WorkskillsWorkskills

A Business Simulation ClassA Business Simulation ClassPresented byPresented by

Bess Williams, Teacher & Vocational DirectorBess Williams, Teacher & Vocational Director

Susan Lindsey, TeacherSusan Lindsey, Teacher

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The NeedThe Need

Level II difficult in small school.Level II difficult in small school. Level II unsuccessful in isolation.Level II unsuccessful in isolation. Skills repeated each year and still not Skills repeated each year and still not

learned.learned.

The AnswerThe Answer

Design a business simulation class that will Design a business simulation class that will cover Business Management Technology cover Business Management Technology meeting the requirement for Level II.meeting the requirement for Level II.

This class could also be implemented to This class could also be implemented to meet the requirements for Level III, Business meet the requirements for Level III, Business Management & Administrative Services.Management & Administrative Services.

The Unique Solution.The Unique Solution.What is Workskills About?What is Workskills About?

Work with others in teams.Work with others in teams. Learn about the workforce through Learn about the workforce through

business simulations.business simulations.

Workskills is designed to provide Workskills is designed to provide students an opportunity to:students an opportunity to:

Why Structure a Class This Why Structure a Class This Way?Way?

Brain based learning expert Carolyn Brain based learning expert Carolyn Pool, Pool,

““Students learn if they are immersed in Students learn if they are immersed in complex experiences and are given the complex experiences and are given the opportunity to actively process what opportunity to actively process what they have learned.”they have learned.”

Brain theory expert John Abbott, Brain theory expert John Abbott,

““Until the early 1800’s people learned in Until the early 1800’s people learned in real-life, on-the-job situations.”real-life, on-the-job situations.”

Why Structure a Class This Why Structure a Class This Way?Way?

Abbott’s new model of learning: Abbott’s new model of learning: ““As adolescence ends, young people will As adolescence ends, young people will already have taken full responsibility for already have taken full responsibility for directing their learning…Pupils are directing their learning…Pupils are progressively weaned from their progressively weaned from their dependence on teachers and institutions dependence on teachers and institutions and given the and given the confidence to manage their confidence to manage their own learningown learning… the empowerment of the … the empowerment of the human mind to learn spontaneously, human mind to learn spontaneously, independently, and collaboratively, independently, and collaboratively, without coercionwithout coercion.”.”

What Abilities Will What Abilities Will This Class Require?This Class Require?

RECALLRECALL – who did something, what, when, – who did something, what, when, where, and how it was donewhere, and how it was done

ANALYZEANALYZE – compare, evaluate, judge, assess – compare, evaluate, judge, assess

CREATECREATE – invent, imagine, suppose or design – invent, imagine, suppose or design

USEUSE – put into practice, implement, or show use – put into practice, implement, or show use

What Skills Will Be Gained?What Skills Will Be Gained?

Teamwork & CooperationTeamwork & Cooperation

ComputerComputer – Work Processing, Data – Work Processing, Data Processing, Desktop Publishing, AccountingProcessing, Desktop Publishing, Accounting

BusinessBusiness – Communications, – Communications, Entrepreneurship, MarketingEntrepreneurship, Marketing

What is the Ultimate Goal?What is the Ultimate Goal?

Thomas Cardellichio, principal, and Wendy Thomas Cardellichio, principal, and Wendy Field, teacher:Field, teacher:

““The goal is to create explorers who have an The goal is to create explorers who have an idea of what they are looking for, who have a idea of what they are looking for, who have a methodology with which to search, but who methodology with which to search, but who come to the exploration with open minds so come to the exploration with open minds so that, should they discover America, they will that, should they discover America, they will not assume they have landed in India just not assume they have landed in India just because that’s where they intended to go.”because that’s where they intended to go.”

What is the Ultimate Goal?What is the Ultimate Goal?

Workskills students will direct their own learning by:Workskills students will direct their own learning by:

Creating a business simulation that will interest Creating a business simulation that will interest them.them.

Seeing the simulation through from start to finish.Seeing the simulation through from start to finish. Experiencing a number of successes and setbacks.Experiencing a number of successes and setbacks. Deciding on how each will be handled.Deciding on how each will be handled. Reporting the results of their decision to others. Reporting the results of their decision to others.

What is the Curriculum?What is the Curriculum?

H irin g P erson n e l E th ics L aw & F in an ce A d vertis in g C om m u n ica tion s P rob lem S o lvin g

S ix Teach in g U n its

Each team will work through a number of Each team will work through a number of situations in each of six major areassituations in each of six major areas

What is the Curriculum?What is the Curriculum?

While studying each unit, teams will randomly While studying each unit, teams will randomly draw situation cards that will present them with draw situation cards that will present them with a situation they will be asked to respond to.a situation they will be asked to respond to.

Students will consult experts in the field of their Students will consult experts in the field of their business simulation for advise on their business simulation for advise on their response.response.

They will report their response as well as how They will report their response as well as how they reached it.they reached it.

Who are Experts and Who are Experts and How are They Used?How are They Used?

Brain theory expert John Zahorik, Brain theory expert John Zahorik,

““People don’t simply discover knowledge but People don’t simply discover knowledge but make or construct it. . . By comparing and make or construct it. . . By comparing and contrasting students’ constructions with contrasting students’ constructions with experts’ constructions, the students gain experts’ constructions, the students gain insight into both and begin to insight into both and begin to reconceptualize their constructions in a reconceptualize their constructions in a direction of those of the experts.”direction of those of the experts.”

Who are Experts and Who are Experts and How are They Used?How are They Used?

A local business person who has agreed to A local business person who has agreed to work as a mentor will be assigned to each work as a mentor will be assigned to each team.team.

These experts will be available by phone to These experts will be available by phone to discuss situations confronting the team.discuss situations confronting the team.

Teams may or may not use the expert’s Teams may or may not use the expert’s advise, but such advise must be sought and advise, but such advise must be sought and teams will be asked to justify why they did or teams will be asked to justify why they did or did not use their expert’s advise.did not use their expert’s advise.

How Will Students Be How Will Students Be Graded?Graded?

Brain based learning expert Carolyn Pool,Brain based learning expert Carolyn Pool,

““If as a teacher, I am in charge of the If as a teacher, I am in charge of the curriculum, you as the student are supposed curriculum, you as the student are supposed to learn what I say you must learn. I know the to learn what I say you must learn. I know the answers that you have to get. I’m also going answers that you have to get. I’m also going to tell you how long it will take you to learn to tell you how long it will take you to learn this and when it’s due. And, not only that, I this and when it’s due. And, not only that, I evaluate you and your work. In this approach, evaluate you and your work. In this approach, where is your inputwhere is your input? ? Where is your self-Where is your self-efficacyefficacy? ? And what are you learning but And what are you learning but compliancecompliance?”?”

How Will Students Be How Will Students Be Graded?Graded?

Brain theory expert Robert Sternberg,Brain theory expert Robert Sternberg,

““Creativity and the practical application of Creativity and the practical application of information—ordinary or common sense or ‘street information—ordinary or common sense or ‘street smarts’—are two abilities that go unappreciated smarts’—are two abilities that go unappreciated and unrecognized. They are simply not and unrecognized. They are simply not considered relevant to conventional education … considered relevant to conventional education … Thus, students who excel in memory and Thus, students who excel in memory and analytical abilities get good grades. Practically analytical abilities get good grades. Practically orientated learners, however, who are better able orientated learners, however, who are better able to learn a set of facts if they can see its relevance to learn a set of facts if they can see its relevance to their own lives, lose out.”to their own lives, lose out.”

How Will Students Be How Will Students Be Graded?Graded?

Students will be evaluated similar to how Students will be evaluated similar to how workers in the work forces are evaluated workers in the work forces are evaluated annually or before getting a raise.annually or before getting a raise.

These evaluations, called Performance These evaluations, called Performance Evaluations, will reflect Evaluations, will reflect ProductivityProductivity and and Personal PerformancePersonal Performance..

In other words, students’ grades will not simply In other words, students’ grades will not simply be an average of what grade they receive on be an average of what grade they receive on each project.each project.

PRODUCTIVITY GradePRODUCTIVITY GradeProductivity Grade Equals 50% of the Total Class Productivity Grade Equals 50% of the Total Class

Grade:Grade:

QUALITY—The team’s project as evaluated by the teacher QUALITY—The team’s project as evaluated by the teacher and the individual’s contribution as evaluated by fellow and the individual’s contribution as evaluated by fellow teammates (40%).teammates (40%).

TIMELINESS—If the project was completed on time (5%).TIMELINESS—If the project was completed on time (5%).

PARTICIPATION—How much the student participated with PARTICIPATION—How much the student participated with the team to complete the project as view by self and the team to complete the project as view by self and teammates (5%).teammates (5%).

Personal Performance Personal Performance GradeGrade

Personal Performance Equals 50% of Total Class Personal Performance Equals 50% of Total Class Grade:Grade:

COOPERATION—How student cooperates with COOPERATION—How student cooperates with requests from evaluators/teachers and follows requests from evaluators/teachers and follows workplace rules (25%).workplace rules (25%).

ATTENDANCE—Showing up to class or making up ATTENDANCE—Showing up to class or making up time missed (12.5%).time missed (12.5%).

PROMPTNESS—Reporting to class on time (12.5%).PROMPTNESS—Reporting to class on time (12.5%).

What Will This Look Like?What Will This Look Like?PRODUCTIVITY:PRODUCTIVITY:

QUALITY (80 pts)QUALITY (80 pts) TIMELINESS (10 pts)TIMELINESS (10 pts) PARTICIPATION (10 pts)PARTICIPATION (10 pts)

PERSONAL PERFORMANCE:PERSONAL PERFORMANCE: COOPERATION (50 pts)COOPERATION (50 pts) ATTENDANCE (25 pts)ATTENDANCE (25 pts) PROMPTNESS (25 pts)PROMPTNESS (25 pts)

FINAL GRADE FINAL GRADE _____/200 pts_____/200 pts

Late AssignmentsLate Assignments Students are expected to complete ALL Students are expected to complete ALL

assignments in this class.assignments in this class.

If a student is missing ANY assignment, If a student is missing ANY assignment, he/she will not receive a grade but an he/she will not receive a grade but an INCOMPLETE until all missing assignments INCOMPLETE until all missing assignments are completed.are completed.

Late AssignmentsLate Assignments Work turned in late will be accepted not only Work turned in late will be accepted not only

throughout the semester, but throughout the throughout the semester, but throughout the year. This means if a student receives an year. This means if a student receives an incomplete on any progress report, quarter or incomplete on any progress report, quarter or semester grade, he/she can complete the semester grade, he/she can complete the missing assignment any time before the end of missing assignment any time before the end of the school year and the incomplete will be the school year and the incomplete will be changed to reflect the grade earned by the changed to reflect the grade earned by the student. Incompletes not made up by the end of student. Incompletes not made up by the end of the year will become F’s.the year will become F’s.

As per the Performance Evaluation, a penalty in As per the Performance Evaluation, a penalty in points will be assessed for late work.points will be assessed for late work.

How Will Absences and How Will Absences and Tardies Be Handled?Tardies Be Handled?

Students will receive points every day they Students will receive points every day they attend class and are on time.attend class and are on time.

Each tardy will result in a loss of a point. Each tardy will result in a loss of a point. Tardies cannot be made up.Tardies cannot be made up.

Absences not made up will result in a loss of a Absences not made up will result in a loss of a point.point.

To make up an absence point, the student To make up an absence point, the student must fill out an absence slip setting an must fill out an absence slip setting an appointment to meet with the teacher to appointment to meet with the teacher to receive make-up work. Missed appointments receive make-up work. Missed appointments will result in a lost point.will result in a lost point.

How is How is Cooperation Evaluated?Cooperation Evaluated?

Cooperation equals 25% of a student’s entire Cooperation equals 25% of a student’s entire grade.grade.

Students will begin each semester with 50 Students will begin each semester with 50 cooperation points.cooperation points.

If a student is not meeting the behavior If a student is not meeting the behavior expectations of the workplace, he/she will sign a expectations of the workplace, he/she will sign a Loss of Points slip indicating he/she is aware Loss of Points slip indicating he/she is aware he/she has lost the point for that day.he/she has lost the point for that day.

A second Loss of Points slip will follow if the A second Loss of Points slip will follow if the behavior continues, so it is possible to lose more behavior continues, so it is possible to lose more than that day’s cooperation points in one period.than that day’s cooperation points in one period.

Continued Lack of Continued Lack of Cooperation / Teamwork?Cooperation / Teamwork?

Students who receive excessive Loss of Points or Students who receive excessive Loss of Points or who are deemed by their team to not be working who are deemed by their team to not be working can be put on probation.can be put on probation.

A student on probation must go two weeks without A student on probation must go two weeks without receiving a Loss of Points and must successfully receiving a Loss of Points and must successfully complete two projects on his/her own before he/she complete two projects on his/her own before he/she will be allowed to rejoin the team.will be allowed to rejoin the team.

A student can only be placed on probation once A student can only be placed on probation once throughout the year. After that, they will work throughout the year. After that, they will work independently in the Welfare Pool for the independently in the Welfare Pool for the remainder of the year or until a Welfare team can remainder of the year or until a Welfare team can be formed.be formed.

The UnitsThe Units

H irin g P erson n e l E th ics L aw & F in an ce A d vertis in g C om m u n ica tion s P rob lem S o lvin g

S ix Teach in g U n its

Hiring PersonnelHiring Personnel

Set up teams based on business Set up teams based on business interests and personality interests and personality inventories.inventories.

Create business details.Create business details. Design personnel positions and Design personnel positions and

create job descriptions.create job descriptions. Learn to evaluation applications and Learn to evaluation applications and

resumes.resumes. Post positions, conduct interviews Post positions, conduct interviews

and offer/deny applicants.and offer/deny applicants.

Hiring Personnel Hiring Personnel CommunicationsCommunications

Write job descriptions.Write job descriptions.

Complete applications and Complete applications and resumes. resumes.

Write “good news” and “bad news” Write “good news” and “bad news” letters.letters.

Hiring PersonnelHiring PersonnelProblem-SolvingProblem-Solving

Simulations:Simulations: You’ve offered the job, turned others You’ve offered the job, turned others

down, now the person you offered it to down, now the person you offered it to turns you down.turns you down.

Once on the job, you find the person Once on the job, you find the person you hired attended the coursed outlined you hired attended the coursed outlined on his resume, but simply does not on his resume, but simply does not have the skills.have the skills.

Once on the job, you find the person Once on the job, you find the person you hired lied on his resume.you hired lied on his resume.

EthicsEthics

Study videos of employees handling Study videos of employees handling situations/temptations differently in situations/temptations differently in the workplace. the workplace.

Learn to analyze situations and all Learn to analyze situations and all possible solutions using T-Charts.possible solutions using T-Charts.

Learn to role-play situation/solutions.Learn to role-play situation/solutions.

EthicsEthicsProblem-SolvingProblem-Solving

Simulations:Simulations: An employee who called in sick was An employee who called in sick was

seen out with his/her friends.seen out with his/her friends. An employee working the cash register An employee working the cash register

has not been ringing up all of the items has not been ringing up all of the items friends come through with.friends come through with.

An employee is taking home office An employee is taking home office supplies.supplies.

An employee is punching in for another An employee is punching in for another employee.employee.

EthicsEthicsCommunicationsCommunications

Conduct a meeting with an Conduct a meeting with an employee dealing with a negative employee dealing with a negative situation.situation.

Write a follow-up memo after Write a follow-up memo after meeting with an employee.meeting with an employee.

AdvertisingAdvertising

Study basic concepts of advertising Study basic concepts of advertising purpose and design.purpose and design.

Study examples of TV, radio, and Study examples of TV, radio, and print advertising.print advertising.

Create print advertising for students’ Create print advertising for students’ businesses.businesses.

Evaluate other students’ advertising.Evaluate other students’ advertising.

AdvertisingAdvertisingCommunicationsCommunications

Create business letterhead and logo.Create business letterhead and logo.

Create print advertisement.Create print advertisement.

Create print flyer for special offers.Create print flyer for special offers.

Law & FinanceLaw & Finance

Learn basics of business laws of Learn basics of business laws of incorporation, limited, etc.incorporation, limited, etc.

Keep a financial ledger.Keep a financial ledger. Calculate the cost of payroll.Calculate the cost of payroll. Calculate the true cost of a raise.Calculate the true cost of a raise. Write checks and balance a financial Write checks and balance a financial

ledger.ledger.

Law & FinanceLaw & FinanceProblem-SolvingProblem-Solving

An employee declares discrimination An employee declares discrimination based on sex or handicap.based on sex or handicap.

Business owner must run a meeting Business owner must run a meeting of the board using Parliamentary of the board using Parliamentary Procedure.Procedure.

Workmen's Compensation increases Workmen's Compensation increases and the owner must figure out what and the owner must figure out what it is going to cost for each employee.it is going to cost for each employee.

Career ExplorationCareer ExplorationCommunicationsCommunications

After experiencing a business After experiencing a business simulation, and being exposed to simulation, and being exposed to various types of businesses, various types of businesses, students will choose a career that students will choose a career that interests them and prepared a interests them and prepared a report giving specific information report giving specific information about that career.about that career.

Other SkillsOther Skills

Filing—Students will rotate rolls filing Filing—Students will rotate rolls filing documents for their business. Each team will documents for their business. Each team will retrieve and return a notebook with their retrieve and return a notebook with their team’s items from a file drawer each day using team’s items from a file drawer each day using proper filing format.proper filing format.

Bonus Points—Students who put forth extra Bonus Points—Students who put forth extra effort or come up with innovative ideas will be effort or come up with innovative ideas will be rewarded with extra cooperation points.rewarded with extra cooperation points.

Copying, Faxing and Phone Skills—Students will Copying, Faxing and Phone Skills—Students will experience with these items throughout their experience with these items throughout their simulations communicating with their mentors.simulations communicating with their mentors.

Other SkillsOther Skills

Communications—Students will write Communications—Students will write letters of introduction and thank you letters of introduction and thank you notes to mentors which will be 100% notes to mentors which will be 100% error free.error free.

Team Building—Students will participate Team Building—Students will participate in a variety of team building activities in a variety of team building activities learning ways to break the ice with a learning ways to break the ice with a group.group.

Other SkillsOther Skills Self/Peer Evaluations--Team Paychecks—Self/Peer Evaluations--Team Paychecks—

Students will begin each project filling out a Students will begin each project filling out a paycheck explaining what each person in paycheck explaining what each person in the team is going to do. These will be the team is going to do. These will be collected then redistributed at the end of collected then redistributed at the end of the project where students will have $100 the project where students will have $100 to split between the three team members to split between the three team members according to who did the work as planned. according to who did the work as planned. Student’s quality grade will be reduced or Student’s quality grade will be reduced or increased according to the average increased according to the average paycheck percentage score of how much paycheck percentage score of how much work he did. work he did.

Other SkillsOther Skills

For Example:For Example: Project Quality Score for Team—80/100 ptsProject Quality Score for Team—80/100 pts

Student 1 paycheck average--$50 Student 1 paycheck average--$50 (150% of his (150% of his work)work)

– Project Quality Score Adjusted to 120/100 pts.Project Quality Score Adjusted to 120/100 pts. Student 2 paycheck average--$33 Student 2 paycheck average--$33 (100% of his (100% of his

work)work)

– Project Quality Score Adjusted to 80/100 pts.Project Quality Score Adjusted to 80/100 pts. Student 3 paycheck average--$17 Student 3 paycheck average--$17 (50% of his (50% of his

work)work)

– Project Quality Score Adjusted to 40/100 pts.Project Quality Score Adjusted to 40/100 pts.

Final WordFinal Word

Good LuckGood Luck

Have FunHave Fun

Be Innovative and Open to New IdeasBe Innovative and Open to New Ideas

This Will be the Best Class You Ever This Will be the Best Class You Ever Teach!Teach!

Susan LindseySusan Lindsey

Slindsey@saffordusd.k12.az.usSlindsey@saffordusd.k12.az.us

928-348-7000 ext. 3222928-348-7000 ext. 3222

Bess WilliamsBess Williams

Mom1@cableone.netMom1@cableone.net

928-428-0436928-428-0436