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Welling & Company1717 Woodstead Court, Suite 105, The Woodlands, Texas 77380 / USA
(832) 482-4300/ FAX: (832) 482-4300
A Worldwide Survey of the MarketF C ti P d t & S iFor Cementing Products & Services
2010 Edition
(c)2010--Welling & CompanyUnauthorized reproduction or distribution of this report
in whole or in part, is prohibited.Contents are protected by International Copyright Laws
July, 2010
Table of Contents
INTRODUCTION 1‐3
ANALYSIS OF FINDINGS 1‐34
VERBATIM COMMENTS 1‐72
GRAPHIC HIGHLIGHTS 1‐156
Activity & Trends 1‐16
Well Characteristics 17‐20
Technology Issues 21‐28
Agreement Statements 29‐33
Perceived Leading Suppliers 34‐64
Supplier Penetration, Market Share & Performance Ratings 65‐122
Net Promoter Scores 123‐132
Derived Importance 133‐135
Value Maps & Customer Value Scores 136‐145
Cementing Hardware 146‐149
Supplier Strengths & Weaknesses 150‐156
APPENDICES
List of Responding Companies
Copy of Survey Questionnaire
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INTRODUCTION This report presents the results of a survey of decision‐makers within petroleum operating companies worldwide who are engaged in the utilization of cementing services and technology. The survey focused on determining their attitudes, practices, expenditures, trends, technology needs and other perceptions and preferences pertaining to the utilization of cementing services and technologies for both land and offshore operations. The research was conducted for a group of companies engaged in providing cementing equipment and services to this segment of the petroleum industry. The study was a multi‐client effort conducted for the exclusive use of the sponsoring companies and addressed the concerns which they have regarding the industry and its future. The research was conducted by Welling & Company, specialists in research in and for the petroleum and related industries for over 39 years, with in‐depth experience in the completion and production segments of the industry. The survey consisted of interviews with a total of 289 key individuals within companies located and active in several different countries and operating areas of the world. The 289 key individuals interviewed for this survey represented approximately 430 geographic areas and basins of the world since some of the respondents interviewed were responsible for more than one geographic region. In some companies, more than one office or location was covered and these are treated as separate “companies” for purposes of the survey, if their activity and projects were exclusive or unrelated to the other locations covered. The companies targeted for interviewing as well as the specific respondents within each company were selected from a proprietary database of companies and key personnel maintained by the research firm, supplemented by names of key decision makers provided by the sponsoring companies. The sample focused on the more active companies in each area. In that regard it is not a totally representative cross‐section. Rather, it represents the results of a modified random sampling. Specific respondents within each firm were pre‐qualified as knowledgeable and involved in the selection of vendors to provide cementing services. Characteristics of the sample may be found in the in the first few graphs of the report and in the percentaged tables located in the interactive CD ROM database. There is also a list of the companies interviewed and their location in the Appendices of the report and available in the interactive CD ROM database.
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The questionnaire was designed with inputs from several of the sponsoring companies. The questionnaire was submitted to most of the sponsors (those who had committed to the project before questionnaire development was completed) before interviews were begun. A copy of the questionnaire may be found in the Appendices of the report. Interviews were conducted both in person (face‐to‐face) in some areas and by telephone by the research firm’s professional staff working from the firm’s offices in Houston and London. Interviewers were specifically briefed in the administration of the questionnaire. Respondents were not told the identity of the survey sponsors and they were assured of the confidentiality of their individual answers. The interviews were conducted from April through early July of 2010. Upon completion of the interviews they were coded and tabulated and the results converted to percentaged tables for interpretation. Data presented in these tables have been broken out to reflect differences between significant sub‐samples. The report, complete with analysis of the data, is presented along with an interactive CD ROM database to assist users in gleaning all possible value and use from the results. The written report contains the analytical sections consisting of the following:
Introduction and methodology
Analysis of Findings
Graphic Highlights which present all key results in graphic format
A list of the companies interviewed and their location.
A copy of the Questionnaire used to conduct the interview The Statistical Exhibits which are the percentaged results of every question in tabular format broken out to reflect differences by significant sub‐sample are available in the interactive CD ROM database and broken out in the following sub‐samples: By Company Type: Majors Large Independents Small/Medium Independents National Oil Companies
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By Geographic Area: Land Offshore (shelf + deepwater combined) Offshore Shelf Offshore Deepwater
Gulf of Mexico U.S. Land Canada
Latin America North Sea/Europe
West Africa Asia Pacific North Africa/Middle East Russia/Caspian North America International By Hemisphere: Western Hemisphere Eastern Hemisphere The statistical exhibits have been percentaged, carried out to one decimal place. The raw numbers of interviews or respondents represented by the percentages are presented adjacent to the percentages. The base number of interviews on which each column of percentages has been based may be found at the top of each column of percentages. The Interactive CD‐ROM contains all data from the survey and affords users the opportunity and capability to break out results in an almost infinite number of sub‐samples or slices. Survey users should be cautioned about placing greater reliability on the results than is warranted by the size and design of the sample. In particular, it should be borne in mind that the survey was not designed to be a quantitative market survey, but rather a study of the trends, desires and needs in various areas of operational practice. While some competitive and market information was acquired, it should not be considered as totally indicative of the industry or market since the sample was not designed to be a purely representative cross‐section. Rather, it concentrated on the more active companies who represent the bulk of the market for most of the survey sponsors. This report was prepared by Welling & Company who is solely responsible for its contents. The results are intended for the exclusive use of the sponsoring companies and any reproduction, distribution or publishing of any of the findings reported herein without the express, written consent of Welling & Company is unlawful and is subject to prosecution under international copyright laws.
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Analysis of Findings
Trend in Expenditures for Cementing Services
Anticipated expenditures among the operators surveyed for cementing services for 2010 and
2011 are up overall versus 2009 with an estimated average increase of 16.9%. More than half
(59%) of the operators surveyed stated that they plan to spend more in 2010 and 2011 versus
2009. Approximately 10% of the operators surveyed stated that they plan to spend less during
the same time period.
Spend More Spend Same Spend Less Net Change +/‐
TOTAL SAMPLE 59% 31% 9% 16.9%
MAJORS 58% 30% 12% 14.1%
LARGE INDEPENDENTS 56% 33% 10% 18.7%
MED/SMALL INDEPENDENTS 53% 37% 7% 19.0%
NOC'S 70% 24% 6% 15.4%
NORTH AMERICA 59% 32% 9% 15.1%
INTERNATIONAL 59% 30% 10% 17.8%
TOTAL LAND 60% 31% 8% 15.8%
OFFSHORE SHELF 56% 33% 10% 15.4%
OFFSHORE DEEPWATER 61% 28% 8% 26.2%
TREND IN EXPENDITURES FOR CEMENTING SERVICES OVER NEXT 2 YEARS (2010‐2011)
Net Change +/‐
US LAND 16.4%
GULF OF MEXICO 8.3%
CANADA 7.5%
LATIN AMERICA 11.6%
NORTH SEA/ EUROPE 19.7%
WEST AFRICA 24.6%
MIDDLE EAST/ N. AFRICA 13.7%
ASIA PACIFIC 22.6%
TREND IN EXPENDITURES FOR CEMENTING SERVICES BY REGION OVER
NEXT TWO YEARS
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The largest anticipated increase in expenditures is reported among the offshore deepwater
operators at 26.2%. Geographically, West Africa (24.6%), Asia Pacific (22.6%) and the North Sea
(19.7%) reported the largest anticipated increases during the next two years.
The anticipated spending increases reported in this survey is consistent with other research
Welling & Company has recently conducted for surveys in other segments of the oil and gas
industry including completions, surface wellheads and other oilfield services representing a
generally optimistic perspective among the operators for the next two years.
Certainly the recent events in the Gulf of Mexico will impact spending plans in this region as the
future rules for engagement have yet to be determined and may not become clear for months.
Spending Ranges for Cementing Services
The average annual expenditure for cementing services among the operators surveyed was $15
million and ranged from as low as $1.1 million to over $20 million. The tables below illustrate
the typical spending ranges among the operators surveyed and is also broken out by various
sub‐segments.
LESS THAN 1.1 MILLION 17%
1.1 TO 3.0 MILLION 21%
3.1 TO 5.0 MILLION 17%
5.1 TO 10.0 MILLION 16%
10.1 TO 20.0 MILLION 18%
20.1 TO 50 MILLION 8%
OVER 50 MILLION 3%
RANGES OF ANNUAL CEMENTING EXPENDITURES
TOTAL SAMPLE 15.063
MAJORS 29.220
LARGE INDEPENDENTS 12.560
MED/ SMALL INDEPENDENTS 6.850
NOC 8.480
LAND 13.370
OFFSHORE SHELF 17.520
OFFSHORE DEEPWATER 17.700
NORTH AMERICA 18.690
INTERNATIONAL 15.160
AVERAGE ANNUAL CEMENTING EXPENDITURES (IN MILLIONS OF US$)
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Opinion of Current Pricing For Selected Cementing Products or Services
Overall, operators view pricing for primary cementing jobs, remedial/squeeze jobs and plug &
abandon cementing as fair and each category reflects a normal distribution of responses
reported among the operators surveyed. Foam cementing is viewed as being slightly higher
priced among the operators surveyed followed by cement bond logging. Improvements in
communicating the value of foam cementing would help bring this category in closer alignment
with the other service categories measured.
FAIRLY
PRICED
SLIGHTLY
HIGH
WAY TOO
HIGH
NET (ACCEPTABLE
MINUS HIGH)
PRIMARY CEMENTING JOBS 56% 29% 11% 16%
REMEDIAL/ SQUEEZE JOBS 44% 27% 11% 6%
P&A CEMENTING 48% 22% 7% 19%
FOAM CEMENTING 20% 25% 15% ‐20%
CEMENT BOND LOGGING 38% 32% 14% ‐8%
Distribution of Cementing Expenditures
81% of planned cementing expenditures during 2010 and 2011 are intended for primary
cementing with the balance distributed between remedial cementing (11%) and plug &
abandon cementing (8%).
Primary Cementing Remedial Cementing Plug & Abandonment
TOTAL SAMPLE 81% 11% 8%
NORTH AMERICA 86% 10% 4%
INTERNATIONAL 79% 11% 10%
TOTAL LAND 84% 10% 6%
OFFSHORE SHELF 76% 12% 12%
OFFSHORE DEEPWATER 78% 12% 10%
DISTRIBUTION OF CEMENTING EXPENDITURES BY TASK
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Remedial/squeeze jobs are intended to seal perforations approximately 31% of the time as
reported by the operators followed by shoe squeezes (29%), sealing casing leaks (23%) and liner
top squeezes (17%).
SEAL PERFORATIONS 31%
SEAL CASING LEAKS 23%
LINER TOP SQUEEZE 17%
SHOE SQUEEZE 29%
INTENDED PURPOSE OF REMEDIAL/SQUEEZE JOBS
The preferred cementing technique for each type of remedial/squeeze job is shown below in
the table.
HIGH
PRESSURE
LOW
PRESSURE
BRADEN
HEAD
UNDER
PACKER
BLOCK
SQUEEZE
SEAL PERFORATIONS 14% 16% 15% 15% 8%
SEAL CASING LEAKS 14% 12% 13% 22% 7%
LINER TOP SQUEEZE 9% 12% 21% 16% 9%
SHOE SQUEEZE 6% 17% 18% 19% 10%
PREFERRED CEMENTING TECHNIQUE FOR SELECTED REMEDIAL / SQUEEZE JOBS
Anticipated Drilling and P&A Trends
Land operators stated that on average they plan to drill 92 oil wells in 2010 and 114 oil wells in
2011. Land operators also reported that they plan to drill on average approximately 76 gas
wells in 2010 and 93 gas wells in 2011. Planned plug & abandonment was highest among the
land operators with a reported average of 18 per operator surveyed in 2010 and growing
modestly to an average of 20 per operator in 2011.
The following tables provide more detail on the expected number of wells to be drilled in 2010
and 2011 (oil, gas and injection) along with the planned number of plug & abandonments
broken out by land, offshore shelf and offshore deepwater.
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LAND SHELF DEEPWATER LAND SHELF DEEPWATER
OIL WELLS 92.0 14.5 7.0 114.4 17.4 7.9
GAS WELLS 76.1 7.9 4.2 93.5 9.6 8.8
INJECTION/ DISPOSAL WELLS 10.4 3.8 1.4 8.1 2.9 1.8
PLUG & ABANDON WELLS 18.4 3.0 0.7 20.3 2.7 0.3
TOTAL SAMPLE2010 2011
LAND SHELF DEEPWATER LAND SHELF DEEPWATER
OIL WELLS 110.7 7.2 4.7 135.8 8.3 3.7
GAS WELLS 96.4 7.4 4.0 132.9 4.3 3.5
INJECTION/ DISPOSAL WELLS 9.6 1.0 0.3 4.9 0.5 0.1
PLUG & ABANDON WELLS 20.3 4.2 1.3 21.7 2.7 0.3
NORTH AMERICA2010 2011
LAND SHELF DEEPWATER LAND SHELF DEEPWATER
OIL WELLS 57.5 10.5 5.1 60.3 11.5 3.7
GAS WELLS 22.2 6.0 1.2 27.8 6.5 1.9
INJECTION/ DISPOSAL WELLS 7.1 2.5 0.5 7.5 1.8 0.4
PLUG & ABANDON WELLS 9.6 2.9 0.5 10.8 2.9 0.3
INTERNATIONAL SAMPLE2010 2011
TOTAL SAMPLE NORTH AMERICA INTERNATIONAL
OIL WELLS 48% 46% 57%
GAS WELLS 38% 42% 25%
INJECTION/ DISPOSAL WELLS 5% 3% 8%
PLUG & ABANDON WELLS 9% 9% 10%
SHARE OF WELLS BY TYPE OVER NEXT 2 YEARS
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Characteristics of Future Cementing Jobs
The average typical pressure to be encountered among the operators surveyed for future
cementing jobs during 2010 and 2011 is approximately 6100 psi with reported pressure ranges
among the operators varying from less than 500 psi to over 35,000 psi.
The average typical temperature to be encountered among the operators surveyed for future
cementing jobs during 2010 and 2011 is 194 degrees Fahrenheit (F) with reported temperature
ranges among the operators varying from less than 100 degrees F to over 500 degrees F.
Details of the responses and additional segmentation of the data is available in the interactive
CD ROM database.
Expected Well Characteristics of Future Projects
Characteristics of the wells to be drilled during the next two years (2010 and 2011) broken out
by hole deviation ranges are shown in the table below and segmented by land, offshore shelf
and offshore deepwater.
0‐30 DEGREES30‐60
DEGREES
OVER 60
DEGREESHORIZONTAL ERD J‐TYPE
LAND 37% 26% 37% 71% 14% 9%
OFFSHORE SHELF 28% 39% 33% 51% 30% 32%
OFFSHORE DEEPWATER 50% 23% 27% 39% 43% 14%
DEVIATION RANGES
CHARACTERISTICS OF WELLS TO DRILL OVER NEXT 2 YRS ‐ DEVIATION RANGES
WELL TYPE IF >60 DEGREES
Any wells planned to be drilled with deviations greater than 60 degrees are also further
segmented by well type (eg. horizontal vs. extended reach vs. J‐type).
The average lateral step‐outs reported among the operators for horizontal, extended reach and
J‐type wells range from 1000 feet to over 6000 feet and are shown below.
1,000 to 3,000 Feet 3,000 to 6,000 Feet Over 6,000 Feet
HORIZONTAL WELLS 37% 38% 25%
EXTENDED REACH WELLS 19% 23% 34%
J‐TYPE WELLS 22% 16% 15%
LATERAL STEPOUT DISTANCES OF HIGHLY DEVIATED WELLS
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Approximately 25% of the planned horizontal wells are intended to have lateral step‐outs in
excess of 6,000 feet and approximately 34% of the extended reach wells planned will be
designed with average lateral step‐outs in excess of 6,000 feet.
The share of wells to use selected mud types or drilling systems is shown in the table below.
OIL BASED MUDS 42%
PSEUDO‐OIL BASED MUDS 5%
SYNTHETIC MUDS 25%
WATER BASED MUDS 56%
FORMATE FLUIDS 2%
SALT ENRICHED/ SATURATED MUDS 7%
AIR DRILLING SYSTEMS 6%
SHARE OF WELLS TO USE SELECTED MUD TYPES OR DRILLING SYSTEMS
Water based muds and oil based muds remain the most widely used mud types while the use of
synthetic muds is reported to be used in approximately 25% of the planned wells.
Multi‐Stage Cementing
Nearly half (51%) of the operators surveyed use multi‐stage cementing with the average typical
number of stages used per well reported as 2.51 and the average percent of wells using multi‐
stage cementing reported as 17%. The table below breaks out the use of multi‐stage cement by
various sub‐segments.
% OPERATORS USING% OF WELLS TO
USE
TYPICAL NUMBER OF
STAGES PER WELL
TOTAL SAMPLE 51% 17% 2.51
LAND SAMPLE 55% 20% 2.41
TOTAL OFFSHORE 45% 14% 2.67
GoM 20% 14% 3.00
US LAND 64% 21% 2.70
INTERNATIONAL 44% 16% 2.56
SHARE OF OPERATORS USING MULTI‐STAGE CEMENTING / SHARE OF WELLS TO USE
27% of the operators believe that multi‐stage tools are problematic and that the most common
problems involve tool malfunction and leaking.
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Standardized vs. Customized Approach to Cementing Jobs
Approximately 1 in 4 of the operators (29%) stated that they like to customize the design of
their cementing jobs in order to improve efficiencies or receive some other benefit. 38% of the
operators stated that they tend to follow a standardized approach to cementing design and the
balance of the operators stated that they use both approaches (standard approach and some
customized approaches). Most often, operators felt that HP/HT, deepwater, horizontal and
other complex situations warranted the use and consideration of customized cementing
designs.
STANDARDIZED APPROACH LIKE TO CUSTOMIZE BOTH
TOTAL SAMPLE 38% 29% 33%
LAND SAMPLE 40% 22% 37%
TOTAL OFFSHORE 35% 36% 27%
Nearly two‐thirds of the operators (69%) stated that they would be willing to invest more on a
cementing job leveraging customized, state‐of‐the art technology if a clear benefit could be
demonstrated and the average increase in investment among the operators was 29.5%.
Share of Wells with Isolation Challenges
76% of the operators stated that they had experienced isolation challenges such as annular
casing pressure or surface casing vent flow and that on average this problem was experienced
with approximately 30% of their wells. Deepwater wells had the highest reported incidence at
42%. The variances in response to isolation challenges are shown below in the table and
broken out into various sub‐segments.
% OPERATORS WITH ISOLATION
CHALLENGES
% WELLS WITH ISOLATION
CHALLENGES
TOTAL SAMPLE 76% 30%
LAND SAMPLE 75% 28%
OFFSHORE SHELF 80% 29%
OFFSHORE DEEPWATER 76% 42%
NORTH AMERICA 72% 26%
INTERNATIONAL 78% 33%
SHARE OF OPERATORS WITH ISOLATION CHALLENGES/ SHARE OF WELLS
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Cement Bond Log Analyses and Use of Computer Design Simulation
Approximately half (51%) of the cementing jobs run a cement bond log/cement evaluation
analysis. The highest reported use is on land and offshore shelf wells both at 64% and the
lowest reported usage is with deepwater wells at 41%. Approximately 20% of primary cement
jobs do not meet expectations of the operator and approximately 25% of remedial cement jobs
do not meet expectations of the operator.
% JOBS RUNNING
CEMENT BOND LOG
% PRIMARY CEMENTING JOBS
NOT MEETING EXPECTATIONS
% REMEDIAL CEMENTING JOBS
NOT MEETING EXPECTATIONS
TOTAL SAMPLE 51% 20% 25%
LAND SAMPLE 64% 22% 26%
OFFSHORE SHELF 64% 17% 24%
OFFSHORE DEEPWATER 41% 16% 27%
NORTH AMERICA 56% 20% 21%
INTERNATIONAL 50% 19% 27%
SHARE OF WELLS RUNNING CEMENT BOND LOG ANALYSES/ WELLS NOT MEETING EXPECTATIONS
90% of the operators stated that they have used computer design simulation to design and
evaluate their cement jobs and that the simulation software is used on average with
approximately 25% of their cement jobs.
% OPERATORS USING % JOBS USING
TOTAL SAMPLE 90% 25%
LAND SAMPLE 84% 26%
OFFSHORE SHELF 96% 24%
OFFSHORE DEEPWATER 97% 27%
NORTH AMERICA 82% 21%
INTERNATIONAL 95% 27%
COMPUTER DESIGN SIMULATION AND EVALUATION
Technologies & Applications Most Needing Additional Investment and
Development
The respondents were asked to rate the importance of a series of 8 specific drilling and
completion environments and 9 cementing equipment and service areas that they believed
needed additional research and development in order to meet future cementing needs
compared with current technology available in this field. The respondents were asked to use a
scale of 1 to 10 whereby a rating of 9 or 10 indicated that they believed those
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technologies/applications were the highest priority or those with the most critical need for new
improved technology. The objective of this section is to help provide guidance to the
technology service suppliers as to where to best allocate human and financial capital towards
the development of new technology to assist the industry in improving cementing capabilities.
Managed Pressure Drilling, HP/HT environments, Deepwater cementing and Horizontal wells
were the top 4 drilling and completion environments receiving the highest percentage of 9 and
10 ratings among the 8 drilling and completion environments investigated.
Self‐healing/swellable cement, consistent product performance and well clean‐
out/spacers/displacement were the top 3 cementing equipment and services receiving the
highest percentage of 9 and 10 ratings among the 9 categories investigated.
9 or 10 7 or 8 6 or Lower
MPD OR UNDERBALANCED WELLS 12% 46% 42% 6.62
HP/HT ENVIRONMENTS (>15K Psi/ >350 F) 17% 42% 41% 6.48
DEEPWATER CEMENTING 17% 40% 43% 6.34
HORIZONTAL WELLS 14% 41% 45% 6.31
EXTENDED REACH WELLS 9% 37% 54% 6.00
GEOTHERMAL CEMENTING 10% 28% 62% 5.51
SHALE CEMENTING 5% 26% 69% 5.17
COAL BED METHANE CEMENTING 3% 25% 72% 4.88
R&D URGENCY REGARDING SPECIFIC DRILLING & COMPLETION ENVIRONMENTS
AVERAGE
RATING
RATINGS DISTRIBUTION
9 or 10 7 or 8 6 or Lower
SELF‐HEALING/ SWELLABLE CEMENT 16% 40% 44% 6.51
CONSISTENT PRODUCT PERFORMANCE 17% 37% 46% 6.25
WELL CLEANOUT/ SPACERS & DISPLACEMENT 11% 38% 51% 5.97
CORROSIVE RESISTANT CEMENT 7% 33% 60% 5.57
SPECIALTY ADDITIVES 4% 33% 63% 5.44
CEMENTING HEAD TECHNOLOGY 9% 28% 63% 5.43
CASING EQUIPMENT 6% 32% 62% 5.21
HIGH HORSEPOWER CEMENTING UNITS 5% 26% 69% 4.97
INCREASED PUMP RATES 5% 27% 68% 4.94
R&D URGENCY REGARDING SPECIFIC CEMENTING EQUIPMENT & SERVICES
AVERAGE
RATING
RATINGS DISTRIBUTION
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Cementing Service Suppliers
In an effort to better understand how operators view suppliers of cementing services,
respondents were asked if they tended to agree or disagree with selected statements to
determine their stance on quality, contracting and pricing issues.
“Cementing is a commodity; I see no need to pay for premium quality”
NET AGREEMENT NET DISAGREEMENT OVERALL +/‐
TOTAL SAMPLE 30% 54% ‐24%
MAJORS 19% 68% ‐49%
LARGE INDEPENDENTS 34% 51% ‐17%
MEDIUM/ SMALL INDEPENDENTS 35% 43% ‐8%
NOC'S 33% 52% ‐19%
LAND 28% 55% ‐27%
OFFSHORE SHELF 33% 50% ‐17%
OFFSHORE DEEPWATER 25% 61% ‐36%
NORTH AMERICA 28% 55% ‐27%
INTERNATIONAL 31% 53% ‐22%
Price buyers were outnumbered overall by nearly a 2 to 1 ratio with the highest variance
occurring with the Majors who largely believed that cementing services were not a commodity.
“I get the same quality cementing job from all the suppliers in my area”
NET AGREEMENT NET DISAGREEMENT OVERALL +/‐
TOTAL SAMPLE 24% 64% ‐40%
MAJORS 19% 66% ‐47%
LARGE INDEPENDENTS 23% 70% ‐47%
MEDIUM/ SMALL INDEPENDENTS 25% 65% ‐40%
NOC'S 33% 48% ‐15%
LAND 26% 63% ‐37%
OFFSHORE SHELF 17% 67% ‐50%
OFFSHORE DEEPWATER 31% 61% ‐30%
NORTH AMERICA 26% 69% ‐43%
INTERNATIONAL 24% 60% ‐36%
Again, operators were fairly uniform in their view that distinctions in job performance exist
between cementing suppliers by nearly a 3 to 1 ratio.
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“I prefer to work with a rep that I have a longstanding relationship with”
NET AGREEMENT NET DISAGREEMENT OVERALL +/‐
TOTAL SAMPLE 71% 12% 59%
MAJORS 76% 10% 66%
LARGE INDEPENDENTS 67% 9% 58%
MEDIUM/ SMALL INDEPENDENTS 66% 20% 46%
NOC'S 74% 14% 60%
LAND 73% 13% 60%
OFFSHORE SHELF 70% 10% 60%
OFFSHORE DEEPWATER 80% 9% 71%
NORTH AMERICA 72% 12% 60%
INTERNATIONAL 70% 13% 57%
While relational based selling has been present in the oilfield for many, many years, there
appears to be a strong recognition among the operators regarding the value of the relationship
between the cementing suppliers and operators. This relationship is much higher than typically
observed in other segments of the oilfield services sector in which we study.
“The additional cost to ensure the hole is properly prepared and conditioned
prior to cementing is justifiable”
NET AGREEMENT NET DISAGREEMENT OVERALL +/‐
TOTAL SAMPLE 89% 7% 82%
MAJORS 89% 5% 84%
LARGE INDEPENDENTS 90% 7% 83%
MEDIUM/ SMALL INDEPENDENTS 96% 4% 92%
NOC'S 80% 15% 65%
LAND 91% 7% 84%
OFFSHORE SHELF 87% 8% 79%
OFFSHORE DEEPWATER 86% 9% 77%
NORTH AMERICA 91% 6% 85%
INTERNATIONAL 86% 10% 76%
Most all operators agree that the investment to properly prepare and condition the hole prior
to cementing is justifiable and makes good sense.
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Supplier Associations on Selected Cementing Applications or Well Conditions
Respondents were asked to identify which suppliers they considered to be the industry leader
for a series of twelve cementing applications or well conditions. The differences in association
of the various cementing service suppliers on the twelve cementing applications are shown in
the table below.
HALLIBURTON SCHLUMBERGERBJ
SERVICES
ALL
OTHERNA/DK
HP/HT CEMENTING 51% 25% 11% 5% 19%
DEEPWATER CEMENTING 32% 19% 7% 5% 44%
HORIZONTAL CEMENTING 50% 28% 15% 6% 16%
SELF‐HEALING / SWELLABLE CEMENT 35% 29% 10% 3% 33%
LOW DENSITY / ULTRA‐FINE CEMENTS 41% 39% 16% 5% 14%
CORROSIVE RESISTANT SLURRIES 38% 22% 6% 7% 39%
CEMENTING TOOLS 61% 18% 11% 6% 9%
CEMENTING SOFTWARE TECHNOLOGY 43% 42% 9% 5% 14%
CEMENT MIXING / PUMPING EQUIPMENT 54% 27% 18% 8% 12%
FOAMED CEMENTING 42% 14% 15% 3% 34%
SHALE CEMENTING 32% 15% 14% 9% 45%
GEOTHERMAL CEMENTING 28% 12% 9% 4% 55%
PERCEIVED LEADER FOR SELECTED APPLICATION OR WELL CONDITIONS
Halliburton led in most categories with the exception of self‐healing/swellable cement, low
density/ultra fine cement and software technology whereby Schlumberger generated
responses similar or equal to that of Halliburton.
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Supplier Associations on Selected Image and Performance Factors
Respondents were again asked to identify which suppliers they most closely associated with a
series of fourteen customer service and image factors. The differences in preference and
association of the various cementing service suppliers on the fourteen customer service and
image criteria are shown in the table below.
HALLIBURTON SCHLUMBERGER BJ SERVICES
Works to find new solutions to save my
company time and money48% 30% 22%
Best for integrated solutions 46% 42% 14%
Lowest cost provider 26% 13% 34%
Costs more, but worth it 40% 31% 7%
Understands the needs of my local
market52% 23% 27%
Responds quickly to my call 55% 33% 24%
Most reliable cementing equipment 55% 33% 21%
Exhibits technology leadership 42% 51% 11%
Best technical support 54% 40% 16%
Best overall field personnel 50% 30% 16%
Best HSE programs and record 43% 45% 18%
Most consistent product 52% 34% 19%
Most trusted name in the cementing
field65% 29% 16%
Cementing products available that can
meet a broad range of needs65% 50% 28%
Again, Halliburton led in most categories followed by Schlumberger and BJ Services with the
exception of “low cost provider” whereby BJ Services led in this category.
Customer Perceptions of Supplier’s Strengths and Weaknesses
Additional analysis of the supplier associations on these fourteen image and performance
factors normalized based on supplier market penetration help to quickly reveal customer’s
perceptions of each supplier’s strengths and weaknesses. This analysis is shown in the table
below and highlights the magnitude of each supplier’s strength or weakness relative to the
supplier’s market penetration and gauged against the market baseline or benchmark.
15
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HALLIBURTON SCHLUMBERGER BJ SERVICES
Works to find new solutions to save my
company time and money21% ‐10% ‐11%
Best for integrated solutions 17% 27% ‐43%
Lowest cost provider ‐19% ‐52% 70%
Costs more, but worth it 36% 26% ‐62%
Understands the needs of my local
market27% ‐33% 6%
Responds quickly to my call 24% ‐11% ‐13%
Most reliable cementing equipment 29% ‐8% ‐21%
Exhibits technology leadership 5% 51% ‐56%
Best technical support 27% 12% ‐40%
Best overall field personnel 35% ‐4% ‐31%
Best HSE programs and record 3% 28% ‐31%
Most consistent product 27% ‐1% ‐26%
Most trusted name in the cementing
field56% ‐17% ‐39%
Supplier Penetration for Cementing Services – Purchased Past 2 Years
Overall, buyers of cementing services in the past 2 years use approximately 2.09 suppliers.
Halliburton led in overall market penetration with 75% of the operators/buyers surveyed
stating that they had used Halliburton in the past 2 years followed by Schlumberger at 63% and
BJ Services at 47%.
Market penetration variances among the suppliers during the past two years are more easily
seen in the table below and segmented by land, offshore shelf, offshore deepwater, company
type and geographic region.
HALLIBURTON SCHLUMBERGER BJ SERVICES ALL OTHERS
TOTAL SAMPLE 75% 63% 47% 24%
MAJORS 74% 67% 53% 23%
LARGE INDEPENDENTS 73% 59% 43% 21%
MED/ SMALL INDEPENDENTS 82% 60% 47% 30%
NOC'S 72% 71% 44% 50%
LAND 77% 59% 49% 37%
OFFSHORE SHELF 71% 69% 43% 25%
OFFSHORE DEEPWATER 75% 70% 50% 9%
SUPPLIERS USED ‐ PAST 2 YEARS
16
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HALLIBURTON SCHLUMBERGER BJ SERVICES ALL OTHERS
GULF OF MEXICO 80% 67% 53%
US LAND 82% 62% 50% 27%
CANADA 72% 44% 61% 62%
LATIN AMERICA 71% 64% 60% 20%
SUPPLIERS USED ‐ PAST 2 YEARS ‐ BY WESTERN HEMISPHERE
HALLIBURTON SCHLUMBERGER BJ SERVICES ALL OTHERS
NORTH SEA 81% 84% 28% 19%
WEST AFRICA 74% 80% 46% 9%
MIDDLE EAST 83% 72% 45% 8%
ASIA PACIFIC 62% 58% 48% 25%
SUPPLIERS USED ‐ PAST 2 YEARS ‐ BY EASTERN HEMISPHERE
TOTAL SAMPLE 2.09
MAJORS 2.17
LARGE INDEPENDENTS 1.96
MED/ SMALL INDEPENDENTS 2.19
NOC'S 2.37
LAND 2.22
OFFSHORE SHELF 2.07
OFFSHORE DEEPWATER 2.04
GULF OF MEXICO 2.00
US LAND 2.21
CANADA 2.39
LATIN AMERICA 2.15
NORTH SEA/ EUROPE 2.12
WEST AFRICA 2.09
MIDDLE EAST/ NORTH AFRICA 2.38
ASIA PACIFIC 1.93
AVERAGE NUMBER OF SUPPLIERS USED
NOC’s tend to use the most suppliers among the operators at 2.37.
17
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Supplier Estimated Market Share for Cementing Services – Purchased Past 2
Years
Respondents were asked what percent of their cementing business went to each supplier in
terms of dollars spent during the past two years and the resulting estimated market shares by
supplier over the past two years are shown in the tables below and broken out by land, shelf,
deepwater, North America and international market segments.
HALLIBURTON SCHLUMBERGER BJ SERVICES ALL OTHERS
TOTAL SAMPLE 41% 30% 17% 12%
LAND 42% 25% 19% 14%
OFFSHORE SHELF 39% 35% 15% 11%
OFFSHORE DEEPWATER 38% 36% 23% 3%
NORTH AMERICA 42% 26% 19% 13%
INTERNATIONAL 40% 34% 17% 9%
ESTIMATED MARKET SHARES ‐ PURCHASES PAST 2 YEARS
Halliburton leads overall market share at 41% followed by Schlumberger at 30% and BJ Services
at 17%. Halliburton holds a strong lead in land market share and particularly in North America.
Schlumberger’s strongest presence is in the offshore markets (both shelf and deepwater).
The table below illustrates how the companies compare on market penetration, market share
and their share/penetration ratio’s for cementing service purchases during the past 2 years.
2010 Penetration 2010 Market Share 2010 S/P Ratio
HALLIBURTON 75% 41% 54.7
SCHLUMBERGER 63% 30% 47.6
BJ SERVICES 47% 17% 36.2
Share/Penetration ratios are used to show how much of a typical customer’s business a
supplier is getting and how much is going elsewhere. Overall, as mentioned earlier, operators
are using approximately 2.09 suppliers for cementing service purchases in the past 2 years. If
operators are using on average 2.09 suppliers, an average share/penetration ratio would equal
47.9 (100/2.09). Any supplier above this is getting more than his fair share of his existing
customers’ business and below 47.9 indicates a supplier should focus some efforts on getting a
larger share of his current customers’ business. Halliburton and Schlumberger both exhibit
solid S/P ratios suggesting that they are receiving their fair share of their typical customer’s
business overall. BJ Services S/P ratios indicate an opportunity for BJ Services to grow their
business by obtaining a larger percentage of their existing customer’s business particularly in
the offshore shelf and land segments.
18
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Supplier Estimated Customer Retention Rates
Halliburton was selected by 47% of the respondents surveyed for their most recent cementing
service job and Schlumberger was selected by 31% of the respondents for their most recent
cementing job followed by BJ Services at 20%. The table below breaks out in greater detail how
suppliers were awarded the operator’s most recent cementing job by land, offshore shelf and
offshore deepwater market segments.
HALLIBURTON SCHLUMBERGER BJ SERVICES ALL OTHERS
TOTAL SAMPLE 47% 31% 20% 10%
LAND 48% 25% 24% 10%
OFFSHORE SHELF 46% 36% 15% 11%
OFFSHORE DEEPWATER 44% 42% 19% 3%
SUPPLIER AWARDED MOST RECENT JOB
Overall, operators cited price/ contract as the deciding factor in the selection of their most
recent cementing supplier. The table below outlines the reasons for selecting each of the
respective cementing suppliers for their most recent job.
PRICE/
CONTRACT
EQUIPMENT
QUALITY
SERVICE/
PERSONNELAVAILABILITY
TRACK
RECORD
TECHNICAL
CONCERNS
HALLIBURTON 48% 15% 14% 16% 10% 5%
SCHLUMBERGER 57% 14% 16% 20% 12% 6%
BJ SERVICES 71% 8% 4% 10% 10% 2%
REASONS FOR SUPPLIER AWARDED MOST RECENT JOB
Halliburton led the market with the highest estimated customer retention rates (percent of
recent orders won by each supplier divided by the penetration rate) at 63% followed by
Schlumberger at 49% and BJ Services at 43%. Schlumberger, however, tied Halliburton’s
customer retention rate for the deepwater at 60% and 59% respectively. Details of the
customer retention rates are in the table below.
HALLIBURTON SCHLUMBERGER BJ SERVICES
TOTAL SAMPLE 63% 49% 43%
LAND 62% 42% 49%
OFFSHORE SHELF 65% 52% 35%
OFFSHORE DEEPWATER 59% 60% 38%
RETENTION RATES FOR SELECTED CEMENTING SUPPLIERS
19
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Competitive Landscape – Cementing Service Suppliers
Regardless of how the leading suppliers for cementing services and equipment compare with
others or the weighting of the factors of importance (as provided in the graphic exhibits) here is
how each of the companies look with regard to their strongest and weakest ratings from 14
various evaluation/selection criteria. (Relative importance of each factor in parentheses,
Factors in top half for importance are in bold text).
HALLIBURTON Strongest Ratings Weakest Ratings
Reliability and quality of equipment (1) Price competitiveness (9)
Commitment to HSE policies (T4) Differentiating technology (13)
Consistent product quality (3) High horsepower cementing equipment (14)
Track record/ Past favorable experience (6) Responsive to needs (10)
SCHLUMBERGER
Strongest Ratings Weakest Ratings
Commitment to HSE policies (T4) Price competitiveness (9)
Ability to handle technical challenges (8) Differentiating technology (13)
Consistent product quality (3) High horsepower cementing equipment (14)
Reliability and quality of equipment (1) Availability of equipment & crews (T4)
BJ SERVICES
Strongest Ratings Weakest Ratings
Commitment to HSE policies (T4) Differentiating technology (13)
Consistent product quality (3) Modeling software (12)
Track record/ Past favorable experience (6) Ability to handle technical challenges (8)
Reliability and quality of equipment (1) Highly trained & capable field personnel (2)
20
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Supplier rankings on performance and image criteria for cementing service suppliers are in the
tables below and broken into several sub‐segments to highlight variances by customer
segment. Performance and image factors on the table are listed in order of stated importance.
TOTAL SAMPLE Halliburton Schlumberger BJ Services
Reliability And Quality Of Equipment 1 2 3
Highly Trained & Capable Field Personnel 1 2 3
Consistent Product Quality 1 2 3
Availability Of Equipment & Crews 1 2 3
Commitment To HSE Policies 2 1 3
Track Record/ Past Favorable Experience 1 2 3
Overall Technical Support & Service 1 2 3
Ablility To Handle Technical Challenges 2 1 3
Price Competitiveness 2 3 1
Responsive To Needs 1 2 3
Local Lab Services 1 2 3
Modeling Software T1 T1 3
Differentiating Technology 2 1 3
High Horsepower Cementing Equipment T1 T1 3
LAND SAMPLE Halliburton Schlumberger BJ Services
Reliability And Quality Of Equipment 1 2 3
Highly Trained & Capable Field Personnel 1 2 3
Consistent Product Quality 1 2 3
Availability Of Equipment & Crews 1 2 3
Commitment To HSE Policies 2 1 3
Track Record/ Past Favorable Experience 1 2 3
Responsive To Needs 2 1 3
Ablility To Handle Technical Challenges 2 1 3
Price Competitiveness 1 3 2
Overall Technical Support & Service 1 2 3
Local Lab Services 1 2 3
Modeling Software 1 2 3
High Horsepower Cementing Equipment 1 3 2
Differentiating Technology 1 2 3
21
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OFFSHORE SHELF Halliburton Schlumberger BJ Services
Consistent Product Quality 1 2 3
Reliability And Quality Of Equipment 2 1 3
Highly Trained & Capable Field Personnel 2 1 3
Overall Technical Support & Service 1 2 3
Commitment To HSE Policies 2 1 3
Track Record/ Past Favorable Experience 2 1 3
Ablility To Handle Technical Challenges 2 1 3
Availability Of Equipment & Crews 1 2 3
Local Lab Services 1 2 3
Responsive To Needs 1 3 2
Price Competitiveness 2 3 1
Modeling Software 2 1 3
Differentiating Technology 2 1 3
High Horsepower Cementing Equipment 2 1 3
OFFSHORE DEEPWATER Halliburton Schlumberger BJ Services
Highly Trained & Capable Field Personnel 1 2 3
Reliability And Quality Of Equipment 1 2 3
Commitment To HSE Policies 1 2 3
Availability Of Equipment & Crews 1 3 2
Consistent Product Quality 1 2 3
Price Competitiveness 1 3 2
Ablility To Handle Technical Challenges 2 1 3
Overall Technical Support & Service 2 1 3
Track Record/ Past Favorable Experience 1 2 3
Local Lab Services 3 1 2
Responsive To Needs 2 1 3
High Horsepower Cementing Equipment 1 3 2
Modeling Software 1 2 3
Differentiating Technology 1 2 3
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NORTH AMERICA Halliburton Schlumberger BJ Services
Highly Trained & Capable Field Personnel 1 3 2
Reliability And Quality Of Equipment 1 3 2
Consistent Product Quality 1 3 2
Availability Of Equipment & Crews 1 3 2
Track Record/ Past Favorable Experience 2 3 1
Responsive To Needs 2 3 1
Commitment To HSE Policies 2 1 3
Ablility To Handle Technical Challenges 1 2 3
Price Competitiveness 2 3 1
Overall Technical Support & Service 1 3 2
Local Lab Services 2 3 1
Differentiating Technology 1 3 2
Modeling Software 1 2 3
High Horsepower Cementing Equipment 2 3 1
INTERNATIONAL Halliburton Schlumberger BJ Services
Reliability And Quality Of Equipment 1 2 3
Consistent Product Quality 1 2 3
Highly Trained & Capable Field Personnel 1 2 3
Track Record/ Past Favorable Experience 1 2 3
Overall Technical Support & Service 1 2 3
Availability Of Equipment & Crews 1 2 3
Ablility To Handle Technical Challenges 2 1 3
High Horsepower Cementing Equipment 2 1 3
Commitment To HSE Policies 2 1 3
Price Competitiveness 1 3 2
Responsive To Needs 1 2 3
Modeling Software 2 1 3
Local Lab Services 1 2 3
Differentiating Technology 2 1 3
23
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It is important to note that the top 4 buying factors on a stated basis (reliability/quality of
equipment, trained & capable field personnel, consistent product quality and availability of
equipment and crews) all exhibit a significant gap between the operator’s stated importance of
that specific selection factor and the supplier rated performance on those specific factors. This
indicates that regardless of each supplier’s performance ratings on these selection factors,
suppliers need to improve their performance to meet the operator’s performance expectations
and needs. Improvement in these areas will translate into improved financial performance and
higher overall customer value along with closing the door for potential new entrants to enter
the market and satisfy these needs.
We also captured in this survey the top “tie breaking” buying factor all things being equal
between cementing service suppliers in terms of cost. This was an unaided, open ended
question designed to capture top of mind responses from the operators. With all things being
equal in terms of cost, buyers of cementing services cited that the quality of field personnel and
overall service quality was the most important factor driving their decision to select one
cementing services supplier over another cementing services supplier (cited by 46% of the
respondents) followed by reliability/quality of equipment (cited by 23% of the respondents)
and availability/delivery (cited by 11% of the respondents). Suppliers viewed as being the best
on the top two “tie breaking” buying factors and needing the most improvement on these
factors are detailed below.
BEST NEED TO IMPROVE BESTNEED TO
IMPROVE
HALLIBURTON 47% ‐20% 45% ‐17%
SCHLUMBERGER 34% ‐29% 45% ‐21%
BJ SERVICES 12% ‐25% 12% ‐29%
ALL OTHERS 7% ‐10% 3% ‐6%
PERSONNEL/ SERVICE QUALITY EQUIPMENT QUALITY
24
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Net Promoter Analysis
Calculations for the Net Promoter Score are based on one question; “How likely would you be to recommend this company to a friend or colleague?” and is determined by subtracting the percentage of Promoters from the percentage of Detractors. “Promoters” are respondents giving a recommendation rating of 9 or 10, “Passives” are those giving ratings of 7 or 8 and “Detractors” are those rating a company 6 or lower. Active promoters are one of the best and cheapest forms of marketing communications and essentially serve as an extension of the sales team. Detractors can negatively impact your image and your ability to gain and/or retain new business. It is also important to keep the Passives in mind as this group can be swayed into either camp over time. The Net Promoter Score is an important metric to measure and track over time because it has been determined via research to demonstrate a closer correlation to business performance than that of customer satisfaction. The table below shows 1.) Number of respondents providing ratings for each company 2.) Percentage of respondents classified as Promoters, Passives and Detractors and 3.) Net Promoter (Promoters minus Detractors).
Total Land # ResponsesPromoters
(9 or 10)
Passives
(7 or 8)
Detractors
(6 or Lower)
2010 Net
Promoters
BJ SERVICES 53 28% 38% 34% ‐6%
HALLIBURTON 88 48% 41% 11% 37%
SCHLUMBERGER 62 34% 48% 18% 16%
Total Offshore # ResponsesPromoters
(9 or 10)
Passives
(7 or 8)
Detractors
(6 or Lower)
2010 Net
Promoters
BJ SERVICES 51 26% 56% 18% 8%
HALLIBURTON 80 49% 42% 9% 40%
SCHLUMBERGER 76 46% 41% 13% 33%
Offshore Shelf # ResponsesPromoters
(9 or 10)
Passives
(7 or 8)
Detractors
(6 or Lower)
2010 Net
Promoters
BJ SERVICES 36 30% 59% 11% 19%
HALLIBURTON 61 53% 42% 5% 48%
SCHLUMBERGER 56 43% 44% 13% 30%
Offshore Deepwater # ResponsesPromoters
(9 or 10)
Passives
(7 or 8)
Detractors
(6 or Lower)
2010 Net
Promoters
BJ SERVICES 15 13% 54% 34% ‐21%
HALLIBURTON 19 37% 42% 21% 16%
SCHLUMBERGER 20 55% 30% 15% 40%
25
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Gulf Of Mexico # ResponsesPromoters
(9 or 10)
Passives
(7 or 8)
Detractors (6
or Lower)
2010 Net
Promoters
BJ SERVICES 10 30% 40% 30% 0%
HALLIBURTON 11 45% 37% 18% 27%
SCHLUMBERGER 10 50% 40% 10% 40%
US Land # ResponsesPromoters
(9 or 10)
Passives
(7 or 8)
Detractors (6
or Lower)
2010 Net
Promoters
BJ SERVICES 34 27% 38% 35% ‐8%
HALLIBURTON 61 55% 32% 13% 42%
SCHLUMBERGER 38 36% 42% 22% 14%
North America # ResponsesPromoters
(9 or 10)
Passives
(7 or 8)
Detractors (6
or Lower)
2010 Net
Promoters
BJ SERVICES 51 35% 35% 30% 5%
HALLIBURTON 74 58% 30% 12% 46%
SCHLUMBERGER 49 40% 43% 17% 23%
International # ResponsesPromoters
(9 or 10)
Passives
(7 or 8)
Detractors (6
or Lower)
2010 Net
Promoters
BJ SERVICES 58 19% 57% 24% ‐5%
HALLIBURTON 104 46% 45% 9% 37%
SCHLUMBERGER 99 41% 43% 16% 25%
Eastern Hemisphere # ResponsesPromoters
(9 or 10)
Passives
(7 or 8)
Detractors (6
or Lower)
2010 Net
Promoters
BJ SERVICES 54 16% 58% 26% ‐10%
HALLIBURTON 99 44% 47% 9% 35%
SCHLUMBERGER 95 40% 43% 17% 23%
Western Hemisphere # ResponsesPromoters
(9 or 10)
Passives
(7 or 8)
Detractors (6
or Lower)
2010 Net
Promoters
BJ SERVICES 57 36% 36% 28% 8%
HALLIBURTON 83 55% 33% 12% 43%
SCHLUMBERGER 58 45% 37% 18% 27%
Overall, Halliburton led the market with the highest Net Promoter Score of 39%. Halliburton’s
Net Promoter Score was highest in the offshore shelf and U.S. Land markets and lowest in the
offshore deepwater. Conversely, Schlumberger’s highest Net Promoter Score was in the
offshore deepwater with a score of 40%. BJ Services highest Net Promoter Score was in the
offshore shelf with a score of 19%.
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Stated importance weights versus correlation to “likely to recommend”
The following matrix shows the correlation factors (an indication of derived importance) vs. the stated weights for all measured attributes (study questions). The four quadrants of the matrix show how various factors play in the customers’ supplier selection decision process. These four quadrants are defined as:
A. “Baseline Requirements” – These attributes have a high stated importance but a low correlation to
customers’ likelihood to recommend a supplier. They tend to be critical factors that would cause severe
problems for a supplier that does not perform adequately on them. However since they do not correlate
strongly to likelihood to recommend a supplier, the customer needs on these factors are probably being
met by most vendors. Therefore adequate performance on these factors is “expected” and no supplier in
the current market is providing something that is far superior to others. The steering wheel in your car is
good example of a baseline requirement. You wouldn’t buy a car without one, but since most cars have an
adequate steering wheel it probably doesn’t affect your choice of a car.
B. “Conscious Differentiators” – These attributes have both a high stated importance and a high correlation to
customers’ likelihood to recommend a supplier. Therefore superior performance on these factors is likely to
help you differentiate the value of your products and services from the competition.
C. “Latent Differentiators” – These attributes have a low stated importance but a high correlation to
customers’ likelihood to recommend a supplier. Therefore superior performance on these factors is likely to
help you differentiate the value of your products and services from the competition but customers may not
be overtly aware of the importance of this factor. An example of a latent differentiator is the prestige
associated with the brand of automobile purchased. Car buyers usually don’t say the prestige of the brand
is important but the perceived prestige usually correlates strongly to overall preference.
D. “Low Impact” – These attributes have both a low stated importance and a low correlation to customers’
likelihood to recommend a supplier. Therefore any work to improve these factors is likely to have a “low
impact” on customer perceived value of your products and services.
The matrix below identifies the Baseline requirements, Conscious & Latent differentiators and
Low impact attributes for cementing service suppliers and is plotted against the selected
suppliers’ performance versus their competitors (+/‐ %) on each attribute. The individual
attributes’ ranking in stated importance is in parentheses.
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Baseline Requirement
Availability of equipment & crews (4) 3 1 ‐4
Commitment to HSE (5) 0 4 ‐4
Price Competitiveness (9) 1 ‐4 3
Conscious Differentiator
Reliability and quality of equipment (1) 3 1 ‐5
Highly trained & capable field personnel (2) 4 2 ‐6
Consistent product quality (3) 2 1 ‐4
Track record/ Past favorable experience (6) 2 1 ‐3
Overall technical support & service (7) 3 2 ‐5
Ablility to handle technical challenges (8) 2 5 ‐8
Latent Differentiator
Responsive to needs (10) 2 1 ‐4
Local Lab services (11) 2 1 ‐2
Low Impact
Modeling software (12) 4 4 ‐8
Differentiating technology (13) 3 4 ‐7
High horsepower cementing equipment (14) 1 1 ‐2
ATTRIBUTES ‐ CEMENTING SERVICESSelected Company's Performace vs Competitors
HALLIBURTON SCHLUMBERGER BJ SERVICES
Weighting of Price vs. Non‐Price Factors in Vendor Selection
The following question was asked to each respondent to understand the value and weighting of
price in their vendor selection process ‐ “When choosing a supplier for cementing services, what
percent of your purchase decision is based on the price versus non‐price factors?” The following
table shows how much emphasis is placed on Price by company type and selected market
segments.
28
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TOTAL SAMPLE 56%
LAND 57%
OFFSHORE SHELF 54%
OFFSHORE DEEPWATER 54%
MAJORS 54%
LARGE INDEPENDENTS 54%
MED/SMALL INDEPENDENTS 58%
NOCS 60%
US LAND 56%
GULF OF MEXICO 59%
CANADA 62%
LATIN AMERICA 51%
NORTH SEA/ EUROPE 55%
WEST AFRICA 53%
MIDDLE EAST/ N. AFRICA 62%
ASIA PACIFIC 59%
PERCENT OF DECISION BASED ON PRICE
These ratings indicate that, overall, buyers are somewhat price sensitive (approximately 56/44),
but there is significant opportunity for suppliers to differentiate the value they deliver through
the key non‐price factors that almost equally factor into the operators’ decision in selecting
suppliers. The data also supports that cementing services is somewhat more price sensitive
then the upstream oilfield services industry average of 50/50. In particular, certain regions
such as Middle East/North Africa, Canada and Asia Pacific are more price sensitive than other
market areas for cementing services. With all of this said, cementing services is not as
“commoditized” as other industries such as petrochemicals whereby the price sensitivity is
closer to 75% to 80% leaving very little room for supplier differentiation and value creation.
Improvement in performance in the top 4 selection criteria should translate into improved
business performance and the ability to best optimize P&L efforts.
Value Map
The value map is a visual picture of the competitive performance profile of how the customers’
decision is made among several contending companies. The value map places your company
and each of the selected competitors on a chart by plotting the market perceived performance
(benefits) score (x‐axis) and the market‐perceived price score (y‐axis) from the competitive
29
Copyright Welling & Company 2010. All rights reserved.
performance profile. Running diagonally across the chart is “The Fair Value Line” which its
slope reflects the relative weights customers place on costs and benefits. It is a measure of the
tradeoffs customers are willing to make to obtain more benefits or lower cost in an offering. In
effect, the Fair Value Line is a line at which a competitor would neither gain nor lose market
share if they moved along it. The area above and to the left of the line is the area of “inferior
value”, where a company’s performance is too poor to justify its price (companies in this area
would be expected to lose market share). The area below and to the right of the line is the
desirable area of “superior value”, where performance exceeds what would be expected at the
price charged. Companies in this superior area of the chart should be expected to gain market
share. The lower left portion of the map is considered an Economy Position (customers
perceive companies to be offering a “lower priced – lower benefit”) while the upper right
portion of the map is considered a Premium Position (customers perceive companies to be
offering, “higher price – higher benefit”). Remember, what customers want is a good “value”
with value being defined by the ratio of Benefits to Prices. Any company that moves
significantly to the right of the fair value line has the potential to outmaneuver their
competitors and gain market share. Understanding how your offering is “positioned” in the
minds of customers within a target market is essential in developing and implementing a
business strategy to profitably grow your business.
VENDOR VALUE MAP-CEMENTING SERVICES-
______________________________________________________
RELATIVE PERFORMANCE
RELATIVE PRICING
Inferior CompetitivePerformance
Superior CompetitivePerformance
Higher Priced
Lower Priced HALLIBURTON
SCHLUMBERGER
BJ SERVICES
86
88
90
92
94
96
98
100
102
104
106
108
110
112
114
86 88 90 92 94 96 98 100 102 104 106 108 110 112 114
Higher Price/ Poorer Performance Higher Price/ Better Performance
Lower Price/ Poorer Performance Lower Price/ Better Performance
Buying DecisionBased on price = 56%
Non‐price factors = 44%
*Slope = Calculated as % of buyingdecision based on price
(Lower angle=More price sensitive)
Premium Offering
Economy Offering 132
TOTAL SAMPLE
Welling & Company
30
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VENDOR VALUE MAP-CEMENTING SERVICES-
______________________________________________________
RELATIVE PERFORMANCE
RELATIVE PRICING
Inferior CompetitivePerformance
Superior CompetitivePerformance
Higher Priced
Lower Priced
SCHLUMBERGER
HALLIBURTON
BJ SERVICES
86
88
90
92
94
96
98
100
102
104
106
108
110
112
114
86 88 90 92 94 96 98 100 102 104 106 108 110 112 114
Higher Price/ Poorer Performance Higher Price/ Better Performance
Lower Price/ Poorer Performance Lower Price/ Better Performance
Buying DecisionBased on price = 57%
Non‐price factors = 43%
*Slope = Calculated as % of buyingdecision based on price
(Lower angle=More price sensitive)
Premium Offering
Economy Offering 133
TOTAL LAND
Welling & Company
VENDOR VALUE MAP-CEMENTING SERVICES-
______________________________________________________
RELATIVE PERFORMANCE
RELATIVE PRICING
Inferior CompetitivePerformance
Superior CompetitivePerformance
Higher Priced
Lower Priced
HALLIBURTON
SCHLUMBERGER
BJ SERVICES
86
88
90
92
94
96
98
100
102
104
106
108
110
112
114
86 88 90 92 94 96 98 100 102 104 106 108 110 112 114
Higher Price/ Poorer Performance Higher Price/ Better Performance
Lower Price/ Poorer Performance Lower Price/ Better Performance
Buying DecisionBased on price = 54%
Non‐price factors = 46%
*Slope = Calculated as % of buyingdecision based on price
(Lower angle=More price sensitive)
Premium Offering
Economy Offering 134
TOTAL OFFSHORE
Welling & Company
31
Copyright Welling & Company 2010. All rights reserved.
VENDOR VALUE MAP-CEMENTING SERVICES-
______________________________________________________
RELATIVE PERFORMANCE
RELATIVE PRICING
Inferior CompetitivePerformance
Superior CompetitivePerformance
Higher Priced
Lower Priced
HALLIBURTON
SCHLUMBERGER
BJ SERVICES
76
80
84
88
92
96
100
104
108
112
116
120
124
76 80 84 88 92 96 100 104 108 112 116 120 124
Higher Price/ Poorer Performance Higher Price/ Better Performance
Lower Price/ Poorer Performance Lower Price/ Better Performance
Buying DecisionBased on price = 59%
Non‐price factors = 41%
*Slope = Calculated as % of buyingdecision based on price
(Lower angle=More price sensitive)
Premium Offering
Economy Offering 135
GULF OF MEXICO
Welling & Company
VENDOR VALUE MAP-CEMENTING SERVICES-
______________________________________________________
RELATIVE PERFORMANCE
RELATIVE PRICING
Inferior CompetitivePerformance
Superior CompetitivePerformance
Higher Priced
Lower Priced
HALLIBURTON
SCHLUMBERGER
BJ SERVICES
86
88
90
92
94
96
98
100
102
104
106
108
110
112
114
86 88 90 92 94 96 98 100 102 104 106 108 110 112 114
Higher Price/ Poorer Performance Higher Price/ Better Performance
Lower Price/ Poorer Performance Lower Price/ Better Performance
Buying DecisionBased on price = 56%
Non‐price factors = 44%
*Slope = Calculated as % of buyingdecision based on price
(Lower angle=More price sensitive)
Premium Offering
Economy Offering 136
US LAND
Welling & Company
32
Copyright Welling & Company 2010. All rights reserved.
VENDOR VALUE MAP-CEMENTING SERVICES-
______________________________________________________
RELATIVE PERFORMANCE
RELATIVE PRICING
Inferior CompetitivePerformance
Superior CompetitivePerformance
Higher Priced
Lower Priced
HALLIBURTON
SCHLUMBERGER
BJ SERVICES
86
88
90
92
94
96
98
100
102
104
106
108
110
112
114
86 88 90 92 94 96 98 100 102 104 106 108 110 112 114
Higher Price/ Poorer Performance Higher Price/ Better Performance
Lower Price/ Poorer Performance Lower Price/ Better Performance
Buying DecisionBased on price = 55%
Non‐price factors = 45%
*Slope = Calculated as % of buyingdecision based on price
(Lower angle=More price sensitive)
Premium Offering
Economy Offering 137
INTERNATIONAL
Welling & Company
Customer Value Index
The customer value index measures the customer’s perceived value of a supplier relative to the
perceived value of all suppliers. The comprehensive index allows you to benchmark yourself
relative to your competition based on the perspectives of your customers and prospects. The
customer value index is another important metric to measure and track over time because it
has been determined via research to demonstrate a closer correlation to business performance
than that of customer satisfaction. The higher your customer value index, the greater level of
value customers’ view your offerings in terms of benefits versus price. Tracking the customer
value index and the net promoter score are two good metrics to measure and track over time
to guide business performance improvement. Both metrics have supporting empirical evidence
demonstrating their correlation to business performance is higher than that of customer
satisfaction.
TOTAL LAND SHELF DEEPWATER GoM US LAND INTERNATIONAL
HALLIBURTON 101.91 102.42 100.47 105.20 92.64 101.35 103.24
SCHLUMBERGER 98.45 99.25 98.50 94.30 90.14 98.90 98.28
BJ SERVICES 99.64 98.32 101.03 100.50 117.22 99.75 98.48
CUSTOMER VALUE INDICES
33
Copyright Welling & Company 2010. All rights reserved.
Gainers and Losers
“Who do you feel is gaining ground in this market and who do you think is losing ground
compared to their competitors?” The ultimate perception question, as some have to come to
call it, represents more of a “beat on the street” than a firm measurement of a supplier’s
success in a particular market. Halliburton takes the top spot in this survey with 28% of the
respondents stating they are gaining in the market as opposed to 18% stating they are losing
ground in the market (net +10%). Schlumberger followed in 2nd place with 22% citing gaining
and 15% citing losing (net 7%).
Gaining Losing NET +/‐
HALLIBURTON 28% ‐18% 10%
SCHLUMBERGER 22% ‐15% 7%
BJ SERVICES 16% ‐13% 3%
ALL OTHERS 7% ‐12% ‐5%
Cementing Hardware
North American operators tend to purchase their cementing hardware from a specialty supplier
whereas international operators are almost evenly split on purchasing their cementing
hardware from specialty suppliers and bundling the hardware with the cementing services
company. The table shows the variances in purchasing preference by various segments.
BUNDLE WITH SERVICE
COMPANY
PURCHASE FROM SPECIALTY
SUPPLIER
TOTAL SAMPLE 44% 30%
LAND 35% 74%
OFFSHORE SHELF 59% 41%
OFFSHORE DEEPWATER 47% 50%
NORTH AMERICA 32% 72%
INTERNATIONAL 52% 53%
BUNDLING OF CEMENTING HARDWARE PURCHASES
34
Copyright Welling & Company 2010. All rights reserved.
Weatherford is the preferred supplier for the purchase of cementing hardware with 48% of the
operators surveyed citing Weatherford as their preferred supplier. Halliburton was 2nd at 23%
followed by Schlumberger and Davis Lynch both at 8%.
TOTAL LAND OFFSHORE
WEATHERFORD 48% 53% 43%
HALLIBURTON 23% 21% 26%
SCHLUMBERGER 8% 4% 12%
DAVIS LYNCH 8% 11% 4%
BJ SERVICES 3% 1% 6%
ALL OTHERS 8% 11% 6%
PREFERRED SUPPLIER FOR CEMENTING HARDWARE
Price/contract agreement was cited as the key driver influencing the supplier selected for the
purchase of cementing hardware followed by equipment performance (cited by 36% of the
respondents), equipment quality (30%), availability/delivery (23%) and specialized capabilities
(17%).
PRICE/ CONTRACT/ AGREEMENT 57%
EQUIPMENT PERFORMANCE 36%
EQUIPMENT QUALITY 30%
AVAILABILITY/ DELIVERY PERIOD 23%
SPECIALIZED CAPABILITIES 17%
TRACK RECORD/ REPUTATION 10%
ALL OTHER 9%
PRIMARY CONSIDERATIONS IN CEMENTING HARDWARE
SUPPLIER SELECTION
Supplier Strengths & Weaknesses
A complete listing of suppliers’ perceived strengths and weaknesses can be found in the
following section of verbatim comments.
RESPONDENTWHERE DO YOU FEEL CURRENT CEMENTING TECHNOLOGY
FALLS SHORT3-D Oil & Gas, Winters, TX R&D in primary cementing. Additives and bonding.
Abu Dhabi Marine Operating Company, UAEThey should invest R&D resources to make better cement for production casing and well gas integration.
Abu Dhabi National Oil Company, UAE We need new technology for light weight cement slurries.
ADCO, UAE I believe that cementing services are improving; however, product providers should invest R&D resources in formation drilling as we still face problems with that.
Addax Petroleum, Nigeria More R&D in the area of well head equipment.
ADMA, Abu DhabiWe are mainly facing issues around projections of the life of the well and we need most advanced technology on gas stops.
Agip, NigeriaLow cost lightweight cements. Better systems to distribute products to execute the job. Availability.
Agip, Nigeria Surface casing vent flow problems.Anadarko Petroleum, Indonesia Lightweight slurries and lost circulation.Andes Petroleum, Ecuador In filling microfractures in cement slurries. Sometimes we can't.Antero Resources, Rifia, CO In the line of asset find cement.Apache Khalda, Egypt Lost circulation.Apache, Canada Deepwater technology. HP/HT well technology.
Apache, Houston, TXWell control to be able to provide slurries to prevent any problem from cementing.
Arena Energy Offshore, The Woodlands, TX HP/HT applications.ATP Oil & Gas, Houston, TX None.Baytex Energy, Canada Blends of cement.
BG Group, Algeria
In all areas, it's setting times and the development of strength of the cement as well. Because if we want the cement to be set strong, we have to buy expensive additives or if we want it to be set quickly and have compressive strength, it costs a lot of money.
BG Group, Scotland Better quality cement.
BHP Billiton, AustraliaImprove blending and right angle cementing. Foaming. Channeling depth migration gas. Inject well leakage.
Bill Barrett Corporation, Denver, CO Low density of slurries.BP Norge, Norway Shale cementing. Well cleanout technology.BP, Angola HT & HP wells, complex wells.BP, Canada Technology and field personnel.BP, Columbia Zone isolation.
BP, EgyptQuality assurance on equipment. HP/HT 20,000 PSI and 400 degrees F operating conditions. Need cementing "life of well" assurance.
BP, Houston, TXTrucks and equipment. Traveling distance to remote locations. Improve casing leakage, bleeds.
BP, Indonesia High pressure, high temperature and deepwater technologies.
BP, RussiaIssues related to drilling in the far north. Permafrost cementing, especially when hydrates are present. Also cementing relating to salts environment. Cementing in HT/HP conditions.
BP, Scotland In spacers/cementing with low grades. Cementing log analysis.
BPZ, PeruWe need offshore technology because all technology is focused on land.
Britannia Operator Ltd, Scotland Don't know.British Gas, Nigeria R&D in mud removal and cement placement.Cabinda Gulf Oil Company, Angola Reduce channeling. Cementing ERD wells.Cano Petroleum Inc, Ft Worth, TX Horizontal cementing.Carigali Hess Operating Co, Malaysia Cement strength and availability of equipment.Centrica Energy, Scotland Deepwater issues. Zonal isolation of gas bearing zones.
CEPSA, SpainShale cementing and cement to improve borehole stability, elastic cement.
Chesapeake, Muldrow, OK Improvement in equipment and product.
RESPONDENTWHERE DO YOU FEEL CURRENT CEMENTING TECHNOLOGY
FALLS SHORTChesapeake, Oklahoma City, OK Mechanical issues.Chesapeake, Oklahoma City, OK Pump equipment, slurry and mixing.
Chevron, Bakersfield, CAInnovative slurry design and life of oil cement, ESP in high temperatures.
Chevron, Houston, TX Gas intrusion out of cement.Chevron, Houston, TX Software technology.Chevron, Indonesia They need to improve the surface for depleted zones.
Chevron, KuwaitThey should invest in technologies which are fit for purpose. They focus on a lot of big things due to which they have lost base business opportunities.
Chevron, Lafayette, LA Lightweight cement.Chevron, Nigeria More R&D on well control procedures while stripping.
Chevron, ThailandWe have some challenges with HT cementing slurries. That's the only area where we feel technology falls short.
Chisolm Oil & Gas, Buda, TXDeepwater R&D on primarily HP/HT cementing for gas migration, zonal isolation.
Cimarex, Midland, TX Specialty additives.Cimarex, Taylorsville, MS Service and quality.Cimarex, Tulsa, Ok Equipment and technology.Cimarex, Tulsa, Ok Horizontal technologies.Cimarex, Tulsa, Ok Quality cement jobs, better technology.
CNOOC, ChinaCementing additives and cement slurry system, cementing and completion tools.
CNOOC, ChinaThe equipment has not improved a lot in recent years, cementing equipment and simulation software needs to be improved.
CNOOC, ChinaThe performance of the cementing material isn't stable enough. Cementing quality is not good under high pressure and high temperature conditions, so the risk is comparatively high.
CNOOC, Nigeria Equipment and field personnel.
CNR International UK Ltd, ScotlandZonal isolation in narrow frac zones. Killing losses in cementing/fluid technology.
Comstock Resources, Frisco, TX
There have been a lot of advances specifically for systems that can reduce gas migration, not just for activity here in this region, but other regions, which is a serious problem due to poor cement isolation. Light weight cement size, there are a few, but they tend to be very expensive, so it's a case of finding a light weight cement that isn't too erroneous specifically for the initial cementing area 26" or 30". Deeper lightweight cements are more technical, so if it costs a lot it's not an issue because it's a situation where the actual result is essential, so companies are prepared to pay more to get results.
Conoco Phillips - Global Wells, Houston, TX Increase the use of nitrogen, gas flow prevention.
Conoco Phillips, AlgeriaMore efficient new equipment (cement pumping units and cement trucks that we use on land). There are lots of old equipment circulating and we need more efficient equipment.
Conoco Phillips, Anchorage, AK Cold weather technology.
Conoco Phillips, CanadaReverse cementing, foam and lightweight and gas surface casing vent flows.
Conoco Phillips, China
Equipment and technology is improving, for most operators, what they essentially need is not state of the art technology as most of the wells are normal ones within technology limit. So getting good people to carry out designed cement job is preferable to edge state of the art technology.
Conoco Phillips, ChinaThe accurate calculation on top of cement; stage tool improvement; cement slurry loss into formation.
Conoco Phillips, Farmington, NM Cementing in lower pressure in sand presence.
RESPONDENTWHERE DO YOU FEEL CURRENT CEMENTING TECHNOLOGY
FALLS SHORTConoco Phillips, Farmington, NM Lightweight slurries.Conoco Phillips, Farmington, NM Product design.Conoco Phillips, Houston, TX Equipment and personnel.Conoco Phillips, Houston, TX Light slurries.Conoco Phillips, Midland, TX Material selection.Conoco Phillips, Nigeria We don't fall short anywhere, it's pretty basic.Conoco Phillips, Scotland Isolation of water.Contact Energy Ltd, New Zealand High temperature geothermal cementing.Continental Resources, Enid, OK Bonding issues.Continental Resources, Enid, OK Decreasing capacity.Crawley Petroleum Corp, Oklahoma City, OK Technology.Dana Petroleum, Egypt None.
Dapeco, OmanEquipment and upgrading of maintenance services are the areas where they can invest R&D resources. We also struggle when we do shale and there are less chances of getting good cement.
Delta Petroleum Corp, Denver, CO Progress light cement in lost circulation. Economy light cement.
Devon Energy, Canada
Understand gray cement color alteration zone in contract with zone of fragmented shale casing support. Understanding horizontal stress and pore pressure gradients. Gas migration - pad drilling underneath well pad.
Devon Energy, Houston, TX Higher strength with lower density.
Devon Energy, Houston, TXI think technology is current and efficient, but R&D needs a more suitable execution (off and on time cementing services). Pumping needs to have a solid design before lateral drilling.
Devon Energy, Houston, TX Mainly the blowouts, lost circulation, the trick wells.Devon Energy, Navajo Dam, NM The density for cement holes for a better flow.Devon Energy, Oklahoma City, OK Nothing at this time. Everything is pretty good right now.
Dune Energy, Lafayette, LATraining of personnel/staff. Management of all cement services (need to have continuous field education and new services). Knowledge needs to be improved in the field.
Ecopetrol, Columbia Light slurries or swellables.El Paso Energy, Houston, TX More availability; equipment and personnel.El Paso Energy, Houston, TX Train personnel and lab support.
Encana, CanadaLightweight cement less than 1400. Chemical reactions. Cement and drilling fluids. Problems with cement plugs.
Encana, Dallas, TX Lost circulation.Encore Denbury, FT Worth, TX Loss circulation products.Endeavour Energy UK Ltd, Scotland Physically placing cement in the annulus. Better quality cement.
ENI, AlgeriaImprove the cleaning of the displacement plugs on long line production.
ENI, EgyptThey should invest in evaluation of CBL in order to identify the interaction between reading CBL and chemicals used and type of formation.
ENI, IndiaThey should find ways to make the cementing c bead below the well head. This is the area where we feel our current cementing technology falls short.
ENI, Italy R&D on the drill string washout.
ENI, ItalyThe cement mixes could be improved. Light cement for landfills in particular. The equipment is ok.
ENI, New Orleans, LA Cement evaluation tool.Enquest, Scotland Improved cementing equipment (pumps and heads).
EOG Resources, Canada Cementing and environment when you have lost circulation problems.
EOG Resources, ChinaWe don't feel current technology falls short anywhere. The technology which we're using is appropriate for us.
EOG Resources, Denver, CO Don't know.
RESPONDENTWHERE DO YOU FEEL CURRENT CEMENTING TECHNOLOGY
FALLS SHORT
EON Ruhrgas UK North Sea Ltd, UKShortage of rigs and cementing capability. Needs better pumping equipment.
Esso Nigeria Limited, NigeriaNo cement return. Understand saturated fluids in CO2. Chemical reaction zones in casing cement.
Exxon Mobil, Australia Plug launchers and the whole technology should be overall improved.
Exxon Mobil, Houston, TX Don't know. We haven't had any issue with technology.Exxon Mobil, Houston, TX Low density slurries.Exxon Mobil, Nigeria The resources and the people around here are fine.Fairfield Energy Ltd, Scotland Lightweight cements. HP environments.Forest Oil, Denver, CO Equipment.Foxtrot International LDC, Ivory Coast Ok as is.Garco Energy, Englewood, CO Maintenance of equipment.Gaz De France, Netherlands Nothing, I think it's fine.GDF Suez E&P UK Ltd, Scotland Need better hardware. Better availability.Greymouth Petroleum, New Zealand A lighter blend with high compressive strength.
Harouge Oil Operations, Libya
The biggest issue is trying to cement well bores where there is lost circulation while drilling the hole. Stage tools develop leaks over time and an alternative is to use a foam cement application. Generally the work is fairly simple, no high temperatures. A lot of cement bond logs show cement to casing poor and cement to formation bond.
Hess Corp, Houston, TX Contamination because of oil based in mud hole.Hess Corp, Houston, TX Training personnel/staff.High Exploration & Production, Oklahoma City, OK Light slurries.
Hoang Long JOC, VietnamOur current cementing technology is fine for us. We don't see any area where the service providers need to focus.
Husky Energy, CanadaDeepwater wellbore. Gas bubbles migration into cement. Aggregates and binders that are HP/HT resistant.
Husky Energy, Canada The quality of staff, staff training and maintenance of equipment.
Husky Energy, ChinaWe don't feel current technology falls short anywhere. It's difficult to train the people on this technology.
IEOC, Egypt Do more efficient gas-blow additions, results in some channels.
INA, CroatiaQuality assurance and quality check of cement is a problem. We're not getting high end cements from cement manufacturers in Indonesia, so it's hard to have consistent slurries.
INPEX Corporation, IndonesiaWe need the same quality in remote operations as we get in the oil field center, specifically laboratories.
Kaiser Exploration Ltd, CanadaIn urban environment, would like the process to be quieter, especially pump trucks.
Khalda Petroleum, EgyptLightweight systems - companies keep adding things to their systems. Need to simplify. Less chemicals.
KNOC, Nigeria Cementing in depleted reservoir.Kuwait Oil Company, Kuwait Line cementation and cementation in annular clearances.
Kuwait Oil Company, KuwaitThe companies need to work on the relationship with field owner, most of these companies work in isolations. They're not able to monitor day to day activities and the materials used in the oil.
Maersk Oil & Gas, Denmark
Providing cement solutions that don't fail. We have too many wells where the cement fails because it shrinks and we have complications on the back of the casing. The cement pump doesn't hold up for the lifetime of the well.
Maersk Oil North Sea Ltd, Scotland Dealing with water/zonal isolation.Marathon Norge, Norway Well cleanout. Displacement technology.Marathon Oil Uk Ltd, Scotland Isolating zones in horizontal wells.
RESPONDENTWHERE DO YOU FEEL CURRENT CEMENTING TECHNOLOGY
FALLS SHORT
Marathon, Houston, TXA lot of issues in the gulf coast areas where we get poor cement when we should be getting good ones. Could be a cement or a chemistry/formation issue.
Marathon, Houston, TX Deepwater.Marathon, Houston, TX Foam cementing. Especially BJ Services.Marathon, Houston, TX On the equipment - more updated equipment.Marathon, Houston, TX Reliability of the equipment.Mariner Energy, Houston, TX Study gas migrations.Mighty River Production, New Zealand Geothermal drilling, case cementing and lost circulation.Murphy Oil Company, Houston, TX Don't know.Newfield Exploration Company, Denver, CO Technology personnel.
Newfield Exploration Company, Tulsa, OKLong term isolation in a changing environment of pressure. In depleting reservoirs, we don't have any long term integrity isolation.
Nexen Petroleum UK Ltd, Scotland Adopt new health warnings for chemicals.Nigeria Petroleum National Company, Nigeria R&D in selection of tools to improve overall job success.Noble Energy, Denver, CO R&D on blending equipment.
Noble Energy, Houston, TXContinue to improve slurries designs to provide life of wells. Extenders for flexibility and continue research on gas block component.
Oil & Gas Development Company Limited, Pakistan There is a lot of water influx and we're facing problems in production casing where the formation is very sensitive.
OMV Petrom, Romania Consistently achieve a good quality of cement bonds.OMV Petrom, Romania Need higher pressure ratings.
OMV, AustriaProper displacement of drilling mount and reduce freefalling of cement.
ONGC, IndiaProduct providers should invest R&D resources in well completion and offshore deep water technology.
Origin Energy, Australia Drill string hiccups. CO2 leakage paths, durability of cement systems.
Origin Energy, Australia The ability to rotate casing while cementing on land.OXY, Argentina Our fields are simple, but maybe in light slurries for lost circulation.OXY, Bakersfield, CA Nothing. Everything is pretty good right now.
OXY, Houston, TXPutting money into software/simulation and cementing equipment bulk.
OXY, OmanIt's fine for us. We don't see any area where current technology falls short.
OXY, Oman Time efficiency.
OXY, Tupman, CANew blends - set up before fall away to permeable formations. R&D for thickening times.
Pacific Rubiales Energy, Columbia In cementing system in lower balance (underbalanced wells).Panamerican, Argentina In light slurries.
Partex Oil & Gas, PortugalImproving curing losses to the surface. Improve thermal cementing - still get leaks.
PDVSA, Venezuela In light slurries, remedial cementing.PDVSA, Venezuela Increased pump rates.PDVSA, Venezuela Slurries in underbalanced wells.Pemex, Mexico All is well for now. (Tools for TRRS training).
Pemex, MexicoEvaluating the cementing with the record, because it is not reliable. How to evaluate if the cementing has been successful, or will change at the end.
Pemex, MexicoNow all suppliers have the same technology and equipment and cementing area. Maybe something different like tubing at the end cementing.
Penn Virginia Corp, Cannonsburg, PA Technology - field operations.Perenco, Columbia Now all needs met. We have good technology and services.Perenco, UK Increasing pump capacity and rates. HP/HT cements.
RESPONDENTWHERE DO YOU FEEL CURRENT CEMENTING TECHNOLOGY
FALLS SHORTPetrobras, Argentina We need assistance in squeeze jobs.Petrobras, Brazil R&D in cement sheath integrity.Petrobras, Brazil Reliable equipment in cementing.Petrobras, Columbia Light slurries in land.Petrobras, Ecuador They need to improve the effectiveness of cement.Petrobras, Houston, TX Decreased pricing/cost.Petrobras, Houston, TX No improvements needed.Petrobras, Houston, TX Towards open hole - swell packers (non cement).Petrobras, Nigeria Blend testing and repeatable consistent blending tests.Petrobras, Peru Cementing technology in HP/HT wells.
Petrochina Changqing Oilfield, China
The accuracy of the equipment and automated control system: it automatically controls the density of the cement slurries. It's able to accurately take notes on the pumping capacity, volume and pressure of the injected cement slurries.
Petroecuador, Ecuador In general, mud slurries.Petrogulf Corp, Denver, CO Equipment quality.Petrohawk Energy Corporation, Houston, TX Technology meets current needs.Petrohawk Energy Corporation, Tulsa, OK Displacement tracking.Petroleum Development Oman, Oman The current technology falls short only in quality.Petronas, Malaysia Drilling fluids to cement system needs to be improved.Petronas, Malaysia Improving the slurry design.Petrotrin, India Trained and qualified personnel staff.Petzed, Egypt Cement products and additives.Pioneer Natural Resources, Irving, TX R&D in plug cementing.Pioneer Natural Resources, Irving, TX Technology.
Plains Exploration & Production, Bakersfield, CAWhen cement slots don't allow for hydrocarbons to go through it's setting, lost circulation.
Pluspetrol, ArgentinaOther types of materials for cementing and for deep wells too. Managed pressure of underbalanced wells.
Pluspetrol, PeruIn the flexible part of the cements and testing work. In migration of gas highly permeable during setting.
Premier Oil, Vietnam Simplifying the logistics of cement chemicals.
PTTEP, ThailandFor us everything is performing well. We don't see any area where current technology falls short.
Qatar Gas, QatarI believe that technology is adequate, however, personnel are lacking in expertise, hence I'd suggest service providers to invest R&D resources in this area.
Questar, Oklahoma City, OK Lightweight cements, low specific gravity cement.Quicksilver Resources, FT Worth, TX R&D in mixing equipment.Range Resources, Cannonsburg, PA Cement plugs - difficulty. Oil based muds.
RasGas Co LtdCement practices have declined in past few years. The suppliers see to have forgotten turbulent flow, reciprocation and rotation.
Reliance Energy, Midland, TX Don't know.
Reliance Industries Limited, IndiaThey need to invest in low pour pressure, fracture pressure, and lightweight cementing solutions. Improvement is required in high temperature.
Repsol YPF, Argentina Light slurries for lower pressure wells.Repsol YPF, Brazil Optimization on the properties in light slurries.Repsol YPF, Peru Remedial/squeeze jobs of forced labor.Repsol YPF, Spain In control equipment to maintain the quality of a job.Repsol YPF, Venezuela Nothing, all meet our needs.Rosneft - Severnaya Neft, Russia Improvement of cementing slurry isolation properties.RWE Dea, UK Better casing equipment. Better performance in horizontal wells.
Safer E&P Operation, YemenIn gas migration and loss in cementing jobs due to quality of the cement.
RESPONDENTWHERE DO YOU FEEL CURRENT CEMENTING TECHNOLOGY
FALLS SHORT
Santos, AustraliaSubsidence. High porosity sands. Problem with micro analysis. Problems with cross flow.
Saudi Aramco, Saudi ArabiaAdditives and cementing head technology are the areas where we feel our current cementing technology falls short.
Saudi Aramco, Saudi ArabiaHigh density cementing is the area where we feel current cementing technology falls short.
Savia, Peru We don't have availability of equipment offshore (gas migration).
Scan Consult, DenmarkOn the research side, some suppliers fall short. On conventional cementing, it seems to be standing still with no development or improvement.
Shell Norske, Norway Deepwater technology.Shell UK Ltd, Scotland Spacer/displacement technology. Low density cements.
Shell, BruneiWe're ok. There is nothing that we feel current technology falls short of. We have all of the latest technologies available in the market.
Shell, CanadaCement slurries for low pressure/depleted application. Foam cement, cement with lost circulation additives. Very lightweight slurries.
Shell, Canada Qualified operators/staff.Shell, Denver, CO Lightweight slurries.
Shell, Egypt
There are currently no major shortcomings for what we're trying to achieve. Lots of new technologies are being tried by the cementing companies. If anything, more research is required in the field of HP/HT.
Shell, Houston, TX Cement material.Shell, Houston, TX Overbuilt equipment. Little jobs, reasonable prices.
Shell, Houston, TXReplace portland cement with better cements, a low pressure drop line hangers.
Shell, NetherlandsPurely where we're based and the relationship we have with our suppliers, the problem we have is the fine-tuning of recipes and the time it takes to run several samples.
Shell, New Orleans, LAHorizontal cementing. On vertical, availability of crews and equipment.
Shell, Nigeria They should provide effective cementing jobs.
Sinclair Oil & Gas Company, Salt Lake City, UTNothing specific, but all technological advancements are to be welcomed.
SM Energy, Tulsa, OK Lightweight fluids or slurries.
Spiral Energy Improve the quality in terms of cementing plugs and cementing heads.
Stat Oil ASA, NorwayWinter time. Security and supply. Tube squeeze, long string job. Well cost models, casing issue. Cost more but efficient. Big ticket items.
Stat Oil, Nigeria More R&D in basic cements.STOS - Shell, New Zealand More R&D in relief well design and operation.
Sun Energy, Houston, TXOptimal cementing for unconventional plays; cement bond and cement placement in horizontal.
Talisman Energy Norge, Norway Deepwater cementing. Well cleanout technology.Talisman Energy UK Ltd, Scotland Low density cements. Swellable cements.Talisman Energy, Canada R&D on bull heading and volumetric kill.Talisman Energy, Peru Loss of circulation.Tecpetrol, Argentina Spacers mattresses and mud slurries.Total E&P Norge, Norway Better HP/HT cements.Total E&P UK Ltd, Scotland Ok for now.
Total, ArgentinaAll our fields are gas, and we need help in slurries to hold the gas and more reliability in tools.
RESPONDENTWHERE DO YOU FEEL CURRENT CEMENTING TECHNOLOGY
FALLS SHORT
Total, FranceAll equipment relating to the setting of cement in place in the well - plugs, etc.
Total, France More options in low weight slurries.Total, Houston, TX Deepwater cementing.Total, Indonesia R&D in remedial cementing.
Total, IndonesiaWe think offline cementing jobs is the area where we feel the current technology falls short. We need and equipment which can work simultaneously with the other rigs in terms of cementing.
Total, Nigeria More R&D on cement guidelines.
Total, QatarWe don't require any high technical products, so as of now, whatever we're using is sufficient for us.
Tullow Oil, UK Lightweight cements. Better calculations on wall thickness.TXM O&G Exploration, Hungary Technical equipment and swellable technology.Ultra Petroleum, Englewood, CO Lost circulation.Ultra Petroleum, Tulsa, OK Cementing - squeeze jobs.Ultra Technology, Englewood, CO Fluid loss, mud removal and cementing head technology.VICO, Indonesia Gas migration and age to the cementing equipment.
VICO, IndonesiaThe shallow well section is the area where we feel current technology falls short.
Williams, Denver, CO Lightweight and high temperature.Williams, Parachute, CO Bond quality and lost circulation plugs.Williams, Parachute, CO Lost circulation.Wintershall, Netherlands Nothing. It's fine as it is.
Wintershall, Qatar
Very light cement should be used more often in the cementing process; however, not many people are aware of this. Also, there is a lack of awareness amongst people about the new equipment available in the market. There are several advanced applications available which our current cementing technology falls short on.
Woodside Energy, Australia More R&D on the casing and cementing hardware.
XTO Energy, Midland, TXA lot of technology needs improvements for all areas, but it all falls down to the resources, service and performance of the team you have congregated to do the job.
XTO Energy, Oklahoma City, OK Deep high temperature.XTO Energy, Tyler, TX Equipment and personnel.
RESPONDENTHOW GREAT IS THE NEED FOR IMPROVEMENTS - DEEPWATER
CEMENTINGApache, Canada Well bore stability.BP, Houston, TX Density bonding capabilities.BP, Indonesia We need placement technology and slurries design.CEPSA, Spain Compressive strengths developed faster.Chevron, Houston, TX Monitoring cement additives.Chisolm Oil & Gas, Buda, TX Cement additives to stop gas migration.
CNOOC, ChinaThe performance of the deep water cementing slurry and the cement injection process.
Conoco Phillips - Global Wells, Houston, TX Predicting when gas will flow thru cement.
Conoco Phillips, AlgeriaNeed more research into cement placement, lighter weight cement operational efficiency.
El Paso Energy, Houston, TX Primary formation control.
ENI, IndiaImprovement is required in cement bonding and uniform distance around the casing pipe. Those additives are required which can give requisite strength.
Exxon Mobil, AustraliaTools and special compositions of cement for deepwater applications needs to be improved.
Hoang Long JOC, VietnamSometimes the standard formulation doesn't work, so that needs to be improved.
INPEX Corporation, Indonesia Reliability of annular isolation.Noble Energy, Denver, CO Technology.OMV Petrom, Romania Judging by the recent disaster in the Gulf of Mexico.OMV, Austria Not involved in that area.OXY, Houston, TX Systems to stop the flow.Petrobras, Brazil Technology.
Petronas, MalaysiaWe need those cementing systems which are light weight, give long term strength and at the same time give perfect solar isolation.
Shell, Canada Reliability.Shell, Houston, TX Depth deployment.Shell, Houston, TX Technology.Shell, New Orleans, LA Technology.Total, Nigeria Setting depth.
Total, Qatar
The stimulation of temperature and for having stable in required temperatures, as sometimes it is difficult to estimate down hole temperature, which is for every cement job, either we measure the temperature or we guess it. So we need a technology which can help us to know the exact temperature.
RESPONDENTHOW GREAT IS THE NEED FOR IMPROVEMENTS -
HIGH PRESSURE / HIGH TEMPERATUREAntero Resources, Rifia, CO Retardement.Apache, Houston, TX Cement slurries that you can mix.BP, Angola Slurries that can withstand these environments.BP, Egypt Life of well assurance.
BP, Houston, TXImprove mixing and placement capabilities. Specialized binders.
BP, Indonesia Slurries design and life of cement.Chesapeake, Muldrow, OK Technology.Chevron, Houston, TX Gas intruding into cement additives.Chroma E&P Inc., Houston, TX Preventing annular flow after cementing.Cimarex, Midland, TX Quality control.CNOOC, China To confirm the temperature of the cement injected.Comstock Resources, Frisco, TX Better flow properties. Conoco Phillips, Farmington, NM Depending on parameter.
Contact Energy Ltd, New Zealand
There should be much better engineering control over fattening time for high temperature wells and good reliability of technique time with high temperatures.
Delta Petroleum Corp, Denver, CO 18+ lb per gallon per density.Dune Energy, Lafayette, LA Company/cement knowledge.
ENI, ItalyI think the recent oil rig explosion in the Gulf of Mexico was because of cementing.
ENI, New Orleans, LA Probability - heavy cement.Fasken Oil & Gas Ltd, Midland, TX Quality.Forest Oil, Denver, CO More slurrie data and research.INPEX Corporation, Indonesia Reliability of annular isolation.
Kuwait Oil Company, Kuwait
We should have the degree of consistency in the primary cementing or liner cement job. We have not seen good CBLS in low annular clearances. Cementation in high pressure salt is been a challenge.
OMV, Austria Not involved in that area.ONGC, India More slurries design is required.OXY, Houston, TX Cementing knowledge of oil isolation.
OXY, OmanWe need the long life cementing in high temperature and high pressure applications.
Petrochina Changqing Oilfield, ChinaCementing slurries configuration priority plan, it varies from the lab to on site.
Petzed, EgyptNeed to redesign the cement additives by adding more chemicals to fulfill the well design.
PTTEP, Thailand We need the high temperature formulation.Saudi Aramco, Saudi Arabia Improvement in temperature stability is required.
Saudi Aramco, Saudi Arabia
The equipment that sustains in HP/HT, at the same time it should sustain the capability to perform the cementing operations.
Shell, EgyptStable slurries and models to simulate behavior under downhole conditions.
Shell, New Orleans, LA Technology.Total, France Improve the response of additives and chemicals.
TXM O&G Exploration, HungaryMore communication is needed as many customers don’t know about the risks in these areas.
Wintershall, Qatar
We need products which should keep the cement pumpable; especially rig pumps need to be equipped with the new products.
XTO Energy, Tyler, TX Compression strengths.
RESPONDENTHOW GREAT IS THE NEED FOR IMPROVEMENTS -
HORIZONTAL WELLSAbu Dhabi National Oil Company, UAE Zone isolation, plugging device.
ADMA, Abu DhabiWe need proper well cleaning, proper displacement and proper ECG management.
Apache, Canada Setting improvement.Bill Barrett Corporation, Denver, CO Better bonding.Chesapeake, Oklahoma City, OK Low density. High strengths.Cimarex, Tulsa, Ok Displacement of mud.Comstock Resources, Frisco, TX Better stability.Conoco Phillips, Canada Cement quality with respect to fracture design.Conoco Phillips, Farmington, NM Centralization.Conoco Phillips, Houston, TX Technology.Continental Resources, Enid, OK Channeling.Forest Oil, Denver, CO Hole cleaning research.Greymouth Petroleum, New Zealand Thinner slurries need to be improved.
High Exploration & Production, Oklahoma City, OK Better place cement slurries.Husky Energy, Canada Bonding techniques.Husky Energy, Canada Stabilize sections.
INPEX Corporation, IndonesiaReliability of annular isolation, as cement jobs are very unreliable.
PDVSA, Venezuela Cementing integration, centralization.Petrobras, Brazil Cementing bonding issues.Petrobras, Brazil Improve the technology for location.
Petrochina Changqing Oilfield, ChinaIt is difficult to control the cementing quality, need to research the flow property of the cement slurries.
Questar, Oklahoma City, OK Studies of gas migrations.
Reliance Industries Limited, India
Currently, companies are not using this technology due to certain limitations. Improvement is required in getting the cement all around, centralization and simulation.
Saudi Aramco, Saudi ArabiaAssurance is needed that there will be cement around the casing.
Shell, Houston, TX To start channels.Shell, Netherlands Improvements to long term isolation.Sinclair Oil & Gas Company, Salt Lake City, UT Eliminate the channeling.SM Energy, Tulsa, OK Stimulation and technology.Total, Qatar We need a stable rheology.Williams, Parachute, CO Channeling.XTO Energy, Oklahoma City, OK Different blend technology.XTO Energy, Tyler, TX HP/HT
RESPONDENTHOW GREAT IS THE NEED FOR IMPROVEMENTS -
EXTENDED REACH WELLSADMA, Abu Dhabi We need a technology to create proper isolation.Apache, Canada Reliability - support.BP, Houston, TX Sharing and reinforcement options - compounds.Cimarex, Tulsa, Ok Displacement of mud.Cimarex, Tulsa, Ok Placement of cement jobs.Comstock Resources, Frisco, TX Better stability.Delta Petroleum Corp, Denver, CO Not with slurries, with tools.ENI, Italy Composition could be improved.Husky Energy, Canada Stabilize horizontal.
INPEX Corporation, IndonesiaReliability of annular isolation, as cement jobs are very unreliable.
OXY, Oman We need consistency in the slurries.
Pioneer Natural Resources, Irving, TXMore of a lower weight and low viscosity (and combo of displacement characteristics for R&D wells).
Questar, Oklahoma City, OK Ability a good cement bond.Saudi Aramco, Saudi Arabia Improvement in displacement or spacer is required.Shell, Canada Reliability due to formation.
Shell, Houston, TXDisplacement, ceiling materials integration between drilling fluid/cement.
Shell, Houston, TX How to put it in place.
Sun Energy, Houston, TX Getting optimal cementing placement in ER. (all around).Total, Qatar We need a stable rheology.
RESPONDENTHOW GREAT IS THE NEED FOR IMPROVEMENTS -
SHALE CEMENTINGAntero Resources, Rifia, CO Asset foam.Apache, Canada Extended reach reliability.CEPSA, Spain High borehole instability elastic cements.Cimarex, Tulsa, Ok Placement of cement jobs.Continental Resources, Enid, OK New technique.
INPEX Corporation, IndonesiaReliability of annular isolation, as cement jobs are very unreliable.
ONGC, India Lot of caving and stability is needed.Petrobras, Houston, TX Improvement on the thickness.SM Energy, Tulsa, OK Technology.Total, France New technologies.XTO Energy, Tyler, TX Compression strengths.
RESPONDENTHOW GREAT IS THE NEED FOR IMPROVEMENTS - COAL
BED METHANE CEMENTINGCimarex, Tulsa, Ok Placement of cement jobs.CNOOC, China The measures to protect the coal bed are not adequate.Devon Energy, Navajo Dam, NM Lost circulation.
Origin Energy, Australia
Coal bed methane is used in deepwater wells; the potential for cement to be drunk is greater and invasion is the area they need to focus.
RESPONDENTHOW GREAT IS THE NEED FOR IMPROVEMENTS -
MANAGED PRESSURE OR UNDERBALANCED WELLSAntero Resources, Rifia, CO Foam nitrified.
BG Group, Algeria
Very difficult to do at the moment. If putting the cement into sealed system which is generally underbalanced, it is a sealed system so you have to deal with the possibility of venting the system by pumping the cement out of pressurized containment systems.
Bill Barrett Corporation, Denver, CO Lower density slurries.
BP, Egypt Techniques to help get plate cement in place on borderline wells.
Chevron, Houston, TX Slurrie design.Chroma E&P Inc., Houston, TX Prevent annular flow after cementing.Conoco Phillips - Global Wells, Houston, TX Predictive model.
Contact Energy Ltd, New ZealandWe need a light weight slurries and good chemical resistance and folk strings.
Dune Energy, Lafayette, LA Knowledge and skilled.
INPEX Corporation, Indonesia Reliability of annular isolation, as cement jobs are very unreliable.
Newfield Exploration Company, Denver, CO A better understanding of the application.OMV, Austria Equipment that won't go overbalanced.ONGC, India Ultra light weight slurries is required.
OXY, OmanThere are lot of depleted formations and reservoirs, so we need a lot of improvements there as it is very critical.
Pacific Rubiales Energy, Columbia Cementing system.PDVSA, Venezuela In the use light slurries.Petrobras, Brazil Improve on pressure balancing.
Petronas, MalaysiaNeed a system where cement can be circulated without changing the bottom hole pressure significantly which means that cement system would drop especially for managed pressure drilling.
Petzed, EgyptNeed to redesign the cement additives by adding more chemicals to fulfill the well design.
Pioneer Natural Resources, Irving, TX Find right combo for those depleted wells.Pluspetrol, Peru Light slurries to resist more.
Rosneft - Severnaya Neft, Russia Need light slurry to ensure isolation of the cement from the well.
Saudi Aramco, Saudi ArabiaIt is a new and challenging technology in drilling therefore it requires continuous improvement for sometime.
Shell, Houston, TX They need to develop reverse cementing procedures.Shell, New Orleans, LA Technology.
RESPONDENTHOW GREAT IS THE NEED FOR IMPROVEMENTS - GEOTHERMAL
CEMENTINGBP, Russia Manage thermal expansion that affects cement properties.CNOOC, China Anti high temp cement slurry configuration.
Contact Energy Ltd, New ZealandLight weight slurry, temperature stability and long term strength in chemical resistance.
Devon Energy, Canada Design for 230 degree C.
INPEX Corporation, Indonesia Reliability of annular isolation, as cement jobs are very unreliable.Mighty River Production, New Zealand Dealing with lost circulation cementing.
Origin Energy, AustraliaWe need cements that are pumpable and develop high compressive strength in high temperatures.
Pioneer Natural Resources, Irving, TX Not very - the capabilities to handle the temperature.Shell, Houston, TX Higher temperature.Shell, Houston, TX Technology.Total, France Durability over time - competent sealers for 1000 years.
TXM O&G Exploration, HungaryAll service companies need to be prepared to use geothermal cementing and the problem is that the valves are isolated.
RESPONDENTHOW GREAT IS THE NEED FOR IMPROVEMENTS - HIGH
HORSEPOWER CEMENTING UNITSAbu Dhabi National Oil Company, UAE High capacity for deep jobs is required.Cimarex, Taylorsville, MS High pressure.Comstock Resources, Frisco, TX Need higher pressure ratings.Conoco Phillips - Global Wells, Houston, TX Fracing wells.Delta Petroleum Corp, Denver, CO Availability.ENI, Italy Shouldn't have to install it every time.Marathon, Houston, TX Higher pressure/horsepower.Origin Energy, Australia Reliability and cost effectiveness.
OXY, OmanWe need improvement in high pressure surface to keep up to the displacement.
Petrohawk Energy Corporation, Houston, TX Too few units available not enough maintenance/experience.
Petronas, Malaysia
We need electrical high powered cementing units in the modern laboratories. We also need to improve the process control on the cementing units so then whole measurement of the weight of the slurry and the volumetric measurement are not affected.
Spiral Energy Better availability.TXM O&G Exploration, Hungary Need different dynamics to improve cementing slurry.
RESPONDENTHOW GREAT IS THE NEED FOR IMPROVEMENTS -
CASING EQUIPMENT
ADMA, Abu Dhabi
We need the improvement mainly in the liner hanger equipment and extended reach floats equipment. We also need proper centralization.
Dune Energy, Lafayette, LA Research and knowledge.Husky Energy, Canada Improve durability and flexibility.IEOC, Egypt Get some leaks.INA, Croatia Quality control has dropped from 10 years ago.Marathon, Houston, TX Heavier equipment.
Mighty River Production, New ZealandWe need right kind of casing equipment that can withstand with the geothermal cementing conditions.
OXY, OmanWe need improvements in casing running tools, floating equipment and casing accessories.
Petrobras, Brazil Improve on leaks.Petrobras, Houston, TX Lost of the equipment.Petrobras, Nigeria New design.
Petzed, EgyptNeed a New design for a new casing equipment is a mandatory.
Pioneer Natural Resources, Irving, TX Efficiency and units fit on small rigs coming out.PTTEP, Thailand We need the high temperature rating equipment.Questar, Oklahoma City, OK Improve cementing plug.
Total, Indonesia
We need the improvement in the integrity between float collar, float shoe and cementing plug inside the float collar.
TXM O&G Exploration, HungaryNeeds to focus more on geothermal and needs to deal with extra stress.
RESPONDENTHOW GREAT IS THE NEED FOR IMPROVEMENTS -
CEMENTING HEAD TECHNOLOGYAgip, Nigeria R&D more on the latest technology.Apache, Canada Time get it flush 1st time.BP, Canada Alignment for migration issues.BP, Egypt More reliable and updated equipment.
Carigali Hess Operating Co, MalaysiaPlug released mechanism and indicator and manifold connection technology.
CEPSA, SpainYou need something that can be done without stopping circulation to install cement head.
Chevron, Houston, TX To save the ability to rotate higher speed.Chroma E&P Inc., Houston, TX Preventing from cementing plugs.Cimarex, Taylorsville, MS Installation.Conoco Phillips, Farmington, NM Depending on depth.Delta Petroleum Corp, Denver, CO Multiple plug.
Dune Energy, Lafayette, LA Not being involved and development of better technology.IEOC, Egypt Easy to rig up and down.Noble Energy, Denver, CO Technology/bonding.OXY, Houston, TX Fast release and top drive cementing.OXY, Oman We need improvement in fast latch cementing units.Petrobras, Houston, TX Combine loads for temperature and pressure.
Petzed, EgyptQuick latch is the best solution for the cement head technology, look ahead for more adventures.
Premier Oil, Vietnam High pressure rating needs to be improved.Shell, Houston, TX We need multi leads equipment.Shell, New Orleans, LA Bonding issues.SM Energy, Tulsa, OK Technology.Total, France Use several plugs.
VICO, Indonesia
The improvement is needed in the high temperature and high pressure case and the possibility to prevent the occurrence.
RESPONDENTHOW GREAT IS THE NEED FOR IMPROVEMENTS - WELL
CLEANOUT / SPACER OR DISPLACEMENT TECHNOLOGY
ADMA, Abu DhabiWe need proper well cleaning and mud displacement, mainly in extended reach equipment.
Antero Resources, Rifia, CO Spaces, more circulation.ATP Oil & Gas, Houston, TX Pump rate issues.BP, Houston, TX Improve well wall reliability.Chevron, Houston, TX Improved micro-emulsion technology.Cimarex, Tulsa, Ok Compatability with mud and spacers.Conoco Phillips, Canada Making sure current practices are what's needed.Forest Oil, Denver, CO More data and research and standard practice.IEOC, Egypt Does not remove all mud cake.INA, Croatia Find the spacer that will have lower density.
Mighty River Production, New Zealand How to design preferred solutions which should prevent losses.Origin Energy, Australia Cost, environment and effectiveness.Petrobras, Houston, TX No efficient spacer train.
Petroleum Development Oman, OmanWe need the cementing bonding, casing and formation which help in cleaning the well better.
Petzed, Egypt
Need more improvement specially for rotating scraper, also the spacer required more efforts to prevent cement contamination which lead to cement remedy or cement squeeze jobs.
PTTEP, Thailand We need something which can improve the cement bond.Questar, Oklahoma City, OK Better study flow patterns.Shell, Houston, TX More contaminations/tolerant.Shell, Houston, TX More defective displacement.
Shell, NetherlandsAfter well displacement we want to bring the wells online and don’t want an extensive cleanout program.
Total, France Improve the software.Total, Qatar The improvement is required in the operational of products.XTO Energy, Tyler, TX Technology.
RESPONDENTHOW GREAT IS THE NEED FOR IMPROVEMENTS -
SELF-HEALING / SWELLABLE CEMENTAntero Resources, Rifia, CO Greater quality insurance.ATP Oil & Gas, Houston, TX Technology.Baytex Energy, Canada Something that really does swell.Bill Barrett Corporation, Denver, CO Lower density slurries.BP, Angola Too dependent on temperatures and type of fluid.BP, Houston, TX Foam options on condition.
Cano Petroleum Inc, Ft Worth, TXSome kind of compound that will work. We tried Halliburton, BJ and Schlumberger and none solved the issue.
Chroma E&P Inc., Houston, TX High pressure gas well cementing.Conoco Phillips, Anchorage, AK Loss circulation remediation.Conoco Phillips, Canada Surface casing vent flows.Contact Energy Ltd, New Zealand We need a modification in any cement slurry.Devon Energy, Houston, TX Inconsistent - reliability.Devon Energy, Navajo Dam, NM Spend time and more money.ENI, New Orleans, LA Technology.EOG Resources, Canada Environment effects could cause adverse effects.Garco Energy, Englewood, CO Communication in technology.
Maersk Oil & Gas, DenmarkThat they work within the lifetime of the well. Need to improve the spec so they can…
ONGC, IndiaMore slurries R&D should be done as we want to see how fast they can heal.
PDVSA, Venezuela More info in application and casing repair.
Petrobras, Houston, TX Lower tertiary application for a high pressure draw down.Petroleum Development Oman, Oman It should maintain bonding.Premier Oil, Vietnam The performance needs to be improved.Questar, Oklahoma City, OK Better understanding on migrations.
Reliance Industries Limited, India
We have tried this technology twice but discontinued using it due to lack of trust on the technology. Since this is a new technology, lot of ongoing improvements are required in this.
Saudi Aramco, Saudi ArabiaSince it is a new and challenging technology we need proof of its proper functionality.
Shell, Egypt
This technology is new and has huge potential. Some companies are more focused on this than others. Operators need to be aware of the differences during tendering.
Shell, NetherlandsLong term well integrity. If cement can be replaced by swellable that’s the way we would want to go.
Total, France Check the chemical reactions with different gases.Total, France To keep up it's performance in low pressure areas.Williams, Parachute, CO I'm not sure but definitely something with cementing.Williams, Parachute, CO To prove that it works.XTO Energy, Tyler, TX Technology.
RESPONDENTHOW GREAT IS THE NEED FOR IMPROVEMENTS - INCREASED
PUMP RATESCimarex, Taylorsville, MS Flow rate of pump.Husky Energy, Canada Offshore. Schlumberger.IEOC, Egypt To take less time.Marathon, Houston, TX Ability to pump it the closer margin.Petrobras, Brazil Control the pump rate.Petrobras, Houston, TX Calculation of the pumping rate.RasGas Co Ltd We need to establish turbulent flow.
Total, QatarWe want, if we can displace any cement job with the cementing unit; however we can't do it right now.
Williams, Parachute, CO Higher more reliable equipment.XTO Energy, Oklahoma City, OK A better cementing flow technology.
RESPONDENTHOW GREAT IS THE NEED FOR IMPROVEMENTS - CORROSIVE
RESISTANT CEMENT (CO2, H2S)ADCO, UAE Improvement is required in slurry design and cementing formulation.BP, Russia Environment protection focus.
Chevron, ChinaHere we need H2S, CO2 both; we need something which can resist to any attack or corrosive action.
Cimarex, Tulsa, Ok Improvement of all cementing materials.Devon Energy, Canada SAGD D.EOG Resources, Canada CO2 effects on cement; micro channeling tubular protection.Fasken Oil & Gas Ltd, Midland, TX More research needed.IEOC, Egypt Improve resistance to avoid later problems.Mighty River Production, New Zealand The ability to cement the whole duck to co2 and h2's.Petroleum Development Oman, Oman It should rely on the cement sheet as a barrier.Petzed, Egypt Need improvement to avoid the presence of H2S & CO2.
Safer E&P Operation, YemenThis is major problems for many companies as the existing solutions are not adequate.
Saudi Aramco, Saudi ArabiaSince it is a new and challenging technology we need proof of its proper functionality.
Total, France Response to H2s and acid gas.
Woodside Energy, AustraliaThey should be confident with their cement technology that it will stay for longer period of time.
RESPONDENTHOW GREAT IS THE NEED FOR IMPROVEMENTS - SPECIALTY
ADDITIVES
ADCO, UAE Those additives are required which can be used at low temperature as well as high temperature.
ADMA, Abu Dhabi We need improvement in synthetic additives and gas tops.BP, Columbia Solutions for well bore pressure.Chevron, Houston, TX Gas intrusion.Chevron, Houston, TX Improve fluid loss control.Chevron, Kuwait Cementing across depleted zones is the specific area.Cimarex, Tulsa, Ok Improvement of all cementing materials.
Contact Energy Ltd, New ZealandWe need a very effective lost circulation material which will do a rapid heal and allow the primary cement job to get to surface and targeting lost circulation cement plugs.
Mighty River Production, New Zealand We need a system to control losses while casing cementing.Pemex, Mexico Low quality.
Petzed, EgyptRetarder, dispersant, fluid loss reducer and defoamer need more improvement.
Reliance Industries Limited, IndiaCompanies should try to innovate such as environment friendly cement, light weight cement, etc.
RESPONDENTHOW GREAT IS THE NEED FOR IMPROVEMENTS -
CONSISTENT PRODUCT PERFORMANCE FROM REGION TO REGION
Apache, Canada Personnel.Apache, Houston, TX Quality control regions.
BG Group, AlgeriaToo much inconsistency from region to region, company to company and engineer to engineer.
Bill Barrett Corporation, Denver, CO Trained and experienced staff.
BP, RussiaStorage, transport time is affecting cement properties. In far north regions, delivery times may be long and ensuring consistent qualities is very important.
BP, ScotlandService is very variable - they need to have more consistent supervision.
Chevron, Houston, TX Consistency of project.Chroma E&P Inc., Houston, TX Same policies from region to region.Cimarex, Tulsa, Ok Improvement of all cementing materials.Conoco Phillips, Farmington, NM Quality control.Delta Petroleum Corp, Denver, CO Pool resources.El Paso Energy, Houston, TX Grind of cement are different.ENI, New Orleans, LA Product price uncertainty.EOG Resources, Canada Sloppy management of cement designs.Fasken Oil & Gas Ltd, Midland, TX Product consistency.
GDF Suez E&P UK Ltd, ScotlandVariations even between UK and Netherlands need to be consistent.
Hess Corp, Houston, TXWe can't pump 2 slurries in mile apart/cant get the same performance.
High Exploration & Prod, Oklahoma City, OK Consistency from place to place, quality control.
Hoang Long JOC, VietnamIt is important to improve the quality of products in the areas that have lower activities.
Husky Energy, Canada Tool and truck availability.INA, Croatia They need to be the same quality.
INPEX Corporation, IndonesiaConsistent quality of product, lab testing and consistent quality for the whole service from design to delivery.
Kuwait Oil Company, KuwaitWe need to improve in the basic parameters for any products.
Mighty River Production, New ZealandWe need that it should be consistent in terms of supplying the products.
Newfield Exploration Company, Denver, CO They don’t have consistency in region to region.Noble Energy, Houston, TX Consistent blend between batches - drying problems.
OMV Petrom, RomaniaNeed to adapt different cements to perform in different regions.
OMV, AustriaReliability from a company's equipment and personal from region to region.
Petronas, Malaysia Consistent service quality is needed from region to region.
Pluspetrol, Peru Gas migration.Range Resources, Cannonsburg, PA Quality equipment.RasGas Co Ltd Experience is specifically needed.Shell, Canada Equipment transportation.Shell, Canada Personnel.
Shell, EgyptA big problem in many areas is compliance to standards and QAQC.
Shell, Houston, TXTraining experience cementing is the lowest that it has been in 25 years and worse than the globe.
Total, France Yes - make it consistent!XTO Energy, Tyler, TX Quality service.
RESPONDENTWHAT KEY TECHNOLOGY GAPS EXIST IF MAXIMUM
BOTTOM HOLE PRESSURE IS 15,000 PSI OR GREATERATP Oil & Gas, Houston, TX Float equipment.BHP Billiton, Australia We need to use stable cement in high temperatures.BP, Egypt Need for "life of well" assurance.BP, Houston, TX Proven reliability techniques.Chesapeake, Oklahoma City, OK High pressure cementing.Chevron, Houston, TX Local lab testing.Cimarex, Tulsa, Ok Flexible cement.CNOOC, China Anti gas out and weighting materials for cementing.
CNOOC, ChinaOn the site staff lack cementing experience. The cementing equipment and tool cannot meet the requirements.
Conoco Phillips - Global Wells, Houston, TX High temperature (electronic).
Conoco Phillips, ChinaHow to guarantee the performance of the cement slurries under high temp condition.
Denali Oil & Gas, Houston, TX Development of HP/HT cements.
Dune Energy, Lafayette, LA Trained personnel, cementing heads, rotating while cementing.
El Paso Energy, Houston, TX High pressure equipment capability.Noble Energy, Houston, TX Slurry design with right angle set finish jobs more quickly.ONGC, India HP/HT cementing is the area where improvement is needed.OXY, Tupman, CA Stabilization under high pressure.Petrobras, Houston, TX Equipment in well control.Petrobras, Houston, TX Life cycle design for ultimate bottom hole pressure.Petrochina Changqing Oilfield, China Cementing equipment and cement slurry configuration plan.
Saudi Aramco, Saudi ArabiaLCM materials require improvement is the technology gap that needs to be addressed in these higher pressure environments to meet our cementing needs.
Shell, Egypt Consistent slurry performance and repeatability.Shell, Houston, TX Lost circulation.Shell, Houston, TX New higher temperature retarders.Total, France New materials for casings.Woodside Energy, Australia Cement slurry design.
RESPONDENTWHAT KEY TECHNOLOGY GAPS EXIST IF MAXIMUM EXPECTED
TEMPERATURE IS 350 DEGREES F (175 C) OR GREATER
Abu Dhabi Marine Operating Company, UAE We need stability of the slurry using the range of temperature.
ADMA, Abu DhabiThe gas tight and the hole cleaning ar4e the technology gaps which needs to be addressed in these higher temperature environments to meet our cementing requirements.
Baytex Energy, Canada Blend and type of cement.BP, Egypt Guarantee "life of well."British Gas, Nigeria Enhanced bonding. Improve sheath durability - reliability.Chevron, Houston, TX Better monitoring/control of addition of additives.Chevron, Houston, TX Retarders need to be addressed.
CNOOC, ChinaOn the site staff lack cementing experience. The cementing equipment and tool cannot meet the requirements.
CNOOC, China The quality and stability of the high temperature cementing additives.
Conoco Phillips - Global Wells, Houston, TX High temperature (electronic).
Conoco Phillips, ChinaHow to guarantee the performance of the cement slurries under high temp condition and how to operate.
Contact Energy Ltd, New ZealandWe need light good quality chemical resistance cement slurries; generally don’t have returns so we need something which can give us returns and very quick acting lost circulation cement plugs.
Delta Petroleum Corp, Denver, CO Needing greater pump time on the slurrie.Denali Oil & Gas, Houston, TX Development of gas migration & cements.Devon Energy, Canada Cementing designs.Dune Energy, Lafayette, LA Cementing heads and rotating while cementing.El Paso Energy, Houston, TX Pumping time control.INPEX Corporation, Indonesia We need lighter weight reliable slurry.Khalda Petroleum, Egypt Short thickening times.
ONGC, IndiaAs we use oil based mud equipment, expandable liner hanger, slurries design and spacer are the areas where improvement is required.
OXY, Houston, TX Stage tools or cementing attachments with the lastimers.Pemex, Mexico Meets all, do a test before.Pemex, Mexico We don't have any problems because the wells are exploratory.Petrochina Changqing Oilfield, China Cement slurry configuration plan.
Pioneer Natural Resources, Irving, TX Its more the cost of the additives and finding personnel in that area.
Plains Exploration & Prod, Bakersfield, CA Capability of being able to cement above 350 degree.Shell, Egypt Consistent slurry performance and repeatability.Shell, Houston, TX Lost circulation.Shell, Houston, TX New high temperature retarders.Shell, New Orleans, LA Bonding issues.
Total, FranceThe spacers and chemical wash when we drill using oil-based mud in HT we need better wet-ability.
RESPONDENTWHAT KEY ISSUES OR PROBLEMS ARE YOU
EXPERIENCING WITH CEMENTING YOUR HORIZONTAL WELL SECTIONS (IF DEVIATED MORE THAN 60 DEGREES)
Abu Dhabi Marine Operating Company, UAEQuality bonding, removal of muds and muds displacement are the few areas where we are facing problems.
Abu Dhabi National Oil Company, UAE
Channeling is the most common problem we are facing because we have horizontal holes and cement lays which are on the low side, so the plan of action is channeling which will allow communication between the zones.
ADCO, UAE
Centralization and contamination of the cement are the key issues where we are experiencing with cementing the horizontal well sections.
ADMA, Abu Dhabi
The issues that we are facing are mainly with centralization and rotation of the liner. Most of the times, the liner does not rotate and it creates a lot of problems. We also have some problems with the mud displacement and hole clean up.
Andes Petroleum, Ecuador We don't cement horizontal wells.Antero Resources, Rifia, CO Good hole cleaning.Apache North Sea Ltd, Scotland Cementing in long narrow wells.Apache, Canada Drilling string issues no cementing issues.Arena Energy Offshore, The Woodlands, TX Adequate zonal isolation.Baytex Energy, Canada Micro annulus that forms on top of the horizontal part.
BHP Billiton, AustraliaAnnual isolation: it is hard to get isolation when you work on horizontal wells. We don’t get desired isolated casing shape.
BP, Russia Cement displacement.BP, Scotland Problems in shales/clays.Britannia Operator Ltd, Scotland Well instability (old wells/reservoir).Cabinda Gulf Oil Company, Angola Channeling.
Carigali Hess Operating Co, MalaysiaContamination of cement with mud is the area where we are facing issues.
Chesapeake, Oklahoma City, OK Lost of circulation.Chevron, Bakersfield, CA Zonal isolation.
Chevron, ChinaWe have not started our operations in this area so till now we don't have any experience in any cementing job in our area.
Chevron, Houston, TX Difficulty getting cement coverage.Chevron, Houston, TX Uniform cement placement around tubulars.Chevron, Nigeria Underground blowouts.
Chevron, ThailandWe don't cement horizontal well sections, as we have open hole completions only.
Cimarex, Midland, TX Do not run bond logs in horizontal section.Cimarex, Taylorsville, MS Bonding issues.Cimarex, Tulsa, Ok Channeling.Cimarex, Tulsa, Ok Poor bonding issues.Cimarex, Tulsa, Ok Zonal isolation.
CNOOC, ChinaCasing centralization and the cementing quality at highly deviated sector.
CNOOC, China
The cement ring lacks elasticity, it is easily broken under the repetition of high pressure stress, the experience of the on site engineer, the advantage and disadvantage of the cementing equipment and tools.
Comstock Resources, Frisco, TX Need better stability.Conoco Phillips - Global Wells, Houston, TX 360 degree coverage (complete hole isolation).Conoco Phillips, Anchorage, AK Channeling.
Conoco Phillips, CanadaA lot of times don’t cement the horizontal portions due to missing the top portion.
Conoco Phillips, China Centralization.
Conoco Phillips, China How to guarantee the cementing effect of the extended reach well.
RESPONDENTWHAT KEY ISSUES OR PROBLEMS ARE YOU
EXPERIENCING WITH CEMENTING YOUR HORIZONTAL WELL SECTIONS (IF DEVIATED MORE THAN 60 DEGREES)
Conoco Phillips, China No return, channeling.Conoco Phillips, Farmington, NM Channeling issues.Conoco Phillips, Houston, TX Good cement bonding issues.Conoco Phillips, Midland, TX Inadequate bond (100%).Continental Resources, Enid, OK Channeling and displacement.
Dapeco, OmanThe failure of the equipment I.e., downhole equipment and centralization are the areas where we are facing problems.
Delta Petroleum Corp, Denver, CO Channeling.Denali Oil & Gas, Houston, TX Efficient cement placement.
Devon Energy, CanadaHigh density unconsolidated sand for back issues subsidence - blending of list cir… soft pressure.
Devon Energy, Houston, TX ECD's.DTE Energy, Ft Worth, TX Channeling.
Dune Energy, Lafayette, LARotating while cementing, casing equipment and cementing heads.
Ecopetrol, Columbia Hole cleaning.El Paso Energy, Houston, TX Train personnel.Encana, Dallas, TX Getting returns.Endeavour Energy UK Ltd, Scotland Running uncemented casing (gravel packing).
ENI, ItalyTo get better cement properties to sustain pressure for a multi-frac job.
EOG Resources, ChinaAnnular velocity is the key issue we are experiencing with cementing our horizontal wells.
EOG Resources, Denver, CO Zone isolation.Exxon Mobil, Australia We don't have horizontal wells.Exxon Mobil, Nigeria In the stage cementing, squeeze and pluging.Forest Oil, Denver, CO Hole cleaning, bond issues.Gaz De France, Netherlands Centralization of the casing.
GDF Suez E&P UK Ltd, Scotland Long liner sections to be cemented. Very difficult in 4 3/4" hole.
Harouge Oil Operations, Libya Occurrence of channeling and channeling causing micro annulus.Hess Corp, Houston, TX Cement channelings.
High Exploration & Production, Oklahoma City, OK Getting a good job around the horizontal portion.
Hoang Long JOC, VietnamWe have all open hole wells, so we don't cement our horizontal well sections.
Husky Energy, Canada Unconsolidated sand.Kaiser Exploration Ltd, Canada Filtrate damage in reservoir.
Kuwait Oil Company, KuwaitChanneling the major problem which we are facing with cementing our horizontal well sections.
Kuwait Oil Company, Kuwait
The unequal coverage of cement sheet across the liner is an issue that we are experiencing with cementing our horizontal well sections.
Maersk Oil & Gas, DenmarkThe ECD's whilst cementing. Cement displacement and losses whilst cementing.
Marathon, Houston, TX Bond log quality.Noble Energy, Denver, CO Technology.
Oil & Gas Development Company Limited, Pakistan
The cement cannot be formed on top of the liner in production casing is the problem that we are experiencing with cementing our horizontal well section.
OMV Petrom, Romania Lack of zonal isolation.OMV, Austria Bad isolation.
ONGC, IndiaThe key areas where we are facing issues are mud remover, centering of the casing and hanger leak.
RESPONDENTWHAT KEY ISSUES OR PROBLEMS ARE YOU
EXPERIENCING WITH CEMENTING YOUR HORIZONTAL WELL SECTIONS (IF DEVIATED MORE THAN 60 DEGREES)
Origin Energy, Australia We have not drilled horizontal wells till date.
OXY, OmanWe don't need to cement our horizontal well section as we have all open hole wells.
OXY, Tupman, CA Zonal isolation.Pacific Rubiales Energy, Columbia The clean out well is complicated.PDVSA, Venezuela Improve in centralizer technology.Pemex, Mexico Making records.Pemex, Mexico The plug for circulation doesn't work.Penn Virginia Corp, Cannonsburg, PA Cement bonding issues.Perenco, UK Locating the cement in narrow/small zones.Petrobras, Brazil Synthetic muds.Petrobras, Houston, TX Plug dropping head to provide visual confirmation.
Petrochina Changqing Oilfield, ChinaThe flowing property of the cementing slurries and the cementing quality evaluation.
Petrohawk Energy Corporation, Houston, TX Bringing cement back up into the surface casing.Petrohawk Energy Corporation, Tulsa, OK Well circulation. Slurrie technology.Petrotrin, India Cleaning out hole properly (well clean out).Pioneer Natural Resources, Irving, TX Centralization.
Pioneer Natural Resources, Irving, TX
Geometry of well itself is biggest challenge - pipe on bottom of hole = displaces cement - cement that displaces better or a way to rotate pipe to avoid this.
Plains Exploration & Production, Bakersfield, CA Don't cement in horizontal parts.Questar, Oklahoma City, OK Gas migrations.
Quicksilver Resources, FT Worth, TXGetting true isolation between stages (from the cement) 360 degree coverage around casing.
RasGas Co Ltd
The key issues we are experiencing with cementing our horizontal well sections are 360 degree coverage and need to eliminate channeling.
Repsol YPF, Argentina At the time of decantation.
Safer E&P Operation, Yemen
Cement going to the lower side of the well and gas migration are the problems we experience with cementing our horizontal well sections.
Santos, AustraliaLoss in the coal, contamination of coal and light weight slurries are the area where we are experiencing problems.
Saudi Aramco, Saudi ArabiaActually for horizontal well sections, as we do open hole completion, so we don't cement our horizontal well sections.
Saudi Aramco, Saudi ArabiaWe are experiencing problems with CCA (classification, control and appeal) pressure.
Scan Consult, Denmark Loss of drilling work whilst cementing.
Shell, CanadaGround birch, measure depth critical service job, zonal isolation, equipment reliability.
Shell, Houston, TX Displacement.Shell, Houston, TX Technology.Shell, Netherlands Having adequate isolation.Shell, New Orleans, LA Bonding issues.Shell, Nigeria The main problem is casing hardware.
Sinclair Oil & Gas Company, Salt Lake City, UTIf we cement then the issue is the bond between the pipe formation.
Spiral Energy We use packer assembly, no cement.Stat Oil ASA, Norway Evenly pumping cement to fill the whole section.
STOS - Shell, New ZealandWe have open hole slotted liner wells, due to which we do not do cementing on these wells.
Sun Energy, Houston, TXGetting cement all around - keeping mud ahead of cement so no contamination.
Talisman Energy, Canada Gas migration.
RESPONDENTWHAT KEY ISSUES OR PROBLEMS ARE YOU
EXPERIENCING WITH CEMENTING YOUR HORIZONTAL WELL SECTIONS (IF DEVIATED MORE THAN 60 DEGREES)
Tecpetrol, Argentina Overall quality of services provided.Total, France Loose ceilings.Total, France The quality of the cement and the length of the lines.Total, Houston, TX Bond cementing issues.Total, Indonesia We do not cement horizontal wells. They all are open holes.Total, Nigeria Problem is selecting casing and connection.
Total, QatarLack of consistency in rheology is the problems we experience with cementing our horizontal well sections.
Tullow Oil, UK Getting cement at top of the wellbore.Ultra Petroleum, Englewood, CO Lost circulation avoidance. Radio placement.Ultra Technology, Englewood, CO Annular gas after completion.
Wintershall, Netherlands
Liner rotation not being achievable - it means the cement displacement becomes more critical. We're looking to maximize the stand off and optimize displacement.
Woodside Energy, Australia Zonal isolation.XTO Energy, Oklahoma City, OK Poor cement bond up in vertical hole.
RESPONDENTDO YOU BELIEVE, FROM YOUR EXPERIENCE, THAT MULTI-
STAGE TOOLS ARE PROBLEMATIC3-D Oil & Gas, Winters, TX Some DV tools are problematic.Apache Khalda, Egypt Leaking stage tools.BP, Russia Equipment failure (equipment not closing, or not opening.)British Gas, Nigeria Stage operation cementing valves.Cabinda Gulf Oil Company, Angola Not typically used in Angola.CEPSA, Spain Integrity of the DV after cementation.Chesapeake, Oklahoma City, OK Leaks.Chevron, Houston, TX The tool not opening and closing.CNOOC, China Multi stage cementing is not adopted in our sea area.Conoco Phillips, Canada Leaking ECP's; leaking between stage tool and ECP.Conoco Phillips, Farmington, NM Formation issues.Dana Petroleum, Egypt Failure to operate properly.Devon Energy, Navajo Dam, NM DV tool wont open.Devon Energy, Oklahoma City, OK The packer (external) casing packer.DTE Energy, Ft Worth, TX Cement placement.El Paso Energy, Houston, TX Tool malfunction.ENI, Italy To open and close them.EOG Resources Lack of pressured integrity.IEOC, Egypt Yes. Leakage.Khalda Petroleum, Egypt Leaking.KNOC, Nigeria Has cementing valve CHMCVS.Marathon, Houston, TX Bridging offer accidentally closing.Marathon, Houston, TX Making sure that the tools are working properly.Marathon, Houston, TX They don't release.Mighty River Production, New Zealand Losses while doing the primary cementing jobs.Newfield Exploration Company, Denver, CO Leaking after the job pressure tests.Newfield Exploration Company, Tulsa, OK The pump rate.OMV Petrom, Romania They leave a hole in the case and then integrity is compromised.OXY, Houston, TX The packer nut setting/leaks after long term usage.Partex Oil & Gas, Portugal Leaking.Petrochina Changqing Oilfield, China To sieve by classification and if it can be opened normally.Petroleum Development Oman, Oman Failure of the packing element is most common problem.Petronas, Malaysia Leakage of tools is the most common problem we are facing.
Petzed, EgyptShut off plug sometimes not pass from the DV tool, DV ports not open after increase the pressure (hydraulic type).
Quicksilver Resources, FT Worth, TX Sleeves not fully opening or closing.
Safer E&P Operation, YemenWhen we want to open the tool it takes a lot of time and the same problem is faced while closing it.
Saudi Aramco, Saudi Arabia Isolation and access for the second stage are the major problems.
Scan Consult, DenmarkYes a common problem is you don’t get a good seal and there is a weak point in the casing.
Spiral Energy A leak while treating.Stat Oil, Nigeria Cementing equipment.
Total, ArgentinaIn the works well we need rotate and clean the well. When we down tools it takes time and money.
TXM O&G Exploration, HungaryNeed a lot of co-operation between ourselves and suppliers when using multi-stage - we don’t always get enough.
Williams, Parachute, CO They don't stand from 1 stage.
RESPONDENTIN WHICH APPLICATIONS, OPERATIONAL ENVIRONMENTS OR
SERVICE AREAS WILL YOU NEED THE MOST ASSISTANCE FOR FUTURE CEMENTING PROJECTS
3-D Oil & Gas, Winters, TX On my 2 state jobs.
Abu Dhabi National Oil Company, UAECementing production and casing are the areas we need most assistance from service companies for future cementing projects.
ADCO, UAE We are facing problems of losses I.e. water and mud cementing angle fits incorrectly.
Addax Petroleum, Nigeria Assistant in plugging cement.
ADMA, Abu DhabiIn gas wells, we require the most assistance from the service companies for our future cementing projects.
Agip, Nigeria Assistance in the use of cement additives in designing cement slurries.Agip, Nigeria Cementing sheath integrity during the life well.Anadarko Petroleum, Indonesia We would require efficient personnel from all the service companies.Andes Petroleum, Ecuador Treatment of returns for work.Antero Resources, Rifia, CO Just cement.Apache Khalda, Egypt Cementing long lines with small annulus clearance.Apache, Canada Directional issues 90 degree 2.Apache, Houston, TX High angle wells and deep wells.Arena Energy Offshore, The Woodlands, TX Adequate zonal isolation and highly deviated wells.ATP Oil & Gas, Houston, TX Deep water cementing.Baytex Energy, Canada Extended reach horizontal wells.
BHP Billiton, AustraliaThey should be consistent in providing quality of products through out the region.
Bill Barrett Corporation, Denver, CO HP/HT & horizontal, low density cementings.BP Norge, Norway Horizontal well cementing.BP, Angola On simulation/initial design - more accurate software needed.BP, Canada Fresh mud in oil sands project. Horizontals.BP, Columbia Cement isotropic.BP, Egypt Production casing/life of well/integrity of design casing.BP, Houston, TX Halliburton. Location.BP, Russia All areas. We only work with service companies.BP, Scotland Need more reliable service/consistent from region to region.BPZ, Peru On the environment, our areas are susceptible.British Gas, Nigeria More assistance in the laboratory testing.Cabinda Gulf Oil Company, Angola Wiper plug tech, reduce channeling tech.Cano Petroleum Inc, Ft Worth, TX In the saturated salt.Carigali Hess Operating Co, Malaysia We require service companies to do their job efficiently.CEPSA, Spain Remedial jobs on shales with low borehole stability.Chesapeake, Oklahoma City, OK Horizontal cementing.Chesapeake, Oklahoma City, OK Horizontal cementing.Chesapeake, Oklahoma City, OK Low density.Chevron, Bakersfield, CA Loss circulation and life of well cement.
Chevron, China
The main area where we require their most assistance will be sealing of gas wells. The upper part is quite standard but the reservoir is the main problem.
Chevron, Houston, TX Deepwater cementing, resistant (corrosive) slurries.Chevron, Houston, TX Deepwater cementing.
Chevron, IndonesiaWe will require their help in cementing high pressure and high temperature wells and possibly in cementing weak formations.
Chevron, Kuwait We need their assistance in planning and performing the job.Chevron, Lafayette, LA Cement software.
Chevron, Thailand
Primary cementing and high temperature slim hole application are the areas where we need the most assistance from service companies for our future cementing projects.
Chroma E&P Inc., Houston, TX HP/HT cementing.Cimarex, Midland, TX Horizontal cementing.
RESPONDENTIN WHICH APPLICATIONS, OPERATIONAL ENVIRONMENTS OR
SERVICE AREAS WILL YOU NEED THE MOST ASSISTANCE FOR FUTURE CEMENTING PROJECTS
Cimarex, Taylorsville, MS Cement software technology.Cimarex, Tulsa, Ok Horizontal cementing.Cimarex, Tulsa, Ok Horizontal cementing.Cimarex, Tulsa, Ok Horizontal cementing.CNOOC, China High temperature and high pressure well cementing.
CNOOC, ChinaThe technology level and the attitude of the service people, the simulation software.
CNOOC, China To improve on the cement slurry system.CNOOC, Nigeria The use of temperature modeling.CNR International UK Ltd, Scotland In depleted reservoirs.CNX Gas, Cannonsburg, PA Horizontal cementing.Comstock Resources, Frisco, TX Horizontal drilling.
Conoco Phillips - Global Wells, Houston, TXHP/HT cementing, deepwater cementing, cementing tools, and cement software technology.
Conoco Phillips, Algeria The use of external casing packers - ECPS.Conoco Phillips, Anchorage, AK Workover and well service side.Conoco Phillips, Canada Conventional gas with a small mix of shale.
Conoco Phillips, China
According to our current business, in the long run, the normal cementing technology services should need to reach more areas like deepwater area, high temperature area, high pressure area, etc.
Conoco Phillips, China Dedication of service personnel.Conoco Phillips, China Reliable surface and down hole equipment.Conoco Phillips, Farmington, NM Lightweight slurries.Conoco Phillips, Farmington, NM Mixing/pumping equipment.Conoco Phillips, Farmington, NM Mud drills.Conoco Phillips, Houston, TX Horizontal well and cement fracturing.Conoco Phillips, Houston, TX Horizontal well applications.Conoco Phillips, Midland, TX Primary and remedial cementing.Conoco Phillips, Nigeria Future cementing project assistance in cementing calculation.Conoco Phillips, Scotland With CO2 injection.
Contact Energy Ltd, New ZealandPrimary casing cementing and lost circulation plugs are the areas where we will need the most assistance from the service companies.
Continental Resources, Enid, OK Cement software technology.Continental Resources, Enid, OK Horizontal wells.Crawley Petroleum Corp, Oklahoma City, OK Horizontal well technology.Dana Petroleum, Egypt Quality control, general knowledge and experience.
Dapeco, OmanPerforming typical jobs such as re-testing the chemical plant is an area where we need the most assistance.
Delta Petroleum Corp, Denver, CO HT/HP cementing.
Denali Oil & Gas, Houston, TXHP/HT cementing, horizontal, corrosive resistance slurries, cementing tools.
Devon Energy, Canada SAGD+ (or) horizontals, shale.Devon Energy, Houston, TX All of them: (specific) that's it, no further answers.Devon Energy, Houston, TX HP/HT cementing, deepwater cementing and horizontal cementing.Devon Energy, Navajo Dam, NM Pumping and designing.Devon Energy, Oklahoma City, OK Cement software and corrosive resistant slurries.DTE Energy, Ft Worth, TX Horizontal cementing.Dune Energy, Lafayette, LA HP/HT cementing. Horizontal cementing.Ecopetrol, Columbia Next year we need in offshore.El Paso Energy, Houston, TX Northern Louisiana.El Paso Energy, Houston, TX Operational, lab work and design.Encana, Canada CBM application.Encana, Dallas, TX High temperatures, horizontal wells.Encore Denbury, FT Worth, TX Horizontal cementing.
RESPONDENTIN WHICH APPLICATIONS, OPERATIONAL ENVIRONMENTS OR
SERVICE AREAS WILL YOU NEED THE MOST ASSISTANCE FOR FUTURE CEMENTING PROJECTS
Endeavour Energy UK Ltd, Scotland We rely heavily on contractors for everything as we are a small company.ENI, Egypt Acidyzable lost circulation cement plug in reservoir.
ENI, IndiaWe will require the support in liner hangers, deep wells where the pressure is high and gas booms, would like to get proper cementation across that.
ENI, ItalyFor surface casing and production casing composition could be improved in both cases.
ENI, Italy In designing for HP/HT and deepwater jobs.ENI, New Orleans, LA Cementing tools HP/HT cementing and cementing software.EOG Resources, Canada Wasaca, Manitoba and Fort Nelson, BC.
EOG Resources, ChinaDirectional drilling is the area where we will require the most assistance from service companies for our future cementing projects.
EOG Resources, Denver, CO HP/HT cementing.Esso Nigeria Limited, Nigeria Most assistance will be needed in the area of plugged nozzles.
Exxon Mobil, AustraliaThe quality of overall service is the only area where we need their most assistance.
Exxon Mobil, Houston, TX Deepwater cementing.Exxon Mobil, Houston, TX Horizontal applications.Exxon Mobil, Nigeria Assistant in special cementing system.Fasken Oil & Gas Ltd, Midland, TX Corrosive resistant slurries.Forest Oil, Denver, CO Application horizontal.
Foxtrot International LDC, Ivory CoastHydraulic analysis, casing stand off, actual formulation so laboratory testing.
Garco Energy, Englewood, CO Cement software technology.Gaz De France, Netherlands Designing/formulating the cements.Greymouth Petroleum, New Zealand We need their most assistance in cementing the spaces.
Harouge Oil Operations, Libya
It is still a fairly uncomplicated work requirement here. The biggest issues is communication between the service provider and the operation and that is because of personalities, politics and language barriers and the old style of doing work in isolation i.e. not involving the service companies.
Hess Corp, Houston, TX Cementing in high angles.Hess Corp, Houston, TX Status quo works wells.High Exploration & Production, Oklahoma City, OK On horizontal when we drill those.
Hoang Long JOC, VietnamIn our liner cementing jobs we would need the most assistance from service companies for our future cementing projects.
Husky Energy, Canada Oil sands - formation issues. Horizontals.
Husky Energy, China
The standard deepwater casing and cementing operations are the areas where we will require the most assistance from service companies for our future cementing projects.
IEOC, Egypt HT and HP try to solve problem of multi-stage tools/cementing of lines.
INPEX Corporation, IndonesiaWe need consistency of laboratory testing and we need reliability in annular isolation.
Kaiser Exploration Ltd, Canada Primary cementing.Khalda Petroleum, Egypt Supplied systems. Simplified mud removal.KNOC, Nigeria Drillers and wait and weight method.
Kuwait Oil Company, Kuwait
Horizontal wells, highly inclined wells and enriched formations are the areas where we will need the most assistance from service companies for our future cementing projects.
Maersk Oil & Gas, Denmark
Engineering services doing the proper planning of cementing. Assistance in simulating the job - ie pressure losses whilst cementing. It all comes down to job optimization.
RESPONDENTIN WHICH APPLICATIONS, OPERATIONAL ENVIRONMENTS OR
SERVICE AREAS WILL YOU NEED THE MOST ASSISTANCE FOR FUTURE CEMENTING PROJECTS
Marathon Norge, Norway Horizontal wells.Marathon, Houston, TX All of them.Marathon, Houston, TX High pressure temperature wells.Marathon, Houston, TX High temp wells.Marathon, Houston, TX Real time update.Marathon, Houston, TX Vertical wells.Mariner Energy, Houston, TX Deepwater cementing in the gulf coast.Mighty River Production, New Zealand They need to control the losses while doing the primary cement job.Murphy Oil Company, Houston, TX Deep water cementing.Newfield Exploration Company, Denver, CO All the horizontal projects rockies, mid-con.Newfield Exploration Company, Tulsa, OK Longer lateral.Nigeria Petroleum National Company, Nigeria Pressure constraint.Noble Energy, Denver, CO Deepwater cementing.Noble Energy, Houston, TX International market/deep water - high temp/high pressure.Oil & Gas Development Company Limited, Pakistan
High temperature cementing is the area where we need the most assistance from service companies for our future cementing projects.
OMV Petrom, Romania Implementation of sound procedures.OMV Petrom, Romania Liner jobs.OMV, Austria To optimize the sonar isolation and flow velocity.ONGC, India We require assistance in case of HP/HT wells.
Origin Energy, AustraliaDrilling is the area where we would need the most assistance from service companies for our future cementing projects.
Origin Energy, AustraliaRotating cementing during cementing and cement coverage modeling are the areas where we need their most assistance.
OXY, Argentina We don't need anything, our field is standard.OXY, Bakersfield, CA Lost circulation.OXY, Houston, TX More assistance from global services steamed injection environment.
OXY, OmanHigh temperature cementing is the area where we need the most assistance from service companies for our future cementing projects.
OXY, OmanWe do very simple cementing so there is no area where we need assistance from service companies for our future cementing projects.
OXY, Tupman, CA Operations.Pacific Rubiales Energy, Columbia Gas wells.Panamerican, Argentina The same light slurries.PDVSA, Venezuela Primary cementing.PDVSA, Venezuela Sanitation/HSE.Pemex, Mexico Deep water technology.Pemex, Mexico Improve in HSE programs.Pemex, Mexico Specialty additives for cementing high temperatures.Penn Virginia Corp, Cannonsburg, PA Horizontal cementing and tools.Perenco, Columbia Foam cementing.Petrobras, Argentina In squeeze jobs.Petrobras, Brazil Cementing tools.
Petrobras, Brazil In perform remedial (squeeze) cement jobs to include selection of tools.Petrobras, Columbia Land (all areas).
Petrobras, EcuadorNow we don't have problems, but I think in 3 or 5 years we need new technology in general.
Petrobras, Houston, TX Deepwater cementing.Petrobras, Houston, TX Hydro-simulation.Petrobras, Houston, TX The use of cement additives.Petrobras, Nigeria In the area casing stress calculation.Petrobras, Peru I think in forest.
RESPONDENTIN WHICH APPLICATIONS, OPERATIONAL ENVIRONMENTS OR
SERVICE AREAS WILL YOU NEED THE MOST ASSISTANCE FOR FUTURE CEMENTING PROJECTS
Petrochina Changqing Oilfield, China
During the process of repairing wells, the coiled tubing is required to do cement bridge plugging. Need to measure the volume of the cement slurries to adjust the cement slurry system.
Petroecuador, Ecuador On the directional pumping.Petrogulf Corp, Denver, CO All of them.
Petrohawk Energy Corporation, Houston, TX Cementing longer laterals and bringing cementing up to surface casing.Petrohawk Energy Corporation, Tulsa, OK Designing slurries. Hydraulics on cement pumping.
Petroleum Development Oman, OmanThey need to be proactive when it comes to find out what are the needs of the customers are, and giving alternative solutions.
Petronas, MalaysiaDeepwater cementing is the key challenge for a very tight situation like frac margin/pressure and small analysis spaces as well.
Petronas, MalaysiaWe require assistance from service companies in enhancing the slurry design.
Petrotrin, India Horizontal cementing.Petzed, Egypt Accurate cement lab test design.
Pioneer Natural Resources, Irving, TXOver the next few years our challenge will be availability - more people than materials to keep up.
Plains Exploration & Production, Bakersfield, Loss circulation.
Pluspetrol, ArgentinaOur fields are 70% desert and 30% forest and that is where we have more problems.
Pluspetrol, PeruSpacer products for drilling fluid that are good for HSE and improve the motors in the mechanical part.
Premier Oil, VietnamWe would require competent people and reliable equipment from all the service companies.
PTTEP, Thailand
We need a new chemical to deal with the raw circulation material. This is the area where we need the most assistance from service companies for our future cementing projects.
Qatar Gas, Qatar We will require the most assistance from service companies for slick line.Questar, Oklahoma City, OK Slurrie design, pump schedule design.Quicksilver Resources, FT Worth, TX NW Colorado area and Horn River basin in B.C.Range Resources, Cannonsburg, PA Horizontal cementing and cement mixing and equipment.
RasGas Co LtdIn our liners, jobs is the area we need the most assistance from service companies for future cementing projects.
Reliance Energy, Midland, TX Cement software.
Reliance Industries Limited, IndiaWe require assistance in case of long P&A wells, disposable tubing, fiber blast tubings and gas tight slurry design.
Repsol YPF, Argentina Cementing design for fracturing.Repsol YPF, Brazil In fluids.Repsol YPF, Peru We don't need much for now.
Repsol YPF, SpainFor high temperature and high pressure environments in general but nothing in particular.
Rosneft - Severnaya Neft, Russia Casing-related issues.
Safer E&P Operation, YemenWe will require their assistance in the areas where the formation is weak and when it cannot take the weight.
Santos, AustraliaCementing of coal seem wells is the area where we will require their most assistance.
Saudi Aramco, Saudi ArabiaWe require their help in 2 stage cementing tools and to enhance fiber technology.
Saudi Aramco, Saudi Arabia We will require their support in terms of experienced manpower.Savia, Peru Not much, if possible offshore.
Scan Consult, DenmarkDaily operation in following up on cementing programs on a day to day basis. Having better trained people on the ground.
Shell Norske, Norway Deepwater wells.
RESPONDENTIN WHICH APPLICATIONS, OPERATIONAL ENVIRONMENTS OR
SERVICE AREAS WILL YOU NEED THE MOST ASSISTANCE FOR FUTURE CEMENTING PROJECTS
Shell, BruneiGas migration is the area where we will need the most assistance from service companies for our future cementing projects.
Shell, Canada Centralization. 1-2-1-3 Rigid cement. Horizontal.
Shell, CanadaLost circulation up hole. Formation integrate run a intermediate string. (few not many)
Shell, Denver, CO Cement software technology and tools.Shell, Egypt HP/HT.Shell, Houston, TX Deepwater cementing and HP/HT cementing.Shell, Houston, TX Deepwater Gulf of Mexico.Shell, Houston, TX Overall management is the important thing.
Shell, NetherlandsFor both abandonment and CCS projects its having product selection services looking at custom solutions.
Shell, New Orleans, LA Deepwater and cementing tools.Shell, Nigeria Design cement slurry using API standard.Sinclair Oil & Gas Company, Salt Lake City, UT New wells - cementing jobs. No remedial.SM Energy, Tulsa, OK Horizontal cementing.Stat Oil, Nigeria In design multi stage.
STOS - Shell, New Zealand
Planning of cementing technology and support are the areas where we would require the most assistance from service companies for our future cement projects.
Sun Energy, Houston, TX Optimal spacers and flushes, cement rheology.Talisman Energy Norge, Norway In horizontal wells.
Talisman Energy, CanadaSurface casing vent flow issues; they need to work on having qualified personnel in our operating areas and sufficient equipment available.
Talisman Energy, Peru HP/HT cementing.Tecpetrol, Argentina Experienced personnel.Total E&P Norge, Norway In HP/HT environments.Total E&P UK Ltd, Scotland HP/HT wells.Total, Argentina Everything related to waste disposal.Total, France Laboratory testing for cement slurry formulation.Total, Houston, TX Deep water cementing.
Total, Indonesia Cementing shale gas wells is the area where we need most assistance.
Total, IndonesiaShallow section will be area where we will require the most assistance from the service companies for our future cementing projects.
Total, Nigeria In the area of selecting appropriate slurries.Total, Qatar They need to work on cost efficiency.Tri Ocean Energy, Egypt Loss of circulation cement plugs. Light weight cement slurries.TXM O&G Exploration, Hungary High temperature and high pressure environments in general.Ultra Petroleum, Englewood, CO Radio placement. Lost circulation avoidance.Ultra Petroleum, Tulsa, OK Corrosive resistant slurries and horizontal cementing.Ultra Technology, Englewood, CO Northeast.
VICO, IndonesiaGas migration is the area where we will need the most assistance from service companies for our future cementing projects.
VICO, Indonesia Synthetic oil based cementing units.Williams, Denver, CO Pumping equipment/cement mixing.Williams, Parachute, CO Improving more in quality.Williams, Parachute, CO Keeping up with new technologies.
Wintershall, Netherlands
With horizontal drilling and high pressure/temperature. With HP/HT it is in terms of modeling flow rate modeling to maximize displacement with cement types and additives to get the best formulation.
Wintershall, QatarWe will require their help in cementing high pressure and high temperature wells, and possibly in cementing weak formations.
RESPONDENTIN WHICH APPLICATIONS, OPERATIONAL ENVIRONMENTS OR
SERVICE AREAS WILL YOU NEED THE MOST ASSISTANCE FOR FUTURE CEMENTING PROJECTS
Woodside Energy, Australia We need their assistance at the time of cementing.XTO Energy, Midland, TX All of them - just depends on the tasks that need to be appraised.XTO Energy, Oklahoma City, OK Horizontal wells.XTO Energy, Tyler, TX HP/HT cementing & horizontal cementing.
RESPONDENTIN WHICH SITUATIONS OR APPLICATIONS DO YOU FIND A
CUSTOMIZED CEMENTING APPROACH ADDING VALUE3-D Oil & Gas, Winters, TX Casing design integrationAbu Dhabi Marine Operating Company, UAE Customized cementing for gas wellsAbu Dhabi National Oil Company, UAE Liner cementingADCO, UAE Extended linersAddax Petroleum, Nigeria Well control while trippingADMA, Abu Dhabi Complex well profilesAgip, Nigeria Difficult wells/ Tight parametersAgip, Nigeria ECD and lost circulation issuesAnadarko Petroleum, Indonesia HT/HP WellsAndes Petroleum, Ecuador Ensures no minimum invasion and isolates areaApache Khalda, Egypt Wells with lost circulation issuesATP Oil & Gas, Houston, TX Deepwater cementingBaytex Energy, Canada HT/HP Wells
BG Group, AlgeriaPossible lost circulation/ Specialty additives where gas migration is a problem
BG Group, Scotland ERD WellsBill Barrett Corporation, Denver, CO HT/HP WellsBP, Columbia Liner cementingBP, Egypt HT/HP WellsBP, Houston, TX Lost circulationBP, Indonesia HT/HP Wells
BP, RussiaCement contraction ion low pressure wells/ Thermal isolation issues
British Gas, Nigeria Gas migrationChesapeake, Oklahoma City, OK Liner cementingChevron, Bakersfield, CA lost circulation/ gas migration/ abnormal temperaturesChevron, China In the shallow sectionChevron, Houston, TX Deepwater cementingChevron, Nigeria Drill string washoutsChevron, Thailand Incongruous hole sectionsChisolm Oil & Gas, Buda, TX In horizontal wellsChroma E&P Inc., Houston, TX Primary casing jobsCimarex, Midland, TX Lost circulation/ gas migrationCimarex, Tulsa, Ok Deep HP WellsCimarex, Tulsa, Ok In horizontal wellsCNOOC, China Deepwater cementingCNOOC, China Highly deviated wellsComstock Resources, Frisco, TX Most all wells are applicableConoco Phillips - Global Wells, Houston, TX Temperature issuesConoco Phillips, Algeria External casing packersConoco Phillips, Anchorage, AK Multi-stage cementingConoco Phillips, Canada Deeper/ more challenging wellsConoco Phillips, China HT/HP WellsConoco Phillips, China Multi-stage cementingConoco Phillips, Farmington, NM Correct volumes and additivesConoco Phillips, Scotland Most all wells are applicableContact Energy Ltd, New Zealand Most all wells are applicableContinental Resources, Enid, OK Overall performanceCrawley Petroleum Corp, Oklahoma City, OK Overall performanceDapeco, Oman New program wells onlyDelta Petroleum Corp, Denver, CO HT/HP WellsDenali Oil & Gas, Houston, TX Overall performanceDevon Energy, Canada Formation issues in Grand PrairieDevon Energy, Houston, TX Lost circulationDevon Energy, Houston, TX Prevent water channeling
RESPONDENTIN WHICH SITUATIONS OR APPLICATIONS DO YOU FIND A
CUSTOMIZED CEMENTING APPROACH ADDING VALUE
Devon Energy, Houston, TXWe like to ensure continuous improvements. We're drilling longer lateral holes and need to establish more efficient technical support
Devon Energy, Navajo Dam, NM Most all wells are applicableDTE Energy, Ft Worth, TX Problem wells and squeeze jobsEl Paso Energy, Houston, TX Exploration wellsEl Paso Energy, Houston, TX High temp and non-conventional wellsEncana, Dallas, TX Lost circulation
ENI, AlgeriaIn curing mud losses. Different in very long cementing operations in deeper wells
ENI, Egypt Liner cementingENI, India HT/HP WellsENI, Italy Cement additivesENI, Italy Most all wells are applicableEOG Resources, Canada Lost circulationEOG Resources, China In horizontal wellsEOG Resources, Denver, CO HT/HP WellsExxon Mobil, Australia Most all wells are applicableExxon Mobil, Houston, TX Problem wellsExxon Mobil, Nigeria Service company experience adds valueFasken Oil & Gas Ltd, Midland, TX Circulation problemsForest Oil, Denver, CO In horizontal wellsFoxtrot International LDC, Ivory Coast Just to make sure all steps were takenGarco Energy, Englewood, CO HT/HP WellsGaz De France, Netherlands Doesn't really add valueGDF Suez E&P UK Ltd, Scotland Multi-stage cementingGreymouth Petroleum, New Zealand Doesn't really add valueHarouge Oil Operations, Libya Non-standard wells with higher than expected temperaturesHess Corp, Houston, TX HT/HP Wells
High Exploration & Production, Oklahoma City, OK Long step-out wells
Hoang Long JOC, VietnamIn well control situations, high tolerance between formation pressure and fracture pressure
Husky Energy, China Exploration wellsIEOC, Egypt Doesn't really add valueINA, Croatia Non-standard wells INPEX Corporation, Indonesia Exploration wellsKaiser Exploration Ltd, Canada Multi-stage cementingKhalda Petroleum, Egypt NoneKNOC, Nigeria In horizontal wellsKuwait Oil Company, Kuwait High pressure/ Horizontal wellsMaersk Oil & Gas, Denmark Most all wells are applicableMarathon, Houston, TX Deepwater cementingMarathon, Houston, TX HT/HP WellsMarathon, Houston, TX Lost circulation/ Poor bond qualityMarathon, Houston, TX Most all wells are applicableMariner Energy, Houston, TX Different hole conditions encounteredMurphy Oil Company, Houston, TX Primary casing jobsNewfield Exploration Company, Denver, CO In horizontal wellsNewfield Exploration Company, Tulsa, OK Non-standard/ critical operationsNigeria Petroleum National Company, Nigeria Computer designNoble Energy, Denver, CO Reduce overall job costsNoble Energy, Houston, TX DependsOMV Petrom, Romania In horizontal wellsOMV Petrom, Romania Most all wells are applicableOMV, Austria Most all wells are applicable
RESPONDENTIN WHICH SITUATIONS OR APPLICATIONS DO YOU FIND A
CUSTOMIZED CEMENTING APPROACH ADDING VALUEONGC, India Primary casing jobsOrigin Energy, Australia Exploration wells with offset problemsOXY, Houston, TX Temperature issues when changing mud systemsOXY, Oman Critical wells/ HT/HP wells/ Deepwater wellsOXY, Oman Low density cementPacific Rubiales Energy, Columbia DependsPanamerican, Argentina HT/HP WellsPartex Oil & Gas, Portugal Exploration wellsPDVSA, Venezuela Exploration wells/ testing new technologyPDVSA, Venezuela Incremental efficiencies & productivityPemex, Mexico DependsPetrobras, Argentina Water loadingPetrobras, Brazil Complicated wellsPetrobras, Brazil Indications of kicksPetrobras, Columbia Conventional cementingPetrobras, Houston, TX Overall performancePetrobras, Houston, TX Well designPetrobras, Nigeria One off wellsPetrobras, Peru Isolation issuesPetrochina Changqing Oilfield, China Complicated wellsPetrohawk Energy Corporation, Houston, TX New field explorationsPetrohawk Energy Corporation, Tulsa, OK HT/HP WellsPetroleum Development Oman, Oman Critical wellsPetronas, Malaysia High pressure environmentsPetronas, Malaysia HT/HP WellsPetrotrin, India Saves moneyPetzed, Egypt Primary cementing jobsPioneer Natural Resources, Irving, TX Cement plug slurries/ ModelingPlains Exploration & Production, Bakersfield, CA High temp and non-conventional wellsPluspetrol, Peru Technical supportPremier Oil, Vietnam Extended linersPTTEP, Thailand Most all wells are applicableQatar Gas, Qatar Primary cementing jobsQuestar, Oklahoma City, OK Low circulation and horizontal wellsQuicksilver Resources, FT Worth, TX Primary cementing jobsRange Resources, Cannonsburg, PA Plug or squeeze jobsRasGas Co Ltd Better cement bond achievedReliance Energy, Midland, TX In horizontal wellsReliance Industries Limited, India Unexpected HT/HP zonesRepsol YPF, Argentina Specialty wells/ ERD/ Deep/ HorizontalRepsol YPF, Brazil Unexpected problemsRepsol YPF, Peru In fracture zonesRepsol YPF, Spain Deepwater and HT/HPRosneft - Severnaya Neft, Russia Different hole conditions encountered from well to wellSantos, Australia Pressure/ circulation issuesSaudi Aramco, Saudi Arabia High pressure wellsSaudi Aramco, Saudi Arabia High temp/ low circulationSavia, Peru Gas migrationScan Consult, Denmark Most all wells are applicableShell UK Ltd, Scotland DependsShell, Brunei Exploration wells/ Deepwater and remedial cementingShell, Canada Lost circulationShell, Canada One off wellsShell, Egypt HP/HT, Deepwater & ERD.Shell, Houston, TX DeepwaterShell, Houston, TX Lost circulation
RESPONDENTIN WHICH SITUATIONS OR APPLICATIONS DO YOU FIND A
CUSTOMIZED CEMENTING APPROACH ADDING VALUEShell, Houston, TX Remedial work on casing
Shell, NetherlandsOn the top hole and suspension plugs; Customize the thickening of the cement in order to reduce down time
Shell, New Orleans, LA In horizontal wellsShell, Nigeria Complex well profilesSinclair Oil & Gas Company, Salt Lake City, UT SAGD wellsSpiral Energy Most all wells are applicableStat Oil ASA, Norway Formation issues Stat Oil, Nigeria Field adapted procedures and laboratory testing proceduresSTOS - Shell, New Zealand Stripping with influx migration
Sun Energy, Houston, TX Lost circulation, reduced pump rates, gas influx, gas cut cement
Talisman Energy UK Ltd, Scotland In horizontal wellsTalisman Energy, Canada Capping, freezing and hot tappingTalisman Energy, Peru HT/HP WellsTecpetrol, Argentina Technical supportTotal E&P UK Ltd, Scotland HT/HP WellsTotal, Argentina Exploration wellsTotal, France Development phasesTotal, France Slurry formulationsTotal, Indonesia Shallow hole sectionTotal, Indonesia Well control
Total, NigeriaAdditional mechanical properties of the set cement to obtain other than the compressive strength
Total, Qatar Liner cementing and squeeze jobsTri Ocean Energy, Egypt Most all wells are applicableTullow Oil, UK Increased pump ratesTXM O&G Exploration, Hungary In horizontal wellsUltra Petroleum, Englewood, CO High temperature wellsUltra Technology, Englewood, CO Primary cementing jobsVICO, Indonesia High pressure zonesVICO, Indonesia In depleted zonesWilliams, Parachute, CO Lost circulation issuesWilliams, Parachute, CO Problematic wellsWintershall, Netherlands Shelf wellsWintershall, Qatar Most all wells are applicableWoodside Energy, Australia Casing loadingXTO Energy, Midland, TX DependsXTO Energy, Oklahoma City, OK High temperature wellsXTO Energy, Tyler, TX In horizontal wells
RESPONDENT REASON FOR SUPPLIER SELECTION - CEMENTING SERVICES
3-D Oil & Gas, Winters, TX Powerflex. Local and it was just a plug job.
Abu Dhabi National Oil Company, UAEHalliburton. We selected Halliburton due to better performance in terms of equipment and slurries and technical support.
ADCO, UAE Halliburton. They have good background and set up for labs, are the reasons we select them over others.
Addax Petroleum, Nigeria Schlumberger. Track record (location).
ADMA, Abu Dhabi
Schlumberger. The reason we select Schlumberger over the others is because we have a tender process that we follow. Also, they are cost effective and their products are technically qualified.
Agip, Nigeria Baker Hughes. Agip, Nigeria Halliburton. High skill personnel.Anadarko Petroleum, Indonesia Schlumberger. They are cost effective.Andes Petroleum, Ecuador Halliburton. They won tendering process.Apache Khalda, Egypt Cost, performance.Apache North Sea Ltd, Scotland Schlumberger. Best availability (already on the rig).Apache, Canada Halliburton. Gas shale horizontal applications.Apache, Houston, TX BJ. Quality control.Arena Energy Offshore, The Woodlands, TX Halliburton. Performance - use whoever equipment is on the rig.ATP Oil & Gas, Houston, TX Schlumberger. Price cost and quality service.Baytex Energy, Canada TriCan. Price.
BG Group, AlgeriaHalliburton. They won a tender previously so on a contractual basis next time it will be Schlumberger.
BG Group, Scotland Halliburton. Already on the rig.
BHP Billiton, AustraliaSchlumberger. They are fairly priced and performance is also good in the region.
Bill Barrett Corporation, Denver, CO Halliburton. Reputation and valve and customer service..BP Norge, Norway Halliburton. Technical support.BP, Angola Schlumberger. Decision made in Iran.BP, Canada Trican. Are primary cementing provider.BP, Columbia BJ. Better cost.
BP, EgyptHalliburton. Has to pass technical evaluation and on the commercial (i.e. price) considerations.
BP, IndonesiaHalliburton. The only reason we selected them is that they are cost effective.
BP, Scotland Schlumberger. Best capability/resources.BPZ, Peru BJ. By prices.Britannia Operator Ltd, Scotland Halliburton. Long term contract.British Gas, Nigeria Schlumberger. Good product quality.Cabinda Gulf Oil Company, Angola Halliburton. Price, efficiency, reliability, quality.
Cano Petroleum Inc, Ft Worth, TXIndependents. Job results. We got the results on oil after we tried twice with Schlumberger on the same job.
Carigali Hess Operating Co, Malaysia BJ. It was an open tender and they met the technical requirements.Centrica Energy, Scotland Halliburton. Long term contract.
CEPSA, SpainSchlumberger. Best prices on tender and good track record. Technical offer comparable with Halliburton and BJ.
Chesapeake, Muldrow, OK Halliburton. Good leadership.Chesapeake, Oklahoma City, OK Halliburton & Schlumberger. Price and service.Chesapeake, Oklahoma City, OK Halliburton. Best performance/lowest price cost.Chesapeake, Oklahoma City, OK Halliburton. In this part of the country they are the only ones here.Chevron, Bakersfield, CA Schlumberger. Performance, safety and cost.Chevron, China Halliburton. They have competitive pricing structure.Chevron, Houston, TX Halliburton - Experienced personnel in the field.Chevron, Houston, TX Halliburton. Availability and qualified personnel staff.
Chevron, Indonesia BJ. The only reason we selected them is that they are cost effective.
RESPONDENT REASON FOR SUPPLIER SELECTION - CEMENTING SERVICES
Chevron, KuwaitWe are working with all of them as there is no one vendor that we target for all the services.
Chevron, Lafayette, LA BJ, Halliburton, Schlumberger. Availability.Chevron, Nigeria Baker Hughes. Good cementing tools.
Chevron, Thailand
BJ. They understand our business needs very well, we have a very good track record with them and they have competitive pricing structure are the reasons for selecting them over others.
Chisolm Oil & Gas, Buda, TX Roy Wells. Availability, economical, relationship.Chroma E&P Inc., Houston, TX Halliburton. Overall job performance.Cimarex, Midland, TX Halliburton & Schlumberger.Cimarex, Taylorsville, MS BJ. Price cost.Cimarex, Tulsa, Ok BJ. Price cost.Cimarex, Tulsa, Ok BJ. Price cost.Cimarex, Tulsa, Ok Schlumberger. Pricing costs.CNOOC, China Other. (not listed) Professional technology advantage.CNOOC, Nigeria Baker Hughes. Capabilities.CNR International UK Ltd, Scotland Halliburton. Availability (already on rig).CNX Gas, Cannonsburg, PA Schlumberger. Reliable and quality equipment.Comstock Resources, Frisco, TX Halliburton & Schlumberger. Both the same.Conoco Phillips - Global Wells, Houston, TX Halliburton. (Total system value) quality, performance and price.Conoco Phillips, Algeria BJ. Lowest cost and technically acceptable bid.Conoco Phillips, Anchorage, AK Schlumberger. Was already under contract.
Conoco Phillips, ChinaCOSL. Local company and relative low price with good quality service and good partnership.
Conoco Phillips, ChinaOther. (not listed) We choose local company, for it has local operating experience and the price is competitive.
Conoco Phillips, Farmington, NM BJ. Price and overall performance.Conoco Phillips, Farmington, NM BJ. Cost of services.Conoco Phillips, Farmington, NM BJ. Price cost and overall performance.Conoco Phillips, Houston, TX Halliburton. Best bid and service.Conoco Phillips, Houston, TX Halliburton. They have good technical service and support.Conoco Phillips, Midland, TX Schlumberger. Overall value.Conoco Phillips, Nigeria Schlumberger. Reliability and quality of equipment. Conoco Phillips, Scotland Halliburton. Track record.Contact Energy Ltd, New Zealand BJ. We have tender process and they won the bid.Continental Resources, Enid, OK BJ. Assigned the rig.Continental Resources, Enid, OK Price cost.Crawley Petroleum Corp, Oklahoma City, OK Halliburton. Reliability.Dana Petroleum, Egypt BJ. Cheapest out of all qualified.Dapeco, Oman Halliburton. Halliburton is good both in terms of quality and cost.Delta Petroleum Corp, Denver, CO Halliburton. High horsepower pump availability.Denali Oil & Gas, Houston, TX Halliburton. Price cost.
Devon Energy, Canada Halliburton & Schlumberger. Using both on a chops test pilot field.Devon Energy, Houston, TX Halliburton. Customer service, cost and reliability is phenomenal.Devon Energy, Houston, TX Halliburton. We tried BJ but they changed their prices.Devon Energy, Houston, TX Schlumberger. Price cost - technology.Devon Energy, Navajo Dam, NM Halliburton. Aligned company.Devon Energy, Oklahoma City, OK BJ. Price cost, quality, reputation.DTE Energy, Ft Worth, TX BJ. Price cost.Dune Energy, Lafayette, LA BJ & Halliburton. Technology and public relations.Ecopetrol, Columbia Halliburton. By price, experience and technology.El Paso Energy, Houston, TX Halliburton. Best value.El Paso Energy, Houston, TX Halliburton. Their past performance.Encana, Canada BJ. Availability.Encana, Dallas, TX Halliburton. Performance.
RESPONDENT REASON FOR SUPPLIER SELECTION - CEMENTING SERVICES
Encore Denbury, FT Worth, TX Schlumberger. Price cost and performance (overall).Endeavour Energy UK Ltd, Scotland Halliburton. On the contracted rig.ENI, Algeria Schlumberger. Competitive tender, better price.
ENI, Egypt Halliburton & Schlumberger. Technical and commercial evaluation.
ENI, IndiaSchlumberger. They met all our technical requirements. They are commercially better and cost effective.
ENI, Italy Halliburton. They won on tender.ENI, New Orleans, LA Halliburton. Value, price cost and service quality.Enquest, Scotland Halliburton. Long term agreement.EOG Resources Halliburton & Schlumberger. Price cost/overall performance.EOG Resources, China Schlumberger. We have a contract with them.EOG Resources, Denver, CO Halliburton. Quality, job execution, computer technology, service.EON Ruhrgas UK North Sea Ltd, UK Schlumberger. Most consistent quality product.Esso Nigeria Limited, Nigeria Schlumberger. High skills in cementing.Exxon Mobil, Australia Halliburton. They have monopoly in our area.Exxon Mobil, Houston, TX BJ. Availability - (pricing) cost.Exxon Mobil, Houston, TX BJ. They have boon on the rig for years.Fairfield Energy Ltd, Scotland Halliburton. Value for money.Fasken Oil & Gas Ltd, Midland, TX Halliburton- Schlumberger. Availability.Forest Oil, Denver, CO BJ & Halliburton. Use about the same for service.Garco Energy, Englewood, CO Schlumberger. Quality of product/services.
Gaz De France, NetherlandsHalliburton & Schlumberger. Continuity - we have two rigs and both companies already have equipment in place on both rigs.
GDF Suez E&P UK Ltd, Scotland Schlumberger. Better for HP/HT wells.Greymouth Petroleum, New Zealand Halliburton. Availability of equipments.Harouge Oil Operations, Libya Schlumberger. Management decision of the company.Hess Corp, Houston, TX Halliburton & Schlumberger. Value based - data analysis.Hess Corp, Houston, TX Schlumberger.Hess Corp, Houston, TX Schlumberger. Existing relationships.
High Exploration & Production, Oklahoma City, OK Price, performance.
Hoang Long JOC, VietnamBJ. They have the monopoly in Vietnam; there is no other company which provides cementing services.
Husky Energy, Canada BJ. Area.Husky Energy, Canada Sangel & BJ. Different locations.
Husky Energy, ChinaBJ. They have a competitive pricing structure is the only reason we have selected them over the others.
IEOC, Egypt Halliburton. Lower price (once technical specs met).
INA, CroatiaCasco. They are a local Croatian company and we do most of our drilling Croatia.
INPEX Corporation, IndonesiaHalliburton. We have a tender process and they won the bid, as they were price competitive.
Kaiser Exploration Ltd, Canada Trican. Just a toss of the coin.KNOC, Nigeria Schlumberger. Availability of equipment and personnel.
Kuwait Oil Company, KuwaitHalliburton. Their sales personnel are very good and they know our needs, are the reasons for selecting them over others.
Kuwait Oil Company, KuwaitSchlumberger. We have a contract with them and they have been assigned to complete the rigs.
Maersk Oil & Gas, Denmark Halliburton. Price.Maersk Oil North Sea Ltd, Scotland Schlumberger. Most reliable equipment.Marathon Norge, Norway Schlumberger. Best product quality.Marathon Oil Uk Ltd, Scotland Weatherford. Already on the rig.Marathon, Houston, TX BJ.Marathon, Houston, TX BJ. Competitive bid.Marathon, Houston, TX Halliburton. Longstanding relationship.
RESPONDENT REASON FOR SUPPLIER SELECTION - CEMENTING SERVICES
Marathon, Houston, TX Schlumberger. We got good technical service.Mariner Energy, Houston, TX BJ. Because they are the only company on the rig.
Mighty River Production, New ZealandHalliburton. They have good management support, they have good experience and excellent product quality.
Murphy Oil Company, Houston, TX Schlumberger. Price cost and overall performance.Newfield Exploration Company, Denver, CO Halliburton. Cost and technical superiority.Newfield Exploration Company, Tulsa, OK Halliburton. Program specifically set-up.Nexen Petroleum UK Ltd, Scotland Halliburton. Already on the rig.Nigeria Petroleum National Company, Nigeria Halliburton. Good skill in landing cementing.Noble Energy, Denver, CO Halliburton. Technology.Noble Energy, Houston, TX Halliburton. Relationship, equipment, quality work.
Oil & Gas Development Company Limited, Pakistan Halliburton & Schlumberger. We don't have any other company in Pakistan who specializes in cementing.
OMV Petrom, Romania Schlumberger. Track record.OMV, Austria Schlumberger. We have a very long contract.
ONGC, IndiaSchlumberger. The only reason we selected them over the others is that they are cost effective.
Origin Energy, Australia Halliburton. Their quality equipment and personnel.
Origin Energy, AustraliaHalliburton. They have the monopoly in our area as we are based at a very remote location.
OXY, Argentina BJ. Because all suppliers have a contract.OXY, Bakersfield, CA Schlumberger. Best value for the money.OXY, Houston, TX Halliburton. Strictly because of performance.
OXY, OmanSchlumberger. We have tender process and they won the bid due to their cost effectiveness.
OXY, OmanSchlumberger. The only reason we selected them is that they are cost effective.
OXY, Tupman, CA Schlumberger. Price and availability.Pacific Rubiales Energy, Columbia Halliburton. By experienced.Panamerican, Argentina Halliburton. Because we have master agreement.
Partex Oil & Gas, Portugal Halliburton. They come out on top for pretty much everything covered.PDVSA, Venezuela BJ. Tendering process.PDVSA, Venezuela Cutucker. We always try to balance orders, not one.PDVSA, Venezuela Schlumberger. By prices and tendering process.Pemex, Mexico Dowell. They won tendering process, some times win another.Pemex, Mexico Halliburton. Was a tendering process.
Pemex, Mexico Halliburton. Have been long time with us. They are meeting our needs.Penn Virginia Corp, Cannonsburg, PA Halliburton. Technology.
Perenco, ColumbiaHalliburton. Because they have better proposal, technology, prices, etc.
Perenco, UK Halliburton. Already on the rig.Petrobras, Argentina Halliburton. Because we have a global contract.Petrobras, Brazil BJ.Petrobras, Brazil BJ/Halliburton. Price cost.
Petrobras, BrazilHalliburton. Because they have good proposal in other projects and then we put together with cementing services.
Petrobras, Columbia Halliburton. They have technology we need (boot availability).Petrobras, Ecuador Schlumberger. They won tendering process by prices.Petrobras, Houston, TX Halliburton. Bid/tender process.Petrobras, Houston, TX Schlumberger. Good track record.Petrobras, Nigeria Schlumberger. Good quality and reliability.Petrobras, Peru BJ. For its expertise in the area.
Petrochina Changqing Oilfield, ChinaChang Qing Cementing Company. The technical level is qualified for the construction, the price is reasonable.
RESPONDENT REASON FOR SUPPLIER SELECTION - CEMENTING SERVICES
Petroecuador, Ecuador Halliburton. Technical support and immediate response.
Petrogulf Corp, Denver, CO Independent. Cost was the main reason and the service is second.Petrohawk Energy Corporation, Houston, TX BJ. Because Halliburton did not stand behind their work.Petrohawk Energy Corporation, Tulsa, OK Superior. Because they have a good track record.
Petroleum Development Oman, OmanHalliburton. We have a tender process and Halliburton won the bid, as they are price competitive.
Petronas, Malaysia Other. Local. (not listed). They provide cost effective services.Petronas, Malaysia Schlumberger. Available.Petrotrin, India BJ. Price cost.
Petzed, EgyptSchlumberger. Because Schlumberger works with me to find new solutions to save my company time and money.
Pioneer Natural Resources, Irving, TX
Halliburton & Schlumberger. It was a bid process so cost and past performance came into play. Commitment and number of crews that fit our needs.
Pioneer Natural Resources, Irving, TXSchlumberger. For an area that had hot and deep wells- they worked field before - has past experience.
Plains Exploration & Production, Bakersfield, CA Halliburton. Price.Pluspetrol, Argentina BJ. Because for us a good price and product supplier.Pluspetrol, Peru BJ. By costs and experience.
Premier Oil, VietnamSchlumberger. We had a two year contract with them, as they were technically capable and had competitive pricing.
PTTEP, Thailand BJ. We selected them over the others due to their cost effectiveness.
Qatar Gas, Qatar Halliburton. We have had good past experience of working with them.Questar, Oklahoma City, OK Suppier. Better reputation in area.Range Resources, Cannonsburg, PA Halliburton. Performance (overall).
RasGas Co Ltd
Halliburton. There was a change of contract by the operations department as there were a lot of complaints against the previous contractor, we thought to change and see how the contractor would be.
Reliance Energy, Midland, TX O-Tex. Overall performance.Reliance Industries Limited, India Halliburton. They are cost effective.Repsol YPF, Argentina BJ. Balance between quality, price.Repsol YPF, Brazil Schlumberger. Technical support and prices.Repsol YPF, Peru Schlumberger. Because they use good technology.Repsol YPF, Spain Schlumberger. Only one available in the required region.Repsol YPF, Venezuela BJ. Quality - price.Rosneft - Severnaya Neft, Russia Rosneft. This is our own unit.RWE Dea, UK Halliburton. Best performance.Safer E&P Operation, Yemen Halliburton. They are cost effective.
Santos, AustraliaHalliburton. They are price competitive and we have a contract with them.
Saudi Aramco, Saudi ArabiaBJ, Halliburton, Schlumberger. We have been dealing with all of them together.
Saudi Aramco, Saudi ArabiaBJ. We have been assigned to use the, as we have a contract with them.
Savia, Peru BJ. Because they have the only offshore technology available.
Scan Consult, DenmarkHalliburton. Came out best in the tender process for commercial and technical factors.
Shell Norske, Norway Schlumberger. Better for deepwater wells.Shell UK Ltd, Scotland Schlumberger. Most experienced engineers on location.
Shell, BruneiSchlumberger. In Brunei, the market is very small for these solutions, we select them and we are happy with them.
Shell, Canada BJ. Alliance.
RESPONDENT REASON FOR SUPPLIER SELECTION - CEMENTING SERVICES
Shell, Denver, CO BJ. Price cost.Shell, Egypt Halliburton. Technical qualification and price.
Shell, Houston, TXHalliburton. Better expertise easier to work with wide ranges of product and equipment.
Shell, Houston, TX Halliburton. Technology.Shell, Houston, TX Halliburton. They have a good organization.Shell, Netherlands Halliburton. Technical solution and cost.Shell, New Orleans, LA Halliburton. Technology.Shell, Nigeria Schlumberger. Highly skillful personnel.
Sinclair Oil & Gas Company, Salt Lake City, UTHalliburton. It was going to be the deep/high temp strings. Any jobs more critical we use Halliburton.
SM Energy, Tulsa, OK Halliburton. Price cost and quality service.
Spiral EnergyHalliburton. They were available and it was a plugging job and BJ didn’t have coil.
Stat Oil ASA, Norway Halliburton. Already on the rig.Stat Oil, Nigeria Schlumberger. Track record.
STOS - Shell, New ZealandHalliburton. They have bigger market share and good support services.
Talisman Energy Norge, Norway Halliburton. Most consistent product quality.Talisman Energy UK Ltd, Scotland Schlumberger. Availability (on the rig).Talisman Energy, Peru Schlumberger. Availability/price cost.
Tecpetrol, ArgentinaHalliburton. Because it’s a supplier we have known for many years in this service.
Total E&P Norge, Norway Schlumberger. Best for HP/HT work.Total E&P UK Ltd, Scotland Halliburton. Best quality service.Total, Argentina Halliburton. Mainly by costs.Total, France Schlumberger. Ability to provide services in the area.Total, Houston, TX Halliburton. Quality service/technology.
Total, IndonesiaHalliburton. The main reason for selecting them is that they are price competitive. We have specified vendors for every rig.
Total, Indonesia Schlumberger. They won the bid because of low price.Total, Nigeria Schlumberger. Good availability of equipment.Total, Qatar Halliburton. We have a tender process and they won the bid.Tullow Oil, UK Halliburton. On the rig already.
TXM O&G Exploration, HungarySchlumberger. Because of the long standing relationship we have with them.
Ultra Petroleum, Englewood, CO Halliburton. Cost and performance.Ultra Petroleum, Tulsa, OK BJ. Technical support.Ultra Technology, Englewood, CO Halliburton & Schlumberger. Cost, equipment available/resources.
VICO, IndonesiaHalliburton. They are price competitive and they are good in their HSE programs.
VICO, IndonesiaHalliburton. We have a tender process and as their pricing was competitive, they won the bid.
Williams, Denver, CO Schlumberger. Value for money - price competitiveness.Williams, Parachute, CO Halliburton. Consistent product quality.Williams, Parachute, CO Halliburton. Job quality/performance/price.Wintershall, Netherlands Schlumberger. Product quality and level of operational support.
Wintershall, QatarHalliburton. The only reason we selected them is that they are cost effective.
Woodside Energy, Australia Halliburton. They are competitive.
XTO Energy, Midland, TXBJ & Halliburton. Both companies perform well in cementing areas for past years.
XTO Energy, Oklahoma City, OK Cal-Frac, Key Energy. I use both of these equally.XTO Energy, Tyler, TX BJ, Halliburton, Schlumberger. Price and quality service.
RESPONDENT BAKER HUGHES - STRENGTHSAddax Petroleum, Nigeria Good equipment insulator - personnels.ADMA, Abu Dhabi Reliability of their products.Agip, Nigeria Good big bore application.Agip, Nigeria Good stability and retrievability.Anadarko Petroleum, Indonesia Their customer service and follow ups.Andes Petroleum, Ecuador They have a good quality in submersible pumps.BHP Billiton, Australia Fairly priced.BP, Canada Drilling capabilities.BP, Columbia Down hole tools.BP, Indonesia Their product performance is good.BP, Scotland Reliable equipment.BPZ, Peru Good service in completion.British Gas, Nigeria The tubing retrievable valve are unique.Cabinda Gulf Oil Company, Angola No knowledge of Baker Hughes cementing.Cano Petroleum Inc, Ft Worth, TX Networking, they're everywhere.Carigali Hess Operating Co, Malaysia They have better cementing equipment in some area.Chevron, Nigeria Good Baker oil tool cementing valves.Cimarex, Midland, TX Price and availability.
CNOOC, ChinaCementing additives, cementing tools, unbalanced wells, anti leakage cement.
CNOOC, China Price.CNOOC, China Technical strength.CNOOC, Nigeria Good stage cementing and squeezing.Conoco Phillips, Algeria Experience and quality of the people.Conoco Phillips, Anchorage, AK Experienced people and work well with other vendors.Conoco Phillips, Farmington, NM Staff and technology.Conoco Phillips, Nigeria Good matching field data.El Paso Energy, Houston, TX Personnel.ENI, Algeria Never used.ENI, India They have good marketing strategy.ENI, Italy Quality service.EOG Resources, China They have good product technology.Esso Nigeria Limited, Nigeria Good system optimization for cementing operation.Exxon Mobil, Nigeria Good in firefighting and capping.Forest Oil, Denver, CO Service/price.
High Exploration & Production, Oklahoma City, OK Chemical program.INPEX Corporation, Indonesia They have good brand reputation and technology.KNOC, Nigeria Good PAC valves.Kuwait Oil Company, Kuwait It is a professionally organized company.Maersk Oil & Gas, Denmark Cost.Marathon, Houston, TX Good service.Nigeria Petroleum National Company, Nigeria Good cement sheath consideration.Origin Energy, Australia They provide good package and good fitment services.OXY, Oman Their strength is their erection drilling.OXY, Tupman, CA Diverter equipment.PDVSA, Venezuela Technical support.Pemex, Mexico Company with good reputation.
Pemex, MexicoThey have good reputation but three years ago didn't work with them.
Petrobras, Brazil Equipment quality.Petrobras, Brazil Software cementing.Petrobras, Columbia Good image.Petrobras, Houston, TX Good reservoir simulation and analytical tools.Petrobras, Nigeria Good equipment quality.
RESPONDENT BAKER HUGHES - STRENGTHSPetrobras, Peru They have good tools.Petrochina Changqing Oilfield, China Its profession, the drill bit, down hole tools, refloatation.Petroecuador, Ecuador Good technology and technical support.
Petrogulf Corp, Denver, COQuality control on their tools, no failures, very well trained people.
Petroleum Development Oman, OmanThey are the market leaders in liner hanger and they have good bits.
Petronas, Malaysia Their product quality is their strongest attribute.
Petronas, Malaysia They have niche technology which is their strongest attribute.Pioneer Natural Resources, Irving, TX Strong equipment design and manufacturing.Pluspetrol, Argentina Is a leader in technology.Premier Oil, Vietnam They are responsive and have good product quality.PTTEP, Thailand Their experience in this area is their strength.RasGas Co Ltd Their strength is that they have experienced manpower.Reliance Energy, Midland, TX Technology.Repsol YPF, Argentina They have good tools.Safer E&P Operation, Yemen World wide support.Saudi Aramco, Saudi Arabia They have reliable equipment.
Savia, PeruBaker Hughes don't have cementing services, now is united with BJ.
Scan Consult, Denmark Directional drilling.
Shell, BruneiThey are really keen to get into this market. They are very enthusiastic.
Shell, Nigeria As a good package of self equalizing.Sinclair Oil & Gas Company, Salt Lake City, UT Quality and reliability.Stat Oil, Nigeria Good hydraulic locking mechanism.Total, France Good equipment for setting cement plugs.Total, France They bought BJ and do good bond log analysis.Total, Indonesia They seem to be on all over the map for their work.Total, Nigeria Good selective casing and connections.
Wintershall, QatarThey are able to provide whatever services we ask for at any given time.
Woodside Energy, Australia Wide range of product and services.
XTO Energy, Midland, TXThey got directional targets towards technology, that their strongest.
RESPONDENT BAKER HUGHES - WEAKNESSESAddax Petroleum, Nigeria Improve on the cost.ADMA, Abu Dhabi They need to customize their products.Agip, Nigeria Improve on installation and cost exposure.Agip, Nigeria Improve on operating pressure.Anadarko Petroleum, Indonesia Technological capabilities.Andes Petroleum, Ecuador Technical support, personnel capable.BHP Billiton, Australia New technology.BP, Canada Service.BP, Columbia Drilling fluids.BP, Scotland Need to respond quicker.
BPZ, PeruThey don't have cementing services, maybe with BJ Services are stronger in cementing.
British Gas, Nigeria Improve on shallow set safety valves.Cabinda Gulf Oil Company, Angola Lack of experience.
Cano Petroleum Inc, Ft Worth, TXTheir size of company. The turnover rate, very seldom see the same people more than once.
CEPSA, Spain Not managed to develop a brand for cementing.Chevron, Nigeria Improve operational efficiency with tools.Chevron, Thailand They are not locally available.
CNOOC, China
Extensive business scope, but not intensive enough, it means that being beyond its own ability to do so.
CNOOC, China Overall technology.CNOOC, Nigeria Improve more on planning procedures.Conoco Phillips, Farmington, NM Quality equipment.Conoco Phillips, Nigeria Poor analysis of classic well control.Dana Petroleum, Egypt Not present as a cementing company in Egypt.Devon Energy, Houston, TX Their operator relationships with others.El Paso Energy, Houston, TX Directional work.ENI, Algeria Not available in Algeria.ENI, Italy Expandable tools for liner anchor cementing.EOG Resources, China It is a bureaucratic organization.Esso Nigeria Limited, Nigeria Improve more on the HSE.Exxon Mobil, Nigeria Improve more on freezing and hot tapping.Forest Oil, Denver, CO Technology/availability.
High Exploration & Production, Oklahoma City, OK Their sales.INA, Croatia Quality of equipment.
INPEX Corporation, IndonesiaThey don't have efficient personnel and they are weak in their depth of service.
KNOC, Nigeria Improve on open hole anchoring.
Kuwait Oil Company, KuwaitThey need to improve their liner hanger in high solid situations.
Marathon, Houston, TXGetting out the information that they have cementing now.
Marathon, Houston, TX Salesperson relationship.
Nigeria Petroleum National Company, NigeriaImprove high production rate typical of larger tubing sizes.
Origin Energy, Australia They are expensive.OXY, Oman They are weak in their cementing products.PDVSA, Venezuela More experience in cementing.Pemex, Mexico Capable personnel.Perenco, Columbia Availability, high costs.
RESPONDENT BAKER HUGHES - WEAKNESSESPetrobras, Brazil Improve on stage cementing and squeezing.Petrobras, Brazil Reliable equipment.Petrobras, Columbia Customer service.
Petrobras, Houston, TXImprove more on nodal analysis for planning new field.
Petrobras, Nigeria Low experience record.
Petrobras, PeruHas no presence in Peru, we don't know in the cementing area.
Petrochina Changqing Oilfield, ChinaTo enlarge the service range, and the scale of the service with limited service station in China.
Petroecuador, Ecuador All materials are standardized.
Petrogulf Corp, Denver, COTheir sales reps don’t know the product line as good as they should.
Petronas, Malaysia High price is their weakest attribute.Petronas, Malaysia Lack of integration is their weakest attribute.
Pioneer Natural Resources, Irving, TXThey don’t do cementing, if they merge with BJ it will happen.
Plains Exploration & Production, Bakersfield, CA Quality control of mixing cement.Pluspetrol, Argentina High prices.
Premier Oil, VietnamDisorganized management in terms of responsibilities and lack of global vision.
PTTEP, Thailand Their pricing structure is weak.
Quicksilver Resources, FT Worth, TXNot known as a cementing company - associate with drilling process.
RasGas Co Ltd They need to improve on technical expertise.Reliance Energy, Midland, TX Pricing.Repsol YPF, Argentina Good pumping units.Safer E&P Operation, Yemen They are not competing with others in our area.Saudi Aramco, Saudi Arabia They are weak in their support service.
Scan Consult, Denmark
Could improve their whole cementing package. They're not as good at marketing themselves. They need to be more visible in telling people what they have to offer.
Shell, BruneiThe regional management is their weakness and they need to improve on that.
Shell, Nigeria Poor mixing equipment.Sinclair Oil & Gas Company, Salt Lake City, UT Price too high.Spiral Energy Availability.Total, France Service in parts of Africa.Total, Indonesia Lots of changes and instability in last 2 years.Total, Nigeria Improve on laboratory testing.Wintershall, Qatar Their pricing structure is weak.XTO Energy, Midland, TX Maybe just on communications.
RESPONDENT BJ SERVICES - STRENGTHS3-D Oil & Gas, Winters, TX Technology in their equipment - horsepower.Abu Dhabi Marine Operating Company, UAE Simulation is their strongest attribute.ADCO, UAE Their equipment is good.Addax Petroleum, Nigeria Well cement planning.ADMA, Abu Dhabi Chemical composition of their product is good.Agip, Nigeria Good intervention require system.Agip, Nigeria Good retrievable safety valves.Anadarko Petroleum, Indonesia The quality of people.Andes Petroleum, Ecuador Experience.Apache Khalda, Egypt Reliable equipment and good product performance.
Apache, CanadaAlong with cementing, they have great tubular drilling for U.B.C.
Baytex Energy, Canada Price.
BG Group, Algeria
They have come from a different client base more of a production environment in use of coil tubing and a lot of remedial work not necessarily connected to the oilfield.
BHP Billiton, Australia Availability of equipment.Bill Barrett Corporation, Denver, CO Price cost/competitiveness.
BP, CanadaThey do some little remedial work, very good tubular expertise.
BP, Columbia Availability.
BP, Houston, TX
Seahawk unit is new generation, high performance, high horsepower, very fast mixing rates for high volume top hole cementing, fast displacement rates, great back up capacity.
BP, Scotland Technical support.BPZ, Peru Good services in cementing and is in contract.
British Gas, Nigeria The flapper design virtually eliminates wireline damage.
Cabinda Gulf Oil Company, AngolaThey probably have a small percentage of cement work and therefore should be motivated to perform good work.
Cano Petroleum Inc, Ft Worth, TX Their company product line.Carigali Hess Operating Co, Malaysia They have efficient cementing services.CEPSA, Spain Good quality.Chesapeake, Oklahoma City, OK Reliable cementing equipment.
Chevron, ChinaThey have a specialty in a high pressure and high temperature technology.
Chevron, Indonesia They have very personnel.
Chevron, KuwaitThey have a good reputation, supply good products and have reasonable prices.
Chevron, Nigeria Using inflation tools in a variety of applications.Chevron, Thailand Familiarity and technical capabilities in Thailand.CNOOC, China Deep water cementing, cementing equipment.CNOOC, China Equipment.CNOOC, China High reliability of the equipment.CNOOC, Nigeria Good cement formulations.CNR International UK Ltd, Scotland Aggressive on price. Very flexible.
Conoco Phillips, AlgeriaAlways competitive on price and experience of the field personnel.
Conoco Phillips, Canada Availability; fleet size; field personnel.Conoco Phillips, Farmington, NM Personnel/staff.Conoco Phillips, Farmington, NM Pricing competitiveness.Conoco Phillips, Midland, TX Low price.Conoco Phillips, Nigeria Good state of the art software.
RESPONDENT BJ SERVICES - STRENGTHSContinental Resources, Enid, OK Price cost.Dana Petroleum, Egypt Competent at low technology.Devon Energy, Canada Very good equipment suite.Devon Energy, Houston, TX Offshore high pressure productivity/pumping.Devon Energy, Oklahoma City, OK Desire to make things right.DTE Energy, Ft Worth, TX Price competitiveness.Dune Energy, Lafayette, LA Equipment and personnel staff.Ecopetrol, Columbia Experienced operational staff.El Paso Energy, Houston, TX Personnel.El Paso Energy, Houston, TX Product service quality.Encana, Canada Success rate on time. Good availability.Encore Denbury, FT Worth, TX Price cost.Endeavour Energy UK Ltd, Scotland Good people.ENI, Algeria At the moment price competitive.ENI, Egypt High cooperation and cheapest price.ENI, India They have good experience in our field.ENI, Italy Consistent service.Esso Nigeria Limited, Nigeria Good primary cementing which … reliable.Exxon Mobil, Nigeria Good relief well design.Forest Oil, Denver, CO Service/price.Greymouth Petroleum, New Zealand Their coal tubing and frac- stimulation is effective.Hess Corp, Houston, TX Price.
High Exploration & Production, Oklahoma City, OK Very reliable.Hoang Long JOC, Vietnam They are good in building client relationship.Husky Energy, Canada Good well stimulation techniques - light plug system.
Husky Energy, CanadaPlacement of pumping, cementing, acidizing and tubular services. We use BJ Services extensively in China.
IEOC, Egypt Work in Egypt. Very good equipment and personnel.
INPEX Corporation, IndonesiaThey are good in terms of their technology, personnel and equipment.
Kaiser Exploration Ltd, Canada All work hard to get us products needed.Khalda Petroleum, Egypt Simplicity.KNOC, Nigeria Good in vertical, deviated or horizontal well bores.
Kuwait Oil Company, KuwaitIt is a moderate company; their manpower quality is moderate and their equipment is good.
Maersk Oil & Gas, Denmark Cost.Marathon, Houston, TX Good service/good equipment.Marathon, Houston, TX Salesperson relationship.
Mighty River Production, New ZealandThey have good pumping services, technical ability, experience and specially acidizing.
Newfield Exploration Company, Denver, CO Good equipment.Nigeria Petroleum National Company, Nigeria Desire operator 100% job success.OMV Petrom, Romania Experienced people and adaptive to situations.
ONGC, India They are cost effective and cordial with their customers.Origin Energy, Australia They are price competitive.OXY, Argentina Good service and results.OXY, Oman Their strength is their erection drilling.OXY, Tupman, CA Product.Pacific Rubiales Energy, Columbia They have experience in deep and complex wells.Panamerican, Argentina Solutions of lower cost.PDVSA, Venezuela Experienced in this area.PDVSA, Venezuela Same Baker Hughes.Pemex, Mexico Is a good supplier in fractures technology.
RESPONDENT BJ SERVICES - STRENGTHSPetrobras, Brazil In software cementing.Petrobras, Brazil Standard cementing blending.Petrobras, Columbia Good image.
Petrobras, Houston, TX Good in installation and inventions of cementing history.Petrobras, Nigeria Good pre-job arrangement.Petrobras, Peru The experience.
Petrochina Changqing Oilfield, ChinaIts profession, the pressure pump and the cementing technology.
Petroecuador, Ecuador Technical support have experienced personnel.
Petrogulf Corp, Denver, COThey don’t push additives or expensive things for specialty jobs.
Petrohawk Energy Corporation, Houston, TX Accountability, stand behind their work.Petrohawk Energy Corporation, Tulsa, OK Long history and experience.
Petronas, MalaysiaBJ Service's strongest attribute are competitive price and good performance.
Petronas, Malaysia Foam cementing experience is their strongest attribute.Pioneer Natural Resources, Irving, TX Good service.Pluspetrol, Argentina They have good equipment and prices.Pluspetrol, Peru Reliable equipment.Premier Oil, Vietnam Their strength is their simplicity.
PTTEP, ThailandTheir experience in this area is their strength. Baker Hughes have been taken over by BJ Services.
Range Resources, Cannonsburg, PA Broad range of cementing products.
RasGas Co Ltd Their strength is that they have experienced manpower.
Reliance Industries Limited, IndiaThey are approachable. They don’t have the best technology however they try to resolve the query.
Repsol YPF, Argentina Knows his customers.Repsol YPF, Brazil Experience.Repsol YPF, Peru Experience.Repsol YPF, Venezuela Customer services.Safer E&P Operation, Yemen Their quality equipment.Saudi Aramco, Saudi Arabia They have a good unit.Saudi Aramco, Saudi Arabia They provide good lab tests services.Savia, Peru Availability.Scan Consult, Denmark They handle conductors well.Shell, Canada Very good cement integrate tools, great people.
Shell, CanadaVery operational cementing - good displacement techniques.
Shell, Denver, CO Efficient customer service.Shell, Houston, TX Good equipment.Shell, Netherlands The professionalism of their staff.
Shell, NigeriaGood surface controlled subsurface safety valves. Good operation base and support on Bonga fields.
Sinclair Oil & Gas Company, Salt Lake City, UTGood service when they do the job very few things go wrong.
Spiral Energy Old and tired equipment.Stat Oil ASA, Norway Very willing people.Stat Oil, Nigeria Reliable valve can be manipulated.STOS - Shell, New Zealand They are very effective in terms of their services.Sun Energy, Houston, TX Good pump equipment/trucks.Talisman Energy UK Ltd, Scotland Overseas experience.Tecpetrol, Argentina In general it’s a good company with experience.Total E&P UK Ltd, Scotland Cheapest prices.
RESPONDENT BJ SERVICES - STRENGTHSTotal, Argentina Operational capability, responsiveness.Total, France Good quality services in small jobs.Total, France Response to client needs.
Total, IndonesiaThey have specialty in high pressure and high temperature technology.
Total, Nigeria Good significance of surface pressure factors.Tullow Oil, UK Low cost solutions.
VICO, IndonesiaThey have good personnel in terms of capability to complete the job.
Wintershall, NetherlandsThey are the only supplier of a particular centralizer that we use.
Wintershall, Qatar They have competitive pricing structure.Woodside Energy, Australia Reliability.
XTO Energy, Midland, TXPerform very well in the cementing area and have very advanced tools and equipment.
RESPONDENT BJ SERVICES - WEANESSES3-D Oil & Gas, Winters, TX Their cementing.
Abu Dhabi Marine Operating Company, UAEThey need to improve on technology and additive development.
ADCO, UAE Their weakest attribute is that their staff is not competent enough.
Addax Petroleum, NigeriaPoor maximization in the rates of draw down control.
ADMA, Abu DhabiTheir weakness is that they missing with some technologies.
Agip, Nigeria Good control system.Anadarko Petroleum, Indonesia Technological capabilities.Andes Petroleum, Ecuador More trained staff.Apache Khalda, Egypt Cement placement software.Apache, Canada Service supervisors.Baytex Energy, Canada Field equipment.
BG Group, Algeria
They are just smaller than the others and because they are small they can never guarantee equipment, which is why they are often overlooked here in Algeria.
BHP Billiton, Australia Skilled staff.BP, Canada Cost.BP, Columbia New technology.BP, Scotland Need to respond better/better availability.BPZ, Peru Technology.British Gas, Nigeria Improve on select T valve.
Cabinda Gulf Oil Company, AngolaCommit more resourcing to cementing operations and gain more experience through increased market share of cementing jobs.
Cano Petroleum Inc, Ft Worth, TX Scheduling.Carigali Hess Operating Co, Malaysia They have effective equipments.CEPSA, Spain Lacks equipment in some areas.Chevron, Indonesia They are weak in their marketing strategies.Chevron, Kuwait They need to market themselves better.
Chevron, NigeriaImprove on ranging from zone isolation to plug and abandonment.
Chevron, Thailand They have world wide support.
CNOOC, ChinaSmall market share, the development is too narrow, the service team is yet to be improved.
CNOOC, China Staff ability.CNOOC, Nigeria Improve more cementing guidelines.CNR International UK Ltd, Scotland Depth of R&D.
Conoco Phillips, AlgeriaSome quality of the equipment - too old, need newer equipment.
Conoco Phillips, Canada New technology.Conoco Phillips, Farmington, NM Technical support.Conoco Phillips, Farmington, NM Technology.Conoco Phillips, Midland, TX Poor equipment.Conoco Phillips, Nigeria Good modeling and interpretation.Contact Energy Ltd, New Zealand They are very expensive.Continental Resources, Enid, OK Availability of equipment and crew.Delta Petroleum Corp, Denver, CO Engineering and operations staff.Devon Energy, Houston, TX Equipment reliability.
Devon Energy, Houston, TXInability to look forward in terms of pricing and needs. They whine too.
Devon Energy, Oklahoma City, OK Availability.Ecopetrol, Columbia Better technology.El Paso Energy, Houston, TX Central Texas.
RESPONDENT BJ SERVICES - WEANESSESEncana, Canada More trucks.Encore Denbury, FT Worth, TX HP/HT.Endeavour Energy UK Ltd, Scotland Smaller pool of experience.ENI, Algeria Improve equipment and quality control.ENI, Egypt Personnel.
ENI, ItalyIn applications for acid gas environment and for expandable, self-healing cement.
Esso Nigeria Limited, Nigeria Poor identification of bottlenecks.Exxon Mobil, Nigeria Improper design of equipment component.Forest Oil, Denver, CO Technology/availability.Greymouth Petroleum, New Zealand Their cementing is not strong.Hess Corp, Houston, TX Equipment quality.
High Exploration & Production, Oklahoma City, OK Just maintaining their cost structure.
Hoang Long JOC, Vietnam The quality of their training needs to be improved.
Husky Energy, Canada Plug placement.IEOC, Egypt Technical advance.INPEX Corporation, Indonesia They don't have local presence.Khalda Petroleum, Egypt Customer service.KNOC, Nigeria Improve on cement slurry.Kuwait Oil Company, Kuwait They need to improve on their manpower.
Maersk Oil & Gas, DenmarkNeed to improve technical support and level of technology.
Maersk Oil North Sea Ltd, Scotland Not moved with the times.Marathon Norge, Norway Product quality.Marathon, Houston, TX High temperature, high cementing.Marathon, Houston, TX Technology software.Mighty River Production, New Zealand Management support.Newfield Exploration Company, Denver, CO Region to region reliability.Nexen Petroleum UK Ltd, Scotland Less technically good.Nigeria Petroleum National Company, Nigeria Improve on completion density flexibility.
OMV Petrom, RomaniaDon’t have the full range of products, I.e. deepwater, swellable.
ONGC, India They are slow to respond.OXY, Argentina Improve technology and equipment.OXY, Oman They are weak in their cementing products.OXY, Tupman, CA Service.Pacific Rubiales Energy, Columbia Equipment.Panamerican, Argentina Better sales force.PDVSA, Venezuela Technical support.Pemex, Mexico Development new technology.Pemex, Mexico More services in cementing.Penn Virginia Corp, Cannonsburg, PA Price cost.Petrobras, Argentina Technical support.Petrobras, Brazil Improve on equipment performance.Petrobras, Brazil Reliable equipment.Petrobras, Columbia Customer service.Petrobras, Houston, TX Improve more on the separates system.Petrobras, Nigeria Improve more on the remote operation support.Petrobras, Peru Trained personnel.
Petrochina Changqing Oilfield, ChinaTo lower the operation expenses, to increase the market share.
Petroecuador, Ecuador All ok.
Petrogulf Corp, Denver, COThe last time I dealt with them they had new personnel, no complaints really.
Petrohawk Energy Corporation, Houston, TX Pricing.
RESPONDENT BJ SERVICES - WEANESSESPetronas, Malaysia Quality of personnel is their weakest attribute.
Petronas, MalaysiaThey need to improve on their quality of personnel.
Petzed, EgyptThey need more improvement in everything like equipment, laboratory and HSE.
Pioneer Natural Resources, Irving, TX The low density cements.Plains Exploration & Production, Bakersfield, CA Quality control of mixing cement.Pluspetrol, Argentina Improve technology.Pluspetrol, Peru Trained personnel.Premier Oil, Vietnam Lack of sufficient resources.PTTEP, Thailand Their pricing structure is weak.Questar, Oklahoma City, OK Their price/customer relations.RasGas Co Ltd They need to improve on technical expertise.
Reliance Industries Limited, India They need to improve on their technology levels.
Repsol YPF, Argentina Improve equipment.Repsol YPF, Brazil Customer service.Repsol YPF, Peru Improve technology.Repsol YPF, Venezuela Equipment reliable.Safer E&P Operation, Yemen They are not competing with others in our area.Saudi Aramco, Saudi Arabia Their personnel needs to be improved.
Saudi Aramco, Saudi Arabia They need to improve on their management skills.
Savia, Peru Capable personnel.Shell, Houston, TX Price cost.Shell, Houston, TX They could offer a lot more than what they do.Shell, Netherlands Overall integrated service and delivery.Shell, Nigeria Slow stages on current document.Sinclair Oil & Gas Company, Salt Lake City, UT Availability.Spiral Energy Customer service.Stat Oil ASA, Norway Reliability and quality of their equipment.
Stat Oil, Nigeria Improve on the control of apply internal pressure.
STOS - Shell, New Zealand They need to improve on their availability.Sun Energy, Houston, TX Price.Talisman Energy UK Ltd, Scotland Technically poor/poor availability.Tecpetrol, Argentina Technical support.Total E&P UK Ltd, Scotland Not good at complex work.Total, Argentina High prices.Total, France More presence in more countries.
Total, FranceTry to be present in the market for bigger areas of Africa like Angola.
Total, Indonesia Lots of changes and instability in last 2 years.Total, Nigeria Improve on gas migration.Tullow Oil, UK Low technology.
Wintershall, QatarTheir weakness is that they have old and poor quality equipment.
Woodside Energy, Australia Equipment availability.
RESPONDENT HALLIBURTON - STRENGTHS3-D Oil & Gas, Winters, TX Good service, around a lot - availability.
Abu Dhabi Marine Operating Company, UAETheir HP/HT well technology is better than others which is their strongest attribute.
Abu Dhabi National Oil Company, UAE Good service and quality are their strongest attributes.
ADCO, UAE Their equipment is good.Addax Petroleum, Nigeria Good package equipment performance.ADMA, Abu Dhabi Equipment quality and reliability of the product.Agip, Nigeria Good innovation design.Anadarko Petroleum, Indonesia They have quality equipment.Andes Petroleum, Ecuador Good technology.Antero Resources, Rifia, CO Equipment levels.Apache Khalda, Egypt Reliable equipment and good product performance.Apache North Sea Ltd, Scotland Competitive pricing. Quick to respond.
Apache, CanadaTrack record and technology, fine tuned zonal isolation procedures.
Baytex Energy, Canada Good technical expertise.
BG Group, AlgeriaGenerally they have a surplus of equipment and more competitively priced.
BG Group, Scotland Product quality. Reliability.BHP Billiton, Australia Skilled staff.Bill Barrett Corporation, Denver, CO Customer service.BP Norge, Norway Technical support. Equipment reliability.BP, Columbia Good technology.BP, Scotland Reliable/Quality equipment.
BPZ, PeruI know is leader in cementing but now is entering the country.
Britannia Operator Ltd, Scotland Good technical back up/service.
Cabinda Gulf Oil Company, AngolaThey have many resources committed to cementing quality and technology.
Cano Petroleum Inc, Ft Worth, TX Their network of people. Many resources.Carigali Hess Operating Co, Malaysia They have one of the best equipments in the market.Centrica Energy, Scotland Technical support. Product quality.CEPSA, Spain Have whatever you need.Chesapeake, Oklahoma City, OK Price cost.Chesapeake, Oklahoma City, OK Technical support.Chevron, Bakersfield, CA Cement additive technology.Chevron, China They have experience personnel.
Chevron, KuwaitThey have a good reputation and past record. They are technically sound and competent.
Chevron, NigeriaTools are optimized to deliver the highest operational efficiency.
Chevron, Thailand They have world wide support.CNOOC, China Big market share.CNOOC, China Equipment and tools.
CNOOC, China
Ultra low density cement slurries technology, foaming cement, nitrogen mechanically injected foam cement slurries cementing technology and cementing equipment.
CNOOC, Nigeria Good cement additives.CNR International UK Ltd, Scotland Product development, quality units.CNX Gas, Cannonsburg, PA Technology.Conoco Phillips, Algeria They have a good range of products.Conoco Phillips, Canada Foam cementing; specialty products.Conoco Phillips, China Cementing equipment.Conoco Phillips, Farmington, NM Reputation.Conoco Phillips, Farmington, NM Technology.
RESPONDENT HALLIBURTON - STRENGTHSConoco Phillips, Houston, TX Availability (# of jobs.)Conoco Phillips, Houston, TX Price/costs.Conoco Phillips, Midland, TX Technology.Conoco Phillips, Nigeria Good in global analysis.Conoco Phillips, Scotland Service quality.Contact Energy Ltd, New Zealand Strong reputation.Continental Resources, Enid, OK Bundle service.Crawley Petroleum Corp, Oklahoma City, OK Consistency/reliability.Dana Petroleum, Egypt Quality of people.Dapeco, Oman Availability and quality are their strongest attributes.Delta Petroleum Corp, Denver, CO Equipment, availability, field personnel.
Devon Energy, CanadaFoam cementing to tech based experienced. #1 modeling software going to purchase.
Devon Energy, Houston, TX Customer service and product availability.
Devon Energy, Houston, TXGood training program. Plenty of people and very service oriented and good R&D.
Devon Energy, Houston, TX Technology - technical support.Devon Energy, Navajo Dam, NM Availability and technology.Devon Energy, Oklahoma City, OK Software technology.DTE Energy, Ft Worth, TX Technology.Dune Energy, Lafayette, LA Technology/equipment.Ecopetrol, Columbia Reliable equipment.El Paso Energy, Houston, TX Availability more equipment.El Paso Energy, Houston, TX Equipment and personnel.Encana, Dallas, TX Performance.Encore Denbury, FT Worth, TX HP/HT.Endeavour Energy UK Ltd, Scotland Most experienced people.ENI, Algeria Stronger than other companies in equipment.ENI, Egypt Technology and technical support.ENI, India They have good equipment.ENI, Italy Consistent service and new tools for cementing.ENI, Italy Their light slurry.Enquest, Scotland Cost competitive. Experienced personnel.EOG Resources, China They have good product technology.EON Ruhrgas UK North Sea Ltd, UK North Sea track record - best pumps.Esso Nigeria Limited, Nigeria Standard artificial lifting.
Exxon Mobil, AustraliaThey have lots of good resources and they are almost everywhere on the planet.
Exxon Mobil, Nigeria Good in well cementing operation.Fairfield Energy Ltd, Scotland Experienced personnel, track record.Forest Oil, Denver, CO Technology/equipment.Gaz De France, Netherlands Good experienced personnel.GDF Suez E&P UK Ltd, Scotland Good responders/cost competitive.Greymouth Petroleum, New Zealand Cementing is their strength.Harouge Oil Operations, Libya A big company and organized in groups.Hess Corp, Houston, TX Float equipment.Hess Corp, Houston, TX Technology.
High Exploration & Production, Oklahoma City, OK Strong background.
Hoang Long JOC, Vietnam They are good in their research and development.Husky Energy, Canada Good balanced plug placement.IEOC, Egypt Very good equipment.INA, Croatia Price.
INPEX Corporation, IndonesiaTheir strength is their heritage, technology, equipment and personnel.
Kaiser Exploration Ltd, Canada Work hard to get us products we need.Khalda Petroleum, Egypt Reliable equipment.
RESPONDENT HALLIBURTON - STRENGTHS
Kuwait Oil Company, KuwaitThey are capable of supplying a variety of cementing designs.
Kuwait Oil Company, KuwaitThey are moving ahead day by day, they are good in research and developments.
Maersk Oil & Gas, Denmark Reliability.Maersk Oil North Sea Ltd, Scotland Best technical support. North Sea experience.Marathon Norge, Norway North Sea track record/specialist cements.Marathon, Houston, TX Everywhere in mid-continent.Marathon, Houston, TX Global resources.Marathon, Houston, TX Technology software.Marathon, Houston, TX Their good engineering support.
Mighty River Production, New ZealandThey have good pumping services, technical ability and experience.
Murphy Oil Company, Houston, TX Technology.Newfield Exploration Company, Denver, CO Availability and tech.Newfield Exploration Company, Tulsa, OK Flexibility.Nexen Petroleum UK Ltd, Scotland Global presence.Nigeria Petroleum National Company, Nigeria Good temperature modeling.Noble Energy, Houston, TX Pricing and availability.
Oil & Gas Development Company Limited, Pakistan They specialize in cementing jobs.
OMV Petrom, Romania The people they have and quality of equipment.OMV, Austria They offer speciality products of high quality.ONGC, India Their quality is their strongest attribute.Origin Energy, Australia Their market reputation.Origin Energy, Australia They have efficient personnel and equipment.OXY, Argentina Equipment.OXY, Bakersfield, CA Specialized technology.OXY, Houston, TX Reliable equipment.OXY, Oman They are good in their cementing products.OXY, Tupman, CA Technology and service.Pacific Rubiales Energy, Columbia Good equipment and experienced staff.Panamerican, Argentina Better equipment cementing.
Partex Oil & Gas, PortugalDon't have the newest technology, but offer the best overall service and best trained people. More client focused - a more complete package.
PDVSA, Venezuela Good quality in software and products.PDVSA, Venezuela Good quality.PDVSA, Venezuela Technology.Pemex, Mexico Immediate assistance.Pemex, Mexico Is a reliable supplier with experience.Pemex, Mexico Quality and technical support.Penn Virginia Corp, Cannonsburg, PA Technology - tech support.Perenco, Columbia Technology, good prices, experience.Perenco, UK Consistent, quality cement, proactive R&D.Petrobras, Argentina Quickly responds.Petrobras, Brazil Cementing guideline.Petrobras, Brazil The company more balanced.Petrobras, Columbia Customer service.Petrobras, Ecuador Good company cementing, technology.Petrobras, Houston, TX Consistency.Petrobras, Houston, TX Technology (personnel - staff).
Petrobras, Houston, TXVery good zonal seals system, ultra light technology good with liners.
Petrobras, Nigeria Good delivery period.
Petrobras, PeruIs a supplier who had retired from Peru but now has returned with great force.
RESPONDENT HALLIBURTON - STRENGTHS
Petrochina Changqing Oilfield, ChinaWith extensive services and being influential within the industry.
Petroecuador, Ecuador Reliable equipment.Petrogulf Corp, Denver, CO They seem to be technically proficient on their jobs.Petrohawk Energy Corporation, Houston, TX Experience.Petrohawk Energy Corporation, Tulsa, OK Technical expertise.Petroleum Development Oman, Oman Directional drilling.
Petronas, MalaysiaHalliburton better technology differentiates them from others.
Petronas, MalaysiaThey are very experienced in cementing services which is their strongest attribute.
Petzed, EgyptProfessionalism, high performance and excellent cement product.
Pioneer Natural Resources, Irving, TX Lots of equipment and long history of cementing.Plains Exploration & Production, Bakersfield, CA R&D equipment.Pluspetrol, Argentina They are all good, technology and good prices.Pluspetrol, Peru Good technology.Premier Oil, Vietnam They are historically well proven.Qatar Gas, Qatar They have good name and recognition in the market.Questar, Oklahoma City, OK Good experience their crews.Quicksilver Resources, FT Worth, TX Good equipment/reliable equipment.Range Resources, Cannonsburg, PA Overall field personnel.
RasGas Co LtdThey have the best technical equipment and they are the best overall operators.
Reliance Energy, Midland, TX Technology.
Reliance Industries Limited, IndiaTheir technology, lab facilities and simulation software are their strongest attributes. Their equipment supply is good. They are good in meeting timelines as well.
Repsol YPF, Argentina Good equipment and technology.Repsol YPF, Brazil Experience, good technology and tools.Repsol YPF, Spain A little bit more experienced people.
RWE Dea, UKNorth Sea track record/experience. Experienced personnel.
Safer E&P Operation, YemenTheir presence, establishment and experience in our area.
Santos, AustraliaThey are a global company and they have lots of experience.
Saudi Aramco, Saudi Arabia They have experience personnel.Saudi Aramco, Saudi Arabia They have the capability to work on various projects.Savia, Peru Good company in products and services.
Scan Consult, DenmarkThey have a whole range of services to a high standard, especially for lab work.
Shell Norske, Norway Quick responders/lower costs.Shell UK Ltd, Scotland Reliability. Competitive pricing.
Shell, BruneiThey are technically competent; they are geographically very well spread.
Shell, Canada Software modeling systems.Shell, Canada Very good opticem modeling software.Shell, Egypt Capabilities and technologies.Shell, Houston, TX Organization.Shell, Houston, TX Technology.
Shell, NetherlandsAbility to adapt their services to the needs of their customers.
Shell, New Orleans, LA Technology.Shell, Nigeria Ensure more cost effective operation.Sinclair Oil & Gas Company, Salt Lake City, UT Quality of their service.
RESPONDENT HALLIBURTON - STRENGTHSSM Energy, Tulsa, OK Quality equipment.Spiral Energy Technology and equipment.Stat Oil ASA, Norway Good responders. Experienced personnel.Stat Oil, Nigeria Good horizontal wells with one trip liner system.STOS - Shell, New Zealand They are good in terms of their availability globally.Sun Energy, Houston, TX Good reputation and good equipment.Talisman Energy Norge, Norway Most consistent product. Quick response.Talisman Energy UK Ltd, Scotland Most reliable equipment/good responders.Talisman Energy, Canada Big company, lots of technology and R&D.Tecpetrol, Argentina Good equipment and services.Total E&P Norge, Norway Technical backup. Very responsive.Total E&P UK Ltd, Scotland Technical service. Product quality.Total, Argentina Technical support and equipment reliability.Total, France Specialized slurry for deep wells.
Total, France They are able to identify the best way to sell technology.
Total, Houston, TX Technology.
Total, IndonesiaEasy to deal with and they are very honest and up front in their dealings.
Total, Indonesia Their strength is their personnel.Total, Nigeria Good mud removal and cement placement.
Total, Qatar Reliability and availability of equipments and personnel.
Tullow Oil, UK Experienced people.TXM O&G Exploration, Hungary Reliability. Ultra Petroleum, Englewood, CO #1 company. Cost and performance.Ultra Technology, Englewood, CO Availability of equipment.VICO, Indonesia Their strength is that they are more localized.
VICO, IndonesiaThey are price competitive and their HSE performance is very good.
Williams, Parachute, CO Cement quality.Williams, Parachute, CO Good quality performance.
Wintershall, NetherlandsEquipment availability is good. Quality of offshore personnel.
Wintershall, Qatar They have capable crews and quality product.Woodside Energy, Australia Equipment availability.
XTO Energy, Midland, TXJust their size company and resources are very well known.
XTO Energy, Oklahoma City, OK Supplier products.
RESPONDENT HALLIBURTON - WEANESSES
3-D Oil & Gas, Winters, TXTheir communication skills. Don’t think they like the small companies.
Abu Dhabi National Oil Company, UAELack of experience is the area where they need to improve on.
ADCO, UAE Their personnel are lacking in experience.Addax Petroleum, Nigeria Improve more on price.ADMA, Abu Dhabi They are weak in the research and development.Agip, Nigeria Improve on operation protection.Anadarko Petroleum, Indonesia The quality of people.Andes Petroleum, Ecuador More trained staff.Antero Resources, Rifia, CO Invoices.Baytex Energy, Canada Expensive.
BG Group, AlgeriaThey are always trying to crack a nut with a hammer a lot of overkill in their approach.
BG Group, Scotland Sometimes not available.BHP Billiton, Australia Equipment reliability.BP Norge, Norway Sometimes inconsistent. Product quality.BP, Columbia Availability of equipment.
BP, EgyptQuality assurance of equipment. Execution of some of their operations i.e. planning and management both on shore and shelf.
BP, Scotland Can be bad on availability.
Cabinda Gulf Oil Company, Angola Safety and equipment reliability can always be improved.
Cano Petroleum Inc, Ft Worth, TX Their scheduling and availability.Carigali Hess Operating Co, Malaysia Price competitiveness.Chevron, Bakersfield, CA Problem solving ability.Chevron, Kuwait They need to be customer focused.Chevron, Nigeria Improve on hydraulic locking mechanism.Chevron, Thailand They are not that big in cementing area.CNOOC, China Price.CNOOC, China The quality of the equipment is yet to be improved.CNOOC, Nigeria Improve on cement blending.CNR International UK Ltd, Scotland Not so good in responding.Conoco Phillips, Canada Price.Conoco Phillips, Farmington, NM Cost/prices.Conoco Phillips, Farmington, NM Technical support - overall performance.Conoco Phillips, Houston, TX Resources/equipment and people.Conoco Phillips, Houston, TX Technology.Conoco Phillips, Midland, TX Service.Conoco Phillips, Nigeria Improve more on underground blowout.Conoco Phillips, Scotland Price.Contact Energy Ltd, New Zealand They are in demand.Continental Resources, Enid, OK Price cost.
Crawley Petroleum Corp, Oklahoma City, OK Salesman in office - lack of knowledge (inexperienced).
Dana Petroleum, EgyptThey are the best cementing company in Egypt, but they can be as bad as you let them be!
Dapeco, OmanEquipment maintenance is the primary area they need to improve on.
Delta Petroleum Corp, Denver, CO Price cost.Devon Energy, Canada Personnel.
Devon Energy, Houston, TX Big corporation, sometimes get involved in the politics.
Devon Energy, Houston, TX Some product availability in technology.Devon Energy, Navajo Dam, NM Responsive and tech/field personnel.Devon Energy, Oklahoma City, OK Availability.
RESPONDENT HALLIBURTON - WEANESSESDTE Energy, Ft Worth, TX Field operations.Dune Energy, Lafayette, LA Personnel/staff.Ecopetrol, Columbia Experienced personnel.El Paso Energy, Houston, TX Down hole casing equipment.El Paso Energy, Houston, TX Lab support.Encana, Dallas, TX Availability.Encore Denbury, FT Worth, TX Price/costs.ENI, Algeria Price competitive.ENI, Egypt In the price.ENI, India They need to improve on their marketing strategies.ENI, Italy Improve software for cementing planning.
EOG Resources, CanadaRegional responsiveness, inconsistent performance from area to area (geographically.)
EOG Resources, China It is a bureaucratic organization.EON Ruhrgas UK North Sea Ltd, UK Need some more experienced personnel in North Sea.Esso Nigeria Limited, Nigeria Improve more on gathering l… and manifolds.
Exxon Mobil, AustraliaThey are too big due to which their quality gets affected in some regions.
Exxon Mobil, NigeriaGood adversely affects on the performance of the entire system.
Fairfield Energy Ltd, Scotland Old technology equipment.Forest Oil, Denver, CO Availability.Garco Energy, Englewood, CO Lack of sales contacts - (marketing).
Gaz De France, NetherlandsCould improve some of their equipment such as mix tanks.
Harouge Oil Operations, Libya Communication between client and the service company.
Hess Corp, Houston, TX Centralizers are weak.Hess Corp, Houston, TX Price.
High Exploration & Production, Oklahoma City, OK Price.
Hoang Long JOC, Vietnam They are weak in their customer relationships.IEOC, Egypt Availability.
INPEX Corporation, IndonesiaThey need to improve on their quality and reliability of products.
Kaiser Exploration Ltd, CanadaDon’t seem to care about smaller companies - not a priority.
Khalda Petroleum, Egypt Technical design.
Kuwait Oil Company, KuwaitSome of their additives are very sensitive, is their weakness.
Maersk Oil & Gas, DenmarkThe quality and knowledge of their personnel in terms of technical support and innovative solutions.
Marathon, Houston, TX Salesperson relationship.Marathon, Houston, TX Service.Marathon, Houston, TX Sometimes they have old equipment.Mighty River Production, New Zealand They need to be price competitive.Newfield Exploration Company, Denver, CO Region to region reliability.Nexen Petroleum UK Ltd, Scotland Need to introduce new chemical.Nigeria Petroleum National Company, Nigeria Improve on supplied reputation.Noble Energy, Houston, TX Technical personnel.OMV Petrom, Romania Computer simulation software.ONGC, India Their prices are very high.Origin Energy, Australia Their compliance is a problem.Origin Energy, Australia They need to be price competitive.OXY, Argentina Better results.OXY, Bakersfield, CA More customer focus.OXY, Houston, TX The tech support.
RESPONDENT HALLIBURTON - WEANESSESOXY, Oman They are weak in their drilling bits.OXY, Tupman, CA Product.Pacific Rubiales Energy, Columbia All is ok.Panamerican, Argentina In some products.
Partex Oil & Gas, Portugal Could be faster in response to any questions or problems.
PDVSA, Venezuela High cost.PDVSA, Venezuela Technical support.Pemex, Mexico Better prices.Pemex, Mexico Trained personnel.Penn Virginia Corp, Cannonsburg, PA Field personnel.Petrobras, Argentina They need to improve in quick responds too.Petrobras, Brazil Improve on cement additives.Petrobras, Brazil Reliable equipment.Petrobras, Columbia High prices.Petrobras, Ecuador Maybe better cost.Petrobras, Houston, TX Customer support.Petrobras, Nigeria Poor project management capability.Petrochina Changqing Oilfield, China Price way too high.Petroecuador, Ecuador Advanced technology.
Petrogulf Corp, Denver, CO Their costs are higher and seem to target big programs.
Petrohawk Energy Corporation, Houston, TX Accountability.
Petrohawk Energy Corporation, Tulsa, OKSometimes they take too long when they are doing a cementing job.
Petroleum Development Oman, Oman Lack of competency in their cementing staff.
Petronas, Malaysia Lack of technology integration is their weakest attribute.
Petronas, Malaysia Their high pricing is their weakest attribute.Petzed, Egypt Reduce the price a little bit.Pioneer Natural Resources, Irving, TX Service and consistency.Plains Exploration & Production, Bakersfield, CA Engineering services and communication.Pluspetrol, Argentina Depends on the area but not much.Pluspetrol, Peru I don't know, they are entering the market again.Premier Oil, Vietnam They don't seem to be interested in doing anything.Qatar Gas, Qatar Their personnel are lacking in expertise.Questar, Oklahoma City, OK Lower their prices.Quicksilver Resources, FT Worth, TX Price too high.RasGas Co Ltd Sometimes their prices are too high.Reliance Energy, Midland, TX Personnel staff.Reliance Industries Limited, India Their supply chain is their weakest area of operation.Repsol YPF, Argentina Customer service.Repsol YPF, Brazil Customer service.Safer E&P Operation, Yemen They need to improve on their logistics and support.Santos, Australia Their field personnel are inexperienced.Saudi Aramco, Saudi Arabia They are weak in their support service.Saudi Aramco, Saudi Arabia They need to improve on their management skills.Savia, Peru Don't know is coming back to this company.
Scan Consult, DenmarkQuality of personnel for cementing and directional tool research.
Shell Norske, Norway Some field personnel are inexperienced.Shell UK Ltd, Scotland Sometimes don’t send their most experienced people.Shell, Canada Cost.Shell, Egypt Consistency around the world.Shell, Houston, TX Improve the maintenance on equipment.Shell, Houston, TX Overall personnel (field).Shell, New Orleans, LA Field personnel.
RESPONDENT HALLIBURTON - WEANESSESShell, Nigeria Improve more on cement guidelines.Sinclair Oil & Gas Company, Salt Lake City, UT Availability.Spiral Energy Availability.Stat Oil ASA, Norway Consistent project quality (from area to area).Stat Oil, Nigeria Improve rupture disk.STOS - Shell, New Zealand They need to improve on support and services.Sun Energy, Houston, TX Personnel/customer service experience.
Talisman Energy, Canada Regional specific - not consistent from region to region.
Tecpetrol, Argentina In good prices.Total, Argentina Small technical issues.Total, France Far behind Schlumberger in offering new technologies.Total, France Reliability and speed of lab tests.Total, Houston, TX Personnel staff.
Total, Indonesia Sometimes in past technical support was a little problem.
Total, Nigeria Improve more on cement additives.Total, Qatar They need to improve on innovation.
TXM O&G Exploration, HungaryCustomer contact - need more meetings to increase co-operation.
Ultra Technology, Englewood, CO Tech support.
VICO, IndonesiaThey don't have good personnel. The engineers do a good job, but operators, who execute the jobs need to perform better.
VICO, Indonesia They need to improve on their field personnel.Wintershall, Netherlands Modeling - slurry design and customer support.Wintershall, Qatar Their equipment maintenance is weak.XTO Energy, Oklahoma City, OK Prices.
RESPONDENT SCHLUMBERGER - STRENGTHS
3-D Oil & Gas, Winters, TXThey're around local. They communicate well with us small operators.
Abu Dhabi Marine Operating Company, UAETheir strongest attribute is research and development of new technology, additives, projects and software.
Abu Dhabi National Oil Company, UAE Stability is their strength.
ADCO, UAE Their strongest attribute is their personnel with good experience.
ADMA, Abu Dhabi Commitment towards work is their strength.Agip, Nigeria Good cementing designs.Anadarko Petroleum, Indonesia They have good technology products.Andes Petroleum, Ecuador Development technology.Antero Resources, Rifia, CO Technical expertise.Apache North Sea Ltd, Scotland More experienced North Sea personnel.Apache, Canada Good techniques in cementing.ATP Oil & Gas, Houston, TX Technology (support) tech.Baytex Energy, Canada Good technical expertise.
BG Group, AlgeriaVery good on research into the chemical side and on software modeling.
BG Group, Scotland Most experienced personnel.BHP Billiton, Australia Equipment availability.Bill Barrett Corporation, Denver, CO Technology.BP, Angola Availability of personnel and equipment.BP, Columbia New technology.BP, Scotland Quality equipment and personnel.BPZ, Peru Good technology.Britannia Operator Ltd, Scotland Good for integrated projects.
Cabinda Gulf Oil Company, Angola Committed to cementing quality and new technology.
CEPSA, Spain Have caught up and also have whatever you need.Chesapeake, Oklahoma City, OK Quality service.Chesapeake, Oklahoma City, OK Technical support. Chevron, Bakersfield, CA Customer focus.Chevron, China They have good product technology.
Chevron, Indonesia They have the best technology as compared with others.
Chevron, KuwaitThey are technically very strong and giving a chance to their personnel to do variety of jobs.
Chevron, Nigeria Non contaminated cement is spotted at the tool for inflation.
Chevron, Thailand They have world wide support.CNOOC, China Certain ability and technology, excellent services.
CNOOC, China Diversified services, staff has high service perception.
CNOOC, ChinaHigh intensity cement, deep water cementing, anti leakage cement slurries.
CNOOC, Nigeria Good casing hardware.CNR International UK Ltd, Scotland Strong on modeling. Quality units.CNX Gas, Cannonsburg, PA Quality service and equipment.Conoco Phillips, Algeria Technical experience.Conoco Phillips, Anchorage, AK Field experience.Conoco Phillips, China With good cementing service and software.Conoco Phillips, Farmington, NM Overall performance.Conoco Phillips, Farmington, NM Personnel/staff.Conoco Phillips, Houston, TX Resources/staff.Conoco Phillips, Houston, TX Technology.
RESPONDENT SCHLUMBERGER - STRENGTHSConoco Phillips, Midland, TX Service.Conoco Phillips, Nigeria Good in gas deliverability planning program.Conoco Phillips, Scotland Good price/value for money.Continental Resources, Enid, OK Safety programs.Delta Petroleum Corp, Denver, CO Technology.
Devon Energy, CanadaUsing for a test pilot program (chops) to compare cementing jobs with Halliburton.
Devon Energy, Houston, TX Equipment reliability.Devon Energy, Houston, TX Specialized technology and high reputation.Devon Energy, Houston, TX Technology.Ecopetrol, Columbia Better technology.El Paso Energy, Houston, TX High price.El Paso Energy, Houston, TX Technology.Encore Denbury, FT Worth, TX Consistency.Endeavour Energy UK Ltd, Scotland Good equipment/people.
ENI, AlgeriaVery wide availability. Company most used in Algeria. Quite good equipment and good local support.
ENI, Egypt Technology and technical support.ENI, India They are good in terms of their marketing.ENI, Italy Continue to update research.Enquest, Scotland Best equipment reliability.EOG Resources, China They have good product technology.
EON Ruhrgas UK North Sea Ltd, UK Best quality cement, most experienced personnel.
Esso Nigeria Limited, NigeriaGood bottleneck which serve as framework for a good design.
Exxon Mobil, AustraliaThey are globally available and they have efficient personnel.
Exxon Mobil, Houston, TX Light cement.Exxon Mobil, Nigeria Good method on the systems wide analysis.Fairfield Energy Ltd, Scotland Marketing, good reliable equipment.Forest Oil, Denver, CO Technology.Garco Energy, Englewood, CO Marketing and performance.Gaz De France, Netherlands State of the art equipment.GDF Suez E&P UK Ltd, Scotland Best for problematical/HP/HT wells.Greymouth Petroleum, New Zealand They are very good in logging.Harouge Oil Operations, Libya May have some specialty cement additives.Hess Corp, Houston, TX Equipment.Hess Corp, Houston, TX Generally in every market place.
High Exploration & Production, Oklahoma City, OK Tech, ability to bundle a lot of service together.
Husky Energy, Canada Capabilities and tools and track record.
Husky Energy, CanadaWe use offshore "white rose", very good cementing operation.
IEOC, Egypt Technically good.
INPEX Corporation, IndonesiaThey are good in terms of their technology, personnel and equipment.
Kaiser Exploration Ltd, Canada Work hard to get us products we need.Khalda Petroleum, Egypt Technical design.Kuwait Oil Company, Kuwait They are good in research and developments.
Kuwait Oil Company, Kuwait They have a good range of slurries design and additives.
Maersk Oil & Gas, Denmark Skill level of personnel and technology they use.Maersk Oil North Sea Ltd, Scotland Most reliable equipment. Quality cements.Marathon Norge, Norway Product quality. Equipment reliability.
RESPONDENT SCHLUMBERGER - STRENGTHSMarathon Oil Uk Ltd, Scotland Quality and reliability of their equipment.Marathon, Houston, TX Good global resource/technology.Marathon, Houston, TX Good sales people.Marathon, Houston, TX Quality people, smart and well trained.Murphy Oil Company, Houston, TX Technology.Nexen Petroleum UK Ltd, Scotland Quality product.Nigeria Petroleum National Company, Nigeria Good computer program used for job design.Noble Energy, Houston, TX Quick response and tech personnel.OMV Petrom, Romania Complete range of products. Good simulation.
OMV Petrom, RomaniaMost of their jobs are successful. Good availability. High quality personnel.
OMV, Austria Good light weight cement.
ONGC, IndiaThey are quick in responding which is their strongest attribute.
Origin Energy, AustraliaThey are the best in terms of technology and they have good HSE programs.
Origin Energy, Australia They have good technology.OXY, Bakersfield, CA Technology.OXY, Houston, TX The tech support.OXY, Oman Their strength is their bong logging.OXY, Tupman, CA Equipment and service.Panamerican, Argentina Solutions of high technology.Partex Oil & Gas, Portugal Very innovation, will always try to offer a solution.PDVSA, Venezuela Good cementing tools like records, directional.PDVSA, Venezuela Good quality same level Halliburton.PDVSA, Venezuela Technical support and customer service.Pemex, Mexico Good technology.Pemex, Mexico Records in tool wells.Penn Virginia Corp, Cannonsburg, PA Field personnel.Perenco, UK Best for integrated services.Petrobras, Argentina Good technology.Petrobras, Brazil Better equipment.Petrobras, Brazil Cement formulations.Petrobras, Ecuador Good technology.Petrobras, Houston, TX Good technology on pressure traverse curves.Petrobras, Houston, TX Price cost.Petrobras, Houston, TX Technology and service.Petrobras, Nigeria Good company policies.Petrobras, Peru Advanced technology.
Petrochina Changqing Oilfield, China Its profession and the well measurement is its advantage.
Petroecuador, Ecuador They have gathering operations.
Petrogulf Corp, Denver, COGet the industry standard for open hole logging and never tools.
Petrohawk Energy Corporation, Houston, TX Pricing and availability.
Petroleum Development Oman, OmanThey are the technology leaders, they invest a huge amount of money on research and development and they have competent staff as they pay them accordingly.
Petronas, Malaysia Process control equipment is their strongest attribute.
Petronas, Malaysia Their strongest attribute is their technology.
Petzed, EgyptProfessionally, high performance and excellent cement product.
RESPONDENT SCHLUMBERGER - STRENGTHS
Pioneer Natural Resources, Irving, TXThey are very aggressive with their service and follow ups, unique business arrangements and plan for your needs.
Plains Exploration & Production, Bakersfield, CA Customer service.Pluspetrol, Argentina Technology and good products.Pluspetrol, Peru Technical support.
Premier Oil, VietnamThey have good technology products and have special applications.
PTTEP, ThailandTheir quick response and efficient product technology are their strengths.
Qatar Gas, Qatar They have good name and recognition in the market.
Questar, Oklahoma City, OK Technology.Quicksilver Resources, FT Worth, TX Great equipment.Range Resources, Cannonsburg, PA Technology.RasGas Co Ltd Some of the equipment is very good.Reliance Industries Limited, India Their technology is their strongest attribute.Repsol YPF, Argentina Good technology.Repsol YPF, Brazil Technology.Repsol YPF, Peru Technology and additives.Safer E&P Operation, Yemen They are good in logistics and support.Santos, Australia Their cementing head equipment is good.Saudi Aramco, Saudi Arabia They have the best technology.
Saudi Aramco, Saudi Arabia They have the capability to work on various projects.
Savia, Peru Good equipment.Scan Consult, Denmark Well trained personnel.Shell Norske, Norway Most reliable products and equipment.Shell UK Ltd, Scotland Quality products and people.
Shell, BruneiThey are technically competent; they have a very good distribution and have consistent management style.
Shell, Canada Tools.Shell, Canada Tools. Shell, Egypt Capabilities and technologies.Shell, Houston, TX Field personnel.Shell, Houston, TX Good technology.Shell, Netherlands Very organized. Spread of integrated services.Shell, New Orleans, LA Field personnel and technical support.Shell, Nigeria Good completion using a nonequalizing valve.Sinclair Oil & Gas Company, Salt Lake City, UT Price.SM Energy, Tulsa, OK Technology leadership.Spiral Energy Technology.Stat Oil ASA, Norway Best technical support. Quality products.STOS - Shell, New Zealand They have the best technology.Talisman Energy Norge, Norway Technical support. Very reliable equipment.Talisman Energy UK Ltd, Scotland Technically superior/quality product.
Talisman Energy, CanadaGood in Canada, large, lots of R&D and resources going thru growing pains.
Total E&P Norge, Norway Good product quality. North Sea track record.Total, Argentina Technological development.Total, France Global coverage.Total, France Offer new technologies. Cover all areas.Total, Indonesia Their product technology is their strength.Total, Qatar Innovation.Tullow Oil, UK Technologically best.
RESPONDENT SCHLUMBERGER - STRENGTHSTXM O&G Exploration, Hungary In house technology.Ultra Petroleum, Englewood, CO Not as good in performance.Ultra Technology, Englewood, CO Cost and resources.
VICO, IndonesiaPeople competencies, their products and their HSE performance is very good.
Wintershall, NetherlandsCustomer support, high - spec cement products and modeling.
Wintershall, Qatar They have capable crews and quality product.Woodside Energy, Australia Technology.
RESPONDENT SCHLUMBERGER - WEANESSES3-D Oil & Gas, Winters, TX Their prices a little high.Abu Dhabi Marine Operating Company, UAE Their prices are very high.Abu Dhabi National Oil Company, UAE Their prices are high hence this is their weakest area.ADCO, UAE They need to improve on their equipment quality.ADMA, Abu Dhabi They don't have consistent products.Agip, Nigeria Improve more on job performance.Anadarko Petroleum, Indonesia The quality of people.Andes Petroleum, Ecuador The same more trained staff.Antero Resources, Rifia, CO Supplier services.Apache North Sea Ltd, Scotland Too expensive sometimes to justify use.Apache, Canada Cost.Baytex Energy, Canada Field equipment.
BG Group, AlgeriaPoor customer relations and that tends to be their reputation globally not just here in Algeria.
BG Group, Scotland Too expensive.BHP Billiton, Australia Price is too high.BP, Angola Simulation.BP, Columbia High costs.BP, Scotland Still the most expensive.BPZ, Peru High prices.Britannia Operator Ltd, Scotland Too expensive.Cabinda Gulf Oil Company, Angola Safety, reliability and price.
Cano Petroleum Inc, Ft Worth, TXWe had no follow up from them. I was displeased with them.
Carigali Hess Operating Co, Malaysia They are not that much experienced.CEPSA, Spain Less experienced staff.Chevron, Bakersfield, CA Weaker additive line.Chevron, China They are weak in their support.Chevron, Indonesia Their pricing structure is weak.
Chevron, KuwaitSince their people are doing variety of jobs, they are not customer focused.
Chevron, Nigeria Improve on loss of cement to the liner.Chevron, Thailand They are not that big in cementing area.CNOOC, China No weak points, in my opinion.
CNOOC, ChinaWith very small market share in cementing, unbalance in business development.
CNOOC, Nigeria Improve more on site mixing equipment.CNR International UK Ltd, Scotland Most expensive, poor technical support sometimes.Conoco Phillips, Algeria Field personnel do not have that much experience.Conoco Phillips, Farmington, NM Cost/prices.Conoco Phillips, Farmington, NM Pricing competitiveness.Conoco Phillips, Houston, TX Availability (# of jobs.)Conoco Phillips, Houston, TX Price/costs.Conoco Phillips, Midland, TX Technology.Conoco Phillips, Nigeria Improve more on oil base mud investigation.Conoco Phillips, Scotland Technical support.Continental Resources, Enid, OK Price cost.Dana Petroleum, Egypt Quality of people.Dapeco, Oman Availability is the area they need to improve on.Delta Petroleum Corp, Denver, CO Availability and price cost.Devon Energy, Canada Cost.Devon Energy, Houston, TX Flexibility.Devon Energy, Oklahoma City, OK Availability.Ecopetrol, Columbia Experienced personnel in the field.El Paso Energy, Houston, TX Consistency.El Paso Energy, Houston, TX Upper management.Encana, Canada Availability and cost.
RESPONDENT SCHLUMBERGER - WEANESSESEncore Denbury, FT Worth, TX Customer service - personnel staff.Endeavour Energy UK Ltd, Scotland Too expensive/arrogant.ENI, Algeria Could improve their upgrading equipment.ENI, Egypt Laboratory.ENI, India Their weakness is that their personnel is arrogant.ENI, Italy Cost - capability to reduce cost.ENI, Italy Their light slurry.Enquest, Scotland Slow response. Very expensive.EOG Resources, China Their service is very poor.EON Ruhrgas UK North Sea Ltd, UK Most expensive.Esso Nigeria Limited, Nigeria Lack efficient field wide flow system.Exxon Mobil, Nigeria Poor performance of the well rate.Fairfield Energy Ltd, Scotland Poor analysis of problems.Forest Oil, Denver, CO Customer service/availability.
Gaz De France, NetherlandsKeep personnel in one location rather than moving them about.
GDF Suez E&P UK Ltd, Scotland Very expensive.
Harouge Oil Operations, Libya Communication between client and the service company.
Hess Corp, Houston, TX Tech support.Hess Corp, Houston, TX The people - C5R/ Tech support.
High Exploration & Production, Oklahoma City, OK Customer service.
Husky Energy, Canada Cost.IEOC, Egypt Equipment not working reliably.
INPEX Corporation, IndonesiaThey need to improve their pricing structure and customer service.
Kaiser Exploration Ltd, CanadaDon’t seem to care about smaller companies - not a priority.
Khalda Petroleum, Egypt Equipment failure.Kuwait Oil Company, Kuwait Sometimes they equipment gives problems.
Maersk Oil & Gas, Denmark
When dealing with Schlumberger you always feel they would want to trick you a bit if they could - they are a little too smart on costing, and could be more trustworthy. When dealing with other companies you feel there's more of a gentlemanly…
Maersk Oil North Sea Ltd, Scotland Still the most expensive.Marathon Norge, Norway Price/responsiveness/availability.Marathon Oil Uk Ltd, Scotland Most expensive.Marathon, Houston, TX Price.Marathon, Houston, TX Salesperson relationship.Mighty River Production, New Zealand They need to be price competitive.Nexen Petroleum UK Ltd, Scotland Less experienced people on shore.Noble Energy, Houston, TX Field personnel.OMV Petrom, Romania Too young and inexperienced.OMV, Austria Personnel training is their main weakness.
ONGC, IndiaTheir area of weakness is their stringent policies due to which it becomes inconvenient for us to work with them.
Origin Energy, Australia They are too scared to get equipment on the ground.Origin Energy, Australia They need to be price competitive.OXY, Argentina In service, results, equipment and technology.OXY, Bakersfield, CA The amount of equipment.OXY, Houston, TX Reliable equipment.OXY, Tupman, CA Cement blends product.Panamerican, Argentina Prices.
RESPONDENT SCHLUMBERGER - WEANESSES
Partex Oil & Gas, Portugal
Feel like they are just selling a job- not client focused, always dealing with different people so no continuity of service. They send trainees on what they consider to be an easy job- they seem to have an arrogant attitude to clients.
PDVSA, Venezuela Cementing technology.PDVSA, Venezuela High cost.PDVSA, Venezuela Improve equipment.Pemex, Mexico Cementing services.Pemex, Mexico Open to the market.Penn Virginia Corp, Cannonsburg, PA Technology.Perenco, UK Always the most expensive.
Petrobras, ArgentinaIn sales, when we need call tender process they send your attorney. (It's a big story.)
Petrobras, Brazil Improve on cement planning procedures.Petrobras, Brazil Prices.Petrobras, Columbia Technology, prices, customer services.Petrobras, Ecuador High prices.Petrobras, Houston, TX Customer support.Petrobras, Houston, TX Improve more on the PI models.Petrobras, Houston, TX Too technical.Petrobras, Nigeria Improve more on specific technology.Petrobras, Peru It's trade policy (commercial policy).
Petrochina Changqing Oilfield, China Enlarge its service range and to increase its market share.
Petroecuador, Ecuador Trade policies.
Petrogulf Corp, Denver, COThey tend to transfer people all over the globe so you don’t know how proficient in language or area of knowledge.
Petroleum Development Oman, Oman They are slow in responding.Petronas, Malaysia Their high pricing is their weakest attribute.
Petronas, MalaysiaTheir pricing is very high which has become their weakest attribute.
Petzed, Egypt Reduct the price a little bit.
Pioneer Natural Resources, Irving, TXWhen you do customize cementing the cost goes up so economical customized solutions they need to work.
Plains Exploration & Production, Bakersfield, CA Engineering.Pluspetrol, Argentina Experienced staff.Pluspetrol, Peru Improve prices.Premier Oil, Vietnam Their products are too complicated.PTTEP, Thailand They don't have enough experience in our area.Qatar Gas, Qatar Their personnel are lacking in expertise.Questar, Oklahoma City, OK Crew experience.Quicksilver Resources, FT Worth, TX Price high.
RasGas Co LtdThey are weak in their maintenance. The biggest issue we had with them was the technical support which was very poor.
Reliance Industries Limited, IndiaTheir pricing is very high which has become an area of improvement for them.
Repsol YPF, Argentina All is ok.Repsol YPF, Brazil Capable personnel in the field.Repsol YPF, Peru More technical staff.
Safer E&P Operation, YemenThey need to improve on professionalism of their personnel.
Santos, Australia Their field personnel are inexperienced.Saudi Aramco, Saudi Arabia Their personnel needs to be improved.
RESPONDENT SCHLUMBERGER - WEANESSESSaudi Aramco, Saudi Arabia They need to get more experienced manpower.Savia, Peru No presence.Shell Norske, Norway Highest price, non-responsive.Shell UK Ltd, Scotland Price and sometimes availability.
Shell, BruneiThey move people around frequently. This instability is their weakness.
Shell, Canada Cost.Shell, Canada Cost.Shell, Egypt Consistency around the world.Shell, Houston, TX Technology.Shell, Houston, TX The deployment of technology.Shell, Netherlands Cost.Shell, New Orleans, LA Technology.Shell, Nigeria Improve more on remedial cementing.Sinclair Oil & Gas Company, Salt Lake City, UT Quality is iffy sometimes performance in the field.Spiral Energy Everything else.Stat Oil ASA, Norway Still most expensive and can be unresponsive.STOS - Shell, New Zealand They need to improve on support and services.Talisman Energy Norge, Norway Most expensive. Slow response.Talisman Energy UK Ltd, Scotland Price.
Talisman Energy, CanadaNE.US- service quality issues - new to area so haven't gotten into groove them. Lack equipment, experience, lax on policies.
Talisman Energy, Peru Availability/ price cost.Total E&P Norge, Norway Lack of response. Price.
Total, Argentina Low operational capability in this country and high costs.
Total, France Quality of the engineering and lab tests.Total, France Too expensive.Total, Indonesia Their weakness is their support.Total, Indonesia They are not clear in their dealings.Total, Qatar They need to be price competitive.Tullow Oil, UK People.TXM O&G Exploration, Hungary Same as Halliburton - more contact with customers.Ultra Petroleum, Englewood, CO Lower prices.Ultra Technology, Englewood, CO Tech support.VICO, Indonesia Their prices are very high.Wintershall, Netherlands Price.Wintershall, Qatar Their pricing structure is weak.
CHARACTERISTICS OF THE SAMPLECOMPANY TYPE
MAJOR MULTI
NOC/ STATE OWNED
19% MAJOR, MULTI-NATIONAL
27%
MEDIUM/ SMALL INDEPENDENTINDEPENDENT
20% TOTAL RESPONDENTS:
289
LARGE INDEPENDENT
34%
PRIMARY FOCUSUS / CANADA= 39%
INTERNATIONAL = 61%LAND = 54%
OFFSHORE SHELF = 33%
1
PERCENT OF TOTAL SAMPLE
OFFSHORE SHELF = 33%OFFSHORE DEEPWATER = 13%
Welling & Company
CHARACTERISTICS OF THE SAMPLEGEOGRAPHIC AREAS OF INVOLVEMENT OVER NEXT FEW YEARS-LAND
___________________________________________________________153 RESPONDENTS COVERING 245 GEOGRAPHIC AREAS
10%12%
13%16%ROCKIES
MID-CONTINENT
GULF COAST
WILLISTON/ BAKKEN
5%7%
8%9%
10%PERMIAN BASIN
HAYNESVILLE
MARCELLUS SHALE
BARNETT SHALE
3%4%4%
5%BARNETT SHALE
CALIFORNIA
FAYETTEVILLE
ALASKA
9%10%
16%19%MIDDLE EAST
LATIN AMERICA
ASIA PACIFIC
CANADA
2%3%
8%NORTH AFRICA
CONTINENTAL EUROPE
RUSSIA/ CASPIAN
WEST AFRICA
22%
0% 5% 10% 15% 20%
WEST AFRICA
PERCENT OF LAND SAMPLE (MULTIPLE RESPONSES ALLOWED) Welling & Company
CHARACTERISTICS OF THE SAMPLEGEOGRAPHIC AREAS OF INVOLVEMENT OVER NEXT FEW YEARS-OFFSHORE
_____________________________________________________________________
132 RESPONDENTS COVERING 185 GEOGRAPHIC AREAS
35%
36%NORTH SEA
ASIA PACIFIC
27%
35%ASIA PACIFIC
WEST AFRICA
9%
13%GULF OF MEXICO
LATIN AMERICA
8%MIDDLE EAST
5%
6%NORTH AFRICA
ALL OTHER
30% 10% 20% 30% 40%
PERCENT OF OFFSHORE SAMPLE (MULTIPLE RESPONSES ALLOWED) Welling & Company
CHARACTERISTICS OF THE SAMPLETITLE OF RESPONDENTTITLE OF RESPONDENT
____________________________________________________________________
46%DRILLING ENGINEERS
25%
46%DRILLING ENGINEERS
DRILLING MANAGERS
6%
6%OPERATIONS MGR/ENGINEER
WELL SERVICES MGR/ENGINEER
3%
3%COMPLETIONS MGR/ENGINEER
FLUIDS SPECIALIST
3%
3%FLUIDS SPECIALIST
ADVISOR/ CONSULTANT
8%
0% 10% 20% 30% 40% 50%
OTHER ENGINEERS
4
PERCENT OF TOTAL SAMPLE
AVERAGE TENURE IN ROLE = 14.8 YEARSFINAL DECISION MAKER = 33%
PART OF EVALUATION TEAM = 67%Welling & Company
EXPECTED TREND IN EXPENDITURES FOR CEMENTING SERVICESOVER NEXT TWO YEARS (2010 – 2011)OVER NEXT TWO YEARS (2010 2011)
________________________________________________________________
SPEND MORE SPEND SAME SPEND LESS
70%80%
SPEND MORE SPEND SAME SPEND LESS
59% 58% 56%53%60%
31%30%
33%37%
24%
40%
9% 12% 10% 7%
24%
6%
20%
6%
0%TOTAL SAMPLE MAJORS LARGE MED/ SMALL NOCS
5INDEPENDENTS INDEPENDENTS
PERCENT OF TOTAL SAMPLE
NET +16.9% +14.1% +18.7% +19% +15.4%
Welling & Company
EXPECTED TREND IN EXPENDITURES FOR CEMENTING SERVICESOVER NEXT TWO YEARS (2010 – 2011)OVER NEXT TWO YEARS (2010 2011)
________________________________________________________________
SPEND MORE SPEND SAME SPEND LESS
61%
80%
SPEND MORE SPEND SAME SPEND LESS
59% 59% 60%56%
61%
60%
32%30% 31% 33%
28%
40%
9% 10% 8% 10%8%
20%
0%NORTH AMERICA INTERNATIONAL LAND OFFSHORE OFFSHORE
6SHELF DEEPWATER
PERCENT OF TOTAL SAMPLE
NET UP 15.1% UP 17.8% UP 15.8% UP 15.4% UP 26.2%
Welling & Company
EXPECTED TREND IN EXPENDITURES FOR CEMENTING SERVICESNET INCREASE/DECREASE BY REGIONNET INCREASE/DECREASE BY REGION
_____________________________________________________________________
8 3%
16.4%US LAND
G M
7.5%
8.3%GoM
CANADA
19.7%
11.6%LATIN AMERICA
NORTH SEA/ EUR
24.6%WEST AFRICA
22.6%
13.7%MIDDLE EAST/ N. AFR
ASIA PACIFIC
70% 10% 20% 30%
PERCENT CHANGE Welling & Company
RANGES OF ANNUAL CEMENTING EXPENDITURES___________________________________________________
30%
20% 17%
21%
17% 16%18%
10%
8%10%
3%
0%LESS THAN 1.1 MILLION
1.1 TO 3.0 MILLION
3.1 TO 5.0 MILLION
5.1 TO 10.0 MILLION
10.1 TO 20.0 MILLION
20.1 TO 50.0 MILLION
OVER 50 MILLION
8
PERCENT OF TOTAL
AVERAGE PER COMPANY :
$15,062,991Welling & Company
AVERAGE ANNUAL EXPENDITURES FOR CEMENTING SERVICEBY COMPANY TYPE AND FOCUSBY COMPANY TYPE AND FOCUS
______________________________________________________________________
$40
$30
$40
29.220
$20 13.370
17.520 17.770 18.69015.160
$10
12.560
6.8508.480
$0
RS
DY
DY
OC
ND
LF
ER
CA
AL
MA
JO
R
LA
RG
E IN
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D/ S
MA
LL
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RN
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9ME
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INT
AVERAGE EXPENDITURE PER MARKET SEGMENT (IN MILLIONS OF DOLLARS,) Welling & Company
OPINION OF CURRENT PRICINGFOR SELECTED CEMENTING SERVICES
_______________________________________________________________
FAIRLY PRICED A LITTLE HIGH WAY TOO HIGH
80%
FAIRLY PRICED A LITTLE HIGH WAY TOO HIGH
56%
60%
44%48%
38%
32%40%29%
11%
27%
11%
22%20%
25%
15%
32%
14%20%11% 11%
7%
%
0%
10PRIMARY
CEMENTING JOBSREMEDIAL/
SQUEEZE JOBSP&A CEMENTING FOAM CEMENTING CEMENT BOND
LOGGING
PERCENT OF TOTAL SAMPLE Welling & Company
DISTRIBUTION OF CEMENTING EXPENDITURESBY TASKBY TASK
___________________________________________________________________________________
PRIMARY CEMENTING REMEDIAL CEMENTING PLUG & ABANDON
TOTAL SAMPLE 81% 11% 8%
NORTH AMERICA
INTERNATIONAL
86%
79%
10%
11%
4%
10%INTERNATIONAL
LAND SAMPLE
79%
84%
11%
10%
10%
6%
OFFSHORE SHELF 76% 12% 12%
0% 20% 40% 60% 80% 100%
OFFSHORE DEEPWATER 78% 12% 10%
11
DISTRIBUTION OF IMPORTANCE RATINGS, SCALE 1-10 Welling & Company
INTENDED PURPOSE OF REMEDIAL/SQUEEZE JOBSQ
SEAL PERFORATIONS
31%
SHOE SQUEEZE29%
LINER TOP SQUEEZE
SEAL CASING LEAK23%
SQUEEZE17%
12
PERCENT OF SAMPLE WITH REMEDIAL CEMENTING EXPENDITURES Welling & Company
PREFERRED CEMENTING TECHNIQUEFOR SELECTED REMEDIAL/ SQUEEZE JOBSFOR SELECTED REMEDIAL/ SQUEEZE JOBS
SEAL PERFORATIONS
14%16%
15%15%
SEAL CASING LEAK
14%12%
13%
15%
22%
8%
HIGH PRESSURE
LOW PRESSURE
LINER TOP SQUEEZE
9%12%
21%
22%
16%
7%LOW PRESSURE
BRADEN HEAD
UNDER PACKER
SHOE SQUEEZE
6%17%
18%
16%9% BLOCK SQUEEZE
0% 10% 20% 30%
SHOE SQUEEZE 8%19%
10%
13
PERCENT OF TOTAL SAMPLE Welling & Company
ANTICIPATED DRILLING AND P&A ACTIVITY2010 AND 2011 – TOTAL SAMPLE2010 AND 2011 TOTAL SAMPLE
___________________________________________________________
OIL WELLS GAS WELLS INJECTION WELLS PLUG & ABANDON
114.4
120
140
92.0 93.5100
120
76.1
60
80
40
60
10.418.4
8.1
20.3 14.5
7.93.8
3.0
17.4
9.62.9 2.7
7.0 4.21.4 0.7
7.9 8.8
1.8 0.30
20
140
2010 LAND 2011 LAND 2010 SHELF 2011 SHELF 2010 DEEPWATER 2011 DEEPWATER
AVERAGE NUMBER OF WELLS TO DRILL/ P&A PER COMPANY Welling & Company
ANTICIPATED DRILLING AND P&A ACTIVITY2010 AND 2011 – NORTH AMERICA SAMPLE2010 AND 2011 NORTH AMERICA SAMPLE
___________________________________________________________
OIL WELLS GAS WELLS INJECTION WELLS PLUG & ABANDON
110.7
135.8132.9
120
140
96.4100
120
60
80
40
60
9.6
20.3
4.9
21.7
7.2 7.41.0 4.2
8.34.3
0.5 2.7 4.7 4.00.3 1.3
3.7 3.50.1 0.3
0
20
150
2010 LAND 2011 LAND 2010 SHELF 2011 SHELF 2010 DEEPWATER 2011 DEEPWATER
AVERAGE NUMBER OF WELLS TO DRILL/ P&A PER COMPANY Welling & Company
ANTICIPATED DRILLING AND P&A ACTIVITY2010 AND 2011 – INTERNATIONAL SAMPLE2010 AND 2011 INTERNATIONAL SAMPLE
___________________________________________________________
OIL WELLS GAS WELLS INJECTION WELLS PLUG & ABANDON
80
57.5 60.3
60
40
22.2
27.8
20
7.1 9.67.5
10.810.5
6.02.5
2.9
11.5
6.51.8 2.9
5.11.2
0.5 0.53.7
1.90.4 0.3
016
02010 LAND 2011 LAND 2010 SHELF 2011 SHELF 2010 DEEPWATER 2011 DEEPWATER
AVERAGE NUMBER OF WELLS TO DRILL/ P&A PER COMPANY Welling & Company
CHARACTERISTICS OF WELLS TO DRILL OVER NEXT 2 YEARSBY DEVIATION RANGESBY DEVIATION RANGES
_____________________________________________________________________
LAND OFFSHORE SHELF OFFSHORE DEEPWATER
30-60 DEGREES
LAND OFFSHORE SHELF OFFSHORE DEEPWATER
30-60 DEGREES
26%
39%
0-30 DEGREES50%
30-60 DEGREES23%
50%
OVER 60 DEGREES
0-30 DEGREES37% 0 30 DEGREES
OVER 60 DEGREES
33%
OVER 60 DEGREES
27%37%
37% 0-30 DEGREES28%
WELLS >60 DEGREES DEVIATIONBY TYPE:
HORIZONTAL = 71%
WELLS >60 DEGREES DEVIATIONBY TYPE:
HORIZONTAL = 51%
WELLS >60 DEGREES DEVIATIONBY TYPE:
HORIZONTAL = 39%
17
PERCENT OF TOTAL SAMPLE
HORIZONTAL = 71%ERD = 14%
J-TYPE = 9%
HORIZONTAL = 51%ERD = 30%
J-TYPE = 32%
HORIZONTAL = 39%ERD = 43%
J-TYPE = 14%
Welling & Company
LATERAL STEPOUT DISTANCES OF HIGH DEVIATION WELLS
___________________________________________________________________________________
HORIZONTAL WELLS 37% 38% 25%37% 38% 25%
ERD WELLS 19% 23% 34%
J-TYPE WELLS 22% 16% 15%
1,000 - 3,000 FT
3,000 - 6,000 FT
OVER 6 000 FT
0% 20% 40% 60% 80% 100%
OVER 6,000 FT
18
0% 20% 40% 60% 80% 100%
PERCENT OF WELLS WITH SELECTED STEPOUT DISTANCES Welling & Company
CHARACTERISTICS OF CEMENTING JOBS OVER NEXT 2 YEARSCHARACTERISTICS OF CEMENTING JOBS OVER NEXT 2 YEARSBY PRESSURE, TEMPERATURE AND DEPTH
EXPECTED PRESSURE RANGES:TYPICAL/ AVERAGE = 6115 psi MAXIMUM/ AVERAGE = 9638 psi
O G O 3 000 O O 00REPORTED HIGH = OVER 35,000 psi ; REPORTED LOW = <500 psi
EXPECTED TEMPERATURE RANGES:TYPICAL/ AVERAGE = 194 (F) MAXIMUM/ AVERAGE = 252 (F)
REPORTED HIGH = OVER 500 (F); REPORTED LOW = 90 (F)
EXPECTED DEPTH RANGES:AVERAGE MAXIMUM TVD = 14,012 Feet
REPORTED HIGH = 50,000+ Feet; REPORTED LOW = 1200 FeetREPORTED HIGH 50,000 Feet; REPORTED LOW 1200 Feet
AVERAGE MAXIMUM MEASURED DEPTH= 16,455 FeetREPORTED HIGH = >50,000+ Feet; REPORTED LOW = 1200 Feet
19
AVERAGES PER COMPANY Welling & Company
SHARE OF WELLS TO USE SELECTED MUD TYPES OR DRILLING SYSTEMS_____________________________________________________________________
42%OIL BASED MUDS
25%
5%PSEUDO-OIL BASED MUDS
SYNTHETIC MUDS
56%WATER BASED MUDS
7%
2%FORMATE FLUIDS
SALT ENRICHED/ SATURATEDMUDS
6%
0% 10% 20% 30% 40% 50% 60%
AIR DRILLING SYSTEMS
200% 10% 20% 30% 40% 50% 60%
PERCENT OF WELLS TO USE Welling & Company
MULTI-STAGE CEMENTINGMULTI STAGE CEMENTING
(IF USING)
TOTAL SAMPLE51%
17%
% OPERATORS USING % WELLS TO USE
( )
TYPICAL NUMBER OF STAGES
PER WELL
2.51
LAND 55%
17%
20%2.41
OFFSHORE45%
20%
14%2.67
3 00GoM
US LAND
20%
64%
14%
21%
3.00
2.70
INTERNATIONAL44%
21%
16%2.56
210% 20% 40% 60% 80%
PERCENT OF TOTAL SAMPLE Welling & Company
BELIEF THAT MULTI-STAGE TOOLS ARE PROBLEMATICBELIEF THAT MULTI-STAGE TOOLS ARE PROBLEMATIC
YES27%
NA/ DON'T KNOW40% (IF PROBLEMATIC)
MOST COMMON PROBLEM ENCOUNTERED
TOOL MALFUNCTION= 27%LEAKING ISSUES= 22%
EQUIPMENT QUALITY= 11%CEMENT PLACEMENT= 4%OTHER (19 ISSUES)= 38%
NO 33%
22
PERCENT OF TOTAL SAMPLE Welling & Company
SHARE OF WELLS WITH ISOLATION CHALLENGESSUCH AS ANNULAR CASING PRESSURE OR SURFACE CASING VENT FLOW
TOTAL SAMPLE76%
30%
% OPERATORS WITH ISOLATION CHALLENGES % WELLS WITH ISOLATION CHALLENGES
LAND 75%
30%
28%
OFFSHORE SHELF80%
76%
29%
OFFSHORE DEEPWATER
NORTH AMERICA
76%
72%
42%
26%
INTERNATIONAL78%
26%
33%
230% 20% 40% 60% 80% 100%
PERCENT OF TOTAL SAMPLE Welling & Company
STANDARDIZED vs CUSTOMIZED APPROACH TO CEMENTING JOBS___________________________________________________________
STANDARDIZED APPROACHWILLINGNESS TO SPEND MORE ON A CEMENTING JOB
LEVERAGING CUSTOMIZED STATE OF ART TECHNOLOGYOR PREFER TO CUSTOMIZE
LEVERAGING CUSTOMIZED, STATE-OF-ART TECHNOLOGYIF ULTIMATE BENEFITS CAN BE DEMONSTRATED
USE BOTH APPROACHES
FOLLOW STANDARDIZED
APPROACH38%
MAYBE20%
33%
NA/ DON'T
NO7%YES
69%
LIKE TO CUSTOMIZE
29%
NA/ DON T KNOW
4%
(IF YES) What percent more are youWilling to invest to customize a solution?
24
29%
PERCENT OF TOTAL SAMPLE
Willing to invest to customize a solution?AVERAGE = 29.5%
Welling & Company
SHARE OF WELLS RUNNING CEMENT BOND LOG ANALYSESAND SHARE OF CEMENTING JOBS NOT MEETING EXPECTATIONS
% JOBS RUNNING CEMENT BOND LOG
51%
% JOBS RUNNING CEMENT BOND LOG
% PRIMARY CEMENT JOBS NOT MEETING EXPECTATIONS
% REMEDIAL CEMENT JOBS NOT MEETING EXPECTATIONS
TOTAL SAMPLE
LAND
51%
64%
20%
22%
25%
26%
OFFSHORE SHELF
64%
41%
17%
26%
24%
OFFSHORE DEEPWATER
NORTH AMERICA
41%
56%
16%
20%
27%
21%
INTERNATIONAL50%
19%
21%
27%
250% 20% 40% 60% 80%
PERCENT OF TOTAL SAMPLE Welling & Company
SHARE OF CEMENTING JOBS USING COMPUTER DESIGN SIMULATIONSHARE OF CEMENTING JOBS USING COMPUTER DESIGN SIMULATION
TOTAL SAMPLE 90%25%
% OPERATORS USING % JOBS TO USE
LAND 84%
96%
%
26%
OFFSHORE SHELF
OFFSHORE DEEPWATER
96%
97%
24%
27%
NORTH AMERICA82%
27%
21%
0% 20% 40% 60% 80% 100%
INTERNATIONAL 95%27%
26
PERCENT OF TOTAL SAMPLE Welling & Company
AREAS SUPPLIERS MOST NEED TO DEVOTE THEIR R&D EFFORTSREGARDING SPECIFIC DRILLING & COMPLETION ENVIRONMENTSREGARDING SPECIFIC DRILLING & COMPLETION ENVIRONMENTS
___________________________________________________________________________________
9 or 10 7 or 8 6 or Lower AVERAGE
MPD OR UNDERBALANCED WELLS 12% 46% 42%
9 or 10 7 or 8 6 or Lower AVERAGE
RATING
6.62
HP/HT ENVIRONMENTS (>15K Psi/>350 F)
DEEPWATER CEMENTING
17%
17%
42%
40%
41%
43%
6.48
6.34
HORIZONTAL WELLS
ERD WELLS (>5,000 FT STEPOUT)
14%
9%
41%
37%
45%
54%
6.31
6.00
GEOTHERMAL CEMENTING
SHALE CEMENTING
10%
5%
28%
26%
62%
69%
5.51
5.17
0% 20% 40% 60% 80% 100%
COAL BED METHANE CEMENTING 3% 25% 72% 4.88
27
DISTRIBUTION OF IMPORTANCE RATINGS, SCALE 1-10 Welling & Company
AREAS SUPPLIERS MOST NEED TO DEVOTE THEIR R&D EFFORTSREGARDING SPECIFIC CEMENTING EQUIPMENT & SERVICESREGARDING SPECIFIC CEMENTING EQUIPMENT & SERVICES
___________________________________________________________________________________
9 or 10 7 or 8 6 or Lower
SELF-HEALING/ SWELLABLE CEMENT 16% 40% 44%
9 or 10 7 or 8 6 or Lower AVERAGE
RATING
6.51
CONSISTENT PRODUCT PERFORMANCE
WELL CLEANOUT. SPACERS & DISPLACEMENT
CORROSIVE RESISTANT CEMENT
17%
11%
7%
37%
38%
33%
46%
51%
60%
6.25
5.97
5.57CORROSIVE RESISTANT CEMENT
SPECIALTY ADDITIVES
CEMENTING HEAD TECHNOLOGY
7%
4%
9%
33%
33%
28%
60%
63%
63%
5.44
5.43
CASING EQUIPMENT
HIGH HORSEPOWER CEMENTING UNITS
INCREASED PUMP RATES
6%
5%
5%
32%
26%
27%
62%
69%
68%
5.21
4.97
4 94
0% 20% 40% 60% 80% 100%
INCREASED PUMP RATES 5% 27% 68% 4.94
28
DISTRIBUTION OF IMPORTANCE RATINGS, SCALE 1-10 Welling & Company
AGREEMENT STATEMENTS
_______________________________
29
AGREEMENT WITH SELECTED STATEMENTS“CEMENTING IS A COMMODITY ; I SEE NO NEED TO PAY FOR A PREMIUM SERVICE”
TEND TO DISAGREE TEND TO AGREE
TOTAL SAMPLE
MAJORS
-54%
-68%
30%
19%
TEND TO DISAGREE TEND TO AGREE
LARGE INDY
MED/ SMALL INDY
-51%
-43%
34%
35%
NOC
LAND
-52%
-55%
33%
28%
OFFSHORE SHELF
OFFSHORE DEEPWATER
NORTH AMERICA
-50%
-61%
55%
33%
25%
28%
100% 80% 60% 40% 20% 0% 20% 40% 60% 80%
NORTH AMERICA
INTERNATIONAL
-55%
-53%
28%
31%
30
-100% -80% -60% -40% -20% 0% 20% 40% 60% 80%
PERCENT OF TOTAL SAMPLE Welling & Company
AGREEMENT WITH SELECTED STATEMENTS“I GET THE SAME QUALITY CEMENTING JOB FROM ALL THE SUPPLIERS IN MY AREA”
TEND TO DISAGREE TEND TO AGREE
TOTAL SAMPLE
MAJORS
-64%
-66%
24%
19%
TEND TO DISAGREE TEND TO AGREE
LARGE INDY
MED/ SMALL INDY
-70%
-65%
23%
25%
NOC
LAND
-48%
-63%
33%
26%
OFFSHORE SHELF
OFFSHORE DEEPWATER
NORTH AMERICA
-67%
-61%
69%
17%
31%
26%
100% 80% 60% 40% 20% 0% 20% 40% 60%
NORTH AMERICA
INTERNATIONAL
-69%
-60%
26%
24%
31
-100% -80% -60% -40% -20% 0% 20% 40% 60%
PERCENT OF TOTAL SAMPLE Welling & Company
AGREEMENT WITH SELECTED STATEMENTS“I PREFER TO WORK WITH A REP THAT I HAVE A LONGSTANDING RELATIONSHIP WITH”
TEND TO DISAGREE TEND TO AGREE
TOTAL SAMPLE
MAJORS
-12%
-10%
71%
76%
TEND TO DISAGREE TEND TO AGREE
LARGE INDY
MED/ SMALL INDY
-9%
-20%
76%
67%
66%
NOC
LAND
-14%
-13%
74%
73%
OFFSHORE SHELF
OFFSHORE DEEPWATER
NORTH AMERICA
-10%
-9%
12%
70%
80%
72%
40% 20% 0% 20% 40% 60% 80% 100%
NORTH AMERICA
INTERNATIONAL
-12%
-13%
72%
70%
32
-40% -20% 0% 20% 40% 60% 80% 100%
PERCENT OF TOTAL SAMPLE Welling & Company
AGREEMENT WITH SELECTED STATEMENTS“THE ADDITIONAL COST TO ENSURE THE HOLE IS PROPERLY PREPARED AND CONDITIONED PRIOR TOTHE ADDITIONAL COST TO ENSURE THE HOLE IS PROPERLY PREPARED AND CONDITIONED PRIOR TO
CEMENTING IS JUSTIFIABLE”
TEND TO DISAGREE TEND TO AGREE
TOTAL SAMPLE
MAJORS
-7%
5%
89%
89%
TEND TO DISAGREE TEND TO AGREE
MAJORS
LARGE INDY
MED/ SMALL INDY
-5%
-7%
-4%
89%
90%
96%
NOC
LAND
-15%
-7%
80%
91%
OFFSHORE SHELF
OFFSHORE DEEPWATER
NORTH AMERICA
-8%
-9%
6%
87%
86%
91%
40% 20% 0% 20% 40% 60% 80% 100%
NORTH AMERICA
INTERNATIONAL
-6%
-10%
91%
86%
33
-40% -20% 0% 20% 40% 60% 80% 100%
PERCENT OF TOTAL SAMPLE Welling & Company
PERCEIVED LEADING SUPPLIERSFOR SELECTED CEMENTING APPLICATIONS
_______________________________
34
PERCEIVED LEADER FOR SELECTED APPLICATION OR WELL CONDITIONS-HP/HT CEMENTING-
________________________________________________________________
TOTAL SAMPLE LAND SAMPLE OFFSHORE SAMPLE
60%
70%
TOTAL SAMPLE LAND SAMPLE OFFSHORE SAMPLE
51%
50%
60%
41%
31%
40%
25%
18%
11%
19%18%
21%
20%
30%
11% 11%11%
5%6%
3%10%
350%HALLIBURTON SCHLUMBERGER BJ SERVICES ALL OTHERS NA/ DON'T KNOW
PERCENT OF TOTAL SAMPLE Welling & Company
PERCEIVED LEADER FOR SELECTED APPLICATION OR WELL CONDITIONS-DEEPWATER CEMENTING-
________________________________________________________________
TOTAL SAMPLE LAND SAMPLE OFFSHORE SAMPLE
70%
TOTAL SAMPLE LAND SAMPLE OFFSHORE SAMPLE
44%
56%
50%
60%
32% 29%
36%
30%
40%
19%
27%
20%
30%
12%
7%5%
9%
5%
3%
8%10%
360%HALLIBURTON SCHLUMBERGER BJ SERVICES ALL OTHERS NA/ DON'T KNOW
PERCENT OF TOTAL SAMPLE Welling & Company
PERCEIVED LEADER FOR SELECTED APPLICATION OR WELL CONDITIONS-HORIZONTAL CEMENTING-
________________________________________________________________
TOTAL SAMPLE LAND SAMPLE OFFSHORE SAMPLE
70%
TOTAL SAMPLE LAND SAMPLE OFFSHORE SAMPLE
50%
55%
45%50%
60%
28%
35%40%
28%
23%
15%
19% 16% 17%
15%20%
30%
10%
6% 8%
4%10%
370%HALLIBURTON SCHLUMBERGER BJ SERVICES ALL OTHERS NA/ DON'T KNOW
PERCENT OF TOTAL SAMPLE Welling & Company
PERCEIVED LEADER FOR SELECTED APPLICATION OR WELL CONDITIONS-SELF-HEALING / SWELLABLE CEMENT-
________________________________________________________________
TOTAL SAMPLE LAND SAMPLE OFFSHORE SAMPLE
60%
TOTAL SAMPLE LAND SAMPLE OFFSHORE SAMPLE
36%38%
40%
50%
35%36% 35%
29%
24%
35% 33%
27%30%
40%
24%
11% %
20%
10%11% 9%
3% 3% 3%
10%
380%HALLIBURTON SCHLUMBERGER BJ SERVICES ALL OTHERS NA/ DON'T KNOW
PERCENT OF TOTAL SAMPLE Welling & Company
PERCEIVED LEADER FOR SELECTED APPLICATION OR WELL CONDITIONS-LOW DENSITY / ULTRA-FINE CEMENTS-
________________________________________________________________
TOTAL SAMPLE LAND SAMPLE OFFSHORE SAMPLE
60%
TOTAL SAMPLE LAND SAMPLE OFFSHORE SAMPLE
41%
45%
38% 39% 37%40%
40%
50%
30%
40%
16% 15%17%
14% 15%
12%
20%
5%7%
5%
12%
10%
390%HALLIBURTON SCHLUMBERGER BJ SERVICES ALL OTHERS NA/ DON'T KNOW
PERCENT OF TOTAL SAMPLE Welling & Company
PERCEIVED LEADER FOR SELECTED APPLICATION OR WELL CONDITIONS-CORROSIVE RESISTANT SLURRIES-
________________________________________________________________
TOTAL SAMPLE LAND SAMPLE OFFSHORE SAMPLE
70%
TOTAL SAMPLE LAND SAMPLE OFFSHORE SAMPLE
44%43%
50%
60%
38%
30%
39%
36%
43%
40%
22%
18%
27%
20%
30%
6%
10%
2%
7%
6% 7%10%
400%HALLIBURTON SCHLUMBERGER BJ SERVICES ALL OTHERS NA/ DON'T KNOW
PERCENT OF TOTAL SAMPLE Welling & Company
PERCEIVED LEADER FOR SELECTED APPLICATION OR WELL CONDITIONS-CEMENTING TOOLS-
________________________________________________________________
TOTAL SAMPLE LAND SAMPLE OFFSHORE SAMPLE
70%
80%
TOTAL SAMPLE LAND SAMPLE OFFSHORE SAMPLE
61% 60%63%
60%
70%
40%
50%
18%15%
21%
20%
30%
15%11%
12%10%
7% 10%
5%6%
10%
2%
9%13%
5%10%
20%
410%HALLIBURTON SCHLUMBERGER BJ SERVICES WEATHERFORD ALL OTHERS NA/ DON'T KNOW
PERCENT OF TOTAL SAMPLE Welling & Company
PERCEIVED LEADER FOR SELECTED APPLICATION OR WELL CONDITIONS-CEMENTING SOFTWARE TECHNOLOGY-
________________________________________________________________
TOTAL SAMPLE LAND SAMPLE OFFSHORE SAMPLE
70%
TOTAL SAMPLE LAND SAMPLE OFFSHORE SAMPLE
43% 44% 42%
48%
50%
60%
43%41%
42%
37%40%
14%
20%
20%
30%
9% 9% 8%
5% 4%6%
7%10%
420%HALLIBURTON SCHLUMBERGER BJ SERVICES ALL OTHERS NA/ DON'T KNOW
PERCENT OF TOTAL SAMPLE Welling & Company
PERCEIVED LEADER FOR SELECTED APPLICATION OR WELL CONDITIONS-CEMENT MIXING / PUMPING EQUIPMENT-Q
________________________________________________________________
TOTAL SAMPLE LAND SAMPLE OFFSHORE SAMPLE
70%
80%
TOTAL SAMPLE LAND SAMPLE OFFSHORE SAMPLE
54%
56%
52%60%
70%
40%
50%
27%
23%
32%
18%
24%
% 15%20%
30%
12%
8% 9%6%
12%15%
8%10%
20%
430%HALLIBURTON SCHLUMBERGER BJ SERVICES ALL OTHERS NA/ DON'T KNOW
PERCENT OF TOTAL SAMPLE Welling & Company
PERCEIVED LEADER FOR SELECTED APPLICATION OR WELL CONDITIONS-FOAMED CEMENTING-
________________________________________________________________
TOTAL SAMPLE LAND SAMPLE OFFSHORE SAMPLE
48%
60%
TOTAL SAMPLE LAND SAMPLE OFFSHORE SAMPLE
42%
48%
40%
50%
35% 34%33%
35%
30%
40%
14%
11%
16% 15% 14% 15%20%
11%
3% 3% 3%
10%
440%HALLIBURTON SCHLUMBERGER BJ SERVICES ALL OTHERS NA/ DON'T KNOW
PERCENT OF TOTAL SAMPLE Welling & Company
PERCEIVED LEADER FOR SELECTED APPLICATION OR WELL CONDITIONS-SHALE CEMENTING-
________________________________________________________________
TOTAL SAMPLE LAND SAMPLE OFFSHORE SAMPLE
70%
TOTAL SAMPLE LAND SAMPLE OFFSHORE SAMPLE
45%40%
51%
50%
60%
32%
40%40%
40%
24%
15% 14% 15% 14%
19%
20%
30%
% 14% 15%
8% 9% 9% 7%10%
450%HALLIBURTON SCHLUMBERGER BJ SERVICES ALL OTHERS NA/ DON'T KNOW
PERCENT OF TOTAL SAMPLE Welling & Company
PERCEIVED LEADER FOR SELECTED APPLICATION OR WELL CONDITIONS-GEOTHERMAL CEMENTING-
________________________________________________________________
TOTAL SAMPLE LAND SAMPLE OFFSHORE SAMPLE
70%
TOTAL SAMPLE LAND SAMPLE OFFSHORE SAMPLE
55% 56%53%
50%
60%
28% 28%27%
40%
27%
14% 10%20%
30%
12%11%
14%
9%
10%
8%
4% 5%3%
10%
460%HALLIBURTON SCHLUMBERGER BJ SERVICES ALL OTHERS NA/ DON'T KNOW
PERCENT OF TOTAL SAMPLE Welling & Company
SUPPLIER ASSOCIATION WITH IMAGE FACTORS
_______________________________
47
SUPPLIER ASSOCIATED WITH SELECTED IMAGE FACTOR-WORKS TO FIND NEW SOLUTIONS TO SAVE MY COMPANY TIME & MONEY-WORKS TO FIND NEW SOLUTIONS TO SAVE MY COMPANY TIME & MONEY
________________________________________________________________
TOTAL SAMPLE LAND SAMPLE OFFSHORE SAMPLE
70%
TOTAL SAMPLE LAND SAMPLE OFFSHORE SAMPLE
48%
52%
43%50%
60%
43%
30% 29% 31%
40%
22%23%
22%
14% % 14%16%
13%
18%20%
30%
14% 13% 14% 13%
10%
480%HALLIBURTON SCHLUMBERGER BJ SERVICES ALL OTHERS NA/ DON'T KNOW
PERCENT OF TOTAL SAMPLE Welling & Company
SUPPLIER ASSOCIATED WITH SELECTED IMAGE FACTOR-BEST FOR INTEGRATED SOLUTIONS-BEST FOR INTEGRATED SOLUTIONS
________________________________________________________________
TOTAL SAMPLE LAND SAMPLE OFFSHORE SAMPLE
70%
TOTAL SAMPLE LAND SAMPLE OFFSHORE SAMPLE
46%
50%
42%
48%
50%
60%
41%42%
36%40%
14% 13%15% 14% 16%20%
30%
14% 13%
5% 6%4%
12%
10%
490%HALLIBURTON SCHLUMBERGER BJ SERVICES ALL OTHERS NA/ DON'T KNOW
PERCENT OF TOTAL SAMPLE Welling & Company
SUPPLIER ASSOCIATED WITH SELECTED IMAGE FACTOR-LOW COST PROVIDER-LOW COST PROVIDER
________________________________________________________________
TOTAL SAMPLE LAND SAMPLE OFFSHORE SAMPLE
50%
TOTAL SAMPLE LAND SAMPLE OFFSHORE SAMPLE
34%32%
36%40%
26%27%
26%
21%19%
22%
30%
13% 14%12%
16%
9%
19%
15%20%
9%
10%
500%HALLIBURTON SCHLUMBERGER BJ SERVICES ALL OTHERS NA/ DON'T KNOW
PERCENT OF TOTAL SAMPLE Welling & Company
SUPPLIER ASSOCIATED WITH SELECTED IMAGE FACTOR-COSTS MORE, BUT WORTH IT-COSTS MORE, BUT WORTH IT
________________________________________________________________
TOTAL SAMPLE LAND SAMPLE OFFSHORE SAMPLE
60%
TOTAL SAMPLE LAND SAMPLE OFFSHORE SAMPLE
40%
45%
38%
40%
50%
35%
31%
25%26%
28%30%
40%
23%
20%
7%5%
9%
4% 6%4%
10%
510%HALLIBURTON SCHLUMBERGER BJ SERVICES ALL OTHERS NA/ DON'T KNOW
PERCENT OF TOTAL SAMPLE Welling & Company
SUPPLIER ASSOCIATED WITH SELECTED IMAGE FACTOR-UNDERSTANDS THE NEEDS OF MY LOCAL MARKET-UNDERSTANDS THE NEEDS OF MY LOCAL MARKET
________________________________________________________________
TOTAL SAMPLE LAND SAMPLE OFFSHORE SAMPLE
70%
TOTAL SAMPLE LAND SAMPLE OFFSHORE SAMPLE
52% 51% 54%
50%
60%
27%30%
40%
23%25%
20%
7%
24%
15% 13%16%20%
30%
10%
5%
13%
10%
10%
520%HALLIBURTON SCHLUMBERGER BJ SERVICES ALL OTHERS NA/ DON'T KNOW
PERCENT OF TOTAL SAMPLE Welling & Company
SUPPLIER ASSOCIATED WITH SELECTED IMAGE FACTOR-RESPONDS QUICKLY TO MY CALL-RESPONDS QUICKLY TO MY CALL
________________________________________________________________
TOTAL SAMPLE LAND SAMPLE OFFSHORE SAMPLE
70%
80%
TOTAL SAMPLE LAND SAMPLE OFFSHORE SAMPLE
55%
58%
50%
60%
70%
33% 34%32%
40%
50%
32%
24% 24%23%
16%20%
30%
14%16%
14%
9% 9% 9%10%
20%
530%HALLIBURTON SCHLUMBERGER BJ SERVICES ALL OTHERS NA/ DON'T KNOW
PERCENT OF TOTAL SAMPLE Welling & Company
SUPPLIER ASSOCIATED WITH SELECTED IMAGE FACTOR-MOST RELIABLE CEMENTING EQUIPMENT-MOST RELIABLE CEMENTING EQUIPMENT
________________________________________________________________
TOTAL SAMPLE LAND SAMPLE OFFSHORE SAMPLE
70%
80%
TOTAL SAMPLE LAND SAMPLE OFFSHORE SAMPLE
55%
61%
49%
60%
70%
49%
33%
43%
40%
50%
23% 21%24%
17%
20%
30%
7%
11%
3%
8% 8%7%10%
20%
540%HALLIBURTON SCHLUMBERGER BJ SERVICES ALL OTHERS NA/ DON'T KNOW
PERCENT OF TOTAL SAMPLE Welling & Company
SUPPLIER ASSOCIATED WITH SELECTED IMAGE FACTOR-EXHIBITS TECHNOLOGY LEADERSHIP-EXHIBITS TECHNOLOGY LEADERSHIP
________________________________________________________________
TOTAL SAMPLE LAND SAMPLE OFFSHORE SAMPLE
70%
80%
TOTAL SAMPLE LAND SAMPLE OFFSHORE SAMPLE
51% 51%
59%60%
70%
42%
32%
43%
40%
50%
32%
20%
30%
11%13%
10%
3% 3% 2%
10% 10% 10%
10%
20%
550%HALLIBURTON SCHLUMBERGER BJ SERVICES ALL OTHERS NA/ DON'T KNOW
PERCENT OF TOTAL SAMPLE Welling & Company
SUPPLIER ASSOCIATED WITH SELECTED IMAGE FACTOR-BEST TECHNICAL SUPPORT-BEST TECHNICAL SUPPORT
________________________________________________________________
TOTAL SAMPLE LAND SAMPLE OFFSHORE SAMPLE
70%
TOTAL SAMPLE LAND SAMPLE OFFSHORE SAMPLE
54% 54%52%
50%
60%
40%39% 41%
40%
16% 16% 16%
20%
30%
7% 7% 7%
6% 6% 6%10%
560%HALLIBURTON SCHLUMBERGER BJ SERVICES ALL OTHERS NA/ DON'T KNOW
PERCENT OF TOTAL SAMPLE Welling & Company
SUPPLIER ASSOCIATED WITH SELECTED IMAGE FACTOR-BEST OVERALL FIELD PERSONNEL-BEST OVERALL FIELD PERSONNEL
________________________________________________________________
TOTAL SAMPLE LAND SAMPLE OFFSHORE SAMPLE
70%
TOTAL SAMPLE LAND SAMPLE OFFSHORE SAMPLE
50% 50% 50%
50%
60%
30%
38%40%
23%
16%17%
15%20%
30%
8% 10%
6%
12% 12% 12%
10%
570%HALLIBURTON SCHLUMBERGER BJ SERVICES ALL OTHERS NA/ DON'T KNOW
PERCENT OF TOTAL SAMPLE Welling & Company
SUPPLIER ASSOCIATED WITH SELECTED IMAGE FACTOR-BEST HSE PROGRAMS AND RECORD-BEST HSE PROGRAMS AND RECORD
________________________________________________________________
TOTAL SAMPLE LAND SAMPLE OFFSHORE SAMPLE
70%
TOTAL SAMPLE LAND SAMPLE OFFSHORE SAMPLE
43%
48%
45%43%
47%50%
60%
43%
38%
43%
40%
18%22%
15%
18%16%
20%
20%
30%
9%8% 8%
10%
580%HALLIBURTON SCHLUMBERGER BJ SERVICES ALL OTHERS NA/ DON'T KNOW
PERCENT OF TOTAL SAMPLE Welling & Company
SUPPLIER ASSOCIATED WITH SELECTED IMAGE FACTOR-MOST CONSISTENT PRODUCT-MOST CONSISTENT PRODUCT
________________________________________________________________
TOTAL SAMPLE LAND SAMPLE OFFSHORE SAMPLE
70%
80%
TOTAL SAMPLE LAND SAMPLE OFFSHORE SAMPLE
52%
58%
60%
70%
44%
34%
41%
40%
50%
27%
19%23%
16% 16%20%
30%
7% 9%
2%
14% 12%
10%
20%
590%HALLIBURTON SCHLUMBERGER BJ SERVICES ALL OTHERS NA/ DON'T KNOW
PERCENT OF TOTAL SAMPLE Welling & Company
SUPPLIER ASSOCIATED WITH SELECTED IMAGE FACTOR-MOST TRUSTED NAME IN THE CEMENTING FIELD-MOST TRUSTED NAME IN THE CEMENTING FIELD
________________________________________________________________
TOTAL SAMPLE LAND SAMPLE OFFSHORE SAMPLE
65% 65%70%
80%
TOTAL SAMPLE LAND SAMPLE OFFSHORE SAMPLE
65% 65% 64%
60%
70%
41%
40%
50%
29%
19%16%
18%20%
30%
16%13%
4% 4% 4%
10% 12%
7%10%
20%
600%HALLIBURTON SCHLUMBERGER BJ SERVICES ALL OTHERS NA/ DON'T KNOW
PERCENT OF TOTAL SAMPLE Welling & Company
SUPPLIER ASSOCIATED WITH SELECTED IMAGE FACTOR-HAS CEMENTING PRODUCTS AVAILABLE THAT CAN MEET A BROAD RANGE OF NEEDS-HAS CEMENTING PRODUCTS AVAILABLE THAT CAN MEET A BROAD RANGE OF NEEDS
________________________________________________________________
TOTAL SAMPLE LAND SAMPLE OFFSHORE SAMPLE
65% 66%70%
80%
TOTAL SAMPLE LAND SAMPLE OFFSHORE SAMPLE
65% 66%64%
50%
62%
60%
70%
39%
32%40%
50%
28%32%
24%
20%
30%
9% 10%
6% 6% 7%5%10%
20%
610%HALLIBURTON SCHLUMBERGER BJ SERVICES ALL OTHERS NA/ DON'T KNOW
PERCENT OF TOTAL SAMPLE Welling & Company
HALLIBURTON ASSOCIATION WITH IMAGE FACTORSCUSTOMER PERCEPTION OF SUPPLIER STRENGTHS & WEAKNESSESCUSTOMER PERCEPTION OF SUPPLIER STRENGTHS & WEAKNESSES
________________________________________________________________________
35%
36%
56%Most trusted name in the cementing field
Costs more, but worth it
B t ll fi ld l
27%
27%
29%
35%Best overall field personnel
Most reliable cementing equipment
Best technical support
Understands the needs of my local market
21%
24%
27%
27%Understands the needs of my local market
Most consistent product
Responds quickly to my call
Works to find new solutions to save time & money
5%
15%
17%Best for integrated solutions
Broad range of cementing products available
Exhibits technology leadership
-19%3%
-60% -40% -20% 0% 20% 40% 60% 80% 100%
Best HSE programs and record
Lowest cost provider
62
* DATA NORMALIZED BASED ON SUPPLIER MARKET PENETRATION Welling & Company
SCHLUMBERGER ASSOCIATION WITH IMAGE FACTORSCUSTOMER PERCEPTION OF SUPPLIER STRENGTHS & WEAKNESSESCUSTOMER PERCEPTION OF SUPPLIER STRENGTHS & WEAKNESSES
________________________________________________________________________
27%
28%
51%Exhibits technology leadership
Best HSE programs and record
Best for integrated solutions
6%
12%
26%
27%Best for integrated solutions
Costs more, but worth it
Best technical support
Broad range of cementing products available
-8%
-4%
-1%6%g g p
Most consistent product
Best overall field personnel
Most reliable cementing equipment
-17%
-11%
-10%Works to find new solutions to save time & money
Responds quickly to my call
Most trusted name in the cementing field
-52%
-33%
-80% -60% -40% -20% 0% 20% 40% 60% 80%
Understands the needs of my local market
Lowest cost provider
63
* DATA NORMALIZED BASED ON SUPPLIER MARKET PENETRATION Welling & Company
BJ SERVICES ASSOCIATION WITH IMAGE FACTORSCUSTOMER PERCEPTION OF SUPPLIER STRENGTHS & WEAKNESSESCUSTOMER PERCEPTION OF SUPPLIER STRENGTHS & WEAKNESSES
________________________________________________________________________
11%
6%
70%Lowest cost provider
Understands the needs of my local market
W k t fi d l ti t ti &
-21%
-21%
-13%
-11%Works to find new solutions to save time & money
Responds quickly to my call
Broad range of cementing products available
Most reliable cementing equipment
-31%
-31%
-26%
-21%Most reliable cementing equipment
Most consistent product
Best overall field personnel
Best HSE programs and record
-43%
-40%-39%Most trusted name in the cementing field
Best technical support
Best for integrated solutions
-62%
-56%
-80% -60% -40% -20% 0% 20% 40% 60% 80% 100%
Exhibits technology leadership
Costs more, but worth it
64
* DATA NORMALIZED BASED ON SUPPLIER MARKET PENETRATION Welling & Company
SUPPLIER PENETRATION MARKET SHARESUPPLIER PENETRATION, MARKET SHARE&
PERFORMANCE RATINGSPERFORMANCE RATINGS
_______________________________
NUMBER OF RESPONDENTS RATING EACH SUPPLIER
HALLIBURTON = 169SCHLUMBERGER = 139BJ SERVICES = 104ALL OTHERS 71ALL OTHERS = 71
65
SUPPLIER PENETRATION FOR CEMENTING SERVICESPURCHASED PAST 2 YRSPURCHASED PAST 2 YRS
HALLIBURTON 75%
SCHLUMBERGER 63%
BJ SERVICES 47%
AVERAGE NUMBEROF SUPPLIERS USED:
2.09
BJ SERVICES
24%
0% 20% 40% 60% 80% 100%
ALL OTHERS 24%
66
0% 20% 40% 60% 80% 100%
PERCENT OF TOTAL SAMPLES Welling & Company
SUPPLIER PENETRATION FOR CEMENTING SERVICESLAND vs OFFSHORE ENVIRONMENTS – PURCHASED PAST 2 YRSLAND vs OFFSHORE ENVIRONMENTS PURCHASED PAST 2 YRS
LAND OFFSHORE SHELF OFFSHORE DEEPWATER
HALLIBURTON
77%
71%
LAND OFFSHORE SHELF OFFSHORE DEEPWATER
HALLIBURTON
59%
71%75%
SCHLUMBERGER
49%
69%70% AVERAGE NUMBER
OF SUPPLIERS USED:LAND = 2.22SHELF 2 07
BJ SERVICES
49%43%
50%
SHELF = 2.07DEEPWATER = 2.04
ALL OTHERS
37%25%
9%
670% 20% 40% 60% 80% 100%
PERCENT OF RESPECTIVE SAMPLES Welling & Company
SUPPLIER PENETRATION FOR CEMENTING SERVICESCO C S S SBY COMPANY TYPE -- PURCHASED PAST 2 YRS
MAJORS ARGE IND MED/ SMA IND NOC
HALLIBURTON
74%73%
82%
MAJORS LARGE IND MED/ SMALL IND NOC
SCHLUMBERGER
67%59%
82%72%
AVERAGE NUMBERSCHLUMBERGER
53%43%
60%71%
AVERAGE NUMBEROF SUPPLIERS USED:
MAJORS = 2.17LARGE IND.= 1.96
MED/ SMALL IND. = 2.19BJ SERVICES
23%
43%
21%
47%44%
NOC = 2.37
0% 20% 40% 60% 80% 100%
ALL OTHERS 21%30%
50%
68
0% 20% 40% 60% 80% 100%
PERCENT OF RESPECTIVE SAMPLES Welling & Company
SUPPLIER PENETRATION FOR CEMENTING SERVICESS S C S S SBY WESTERN HEMISPHERE -- PURCHASED PAST 2 YRS
HALLIBURTON
80%82%
72%
GoM US LAND CANADA LATIN AMERICA
HALLIBURTON
SCHLUMBERGER
67%62%
72%71%
AVERAGE NUMBERSCHLUMBERGER
53%
62%
0%
44%64%
AVERAGE NUMBEROF SUPPLIERS USED:
GoM = 2.00US LAND = 2.21CANADA = 2.39
BJ SERVICES 50%61%
60%
LATIN AMERICA = 2.15
ALL OTHERS 27%62%
20%
690% 20% 40% 60% 80% 100%
PERCENT OF RESPECTIVE SAMPLES Welling & Company
SUPPLIER PENETRATION FOR CEMENTING SERVICESS S C S S SBY EASTERN HEMISPHERE -- PURCHASED PAST 2 YRS
HALLIBURTON
81%74%
83%
NORTH SEA WEST AFRICA MIDDLE EAST ASIA PACIFIC
HALLIBURTON
84%80%
83%62%
AVERAGE NUMBERSCHLUMBERGER
28%
80%72%
58%
AVERAGE NUMBEROF SUPPLIERS USED:
NORTH SEA= 2.12WEST AFRICA = 2.09MIDDLE EAST = 2.38
BJ SERVICES
19%
46%45%
48%
ASIA PACIFIC = 1.93
ALL OTHERS
19%9%
38%25%
700% 20% 40% 60% 80% 100%
PERCENT OF RESPECTIVE SAMPLES Welling & Company
SUPPLIER AWARDED MOST RECENT JOB FOR CEMENTING SERVICES
HALLIBURTON 47%
SCHLUMBERGER 31%
BJ SERVICES 20%BJ SERVICES %
0% 20% 40% 60%
ALL OTHERS 10%
71
0% 20% 40% 60%
PERCENT OF TOTAL SAMPLE Welling & Company
SUPPLIER AWARDED MOST RECENT JOB FOR CEMENTING SERVICES LAND vs OFFSHORE ENVIRONMENTS s O S O O S
LAND OFFSHORE SHELF OFFSHORE DEEPWATER
HALLIBURTON48%
46%
LAND OFFSHORE SHELF OFFSHORE DEEPWATER
HALLIBURTON
SCHLUMBERGER
25%
46%
36%
44%
SCHLUMBERGER
24%
36%42%
BJ SERVICES
10%
15%19%
0% 20% 40% 60%
ALL OTHERS 11%
3%
72
0% 20% 40% 60%
PERCENT OF RESPECTIVE SAMPLES Welling & Company
REASONS FOR AWARDING MOST RECENT CEMENTING JOB
HALLIBURTON
48%
15%14%
16% PRICE/ CONTRACT
57%14%
10%5%
CONTRACT
EQUIPMENT QUALITY
SERVICE/
SCHLUMBERGER
14%16%
20%12%
6%
S C /PERSONNEL
AVAILABILITY
BJ SERVICES
71%8%
4%10%
TRACK RECORD
TECHNICAL CONCERNS
0% 20% 40% 60% 80%
BJ SERVICES 10%10%
2%
730% 20% 40% 60% 80%
PERCENT OF RESPECTIVE SAMPLES Welling & Company
RETENTION RATES FOR SELECTED SUPPLIERS- CEMENTING SERVICES-- CEMENTING SERVICES-
_____________________________________________________________________
TOTAL SAMPLE LAND SHELF DEEPWATER
63% 62% 65%
80%
TOTAL SAMPLE LAND SHELF DEEPWATER
63% 62% 65%
59%
49%52%
60%
49%60%
42% 43%
35%38%
40%
20%
0%HALLIBURTON SCHLUMBERGER BJ SERVICES
74
HALLIBURTON SCHLUMBERGER BJ SERVICES
CALCULATED PERCENTAGE: SUPPLIER AWARDED RECENT ORDER DIVIDED BY SUPPLIER PENETRATION Welling & Company
ESTIMATED MARKET SHARES – PURCHASES PAST 2 YEARS CEMENTING SERVICES – TOTAL SAMPLE
SCHLUMBERGER30%
HALLIBURTON41%
BJ SERVICES17%17%
ALL OTHERS
7512%
AVERAGE SHARE OF CEMENTING EXPENDITURES PER COMPANY Welling & Company
ESTIMATED MARKET SHARES – PURCHASES PAST 2 YEARS CEMENTING SERVICES – LAND SAMPLE
SCHLUMBERGER25%
HALLIBURTON42%
BJ SERVICES19%
ALL OTHERS
7614%
AVERAGE SHARE OF CEMENTING EXPENDITURES PER COMPANY Welling & Company
ESTIMATED MARKET SHARES – PURCHASES PAST 2 YEARS CEMENTING SERVICES – OFFSHORE SHELF SAMPLE
SCHLUMBERGER35%
HALLIBURTON39%
BJ SERVICES15%
ALL OTHERS11%
77
AVERAGE SHARE OF CEMENTING EXPENDITURES PER COMPANY Welling & Company
ESTIMATED MARKET SHARES – PURCHASES PAST 2 YEARS CEMENTING SERVICES – OFFSHORE DEEPWATER SAMPLE
SCHLUMBERGER36%
HALLIBURTON38%
BJ SERVICES23%
ALL OTHERS3%
78
AVERAGE SHARE OF CEMENTING EXPENDITURES PER COMPANY Welling & Company
ESTIMATED MARKET SHARES – PURCHASES PAST 2 YEARS CEMENTING SERVICES – NORTH AMERICAN SAMPLE
SCHLUMBERGER26%
HALLIBURTON42%
BJ SERVICES19%
ALL OTHERS13%
79
AVERAGE SHARE OF CEMENTING EXPENDITURES PER COMPANY Welling & Company
ESTIMATED MARKET SHARES – PURCHASES PAST 2 YEARS CEMENTING SERVICES – INTERNATIONAL SAMPLE
SCHLUMBERGER34%
HALLIBURTON40%
BJ SERVICESBJ SERVICES17%
ALL OTHERS9%
80
AVERAGE SHARE OF CEMENTING EXPENDITURES PER COMPANY Welling & Company
SHARE / PENETRATION RATIO-CEMENTING SERVICES -CEMENTING SERVICES
________________________________________________________________
LAND SHELF DEEPWATER
80
54.5 54.950.7 50.7
51.4
46.0
60
AVERAGE42.4
38.8
34.940
LAND =45.1SHELF = 48.3
DEEPWATER = 49.0
20
00HALLIBURTON SCHLUMBERGER BJ SERVICES
CALCULATED SCORE: MARKET PENETRATION (PAST 2 YRS) DIVIDED BY ESTIMATED MARKET SHARE(** IF LAND OPERATORS USE AN AVERAGE OF 2.22 SUPPLIERS, AVERAGE S/P RATIO WOULD BE 45.1. ANY SUPPLIER GETTINGA SCORE HIGHER THAN 45.1 IS GETTING MORE THAN HIS FAIR SHARE OF A TYPICAL CUSTOMER’S BUSINESS)
81
Welling & Company
IMPORTANCE OF SELECTION CRITERIA FOR CEMENTING SERVICES ______________________________________________________________
9 12RELIABILITY AND QUALITY OF EQUIPMENT
8 70
9.01
9.02
9.12RELIABILITY AND QUALITY OF EQUIPMENT
HIGHLY TRAINED & CAPABLE FIELD PERSONNEL
CONSISTENT PRODUCT QUALITY
8.58
8.70
8.70AVAILABILITY OF EQUIPMENT & CREWS
COMMITMENT TO HSE POLICIES
TRACK RECORD/ PAST FAVORABLE EXPERIENCE
8.34
8.49
8.55OVERALL TECHNICAL SUPPORT & SERVICE
ABLILITY TO HANDLE TECHNICAL CHALLENGES
PRICE COMPETITIVENESS
7.37
8.08
8.32RESPONSIVE TO NEEDS
LOCAL LAB SERVICES
MODELING SOFTWARE
7.20
7.24
6 0 6 5 7 0 7 5 8 0 8 5 9 0 9 5 10 0
DIFFERENTIATING TECHNOLOGY
HIGH HORSEPOWER CEMENTING EQUIPMENT
6.0 6.5 7.0 7.5 8.0 8.5 9.0 9.5 10.0
AVERAGE RATING, SCALE 1‐10
82
Welling & Company
CEMENTING SERVICES SUPPLIER RATINGSRELIABILITY AND QUALITY OF EQUIPMENT-RELIABILITY AND QUALITY OF EQUIPMENT-
_____________________________________________________________________
STATED IMPORTANCE 9.12
HALLIBURTON 8.05
SCHLUMBERGER 7.91
BJ SERVICES 7.44
5.0 6.0 7.0 8.0 9.0 10.0
AVERAGE RATING, SCALE 1-10
83
Welling & Company
CEMENTING SERVICES SUPPLIER RATINGSHIGHLY TRAINED & CAPABLE FIELD PERSONNEL-HIGHLY TRAINED & CAPABLE FIELD PERSONNEL-
_____________________________________________________________________
STATED IMPORTANCE 9.02
HALLIBURTON 7.84
SCHLUMBERGER 7.68
BJ SERVICES 7.13
5.0 6.0 7.0 8.0 9.0 10.0
AVERAGE RATING, SCALE 1-10
84
Welling & Company
CEMENTING SERVICES SUPPLIER RATINGSCONSISTENT PRODUCT QUALITY-CONSISTENT PRODUCT QUALITY-
_____________________________________________________________________
STATED IMPORTANCE 9.01
HALLIBURTON 8.00
SCHLUMBERGER 7.91
BJ SERVICES 7.54
5.0 6.0 7.0 8.0 9.0 10.0
AVERAGE RATING, SCALE 1-10
85
Welling & Company
CEMENTING SERVICES SUPPLIER RATINGSAVAILABILITY OF EQUIPMENT & CREWS-AVAILABILITY OF EQUIPMENT & CREWS-
_____________________________________________________________________
STATED IMPORTANCE 8.70
HALLIBURTON 7.74
SCHLUMBERGER 7.55
BJ SERVICES 7.20
5.0 6.0 7.0 8.0 9.0 10.0
AVERAGE RATING, SCALE 1-10
86
Welling & Company
CEMENTING SERVICES SUPPLIER RATINGSCOMMITMENT TO HSE POLICIES-COMMITMENT TO HSE POLICIES-
_____________________________________________________________________
STATED IMPORTANCE 8.70
SCHLUMBERGER 8.33
HALLIBURTON 8.05
BJ SERVICES 7.70
5.0 6.0 7.0 8.0 9.0 10.0
AVERAGE RATING, SCALE 1-10
87
Welling & Company
CEMENTING SERVICES SUPPLIER RATINGSTRACK RECORD / PAST FAVORABLE EXPERIENCE-TRACK RECORD / PAST FAVORABLE EXPERIENCE-
_____________________________________________________________________
STATED IMPORTANCE 8.58
HALLIBURTON 7.90
SCHLUMBERGER 7.78
BJ SERVICES 7.50
5.0 6.0 7.0 8.0 9.0 10.0
AVERAGE RATING, SCALE 1-10
88
Welling & Company
CEMENTING SERVICES SUPPLIER RATINGSOVERALL TECHNICAL SUPPORT & SERVICE-OVERALL TECHNICAL SUPPORT & SERVICE-
_____________________________________________________________________
STATED IMPORTANCE 8.55
HALLIBURTON 7.87
SCHLUMBERGER 7.77
BJ SERVICES 7.25
5.0 6.0 7.0 8.0 9.0 10.0
AVERAGE RATING, SCALE 1-10
89
Welling & Company
CEMENTING SERVICES SUPPLIER RATINGSABILITY TO HANDLE TECHNICAL CHALLENGES-ABILITY TO HANDLE TECHNICAL CHALLENGES-
_____________________________________________________________________
STATED IMPORTANCE 8.49
SCHLUMBERGER 8.06
HALLIBURTON 7.81
BJ SERVICES 7.06
5.0 6.0 7.0 8.0 9.0 10.0
AVERAGE RATING, SCALE 1-10
90
Welling & Company
CEMENTING SERVICES SUPPLIER RATINGSPRICE COMPETITIVENESS-PRICE COMPETITIVENESS-
_____________________________________________________________________
STATED IMPORTANCE 8.34
BJ SERVICES 7.31
HALLIBURTON 7.20
SCHLUMBERGER 6.78
5.0 6.0 7.0 8.0 9.0 10.0
AVERAGE RATING, SCALE 1-10
91
Welling & Company
CEMENTING SERVICES SUPPLIER RATINGSRESPONSIVENESS TO NEEDS-RESPONSIVENESS TO NEEDS-
_____________________________________________________________________
STATED IMPORTANCE 8.32
HALLIBURTON 7.67
SCHLUMBERGER 7.62
BJ SERVICES 7.25
5.0 6.0 7.0 8.0 9.0 10.0
AVERAGE RATING, SCALE 1-10
92
Welling & Company
CEMENTING SERVICES SUPPLIER RATINGSLOCAL LAB SERVICES-LOCAL LAB SERVICES-
_____________________________________________________________________
STATED IMPORTANCE 8.08
HALLIBURTON 7.71
SCHLUMBERGER 7.62
BJ SERVICES 7.40
5.0 6.0 7.0 8.0 9.0 10.0
AVERAGE RATING, SCALE 1-10
93
Welling & Company
CEMENTING SERVICES SUPPLIER RATINGSMODELING SOFTWARE-MODELING SOFTWARE-
_____________________________________________________________________
HALLIBURTON 7.74
SCHLUMBERGER 7.74
STATED IMPORTANCE 7.37
BJ SERVICES 6.84
5.0 6.0 7.0 8.0 9.0 10.0
AVERAGE RATING, SCALE 1-10
94
Welling & Company
CEMENTING SERVICES SUPPLIER RATINGSDIFFERENTIATING TECHNOLOGY-DIFFERENTIATING TECHNOLOGY-
_____________________________________________________________________
SCHLUMBERGER 7.30
STATED IMPORTANCE 7.24
HALLIBURTON 7.23
BJ SERVICES 6.52
5.0 6.0 7.0 8.0 9.0 10.0
AVERAGE RATING, SCALE 1-10
95
Welling & Company
CEMENTING SERVICES SUPPLIER RATINGSAVAILABILITY OF HIGH HORSEPOWER CEMENTING EQUIPMENT-AVAILABILITY OF HIGH HORSEPOWER CEMENTING EQUIPMENT-
_____________________________________________________________________
HALLIBURTON 7.48
SCHLUMBERGER 7.48
BJ SERVICES 7.21
STATED IMPORTANCE 7.20
5.0 6.0 7.0 8.0 9.0 10.0
AVERAGE RATING, SCALE 1-10
96
Welling & Company
NON-PRICE FACTOR WITH GREATEST INFLUENCE IN SELECTION DECISIONCEMENTING SERVICES-CEMENTING SERVICES-
______________________________________________________________
46%PERSONNEL & SERVICEQUALITY
23%QUALITY/ RELIABLITY OFEQUIPMENT
6%
11%AVAILABILITY/ DELIVERY
TECHNICAL SUPPORT
3%HSE
8%OTHER ISSUES
970% 10% 20% 30% 40% 50%
PERCENT OF TOTAL SAMPLE Welling & Company
SUPPLIERS CITED AS PERFORMING BEST/ NEEDS IMPROVEMENTON NON PRICE FACTORS OF MOST IMPORTANCE TO BUYERSON NON-PRICE FACTORS OF MOST IMPORTANCE TO BUYERS
____________________________________________________________________________
NEEDS IMPROVEMENT PERFORMS BEST
-20% 47%HALLIBURTON
NEEDS IMPROVEMENT PERFORMS BESTPERSONNEL/SERVICE
QUALITY
-25% 12%
-29% 34%SCHLUMBERGER
BJ SERVICES
-10% 7%ALL OTHERS
EQUIPMENT QUALITY
-21% 45%
-17% 45%HALLIBURTON
SCHLUMBERGER
-6% 3%
-29% 12%BJ SERVICES
ALL OTHERS
-40% -30% -20% -10% 0% 10% 20% 30% 40% 50%98
NON-PRICE FACTORS OF MOST IMPORTANCE IN RED Welling & Company
HALLIBURTON vs. COMPETITORSCEMENTING SERVICES-CEMENTING SERVICES-
________________________________________________________________________
KEY SELECTION FACTORS(IN ORDER OF IMPORTANCE)
TOTAL SAMPLE
2%4%
3%Reliability and quality of equipment
Highly trained & capable field personnel
C i t t d t lit
(IN ORDER OF IMPORTANCE)
2%
0%
3%
2%Consistent product quality
Availability of equipment & crews
Commitment to HSE policies
Track record/ Past favorable experience
1%
2%
3%
2%Track record/ Past favorable experience
Overall technical support & service
Ability to handle technical challenges
Price competitiveness
4%
2%
2%1%Price competitiveness
Responsive to needs
Local Lab services
Modeling software
1%
3%
4%
-20% -15% -10% -5% 0% 5% 10% 15% 20%
g
Differentiating technology
High horsepower cementing equipment
-20% -15% -10% -5% 0% 5% 10% 15% 20%
+/‐ SCORES DERIVED FROM SUPPLIER PERFORMANCE RATINGSFORMULA = (SUPPLIER RATING MINUS AVERAGE RATING GIVEN TO ALL SUPPLIERS)DIVIDED BY AVERAGE RATING GIVEN TO ALL SUPPLIERS
99169 RESPONDENTS
Welling & Company
HALLIBURTON vs. COMPETITORSCEMENTING SERVICES-CEMENTING SERVICES-
________________________________________________________________________
KEY SELECTION FACTORS(IN ORDER OF IMPORTANCE)
LAND SAMPLE
2%
5%
4%Reliability and quality of equipment
Highly trained & capable field personnel
C i t t d t lit
(IN ORDER OF IMPORTANCE)
4%
0%
4%
2%Consistent product quality
Availability of equipment & crews
Commitment to HSE policies
Track record/ Past favorable experience
2%
2%
2%
4%Track record/ Past favorable experience
Responsive to needs
Ability to handle technical challenges
Price competitiveness
5%
3%
4%
2%Price competitiveness
Overall technical support & service
Local Lab services
Modeling software
5%
2%
-20% -15% -10% -5% 0% 5% 10% 15% 20%
g
High horsepower cementing equipment
Differentiating technology
-20% -15% -10% -5% 0% 5% 10% 15% 20%
+/‐ SCORES DERIVED FROM SUPPLIER PERFORMANCE RATINGSFORMULA = (SUPPLIER RATING MINUS AVERAGE RATING GIVEN TO ALL SUPPLIERS)DIVIDED BY AVERAGE RATING GIVEN TO ALL SUPPLIERS
10088 RESPONDENTS
Welling & Company
HALLIBURTON vs. COMPETITORSCEMENTING SERVICES-CEMENTING SERVICES-
________________________________________________________________________
KEY SELECTION FACTORS(IN ORDER OF IMPORTANCE)
TOTAL OFFSHORE SAMPLE
3%
3%3%Reliability and quality of equipment
Consistent product quality
Hi hl t i d & bl fi ld l
(IN ORDER OF IMPORTANCE)
1%
0%
3%
3%Highly trained & capable field personnel
Overall technical support & service
Commitment to HSE policies
Track record/ Past favorable experience
1%
2%
3%
1%Track record/ Past favorable experience
Availability of equipment & crews
Ability to handle technical challenges
Price competitiveness
3%
2%
1%
1%Price competitiveness
Local Lab services
Responsive to needs
Modeling software
1%
2%
3%
-20% -15% -10% -5% 0% 5% 10% 15% 20%
g
Differentiating technology
High horsepower cementing equipment
-20% -15% -10% -5% 0% 5% 10% 15% 20%
+/‐ SCORES DERIVED FROM SUPPLIER PERFORMANCE RATINGSFORMULA = (SUPPLIER RATING MINUS AVERAGE RATING GIVEN TO ALL SUPPLIERS)DIVIDED BY AVERAGE RATING GIVEN TO ALL SUPPLIERS
10180 RESPONDENTS
Welling & Company
HALLIBURTON vs. COMPETITORSCEMENTING SERVICES-CEMENTING SERVICES-
________________________________________________________________________
KEY SELECTION FACTORS(IN ORDER OF IMPORTANCE)
GULF OF MEXICO SAMPLE
4%
-6%
-2%Highly trained & capable field personnel
Track record/ Past favorable experience
C i t t d t lit
(IN ORDER OF IMPORTANCE)
-10%
-2%1%
4%Consistent product quality
Ability to handle technical challenges
Reliability and quality of equipment
Price competitiveness
-5%
-6%-9%
-10%Price competitiveness
Responsive to needs
High horsepower cementing equipment
Availability of equipment & crews
-7%
1%
-4%
5%Availability of equipment & crews
Overall technical support & service
Commitment to HSE policies
Differentiating technology
0%
-12%
-20% -15% -10% -5% 0% 5% 10% 15% 20%
g gy
Local Lab services
Modeling software
-20% -15% -10% -5% 0% 5% 10% 15% 20%
+/‐ SCORES DERIVED FROM SUPPLIER PERFORMANCE RATINGSFORMULA = (SUPPLIER RATING MINUS AVERAGE RATING GIVEN TO ALL SUPPLIERS)DIVIDED BY AVERAGE RATING GIVEN TO ALL SUPPLIERS
10210 RESPONDENTS
Welling & Company
HALLIBURTON vs. COMPETITORSCEMENTING SERVICES-CEMENTING SERVICES-
________________________________________________________________________
KEY SELECTION FACTORS(IN ORDER OF IMPORTANCE)
US LAND SAMPLE
3%
5%
5%Highly trained & capable field personnel
Reliability and quality of equipment
C i t t d t lit
(IN ORDER OF IMPORTANCE)
2%
1%
5%
3%Consistent product quality
Availability of equipment & crews
Ability to handle technical challenges
Responsive to needs
4%
1%
3%
2%Responsive to needs
High horsepower cementing equipment
Track record/ Past favorable experience
Overall technical support & service
3%
0%
0%
4%Overall technical support & service
Price competitiveness
Commitment to HSE policies
Modeling software
4%
1%
-20% -15% -10% -5% 0% 5% 10% 15% 20%
g
Local Lab services
Differentiating technology
-20% -15% -10% -5% 0% 5% 10% 15% 20%
+/‐ SCORES DERIVED FROM SUPPLIER PERFORMANCE RATINGSFORMULA = (SUPPLIER RATING MINUS AVERAGE RATING GIVEN TO ALL SUPPLIERS)DIVIDED BY AVERAGE RATING GIVEN TO ALL SUPPLIERS
10361 RESPONDENTS
Welling & Company
HALLIBURTON vs. COMPETITORSCEMENTING SERVICES-CEMENTING SERVICES-
________________________________________________________________________
KEY SELECTION FACTORS(IN ORDER OF IMPORTANCE)
INTERNATIONAL SAMPLE
5%
4%
4%Reliability and quality of equipment
Consistent product quality
Hi hl t i d & bl fi ld l
(IN ORDER OF IMPORTANCE)
4%
4%
4%
5%Highly trained & capable field personnel
Track record/ Past favorable experience
Overall technical support & service
Availability of equipment & crews
1%
2%
4%
4%Availability of equipment & crews
Ability to handle technical challenges
High horsepower cementing equipment
Commitment to HSE policies
5%
3%
3%1%Commitment to HSE policies
Price competitiveness
Responsive to needs
Modeling software
4%
2%
5%
-20% -15% -10% -5% 0% 5% 10% 15% 20%
g
Local Lab services
Differentiating technology
-20% -15% -10% -5% 0% 5% 10% 15% 20%
+/‐ SCORES DERIVED FROM SUPPLIER PERFORMANCE RATINGSFORMULA = (SUPPLIER RATING MINUS AVERAGE RATING GIVEN TO ALL SUPPLIERS)DIVIDED BY AVERAGE RATING GIVEN TO ALL SUPPLIERS
104104 RESPONDENTS
Welling & Company
HALLIBURTON vs. COMPETITORSCEMENTING SERVICES-CEMENTING SERVICES-
________________________________________________________________________
KEY SELECTION FACTORS(IN ORDER OF IMPORTANCE)
WESTERN HEMISPHERE SAMPLE
5%
4%Highly trained & capable field personnel
Reliability and quality of equipment
(IN ORDER OF IMPORTANCE)
1%
2%
3%3%Consistent product quality
Ablility to handle technical challenges
Availability of equipment & crews
T k d/ P t f bl i
-1%
1%1%
1%Track record/ Past favorable experience
Responsive to needs
Availability of high horsepower cementing equipment
Price competitiveness
1%
0%
3%
1%Overall technical support & service
Commitment to HSE policies
Local Lab services
3%5%
-20% -15% -10% -5% 0% 5% 10% 15% 20%
Modeling software
Differentiating technology
+/‐ SCORES DERIVED FROM SUPPLIER PERFORMANCE RATINGSFORMULA = (SUPPLIER RATING MINUS AVERAGE RATING GIVEN TO ALL SUPPLIERS)DIVIDED BY AVERAGE RATING GIVEN TO ALL SUPPLIERS
104 RESPONDENTSWelling & Company
HALLIBURTON vs. COMPETITORSCEMENTING SERVICES-CEMENTING SERVICES-
________________________________________________________________________
KEY SELECTION FACTORS(IN ORDER OF IMPORTANCE)
EASTERN HEMISPHERE SAMPLE
3%
3%Reliability and quality of equipment
Consistent product quality
(IN ORDER OF IMPORTANCE)
4%
4%
4%5%Highly trained & capable field personnel
Track record/ Past favorable experience
Availability of equipment & crews
O ll t h i l t & i
1%
1%3%
4%Overall technical support & service
Ablility to handle technical challenges
Availability of high horsepower cementing equipment
Commitment to HSE policies
4%
3%
3%1%
Price competitiveness
Responsive to needs
Modeling software
3%3%
-20% -15% -10% -5% 0% 5% 10% 15% 20%
Differentiating technology
Local Lab services
+/‐ SCORES DERIVED FROM SUPPLIER PERFORMANCE RATINGSFORMULA = (SUPPLIER RATING MINUS AVERAGE RATING GIVEN TO ALL SUPPLIERS)DIVIDED BY AVERAGE RATING GIVEN TO ALL SUPPLIERS
104 RESPONDENTSWelling & Company
SCHLUMBERGER vs. COMPETITORSCEMENTING SERVICES-CEMENTING SERVICES-
________________________________________________________________________
KEY SELECTION FACTORS(IN ORDER OF IMPORTANCE)
TOTAL SAMPLE
1%
2%
1%Reliability and quality of equipment
Highly trained & capable field personnel
C i t t d t lit
(IN ORDER OF IMPORTANCE)
1%
4%1%
1%Consistent product quality
Availability of equipment & crews
Commitment to HSE policies
Track record/ Past favorable experience
4%
5%
2%
1%Track record/ Past favorable experience
Overall technical support & service
Ability to handle technical challenges
Price competitiveness
4%
1%
1%-4%Price competitiveness
Responsive to needs
Local Lab services
Modeling software
1%
4%
-20% -15% -10% -5% 0% 5% 10% 15% 20%
g
Differentiating technology
High horsepower cementing equipment
-20% -15% -10% -5% 0% 5% 10% 15% 20%
+/‐ SCORES DERIVED FROM SUPPLIER PERFORMANCE RATINGSFORMULA = (SUPPLIER RATING MINUS AVERAGE RATING GIVEN TO ALL SUPPLIERS)DIVIDED BY AVERAGE RATING GIVEN TO ALL SUPPLIERS
107139 RESPONDENTS
Welling & Company
SCHLUMBERGER vs. COMPETITORSCEMENTING SERVICES-CEMENTING SERVICES-
________________________________________________________________________
KEY SELECTION FACTORS(IN ORDER OF IMPORTANCE)
LAND SAMPLE
1%
-1%
0%Reliability and quality of equipment
Highly trained & capable field personnel
C i t t d t lit
(IN ORDER OF IMPORTANCE)
-1%
5%
1%
1%Consistent product quality
Availability of equipment & crews
Commitment to HSE policies
Track record/ Past favorable experience
2%
5%
4%
-1%Track record/ Past favorable experience
Responsive to needs
Ability to handle technical challenges
Price competitiveness
4%
0%
1%-2%Price competitiveness
Overall technical support & service
Local Lab services
Modeling software
3%
-3%
-20% -15% -10% -5% 0% 5% 10% 15% 20%
g
High horsepower cementing equipment
Differentiating technology
-20% -15% -10% -5% 0% 5% 10% 15% 20%
+/‐ SCORES DERIVED FROM SUPPLIER PERFORMANCE RATINGSFORMULA = (SUPPLIER RATING MINUS AVERAGE RATING GIVEN TO ALL SUPPLIERS)DIVIDED BY AVERAGE RATING GIVEN TO ALL SUPPLIERS
10862 RESPONDENTS
Welling & Company
SCHLUMBERGER vs. COMPETITORSCEMENTING SERVICES-CEMENTING SERVICES-
________________________________________________________________________
KEY SELECTION FACTORS(IN ORDER OF IMPORTANCE)
TOTAL OFFSHORE SAMPLE
4%
1%2%Reliability and quality of equipment
Consistent product quality
Hi hl t i d & bl fi ld l
(IN ORDER OF IMPORTANCE)
1%
3%
2%
4%Highly trained & capable field personnel
Overall technical support & service
Commitment to HSE policies
Track record/ Past favorable experience
-7%
6%
0%
1%Track record/ Past favorable experience
Availability of equipment & crews
Ability to handle technical challenges
Price competitiveness
5%
-1%
1%
7%Price competitiveness
Local Lab services
Responsive to needs
Modeling software
4%
4%
-20% -15% -10% -5% 0% 5% 10% 15% 20%
g
Differentiating technology
High horsepower cementing equipment
-20% -15% -10% -5% 0% 5% 10% 15% 20%
+/‐ SCORES DERIVED FROM SUPPLIER PERFORMANCE RATINGSFORMULA = (SUPPLIER RATING MINUS AVERAGE RATING GIVEN TO ALL SUPPLIERS)DIVIDED BY AVERAGE RATING GIVEN TO ALL SUPPLIERS
10976 RESPONDENTS
Welling & Company
SCHLUMBERGER vs. COMPETITORSCEMENTING SERVICES-CEMENTING SERVICES-
________________________________________________________________________
KEY SELECTION FACTORS(IN ORDER OF IMPORTANCE)
GULF OF MEXICO SAMPLE
-6%
-9%
-5%Highly trained & capable field personnel
Track record/ Past favorable experience
Consistent product quality
(IN ORDER OF IMPORTANCE)
-14%
2%
-2%
-6%p q y
Ability to handle technical challenges
Reliability and quality of equipment
Price competitiveness
3%
-6%
-11%
14%Price competitiveness
Responsive to needs
High horsepower cementing equipment
Availability of equipment & crews
7%
3%
-1%
-3%Availability of equipment & crews
Overall technical support & service
Commitment to HSE policies
Differentiating technology
2%
-5%
-7%Differentiating technology
Local Lab services
Modeling software
-20% -15% -10% -5% 0% 5% 10% 15% 20%+/‐ SCORES DERIVED FROM SUPPLIER PERFORMANCE RATINGSFORMULA = (SUPPLIER RATING MINUS AVERAGE RATING GIVEN TO ALL SUPPLIERS)DIVIDED BY AVERAGE RATING GIVEN TO ALL SUPPLIERS
11010 RESPONDENTS
Welling & Company
SCHLUMBERGER vs. COMPETITORSCEMENTING SERVICES-CEMENTING SERVICES-
________________________________________________________________________
KEY SELECTION FACTORS(IN ORDER OF IMPORTANCE)
US LAND SAMPLE
2%
-2%
-2%Highly trained & capable field personnel
Reliability and quality of equipment
C i t t d t lit
(IN ORDER OF IMPORTANCE)
-2%
-1%
-1%
-2%Consistent product quality
Availability of equipment & crews
Ability to handle technical challenges
Responsive to needs
-5%
-1%-7%
-2%Responsive to needs
High horsepower cementing equipment
Track record/ Past favorable experience
Overall technical support & service
0%
4%
-1%
5%Overall technical support & service
Price competitiveness
Commitment to HSE policies
Modeling software
-2%
-2%
0%
-20% -15% -10% -5% 0% 5% 10% 15% 20%
g
Local Lab services
Differentiating technology
-20% -15% -10% -5% 0% 5% 10% 15% 20%
+/‐ SCORES DERIVED FROM SUPPLIER PERFORMANCE RATINGSFORMULA = (SUPPLIER RATING MINUS AVERAGE RATING GIVEN TO ALL SUPPLIERS)DIVIDED BY AVERAGE RATING GIVEN TO ALL SUPPLIERS
11138 RESPONDENTS
Welling & Company
SCHLUMBERGER vs. COMPETITORSCEMENTING SERVICES-CEMENTING SERVICES-
________________________________________________________________________
KEY SELECTION FACTORS(IN ORDER OF IMPORTANCE)
INTERNATIONAL SAMPLE
4%
2%
2%Reliability and quality of equipment
Consistent product quality
Hi hl t i d & bl fi ld l
(IN ORDER OF IMPORTANCE)
0%
3%
1%
4%Highly trained & capable field personnel
Track record/ Past favorable experience
Overall technical support & service
Availability of equipment & crews
5%
3%
7%
0%Availability of equipment & crews
Ability to handle technical challenges
High horsepower cementing equipment
Commitment to HSE policies
6%
1%
-5%5%Commitment to HSE policies
Price competitiveness
Responsive to needs
Modeling software
6%
1%
6%
-20% -15% -10% -5% 0% 5% 10% 15% 20%
g
Local Lab services
Differentiating technology
-20% -15% -10% -5% 0% 5% 10% 15% 20%
+/‐ SCORES DERIVED FROM SUPPLIER PERFORMANCE RATINGSFORMULA = (SUPPLIER RATING MINUS AVERAGE RATING GIVEN TO ALL SUPPLIERS)DIVIDED BY AVERAGE RATING GIVEN TO ALL SUPPLIERS
11299 RESPONDENTS
Welling & Company
SCHLUMBERGER vs. COMPETITORSCEMENTING SERVICES-CEMENTING SERVICES-
________________________________________________________________________
KEY SELECTION FACTORS(IN ORDER OF IMPORTANCE)
WESTERN HEMISPHERE SAMPLE
-2%
-2%Highly trained & capable field personnel
Reliability and quality of equipment
(IN ORDER OF IMPORTANCE)
2%0%
1%-3%Consistent product quality
Ablility to handle technical challenges
Availability of equipment & crews
T k d/ P t f bl i
-3%-2%
-1%
-2%Track record/ Past favorable experience
Responsive to needs
Availability of high horsepower cementing equipment
Price competitiveness
-2%3%
-2%Overall technical support & service
Commitment to HSE policies
Local Lab services
0%1%
-20% -15% -10% -5% 0% 5% 10% 15% 20%
Modeling software
Differentiating technology
+/‐ SCORES DERIVED FROM SUPPLIER PERFORMANCE RATINGSFORMULA = (SUPPLIER RATING MINUS AVERAGE RATING GIVEN TO ALL SUPPLIERS)DIVIDED BY AVERAGE RATING GIVEN TO ALL SUPPLIERS
58RESPONDENTSWelling & Company
SCHLUMBERGER vs. COMPETITORSCEMENTING SERVICES-CEMENTING SERVICES-
________________________________________________________________________
KEY SELECTION FACTORS(IN ORDER OF IMPORTANCE)
EASTERN HEMISPHERE SAMPLE
2%
2%Reliability and quality of equipment
Consistent product quality
(IN ORDER OF IMPORTANCE)
4%
0%
2%3%Highly trained & capable field personnel
Track record/ Past favorable experience
Availability of equipment & crews
O ll t h i l t & i
5%
3%
9%
4%Overall technical support & service
Ablility to handle technical challenges
Availability of high horsepower cementing equipment
Commitment to HSE policies
6%
1%
-6%5%
Price competitiveness
Responsive to needs
Modeling software
1%7%
-20% -15% -10% -5% 0% 5% 10% 15% 20%
Differentiating technology
Local Lab services
+/‐ SCORES DERIVED FROM SUPPLIER PERFORMANCE RATINGSFORMULA = (SUPPLIER RATING MINUS AVERAGE RATING GIVEN TO ALL SUPPLIERS)DIVIDED BY AVERAGE RATING GIVEN TO ALL SUPPLIERS
95 RESPONDENTSWelling & Company
BJ SERVICES vs. COMPETITORSCEMENTING SERVICES-CEMENTING SERVICES-
________________________________________________________________________
KEY SELECTION FACTORS(IN ORDER OF IMPORTANCE)
TOTAL SAMPLE
4%
-6%
-5%Reliability and quality of equipment
Highly trained & capable field personnel
C i t t d t lit
(IN ORDER OF IMPORTANCE)
3%
-4%
-4%
-4%Consistent product quality
Availability of equipment & crews
Commitment to HSE policies
Track record/ Past favorable experience
3%
-8%
-5%
-3%Track record/ Past favorable experience
Overall technical support & service
Ability to handle technical challenges
Price competitiveness
-8%
-2%
-4%3%Price competitiveness
Responsive to needs
Local Lab services
Modeling software
-2%
-7%
-20% -15% -10% -5% 0% 5% 10% 15% 20%
g
Differentiating technology
High horsepower cementing equipment
-20% -15% -10% -5% 0% 5% 10% 15% 20%
+/‐ SCORES DERIVED FROM SUPPLIER PERFORMANCE RATINGSFORMULA = (SUPPLIER RATING MINUS AVERAGE RATING GIVEN TO ALL SUPPLIERS)DIVIDED BY AVERAGE RATING GIVEN TO ALL SUPPLIERS
115104 RESPONDENTS
Welling & Company
BJ SERVICES vs. COMPETITORSCEMENTING SERVICES-CEMENTING SERVICES-
________________________________________________________________________
KEY SELECTION FACTORS(IN ORDER OF IMPORTANCE)
LAND SAMPLE
3%
-4%
-4%Reliability and quality of equipment
Highly trained & capable field personnel
C i t t d t lit
(IN ORDER OF IMPORTANCE)
-3%-5%
-5%
-3%Consistent product quality
Availability of equipment & crews
Commitment to HSE policies
Track record/ Past favorable experience
0%
-7%
-6%-3%Track record/ Past favorable experience
Responsive to needs
Ability to handle technical challenges
Price competitiveness
-8%
-3%
-4%0%Price competitiveness
Overall technical support & service
Local Lab services
Modeling software
-9%
1%
-20% -15% -10% -5% 0% 5% 10% 15% 20%
g
High horsepower cementing equipment
Differentiating technology
-20% -15% -10% -5% 0% 5% 10% 15% 20%
+/‐ SCORES DERIVED FROM SUPPLIER PERFORMANCE RATINGSFORMULA = (SUPPLIER RATING MINUS AVERAGE RATING GIVEN TO ALL SUPPLIERS)DIVIDED BY AVERAGE RATING GIVEN TO ALL SUPPLIERS
11653 RESPONDENTS
Welling & Company
BJ SERVICES vs. COMPETITORSCEMENTING SERVICES-CEMENTING SERVICES-
________________________________________________________________________
KEY SELECTION FACTORS(IN ORDER OF IMPORTANCE)
TOTAL OFFSHORE SAMPLE
%
-4%
-5%Reliability and quality of equipment
Consistent product quality
Hi hl t i d & bl fi ld l
(IN ORDER OF IMPORTANCE)
2%
-4%
-5%
-7%Highly trained & capable field personnel
Overall technical support & service
Commitment to HSE policies
Track record/ Past favorable experience
6%
-8%-3%
-2%Track record/ Past favorable experience
Availability of equipment & crews
Ability to handle technical challenges
Price competitiveness
-8%
-1%
-2%6%Price competitiveness
Local Lab services
Responsive to needs
Modeling software
-5%
-5%
-20% -15% -10% -5% 0% 5% 10% 15% 20%
g
Differentiating technology
High horsepower cementing equipment
-20% -15% -10% -5% 0% 5% 10% 15% 20%
+/‐ SCORES DERIVED FROM SUPPLIER PERFORMANCE RATINGSFORMULA = (SUPPLIER RATING MINUS AVERAGE RATING GIVEN TO ALL SUPPLIERS)DIVIDED BY AVERAGE RATING GIVEN TO ALL SUPPLIERS
11751 RESPONDENTS
Welling & Company
BJ SERVICES vs. COMPETITORSCEMENTING SERVICES-CEMENTING SERVICES-
________________________________________________________________________
KEY SELECTION FACTORS(IN ORDER OF IMPORTANCE)
GULF OF MEXICO SAMPLE
2%
15%
7%Highly trained & capable field personnel
Track record/ Past favorable experience
C i t t d t lit
(IN ORDER OF IMPORTANCE)
24%0%
1%
2%Consistent product quality
Ability to handle technical challenges
Reliability and quality of equipment
Price competitiveness
9%
12%
20%
Price competitiveness
Responsive to needs
High horsepower cementing equipment
Availability of equipment & crews
14%-3%
5%
9%Availability of equipment & crews
Overall technical support & service
Commitment to HSE policies
Differentiating technology
-2%
17%
-20% -15% -10% -5% 0% 5% 10% 15% 20% 25%
g gy
Local Lab services
Modeling software
-20% -15% -10% -5% 0% 5% 10% 15% 20% 25%
+/‐ SCORES DERIVED FROM SUPPLIER PERFORMANCE RATINGSFORMULA = (SUPPLIER RATING MINUS AVERAGE RATING GIVEN TO ALL SUPPLIERS)DIVIDED BY AVERAGE RATING GIVEN TO ALL SUPPLIERS
11811 RESPONDENTS
Welling & Company
BJ SERVICES vs. COMPETITORSCEMENTING SERVICES-CEMENTING SERVICES-
________________________________________________________________________
KEY SELECTION FACTORS(IN ORDER OF IMPORTANCE)
US LAND SAMPLE
-1%
-3%
-3%Highly trained & capable field personnel
Reliability and quality of equipment
C i t t d t lit
(IN ORDER OF IMPORTANCE)
1%
0%
-4%
-1%Consistent product quality
Availability of equipment & crews
Ability to handle technical challenges
Responsive to needs
0%
0%
5%
-1%Responsive to needs
High horsepower cementing equipment
Track record/ Past favorable experience
Overall technical support & service
-4%
-4%0%
0%Overall technical support & service
Price competitiveness
Commitment to HSE policies
Modeling software
-2%1%
-20% -15% -10% -5% 0% 5% 10% 15% 20%
g
Local Lab services
Differentiating technology
-20% -15% -10% -5% 0% 5% 10% 15% 20%
+/‐ SCORES DERIVED FROM SUPPLIER PERFORMANCE RATINGSFORMULA = (SUPPLIER RATING MINUS AVERAGE RATING GIVEN TO ALL SUPPLIERS)DIVIDED BY AVERAGE RATING GIVEN TO ALL SUPPLIERS
11934 RESPONDENTS
Welling & Company
BJ SERVICES vs. COMPETITORSCEMENTING SERVICES-CEMENTING SERVICES-
________________________________________________________________________
KEY SELECTION FACTORS(IN ORDER OF IMPORTANCE)
INTERNATIONAL SAMPLE
9%
-5%-6%Reliability and quality of equipment
Consistent product quality
Hi hl t i d & bl fi ld l
(IN ORDER OF IMPORTANCE)
-4%
-8%
-5%
-9%Highly trained & capable field personnel
Track record/ Past favorable experience
Overall technical support & service
Availability of equipment & crews
-6%
-5%
-11%
-4%Availability of equipment & crews
Ability to handle technical challenges
High horsepower cementing equipment
Commitment to HSE policies
-11%
-5%
2%
-6%Commitment to HSE policies
Price competitiveness
Responsive to needs
Modeling software
-10%-3%
-20% -15% -10% -5% 0% 5% 10% 15% 20%
g
Local Lab services
Differentiating technology
-20% -15% -10% -5% 0% 5% 10% 15% 20%
+/‐ SCORES DERIVED FROM SUPPLIER PERFORMANCE RATINGSFORMULA = (SUPPLIER RATING MINUS AVERAGE RATING GIVEN TO ALL SUPPLIERS)DIVIDED BY AVERAGE RATING GIVEN TO ALL SUPPLIERS
12058 RESPONDENTS
Welling & Company
BJ SERVICES vs. COMPETITORSCEMENTING SERVICES-CEMENTING SERVICES-
________________________________________________________________________
KEY SELECTION FACTORS(IN ORDER OF IMPORTANCE)
WESTERN HEMISPHERE SAMPLE
-2%-2%Highly trained & capable field personnel
Reliability and quality of equipment
(IN ORDER OF IMPORTANCE)
1%
-2%
-3%0%Consistent product quality
Ablility to handle technical challenges
Availability of equipment & crews
T k d/ P t f bl i
4%
1%
-1%
1%Track record/ Past favorable experience
Responsive to needs
Availability of high horsepower cementing equipment
Price competitiveness
1%-3%
-1%4%
Overall technical support & service
Commitment to HSE policies
Local Lab services
-3%-6%
-20% -15% -10% -5% 0% 5% 10% 15% 20%
Modeling software
Differentiating technology
+/‐ SCORES DERIVED FROM SUPPLIER PERFORMANCE RATINGSFORMULA = (SUPPLIER RATING MINUS AVERAGE RATING GIVEN TO ALL SUPPLIERS)DIVIDED BY AVERAGE RATING GIVEN TO ALL SUPPLIERS
57 RESPONDENTSWelling & Company
BJ SERVICES vs. COMPETITORSCEMENTING SERVICES-CEMENTING SERVICES-
________________________________________________________________________
KEY SELECTION FACTORS(IN ORDER OF IMPORTANCE)
EASTERN HEMISPHERE SAMPLE
-5%-5%Reliability and quality of equipment
Consistent product quality
(IN ORDER OF IMPORTANCE)
8%
-4%
-6%-9%Highly trained & capable field personnel
Track record/ Past favorable experience
Availability of equipment & crews
O ll t h i l t & i
-6%
-4%
-12%
-8%Overall technical support & service
Ablility to handle technical challenges
Availability of high horsepower cementing equipment
Commitment to HSE policies
-10%
-4%3%
6%Price competitiveness
Responsive to needs
Modeling software
-4%-10%
-20% -15% -10% -5% 0% 5% 10% 15% 20%
Differentiating technology
Local Lab services
+/‐ SCORES DERIVED FROM SUPPLIER PERFORMANCE RATINGSFORMULA = (SUPPLIER RATING MINUS AVERAGE RATING GIVEN TO ALL SUPPLIERS)DIVIDED BY AVERAGE RATING GIVEN TO ALL SUPPLIERS
54 RESPONDENTSWelling & Company
NET PROMOTER SCORECEMENTING SERVICES
LIKELY TO RECOMMEND
(0‐10 SCALE)
-CEMENTING SERVICES-__________________________________________________
PROMOTERS
( 9 or 10 )
PASSIVES
( 7 or 8 )
DETRACTORS
( 6 or Lower )
TOTAL SAMPLE (
49% 41% 10%
HALLIBURTON (169) 39%
SCHLUMBERGER (139) 25%41% 43% 16%
BJ SERVICES (104) 1% 27% 47% 26%
0% 20% 40% 60%
Net Promoter Score (NPS) = % of Promoters minus % of Detractors (Number of Respondents in Parentheses)
123
Welling & Company
NET PROMOTER SCORECEMENTING SERVICES
LIKELY TO RECOMMEND
(0‐10 SCALE)
-CEMENTING SERVICES-__________________________________________________
PROMOTERS
( 9 or 10 )
PASSIVES
( 7 or 8 )
DETRACTORS
( 6 or Lower )
TOTAL LAND
HALLIBURTON (88) 37%
(
48% 41% 11%HALLIBURTON (88) 37%
SCHLUMBERGER (62) 16% 34% 48% 18%
BJ SERVICES (53) -6% 28% 38% 34%
-20% 0% 20% 40% 60%
Net Promoter Score (NPS) = % of Promoters minus % of Detractors (Number of Respondents in Parentheses)
124
Welling & Company
NET PROMOTER SCORECEMENTING SERVICES
LIKELY TO RECOMMEND
(0‐10 SCALE)
-CEMENTING SERVICES-__________________________________________________
PROMOTERS
( 9 or 10 )
PASSIVES
( 7 or 8 )
DETRACTORS
( 6 or Lower )
TOTAL OFFSHORE
HALLIBURTON (80) 40%
(
49% 42% 9%HALLIBURTON (80) 40%
SCHLUMBERGER (76) 33% 46% 41% 13%
BJ SERVICES (51) 8% 26% 56% 18%
0% 20% 40% 60%
Net Promoter Score (NPS) = % of Promoters minus % of Detractors (Number of Respondents in Parentheses)
125
Welling & Company
NET PROMOTER SCORECEMENTING SERVICES
LIKELY TO RECOMMEND
(0‐10 SCALE)
-CEMENTING SERVICES-__________________________________________________
PROMOTERS
( 9 or 10 )
PASSIVES
( 7 or 8 )
DETRACTORS
( 6 or Lower )
OFFSHORE-SHELF
HALLIBURTON (61) 48%
(
53% 42% 5%
HALLIBURTON (61) 48%
SCHLUMBERGER (56) 30%43% 44% 13%
BJ SERVICES (36) 19% 30% 59% 11%
0% 20% 40% 60%
Net Promoter Score (NPS) = % of Promoters minus % of Detractors (Number of Respondents in Parentheses)
126
Welling & Company
NET PROMOTER SCORECEMENTING SERVICES
LIKELY TO RECOMMEND
(0‐10 SCALE)
-CEMENTING SERVICES-__________________________________________________
PROMOTERS
( 9 or 10 )
PASSIVES
( 7 or 8 )
DETRACTORS
6 or Lower )
OFFSHORE-DEEPWATER P D (
37% 42% 21%
HALLIBURTON (19) 16%
SCHLUMBERGER (20) 40% 55% 30% 15%
BJ SERVICES (15) -21% 13% 54% 34%
-40% -20% 0% 20% 40% 60%
Net Promoter Score (NPS) = % of Promoters minus % of Detractors (Number of Respondents in Parentheses)
127
Welling & Company
NET PROMOTER SCORECEMENTING SERVICES
LIKELY TO RECOMMEND
(0‐10 SCALE)
-CEMENTING SERVICES-__________________________________________________
PROMOTERS
( 9 or 10 )
PASSIVES
( 7 or 8 )
DETRACTORS
( 6 or Lower )
GULF OF MEXICO
HALLIBURTON (11) 27%45% 37% 18%
HALLIBURTON (11) 27%
SCHLUMBERGER (10) 40% 50% 40% 10%
BJ SERVICES (10) 0% 30% 40% 30%
0% 20% 40% 60%
Net Promoter Score (NPS) = % of Promoters minus % of Detractors (Number of Respondents in Parentheses)
128
Welling & Company
NET PROMOTER SCORECEMENTING SERVICES
LIKELY TO RECOMMEND
(0‐10 SCALE)
-CEMENTING SERVICES-__________________________________________________
PROMOTERS
( 9 or 10 )
PASSIVES
( 7 or 8 )
DETRACTORS
( 6 or Lower )
US LAND
55% 32% 13%
HALLIBURTON (61) 42%
SCHLUMBERGER (38) 14%36% 42% 22%
BJ SERVICES (34) -8% 27% 38% 35%
-20% 0% 20% 40% 60%
Net Promoter Score (NPS) = % of Promoters minus % of Detractors (Number of Respondents in Parentheses)
129
Welling & Company
NET PROMOTER SCORECEMENTING SERVICES
LIKELY TO RECOMMEND
(0‐10 SCALE)
-CEMENTING SERVICES-__________________________________________________
PROMOTERS
( 9 or 10 )
PASSIVES
( 7 or 8 )
DETRACTORS
( 6 or Lower )
INTERNATIONAL (
46% 45% 9%
HALLIBURTON (104) 37%
SCHLUMBERGER (99) 25%41% 43% 16%
BJ SERVICES (58) -5%19% 57% 24%
-20% 0% 20% 40% 60%
Net Promoter Score (NPS) = % of Promoters minus % of Detractors (Number of Respondents in Parentheses)
130
Welling & Company
NET PROMOTER SCORECEMENTING SERVICES
LIKELY TO RECOMMEND
(0‐10 SCALE)
-CEMENTING SERVICES-__________________________________________________
PROMOTERS
( 9 or 10 )
PASSIVES
( 7 or 8 )
DETRACTORS
( 6 or Lower )
WESTERN HEMISPHERE
HALLIBURTON (83) 43%55% 33% 12%
HALLIBURTON (83) 43%
SCHLUMBERGER (58) 27%45% 37% 18%
BJ SERVICES (57) 8% 36% 36% 28%
0% 20% 40% 60%
Net Promoter Score (NPS) = % of Promoters minus % of Detractors (Number of Respondents in Parentheses)
131
Welling & Company
NET PROMOTER SCORECEMENTING SERVICES
LIKELY TO RECOMMEND
(0‐10 SCALE)
-CEMENTING SERVICES-__________________________________________________
PROMOTERS
( 9 or 10 )
PASSIVES
( 7 or 8 )
DETRACTORS
( 6 or Lower )
EASTERN HEMISPHERE (
44% 47% 9%
HALLIBURTON (99) 35%
SCHLUMBERGER (95) 23%40% 43% 17%
BJ SERVICES (54) -10% 16% 58% 26%
-20% 0% 20% 40% 60%
Net Promoter Score (NPS) = % of Promoters minus % of Detractors (Number of Respondents in Parentheses)
132
Welling & Company
CEMENTING SERVICESStated Importance Weights vs. Correlation to “Likely to Recommend”
MATRIX QUADRANT ATTRIBUTEMATRIX QUADRANT ATTRIBUTE
Availability of equipment & crews (4)
Commitment to HSE (5)
Baseline Requirements (High Stated - Low Correlation)
These are essentially entry tickets to the market. Competent performance is expected. Gaps in baseline requirements are know n to cause sw itching. Closing gaps in baseline
Price Competitiveness (9)
Reliability and quality of equipment (1)Highly trained & capable field personnel (2)
p q g g g pperformance factors takes f irst priority. Some competitors choose to differentiate on
baseline requirements.
Conscious Differentiators g y t a ed & capab e e d pe so e ( )Consistent product quality (3)
Track record/ Past favorable experience (6)Overall technical support & service (7)
Conscious Differentiators (High Stated - High Correlation)
Factors in this area actively drive supplier selection decisions. Winning on factors in this category can be a pow er force for profitability, grow th and customer retention.
Closing gaps in conscious differentiators takes second priority. pp ( )Ablility to handle technical challenges (8)
Responsive to needs (10)Latent Differentiators
(Low Stated - High Correlation) Customers don’t say these factors are important but they correlate highly to a
Local Lab services (11)
Modeling software (12)
Customers don t say these factors are important but they correlate highly to a dependant variable that assesses overall satisfaction w ith a supplier (in this study “likely to recommend” is the dependent variable). Latent differentiators represent
opportunities to make a pull-ahead move.
Low Impact
Differentiating technology (13)Availability of high horsepower cementing equipment (14)
(Low Stated - Low Correlation) Low impact items are areas w here performance at parity w ith competitors is
suff icient.
(STATED IMPORTANCE RANKING IN PARENTHESES)
CORRELATION OF SELECTION CRITERIA WITH LIKELIHOOD TO RECOMMENDCEMENTING SERVICES-CEMENTING SERVICES-
______________________________________________________________
61.50%Ablility to handle technical challenges (8)
57 31%
57.85%
60.64%
61.50%Ablility to handle technical challenges (8)
Consistent product quality (3)
Highly trained & capable field personnel (2)
Overall technical support & service (7)
54 84%
56.44%
56.52%
57.31%Overall technical support & service (7)
Responsive to needs (10)
Reliability and quality of equipment (1)
Track record/ Past favorable experience (6)
41 90%
46.81%
51.02%
54.84%Track record/ Past favorable experience (6)
Local Lab services (11)
Differentiating technology (13)
Availability of high horsepower cementing equipment (14)
31 25%
41.00%
41.76%
41.90%Availability of high horsepower cementing equipment (14)
Availability of equipment & crews (4)
Modeling software (12)
Commitment to HSE policies (5)
26.70%
31.25%
0% 20% 40% 60% 80%
Commitment to HSE policies (5)
Price competitiveness (9)
1.0 = HIGHEST CORRELATION TO LIKELY TO RECOMMEND (STATED IMPORTANCE IN PARENTHESE)
134
Welling & Company
COMPETITIVE PERFORMANCE vs DIFFERENTIATION FACTORSCEMENTING SERVICESCEMENTING SERVICES
________________________________________________________________________Selected Company's Performace vs Competitors
ATTRIBUTES ‐ CEMENTING SERVICESHALLIBURTON SCHLUMBERGER BJ SERVICES
Baseline Requirement
Availability of equipment & crews (4) 3 1 ‐4
Commitment to HSE (5) 0 4 ‐4
HALLIBURTON SCHLUMBERGER BJ SERVICES
Price Competitiveness (9) 1 ‐4 3
Conscious Differentiator
Reliability and quality of equipment (1) 3 1 ‐5
Hi hl i d & bl fi ld l (2) 4 2 6Highly trained & capable field personnel (2) 4 2 ‐6
Consistent product quality (3) 2 1 ‐4
Track record/ Past favorable experience (6) 2 1 ‐3
Overall technical support & service (7) 3 2 5Overall technical support & service (7) 3 2 ‐5
Ablility to handle technical challenges (8) 2 5 ‐8
Latent Differentiator
Responsive to needs (10) 2 1 ‐4Responsive to needs (10) 2 1 4
Local Lab services (11) 2 1 ‐2
Low Impact
Modeling software (12) 4 4 ‐8g ( )
Differentiating technology (13) 3 4 ‐7
High horsepower cementing equipment (14) 1 1 ‐2135
WEIGHTING OF PRICE vs NON-PRICE FACTORS IN FINAL DECISION-CEMENTING SERVICES-
“WHEN SELECTING A SUPPLIER FOR CEMENTING SERVICES,WHAT PERCENT OF YOUR PURCHASE DECISION IS BASED ON THE PRICE vs NON-PRICE FACTORS?”
TOTAL SAMPLE 56% 44%
PRICE NON-PRICE FACTORS
WHAT PERCENT OF YOUR PURCHASE DECISION IS BASED ON THE PRICE vs NON PRICE FACTORS?
LAND
OFFSHORE SHELF
OFFSHORE DEEPWATER
MAJORS
57%54%54%54%
43%46%46%46%
LARGE INDEPENDENTS
MED/ SMALL INDEPENDENTS
NOCS
US LAND
54%58%60%
56%
46%42%40%
44%GoM
CANADA
LATIN AMERICA
NORTH SEA/ EUROPE
59%62%
51%55%
41%38%
49%45%
WEST AFRICA
MIDDLE EAST/ N. AFRICA
ASIA PACIFIC
%53%
62%59%
%47%
38%41%
1360% 20% 40% 60% 80% 100%
PERCENT OF TOTAL SAMPLE Welling & Company
USE OF MASTER SERVICE AGREEMENT OR MULTI-WELL CONTRACTSFOR CEMENTING SERVICESFOR CEMENTING SERVICES
SHARE OF CEMENTING
JOBS CALLED OUT AS NEEDED
15%
SHARE OF
15%
IF CEMENTING WORK IS EVER AWARDED OUTSIDE OF A PREFERRED VENDOR ARRANGEMENT WHAT IS THESHARE OF
CEMENTING JOBS EXECUTED UNDER MASTER
SERVICE AGREEMENT OR
VENDOR ARRANGEMENT, WHAT IS THEPRIMARY DRIVER FOR UTILIZING
ANOTHER SUPPLIER?
AVAILABILITY = 58%%AGREEMENT OR
MULTI-WELL CONTRACT
85%
BETTER TECHNOLOGY = 39%PRICE = 6%
ALL OTHER = 14%
137
PERCENT OF CEMENTING JOBS Welling & Company
VENDOR VALUE MAP-CEMENTING SERVICES--CEMENTING SERVICES-
______________________________________________________
RELATIVE PERFORMANCEInferior Competitive
PerformanceSuperior Competitive
Performance
ced 86
86 88 90 92 94 96 98 100 102 104 106 108 110 112 114
Higher Price/ Poorer Performance Higher Price/ Better Performance
Premium Offering
TOTAL SAMPLE
ICING Higher Pric
88
90
92
Premium Offering
RELATIVE PR
SCHLUMBERGER
94
96
98
Buying DecisionBased on price = 56%
Non‐price factors = 44%
*Slope = Calculated as % of buying
(NPS +25)
R
ed
HALLIBURTON
BJ SERVICES100
102
104
p y gdecision based on price
(Lower angle=More price sensitive)(NPS +1)
Lower Price
106
108
110
(NPS +39)
112
114 Lower Price/ Poorer Performance Lower Price/ Better Performance
Economy Offering 138
Welling & Company
VENDOR VALUE MAP-CEMENTING SERVICES--CEMENTING SERVICES-
______________________________________________________
RELATIVE PERFORMANCEInferior Competitive
PerformanceSuperior Competitive
Performance
ced 86
86 88 90 92 94 96 98 100 102 104 106 108 110 112 114
Higher Price/ Poorer Performance Higher Price/ Better Performance
Premium Offering
TOTAL LAND
ICING Higher Pric
88
90
92
Premium Offering
RELATIVE PR
SCHLUMBERGER
94
96
98
Buying DecisionBased on price = 57%
Non‐price factors = 43%
*Slope = Calculated as % of buyingR
ed
HALLIBURTON
BJ SERVICES100
102
104
p y gdecision based on price
(Lower angle=More price sensitive)
Lower Price
106
108
110
112
114 Lower Price/ Poorer Performance Lower Price/ Better Performance
Economy Offering 139
Welling & Company
VENDOR VALUE MAP-CEMENTING SERVICES--CEMENTING SERVICES-
______________________________________________________
RELATIVE PERFORMANCEInferior Competitive
PerformanceSuperior Competitive
Performance
ced 86
86 88 90 92 94 96 98 100 102 104 106 108 110 112 114
Higher Price/ Poorer Performance Higher Price/ Better Performance
Premium Offering
TOTAL OFFSHORE
ICING Higher Pric
SCHLUMBERGER
88
90
92
Premium Offering
RELATIVE PR SCHLUMBERGER
94
96
98
Buying DecisionBased on price = 54%
Non‐price factors = 46%
*Slope = Calculated as % of buyingR
ed
HALLIBURTON
100
102
104
p y gdecision based on price
(Lower angle=More price sensitive)
Lower Price
BJ SERVICES106
108
110
112
114 Lower Price/ Poorer Performance Lower Price/ Better Performance
Economy Offering 140
Welling & Company
VENDOR VALUE MAP-CEMENTING SERVICES--CEMENTING SERVICES-
______________________________________________________
RELATIVE PERFORMANCEInferior Competitive
PerformanceSuperior Competitive
Performance
ced 76
76 80 84 88 92 96 100 104 108 112 116 120 124
Higher Price/ Poorer Performance Higher Price/ Better Performance
Premium Offering
GULF OF MEXICO
ICING Higher Pric
SCHLUMBERGER
80
84
88
Premium Offering
RELATIVE PR
HALLIBURTON
88
92
96
Buying DecisionBased on price = 59%
Non‐price factors = 41%
*Slope = Calculated as % of buyingR
ed
100
104
108
p y gdecision based on price
(Lower angle=More price sensitive)
Lower Price
112
116
BJ SERVICES
120
124 Lower Price/ Poorer Performance Lower Price/ Better Performance
Economy Offering 141
Welling & Company
VENDOR VALUE MAP-CEMENTING SERVICES--CEMENTING SERVICES-
______________________________________________________
RELATIVE PERFORMANCEInferior Competitive
PerformanceSuperior Competitive
Performance
ced 86
86 88 90 92 94 96 98 100 102 104 106 108 110 112 114
Higher Price/ Poorer Performance Higher Price/ Better Performance
Premium Offering
US LAND
ICING Higher Pric
88
90
92
Premium Offering
RELATIVE PR
SCHLUMBERGER
94
96
98
Buying DecisionBased on price = 56%
Non‐price factors = 44%
*Slope = Calculated as % of buyingR
ed
HALLIBURTON
BJ SERVICES
100
102
104
p y gdecision based on price
(Lower angle=More price sensitive)
Lower Price
106
108
110
112
114 Lower Price/ Poorer Performance Lower Price/ Better Performance
Economy Offering 142
Welling & Company
VENDOR VALUE MAP-CEMENTING SERVICES--CEMENTING SERVICES-
______________________________________________________
RELATIVE PERFORMANCEInferior Competitive
PerformanceSuperior Competitive
Performance
ced 86
86 88 90 92 94 96 98 100 102 104 106 108 110 112 114
Higher Price/ Poorer Performance Higher Price/ Better Performance
Premium Offering
INTERNATIONAL
ICING Higher Pric
88
90
92
Premium Offering
RELATIVE PR
SCHLUMBERGER94
96
98
Buying DecisionBased on price = 55%
Non‐price factors = 45%
*Slope = Calculated as % of buyingR
ed
HALLIBURTONBJ SERVICES
100
102
104
p y gdecision based on price
(Lower angle=More price sensitive)
Lower Price
106
108
110
112
114 Lower Price/ Poorer Performance Lower Price/ Better Performance
Economy Offering 143
Welling & Company
CUSTOMER VALUE SCORE CEMENTING SERVICES-CEMENTING SERVICES-
________________________________________________________________
TOTAL SAMPLE LAND SHELF DEEPWATER GoM US LAND INTERNATIONAL
117.
22
116
120
2 05.2
0
4108
112
101.
91
102.
42
100.
47
10
101.
35 103.
24
98.4
5
99.2
5
98.5
0
98.9
0
98.2
8
99.6
4
98.3
2 101.
03
100.
50
99.7
5
98.4
8
100
104
92.6
4
94.3
0
90.1
4
9
92
96
9
84
88
HALLIBURTON SCHLUMBERGER BJ SERVICES
CALCULATED SCORE: WEIGHTED NON-PRICE PERFORMANCE SCORES MULTIPLIED BY % OF DECISION BASED ON NON-PRICE FACTORS PLUS PRICE COMPETITIVENESS SCORE MULTIPLIED BY % OF DECISION BASED ON PRICE Welling & Company
COMPANIES PERCEIVED AS GAINING OR LOSING IN THE MARKETFOR CEMENTING SERVICES
_______________________________________________________________________
LOSING GAINING
HALLIBURTON -18% 28%
SCHLUMBERGER -15% 22%SCHLUMBERGER 15% 22%
BJ SERVICES -13% 16%
ALL OTHERS -12% 7%
145-30% -20% -10% 0% 10% 20% 30% 40%
PERCENT OF TOTAL SAMPLE Welling & Company
CEMENTING HARDWARE
146
BUNDLING OF CEMENTING HARDWARE PURCHASESBUNDLING OF CEMENTING HARDWARE PURCHASESCEMENTING HARDWARE FROM THE SERVICE COMPANY OR SPECIALTY SUPPLIER
BUNDLE PURCHASE WITH CEMENTING SERVICE COMPANY
PURCHASE FROM SPECIALTY SUPPLIER
TOTAL SAMPLE
LAND
44%
35%
30%
74%LAND
OFFSHORE SHELF59%
74%
41%
OFFSHORE DEEPWATER
NORTH AMERICA
47%
32%
50%
72%NORTH AMERICA
INTERNATIONAL52%
72%
53%
1470% 20% 40% 60% 80% 100%
PERCENT OF TOTAL SAMPLE Welling & Company
PREFERRED SUPPLIER FOR CEMENTING HARDWAREPREFERRED SUPPLIER FOR CEMENTING HARDWARE
WEATHERFORD48%
53%43%
TOTAL SAMPLE LAND OFFSHORE
HALLIBURTON
SCHLUMBERGER
23%
8%
21%
4%
43%
26%
SCHLUMBERGER
DAVIS LYNCH8%
4%
11%
12%
4%
BJ SERVICES
ALL OTHER
3%
8%
1%
11%
6%
6%
NA/ DON'T KNOW9%10%
6%
9%
1480% 20% 40% 60%
PERCENT OF TOTAL SAMPLE Welling & Company
PRIMARY CONSIDERATIONS IN SUPPLIER SELECTIONFOR CEMENTING HARDWARE
____________________________________________________________________
57%PRICE/ CONTRACTAGREEMENT
30%
36%EQUIPMENT PERFORMANCE
EQUIPMENT QUALITY
23%
30%EQUIPMENT QUALITY
AVAILABILITY/ DELIVERYPERIOD
10%
17%SPECIALIZED CAPABILITIES
TRACK RECORD/REPUTATION
9%
0% 10% 20% 30% 40% 50% 60% 70%
ALL OTHER
149
0% 10% 20% 30% 40% 50% 60% 70%
PERCENT OF TOTAL SAMPLE Welling & Company
SUPPLIERS’ STRENGTHS & WEAKNESSES
150
HALLIBURTON STRENGTHSAREAS WHICH MIGHT DIFFERENTIATE THEM FROM OTHERS
_____________________________________________________________
15%
41%EQUIPMENT QUALITY
QUALITY SERVICE/ PERSONNEL
8%
11%
13%
15%
CUSTOMER SERVICE/ RESPONSIVENESS
TECHNOLOGY
5%
6%
8%AVAILABILITY/ DELIVERY
PRICING
VARIETY OF PRODUCTS
10%
3%
5%TRACK RECORD/ REPUTATION
GLOBAL PRESENCE
ALL OTHER
13%
0% 10% 20% 30% 40% 50%
ALL OTHER
DON'T KNOW
151
PERCENT OF SAMPLE FAMILIAR WITH HALLIBURTON Welling & Company
HALLIBURTON WEAKNESSESAREAS WHICH MOST NEED IMPROVEMENT
_____________________________________________________________
17%EQUIPMENT QUALITY/
RELIABILITY
11%
13%PRICING
CUSTOMER SERVICE/RESPONSIVENESS
5%
11%LACK KNOWLEDGEABLEPERSONNEL
AVAILABILITY/ DELIVERY
8%LACK INNOVATIVE
TECHNOLOGY
22%
13%ALL OTHER
DON'T KNOW
1520% 10% 20% 30%
PERCENT OF SAMPLE FAMILIAR WITH HALLIBURTON Welling & Company
SCHLUMBERGER STRENGTHSAREAS WHICH MIGHT DIFFERENTIATE THEM FROM OTHERS
_____________________________________________________________
12%
40%EQUIPMENT QUALITY
TECHNOLOGY
4%
8%
12%QUALITY SERVICE/ PERSONNEL
CUSTOMER SERVICE/ RESPONSIVENESS
OVERALL CAPABILITIES
3%
3%3%
4%
AVAILABILITY/ DELIVERY
PRICING
TRACK RECORD/ REPUTATION
12%
2%
2%
TRACK RECORD/ REPUTATION
VARIETY OF PRODUCTS
GLOBAL PRESENCE
ALL OTHER
20%
12%
0% 10% 20% 30% 40% 50%
ALL OTHER
DON'T KNOW
153
PERCENT OF SAMPLE FAMILIAR WITH SCHLUMBERGER Welling & Company
SCHLUMBERGER WEAKNESSESAREAS WHICH MOST NEED IMPROVEMENT
_____________________________________________________________
27%PRICING
CUSTOMER SERVICE/
13%
14%CUSTOMER SERVICE/
RESPONSIVENESS
LACK KNOWLEDGEABLEPERSONNEL
5%
12%EQUIPMENT QUALITY/RELIABILITY
AVAILABILITY/ DELIVERY
1%LACK INNOVATIVE
TECHNOLOGY
24%
11%ALL OTHER
DON'T KNOW
1540% 10% 20% 30%
PERCENT OF SAMPLE FAMILIAR WITH SCHLUMBERGER Welling & Company
BJ SERVICES STRENGTHSAREAS WHICH MIGHT DIFFERENTIATE THEM FROM OTHERS
_____________________________________________________________
15%
21%EQUIPMENT QUALITY
QUALITY SERVICE/ PERSONNEL
10%
12%
15%QUALITY SERVICE/ PERSONNEL
CUSTOMER SERVICE/ RESPONSIVENESS
PRICING
2%
3%
4%TECHNOLOGY
AVAILABILITY/ DELIVERY
9%
1%
2%VARIETY OF PRODUCTS
TRACK RECORD/ REPUTATION
ALL OTHER
32%
0% 10% 20% 30% 40%
DON'T KNOW
155
PERCENT OF SAMPLE FAMILIAR WITH BJ SERVICES Welling & Company
BJ SERVICES WEAKNESSESAREAS WHICH MOST NEED IMPROVEMENT
_____________________________________________________________
19%EQUIPMENT QUALITY/
RELIABILITY
LACK KNOWLEDGEABLE
8%
9%LACK KNOWLEDGEABLE
PERSONNEL
CUSTOMER SERVICE/RESPONSIVENESS
6%
7%LACK INNOVATIVETECHNOLOGY
PRICING
5%AVAILABILITY/ DELIVERY
35%
11%ALL OTHER
DON'T KNOW
1560% 10% 20% 30% 40%
PERCENT OF SAMPLE FAMILIAR WITH BJ SERVICES Welling & Company
MAJORSBP Angola
BP Canada
BP Egypt
BP Houston, TX
BP Indonesia
BP Colombia
BP Scotland
BP Norway
CHEVRON Angola
CHEVRON Bakersfield, CA
CHEVRON China
CHEVRON (2) Houston, TX
CHEVRON Indonesia
CHEVRON Kuwait
CHEVRON Lafayette, LA
CHEVRON Thailand
CHEVRON Nigeria
CONOCO PHILLIPS Algeria
CONOCO PHILLIPS Canada
CONOCO PHILLIPS (3) China
CONOCO PHILLIPS (3) Farmington, NM
CONOCO PHILLIPS (3) Houston, TX
CONOCO PHILLIPS Midland, TX
CONOCO PHILLIPS Anchorage, AK
CONOCO PHILLIPS Scotland
CONOCO PHILLIPS Nigeria
ENI Algeria
ENI Egypt
ENI India
ENI (2) Italy
ENI New Orleans, LA
ESSO Nigeria
EXXON MOBIL Australia
EXXON MOBIL (2) Houston, TX
EXXON MOBIL Nigeria
NIGERIA AGIP OIL COMPANY (NAOC) (2) Nigeria
NORSKE SHELL Norway
OXY Argentina
OXY Bakersfield, CA
OXY Houston, TX
OXY (2) Oman
OXY Tupman, CA
SHELL OIL CO Brunei
LIST OF RESPONDING COMPANIES
SHELL OIL CO (2) Canada
SHELL OIL CO (3) Houston, TX
SHELL OIL CO Netherlands
SHELL OIL CO New Orleans, LA
SHELL OIL CO New Zealand
SHELL OIL CO Egypt
SHELL OIL CO Nigeria
SHELL OIL CO Denver, CO
SHELL OIL CO Scotland
TNK‐BP Russia
TOTAL (2) France
TOTAL Houston, TX
TOTAL (2) Indonesia
TOTAL Qatar
TOTAL Argentina
TOTAL Norway
TOTAL Scotland
TOTAL Nigeria
LARGE INDEPENDENTSANADARKO PETROLEUM CORP Indonesia
APACHE CORP Houston, TX
APACHE CORP Canada
APACHE CORP Egypt
APACHE CORP Scotland
BG GROUP Algeria
BG GROUP Nigeria
BG GROUP Scotland
BHP BILLITON Australia
CENTRICA ENERGY Scotland
CHESAPEAKE Muldrow, OK
CHESAPEAKE (3) OKlahoma City, OK
CIMAREX ENERGY (3) Tulsa, OK
CIMAREX ENERGY Midland, TX
CIMAREX ENERGY Taylorsville, MS
CNRL Scotland
DANA PETROLEUM Egypt
DEVON ENERGY INC Canada
DEVON ENERGY INC (3) Houston, TX
DEVON ENERGY INC OKlahoma City, OK
DEVON ENERGY INC Navajo Dam, NM
EL PASO ENERGY (2) Houston, TX
ENCANA Canada
LIST OF RESPONDING COMPANIES
ENCANA Dallas, TX
EOG Houston, TX
EOG Denver, CO
EOG Canada
EOG China
GDF SUEZ E&P UK LTD Scotland
HESS CORP (3) Houston, TX
HUSKY ENERGY (2) Canada
HUSKY ENERGY China
INPEX CORPORATION Indonesia
MAERSK OIL & GAS Denmark
MAERSK OIL & GAS Scotland
MARATHON(5) Houston, TX
MARATHON Norway
MARATHON Scotland
MARINER ENERGY Houston, TX
MURPHY OIL COMPANY Houston, TX
NEWFIELD EXPLORATION Tulsa, OK
NEWFIELD EXPLORATION Denver, CO
NEXEN PETROLEUM Scotland
NOBLE ENERGY Denver, CO
NOBLE ENERGY Houston, TX
OMV Austria
OMV (2) Romania
PACIFIC RUBIALES ENERGY Colombia
PANAMERICAN Argentina
PERENCO Colombia
PERENCO UK
PIONEER NATURAL RESOURCES Irving, TX
PLAINS EXPLORATION & PRODUCTION Bakersfield, CA
PLUS PETROL Argentina
PLUS PETROL Peru
PREMIER OIL Vietnam
QUESTAR OKlahoma City, OK
QUICKSILVER RESOURCES Fort Worth, TX
RANGE RESOURCES Cannonsburg, PA
RELIANCE ENERGY Midland, TX
RELIANCE INDUSTRIES LTD India
REPSOL Madrid
REPSOL Argentina
REPSOL Brazil
REPSOL Peru
REPSOL Venezuela
LIST OF RESPONDING COMPANIES
RWE DEA UK London
SANTOS Australia
TALISMAN ENERGY Canada
TALISMAN ENERGY South America
TALISMAN ENERGY Norway
TALISMAN ENERGY Scotland
TECPETROL Argentina
TULLOW OIL PLC London
ULTRA PETROLEUM (2) Englewood, CO
ULTRA PETROLEUM Tulsa, OK
VICO INDONESIA Indonesia
VICO INDONESIA Indonesia
WINTERSHALL Netherlands
WINTERSHALL Qatar
WOODSIDE ENERGY Australia
XTO ENERGY Midland, TX
XTO ENERGY OKlahoma City, OK
XTO ENERGY Tyler, TX
MEDIUM/SMALL INDEPENDENTS3‐D OIL & GAS Winters, TX
ADDAX PETROLEUM Nigeria
ANDES PETROELUM Ecuador
ANTERO RESOURCES Rifla, CO
ARENA OFFSHORE The Woodlands, TX
ATP OIL & GAS Houston, TX
BAYTEX ENERGY Canada
BILL BARRETT CORPORATION Denver, CO
BPZ Peru
BRITANNIA OPERATOR LTD Scotland
CANO PETROLEUM INC Fort Worth, TX
CEPSA Spain
CHISOLM OIL & GAS Buda, TX
CHROMA E&P INC Houston, TX
CNX GAS Cannonsburg, PA
COMSTOCK RESOURCES Frisco, TX
CON AIR NATURAL RESOURCES/PIONEER Irving, TX
CONTACT ENERGY LTD New Zealand
CONTINENTAL RESOURCES (2) Enid, OK
CRAWLEY PETROLEUM CORP OKlahoma City, OK
DAPECO Oman
DELTA PETROLEUM CORP Denver, CO
DENALI OIL & GAS Houston, TX
LIST OF RESPONDING COMPANIES
DENBURY RESOURCES Fort Worth, TX
DTE ENERGY Fort Worth, TX
DUNE ENERGY / PETROELUM ENGINEERS Lafayette, LA
ENDEAVOUR ENERGY UK LTD Scotland
ENQUEST PLC (LUNDIN BRITAIN LTD) Scotland
EON RUHRGAS UK NORTH SEA LTD UK
FAIRFIELD ENERGY LTD Scotland
FASKEN OIL & GAS LTD Midland, TX
FOREST OIL Denver, CO
FOXTROT INTERNATIONAL LLC Ivory Coast
GAS CO ENERGY Englewood, CO
GAZ DE FRANCE Netherlands
GREYMOUTH PETROLEUM New Zealand
HIGH EXPLORATION & PRODUCTION LLC OKlahoma City, OK
KAISER EXPLORATION LTD Canada
MIGHTY RIVER PRODUCTION New Zealand
ORIGIN ENERGY LTD (2) Australia
PARTEX OIL & GAS Portugal
PENN VIRGINIA CORP Cannonsburg, PA
PETROGULF CORP Denver, CO
PETROHAWK Houston, TX
PETROHAWK Tulsa, OK
SAFER E&P OPERATION Yemen
SCAN CONSULT Denmark
SINCLAIR OIL AND GAS COMPANY Salt Lake City, UT
SPIRAL ENERGY Midland, TX
ST MARY LAND & EXPLORATION Tulsa, OK
SWN ENERGY Houston, TX
TRI OCEAN ENERGY Egypt
TXM O&G EXPLORATION Hungary
WILLIAMS Denver, CO
WILLIAMS (2) Parachute, CO
NATIONAL OIL COMPANIESABU DHABI MARINE OPERATING COMPANY (ADMA‐OPCO) UAE
ABU DHABI NATIONAL OIL COMPANY (ADNOC) UAE
ADCO (ABU DHABI COMPANY FOR ONSHORE OIL OPERATIONS) UAE
ADMA Abu Dhabi
CARIGALI HESS OPERATING CO Malaysia
CNOOC (3) China
CNOOC Nigeria
ECO PETROL Colombia
HAROUGE OIL OPERATIONS Libya
LIST OF RESPONDING COMPANIES
HOANG LONG JOC Vietnam
IEOC Egypt
INA Croatia
KHALDA PETROLEUM Egypt
KNOC NIGERIA Nigeria
KOC Kuwait
KUWAIT OIL COMPANY (KOCKW) Kuwait
NIGERIA PETROLEUM NATIONAL COMPANY (NNPC) Nigeria
OGDC Pakistan
ONGC India
PDVSA (3) Venezuela
PEMEX (3) Mexico
PETROBRAS (2) Brazil
PETROBRAS Argentina
PETROBRAS Colombia
PETROBRAS Ecuador
PETROBRAS (3) Houston, TX
PETROBRAS Peru
PETROBRAS South America
PETROBRAS Nigeria
PETROCHINA CHANGQING OILFIELD China
PETROECUADOR Ecuador
PETROELUM DEVELOPMENT OMAN (DPO) Oman
PETRONAS (2) Malaysia
PETROTRIN Trinidad
PETZED Egypt
PTTEP Thailand
QATAR GAS Qatar
RASGAS CO LTD Qatar
ROSNEFT ‐ SEVERNAYA NEFT Russia
SAUDI ARAMCO (2) Saudi Arabia
SAVIA Peru
STATOIL Nigeria
STATOIL Norway
LIST OF RESPONDING COMPANIES
Page 1
Global Cementing Services Survey 2010 Questionnaire – DRAFT 1.6 (FINAL)
DATE: __________________________________________ INTERVIEWER:_____________________________________
BRIEF EXPLANATION: What I’d like to discuss with you today is your activity and needs in terms of cementing equipment and services. This survey is sponsored by a group of the leading manufacturers and service companies in this field. They need your input to plan how they should improve in order to provide you with the level and type of equipment and services you require and deserve. The results of the research are presented to the sponsors in aggregate format and your anonymity is assured. Results of this survey are taken seriously by the management of the sponsoring companies, so this is your chance to let your wishes and attitudes be known and personally help drive the development of new technology, new products and new services.
A. What is your involvement in the selection process for suppliers providing cementing services? PRIMARY OR FINAL DECISION MAKER – 1 PART OF DECISION/ EVALUATION TEAM – 2 ( If NOT involved in process, who should I get in contact with? __________________________________ )
B. How long have you been in a role that deals with cementing issues? ____________ Yrs. C. Are your activities primarily focused on land, offshore shelf or offshore deepwater?
(Select only 1 category to reference all following responses)
LAND – 1 OFFSHORE SHELF – 2 OFFSHORE DEEPWATER ( > 1,500 Ft/ 500 Meters) – 3
1. Generally speaking, where do you feel current cementing technology falls short? In other words, where would you
encourage cementing equipment, service or product providers to invest R&D resources?
_______________________________________________________________________________________________ _______________________________________________________________________________________________
2. Now I’d like to mention a series of cementing technologies and market applications to capture your rating on the importance for development of new technology or applications. That is, on a scale of 1 to 10, what do suppliers and contractors most need to devote their R&D efforts toward in order to meet future cementing needs, compared with current technology in this field? (“10” indicates there is an extremely high or critical need for new or improved technology in that area. “1” indicates current technology will serve future needs just fine.)
(IF RATED 9 OR 10 - Specifically, what improvement or development is needed?)
Company Name____________________________________________________________________________ Company Type (Circle): Major – 1 Large Indy – 2 Medium/ Small Indy – 3 National Oil Co. – 4 Address _______________________________________________________________________________ City_______________________________________________________ State _______________________ Country ______________________________________ Postal Code/ Zip Code _______________________ Contact Name__________________________________________________ Title __________________________________________________________ Telephone ( )_________________________ E-MAIL: ____________________________________________
Page 2
The first section deals with specific drilling & completion environments… “How great is the need for improvements in…”
1‐10 NEED (IF RATED 9 or 10) SPECIFICALLY, WHAT IS NEEDED?
DEEPWATER CEMENTING
HIGH PRESSURE/ HIGH TEMPERATURE
ENVIRONMENTS (>15,000 PSI/ >350 F/176 C)
HORIZONTAL WELLS
EXTENDED REACH WELLS (>5,000 FOOT
STEPOUT)
SHALE CEMENTING
COAL BED METHANE CEMENTING
MANAGED PRESSURE OR UNDERBALANCED
WELLS
GEOTHERMAL CEMENTING
The next section deals with cementing equipment and services… “How great is the need for improvements in…”
1‐10 NEED (IF RATED 9 or 10) SPECIFICALLY, WHAT IS NEEDED?
HIGH HORSEPOWER CEMENTING UNITS
CASING EQUIPMENT
CEMENTING HEAD TECHNOLOGY
WELL CLEANOUT/ SPACER OR DISPLACEMENT
TECHNOLOGY
SELF‐HEALING/ SWELLABLE CEMENT
INCREASED PUMP RATES
CONSISTENT PRODUCT PERFORMANCE FROM
REGION TO REGION
CORROSIVE RESISTANT CEMENT (CO2, H2S)
SPECIALTY ADDITIVES
3.A What is your approximate annual expenditures for cementing services (US$)? _______________________ 3.B Do you expect your cementing expenditures to increase, decrease or stay about the same over the next 2 years (2010/11)? (If Increase or Decrease) By what percent? Expect increase – 1 (If Increase, by what percent will it grow per year? _________% Expect decline – 2 (If Decline, by what percent will it decline per year? _________% No change/ Steady – 3 NA/ Don’t know – X
Page 3
4. A. How many oil wells do you anticipate drilling in 2010 Onshore? Offshore Shelf? Offshore Deepwater (>1,500 feet) How many gas wells do you anticipate drilling in 2010 Onshore? Shelf? Deepwater How many injection and/or disposal wells do you anticipate drilling in 2010 Onshore? Shelf? Deepwater How many wells will be plugged and abandoned in 2010 Onshore? Shelf? Deepwater? 4.B. How many oil, gas, injection/disposal and P&A wells do you anticipate in 2011 Onshore? Shelf? Deepwater A. 2010 B. 2011 Land Shelf Deepwater Land Shelf Deepwater Number of OIL Wells Number of GAS Wells Number of INJECTION/DISPOSAL Wells Number of Plug & Abandon Wells 5. A. About what percent of your cementing expenditures are for primary cementing, what percent are for remedial cementing or squeeze jobs and what percent are for plug & abandonment wells (P&A)?
PRIMARY - ________ % REMEDIAL - _________% PLUG/ABANDON - ________% 5.B (If ANY REMEDIAL/ SQUEEZE JOBS) What percent of your remedial or squeeze jobs are used for the following reasons? 1. Sealing off perforations, 2. Sealing casing leaks, 3. Liner top squeeze jobs and/or 4. Shoe squeeze jobs? 5.C. (For each used, ASK) What is your preferred cementing technique for this type of job? Is it High pressure, Low pressure, Braden head, Under packer or Block squeeze ?
HIGH
PRESSURE
LOW
PRESSURE
BRADEN
HEAD
UNDER
PACKER
BLOCK
SQUEEZENA/DK
SEAL PERFORATIONS % 1 2 3 4 5 X
SEAL CASING LEAK % 1 2 3 4 5 X
LINER TOP SQUEEZE % 1 2 3 4 5 X
SHOE SQUEEZE % 1 2 3 4 5 X
REASON /NEED % OF JOBS
PREFERRED TECHNIQUE
6.A What is the maximum bottom hole pressure you will likely encounter over the next 2 years? 6.B What will be the typical or average pressure? EXPECTED MAXIMUM PRESSURE PSI DK
TYPICAL OR AVERAGE PRESSURE PSI DK 6.C (If ANY Maximum expected pressure is 15,000 psi or greater) How many wells do you plan to drill in 2010/2011 with expected pressure greater than 15,000 psi? _______________ NA/DK - X 6.D (If Maximum expected pressure is 15,000 psi or greater) What key technology gaps, if any, exist that need to be addressed in these higher pressure environments to meet your cementing requirements? ____________________________________________________________________________________________________________________________________________________________________________________________________
Page 4
7.A What is the maximum bottom hole static temperature you will likely encounter over the next 2 years? 7.B What will be the typical or average temperature? (Indicate F or C) EXPECTED MAXIMUM TEMPERATURE F or C DK
TYPICAL OR AVERAGE TEMPERATURE F or C DK 7.C (If Maximum expected temperature is 350 degrees F (175 C) or greater) How many wells do you plan to drill in 2010/2011 with expected temperature greater than 350 degrees F? _______________ NA/DK - X 7.D (If Maximum expected temperature is 350 degrees F (175 C) or greater) What key technology gaps, if any, exist that need to be addressed in these higher temperature environments to meet your cementing requirements? ____________________________________________________________________________________________________________________________________________________________________________________________________ 8.A What is the maximum TVD or True Vertical Depth you will likely encounter over the next 2 years? 8.B What is the maximum Measured Depth you will likely encounter over the next 2 years? (In Feet) Note to interviewer: One Meter = 3.28 feet EXPECTED MAXIMUM TVD Feet DK
EXPECTED MAXIMUM MEASURED DEPTH Feet DK 9. What percent of the wells you anticipate drilling over the next 2 years will fall into the following deviation ranges? B. (If Any wells over 60 degrees deviation) What percent of your high deviation wells are horizontal? What percent could be classified as extended reach? What percent are J-type? C.(For each type used) What percent of these wells have lateral step-outs 1000-3000 feet? Step-outs 3000-6000 feet? Step-outs over 6000 feet? % Deviated 0-30 Degrees % Deviated between 30-60 Degrees % Deviated more than 60 Degrees (If any more than 60 degrees ask following) % 1000-3000
Ft % 3000-6000
Ft % OVER 6000 Ft
% Horizontal % % %% Extended Reach % % %
% J-Type % % % 9.D (If ANY Deviated more than 60 Degrees) What are the key issues or problems you are experiencing with cementing your horizontal well sections? ________________________________________________________________________________________________ ________________________________________________________________________________________________ 10.A .What percent of your wells will use multi-stage cementing? B. (IF ANY) What will be the typical number of stages per well?
% TO USE (If ANY) Typical number of stages per well
% WELLS TO USE MULTI‐STAGE CEMENTING %
Page 5
10.C (If ANY multi-stage cementing) Do you believe, from your experience, that multi-stage tools are problematic? YES – 1 (If YES) What is the most common problem encountered? ___________________________________ ___________________________________________________________________________________________ NO – 2 NA/DK - X 11. What percent of the wells you plan drilling over the next 2 years will use the following mud types or drilling systems?
OIL BASED MUDS % NA/DK ‐ X
PSEUDO‐OIL BASED MUDS % NA/DK ‐ X
SYNTHETIC MUDS % NA/DK ‐ X
WATER BASED MUDS % NA/DK ‐ X
FORMATE FLUIDS % NA/DK ‐ X
SALT ENRICHED/ SATURATED MUDS % NA/DK ‐ X
AIR DRILLING SYSTEMS % NA/DK ‐ X 12. In which applications, operational environments or service areas will you need the most assistance from service companies for your future cementing projects? ________________________________________________________________________________________________ ________________________________________________________________________________________________ 13. In general, do you feel prices and fees for each of the following cementing products or services are fairly priced, a little too high or way too high?
PRICED FAIRLY
A LITTLE HIGH
WAY TOO HIGH
NA/DK
Primary cementing jobs 1 2 3 X Remedial cementing/ Squeeze jobs 1 2 3 X P&A cementing 1 2 3 X Foam cementing 1 2 3 X Cement bond logging 1 2 3 X
14. As I read several statements regarding suppliers of cementing services, please tell me if you strongly agree, somewhat agree, somewhat disagree or strongly disagree with each statement.
STRONG
AGREE
SOMEWHAT
AGREENEUTRAL
SOMEWHAT
DISAGREE
STRONG
DISAGREENA/ DK
CEMENTING IS A COMMODITY ; I SEE NO NEED TO PAY FOR
A PREMIUM SERVICE5 4 3 2 1 X
I GET THE SAME QUALITY CEMENTING JOB FROM ALL THE
SUPPLIERS IN MY AREA5 4 3 2 1 X
I PREFER TO WORK WITH A REP THAT I HAVE A
LONGSTANDING RELATIONSHIP WITH5 4 3 2 1 X
THE ADDITIONAL COST TO ENSURE THE HOLE IS PROPERLY
PREPARED AND CONDITIONED PRIOR TO CEMENTING IS
JUSTIFIABLE
5 4 3 2 1 X
Page 6
15. Which company comes to mind first as the leader for each of these applications or well conditions?
BA
KER
HU
GH
ES
BJ
SER
VIC
ES
HA
LLIB
UR
TON
SCH
LUM
BER
GER
OTH
ER:_
____
____
NA
/DK
HP/HT cementing 1 2 3 4 5 X Deepwater cementing 1 2 3 4 5 X Horizontal cementing 1 2 3 4 5 X Self-Healing/ Swellable cement 1 2 3 4 5 X Low Density/ Ultra-fine cements 1 2 3 4 5 X Corrosive Resistant slurries (CO2, H2S) 1 2 3 4 5 X Cementing tools 1 2 3 4 5 X Cement Software technology 1 2 3 4 5 X Cement Mixing/ Pumping Equipment 1 2 3 4 5 X Foamed Cementing 1 2 3 4 5 X Shale Cementing 1 2 3 4 5 X Geothermal Cementing 1 2 3 4 5 X
16. Which supplier of cementing services do you most closely associate with the following customer service and image factors? (Multiple supplier selection allowed)
Baker Hugh
es
BJ Services
Hallib
urton
Schlumberger
Oth:
________
____
Oth:
________
____
NA/D
K
Works to find new solutions to save my company time
and money1 2 3 4 5 6 X
Best for integrated solutions 1 2 3 4 5 6 X
Lowest cost provider 1 2 3 4 5 6 X
Costs more, but worth it 1 2 3 4 5 6 X
Understands the needs of my local market 1 2 3 4 5 6 X
Responds quickly to my call 1 2 3 4 5 6 X
Most reliable cementing equipment 1 2 3 4 5 6 X
Exhibits technology leadership 1 2 3 4 5 6 X
Best technical support 1 2 3 4 5 6 X
Best overall field personnel 1 2 3 4 5 6 X
Best HSE programs and record 1 2 3 4 5 6 X
Most consistent product 1 2 3 4 5 6 X
Most trusted name in the cementing field 1 2 3 4 5 6 X
Has cementing products available that can meet a
broad range of needs1 2 3 4 5 6 7
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17. What approach do you tend to take when planning the cementing job for your wells? Do you follow a standardized approach and expect the cement to generally behave comparable to other wells in the area or do you try to customize and tweak the slurries with the goal to incrementally increase efficiencies or receive other benefits? STANDARDIZED APPROACH – 1 LIKE TO CUSTOMIZE – 2 BOTH – 3 NA/ DON’T KNOW –X 17.B In which situations or applications do you find a customized cementing approach adding value? __________________________________________________________________________________________________ __________________________________________________________________________________________________ 18.A What percent of your wells have isolation challenges such as annular casing pressure or surface casing vent flow?
__________________ % NONE- 0 NA/DK - X 18.B Are you willing to spend more on a cementing job leveraging customized, state-of-the-art technology if a clear benefit to overall productivity or ultimate benefits can be demonstrated? YES – 1 MAYBE – 2 NO – 3 NA/ DON’T KNOW – X 18.C (If Yes/Maybe) What % more would you be willing to invest to a customize cementing solution? _______ % NA/DK --X 19. On what percent of your cementing jobs do you run a cement evaluation/ bond log analysis?
Percent of cementing jobs that run evaluation/ bond logs: ____________ % NONE – 0 NA/ DK – X 20.A What percent of the time do you find primary cementing jobs not meeting performance expectations?
Percent of time primary cementing jobs do not meet expectations: _________% NEVER – 0 NA/DK -- X 20.B What percent of the time do you find remedial cementing jobs not meeting performance expectations?
Percent of time remedial cementing jobs do not meet expectations: _________% NEVER – 0 NA/DK – X 21. What percent of cement jobs do you use computer design simulation to design and evaluate the job?
Percent of time computer design simulation is used : _________% NEVER – 0 NA/DK – X
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CEMENTING SERVICE SUPPLIERS 22. A/B. What suppliers have you used for Cementing Services over the past 2 years and about what percent of your Business, in dollars, went to each supplier ? C. Which supplier was awarded your most recent job? (If only one supplier, circle as most recent supplier)
Supplier A. Check if Used
(Past 2 Years) B. Percent of
Business Given ($) C. Supplier Awarded
Most Recent Contract Baker Hughes 1 % 1 BJ Services 2 % 2 Halliburton 3 % 3 Schlumberger 4 % 4 Other: 5 % 5 Other: 6 % 6 NA/Don’t Know X % X 22.D Why did you select (Insert Co. used most recently _______________ ) over the others? ________________________________________________________________________________________________ 23. Please tell me how much importance you place on the following factors when evaluating suppliers for Cementing Services. We will also ask you to rate the suppliers that you just mentioned on the same factors. Please use the following 1-10 scales:
Importance Scale - 1 = Not important 5 = Average 10= Critically important Performance Scale - 1=Poor 5=Average 10=Excellent
When asking each importance question, please begin with “When choosing between suppliers, how important is …”
COMPARATIVE PARAMETERS
Impo
rtan
ce
Scal
e (1
-10)
Bak
er H
ughe
s
BJ
Serv
ices
Hal
libur
ton
Schl
umbe
rger
Other:
Other:
Oth
er:
Customer Service A Highly trained & capable field personnel B Responsive to needs C Overall technical support & service Products and Services D Differentiating technology E Reliability and quality of equipment F Consistent product quality G Modeling software H Availability of equipment & crews I Availability of high horsepower cementing equipment J Local Lab services Company Reputation & Image K Commitment to HSE policies L Track record/ Past favorable experience M Able to handle technical challenges N Price competitiveness O How likely would you be to recommend each
company to a colleague (0-10; 10=Most Likely)
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24. When selecting a supplier for Cementing services, what % of your purchase decision is based on the price versus non-price factors?
PRICE _______% vs. NON-PRICE ______% 24.B What percent of your cementing jobs are executed under a master service agreement or multi-well contract with a single, preferred supplier and what percent are called out as needed?
MASTER AGREEMENT/ PREFERRED SUPPLIER ________% vs. CALLED OUT AS NEEDED __________% 24.C (IF ANY MASTER AGREEMENTS IN PLACE) If cementing work is ever awarded outside of a preferred vendor arrangement is it due to availability, better technology offered or some other reason?
AVAILABILITY – 1 TECHNOLOGY – 2 OTHER: _______________________________ - 3 25. Assuming price is the same and minimum required specifications are met from multiple suppliers, which single Non-price factor has the greatest influence in your decision to select one supplier over another? (Note to interviewer: If respondent gives more than one answer, ASK AGAIN “Which factor is most important to you”? ___________________________________________________________________________________ 26.A. Which supplier performs best on this factor? _________________________ 26.B. Which supplier most needs to improve on this factor? _________________________ 27.A. Which supplier appears to be gaining the most in this market ? __________________________________ 27.B. Which supplier appears to be losing the most in this market ? ____________________________________
CEMENTING HARDWARE
28. Do you typically bundle the purchase of your cementing hardware (eg. Centralizers, floats) with the cementing service company or do you seek out specialty suppliers for these products?
BUNDLE PURCHASES – 1 USE SPECIALTY SUPPLIER – 2 NA/DK -X 29 Who is your preferred supplier for cementing hardware? ___________________________ NA/DK –X
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30. What are the top 1 or 2 factors you use when selecting a supplier for cementing hardware? (NOTE: Pre-coded responses…. Do Not read aloud) PRICE 1
DELIVERY PERIOD 2
EQUIPMENT PERFORMANCE 3
SPECIALIZED CAPABILITIES/ TECHNOLOGY 4
EQUIPMENT QUALITY 5
LONG TERM CONTRACT/ AGREEMENT 6
SUPPLIER REPUTATION/ TRUSTED BRAND 7
OTHER: ____________________________________________________ 8
NA/ DON'T KNOW X
Strengths and Weaknesses
31.A. What do you feel Baker Hughes offers which might differentiate them from others in this field? That is, what are their strongest attributes? _________________________________________________________________________ 31.B. What do you feel are the areas Baker Hughes most needs to improve on—their weakest areas of operation or performance? _______________________________________________________________________________ 32.A. What do you feel BJ Services offers which might differentiate them from others in this field? That is, what are their strongest attributes? _____________________________________________________________________________________ 32.B. What do you feel are the areas BJ Services most needs to improve on—their weakest areas of operation or performance? _________________________________________________________________________________________ 33.A. What do you feel Halliburton offers which might differentiate them from others in this field? That is, what are their strongest attributes? ________________________________________________________________________________________ 33.B. What do you feel are the areas Halliburton most needs to improve on—their weakest areas of operation or performance? _________________________________________________________________________________________ 34.A. What do you feel Schlumberger offers which might differentiate them from others in this field? That is, what are their strongest attributes? _____________________________________________________________________________________ 34.B. What do you feel are the areas Schlumberger most needs to improve on—their weakest areas of operation or performance? ________________________________________________________________________________________
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35. What geographic areas will you be active in over the next 2-3 years on land and/or offshore?
REGION A. Land B. Offshore
Gulf of Mexico 1
US Land Basins
Gulf Coast (TX /LA/MS/AL) 2
Permian Basin (W. TX/ NM) 3
Rockies (NM/CO/WY) 4
Williston Basin (WY & ND) 5
Mid‐Continent (OK/KS/ Etc) 6
Barnett Shale (Ft. Worth) 7
Fayetteville (AR) 8
Haynesville/ Bossier (LA) 9
Marcellus Shales/ Eastern USA/ Applachia 10
California 11
Alaska 12
International Regions 12
Canada 13 13
Latin America and Mexico 14 14
North Sea ‐ UK 15 15
North Sea ‐ Scandinavia 16 16
Continental Europe 17 17
West Africa 18 18
North Africa ‐ Libya 19 19
North Africa ‐ Algeria 20 20
North Africa ‐ Egypt 21 21
Middle East 22 22
India 23 23
China 24 24
SE Asia (Malay, Thai, Indo, Phil, Viet, Brunei, etc) 25 25
Australia / New Zealand 26 26
Papua New Guinea 27 27
Russia 28 28
Caspian/ CIS 29 29
Other (Specify _______________________________) 30 30