Workplace and Personal SafetyWorkplace and Personal Safety“Staying Safe on Campus”“Staying Safe on Campus”

Tony BergerTony Berger

PLU - Director of Campus SafetyPLU - Director of Campus Safety

Joe BellJoe Bell

PLU – Environmental, Health & Safety Manager PLU – Environmental, Health & Safety Manager

March 20, 2008March 20, 2008

Workplace and Personal SafetyWorkplace and Personal Safety“Staying Safe on Campus”“Staying Safe on Campus”

Why Violence HappensWhy Violence Happens Prevention Management Prevention Management Keeping Yourself SafeKeeping Yourself Safe Defusing Skills Defusing Skills

Workplace Personal SafetyWorkplace Personal Safety“Staying Safe on Campus”“Staying Safe on Campus”

Workplace Violence Usually Falls into 4 Workplace Violence Usually Falls into 4 CategoriesCategories– Violence by StrangersViolence by Strangers– Violence by a Customer Violence by a Customer – Violence by Co-workerViolence by Co-worker

Present or FormerPresent or Former– Violence by Personal RelationsViolence by Personal Relations

**Workplace Violence Is: Workplace Violence Is: Any situation in the workplace Any situation in the workplace that threatens an employee’s physical or that threatens an employee’s physical or psychological well being or causes damage to psychological well being or causes damage to company property.company property.

Prevention MethodsPrevention MethodsManagementManagement

Provide Security, Provide Security, Passwords and Codes, Passwords and Codes, Surveillance Cameras, Surveillance Cameras, Restricted EntryRestricted Entry

Screen Job ApplicantsScreen Job Applicants Security “Hot Line” for Security “Hot Line” for

Reporting ThreatsReporting Threats Restricted from Campus Restricted from Campus

Policy and NotificationPolicy and Notification

EmployeeEmployee Escort Visitors to Escort Visitors to

DestinationsDestinations Report Unexpected Report Unexpected

Presence to CSPresence to CS Keep CS Phone # HandyKeep CS Phone # Handy Report Any Signs of Report Any Signs of

Break-in, Missing Items, or Break-in, Missing Items, or Disturbances to CSDisturbances to CS

Create a Threat Code Create a Threat Code Word, Phrase, or Signal Word, Phrase, or Signal among Co-workers among Co-workers

Maintain PLU Security Maintain PLU Security Codes and Passwords in Codes and Passwords in Strictest ConfidenceStrictest Confidence

Library NotificationLibrary NotificationSign-in BoardsSign-in Boards

3A’s3A’s Be “Aware”Be “Aware”

– Areas of Particular DangerAreas of Particular Danger Stairwells, Alleyways, Elevators, Unlit Hallways, Parking Lots Stairwells, Alleyways, Elevators, Unlit Hallways, Parking Lots

and Garagesand Garages Stay “Alert”Stay “Alert”

– Don’t be DistractedDon’t be Distracted– Watch People Around YouWatch People Around You– Listen for Unusual Noises / MovementListen for Unusual Noises / Movement

Be “Assertive”Be “Assertive”– Look Confident, Purposeful, and OrganizedLook Confident, Purposeful, and Organized

Keep Head Up, Know Where You Are Going, Limit Contact With Keep Head Up, Know Where You Are Going, Limit Contact With Strangers, Keep One Hand FreeStrangers, Keep One Hand Free

– Report Suspicious Characters or SituationsReport Suspicious Characters or Situations

Personal Conduct Do’s and Don’tsPersonal Conduct Do’s and Don’tsDO’SDO’S

Project CalmnessProject Calmness Be Empathetic ListenerBe Empathetic Listener Focus AttentionFocus Attention Maintain Relaxed PostureMaintain Relaxed Posture Acknowledge FeelingsAcknowledge Feelings Ask for Small, Specific Ask for Small, Specific

FavorsFavors Establish Ground RulesEstablish Ground Rules Use Delaying TacticsUse Delaying Tactics Be ReassuringBe Reassuring Accept CriticismAccept Criticism Ask for RecommendationsAsk for Recommendations Avoid Being Blocked from Avoid Being Blocked from

ExitExit

DON’TSDON’TS Communicate HostilitiesCommunicate Hostilities Reject DemandsReject Demands Pose in Challenging Pose in Challenging

StancesStances Make Sudden MovementsMake Sudden Movements Challenge, Threaten, or Challenge, Threaten, or

DareDare CriticizeCriticize Attempt to BargainAttempt to Bargain Lessen the SituationLessen the Situation Make False StatementsMake False Statements Take SidesTake Sides Invade the Individuals Invade the Individuals

SpaceSpace

Problem Solving ScenariosProblem Solving Scenarios Employee receives a worrisome/threatening e-mail, text Employee receives a worrisome/threatening e-mail, text

message? message? An argument breaks out in library and escalates into a An argument breaks out in library and escalates into a

physical altercation?physical altercation? A colleague confides about fear regarding a potential A colleague confides about fear regarding a potential

workplace violence situation? workplace violence situation? A student must walk home from a night class. How can you A student must walk home from a night class. How can you

make this safer?make this safer? You feel threatened or bullied by a colleague, student, You feel threatened or bullied by a colleague, student,

visitor? visitor? You have a new employee. What do they need to know You have a new employee. What do they need to know

about safety in your dept.?about safety in your dept.?

Workplace and Personal SafetyWorkplace and Personal Safety“Staying Safe on Campus”“Staying Safe on Campus”

Reading Material: Reading Material: “The Gift of Fear”“The Gift of Fear”

Author:Author: Gavin DeBeckerGavin DeBecker

QUESTIONS ?QUESTIONS ?

COMMENTS ?COMMENTS ?