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World trends in e- governance and digital development By Ivar Tallo
World trends in e-governance and digital developmentWorld trends in e-governance and digital development
By Ivar Tallo
themesthemes
• Do we detect some confusion in the real world about the digital one?
• From front office to back office
• Spread of the use of ICT
• Development of e-democracy
Introduction of the ICT in Government Introduction of the ICT in Government Weberian BureaucracyWeberian Bureaucracy + Internet + Internet
Reform of GovernmentReform of Government::One Stop Shop approachOne Stop Shop approach
ReRethinkingthinking of Government of Government::Integrated E-Government Integrated E-Government
Development of the topic: Development of the topic:
• paper-less office
• information society
• on-line government
• e-government and e-governance
• m-government
• return of the good governance
E-cabinetE-cabinet
The tomorrow of e-governmentThe tomorrow of e-government
• Integration of different levels of government in service provision
• Rethinking identification and authentication
• 24/7 government
• Do it yourself government
Some examples of integrated e-government:
• Parential leave benefit claim
• Integration of mobile and internet based solutions
Confusion:Confusion:
• Where are we collectively and separately?
• What do we measure?
• Who composes the indexes?
• Does it all matter?– Happyness does depend on neither money nor
technology
From front office to back officeFrom front office to back office
Spread of the use of ICTSpread of the use of ICT
• Early enthusiasts
• ICT bubble
• Mature adoption– In federal states from provinces to central government– In unitary states from central government to local
government
Development of e-democracyDevelopment of e-democracy
Some final thoughts: Some final thoughts:
• From technology to knowledge: – Google is no accident!
• ICTD – The potential of leap-frogging is still there!– But so is the digital divide …
• You have seen nothing yet!
