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Workshop: Meeting Business & Community Goals Through Youth Mentoring

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  1. 1. WORKSHOP: Meeting Business & Community Goals Through Youth Mentoring Moderator: Daniel Horgan, Corporate Partnerships Consultant, MENTOR: The National Mentoring Partnership Kristin Howard, Senior Director, Development, MENTOR: The National Mentoring Partnership Elizabeth Santiago, Senior Director, Programs, MENTOR: The National Mentoring Partnership Hosted by
  2. 2. @MENTORNational www.mentoring.org Meeting Business & Community Goals Through Youth Mentoring 2017 International Corporate Citizenship Conference Tuesday, March 28, 2017 | 11:15am 12:30pm
  3. 3. @MENTORNational www.mentoring.org Welcome and Introductions Daniel Horgan Corporate Partnerships Consultant MENTOR Elizabeth Santiago Senior Director, Programs MENTOR Kristin Howard Senior Director, Development MENTOR
  4. 4. @MENTORNational www.mentoring.org Articulate the business case for youth mentoring Operationalize corporate youth mentoring programs Integrate effective employee engagement practices in youth mentoring Highlight measurement and evaluation practices for youth mentoring Session Objectives
  5. 5. @MENTORNational www.mentoring.org For 25 years, MENTOR has been raising public awareness, developing and delivering resources to mentoring programs, and promoting quality through standards, cutting edge research and state of the art tools. MENTOR is at the crossroads of education, business and community, facilitating a network of affiliate Mentoring Partnerships and over 5,000 mentoring programs in all 50 states. MENTOR is ranked as one of Americas top-performing 100 nonprofit organizations (Social Impact 100). MENTOR Overview
  6. 6. @MENTORNational www.mentoring.org MENTORs National Program Network
  7. 7. @MENTORNational www.mentoring.org MENTORs Local Mentoring Partnerships
  8. 8. @MENTORNational www.mentoring.org MENTORs Public/Private Partnerships
  9. 9. @MENTORNational www.mentoring.org The Need for Mentoring 9 46 Million All young people ages 8-18 24 Million Young people facing risk factors 22 Million Young people with no risk factors 15 Million Had a mentor 2.4M structured 12.6M informal 9 Million Never had a mentor 15 Million Had a mentor 4.5 M structured 10.5M informal 7 Million Never had a mentor
  10. 10. @MENTORNational www.mentoring.org The Mentoring Effect
  11. 11. @MENTORNational www.mentoring.org Part 1: The Pitch: Making the Business Case for Youth Mentoring
  12. 12. @MENTORNational www.mentoring.org Employee engagement, satisfaction and retention Future workforce cultivation Supporting vibrant communities (including customers) Aligning mentoring engagement with business strengths Connecting corporate citizenship with brand experience The Business Case for Mentoring Business CommunityYouth
  13. 13. @MENTORNational www.mentoring.org The Pitch Formula Starting with shared values helps individuals "hear" our messages. Lead with values and vision. Frame problems as a threat to our vision and values. Choose facts carefully, and break facts down into manageable pieces of information, into stories that people can digest. Then introduce the problem. Positive solutions leave people with choices, ideas and motivation. Assign responsibility - who can enact this solution? Pivot quickly to solutions. What can this specific individual / partner do? Try to give them something concrete, that they can picture themselves doingoptions ranging from low to high effort. Call to action. Source: Opportunity Agenda
  14. 14. @MENTORNational www.mentoring.org Part 2: The Program: Operationalizing Youth Mentoring Programs
  15. 15. @MENTORNational www.mentoring.org Program Design & Planning Case Study #1 Penny Buck Bank Operates in Boston, NYC, DC, and Philadelphia 800 employees HQ + branches + call centers High % of millennials in workforce Recognized for online banking tools & services Existing partnership with Boys & Girls Clubs Case Study #2 Randys Retail Outlet Operates outlet stores in 40 states 10,000 employees HQ + stores + warehouse High % of HS and college students in workforce Strong partnerships with recognized brands Existing partnership with DonorsChoose.org
  16. 16. @MENTORNational www.mentoring.org Part 3: The Engagement: Effective Employee Engagement Practices
  17. 17. @MENTORNational www.mentoring.org Strong commitment from leadership demonstrated by adequately resourcing mentoring initiatives, establishing a culture of mentoring throughout the entire organization and being directly involved in mentoring. Thoughtfully developed partner relationships that connect partner needs with company resources and are sustained through respect, trust and open communication. Genuine and targeted employee engagement including personal invitations from leadership, consistent recruitment campaigns, a variety of mentoring options with different partners, policies and incentives that encourage participation, training and support, and recognition. Effective Practices in Corporate Youth Mentoring Companies interviewed for this report: American Express AT&T Bank of America Bloomberg Blue Cross Blue Shield Citi Coastway Community Bank Comcast Ernst & Young LLP First Niagara GE IBM Intel Luxottica 3M The Ritz-Carlton State Street Viacom
  18. 18. @MENTORNational www.mentoring.org Mentor Motivations Recruitment Retention Developing and enhancing ones career Enhancing and enriching ones personal development Conforming to the norms of significant others Escaping from negative feelings Learning new skills and practicing underutilized abilities Expressing values related to altruistic beliefs. Mentors often have multiple motivations so it is helpful to incorporate several motivations into recruitment messaging.
  19. 19. @MENTORNational www.mentoring.org Part 4: The Results: Measuring & Evaluating Mentoring Programs
  20. 20. @MENTORNational www.mentoring.org Elements of Effective Practice in Mentoring Standard 1: Recruitment Recruit appropriate mentors and mentees by realistically describing the programs aims and expected outcomes. Standard 2: Screening Screen prospective mentors to determine whether they have the time, commitment and personal qualities to be an effective mentor. Standard 3: Training Train prospective mentors in the basic knowledge and skills needed to build an effective mentoring relationship. Standard 4: Matching Match mentors/mentees along dimensions likely to increase the odds that relationships will endure. Standard 5: Monitoring and Support Monitor mentoring relationship milestones and support mentors with ongoing advice, problem-solving support, and training opportunities for the duration of the relationship. Standard 6: Closure Facilitate bringing the match to closure in a way that affirms the contributions of both the mentor and mentee and offers both individuals the opportunity to assess the experience. Elements of Effective Practice www.mentoring.org/program-resources/elements-of-effective-practice-for-mentoring/
  21. 21. @MENTORNational www.mentoring.org Mentoring Program Evaluation Corporate Alignment How is a companys mentoring program aligned with its brand, values, goals and capacity? Elements of Effective Practice for Mentoring Does a companys youth mentoring program align with research-based standards? Data Collection How will a company collect the quantitative and qualitative data to assess the impact of its mentoring program (i.e. surveys, interviews, focus groups)? Measurement Guidance Toolkit - http://bit.ly/2cUsFFJ Impact Reporting How will a company report the diversity of impact generated by its mentoring program with key stakeholders (i.e. mentees, mentors (employees), company, community)?
  22. 22. @MENTORNational www.mentoring.org Mentoring Program Evaluation Stakeholder Top Interests Prioritized Data Preferred Method Reporting Frequency Senior Leadership Employees Community
  23. 23. @MENTORNational www.mentoring.org Additional Resources from MENTOR Online Philanthropic Community of Practice Online portal for corporations, foundations and donors to connect & share resources Mentoring Connector National database of mentoring opportunities National Mentoring Resource Center National clearinghouse of tools, resources and practices Collaborative Mentoring Webinar Series + IMPACT Webinar Series Free webinars by practitioners for practitioners National Mentoring Summit Philanthropic Partnerships Track Annual conference with 1,000+ practitioners, philanthropic partners, researchers, etc. Guide for Mentoring Boys and Young Men of Color
  24. 24. @MENTORNational www.mentoring.org Questions? For more information: -Daniel Horgan, MENTOR [email protected] -Kristin Howard, MENTOR [email protected] -Elizabeth Santiago, MENTOR [email protected]

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