March 20, 2012
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Women Matter 2012Making the Breakthrough
EUROPEAN RESULTS
CONFIDENTIAL AND PROPRIETARYAny use of this material without specific permission of McKinsey & Company is strictly prohibited
Women Matter 2012Making the Breakthrough
McKinsey has been researching about the impact of g ender diversity at the top of corporations for many years and has published 5 “Women Matter” studies
SOURCE: McKinsey
2007
Women Matter Gender diversity, a
corporate performance driver
Positive link between a company’s performance
and the proportion of women in its governing
body
2008
Women Matter 2 Female leadership, a competitive edge for
the future
Reasons behind better performance: certain
leadership behavior is more displayed by women
2009
Women Matter 3 Women leaders, a
competitive edge in and after the crisis
Certain leadership behaviors typically adopted
by women are critical toperform well in the post-
crisis world
2010
Women Matter 4 Women at the top of corporations: Making
it happen
Majority of leaders recognize the impact of
gender diversity on business performance but
this belief does not translate to actions
2012
Women Matter 5 Making the
Breakthrough
Helping companies to build on what they have already
achieved to realize the final breakthrough
Average return on equity2007-2009
Average EBIT margin 2007-2009
15%
22%
+41%
11%
17%
+56%
Companies with a higher proportion of women in thei r executive committees have better financial performance
Companies in the top quartile for the women representation in executive committees
Companies with 0 women in executive committees
SOURCE: McKinsey
Women’s representation on executive committees and corporate boards is still limited and did not dramatically increased over the past years …
Executive committeesPercentage of total, 2011
Corporate boardsPercentage of total, 2011
Growth since 2007Percentagepoints
European average
Country
Growth since 2007Percentagepoints
8
3
8
4
3
4
0
1
6
2
1
3
4
5
12
12
-2
2
5
5
SOURCE: Analysis based on annual reports of companies listed on each country’s main index, and press searches. Italian data provided by Aliberti Governance Advisors
1 The 2011 figures are mostly derived from 2010 annual reports
3
6
8
8
8
11
11
15
21
Czech Rep
10
Germay
Italy
France
Netherlands
Belgium
United Kingdom
Norway
Sweden
16
5
10
20
19
11
16
35
25
17
34
20
17
9
0
Seats on executive committee
CEO
Senior management and vice president
Middle management
Total company 49
22
13
9
0
50
30
18
11
7
27
19
15
10
9
25
16
15
11
0
… And the problem exists at all hierarchical levels, not only topmanagement
1 Companies with more than 10,000 employees and/or revenues greater than €1 billion, and that provided data
Average percentage at different organizational leve ls in Europe, by sector
Number of companies = 1301
Energy, basic materials, diversified industries
Transport, logistics, tourism
Consumer goods
Financial services
Media, telecommuni-cations, technology
SOURCE: McKinsey
Building a whole gender-diversity ecosystem is crit ical
Developing women as leaders…
Mentoring
Training and coaching
Networks and role models
CEO and executive team's visible monitoring of progr ess in gender-diversity programs
CEO commitment
HR processesand policies
Gender-diversityindicators Infrastructure
… supported by collective enablers
Gender diversity on top of the strategic agenda
40% of companies have 50% of measures in place in all 3 parts of the ecosystem
40% Managementcommitment
Women’sdevelopment
programs
SOURCE: Women Matter 2012; McKinsey
• Networking programs/elements dedicated to women
• Leadership skill building programs• Use of external coaches• Mentoring programs/
events with internal mentors• Programs to increase proportion of
potential women leaders
• Group CEO’s commitment• Executive committee commitment• Targets for women’s representation
in top positions• Consistency of company culture
with gender diversity objectives
Gender diversity indicators• Gender representation overall and at
certain job levels• Gender representation in promotion
rounds• Promotion rates by gender at
different levels of seniority• Attrition rate by gender
HR processes and policies• Control over gender appraisal biases• Actions to improve share of women applying for and accepting positions• Control over gender recruiting biases• Internal quotas for women in managerial positions• Logistical flexibility (e.g., remote working)• Career flexibility (leave of absence, option to alternate part-time and full-time periods)• Program to smooth transition before, during, and after maternity leave
Examples of gender diversity measures in each part of the ecosystem Number of companies = 235
Collective enablers
40 %
33
14
36
33
20
41
8 12
Don’t know
Not on the strategic agenda
On the strategic agenda, but not in top 10
Among top 10 itemson strategic agenda
Among top 3 itemson strategic agenda
2011
0
20101
3
Percentage of respondents, number of companies = 235
1 The 2010 figures are from the Women Matter 2010 survey. There were 1,560 respondents to this survey
x 1.9
In addition, more companies see gender-diversity as a top strategic priority than they used to in 2010
SOURCE: McKinsey
There is a gap between the measures in place and th ose that are “well implemented”
1 Measures were rated on a scale of 1 - 5, with the exception of management commitment measures, which were rated on a scale of 1 - 4. “Well implemented” means an initiative was given a top score, i.e., 4 on a scale of 1 - 4 or 5 on a scale of 1 - 5
2 Scored 4 (management commitment 3)3 Scored 2 or 3 (management commitment 2)
Women’sdevelopmentprograms
Collective enablers
Percent, number of companies = 235
Management commitment
Well implemented1
Fairly well implemented2
In place3
CEO commitment
"Targets for women's representation in top positions"
"Consistency of company culture with diversity objectives"
Networking programs/events
Leadership skill building programs
Mentoring programs/events
Indicators
HR processes and policies
Infrastructure, e.g., child care facilities
88
51
92
69
47
58
43
60
56
24
22
15
13
16
18
25
14
41
SOURCE: McKinsey
While CEO commitment remains high and visible, it do es not cascade to lower management levelsPercent, number of companies = 235
29
32
28
2232
39
8 1120
41
100
13
Senior managers and vice presidents
25
CEOs
100
Middle managers
Not in place
In place
Well implemented
100
Fairly well implemented
SOURCE: McKinsey
Number of companies = 1231
The gap in implementation level may explain why com panies do not yet collect the benefits of their efforts
20% (top quartile)
Operating with a diversity advantage
Limited diversity practices
Making progress with diversity
Investing in diversity, but no impact yet
1 Companies with more than 10,000 employees and/or revenues greater than €1 billion, and that provided data for women at these 2 levels
13% (average)
Percentage of women at executive committee and senior management/vice president level
Number of measures
N = 65%
N = 1613%
N = 2016%
0
5
10
15
20
25
30
35
40
45
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
N = 8166%
25%
SOURCE: McKinsey
Percentage of measures judged to be well implemented 40,517,0
What counts: management commitment, tracking, culture, and diligent implementation
1 Companies with more than 10,000 employees and/or revenues greater than €1 billion, and that provided data2 On a scale of 1 - 4 where 4 is well implemented
Top management commitment2
Company culture aligned with gender diversity objectives2
Number of indicators used to track female representation
Gender diversity on CEO’s agenda2 2,91,8
1,63,0
3,11,7
6,0
3,0
Making progress with diversity
Limited diversity practices
Number of companies = 1231
SOURCE: McKinsey
In order to make the breakthrough, the good impleme ntation of initiatives depends upon four fundamental elements
Make senior management more visible
Target initiatives
Know thenumbers
Tackle mindsets
Make change happen:
Invest on whatcounts most
SOURCE: McKinsey
PSA BENCHMARK RESULTS
CONFIDENTIAL AND PROPRIETARYAny use of this material without specific permission of McKinsey & Company is strictly prohibited
Women Matter 2012Making the Breakthrough
40%
20%
40%
Other Industry
Car manufacturersEnergy, Basic Materials & Environment
Quantitative sampleN=20, 70% belonging to their country main index
45%
13%
42%Other Industry
Car manufacturers
Energy, Basic Materials & Environment
Sample description
Country sample European Industry sample
Qualitative sampleN=40, 43% belonging to CaC 40
Quantitative sampleN=31, 44% belonging to CaC 40
Qualitative sampleN=31, 65% belonging to their country main index
7%
14%
29% 17%
29%
Services
Telecom, media, technology
Industry Financial services
Consumer goods (including food services & healthcare)
5%
12%
21%10%
26%
Services
Telecom, media, technology
IndustryFinancial services
Consumer goods (including food services & healthcare)
Note: Industry sample at European level (benchmark on : Belux, Czech Republic, France, Italy, Netherlands, UK) – as of December 2011
SOURCE: Women Matter 5 survey
Female representa-tion trend
▪ Overall, share of women in your company has been stable between 2008 and 2010 (22%)
▪ You did not communicate the historical share of women at other levels
Company commitment to gender diversity
▪ Gender diversity, is one of the top 3 priorities of PSA, with visible commitment from your CEO and all layers of management
▪ You perceive your company's culture as actively fostering gender diversity
Implement-ation of concrete actions to promote female repre-sentation
▪ PSA has a high level of implementation of gender related indicators and HR processes and policies
▪ Your company has a higher level of implementation of infrastructures that support private life than country's and industry's averages
▪ The level of implementation of women development programs is low compared to both the country's and the industry's levels
SOURCE: Women Matter 5 survey
PSA Peugeot Citroën French participants (all sectors)European participants in the
industrial sector
COUNTRY AND INDUSTRY ANALYSIS ARE BASED ON WM5 SAMPLE
▪ The majority of companies say they are very committed to gender diversity (57%), and 52% have quantitative targets for women representation at top management. Commitment slightly decreases along the management line
▪ 45% of the companies report to have a culture that either actively fosters gender diversity or is best in class
▪ In your country, diversity initiatives are reported as being well implemented on gender related indicators and HR processes and policies
▪ Less initiatives are implemented in the areas of women development programs and infrastructures
▪ More than half of the companies say their management is committed to gender diversity (58%), commitment slightly decreases along the management line
▪ More than one third of the companies (38%) report to have a culture that either actively fosters gender diversity or is best in class
▪ European companies of your industry say their most implemented actions are in the area of gender related indicators and neutral HR processes and policies, focusing on controlling biases and retaining top performers
▪ Other dimensions like women development programs and infrastructures are less implemented
▪ Women are underrepresented at all senior executive levels
▪ Between 2008 and 2010, respondents report a share of women in executive committees that has evolved by 2 pts, but share of women at all other levels did not evolve
▪ Women are underrepresented at all levels, with only 19% women overall
▪ Situation has almost not evolved since 2008
Summary of findings (1/2)
Impact of concrete actions on diversity
▪ You identified as your next priorities :
– Consistency of company culture with your gender diversity objectives
– Gender conscious promotion
– Support of work-life balance
SOURCE: Women Matter 5 survey
▪ Companies of your industry identified as next priorities : – Support to work-life balance– Commitment of management to
gender diversity– Programs to increase share of
women in the talent pool– Consistency of company culture
with gender diversity objectives
PSA Peugeot Citroën French participantsEuropean respondents in the
industrial sector
▪ Companies of your country identified as next priorities : – Commitment of management to
gender diversity– Support of work-life balance– Programs to increase share of
women in talent pool
Conclusion for you
▪ In your next priorities, you plan to reinforce measures that are already well implemented. In which case, you could focus on enforcing and monitoring the application of these measures on the ground, in particular, middle management commitment to gender diversity, and HR processes and policies which appear to be a concern for your managers in the web survey
▪ Going forward, you could further focus on developing and enriching your women development programs :
– Set up tailored mentoring programs with internal mentors
– Set up programs to increase share of women in the talent pool
– Develop your women leadership skill building programs and increase women participation to it
– Extend the perimeter of the women coaching sessions
▪ Share of women overall (22%) is low compared to your country average (41%) and in line with your industry average (21%)
▪ Shares of women at N-3 and N-2 level are low compared to your country's and industry's averages
▪ Share of women at N-1 level is relatively in line with your industry's average (7% vs. 9% in your industry)
▪ Good share of women overall, but drop happens already at N-3 level
▪ Drop in women representation is lower at transition to N-2 and to N-1
▪ In total, women representation drops by 70% between overall employees and executive committee
▪ Women are underrepresented at several levels in your industry :
– Low representation of women overall (about 20%)
– Women representation drops at N-3 level then remains stable at N-2 level
– A steep drop (by almost half) happens at N-1 level
Next steps and priorities for gender diversity ecosystem
Summary of findings (2/2) COUNTRY AND INDUSTRY ANALYSIS ARE BASED ON WM5 SAMPLE
Women representation in leadership position is almo st unchanged since 2008 in your country
SOURCE: Women Matter 5 survey
2008 - 2010, Share of women, percent
You Your country Nb. Respondents: 10
373738
181717
121111 1010
8
000
2008 09 2010
CEO
Overall
N-3
N-2
N-1
222222
8 7 7
0
2008 09 2010
SOURCE: Women Matter 5 survey
2008 - 2010, Share of women, percent
You Your industry Nb. Respondents: 8
191919
131313 131212
778
000
2008 09 2010
CEO
Overall
N-3
N-2
N-1
222222
8 7 7
0
2008 09 2010
Women representation in leadership position among respondents from your industry remained stable as w ell
Number of companies = 1231
PSA is part of companies investing in gender diversi ty without collecting fully the benefits of their efforts
20% (top quartile)
Operating with a diversity advantage
Limited diversity practices
Making progress with diversity
Investing in diversity, but no impact yet
1 Companies with more than 10,000 employees and/or revenues greater than €1 billion, and that provided data for women at these 2 levels
13% (average)
Percentage of women at executive committee and senior management/vice president level
Number of measures
N = 65%
N = 1613%
N = 2016%
0
5
10
15
20
25
30
35
40
45
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
N = 8166%
25%
SOURCE: Women Matter 5 survey
In your company women representation drops steeply at N-3 level
SOURCE: Women Matter 5 survey
2010, Share of women, percent, N=31/country, N=20/industry
Overall
N-3 to the CEO in leadership positions
N-1 to the CEO in leadership positions
Board
CEO
N-2 to the CEO in leadership positions
Share of women in your company
41%
23%
16%
11%
0%
15%
22%
8%
7%
7%
0%
17%
Share of women in your country
Share of women in your industry
21%
17%
12%
9%
0%
11%
0%
96%
91%
38%
0%
68%
69%
56%
0%
73%
72%
82%
xRepresentation drop/increase between two levels1
1 Increase if x>100% - drop if x<100%
Gender diversity indicators
HR processes and policies
Women develop-mentprograms
Women development programs
Gender diversity indicators
HR processes and policies
You are committed to gender diversity and have high levels of implementation on dimensions like gender diversity indicators and HR processes and policies
Percentage of answers per score, N=40/country and N=31/industry
Country
Industry
You
SOURCE: Women Matter 5 survey
Current ecosystem based on the qualitative survey
25
23
25
20
50
57 1
1
100
High level of implementation
Low level of implementation
NA
60
58
57
20
32
30
9
20
11 1
1 51
35
9
9
89
36
56 1
5
11
36
36
79
54
52
7
8
14
10 3
2
33
64
57
50
30
17
22
12 1
11 3
NB: For commitment to gender diversity, “low level of implementation” is equivalent to a score of 1 (on a scale from 1 to 4), “average” is equivalent to a score of 2, and “high” to a score of 3 or 4. For the other segments, “low level of implementation” is equivalent to a score of 1 or 2 (on a scale from 1 to 5), “average” is equivalent to a score of 3, and “high” to a score of 4 or 5
Collective enablers
Commitment to gender diversity
Infrastructures
CEO and executive team's visible monitoring of progress in gender-diversity programs
Networks and role models, Training, Coaching, Mentoring, Talent pools
Neutral appraisal systems, policies for talent pool, …
Support to private life tools, mobility support, …
Monitoring of gender-related indicators (recruitment, promotion, compensation, …)
Commitment to gender diversity
Infrastructures
CEO and executive team's visible monitoring of progress in gender-diversity programs
Networks and role models, Training, Coaching, Mentoring, Talent pools
Neutral appraisal systems, policies for talent pool, …
Monitoring of gender-related indicators (recruitment, promotion, compensation, …)
You implement nine out of the ten most implemented measures of your country and industry benchmarks
N=40/country, N=31/industry – % of companies that have a solid implementation
Country
% of companies with a score of 4 or above
Top ten most implemented actions 1 Industry
SOURCE: Women Matter 5 survey
Measures for which your score is 4 or above
84
86
67
55
70
52
52
36
36
52
1 among women-specific programs, HR policies, indicators and infrastructures
95
81
72
68
68
65
58
56
54
53
▪ Guarantee to keep similar or better position when returning from a leave of absence
▪ Career flexibility (leave of absence, possibility to alternate part-time and full-time period)
▪ Mobility administrative support (relocation, children schools)
▪ Gender diversity indicators
▪ Personalized career path for potential future women leaders
▪ Control over gender recruiting biases
▪ Control over gender appraisal biases
▪ Program to smooth transition before, during and after maternity leave
▪ Programs to increase the share of women in the talent pool
▪ Actions to increase share of women applying and accepting positions
▪ Dedicate one ExCom session to reviewing women profiles with high potential
▪ Have each ExCom member define his/her own quantified objectives and action plan on gender diversity, and
report regularly to the CEO on this topic
▪ Have the best country/BU in terms of gender diversity take on the role of model to inspire and disseminate best
practices
▪ Organize monthly events (e.g., lunch, breakfast, work groups) with at least one ExCom member to exchange on
gender diversity related topic
Commitment to gender diversity
▪ Create a talent pool specific for women
▪ Have different age criteria for men and women for entering talent pool to take into account maternity related gaps
▪ Systematically invite women of the Talent pool to all management events to increase their visibility/networks
▪ Create a specific training program for women returning from maternity leave
▪ Create a specific training program with content such as corporate strategy, proactive work-life balance, leadership
skills development, etc.
▪ Give mentoring/coaching opportunities with Excom members and/or well known women leaders from outside the
firm
Women development programs
▪ Run regular analysis, at the right level of granularity on salary differences between men and women, understand
differences and follow-up action plan to reduce differencesGender diversity indicators
SOURCE: Women Matter 5 survey
Examples of specific initiatives in your country (1 /2)
▪ Have temporary availabilities in daycare system to ensure extra solutions for parents in case of emergency
▪ Give possibility to pregnant women to adapt working hours
▪ Create a women network around maternity related issues (administrative questions, etc.)
▪ Work on HR policies : – Adapt standard career plans to make them accessible to women (e.g., limit mobility in dangerous
geographical zones where women's safety cannot be guaranteed)
– Pay 100% of salary during maternity leave (social security covers up to a certain level)
– Suppress "prorata temporis" system for bonuses during maternity leaves (bonuses depend on objectives being reached at the end of the year, not on how the objectives are reached or the amount of time necessary)
▪ Adapt HR processes :– Have managers explain their employees evaluations during evaluation committees as a way to suppress
biases
– Create a global charter on HR processes that contains guidelines and principles on gender diversity with indications on how to understand and adapt them depending on local particularities
– Implement an anonymous process for people (men or women) who have comments/suggestions/complaints on gender diversity related issues
▪ Train and communicate :– Organize trainings for managers to suppress biases during evaluations
– Include in the actions done in schools a section on gender diversity as being part of the company social responsibility
– Organize gender conscious events for students (e.g., dedicated to women, projects with at least 50% women) as a long term recruiting strategy
HR processes and policies
Infrastructures
SOURCE: Women Matter 5 survey
Examples of specific initiatives in your country (2 /2)
SOURCE: Women Matter 5 survey
Women develop-mentprograms
Commitment to gender diversity
Gender diversity indicators
HR processes and policies
Infrastructures
CEO and executive team's visible monitoring of progress in gender-diversity programs
Networks and role models, Training, Coaching, Mentoring, Talent pools
Neutral appraisal systems, policies for talent pool, …
Support to private life tools, mobility support, …
Monitoring of gender-related indicators (recruitment, promotion, compensation, …)
Low level of implementation
High level of implementation
Women development programs
Commitment to gender diversity
Gender diversity indicators
HR processes and policies
Infrastructures
Projected ecosystem for PSA Peugeot Citroën based on the next priorities that were indicated in the qua litative survey
1 3 54 2
1 3245
Women respondents
Men respondents
Percentage of answers for each score
Ranking of priorities according to the senior execu tives of PSA that participated to the web survey Average ranking of the importance of each dimension according to women and men respondents, N=528 respondents
100 60 20 20 8911 7 93 33 17 50
You plan reinforcements focusing on neutral HR proc esses and policies
360°view of possible next actions for your company
Next priorities of respondents in your country
Next priorities of respondents in your industry
Your next priorities according to your qualitative questionnaire
Actions that you don’t do yet, and are not your next priority
Top actions
▪ Support to work-life balance▪ Gender conscious promotion▪ Commitment of management to gender diversity▪ Women mentoring program
▪ Increase consistency of company culture with gender diversity objectives▪ Establish more gender conscious promotions▪ Support of work-life balance
SOURCE: Women Matter 5 survey
▪ Comprehensive women leadership skill building programs with high participation articulated around:– Tailored mentoring program with internal mentors– Program to increase share of women in talent pool– Monitoring of conversion rate between the different levels
of seniority by gender– Job-search program for the spouse/partner
▪ Programs to increase share of women in talent pool▪ Commitment of management to gender diversity▪ Consistency of company culture with gender diversity▪ Support of work-life balance
March 20, 2012
CONFIDENTIAL AND PROPRIETARYAny use of this material without specific permission of McKinsey & Company is strictly prohibited
Women Matter 2012Making the Breakthrough