World Conference

International Business Development Committee

Delhi 2014

NAME FIRM COUNTRY

Chair (European Union)

Russell Tenzer Hazlems Fenton LLP UK

Asia Pacific Tony Shao China Regal CPA’s China

Central and South America

Juan Ajuria Elizalde, Casares & Asoc. Argentina

European Union Oliver Kaechele SH & Co. Germany

European Union David Muntane Munt Auditors Spain

European Union Norbert Mevissen(Observer From PEAT)

Schaffer & Partner Germany

North America Dan Fales Clarck Schaefer Hackett USA

North America Brian Franklin Weinstein, Spira & Company, P.C.

USA

Co-ordinator Mireia Rovira AGN International Spain

Committee Members

GOAL DESCRIPTION PROGRESS

Services & Industries

Register on a database system the areas of expertise of all AGN firms

AGN is working on setting up a user friendly database system that allows easy recording of information and extracting reports for analysis.

IBDC members will be involved with the contents.

GOAL DESCRIPTION PROGRESS

Identify Niche Markets

Identify 6 – 10 niche areas where AGN members have expertise

Select areas where existing members have expertise, preferably at least one member in each region.

Identify niches that make sense internationally and regionally.

AGN to provide the tools to collect the information.

GOAL DESCRIPTION PROGRESS

Brand Awareness Build awareness and reputation of our AGN brand

AGN is working on a new logo and brand identity, which is mainly based on Quality and Customer Service. The launch of a new brand will help in building awareness. AGN will work on Press Releases, Social Media, Publications, etc. IBDC members can focus on giving presentations about AGN to Chambers of Commerce and other institutions.

GOAL DESCRIPTION PROGRESS

Training Provide continuous training

To support sales and pipe-line development activities – Potentially outsourced.

GOAL DESCRIPTION PROGRESS

Customer Service Measure performance of the customer service that firms are providing.  By obtaining accurate feedback from clients, firms can improve service, retention and identify new business opportunities with existing clients.

Working on building a measurement of client service and provide tools to apply it.