Date post: | 15-Apr-2017 |
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Workplace Violence REGMI, Milan
ASIAN ISNTITUTE OF TECHNOLOGY School of Management
Plan of the Presentation Rationale of the Study : Definition and Prospects of WPV
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Types of Workplace Violence
Cognitive stages of WPV and warning signs
How can we Prevent it : Possible ways
Example : Case
Any Act which intimidates , abuses threatens and assaults an employee whether at work place or off-site work is considered as WPV
WPV is independent of the size of the firm or organization. It is ultimately dependent upon the behavior that the employees /people exhibit.
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Types of Workplace Violence
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Criminal intent:● Created by someone who
does not belong to workplace (robbery, vandalism any crime leading to violence)
Customer/ Client intended:● Directed against Employee by
customers, clients or any other who provide services to organization and vice versa
➔ Worker-on-Worker● Violence against authority, colleague, co-
worker or manager
➔Personal Relationship:The person doesn't have any relationship with workplace but have a personal relationship with
an employee.
Cognitive Stages of Workplace Violence and
Warning signs
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Cognitive Model
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→ Aggressive response is a result of perceived Injustice
→ These responses are not spontaneous
→ It follows a gradual process
→ Three Cognitive Stages:
1. Assessment of Injustice
2. The Accountability Stage
3. Decision to React to Injustice
Stage 1: Assessment of Injustice→ Victim makes a judgement about the events
→ Actual events compared to perceived Injustice
→ If there is a deviance then the victim perceives it as Injustice
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Stage 2: The Accountability Stage
→ Who is the responsible person
→ Who to Blame for inappropriate action
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Stage 3: Decision to react to Injustice
→ The victim shows his Response towards Injustice
→ Selects a particular form of violence
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How does this help ?
Organization can find a person likely to commit a workplace violence
The preventive measures can be applied before the violence takes place.
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Keys of resolution●Open communication
●Conflict management trainings
●Counselling services
●Establish clear code of conduct
●Employee Screening
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Strategies
❖ Raise value of relationship among team members
❖ Encourage the acceptance of individual differences
❖ Implement security programs to protect employees
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Image ReferencesAngry-guy.jpg
home-banner-IRSST-en.jpg
pcb1.png stopviolence21.jpg?w=300
Workplace-relationships.jpg
Workplace-Violence.jpg
http://murderpedia.org/male.S/s/sherrill-patrick-henry.htm
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