Regulation.The values given for programs other than the Eco 40-60 are indicative only andhave been determined in accordance with the applicable standard EN60456.
Programme Load(kg)
Pro-grammeduration(hr:min)1
Energycon-sump-tion(kWh/cycle)1
Watercon-sump-tion (l/cycle)1
Max-imumtemper-ature(°C) 5mins1
Spinspeed(rpm)1
Resid-ualmois-ture (%)1
Eco 40-602 8,0 3:35 1,048 65,0 45 1400 50Eco 40-602 4,0 2:43 0,561 45,0 36 1400 52Eco 40-602 2,0 2:33 0,223 33,0 24 1400 58Cottons 20 °C 8,0 3:14 0,350 85,0 23 1400 53Cottons 40 °C 8,0 3:14 1,170 85,0 44 1400 53Cottons 60 °C 8,0 3:14 1,440 85,0 56 1400 53Cottons 40 °C +Prewash
8,0 3:44 1,200 85,0 44 1400 53
Easy Care 40 °C 4,0 2:29 0,770 63,0 43 1200 30Mixed Fab-rics 40 °C
4,0 1:00 0,620 44,0 41 1400 55
Wool 30 °C 2,0 0:41 0,220 40,0 22 800 251 Due to the influence of water pressure, hardness and inlet temperature, ambient temperature,
type, amount and soiling of laundry, detergent used, fluctuations in the power supply and the se-lected additional functions, the actual values may deviate from the stated values.
2 Test programme in accordance with the EU Ecodesign Directive and the EU Energy Labelling Reg-ulation with cold water (15 °C).
Technical specifications
Technical specificationsTechnical specifications
Facts and figures for your appliancecan be found here.
Appliance height 85,0 cmAppliance width 60,0 cmAppliance depth 55,0 cmWeight 65 - 70 kg11 Depending on the appliance specifications
Maximum load capa-city
8 kg
Mains voltage 220 - 240 V, 50 Hz Minimum installa-
tion protection10 A
Rated power 2300 WPower consumption ¡ Off mode: 0,12 W
¡ Left-on mode:0,50 W
1 Depending on the appliance specifications
en Technical specifications
58
Water pressure ¡ Minimum: 100 kPa(1 bar)
¡ Maximum:1000 kPa (10 bar)
Length of the water in-let hose
150 cm
Length of the wateroutlet hose
150 cm
Length of the powercord
210 cm
Max. draining height 100 cmMinimum drainingheight
60 cm
1 Depending on the appliance specifications
More information about your modelcan be found online at https://en-ergylabel.bsh-group.com1. This webaddress is linked to the official EUEPREL product database. At the timeof printing its web address had notyet been published. Please then fol-low the instructions on searching formodels. The model identifier is madeup of the characters before the slashin the product number (E-Nr.) on therating plate. Alternatively you canalso find the model identifier in thefirst line of the EU energy label.
1 Only applies to countries in the European Economic Area
https://www.bsh-group.com/energylabelhttps://www.bsh-group.com/energylabel
*9001543719*9001543719 (000703)en
BSH Hausgeräte GmbHCarl-Wery-Straße 3481739 MünchenGERMANYwww.siemens-home.bsh-group.com
Manufactured by BSH Hausgeräte GmbH under Trademark License of Siemens AG
Washing machineenTable of contentsSafetyGeneral informationIntended useRestriction on user groupSafe installationSafe useSafe cleaning and maintenance
Preventing material damageEnvironmental protection and saving energyDisposing of packagingSave energy and conserve resourcesEnergy saving mode
Installation and connectionUnpacking the applianceContents of packageRequirements for the installation locationRemoving the transit boltsConnecting the applianceConnecting the water inlet hoseWater outlet connection typesConnecting the appliance to the electricity supply
Aligning the appliance
Familiarising yourself with your applianceApplianceDetergent drawerControls
DisplayButtonsProgrammesAccessoriesBefore using for the first timeStarting an empty washing cycle
LaundryPreparing the laundrySorting laundryDegrees of soilingCare symbols on the care labels
Detergents and care productsDetergent recommendationDetergent dosage
Basic operationSwitching on the applianceSetting a programmeAdjusting the programme settingsLoading laundryUsing a measuring aid for liquid detergentAdding detergent and care productStarting the programmeAdjusting the "Ready in" time before the programme startsSoaking laundryAdding laundryCancelling the programmeResuming the programme when the programme status is Rinse HoldUnloading the laundrySwitching off the appliance
Childproof lockActivating the childproof lockDeactivating the childproof lock
Basic settingsOverview of the basic settingsChanging the basic settings
Cleaning and servicingTips on appliance careCleaning the drumCleaning the detergent drawerDescalingCleaning the drain pumpEmptying the drain pumpCleaning the drain pumpBefore the next wash
Cleaning the water outlet hose at the siphonClean the water inlet filters.Emptying the water inlet hoseCleaning the filter on the tapCleaning the filter on the appliance
TroubleshootingError code / Fault display / SignalError code / Fault display / Signal
MalfunctionsMalfunctions
NoiseNoise
Problem with resultsProblem with results
LeakageLeakage
OdoursOdours
Emergency releaseReleasing the door
Transportation, storage and disposalRemoving the applianceInserting the transit
