CONTENTS 1 INTRODUCTION

2 AGENDA / ITINERARY

4 MULTI-CENTRE FORUM

5 SOCIAL ACTIVITIES

6 CONFERENCE VENUE

8 REGISTRATION FEE

10 AWARDS

INTRODUCTIONConsidering the present state of the economy, it is pleasing and encouraging to see that we have continued to move forward and develop as a united group. This, in conjunction with the success of the 2011 conference, provides us with tremendous momentum to grow, diversify and develop as a sustainable business into the future.

Therefore at our 2012 conference we are going to look to the future and allow ourselves to dream - so what better place to do this than Daydream Island!

The weekend will be about allowing ourselves to think creatively about our business and the opportunities that can arise by freeing up our imagination and allowing us to think outside the square. From the beginning Worldwide has always been innovative and our on-going success depends on our ability to dream of new and improved business opportunities that will allow Worldwide to grow and prosper well into the future.

Our destination for this conference is a paradise and despite the fact that we need to do a little work we have deliberately built in some “me” time for you to enjoy Daydream Island and reward yourself with some well deserved R&R.

Until August I wish you all success for 2012.

Yours sincerely,

Rob Dallimore

AGENDA / ITINERARYThe conference will begin on Friday 10th of August 2012 with our Multi Centre Forum. This will offer attendees the opportunity to discuss the

issues that multiple centre owners face in managing staff and day to day operations. Friday evening will be a low key informal beach BBQ for

you to relax and mingle with your colleagues after your journey to the island.

This weekend our venue incorporates the whole island and in your free time we would encourage you to explore. There will be some work

to do while you are here of course and we hope that we have arranged the right mix of work and pleasure for you. Saturday will begin with

breakfast at Waterfalls restaurant followed by the conference opening at 9:00am. We have deliberately scheduled our daily sessions to finish in

time to provide you with time to enjoy some sun and explore your surroundings. Saturday night will be a fun evening of “Pirates and Wenches”

at the Fishbowl Tavern, complete with music, dancing and a little informal karaoke if you wish.

Sunday night will be our official conference dinner and awards night held at Southend Cinema and a fitting way to say congratulations and

thanks for all the hard work over the past year. It will also be your chance to say farewell to your colleagues and friends before departing for

home on Monday.

For those of you continuing your stay, you will have the opportunity to embark on a half day cruise to Whitehaven Beach on Monday afternoon.

Boasting crystal clear aqua waters and pristine white silica sand stretching for over seven kilometres, this is an opportunity not to be missed.

DRESSDress code for the conference day

sessions is casual. The Friday night Beach

BBQ is casual of course. Saturday night

we would encourage you to think “Pirates”

and or “Wenches” and dress accordingly if

you wish to join in the fun. For our Sunday

night dinner we would ask that you spruce

yourself up a little and dress to impress.

We are anticipating the weather to be

fantastic however it can still get a little cool

in the evening despite the location.

CONFERENCE FORMATWe ask that you attend all planned

conference meetings and functions and

be there on time and ready to get to work.

We have deliberately made daily sessions

shorter this year to give you time to explore

and relax with plenty of free time between

the end of each day and evening functions.

SOCIAL ONLY ATTENDEESPlease let us know in plenty of time what

sessions or functions partners and family

members will be attending so that we

don’t charge you for events or functions

unnecessarily.

CONFERENCE ACTIVITIESThe conference activities will include a variety

of information and thought provoking sessions

designed to free your thinking about business

and break the mould of past habits.

There will be a number of presentations along

with a key note speaker who specialises in

inspiring people to think more creatively. These

sessions will be accompanied by workshops to

help put new ideas into practice.

10th August 2012

FRIDAY10:00am – 4:00pmMulti-Centre Forum at Daydream Main Resort

6:00pm – 11:00pmWelcome Reception at Mermaids Beach

11th August 2012SATURDAY

9:00am – 3:30pmConference activities at Daydream Main Resort

6:00pm – 11:00pm Pirate’s Dinner at Fish Bowl Tavern

12th August 2012SUNDAY

9:00am – 3:30pmConference activities at Daydream Main Resort

6:00pm – 10:30pmGala Dinner and Awards Night at South End Cinema

13th August 2012MONDAY

Optional Whitehaven Beach CruiseDepart for Home

MULTI-CENTRE FORUMWe will host a Worldwide Online Printing forum for Multi-Centre Owners preceding the Worldwide Online Printing National Conference at

Day Dream Island.

This forum is run to help franchise owners that own, or aspire to own more than one Worldwide Online Printing Franchise, share challenges

and experiences, share best practice and drive continuous improvement.

The forum will enable franchisees to discuss in depth with their peers areas involving the management of people, technology, financial and

operational issues faced in their multi-centre operations. To ensure this workshop remains focused and productive it will be professionally

facilitated by an external franchising expert.

Price for 1 participant is included in the registration fee for Multi-Centre Owners.

Additional participants and single franchise owners may attend this event for an additional fee of $75 inc GST.

FORUM TOPICS INCLUDE:

• LeadershipskillsofsuccessfulMulti-CentreFranchisees

• Theneedforamoresophisticatedandstrategiclevelofsupport

• StructuringtheRelationship

• Up-skillingtheFranchiseTeam

• ImprovingourMulti-CentreFranchisingsystem

• HowtodriveprofitablegrowththroughMulti-CentreFranchising.

SOCIAL ACTIVITIESFRIDAY EVENING – WELCOME AND BEACH PARTY BBQ MERMAID BEACH Relax and chat the evening away renewing friendships and building new ones at our casual beach party BBQ at

Mermaid Beach. Enjoy a glass of wine or a cold beer in this idyllic setting along with an Aussie BBQ.

SATURDAY EVENING - PIRATES OF THE WHITSUNDAYS FISH BOWL TAVERN

ARRR! Come aboard ye buccaneers, maidens and wenches for a night of fun and fine food. Enjoy a shipshape

meal and an ale or two, but don’t worry you’ll not be asked to walk the plank. Dress up if ye can and join Captain

Black Beard’s crew for the night and feast on a seafood banquet fit for a pirate and his scurvy crew.

SUNDAY EVENING GALA FRANCHISE DINNER AND AWARDS NIGHT. STARRY STARRY NIGHT – SOUTHEND CINEMA

Welcome to the Worldwide Night of Nights and our annual awards dinner at the beautiful Southend Cinema

overlooking tranquil waters. The location is a fitting finale to our dreaming weekend where we have a chance to

say thank you to the network for their hard work and efforts over the last year.

We also take this opportunity to highlight the work and effort of outstanding individuals who have helped to

make Worldwide such a great organisation. It is also your last chance to say farewell to your Worldwide friends

before heading home.

MONDAY AFTERNOON – WHITEHAVEN BEACH HALF DAY CRUISE (OPTIONAL)Whitehaven Beach is a definite “must-see” in the Whitsundays. It is Mother Nature at her best - the most

photographed beach in Australia and named “Queensland’s Most Beautiful Beach”. Wander along the beach to

your own secluded stretch, laze on the beach or cool off in the azure waters.

CONFERENCE VENUEDaydream Island Resort and Spa is a conference destination with a difference. Offering five conference rooms with comprehensive

facilities complemented by sparkling bays, secluded beaches and an array of pampering spa treatments and challenging activities, which

all combine to stimulate and inspire delegates.

The resort is easily reached from Sydney, Melbourne or Brisbane through the Great Barrier Reef Airport on Hamilton Island, or Whitsunday

Coast Airport at Proserpine, and is an ideal destination for conferences, meetings and team building.

The Conference Centre has the ability to cater for up to 200 delegates with the flexibility to handle events from boardroom meetings to

gala dinners. Meeting rooms have outdoor terraces and ocean views, helping to refresh and recharge delegates.

The resort’s professional Events Team will be tailoring our conference specifically for Worldwide, giving us the time and the freedom to

dream. Daydream Island Resort and Spa is the perfect place to motivate, inspire and dream.

ACCOMMODATION OPTIONS

Daydream Island is a 4 star resort with

a range of room options available. We

have pre booked a number of Garden

Balcony Rooms. Garden Balcony Rooms

have views over a sparkling pool, tropical

garden or a lush rainforest when you step

outside to your balcony or patio area. The

Garden Balcony Room is surrounded in

natural beauty, which compliments the

refreshing décor and spacious indoor plan.

Worldwide have made a block booking of

fifty rooms. We will review this in February

2012 and will reduce the number of rooms

if they have not been booked. This could

mean that you may not be able to book

rooms at the discounted rate.

GARDEN BALCONY ROOM

$220 per night, king or twin option

GETTING TO THE ISLAND

The ferry departure/arrival times are timed

to give the best possible connection with

most flights. Priority is given to arriving

guests and getting you to your Resort as

quickly as possible. There will be a Cruise

Whitsundays ‘Resort Connections’ service

to meet arriving flights and whisk you

away to Daydream Island. Similarly ferry

departures and coach connections (for

Whitsunday Coast Airport) are operated

for most departing flights.

CHECK IN / CHECK OUT

Check in is from 2pm. Check out is prior to

10am. For late checkout contact reception.

BREAKFAST AT WATERFALLS

Waterfalls restaurant is located at the north

end of the island in an underwater themed

atrium. Breakfast is served from 7:00am

until 10:00am.

CHILD MINDING

Child minding/baby sitting can be

arranged for social events and conference

sessions if required. This must be

booked in advance so we can make

the appropriate arrangements. Please

complete requirements on booking form.

PRE AND POST ACCOMMODATION

The Resort will be more than happy to

extend your stay. If you would like to

extend your stay prior or post conference

please contact the resort directly. Rooms

are subject to availability.

REGISTRATION FEESINGLE CENTRE FRANCHISEES

The Conference registration fee is $536 for

a single delegate and $1024 for a couple.

The registration fee includes the Friday

night BBQ welcome party, the Pirates of

the Whitsundays dinner on the Saturday

night, the Sunday night awards Dinner

and two full days of conference. Register

early to take advantage of the early bird

discount.

MULTI CENTRE FRANCHISEES

The conference registration fee for

franchise owners with more than one

centre will be an additional $80 for a single

delegate and $140 for a couple.

TERMS

A couple can be made up of 2 people from

a Centre owned by the same franchisee

owner and may include a partner of

that owner or employee. A third person

would need to pay the single rate but

4 people could come as 2 couples.

Conference activities are heavily

subsidised and can only be offered at this

price for franchisees and Worldwide Online

Printing employees.

SOCIAL ONLY ATTENDEES

A partner of an owner or employee may

register for social events only for $375

including GST if they wish to attend the

Friday night Welcome BBQ, Saturday

Pirates of the Whitsundays dinner and the

Gala Worldwide awards dinner. There is no

early bird discount available for social only

attendees.

NB. Children under the age of 18 are

not permitted to attend the Friday Night

Beach Party BBQ, Saturday Pirates of the

Whitsundays or the Gala awards dinner.

Babysitting can be arranged and we would

ask that you complete details on the

registration form.

PAYMENT

The following payment options are available:

1. Register by 31 January 2012 and pay

the registration fees in full by the 2nd of

March 2012 and you will receive a 10%

discount on the registration fee for

delegates. This discount will not apply

to social only attendees or additional

multi centre franchise owners

2. Register to attend by 29 February 2012

and pay your registration fees in 8

fortnightly payments commencing the

5th of March 2012.

Please note you may still register to attend

at a later date if required but no discounts

will apply.

CANCELLATION

All cancellations must be made in writing

to Worldwide Online Printing. A minimum

registration fee of $482 for single Centre

franchisees and $552 for multi-centre

franchisees will apply to cancelled bookings.

There will be no refunds after 1st March

2012 although substitute delegates are

welcome.

Worldwide will require reimbursement in the

event that cancellation of accommodation

results in Worldwide Online Printing

incurring costs as a result of failing to

materialise the contracted number of rooms

allocated for our National Conference.

THE FOLLOWING TABLE SUMMARIES CONFERENCE PAYMENTS

NB. All prices quoted in this information booklet include GST. Payments for flights is the responsibility of delegates and all accounts must be settled upon departure.Final room payment is dependent on the number of rooms booked. For example: 1 room = $220 or 8 instalments of $30 Example: 2 rooms $440 or 8 instalments of $60 etc.Fees this year also include transfers to and from Daydream Island.

Single Unit Franchise

2 People from Centre

Multi Centre Franchisees Additional

attendee to MFC

Social Attendees

Room Cost (per room)

SingleCouple (only

1 at MFC)

FULL PRICE: $536 $1024 $616 $1104 $80 $375 $220

OR

DISCOUNTED PRICE: Register by Jan 31 & pay by Feb 25

$482 $922 $552 $992 $70 $375 $220

OR

FORTNIGHT PAYMENTS: Register by Jan 31 & pay by 8 fortnightly installments

$67 x 8 $128 x 8 $77 x 8 $138 x 8 $10 x 8 $47 x 8 $28 x 8

AWARDSFRANCHISEE OF THE YEAR

To be considered for the award of

Worldwide Online Printing’s National

Franchisee of the year you must attend

the conference and have been awarded

franchisee of the year for your state or

region.

The criteria for franchisee of the year

is about recognising the best from

our Worldwide network and is based

around rewarding positive behaviour,

successful business practices and positive

contribution to the overall success of the

network.

We consider best practice procedures

covering growth, sales and profitability,

development of staff, customer service,

support given to colleagues and support

of the overall worldwide network and

systems.

SHARON ROSIELLE OUTSTANDING CONTRIBUTION AWARD

The Sharon Rosielle Memorial Outstanding

Contribution Award is given in her

memory and awarded each year to

acknowledge a person who has made an

extraordinary contribution to the network.

This contribution can take a number of

forms such as the sharing of ideas, time

spent helping colleagues, support and

contribution to the Franchise System.

OUTSTANDING SALES GROWTH AWARD

Awarded to the centres that achieve 20%

or more sales growth in the 2011 calendar

year. To be eligible a centre needs to

have been operating for a minimum of two

years.

NATIONAL EMPLOYEE AWARDS

The following national employee awards

will be presented to the highest performing

state finalist in each category

• Employee of the Year Award

• Sales and Service Award

• Graphic Design Award

NATIONAL CENTRE AWARDS

• Local Marketing Development Award

• Best Presented Centre Award

SALES MILESTONE AWARDS

Awarded to Centres reaching the following

sales milestones during 2011/12:

GOLD MILESTONE over $2 million

SILVER MILESTONE $1.5 million to $2 million

BRONZE MILESTONE $1 million to $1.5 million

PLATINUM SPONSORS

Konica Minolta Business Solutions is a global leader in advanced imaging and networking technologies from the desktop to the print shop.

Our Production Printing Group specialises in high-quality colour and monochrome printing solutions, specifically designed to increase productivity.

Unparalleled advances in security, print quality and network integration are brought together through our award-winning line of bizhub PRO and bizhub PRESS production printing systems. With innovative inline finishing options, including saddle stitching and perfect binding combined with high capacity stackers, Konica Minolta bizhub PRO digital presses can be configured with ease to produce a wide variety of time saving and cost effective outputs.

Using our powerful software solutions and consulting services your business will be fully integrated, to accelerate your workflow and manage documents and devices more efficiently.

Headquartered in Sydney, we deliver expert professional services and experienced, responsive client support, in addition to the world-class service provided through our extensive network of direct sales offices and authorised dealers. We have a strong training and education philosophy, and are committed to the success of customers’ profitability.

For more information, visit www.konicaminolta.com.au

Fuji Xerox is delighted to be a Platinum Partner of the National Conference 2012.

Worldwide has made giant steps in its journey towards transforming to a full marketing services provider, and Fuji Xerox stands ready and willing to assist franchisees in this change. We have enjoyed a long and enjoyable relationship Worldwide Online Printing, and we are honoured to participate in the next steps of your transformation.

At the frontline, where you help your customers to be successful, the entire Fuji Xerox team is proud to stand shoulder to shoulder with you. We aim to help things go right, fix things when they occasionally go wrong, and to always deliver benchmark capability and training to ensure profitable growth for your business.

Your success underpins our success, and we are proud you consider the Fuji Xerox team as trusted advisors to your business.

Building on the fantastic 2011 conference, I have no doubt the National Conference 2012 will be a wonderful experience for us all. Enjoy this important break in your busy schedules, because being the owner of a business means you only occasionally get the change to work ‘on’ your business instead of ‘in’ it.

We are confident Rob, Arnold and the entire Worldwide team will provide attendees with an agenda that challenges, motivates and – above all – assists in planning for the exciting times which lay ahead.

Congratulations on 2011, enjoy 2012, and thank you for your on-going support.

Simon Lane National Manager – Graphic Communications

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http://www.youtube.com/watch?v=2k1-kh6HbHQ

REGISTRATIONPlease complete your electronic registration form by following the prompts.

Alternatively print your form and fax back to Nicole Kirkwood (02) 8394 7801

CONFERENCE QUERIES Email: liz.oreilly@worldwide.com.au

Phone (02) 8394 7800

DISCLAIMER: Information contained in this ‘Conference Booklet’ was accurate at time of printing. Worldwide Online Printing reserves the right to change any aspect of the program due to unforeseen circumstances.

Please email (above) for the latest conference details.