Global IT Solutions (GITS) Presents:Work-Force Continuity

Global IT SolutionsIntuitive, Cost Effective, Data-Centric, Scalable Solutions

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What problems is GITS addressing?

Employees come and go, all the time, in any given organization. Service levels often drop, every time one of the good ones ‘gets away’.

Employee turn-over

STAFFING FIRMS AND COMPANIES OFTEN USE A 21ST

CENTURY TECHNOLOGY WITH A 20TH CENTURY MINDSET Sure, there are often databases and

applications that are used to describe objectives, initiatives and human resource skill sets – but this information is often captured in unstructured narratives.

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What problems are GITS addressing?A consistent, repeatable methodology is warranted. Isn’t everyone’s time valuable?

Any time one of your Resources spends time writing, ‘from scratch’, a Resource Recruiting Requirement similar to one written by another Resource, you have money going down the drain…

Any time you reject candidates because Resource Recruiting Requirements were not precise or incomplete, you have money going down the drain…

Any time you have to train your new resources on the ‘basics’ – associated with the ‘value-chains’ Business Language or environment after a Resource has departed, you have money going down the drain…

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A Practical, repeatable approach: Use Business Intelligence to optimize Service – Level Continuity1. Dimensions and Metrics are captured

to reflect corporate ‘pain points‘ and their corresponding solutions.

2. ‘Playbooks’ which reflect how employees work are created by interviewing senior Resources and corporate managers. This information is used as a ‘guide’ to minimize the learning curve for new Resources

3. 1) and 2) are modified, as necessary, as corporate initiatives and human resource expectations change over time.

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I wrote it inmy diaryso I wouldnot haveto remember

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The Human ResourcesBusiness Intelligence Distiller

Corporate Roadmaps

Job SkillsWork Force

Initiatives

Dimensions, Metrics and Business Language are extracted from unstructured narratives are populated into an easy-to-use database and ‘Playbooks’

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Business Intelligence 101

What will happen?When will it happen?Why will it happen?

Predictions

DecisionsEffects

How can we benefit from managing these predictions?

How will these decisions impacteverything else?

Predictive Analytics

Prescriptive Analytics

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Business Intelligence 101 Predictions

DecisionsEffects

Predictive Analytics

Employee Turn-Over AnalyticsAt each point in time:• Employee (By Title, Years Of Experience)• Level Of Expertise• Client Engagements (e.g., Projects)• Length of Time on Engagements• Anticipated Departure Date• Reason for Departure

Business Domain TaxonomyEach employee works within an organizational area in which a distinct Business Language is articulated. The Business Language provides context for the work that is underway.

This language can be represented as the Taxonomy of Business Terms and Business Attributes that contain a specific set of values (i.e., a domain)

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How can we benefit from managing these predictions?

‘Play-book Creation’ • A Playbook can be created which represents

specific routine tasks that are performed for each employee as they interact with different teams in the execution of specific activities.

• The degree of complexity associated with each employee’s tasks may vary, dependent on a given employees role

• Even rudimentary ‘Play-books’ have demonstrated great value with past clients.

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Business Intelligence 101 Predictions

DecisionsEffects

Prescriptive Analytics

• The Net Effect of wielding the results of the analysis is intelligent decision making (i.e., Business Intelligence)

• It is anticipated that cost savings will be realized via:Reduction of training cycles for new Resources

Improved recruiting methods via accurate articulation of the Business Language utilized by resident Resources on a particular client engagement

Mitigation of Service Level lapses typically incurred as new Resources 'learn the ropes'

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for Fortune 500 Companies in a myriad of Business Segments 10

About William Moore of GITSOver 20 years of consulting experience; has used his techniques to build:

Teamwork Strategies Solutions RAD/JAD Agile Conventional