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IBM SmarterWorkforce
Re-invent work…..Revolutionize business………Build a Smarter Workforce
Himanshu GoyalCountry Manager – Smarter Workforce Solutions
IBM SmarterWorkforce
What will be the work(er) of 2016 be like ?
IBM SmarterWorkforce
Anecdote – of a Summer Trainee (Do I have to come to work every day ?)
IBM SmarterWorkforce
IBM SmarterWorkforce5
The top 10 jobsthat will be in demand in 2016, did not exist in 2010
The “Millennial” generation, sometimes called “Generation Y”will make up half of the workforce worldwide. *The Global Student Study 2010, Institute of Business Value, IBM
IBM SmarterWorkforceCraigslist Screen shot taken on December 29, 2009
IBM SmarterWorkforce
Interesting Oxymoron –
We have to prepare people for the jobs that don’t exist... using technologies that haven’t yet been invented... in order to solve problems we don’t even know !
If Content is King, then Context is
Queen.
IBM SmarterWorkforceWhat are the possibilities?
IBM SmarterWorkforce9
Setting the context
Nurture Basic Competency + Develop Right Skills =
Optimal Career
STRATEGY
IBM SmarterWorkforce
IBM SmarterWorkforce11 IBM Career Education
STRATEGY Nurture Basic Competencies
observerQuality
OBSERVERQuality
doerEngineering
DOEREngineering
plannerManagement
PLANNERManagement
IBM SmarterWorkforce12 IBM Career Education
STRATEGY Develop Right skill…example of……Top IT Business skills in Demand…………..
Software Quality Management
Application Development using Java
Embedded Systems Development
IT Service Management
Business Analytics
Information Management
Enterprise Content Management
Business Process Management
IT Security
Social Software
IBM SmarterWorkforce13 IBM Career Education
STRATEGY Optimal Career (Sample)
IBM SmarterWorkforce14
GROWTH POTENTIAL
Engineering
ManagementQuality AnalystQuality Assurance Leader
VP - Quality Assurance
Senior Database ArchitectTechnical LeaderSolution ArchitectChief Programmer
Subject Matter Expert
Team LeaderProject Manager
Program Manager
CXOStartup-Specialist
EnterpriseArchitect
Service Delivery Officer
Risk AnalystBusiness Analyst
Compliance Officer
VP-OperationalExcellence
Head- ProcessTransformation
Quality
IBM SmarterWorkforce
Anecdote – Job Definitions – how many you have now and how many can/will be
IBM SmarterWorkforceMeet Anne
IBM SmarterWorkforceLancaster, L.C. and Stillman, D. When Generations Collide: Who They Are. Why They Clash. How to Solve the Generational Puzzle at Work. Wheaton, IL. Harper Business, 2003.
Collaborative & networkedIndependentFacilitatedClassroomLearning style
Gen Y (Kitty)
1977 – 2000
Gen X (Chris)
1965 – 1976
Boomer
1946 - 1964
Traditionalist
1922 - 1945
Generation
Born between…
Part of my daily routineNecessarySets me backUnwiseJob changing
Unfathomable if not provided
Unable to work without itUnsureUncomfortableTechnology use
On demandWeekly / DailyOnce per yearNo news is good newsFeedback
PartnerCoachGet out of the wayCommand & controlLeadership styleTeam decidedTeam includedTeam informedSeeks ApprovalDecision-makingCollaborativeIndependentHorizontalHierarchicalProblem-solvingCollaborativeHub & SpokeGuardedTop downCommunication style
Continuous & expectedRequired to keep meToo much and I’ll leaveThe hard wayTraining
The difference in the Generations
IBM SmarterWorkforceLancaster, L.C. and Stillman, D. When Generations Collide: Who They Are. Why They Clash. How to Solve the Generational Puzzle at Work. Wheaton, IL. Harper Business, 2003.
Collaborative & networkedIndependentFacilitatedClassroomLearning style
Gen Y (Kitty)
1977 – 2000
Gen X (Chris)
1965 – 1976
Boomer
1946 - 1964
Traditionalist
1922 - 1945Generation
Born between…
Part of my daily routineNecessarySets me backUnwiseJob changing
Unfathomable if not provided
Unable to work without itUnsureUncomfortableTechnology use
On demandWeekly / DailyOnce per yearNo news is good newsFeedback
PartnerCoachGet out of the wayCommand & controlLeadership styleTeam decidedTeam includedTeam informedSeeks ApprovalDecision-makingCollaborativeIndependentHorizontalHierarchicalProblem-solvingCollaborativeHub & SpokeGuardedTop downCommunication style
Continuous & expectedRequired to keep meToo much and I’ll leaveThe hard wayTraining
Learning Styles
IBM SmarterWorkforceLancaster, L.C. and Stillman, D. When Generations Collide: Who They Are. Why They Clash. How to Solve the Generational Puzzle at Work. Wheaton, IL. Harper Business, 2003.
Collaborative & networkedIndependentFacilitatedClassroomLearning style
Gen Y (Kitty)
1977 – 2000
Gen X (Chris)
1965 – 1976
Boomer
1946 - 1964
Traditionalist
1922 - 1945Generation
Born between…
Part of my daily routineNecessarySets me backUnwiseJob changing
Unfathomable if not provided
Unable to work without itUnsureUncomfortableTechnology use
On demandWeekly / DailyOnce per yearNo news is good newsFeedback
PartnerCoachGet out of the wayCommand & controlLeadership styleTeam decidedTeam includedTeam informedSeeks ApprovalDecision-makingCollaborativeIndependentHorizontalHierarchicalProblem-solvingCollaborativeHub & SpokeGuardedTop downCommunication style
Continuous & expectedRequired to keep meToo much and I’ll leaveThe hard wayTraining
Generation Y
IBM SmarterWorkforce
Source 1: 2012 IBM CEO study: Q24 “What do you see as the key sources of sustained economic value in your organization?”Source 2: SHRM Human Capital Benchmarking Database, 2011
Products / services innovationHuman capital
Customer relationshipsBrand(s)
Business model innovationTechnology
71%66%
52%43%
33%30%
Human capital is the leading cited source of economic value...
Today's environment requires CEOs to effectively leverage their people to create a competitive advantage
...but, CEOs face significant workforce challenges.
The average turnover in the U.S. is 15% per fiscal year.2
Total costs of replacement can reach 200% of an employee’s annual salary.2
Key sources of sustained economic value1
IBM SmarterWorkforce
Core Competency
Broader Skills
Shirley Shmerling & Kaimei ZhengIsenberg School of ManagementUniversity of MassachusettsSeptember, 2009
Finance
Accounting
MarketingOperation
MgmtManagement
Sports MgmtHospitality
Mgmt
Internet Business & Technology
Internet Marketing
Information Mgmt in the New
Economy
System Analysis &
Design
Business Applications of
Computers
Business Information
Systems
Commerce(WebSphere Commerce)
Business Intelligence
(Congnos)
Social Networking
(Lotus Connections)
Business Process Modeling(DB2, Innov8)
Enterprise Mashups
(Mashup Center)
All of our actions, must help build skills for the future
Students must have skill depth and breadth to compete with success
IT skills must be integrated throughout their curriculum
A smarter planet needs smarter humans
T-shaped chart provided by
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•Work is getting reinvented by the day
•Workers are always getting smarter
•Integration of the two will be the key….twain has to meet
Summary
IBM SmarterWorkforce
Final Thoughts
When it comes to the future, there are three kinds of people
1.Those who make it happen
2.Those who let it happen, and
3.Those who wonder what happened…………
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IBM SmarterWorkforce
A smarter workforce is based on an agreed upon vision of corporate culture in order to share and create valueA Smarter Workforce ensures leaders and managers:• Understand their culture - now and in the future• Identify, attract and retain the best people• Develop employee skills based on cultural fit• Utilize analytics as core to their decision-making processes
IBM SmarterWorkforce
Can you Guess the Smart work(er)
of tomorrow ?
IBM SmarterWorkforce
But……….Please do not forget……….
IBM SmarterWorkforce
Ideas? Questions ? Comments ?
IBM SmarterWorkforce
thank you , Its been my pleasure
Himanshu GoyalCountry ManagerSocial Workforce Solutions
Enjoy the conference
Himgoyal
@himgoyal