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Working and Writing in Group

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    1

    WORKING AND

    WRITING IN GROUP

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    An Effective Team / Group “A small numer of people !it"

    complementar# s$ills !"o are committe% to a

    common purpose& performance 'oals& an%approac" for !"ic" t"e# "ol% t"emselves

    mutuall# accountale()

      ** Kat+enac" , -mit"

    2

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    Group "as tas$s/o.ectives Group !or$s on tas$s( In%ivi%ual are assi'ne%

    su*tas$s !"ose accomplis"ment contriutes to

    t"e accomplis"ment of t"e o.ectives0( In most cases& !"en !or$in' on tas$s #ou are

    activel# !or$in' !it" ot"er in #our 'roup(

    1an# pro.ects "ave su'roups %istriute% aroun%t"e !orl%(

    Do #ou $no! of an# suc" pro.ects2

    3

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    Working in Teams Be able to define team structure

     Develop a team process

     Learn about team culture

    4

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    Types of Teams  Work Teams

    Task Teams

    Management teams

    6

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    Team Structure

    7

    Team Size

     Team

    Membership

     Team Skills

     Stability of

    the team

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    urpose of the Team What is the purpose of the team?

    !ach member

    must understand

    Team members

      interest

    8

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    9

    Once t"e team3s purpose is clarifie%&

    team memers must set t"e 'oals

    t"e team !is"es to accomplis"4

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    erformance Measures "n order to kno# ho# the team is

    performing$ you have to have measures to

    gage progress %o# to choose measures

     &ppropriateness of measures

     rogress to#ards content goals  rogress to#ards process goals

     Team member gro#th and development

    10

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    Leadership "f e'ternal$ then old style command and

    control

     Team needs to have o#nership of theiractivities

    Behaviors of the leader

    Liaison (esource provider

     )ounselor

    1/18/09 - L7 Teamworik 11

    • Mentor• Teacher• Challenger 

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    Team Process

    12

    ReinforcementDefinition

    (ene#al5earnin' Transformation

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    *ormation *irst meeting of the team

    Define #hat they need to accomplish and

    ho# the team #ill operate  Develop measures for short and long term

    success

    %aving short term goals$ reinvigorates Long term is the ultimate purpose

    !stablish ground rules of operation

    13

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    +round (ules When and #here the team meets

     Substitutes allo#ed at meetings

     Team records$ #hat$#ho$ho#

     Work e'pectations

    of members

     )onfidentiality

    articipation,---

    14

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    articipation

    15

      6onversation 6ontinuum

    6lose% Open

    Deate Discussion Dialo'ue

    7ocus is on

    %efen%in' an%

    !innin'

    7ocus in on

     persua%in'&

     prioriti+in'& an%

    %eci%in'

    7ocus is one8plorin' an%

    un%erstan%in'

    i%eas an%

     people

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    .erbal Behaviors What behaviors encourage effectiveparticipation

    Set conte't

     &sk /uestions of members

     0se supportive statements

     Seek out different perspectives

     Share feelings

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    )ontributor Skills "nitiation 1 dra# out information$ clarify

    ideas

     !nergize 1 sho# enthusiasm$ engage in teamprocess$ sho# commitment

    2rganize

    Build relationships

    Be fle'ible

     Learn

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    &d3ustment (evisions of the initial rules and goals & reality check of #hat can be accomplished

    Tensions usually come up here$ must reachconsensus$ usually about personalities

     Breakpoint comes #hen the team gets mired

    in discussions about #hat to do and #hoshould do #hat---

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    Development )ohesion

    (einforcement

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    )ohesion

    )omes together as a

    team

     %igh energy  %igh interest

     rogress is made

     Team is supportive  Develop

    relationships

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    (einforcement  )ohesion builds

     %omogeneity builds

     Team members are comfortable #ith eachother

     Start to be interested in self1preservation

    and self1perpetuation  +oals should be on creativity and

    e'ploration

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    (ene#al

    Learning

    Transformation

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    Learning Team learns ne# skills

     Build relationships to accomplish task

     )ommitment and mutual accountability  4o#$ team may be confrontational over

    issues

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    Transformation (esults are produced from team activities

     "nnovative

     To sustain energy$ must stress and pressthe team

    4eeds ne# challenges$ ne# members$ ne#

    tasks$ ne# relationships or,---

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    Team )ulture

    Team 9alues

    Team Rituals

    Team 5earnin'

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    Team .alues

    )ommitment to

    task and team

    members  &ccountability

    Lead to trust betweenteam members

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    Team (ituals  %o# to add ne# members

     %o# to provide information to ne#

    members  %o# a member e'its

     Work rituals

     %o# the team celebrates5

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    Team Learning

     )ontinuous improvement process  %o# team resolves conflict

     %o# the team handles diversity

     %arness team creativity

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    29

    Team Writing

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    Team !ritin'

    W"en !or$in' on a pro.ect as a 'roup& t"e

    “'roup) pro%uces t"e report(

    Parts of t"e report are !ritten # t"e various'roup memers(

    Usuall# "ave a sin'le person !"o assemles

    t"e report( A team pro%uce% report s"oul% e of "i'"er

    :ualit# t"an if onl# 'enerate% # one person(30

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    Team !ritin' process

    Re:uirements Determine !"at "as to e %one to solve t"e prolem Ascertain t"e $in% of %ocument nee%e%

    -pecif# %ocument t"emes an% or'ani+ation Preliminar# Actions

    Desi'nate a lea%er an% provi%e a%e:uate aut"orit# an%responsiilit#

    Determine specific resources s$ills& %ata& an%material0 nee%e%

    Assi'n su*teams an%/or in%ivi%uals to provi%e t"efocus nee%e%

    32

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    Team !ritin' process ;0

    Document Pro%uction Define specific !ritin' responsiilities an% sc"e%ules(

    Tas$ team memers to pro%uce %raft inputs for t"eirarea(

    E%it an% revise inputs as nee%e%

    6onsi%er t"e overall effectiveness of t"e %ocument

    6on%uct a final revie! of all aspects of t"e %ocument%one # all team memers0

    Deliver as re:uire%

    1/18/09 - L7 Teamworik Copyright 2009 - Joanne e!roat" #C#" $%& 33

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    Tools assist team %ocumentation

    -oft!are s#stems are no! in place to assist

    teams in 'eneratin' team %ocumentation(

    >an%le tas$s suc" as revision control 1ultiple users e%itin' on same file in real time

    -ome s#stems Goo'le %ocs& -uversion& Doc=oo$& 6entral Des$top

    -uversion < open source Revision 6ontrol -#stem

    1ulti*c"annel pulis"in' in (p%f A%oe Tec"nical

    6ommunication -uite

    34

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    8TRA %ocumentation 'ui%ance

    Document t"e !or$ as #ou 'o so !ritin' t"e finalreport is not 'oin' to e more t"an to or'ani+e#our notes(

    Use a "ar% oun% noteoo$ an% ta$e/ma$e notesas #ou 'o(

    Keep in a format t"at allo!s #ou to actuall# use

    t"em( ?our notes s"oul% "ave value44

    DONT PUT IT O7744444444444444

    35

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    8TRA %ocumentation re:uirements Keepin' a noteoo$ is a faulous "ait to 'et into( An% it can pa# i' %ivi%en%s Patentale !or$ re:uire %ocumentation

    Patent la!suits over !"o is a!ar%e% a patent "ave come %o!n to suc" notes

     < Patent 5a! !as recentl# c"an'e% earl# ;@ to !"o file% a complete patent application first0 Wit" c"an'e in la! t"e follo!in' is not le'all# important ut still a 'oo%

     practice(  Notes s"oul% e %ate% If t"is is !or$ t"at coul% e patente% at some point& #ou inclu%e t"e %ate on

    eac" pa'e( A "ar%oun% noteoo$ is re:uire% so t"at pa'es cannot e a%%e% later( >ave t"e first pa'e& after %atin'& sin'e% # #ou an% if possile a !itness(

    Perio%icall# %o t"is as t"e !or$ procee%s& alt"ou'" a !itness is not all t"atimportant after t"e initial one(

    36

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    37

    Pro.ect 1ana'ement an%

    6ollaoration Process

    Phases Trello

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    W"at is a pro.ect mana'ement

    Pro.ect mana'ement is t"e application of

     processes& met"o%s& $no!le%'e& s$ills an%

    e8perience to ac"ieve t"e pro.ect o.ectives(

    38

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    +eneral

    A pro.ect is a uni:ue& transient en%eavour&

    un%erta$en to ac"ieve planne% o.ectives& !"ic"

    coul% e %efine% in terms of outputs& outcomesor enefits( A pro.ect is usuall# %eeme% to e a

    success if it ac"ieves t"e o.ectives accor%in' to

    t"eir acceptance criteria& !it"in an a'ree%

    timescale an% u%'et(

    39

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    40

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    The core components of pro3ect

    management are6 %efinin' t"e reason !"# a pro.ect is necessar#B

    capturin' pro.ect re:uirements& specif#in'

    :ualit# of t"e %eliverales& estimatin' resources

    an% timescalesB

     preparin' a usiness case to .ustif# t"e

    investmentB securin' corporate a'reement an% fun%in'B

    41

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    The core components of pro3ect

    management are ;0 %evelopin' an% implementin' a mana'ement

     plan for t"e pro.ectB

    lea%in' an% motivatin' t"e pro.ect %eliver#teamB

    mana'in' t"e ris$s& issues an% c"an'es on t"e

     pro.ectB monitorin' pro'ress a'ainst planB

    mana'in' t"e pro.ect u%'etB42

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    The core components of pro3ect

    management are C0 maintaining communications #ith

    stakeholders and the pro3ect

    organisation7 provider management7

    closing the pro3ect in a controlled

    fashion #hen appropriate-

    1/18/09 - L7 Teamworik Copyright 2009 - Joanne e!roat" #C#" $%& 43

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    When #ould you use pro3ect

    management? ro3ects are separate to business1as1usual

    activities$ re/uiring people to come together

    temporarily to focus on specific pro3ect ob3ectives-

    &s a result$ effective team#ork is central tosuccessful pro3ects-

    ro3ect management is concerned #ith managing

    discrete packages of #ork to acieve ob3ectives- The

    #ay the #ork is managed depends upon a #ide

    variety of factors-

    44

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    Why do #e use pro3ect

    management? "nvestment in effective pro3ect management #illhave a number of benefits to both the host

    organisation and the people involved in delivering

    the pro3ect- "t #ill6 provide a greater likelihood of achieving the

    desired result7

    ensure efficient and best value use of resources7

    satisfy the differing needs of the pro3ect8s

    stakeholders-

    45

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    46

    Pro.ect 1ana'ement

    Processes

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    Monitoring

    Plannin' is carrie% out in t"e earl# sta'es of a

     pro.ect ut t"ere s"oul% e on'oin'

    monitorin' to ensure t"e pro.ect remains on u%'et an% sc"e%uleB t"at resources are

    availale an% t"e e8pecte% enefits can e

    %elivere%( Estimates& %ea%lines an%

    milestones ma# nee% to e altere% as t"e

     pro.ect pro'resses(

    47

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    )ontrol

     No pro.ect is !it"out prolems ut t"e pro.ect

    mana'er nee%s to control t"em so t"e# %o not

    a%versel# affect t"e en% result( T"e control p"ase also %eals !it" ris$ mana'ement(

    48

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    )ommunication

    Goo% communication is one of t"e most

    important factors affectin' pro.ect success(

    1an# prolems can e avoi%e% if t"ere isopen& "onest communication et!een

    ever#one involve% on a pro.ectB !ritten an%

    veral& formal an% informal(

    49

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    eople management

    A pro.ect mana'er is responsile for

    mana'in' t"e in%ivi%uals !or$in' on t"e

     pro.ect as !ell as t"e tas$s an% ris$s( Incomple8 pro.ects t"ere ma# e se're'ate%

    levels of people mana'ement ut ever#

     pro.ect mana'er !ill "ave some responsiilit#

    for in%ivi%uals( T"at inclu%es motivatin'

     people& %eliverin' constructive fee%ac$ etc(

    50

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    51

    Pro.ect 1ana'ement

    P"ases

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    "nitiation

    T"is first sta'e of a pro.ect %efines t"e usiness

    case& t"e .ustification for t"e pro.ect& !"ic" !ill

     e use% to ensure t"e pro.ect sta#s on trac$( It

    also states !"at t"e pro.ect is inten%e% to

    ac"ieve& "o! t"at !ill e ac"ieve% an% t"e scope

    of t"e !or$B t"is is important for controllin'

    suse:uent c"an'e re:uests( In t"is p"ase& t"oseinvolve% in t"e pro.ect !ill e assi'ne% t"eir

    responsiilities(52

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    (e/uirements

    The re/uirements documentation describes the

    aims of the pro3ect in detail including timescales

    and constraints- "t should also define the criteria

    that #ill constitute a successful pro3ect and #ill beused to manage the e'pectations of the

    stakeholders- Many pro3ects use an iterative

    process to reach agreement on the re/uirements$

    although some pro3ects take an 9agile9 approach topro3ect management :more on that in a later post;-

    53

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    lanning

    T"e pro.ect plan inclu%es %etails aout "o!

    t"e pro.ect !or$ !ill e carrie% out& "o! it

    !ill e monitore% an% controlle%& "o!communication !ill e facilitate% an%

    information aout costs an% timescales( =ut

    once a pro.ect is un%er!a# it is t#picall# t"e

     pro.ect sc"e%ule !"ere most attention is

    focuse%(

    1/18/09 - Copyright 2009 - Joanne e!roat" #C#" $%& 54

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    !'ecution

    T"e person or 'roup assi'ne% to carr# out a

    tas$ !ill nee% to $no!& in %etail& !"at t"e tas$

    involves as !ell as an# %epen%encies an%timescales& an% !ill also nee% to un%erstan%

    t"e criteria # !"ic" eac" tas$ is %eeme%

    complete(

    1/18/09 - L7 Teamworik Copyright 2009 - Joanne e!roat" #C#" $%& 55

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    )losure

    Once t"ere is an approve% en% pro%uct t"e

     pro.ect can e formall# close% an% a final

    revie! "el% to learn from ot" t"e successesan% t"e mista$es an% ta$e t"at e8perience

    for!ar% to t"e ne8t pro.ect(

    56

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    57

    TrelloTrello is very simple on the surface. It’s

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    lists to show progression. Everybodyimmediately understands the simple,

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    are all inds of power features that helpyou switch boards, edit cards, and upload

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    T"an$ #ou for listenin'4


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