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    REPUBLIC OF KENYA

    ------------ -------------

    REPORT OF THEWORKSHOP ON STRATEGIES TO FIGHT/ELIMINATE CORRUPTION INTHE PUBLIC SERVICE FOR PERM ANENT SECRETARIES/ACCOUNTING

    OFFICERS AND CHIEF EXECUTIVES OF STATE CORPORATIONS

    ----------- ------------

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    TABLE OF CONTENTS

    ABBREVIATIONS AND ACRONYMS ........................................................................... ii

    EXECUTIVE SUMMAR Y ............................................................................................... i

    1.0 INTRODUCTION ................................................................................................. 1

    2.0 WORKSHOP OB JECTIVES AND EXPECTATIONS ................................................ 1

    2.1 General Objectives .......................................................................................... 1

    2.2 Specific Objectives ........................................................................................... 2

    3.0 WORKSHOP CONTENT ....................................................................................... 24.0 PRESENTATION SYNOPSES ............................................................................... 2

    5.0 THEMATI C AREAS OF FOCUS ............................................................................. 4

    5.1 Financial Management .................................................................................... 4

    5.2 Procurement of Goods and Services ................................................................. 5

    5.3 Tax Administration ......................................................................................... 5

    5.4 Immigration ................................................................................................... 6

    5.5 Law Enforcement ........................................................................................... 7

    5.6 Criminal Justice System................................................................................... 7

    5.7 Public Administration and Management ............................................................ 8

    5.8 Land Administration and Management .............................................................. 9

    5.9 Implementation of Public Projects .................................................................... 9

    5.10 Information, Communication and Technology (ICT) ........................................... 9

    6.0 ACTION PLAN .................................................................................................. 10

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    ABBREVIATIONS AND ACRONYM S

    ADC - Agricultural Development Corporation ADR - Alternative Dispute Resolution

    AG - Attorney General

    AIE - Authority to Incur Expenditure

    AOs - Accounting Officers

    AP - Administration Police

    APFIS - Automated Palm and Finder Print Information System

    BAC - Bukura Agricultural College

    CBK - Central Bank of Kenya

    CCK - Communications Commission of Kenya

    CDF - Constituency Development Fund

    CEOs - Chief Executive Officers

    CID - Criminal Investigations Department

    COMPOL - Commissioner of Police

    CTDLT - Catering and Tourism Development Levy Authority

    DG - Director-General

    EAPCC - East African Portland Cement Company

    EOT - Extension of TimeEPZA - Export Processing Zones Authority

    ERC - Energy Regulatory commission

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    JKUAT - Jomo Kenyatta University of Agriculture and

    KAA - Kenya Airports Authority

    KAA - Kenya Airports Authority

    KACC - Kenya Anti-Corruption Commission

    KARI - Kenya Agricultural Research Institute

    KASNEB - Kenya Accounts and Secretaries National Examinations Board

    KBC - Kenya Broadcasting Corporation

    KBS - Kenya Bureau of Standards

    KEMRI - Kenya Medical Research InstituteKEMSA - Kenya Medical Supplies Agency

    KENAO - Kenya National Audit Office

    KEPHIS - Kenya Plant Health Inspectorate Services

    KICC - Kenya International Conference Centre

    KIE - Kenya Institute of Education

    KIPI - Kenya Industrial Property InstituteKIPPRA - Kenya Institute of Public Policy and Research & Analysis

    KIRDI - Kenya Industrial Research Development Institute

    KISE - Kenya Institute of Special Education

    KLB - Kenya Literature Bureau

    KLRC - Kenya Law Reform Commission

    KNBS - Kenya National Bureau of Statistics

    KNHA - Kenya National Highways Authority

    KNLS - Kenya National Library Services

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    MOFA - Ministry of Foreign Affairs

    MOHEST - Ministry of Higher Education, Science and Technology

    MOIC - Ministry of Information and Communications

    MOJNCCA - Ministry of Justice, National Cohesion and Constitutional Affairs

    MoLG - Ministry of Local Government

    MOPW - Ministry of Public Works

    MOR - Ministry of Roads

    MSOD - Ministry of State for Defence

    MSPS - Ministry of State for Public ServiceNACADA - National Agency for Campaign Against Drug Abuse

    NCA - National Constitution Committee

    NEMA - National Environmental Management Authority

    NEPAD - New Partnership for African Development

    NGOs - Non-Governmental Organizations

    NHIF - National Hospital Insurance FundNSSF - National Social Security Fund

    NWCPC - National Water Conservation & Pipeline Corporation

    OCS - Officer Commanding Station

    OOP - Office of the President

    OPM - Office of the Prime Minister

    OVP&MOHA - Office of the Vice-President and Ministry of Home Affairs

    PAIS - Provincial Administration and Internal Security

    PCSC - Public Complaints Standing Committee

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    EXECUTIVE SUMMAR Y

    This Report of the Workshop on Strategies to fight/eliminate Corruption in the Public

    Service for Permanent Secretaries/Accounting Officers and Chief Executives of State

    Corporations highlights the concern His Excellency the President raised regarding

    corruption in the Public Service and the need to institute sanctions on public officers

    who are found to be corrupt. It outlines the strategies and measures to be taken to

    combat the vice in the Public Service.

    The Report contains the Keynote Address His Excellency the President made when he

    officially opened the two-day workshop that took place on 5th and 6th February, 2010

    at the Kenya Institute of Administration; Statement by The Right Honourable Prime

    Minister during the occasion; and the presentation made by the Acting Director of

    the Kenya Anti-Corruption Commission on the Status of Corruption in the PublicService and Mechanisms of Combating it.

    Outlined are issues that emerged from the plenary discussions on how to

    determinedly fight corruption. The issues are thematically presented with focus on

    corruption prone areas in Financial Management, Procurement of Goods and

    Services, Tax Administration and Immigration, Law Enforcement, Criminal Justice

    System, Public Administration and Management, Land Administration and

    Management, Implementation of Public Projects and Information, Communication

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    1.0 INTRODUCTION

    Good governance has become a critical component in the operations of moderngovernments. The effective and continuing legitimacy of governments

    everywhere is now judged by the basic principles of good governance. It is for

    this reason that the national leadership must demonstrably implement good

    governance principles and anti-corruption strategies that enhance national

    development. In doing this, government has to ensure that accountability,

    transparency, rule of law and integrity undergird the management of publicaffairs thereby earning and sustaining the trust and loyalty of the citizens.

    It was in recognition of these principles that His Excellency the President on the

    occasions of the 46th Anniversary of Kenyatta Day, on 20th October, 2009;

    Jamhuri Day celebrations on 12th December, 2009 and the 2010 New Year

    message to the Nation directed that Accounting Officers in the Public Serviceshould institute sanctions including prosecution and sacking of any public officer

    under them who engages in corruption and unethical conduct.

    Consequently, a two day workshop for Permanent Secretaries/Accounting

    Officers and Chief Executives of State Corporations was held on 5 th and 6th

    February 2010, at the Kenya Institute of Administration (KIA), Lower Kabete tounderscore the urgent need to strengthen these principles of governance in the

    operations of public institutions.

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    (ii) Develop governmentwide and institution specific measures/strategiesto fight/eliminate corruption in the Public Service.

    2.2 Specific Objectives

    The Workshop was set to:

    (i) Evaluate the effectiveness of legislative and administrative frameworksfor combating corruption and unethical behaviour in the PublicService;

    (ii) Identify specific measures and strategies to combat corruption andunethical conduct in the Public Service; and

    (iii) Enhance synergy in the fight against corruption in the Public Service.3.0 WORKSHOP CONTENT

    The content consisted of:

    (i) Keynote Address by H.E. The President of the Republic of Kenya ,Hon. Mwai Kibaki, CGH, MP;

    (ii) Statement by the Prime Minister of the Republic of Kenya the Rt.Hon. Raila A. Odinga, EGH, MP ;

    (iii) Presentation on the Status of Corruption in the Public Service and mechanisms of combating it , by the Acting Director of the

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    He underscored the Governments commitment, under Kenya Vision

    2030, to transform the country into a middle income economy to

    enable all Kenyans enjoy prosperity and high standards of living in asecure environment.

    He directed the Permanent Secretaries/Accounting Officers and Chief

    Executive Officers of State Corporations to provide focused

    leadership, enhance integrity, eliminate corruption and unethical

    conduct, and improve efficiency and effectiveness in the delivery of

    public services.

    The President directed the Ministry of Finance to facilitate application

    of International Public Accounting Standards and vigorously enforce

    the Public Procurement and Disposal Act as a corruption disruption

    strategy. He called upon the Ministry of Education to incorporate the

    teaching and practice of positive values and integrity in education and

    training institutions.

    He asked government Ministries/Departments to fast-track the use of

    ICT as a weapon to combat corruption and also introduce the

    integrity testing programme across the Public Service. The President

    directed the formulation of an action plan and continuous monitoring

    and evaluating of government programs. This will ensure that

    incidences of corruption, economic crime and unethical conduct are

    detected early and prompt remedial action taken.

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    5.0 THEMATIC AREAS OF FOCUS

    The workshop discussed nine corruption prone thematic areas, identified key

    challenges and proposed corruption prevention measures. These thematic areas

    are discussed as follows:

    5.1 Financial Management

    Weak financial management control systems were identified as abetting

    corruption and unethical practices in the public service. This is caused by failure

    to enforce financial regulations leading to fraud and misappropriation of public

    assets. Notable weaknesses identified exist in the revenue collection, accounting

    and internal audit functions. This is compounded by inadequate capacity in the

    internal audit function which has led to insufficient checks and balances for

    timely detection and reporting of corruption and unethical conduct.

    In addition, lack of requisite competencies to provide oversight and advisory

    services to State Corporations; a comprehensive and updated Government

    Assets Register leading to fraud and misappropriation of public assets, pending

    bills arising from disputes relating to project variations during implementation

    and lack of updated financial records in pensions and insurance resulting into

    dormant accounts provided opportunities for corrupt practices; and lengthy

    bureaucratic steps in processing payments provide opportunities for corruption

    and unethical conduct.

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    (v) Develop and manage a comprehensive Government Assets Register;and

    (vi) Simplify accounting procedures by eliminating non-value addingsteps.

    5.2 Procurement of Goods and Services

    It was stated that the procurement process has been adversely affected by high

    incidences of corruption and unethical practices. Key malpractices identified

    include the following: lack of standard pricing for common user items, collusionin tendering, conflict of interest, abuse of office, bid rigging and variations in

    procurement contracts.

    The following were measures and actions to be taken in the next three, six and

    twelve months to curb corruption in the sector;

    (i) The Public Procurement Oversight Authority to undertake acomprehensive market survey and compile a price list for common

    user items to be provided to all public procuring entities through a

    web based portal;

    (ii) The current Supplies Branch to be restructured as a Unit under theMinistry of Finance;

    (iii) The Public Procurement Oversight Authority to develop an electronicprocurement platform on which all public tenders will be uploaded to

    id l t iti t lifi d bidd

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    The measures and actions to be taken in the next three, six and twelve months

    to address these concerns were:

    (i) The Ministry of Immigration and Registration of Persons to expeditethe development of the Integrated Population Registration System

    (IPRS) to facilitate single identification for citizens and foreigners

    resident in Kenya;

    (ii) The Kenya Revenue Authority to adopt the IPRS personal identificationfor all tax transactions;

    (iii) Amendments to be made to relevant laws to provide for stifferpenalties for tax evaders as a deterrence measure; and

    (iv) Measures to be instituted to ensure that tax compliance is arequirement for those seeking public office or promotion.

    5.4 Immigration

    Corrupt practices in immigration and registration of persons were discussed with

    concern that misconduct and unethical practices in the sector critically

    undermine the security of the nation.

    Corruption occurs in the conferment of citizenship, issuance of national identity

    cards, travel documents and work permits. It was also stated that participation

    of the National Security Intelligence Service (NSIS) in the issuance of these

    documents undermines the expeditious issuance of the documents to legible

    li t

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    (vi) NSIS to regularly provide a watch list of persons who are classified asa security risk to the Ministry of Immigration and Registration of

    Persons to avert issuance of passports, visas and other travel

    documents to undesirable persons.

    5.5 Law Enforcement

    Endemic corruption in the Police Department particularly in Traffic Policing,

    Issuance of Police documents such as Police Abstracts, P3 forms, Certificates of

    Good Conduct and Investigation of Crime hampers speedy administration of justice. This was attributed to weak internal oversight mechanisms which

    resulted in abuse of discretionary powers, compromised investigations, collusion

    with criminals and extortion.

    The measures and actions to be taken in the next three, six and twelve months

    to tackle the corrupt practices as mentioned above are as follows:-

    (i) Review and enforce the Police Force Standing Orders;(ii) Enhance targeted Integrity Testing Programme for deterrence

    purposes; and

    (iii) Introduce instant fines for petty offences to reduce delays thatfacilitate corruption.

    5.6 Criminal Justice System

    Delay in the Administration of Justice was identified as an overarching problem.

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    (v) Introduce Hansard to record court proceedings; and(vi) Recommend to the Chief Justice to direct counsels to provide written

    submissions ahead of Court Hearings.

    5.7 Public Administration and Management

    Corruption in the public administration and management sector is facilitated by

    the wide latitude in the use of discretionary powers by public officials leading to

    abuse, existence of corruption cartels, lack of power for Accounting officers to

    institute expeditious disciplinary actions against errant officers, non-observanceof the Codes of Conduct and Ethics as stipulated in the Public Officer Ethics Act

    2003.

    Measures and actions to be taken in the next three, six and twelve months to

    address corrupt practices and unprofessional conduct are:-

    (i) Introduce Integrity Testing Programme in the entire Public Service;(ii) The Kenya Law Reform Commission to review laws relating to the

    discharge of Discretionary Powers;

    (iii) Ministries/Departments, State Corporations and Local Authorities toset up Technical Committees to advise on the exercise of such

    Discretionary Powers by Ministers, Assistant Ministers, Accounting

    Officers, Management and Board Members of State Corporations;

    (iv) Undertake Integrity Vetting of Officers to be appointed to the positionsf Mi i t A i t t Mi i t P t S t C tit ti l

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    5.8 Land Admin istration and Management

    Rampant corruption has negatively affected land transactions. Common

    malpractices in land management arise due to existence of multiple laws,

    corruption cartels, ineffective dispute resolution, weak oversight mechanisms,

    poor land records management and lack of a national cadastre.

    The measures and actions to be taken in the next three, six and twelve months

    to address the concerns raised are:-

    (i) Digitize all lands records;(ii) Undertake regular staff reshuffles to disrupt corruption networks;(iii) Develop a National Cadastre; and(iv) Audit and revoke irregularly acquired land ownership documents.

    5.9 Imp lementation of Public Projects

    Collusion and conflict of interest between contractors and public officials during

    implementation of public projects were identified as prevalent corrupt practices.

    The malpractices are manifested through stalling of public projects, cost

    overruns, fraudulent extension of time and variations of projects scope leading

    to loss of colossal sums of public money.

    The measures and actions to be taken in the next three, six and twelve to

    dd th i f ll

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    The measures and actions to be taken in the next three, six and twelve months

    to contain corrupt practices are:-

    (i) Install CCTV cameras at Ports of Entry and corruption prone offices;(ii) Introduce Internet Protocol (IP) Telephony to reduce telephony

    costs; and

    (iii) Acquire and install GPS system to manage Government fleets andWeighbridges to curb against misuse and corruption.

    6.0 ACTION PLAN

    An Action Plan has been developed to facilitate implementation of the Anti-

    corruption agenda within the Public Service. The Action Plan outlines the

    following:

    (i) The practical action or measure to be taken to address the issue/problem;

    (ii) Implementation time frame (duration);(iii) The responsible office/actor;(iv) Resource requirements; and

    (v) Key performance indicators.The comprehensive Action Plan covering all the nine thematic areas is provided

    in appendix II .

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    (iv)Committing government resources towards the war againstcorruption.

    (b) Ministries/Departments/ State Corporations

    (i) The Presidency and Cabinet Office, the Office of the Prime Ministerand the Ministry of State for Public Service for coordination; and

    (ii) All Ministries and State Corporations to prepare and submit returnson implementation of their Action Plans.

    (c) The Kenya Anti-Corruption Commission

    As the premier institution mandated under the Anti Corruption and

    Economic Crimes Act of 2003 to combat and prevent corruption and

    economic crimes through law enforcement, prevention, public education

    and recovery of corruptly acquired assets, KACC will undertake tomonitor, evaluate and report on the Action Plan for preventing and

    combating corruption in the Public Service. The Commission will also

    coordinate with the respective institutions in the Public Service, the

    following, as set out in the Resolutions:

    (i) Integrity Testing Programme;(ii) Mainstreaming corruption prevention;(iii) Public education and awareness campaigns;

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    (iii) The KACC will undertake to receive all reports on a quarterly, semi-annual and annual basis as provided for in the action plans for

    submission to the PSSC & HOPS for tabling before Cabinet by theMinister of State for Public Service; and

    (iv) Evaluations will also be conducted periodically on the basis ofinstitutional action to determine achievements, outcomes and impact

    of their respective institutional initiatives/efforts against corruption.

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    Appendix I

    RREEPP UUBBLLIICC OOFF KKEENNYYAA -------------------

    WWOORRKKSSHHOOPP OONN SSTTRRAATTEEGGIIEESS TTOO FFIIGGHHTT// EELL IIMMIINNAATTEE CCOORRRRUUPPTTIIOONN IINN TTHHEE PPUUBBLLIICC SSEERRVVIICCEE FFOORRPPEERRMMAANNEENNTT SSEECCRREETTAARRII EESS//AACCCCOOUUNNTTIINNGG

    OOFFFFIICCEERRSS AANNDD CCHHIIEEFF EEXXEECCUUTTIIVVEESS OOFF SSTTAATTEE CCOORRPPOORRAATTIIOONNSSKENYA INSTITUTE OF ADMINISTRATION: 5TH 6TH FEBRUARY, 2010

    KIA COMM UNIQU

    RESOLUTIONS

    At the end of the workshop the Permanent Secretaries/Accounting Officers and

    Chief Executive of State Corporations adopted the following Resolutions. The

    Resolutions were as follows:

    We, the Permanent Secretaries/Accounting Officers and Chief Executives of

    State Corporations of the Government of the Republic of Kenya attending the

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    Hereby Make the Following Resolutions:

    1. We commit to implement His Excellency the Presidents and the Rt. Hon.Prime Ministers directives on the fight against corruption;

    2. Exercise firmness in the execution of laws and regulations;3. Expeditiously deal with corruption cases in our respective mandate;4. Fast track the use of ICT as a weapon to fight corruption;5. Mainstream preventive measures to fight corruption;6. Institute innovative intelligence collection strategies on unethical practices

    in the Public Service;

    7. Recognize, reward and protect whistleblowers, anti-corruption reformersand officers of integrity;

    8. Institute Integrity Testing Programmes in the respective Ministries andDepartments to create an aura of omnipresence of KACC in allgovernment agencies as a measure to deter corrupt practices;

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    13. Formulate a plan of action with a time frame and measurable strategiesthat have specific inputs/outputs and outcomes with respect to tackling

    corruption;

    14. Take full responsibility for actions and decisions bearing on integrity; and15. Include a requirement in the employment contracts and appointment

    letters for those implicated in corruption through investigation to step

    aside.

    In addition, we undertake to:

    1. Adopt a holistic approach in the fight against corruption, includingdevelopment of good governance and anti-corruption curricula for use in

    education and training programmes;

    2. Inculcate values of governance and ethical behaviour in daily life of apublic officer through rigorously application of Public Officer Ethics Act and

    the Civil Service Code of Conduct;

    3. Develop a code of conduct for all public institutions;4. Undertake a rigorous public education and awareness campaign on

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    WAY FORWARD

    As a way forward it was agreed as part of the Resolutions as follows:

    1. To have anti-corruption measures/actions on specific and cross-cuttingissues that need to be taken in next 3, 6, and 12 months;

    2. Undertake to develop costed action plans in our respective ministries andparastatals, institutions, and agencies;

    3. To have a follow-up meeting organised in 30 days from the end of thisworkshop to receive, discuss and validate these action plans;

    4. All institutions to establish and activate Corruption Prevention Committeesand submit names of members to the Minister for Public Service;

    5. All public institutions to professionalise their respective procurementsystems though certification of procurement personnel by the accredited

    professional bodies, and adoption of e-procurement;

    6. KACC, NSIS and KENAO in collaboration with KIA to develop curriculum forLeadership and Integrity Course to be offered across the entire publicservice; and

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    17

    Appendix I I

    RREEPPUUBBLLII CC OOFF KKEENNYYAA

    -------------------

    Action Plan for Preventing and Combating Corruption in t he Public Service

    Thematic Area 1: Financial Management

    No. Issue Practical Measure/Action Time frameMonths

    Actor Cost(Kshs.)

    Key PerformanceIndicator

    3 6 12

    1. Inefficient, ineffective& inadequate capacityin Internal Audit

    Establish/enhance/recruit forinternal audit units in allMinistries, State Corporationsand Local Authorities

    X PS TreasuryCEOs of StateCorporationsClerks of LocalAuthorities

    - Internal Audit unitsestablished and staffedwith auditors in everypublic entity

    Minimum number for aMinistry & State Corporationswould be one Senior AuditorJG L, Auditor I JG K, AuditorII JG J or outsource internalaudit services

    X PS TreasuryPS Ministry of Statefor Public Service(MSPS)

    Review the Scheme of Servicefor Internal Auditors

    X PS TreasuryPS MSPS

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    18

    No. Issue Practical Measure/Action Time frameMonths

    Actor Cost(Kshs.)

    Key PerformanceIndicator

    3 6 12

    Establish regional internalaudit offices staffed with aminimum of 3 Auditors

    X PS TreasuryPS MSPS

    2. Untimely reporting andaction on Audit Reports

    Prepare and submit timelyAudit Returns to AccountingOfficers

    X Internal Auditors ofthe respective publicinstitutions

    The number of timelyreports to AOs/CEOs

    3. Compromised InternalAudit

    Accounting Officers toinstitute prompt disciplinaryaction

    X Accounting Officers ofrespective publicinstitutions

    Number of officersdisciplined

    4. Lack of Capacity Training of auditors oncomputerised systems

    X X X PS TreasuryCEOs StateCorporations

    Number of Auditorstrained on the system

    Five days Corporategovernance training for CEOs,Board Members of StateCorporations and Second linemanagers

    X PSs/AOs & CEOs, Number trained

    5. Lack of training on riskassessment, integritytesting and goodfinancial managementpractices

    Train PSs/AOs/CEOs oncorruption risk assessment,integrity testing and bestpractices in financialmanagement

    X Director, KACCPS MSPS

    Number of PSs/AOs/and CEOs trained

    Undertake training of selected

    officers in Integrity Testing,corruption and financial riskassessment

    X PSs/AOs & CEOs

    Director, KACC

    Number trained

    Conduct corporate governancetraining for CEOs, BoardMembers of StateCorporations and second linemanagers

    X PSs/AOs & CEOsDirector KACC & KIA

    Number trained

    6. Pending Bills Treasury to allocate funds for X PS Treasury Centralized payment

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    19

    No. Issue Practical Measure/Action Time frameMonths

    Actor Cost(Kshs.)

    Key PerformanceIndicator

    3 6 12all genuine pending bills bythe end of the Financial Year2009/2010

    system operational

    Include a module in IFMIS toreject over expenditure

    X PS Treasury Module included andoperational

    Determine the nature andamount of existing pendingbills for each institution

    X AOs List of pending bills foreach institutioncompiled

    Clear all pending Bills X AOs/PS Treasury Number of pending billscleared

    7. Negative CreativeAccounting (below the

    line Accounting)

    Computerise all financialmanagement systems

    X Controller and AuditorGeneral

    Secretary e-Government

    Computerized financialmanagement systems

    installed andoperationalized

    Rationalise and clean-up allthe below the line accounts

    X PS Treasury,PSs/AOs & CEOs

    All below the lineaccounts rationalizedand cleaned up

    Continuous auditing of belowthe line accounts

    X Controller and AuditorGeneral

    Audited below the lineaccounts

    8. Dormant Accounts(especially for pensions)

    Treasury to issue circular toclose all dormant accounts

    X PS, Treasury Circular issued andimplemented

    Treasury to issue a circularthat all unclaimed pension

    should be surrendered withinthree months

    X PS, Treasury, all DCs Number and amount ofpension surrendered

    Pension department to publishall unclaimed pension in thenewspapers every quarter

    X Director Pensions Date and name ofnewspaper wherepublished

    Immediate reconciliation ofpension accounts by PSTreasury, DCs & POSB

    X PS Treasury, DCs, DG,POSB

    Reconciled dormantaccounts

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    20

    No. Issue Practical Measure/Action Time frameMonths

    Actor Cost(Kshs.)

    Key PerformanceIndicator

    3 6 12Establishment of DormantAccounts Recovery Fundmanaged by the Treasury

    X PS Treasury Recovery Fund Accountin place

    Publish all unclaimedinsurance claims/awards

    X PS Treasury Publishedclaims/awards

    Review all respective lawsaffected by dormant accounts

    X PS Treasury,Respective institutions

    Amended laws

    9. Cash Transaction Introduce payments throughbanks for of all goods andservices

    X PSs/AOs/CEOs Number of paymentsmade through banks

    Maintain minimal petty cashfor administrative/routine

    activities

    X PSs/AOs/CEOs Amount of petty cashmaintained

    Payroll cleansing every twoyears

    X PSs/AOs/CEOs Headcount results

    Pay all salaries through banksand financial institutions

    X PSs/AOs/CEOs Bank details of allemployees

    10. Assets Register All public institutions tosecure ownership documentsof their assets1

    X PS LandsPSs/AOs & CEOs

    Assets Register

    Set up a special unit to fasttrack the acquisition of titlesfor public institutions

    X Commissioner ofLands

    Special unit operational

    Establish special inter-agencyunit outside the Ministry ofLands to follow up titles forpublic entities

    X PS Treasury Special inter-agencyunit

    11. Lack of acomprehensive and

    Create and maintain acomprehensive and updated

    X PS Finance and allAOs/CEOs

    Asset Registerestablished and

    1 This will require total cooperation of the Ministry of Lands.

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    No. Issue Practical Measure/Action Time frameMonths

    Actor Cost(Kshs.)

    Key PerformanceIndicator

    3 6 12updated Asset Register asset register updated

    12. Delay in processingpayments

    Process re-engineering inAccounts Units to removenon-value adding steps

    X PS Treasury Reduced steps inprocessing payment inAccounts Units

    Thematic Area 2: Procurement of Goods & Services

    No. Issue Practical Measure/Action Time frame Actor Cost Key PerformanceIndicator3

    months6

    months1

    Year

    1. Inadequate capacityamong the ProcurementCadre

    Reshuffle of staff who haveserved for more than 3 years inone station

    X PS MSPSPS Treasury

    70M Number of officersreshuffled

    Recruitment of 700 morepersonnel of different cadres

    X PS MSPSPS Treasury

    Number of officersrecruited

    2. Roll out e-Procurement inall Government MDAs

    e-Procurement rolled out in allGovernment institutions

    X PSs/AOs &CEOsDG PPOA

    e-Procurementoperational

    Sensitize suppliers on e-Procurement

    X PSs/AOs &CEOsDG PPOA

    Number of supplierssensitized on e-Procurement

    platformTrain all Procurement Officerson e-Procurement

    X PSs/AOs &CEOsDG PPOA

    Number of officerstrained

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    No. Issue Practical Measure/Action Time frame Actor Cost Key PerformanceIndicator3

    months

    6

    months

    1

    Year3. Inadequate expert

    information on works fromMoPW

    Prepare and publishconstruction booklist on costof building materials and unitrates

    X PS MoPWDG PPOA

    Booklist published

    Prepare and publish a list ofservice providers in PublicWorks

    X PS MoPW DGPPOA

    List of serviceproviderspublished

    Issue a circular on publicworks service providers and

    booklist on cost of buildingmaterials and unit rates forcompliance by procuringentities

    X PS MoPW DGPPOA

    Circular issued toall procurement

    entities

    4. Pre-qualification ofsuppliers

    Centralize prequalification ofsuppliers and disseminate theinformation to the public

    X DG PPOAPS TreasuryPS MoPW

    Centralizedsystem operational

    Publish the list of pre-qualifiedsuppliers and tenderers onPPOA Website

    X DG PPOAPS TreasuryPS MoPW

    On-line list onPPOA Website

    Publish Tenders on the PPOA

    Website

    X DG PPOA

    PS TreasuryPS MoPW

    List of awarded

    tenders on PPOAWebsite /Ministryof Finance Website

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    No. Issue Practical Measure/Action Time frame Actor Cost Key PerformanceIndicator3

    months

    6

    months

    1

    Year5. Inadequate capacity ofTender and ProcurementCommittees

    Training on relevant laws,regulations & good corporategovernance X

    DG PPOAPSs/AOs &CEOs

    Procurement &tender committeestrained

    6. Inflated prices for commonuser items

    Conduct market survey &compile price lists on commonuser items

    X DG PPOASecretary e-GovtPS MoPWPSs/AOs &CEOs

    50M Price list compiled

    Establishment of a web-based

    portal for common user items

    X Secretary E-

    govtDG PPOA

    On-line price list

    7. Lack of clear guidelines onAOs powers onprocurement process

    Issue guidelines to clarify theAOs and CEOs veto powers onprocurement decisions

    X DG PPOAPS Treasury

    0.5M Circular issued

    8. Debarment of suppliers Regularly compile & publish alist of debarred Suppliers andContractors

    X DG PPOAPSs/AOs &CEOsDirector KACC

    List of debarredsupplierspublished

    9. Conflict of interest Accounting Officers,Procurement Personnel and

    members of Ministerial TenderCommittee to declare theirinterest

    X DG PPOAPSs/AOs &

    CEOsDirector KACC

    Number ofPSs/AOs &CEOs

    and allProcurementOfficers whodeclared theirinterest

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    Thematic Area 3: Tax Administration and Immigration

    No. Issue Practical Measure/Action Time frame Actor Cost

    Kshs.Million

    Key Performance

    Indicator3months 6months 1Year1. Delay in the delivery of

    taxation andimmigration servicesprovidingopportunities for rent-seeking

    Monitor and evaluateimplementation of servicecharters

    X X X PSs/AOs/CEOsPS PerformanceContracting

    3 M Quality of services

    Increase in customercare

    Fast-track e-services inimmigration and taxadministration

    X PS ImmigrationSecretary e-GovernmentCG KRA

    3 M Number of servicesonline

    Create awareness on e-Services

    X PS ImmigrationCG KRA

    2 M Awareness created

    2. Ministersdiscretionary powersover work permits,citizenship,registration, IDissuance, visas, taxexemptions

    Constitute technicalcommittees to advise theMinister in the exercise ofhis/her discretionarypowers

    X PS ImmigrationSecretary KenyaLaw ReformCommissionPS Treasury

    1 M Draft Bill ondiscretionary powers

    Presidential directiveon discretionarypowers onimmigration matters

    Develop and publicise thecriteria for award ofcitizenship

    X PS Immigration 1 M Criteria for award ofcitizenship

    Sensitise the public on

    immigration proceduresand processes ofcitizenship conferment etc

    X PS Immigration 3 M Number of

    sensitizationprogrammesimplemented

    Freeze conferment ofcitizenship

    X PS Immigration 3 M Freeze operational

    Conduct public audit toestablish irregularconferment of citizenship

    X PS ImmigrationPS InternalSecurity

    300,000 Report on irregularconferment ofcitizenship

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    No. Issue Practical Measure/Action Time frame Actor CostKshs.

    Million

    Key PerformanceIndicator3

    months6

    months1

    YearPublish in the Kenyagazette the names of thoseawarded citizenship in thelast 5 years

    X PS Immigration Names published

    3. Delays in processingtravel documents

    NSIS should develop andsubmit to PS Immigrationa watch list of persons whoshould not travel into/outof Kenya

    X DG NSISPS ImmigrationCOMPOL

    Watch list submittedand updatedregularly

    Remove the vetting byNSIS on citizens applyingfor passports

    X DG NSISPS Immigration

    Vetting removed

    4. Illegal registration ofnon-Kenyans

    Enforce the requirementthat registration ofKenyans takes place atbirth

    X PS ImmigrationPS InternalSecurity

    Registration at birthmandatory

    Vetting of bordercommunities at the time ofapplication for IDs

    X PS ImmigrationPS InternalSecurity

    4 M Vetting mandatoryfor bordercommunities

    Strengthen ID applicationvetting committee

    X PS ImmigrationPS InternalSecurity

    Number ofcommitteesstrengthened

    5. Illegal entries into

    Kenya

    Mop out illegal immigrants

    in Kenya

    X PS Immigration

    COMPOL

    5 M Number of illegal

    immigrants deportedEstablish an e-visa system X PS Immigration e-Visa system in

    place

    6. Corruption cartels atthe ports of entry

    Enforce the requirementthat all immigration andcustoms officers mustwear uniforms andidentification badges at alltimes

    X PS ImmigrationCG KRAMD KAA

    50 M Number of officerswearing badges anduniforms duringofficial workinghours

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    No. Issue Practical Measure/Action Time frame Actor CostKshs.

    Million

    Key PerformanceIndicator3

    months6

    months1

    YearDevelop and enforce acriteria for issuance ofsecurity passes

    X PS ImmigrationCG KRAMD KAA

    1.5 M New criteriaoperational

    Install and operationaliseCCTV and electronicaccess controls at all portsof entry

    X PS MOICCG KRAMD KAACOMPOLDG, NSIS

    CCTV and electronicaccess systemsoperational

    Post notices on proceduresfor application of traveldocuments at all ports ofentry

    X COMPOLDG NSIS

    10 M Information ontravel documentsreadily available atall ports of entry

    Outsource analysis of datafrom CCTV derived fromports of entry

    X COMPOLPS MOICPS Immigration

    30 M Analysis outsourced

    Institute Integrity Testingfor officers at the ports ofentry

    PS ImmigrationDirector, KACC

    8 M Number of testsconducted

    Establish an inter-agencycollaboration to auditissuance of security passes

    X MD KAAPS ImmigrationCOMPOL

    2.5 M Inter agency forumoperational

    Redeploy all officers whohave worked in the same

    place for more than 3years

    X PS ImmigrationCG KRA

    Number of officersredeployed

    7. Delays in theprocessing of TaxRefunds

    Fast-track processing ofclaims (adequateallocation, vetting,classification, processingand payments)

    X CG KRAPS Treasury

    Amount of refundpaid out to claimants

    Amount of allocationby Treasury

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    No. Issue Practical Measure/Action Time frame Actor CostKshs.

    Million

    Key PerformanceIndicator3

    months6

    months1

    YearEnsure adequate provisionfor tax refunds includingbacklog (Treasury tocommit for the backlog ofKshs.10 Billion of refund)

    X PS Treasury Amount allocated fortax refunds

    Institute mechanisms toverify the authenticity ofclaims and weed out falseclaims

    X CG KRA Number of falseclaims identified

    Seek Cabinet approval forKRA to retain refunds

    X PS TreasuryCG KRA

    Approval given

    8. Corruption in theprocess of Tax Auditsand Investigation

    Institute risk managementand integrity testing for taxauditors and investigations

    X CG KRADirector KACC

    Number of tests done

    KRA to link with theIntegrated PopulationRegistration System (IPRS)to create a single identifierfor tax payers

    X CG KRAPS ImmigrationSecretary e-Government

    15 M Link established andoperational

    9. Tax evasion due tonon-compliance withthe Electronic TaxRegisters (ETR)

    Monitor and prosecutethose not issuingElectronic Tax Registers(ETR) receipts

    X CG KRAExecutiveDirector BrandKenya

    Monitoring reportsfrom KRA

    Public to be sensitized tobe asking for ETR receipts

    X ExecutiveDirector BrandKenyaCG KRA

    Awareness created

    Propose amendments ofthe relevant law to providefor stiff penalty forconvicted tax evaders

    X CG KRASecretaryPSC(K)Director KACC

    Amended Laws

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    No. Issue Practical Measure/Action Time frame Actor CostKshs.

    Million

    Key PerformanceIndicator3

    months6

    months1

    YearPS MOJCASecretary KLRCAG

    Institute measures toensure tax compliance forthose seeking public officeor promotion

    X CG KRASecretaries tothe responsiblecommissions

    Number vetted forTax compliance

    10. Irregular of issuance ofwork permits

    Publish list of personsissued with work permitsin the last 5 years

    X PS ImmigrationPS Labour

    5 M List published

    Seek Cabinet approval tore-classify illegal issuance

    of citizenship astreasonable

    X PS ImmigrationPSSC & HOPS

    Cabinet memo

    Undertake an independentaudit of work permits, IDsand passports issued inthe last 5 years.

    X PS Immigration 25 M Audit report

    Revoke illegal workpermits, IDs and Passports

    X PS Immigration The number ofdocuments revoked

    Take disciplinary actionagainst officers responsiblefor issuance of illegal

    documents

    X PS Immigration Number of officersdisciplined

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    Thematic Area 4: Law Enforcement

    No Issue Practical

    Measure/Action

    Time frame Actor Cost Key Performance

    Indicator3months 6months 1Year1. Bribery in issuance of P3

    Forms, Police Abstracts andCertificates of Good Conduct

    Make Police Abstractsand P3 Forms readilyavailable in all PoliceStations. Post in theGovernment website

    X Commissionerof Police(COMPOL)

    Abstracts and P3Forms available andfree of charge

    Police Abstracts and P3Forms to be offered freeof charge including theiravailability on the KenyaPolice Website

    X COMPOL Abstracts of P3 Formsprovided free ofcharge and availableon the Kenya PoliceWebsite

    Decentralize theissuance of certificate ofgood conduct to all PoliceStations

    X COMPOL Issuance of all thedocuments at allPolice stations

    OperationalizeAutomated Pam andFinger Print InformationSystem (APFIS)

    X COMPOLPS Treasury

    APFIS operationalized

    2. Delays in response to crimereports and distress callsleading to corrupt conduct

    (rent seeking)

    Provision of adequateresources such asVehicles, Fuel etc.

    X COMPOLPS Treasury

    Reduced responsetime to crime reportsand distress calls

    Timely release ofExchequer and AIEs

    X PS Treasury Prompt release ofExchequer and AIEs

    Strengthen CommunityPolicing

    COMPOL Number of jointPolice/Communityoperations

    3. Corrupt practices ineffecting arrests:

    Issue cash bail andbonds for petty offenders.

    X COMPOL Number of cash bailsand bonds issued

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    No Issue PracticalMeasure/Action

    Time frame Actor Cost Key PerformanceIndicator3

    months6

    months1

    Year(unwarranted arrests,remanding of pettyoffenders)

    Ensure strict supervisionby OCS

    X COMPOL Prompt screening ofsuspects

    4. Compromised andIncompetent Investigations

    Set up counter-supervision/qualityassurance systems foraccountability ininvestigations

    X COMPOL Countersupervision/qualityassurance systemsoperational

    Train all Crime BranchOfficers in criminalinvestigation

    X X X COMPOLPS Treasury

    Number of officerstrained in criminalinvestigations

    Expand capacity of CIDTraining School to trainmore police investigators(from 3000 to 5000)

    X(1000/yr)

    COMPOLPS Treasury

    Number of officerstrained

    5. Staff Welfare (shortage ofstaff houses 27,000-Police;24,000-AP; leading to lowmorale and poor service)

    Refurbish and constructPolice Stations

    X(50 PoliceStations/yr)

    COMPOLPS InternalSecurityPS MOPW

    Number ofrefurbished andconstructed PoliceStations

    Refurbishment andConstruction of StaffHouses

    X(10,000units peryear)

    Number ofrefurbished/developed staffhouses

    6. Inadequate PublicAwareness/CommunicationStrategy leading tomisunderstanding and poorperception of the PoliceService

    Set up Toll freeinformation lines

    X COMPOL Number of toll freelines

    Set up an integratedPolice command andcommunication system

    X COMPOLExecutiveDirectorBrand KenyaDG CCKPS Treasury

    Integrated Policecommand &communicationsystemoperationalised

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    No Issue PracticalMeasure/Action

    Time frame Actor Cost Key PerformanceIndicator3

    months6

    months1

    Year7. Corruption in Traffic

    PolicingIntroduce instant finessystem with tamperproofmachines similar to ETR

    X AGCOMPOLPS TreasuryPS Transport

    Instant fining systemsintroduced

    Reduce number of Policeroadblocks

    X COMPOL Number of roadblocks reduced

    Introduce motorbiketraffic police patrols

    X(100/6)

    COMPOLPS TreasuryPS InternalSecurity

    Number ofMotorcycles

    Install & operationaliseadditional traffic lights intowns and cities

    X X X PS LocalGovernmentPS Treasury

    Number of new trafficlights installed

    Install CCTV onHighways

    X X X PS TreasuryPS MOICPS MoWPS MoLG

    Number of CCTVcameras installed andoperationalised

    Enable police officersaccess traffic informationonline (fit equipment in30 vehicles country)

    X(30/1)

    PS TreasuryPS InternalSecurityCOMPOL

    Number of vehiclesand fitted with theonline System

    Traffic Police to be

    equipped and empoweredto deal with trafficoffences instantly

    X COMPOL

    PS TreasuryAG

    Equipment acquired

    and operational

    8. Unethical conduct of PoliceOfficers

    Conduct Integrity Testing X COMPOLDirector KACC

    Number of officerstested

    Take prompt disciplinarymeasures against errantofficers

    X COMPOL Number of officersdisciplined

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    No Issue PracticalMeasure/Action

    Time frame Actor Cost Key PerformanceIndicator3

    months6

    months1

    Year9. Corruption in recruitment &

    promotion of Police OfficersDevelop a transparentand predictable hiringand promotion criteria

    X COMPOLSecretary PSC

    Criteria developedand operationalised

    10. Corruption in Driving Tests Integrity Testing ondriving instructors

    X Director KACCCOMPOL

    Number of testsconducted

    Develop a qualityassurance and publicawareness system toensure foolproof drivingtesting

    COMPOLPS Transport

    Foolproof drivingtesting system

    Thematic Area 5: Criminal Justice System

    No Issue Practical Measure/Action Time Frame Actor Cost Kshs.Millions

    KeyPerformance

    Indicator3

    months6

    months1

    Year1. Corruption arising from

    delay in Administration ofJustice

    Recruit 250 Magistrates X (50) X (100) RegistrarHigh CourtPS Treasury

    Kshs.50m(3mths)Kshs.50m(1 yr)

    Number ofMagistratesrecruited

    Recruit 27 Judges (3 Courtof Appeal, 24 High Court)

    X (27) Registrar HighCourt

    - Number ofJudges recruited

    Engage 30 Legal Interns to

    assist Judges

    X (30) Registrar,

    High CourtPS Treasury

    - Number of

    Interns engaged(30 Internsengaged)

    Digitize High Court recordsfrom the year 2000

    X RegistrarHigh CourtCEO ICTBoard

    - % of digitizedrecords

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    No Issue Practical Measure/Action Time Frame Actor Cost Kshs.Millions

    KeyPerformance

    Indicator3

    months6

    months1

    YearDevelop and implement acommunication strategywith the public

    X Registrar HC - Strategy in place

    Provide legal basis for Tele-conferencing in courtproceedings

    X Registrar HighCourtAG

    - Relevant lawsamended

    Set up Teleconferencingfacilities in Kamiti,Industrial Area, Langata,Shimo la Tewa andNaivasha prisons; Nairobi,Mombasa and Naivasha

    Law Courts

    X Registrar HCPS TreasuryICT BoardPS MoHA

    - Number ofPrisons andCourts withFacilities

    2. Corruption and inefficiencyin the Judiciary

    Adopt and implement theJustice Ouko Report

    X Registrar HighCourtPS MOJNCA

    - Cabinet approval

    3. Inadequate capacity inprosecutions

    Recruit of 400 StateCounsels

    X (100) X(100) AG - Numberrecruited

    4. Compromised Prosecutions Harmonize remunerationand terms of service oflegal officers in the publicservice

    X S/CE PPSRRB - Termsharmonised

    Conduct Integrity Testing

    for legal officers

    X SG State Law

    OfficeDirector KACC

    Number tested

    Introduce to Parliamentthe Judicial ServiceCommission Bill and theSmall Claims Court Bill (tobe clarified after 30 daysmeeting)

    X Minister forJusticeAG

    - Bills tabled

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    No Issue Practical Measure/Action Time Frame Actor Cost Kshs.Millions

    KeyPerformance

    Indicator3

    months6

    months1

    Year5. Abuse of Discretionary

    Powers

    Introduce printed and

    serialized spot fines forminor traffic offences

    X PS Internal

    SecurityCOMPOLAGPS Transport

    - Spot fines

    introduced

    Kenya Law ReformCommission to review alllaws that grantdiscretionary powers

    X PS MOJNCCASecretaryKLRC

    - Laws reviewed

    Automate High Courtsproceedings

    X Registrar HC Kshs.500 M Number ofCourtsAutomated

    Provide legal basis forautomatic granting of cashbail/police bond formisdemeanour or minoroffences that attract finesbelow Kshs.10,000

    X AGPS MOJNCCASecretaryKLRC

    - Legal basisestablished

    6. Corruption in the Judiciary Conduct Integrity Testingin the Judiciary

    X Registrar HC - Number of testsdone

    Establish Court UsersCommittee in all courts

    X Registrar HC - Number ofcourts withoperational

    committeesEstablish a JudicialConduct Division forpublic complaints

    X Registrar HC - Divisionestablished

    Expand CourtInfrastructure (restructurethe Commission IncomeTax Building to increase

    X Registrar HC Kshs.500 M % furnished andequipped

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    No Issue Practical Measure/Action Time Frame Actor Cost Kshs.Millions

    KeyPerformance

    Indicator3

    months6

    months1

    Yearcapacity to accommodate

    new Court House) 56Court Rooms

    Introduce AlternativeDispute Resolution (ADR)in Administration ofJustice as a MiscellaneousAmendment

    X AG

    Registrar HighCourt

    N/A ADR Introduced

    7. Fraud in Revenue collection Introduce payments of feesand deposits for the HighCourt through banks

    X Registrar HC - Paymentsthrough banksintroduced

    8. Stalling of corruption cases Review legal regime

    governing constitutionalreferences on corruptioncases

    X PS MoJNCCA

    Dir. KACCRegistrar HC

    - Review

    completed

    Thematic Area 6: Public Administration and Management

    No. Issue PracticalMeasure/Action

    Time frame Actor Cost Key PerformanceIndicator3

    months6

    months1

    Year1. Illegal instructions by

    Cabinet Ministers to

    Accounting Officers andCivil Servants.Example: Ministers issuinginstructions toProcurement Officers by-passing the PermanentSecretary

    Immediate circular by theSecretary to the Cabinet

    & PSSC & HOPS toMinisters and AccountingOfficers on separation ofpowers

    X PSSC & HOPS - Circular issued

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    No. Issue PracticalMeasure/Action

    Time frame Actor Cost Key PerformanceIndicator3

    months6

    months1

    Year2. Illegal instructions by

    Chairmen/Mayors to ChiefExecutive Officers/Clerksand Staff

    Immediate circular by the

    State CorporationsAdvisory Committee onthe guidelines to befollowed

    X PSSC & HOPS

    PS LocalGovernmentSecretary SCAC

    - Guidelines issued

    3. Appointment by Ministersof unqualified persons toBoards

    Establish criteria with aminimum of a UniversityDegree and relevantexperience for eligibility

    X Secretary SCAC Criteria issued bySCAC

    Audit current stock ofBoard membership andidentify unqualified

    members for replacement

    X Secretary, SCAC Audit Report

    4. Integrity concerns amongsttop Government officials

    A National anti-corruptionpolicy

    X Minister for

    MoJNCCA

    PS MoJNCCA

    A National anti-corruption policydeveloped

    Build a national moraland value system

    X Minister for

    MoJNCCA

    PSSC & HOPS

    PSs/AOs & CEOs

    National moral,integrity and valuesystem in place

    Undertake Integrityvetting of CabinetMinisters, PSs/AOs &CEOs & Board Membersprior to appointment

    X PSs/AOs & CEOsDirector KACCCabinet Office

    Report of Integrityvetting

    Conduct Integrity Audit inthe current stock ofCabinet Ministers,PSs/AOs & CEOs &Board Members

    X PSSC & HOPSDirector KACC

    Integrity Audit Report

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    No. Issue PracticalMeasure/Action

    Time frame Actor Cost Key PerformanceIndicator3

    months6

    months1

    YearDebar any convicted

    person from holdingpublic office

    X PSSC & HOPS

    Secretary PSC(K)PSs/AOs & CEOs

    List of debarred

    persons/firmscompiled andpublished

    Full disclosure of wealthby Cabinet Ministers,Assistant Ministers,PSs/AOs, CEOs & Boardmembers to KACC uponappointment andsubsequently after everytwo (2) years

    X PSSC & HOPSSecretary PSC(K)Director, KACC

    Number ofdeclarations made

    Declaration of businessinterests by CabinetMinisters, AssistantMinisters, PSs/AOs,CEOs & Board membersto KACC uponappointment

    X PSSC & HOPSSecretary PSC(K)Director, KACC

    Number ofdeclarations made

    5. Nepotism, Cronyism &Tribalism in the PublicService

    Undertake audit ofcurrent deployment in thePublic Sector on the basisof Regional and Genderbalance

    X Secretary PSC(K)PSs/AOs & CEOs

    Audit Report

    Personnel attached tooffices of Ministers,PSs/AOs and CEOsshould not exceed 33%from the same communityas the Minister, PS orCEO

    X MinistersPSSC & HOPSPSs/AOS & CEOsSecretary PSC(K)PS MSPS

    Report on deploymentof Staff in offices ofMinisters, PSs andCEOs, and % ratio ofstaff from same/owncommunity

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    No. Issue PracticalMeasure/Action

    Time frame Actor Cost Key PerformanceIndicator3

    months6

    months1

    Year6. Inadequate Human

    Capacity in the PublicService (Quality of Staffand Performance)

    Review the recruitment

    processes in the PublicService Commission

    X PSSC & HOPS

    PS MSPSSecretary PSC(K)

    New recruitment

    processes andprocedures in place

    Filling of vacant positionsin the Public Service to bedone competitively bycompetent persons

    X

    PSSC & HOPSPS MSPSSecretary PSC(K)Secretaries to allresponsibleCommissions

    Commissioners notconducting interviewsdirectly

    7. Lack of adherence to theCode of Regulationsleading to poor work ethics

    Institute mechanisms toensure staff report andleave on/in-time using

    electronic access controlsystems such as thebiometric access control

    X PSs/AOs & CEOs Mechanisms put inplace &operationalized

    Institute mechanisms tomonitor and evaluate theachievement of setindividual Performancetargets for all employees

    X PS PerformanceContractingPSSC & HOPSPS MSPSPSs/AOs & CEOs

    Mechanisms put inplace &operationalized

    Enforce continuousparticipatory performanceappraisal

    X PSs/AOs & CEOsPS PerformanceContracting

    Periodic reports

    Direct Public Officers withmore than 30accumulated Leave Daysto go on Leaveimmediately

    PSs/AOs & CEOs Number of officerstaking leave

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    No. Issue PracticalMeasure/Action

    Time frame Actor Cost Key PerformanceIndicator3

    months6

    months1

    Year8. Disparities in Terms and

    Conditions of Service andpoor remuneration forsome cadres in the PublicService

    Harmonize terms and

    conditions of similarpositions in the PublicService

    X PS MSPS

    S/CE PPSRRBSecretaries forresponsibleCommissions

    Harmonized terms and

    conditions

    Review categorisation ofState Corporations

    X Secretary SCAC ReviewedCategorisation of StateCorporations

    Review Salary Scales ofPublic Officers

    X S/CE PPSRRBPS MSPSPSSC & HOPS

    Reviewed Salaries inthe Public Service

    9. Poor service-delivery in the

    Public Sector

    Put Judiciary and the

    National Assembly onPerformance Contracting

    X PS Performance

    ContractingRegistrar HighCourtChief JusticeClerk to theNational AssemblySpeaker NationalAssembly

    Judiciary and

    Parliament onPerformanceContracting

    Involve citizens intracking implementationof Service Delivery

    Charters

    X PS PerformanceContractDepartment

    Executive Director,Public ComplaintsStandingCommittee (PCSC)PSs/AOs & CEOs

    Tracking mechanismin place

    Resolve PublicComplaints on servicedelivery

    X ExecutiveDirector/PCSC

    Number of complaintsresolved

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    No. Issue PracticalMeasure/Action

    Time frame Actor Cost Key PerformanceIndicator3

    months6

    months1

    YearResolve all disciplinary

    cases in the Public Sector

    X Secretaries to all

    responsibleCommissionsPS MSPSPSs/AOs & CEOs

    All pending

    disciplinary casesresolved

    Thematic Area 7: Land Administration and Management

    No. Issue PracticalMeasure/Action

    Time frame Actor CostKshs.

    Million

    Key PerformanceIndicator3

    months6

    months1

    Year

    1. Poor, lethargic andunethical practices inLand Administration

    Transfer/remove seniorstaff in LandAdministration

    X PS LandsPS MSPSPS Treasury

    Number of senior stafftransferred/ removed

    Train senior staff officersin Land Administration

    X PS LandsPS MSPSPS Treasury

    Number of staff trained

    Restructure LandAdministration

    X PS LandsPS MSPSPS Treasury

    Restructured LandAdministration

    2. Corruption Cartels inLand Administration

    Transfer/dismiss corruptofficers in Land

    Administration

    X PS LandsPS MSPS

    PS Treasury

    37 million Corruption networksdisrupted

    Integrity Testing (IT) X PS LandsDirector KACC

    Number of staff tested

    3. Absence of a nationalmap on national propertyownership (Cadastre)leading to corruptpractices

    Create a cadastre forKenya

    X PS TreasuryPS Lands

    350 Million A cadastre in place

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    No. Issue PracticalMeasure/Action

    Time frame Actor CostKshs.

    Million

    Key PerformanceIndicator3

    months6

    months1

    Year4. Poor lands record

    management

    Set up Land Information

    Management System(LIMS)

    X PS Lands

    Secretarye-Government

    Automated lands record

    management systemoperational

    Automate land rentpayment system

    X PS LandsSecretarye-Government

    Land rent paymentsystem automated

    Automate land registrytransactions

    X PS LandsSecretarye-Government

    Land registrytransactions automated

    Authenticate and digitiseland titles

    X PS LandsSecretary e-Govt

    Title deeds digitised

    Train the staff in the useof LIMS

    X PS LandsDirector e-Government

    10m (fromthe Min. ofLands)10m fromTreasury

    Number of staff trainedon LIMS

    5. Insufficient accesscontrols in Land Officesand prevalence ofbrokers

    Introduce electronicaccess control to landoffices

    X PS LandsPS Treasury

    Electronic access controlin place

    Install CCTV Cameras inLands Offices

    X PS LandsPS Treasury

    CCTV cameras in place

    Identify and remove

    brokers in the LandOffices

    X PS Lands Number of brokers in

    land offices

    Complete the bankinghall in central provinceand Nairobi registry

    X PS LandsPS Treasury

    13.5million

    New banking hallcomplete and operational

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    No. Issue PracticalMeasure/Action

    Time frame Actor CostKshs.

    Million

    Key PerformanceIndicator3

    months6

    months1

    Year6. Poor Public

    Relations/CustomerCare

    Public relations and

    customer care on landservices

    X PS Lands 10 million

    (from theMin. ofLands)

    Number of officers

    trained in publicrelations/customer care

    Conduct publicawareness in landregistration

    10mllionMin. ofLands

    Awareness created

    7. Corruption andinefficient Land controlboards and land disputetribunals

    Train Land ControlBoard and Land DisputeTribunals in key landadministrationcompetency areas

    X PS LandsPS Treasury

    25 Million(Treasuryto allocate)

    Number of Lands Boardsand Tribunals memberstrained

    Introduce competitiverecruitment for LandControl Boards and landDispute Tribunalsmembers

    X PS Lands Competitive recruitment

    Conduct IntegrityTesting for Land ControlBoards and LandDispute Tribunalmembers

    X PS landsDirector KACC

    Number of Tests done

    Vet Land Control Boards

    and Disputes Tribunalsmembers

    X PS Lands 5 Million

    (Treasuryto allocate)

    Vetting undertaken

    Clear outstandingallowances for LandBoard Members

    X PS LandsPS Treasury

    22 Million(Treasuryto give)

    Allowances cleared

    8. Irregular Titles Revoke allocation ofirregular titles

    X Commissionerof LandsPS Lands

    Number of Title deedsrevoked

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    No. Issue PracticalMeasure/Action

    Time frame Actor CostKshs.

    Million

    Key PerformanceIndicator3

    months6

    months1

    Year9. Backlog in Ministerial

    Land Appeal cases underthe Land AdjudicationAct (46,000 backlog)

    Expedite resolutions of

    cases throughappointment of specialDCs

    X PS Lands

    PS InternalSecurity

    6 Million Number of backlog cases

    cleared

    10. 8000 Pending boundarycases

    Establish taskforce todetermine and settle the8000 backlog cases

    X PS LandsPS MSPSPS Treasury

    20 Million Number of cases settled

    11. Inadequate capacity todeal with numerous legalcases on land

    Deploy more LegalOfficers (at least 4officers to the Ministry ofLands)

    X PS LandsPS MSPS

    5 million Number of officersdeployed

    Set up a functioninglegal department in theMinistry of Lands

    X PS LandsPS TreasuryPS MSPS

    Legal departmentoperationalized

    12. Lack of structures toimplement the new landpolicy in the Ministry ofLands

    Operationalise the LandReform TransformationUnit

    X PS Lands 250 million Land ReformTransformation Unitoperational

    Commenceharmonisation of the 75pieces of legislationdealing with land

    X Secretary KenyaLaw ReformCommissionPS Lands

    Legislation harmonized

    Thematic Area 8: Implementation of Public Projects

    No. Issue Practical Measure/Action Time frame Actor Cost Key PerformanceIndicator3

    months6

    months1

    Year1. Political interference at

    project inceptionDevelop a clearly definedselection criteria for public

    X PSs/AOs &CEOs

    - Criteria developed

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    No. Issue Practical Measure/Action Time frame Actor Cost Key PerformanceIndicator3

    months6

    months1

    Yearprojects

    Develop a sessional paper ongovernment project investmentprograms for nominal projects-20 years (5 year rolling)

    X PS Treasury

    PS PublicWorks

    - Sessional Paperpassed by Parliament

    2. Weak supervision ofProjects

    All contract awards toconsultants must be reported tothe regulatory body with anattachment of credentials of theprofessionals involved

    X PSs/AOs &CEOs

    - Number of reportsmade to theregulatory body

    Publish the details of theexisting consultancies thevarious public agencies haveengaged

    X PSs/AOs &CEOsDG PPOA

    - Published names oflicenced professionalsin both the websiteand print media

    All public projects must haveprofessional indemnity cover

    X PSs/AOs &CEOs

    - Indemnity coverprovided

    All public projects to havepublicity signs with all pertinentdetails including completiondates

    X PSs/AOs &CEOs

    - Number of signboards erected

    All public project must engage

    licenced professionals

    X PSs/AOs &

    CEOs

    - Number and details of

    professionals engagedPublish guidelines for allconsultants and contractors

    X PSs/AOs &CEOs

    - Guidelines published

    Establish/strengthen ProjectImplementation Committees

    X PSs/AOs &CEOs

    - ProjectImplementationCommitteesestablished

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    No. Issue Practical Measure/Action Time frame Actor Cost Key PerformanceIndicator3

    months6

    months1

    Year3. Collusion between

    contractors and publicofficers

    Establish National Construction

    Authority

    X X PS MoPW

    SG State Law

    Office

    - Enactment of the

    NCA Bill into law

    Reclassify all contractors by theenvisaged National ConstructionAuthority

    X X PSs/AOs &CEOs

    - Database oncontractors

    All agencies to share informationon debarred contractors

    X X PSs/AOs &CEOs

    - List of debarredcontractors published

    Provide names of constructorsrecommended for debarrementto PPOA

    X X PSs/AOs &CEOs

    - List of contractorsrecommended fordebarrement

    4. Layers of bureaucracy inprocessing payments

    All payments must be madewithin the provisions of thecontract

    X X PSs/AOs &CEOs

    - Payments madepromptly

    Reduce the number ofsignatories to a maximum of 3

    X PSs/AOs &CEOs

    Reduced number ofsignatories

    5. Failure to deliberately in-build safeguards in thetender documents

    Tender documents must becertified by 3 qualifiedprofessionals independently whowill be held accountable

    X PSs/AOs &CEOs

    - Appointment of threeindependentprofessionals

    The certifying professionalsinvolved in malpractices orunethical conduct to be reportedto the regulatory bodies andsanctioned accordingly

    X PSs/AOs &CEOs

    - Number of sanctionedprofessionals

    6. Inadequate capacity ofnegotiations for loans andgrants

    Relevant training for officersinvolved in negotiations for loans& grants

    X PS, TreasuryPSs/AOs &CEOs

    - Number of officerstrained

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    No. Issue Practical Measure/Action Time frame Actor Cost Key PerformanceIndicator3

    months6

    months1

    Year7. Extension of

    time/variations change ofscope

    All requests for extension of

    time, variations or change ofscope must be tabled beforerespective tender committeeswell in advance

    X PSs/AOs &

    CEOs

    - Tabling of request for

    EOT before tendercommittees

    Professionals involved inExtension of Time (EOT) orchange of scope to be sanctionedby the relevant regulatory bodies

    X PSs/AOs &CEOs

    Number of sanctionedprofessionals

    8. Lack of an effective M& ESystem for Projects

    Effective appraisal and M&Ereviews during projectimplementation

    X PSs/AOs &CEOs

    Quarterly M&EReports

    Thematic Area 9: ICT Action Items

    No Issue Practical measure/action Time Frame Actor Cost Key performance

    indicator3M

    6M

    1yr

    1. Under-utilisation of existingBroadband in government bypublic institutions

    Effect non-renewal of PrivateSector ISP contracts with effectfrom FY 2010/2011

    X PSSC & HOPSPS MOICSecretary e-Govt

    Number private sectorISPs in GoK

    2. Lack of mobile e-servicesdelivery (Judiciary,Immigration, Pensions, NHIF,NSSF)

    Circular from PSSC & HOPS so

    as to fast-trackimplementation of mobile e-services in the identifiedservices

    X PS/SC

    PS LandsRegistrar, JudiciaryPS ImmigrationPS PerformanceContracting DepartmentPCSC/OmbudsmanPS MOICMD NHIF and NSSF

    Mobile e-services

    implemented.

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    No Issue Practical measure/action Time Frame Actor Cost Key performance

    indicator3M

    6M

    1yr

    3. Inadequate use of ICT byJudiciary, Immigration and

    Pensions, NHIF, NSSF, etc

    Automate recording of court

    proceedings

    X Director e-Govt

    PS MOICRegistrar High Court

    Court Proceedings

    automated

    Lawyers to provide writtensubmissions to Courts inadvance of hearings

    X Registrar JudiciaryChief Justice

    Directive onimplementation ofwritten submissionsin courts

    Recruit of Research Assistantsfor Judicial Officers

    X X X Registrar High Court Number of ResearchAssistants recruited

    Introduce pleas and mentionsCabinet approval viaTelepresence

    X X X Registrar High CourtPS, MOIC

    Telepresenceoperational

    4. Inadequate feedback onPublic Complaints Enforce implementation of thedirective to all PSs/AOs tosubmit returns on performancecontracting guidelines issuedby PCSC by 15th March 2010

    X PS PerformanceContractingPSs/AOsPSSC & HOPS

    Directive beingimplemented

    Enhance citizen involvement inPublic Complaints on an e-platform and provision offeedback

    X Executive Director PCSC(Ombudsman)Secretary ICT

    Prompt feedback onCitizens Complaints

    5. Inadequate use ofE-Communication

    Fully operationalize the use ofemail communication in

    government

    X Sec. E-GovtPSs/AOs & CEOs

    Operationalizeintranet

    6. Corruption at Weighbridges Introduce RFID/GPS Systemsfor trucks

    X PS TransportCG KRADG KENHAPS Roads

    RFID/GPS Systemsoperationalized

    7. Misuse of Governmentvehicles

    Accounting Officers to be givenweekly reports on vehicleadministration

    X PSs/AOs & CEOs Number of reportssubmitted toPSs/AOs & CEOs

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    No Issue Practical measure/action Time Frame Actor Cost Key performance

    indicator3M

    6M

    1yr

    Install GPS Tracking device for

    all Government vehicles

    X PS Roads

    PS TransportPSs/AOs & CEOs

    GPS established

    Provide individualized fuelcards for each vehicle

    X PS TransportPSs/AOs & CEOs

    Individual fuel cardallocated for eachvehicle

    Prioritize Integrity Testing forthe Transport Department ofall MDAs

    X PS TransportPSs/AOs & CEOsDirector KACC

    Number of TransportOfficers tested

    8. Failure to optimally useIFMIS

    Directive to all publicinstitutions to migrate/adoptthe IFMIS platform

    X PSSC & HOPSPS TreasurySecretary e-Govt

    PSs/AOs &CEOs

    Number of publicinstitutions usingIFMIS

    Extend IFMIS to StateCorporations

    X PS TreasurySecretary e-GovtAll PSs/AOs & CEOs

    Number of statecorporations usingIFMIS

    9. Sensitisation on GovernmentData Center

    Directive to Public Bodies topopulate Government DataCenter

    X PS MOICPSSC & HOPS

    Directive issued

    10. Lack of standardisedspecifications for ICTProcurement

    Re-issue ICT specifications andapplication standards to allpublic bodies

    X ICT Secretary Standardizedspecifications issued

    11.

    High Cost of TelephoneCommunication Introduce IP Telephony inGovernment X PSs/AOs & CEOsSecretary E-Govt IP Telephony installedand utilized

    12. Insufficient security ofhandling on-line Governmentdocuments

    Institute appropriate andadequate ICT Securitymeasures such as firewalls,PDF, Biometric in Gov laptops,Removal of flash Disks,Firewalls, Data-Encryption, etc

    X PS MOICDG NSISICT Secretary

    Directive issued

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    No Issue Practical measure/action Time Frame Actor Cost Key performance

    indicator3M

    6M

    1yr

    13. Lack of single IdentificationSystem (multiple identities)leading to corruption

    Implement Integrated

    Population Registration System(IPRS) to include ID, Passport,Drivers Licence, BirthCertificate, Voting Card & PIN

    X PS Immigration

    PS MOICDirector E-GovtSG State Corp.COMPOLCG KRAPS ImmigrationDG Kenya Bureau ofStatisticsIIEC Secretary

    IPRS operational

    Directive to implement IPRS X PS MOICPSSC & HOPS

    Secretary e-Govt

    Directive issued

    14. Inadequate capacity insystem audit

    Train system auditors X Secretary e-Govt Number certified

    15. Lack of an executiveinformation system (e.g.Dash Board, Exec-net)

    Install an executiveinformation managementsystems for PSs/AOs & CEOs

    X Secretary e-GovtPS MOICPSs/AOs & CEOs

    Number ofAccounting Officersutilizing ExecutiveInformationManagement Systems

    16. Insufficient monitoring ofGovernment operations

    Install monitoring systems e.g.access control, CCTV acrossGovernment

    X PSs/AOs & CEOs Monitoring systemsinstalled

    17. National specific physicaladdress

    Develop a national specificphysical address system

    Y PS MOICPS LandsPost-Master GeneralPS Local Government

    National SpecificPhysical Addressoperational


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