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1 Tableauin THE BI SURVEY 12
Tableau
in
THE
BISURV
EY
THE BI SURVEYThe Customer Verdict
The worlds largest survey of
business intelligence software users
12
This document is a specially produced summary
by BARC of the headline results for Tableau
This document is not to be shared, distributed or reproduced in any way without first purchasing
licensing rights and the express prior permission of BARC.
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Table of Contents
Tableau in THE BI SURVEY 12 ............................................................................................... 3
Tableau overview ................................................................................................................ 3
Tableau customer responses .............................................................................................. 3
Product usage ................................................................................................................... 4
Customer demographics ................................................................................................... 4
Product penetration .......................................................................................................... 4
Number of users ............................................................................................................... 4
Peer Groups ............................................................................................................................. 5
KPI Results for Tableau in Peer Group Visual Analysis and Data Discovery
vendor ................................................................................................................................ 6
KPI Results for Tableau in Peer Group Small and Medium Projects vendor .................. 11
Summary ................................................................................................................................ 15
Marketing Statements ............................................................................................................ 15
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Tableau in THE BI SURVEY 12
Tableau overview
Tableau is a business analytics company with data visualization at its core. Thecompany was founded in 2003. Tableau is growing extremely quickly with revenues
increasing by over one hundred percent in 2010 and 2011. It now has over 300employees.
The core products use an underlying technology called VizQL that was invented byTableaus co-founders in the late nineties at Stanford University. VizQL is a patented
query language that translates visual, drag-and-drop actions into a database queryand then expresses the response graphically. Tableau is one of the most popularvisual exploration products in the world.
Tableau is geared to business users with simple data management tools and
installation.
The company also offers a server product that can be used to distribute interactiveanalytics, dashboards and reports but does not provide any additional authoring tools.
Tableau customer responses
This is the second year that Tableau features in The BI Survey. It appeared this yearwith a healthy sample of 76 users. Two thirds of respondents reported that they were
using Tableau 7, with the rest stating they were running Tableau 6.
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4 Tableauin THE BI SURVEY 12
Product usage
Customer demographics
Number of employees in different sizeclasses for Tableau customers
Product penetration
Percentage of employees
using Tableau at customer
sites
Average 12 %
Number of users
Number of users using
Tableau
Median 30
Average 222
76%
89%
87%
32%
86%
43%
36%
21%
20%
11%
11%
23%
9%
36%
34%
26%
Standard/EnterpriseReporting
Dashboards
Ad hoc query
OLAP Analysis
Visual Analysis/Data Discovery
Predictive Analysis/
Data Mining
Budgeting/Planning
Financial consolidation
in use % planned %
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5 Tableauin THE BI SURVEY 12
Peer Groups
Peer groups are used to ensure similar products are compared against each otherboth in fairness to the vendor and for the benefit of the customer. The groups areessential to allow fair and useful comparisons of products that are likely to compete.
The peer groups are primarily data-driven and are based on how customers say they
use the product.
Tableau features in the following peer groups:
- Visual Analysis and Data Discovery vendor
- Small and Medium Projects vendor
For more details on the KPIs see the KPIs and Dashboards document.
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KPI Results for Tableau in Peer Group
Visual Analysis and Data Discovery vendor
Top ranked Visual Analysis & Data Discovery vendor in visual analysis
Tableau wins this key functional category for this peer group, beating all itscompetition. A good win for Tableau.
Top ranked Visual Analysis & Data Discovery vendor in user recommendation
Feedback from this years survey participants reveals that Tableau is highly
recommended for supporting visual analysis and data discovery requirements.
BARCs field experiences corroborate this result.
0.71
0.95
1.00
1.00
1.04
1.29
0.70
Cyberscience (5)
Phocas (4)
Average
Dimensional Insight (3)
QlikTech (2)
Tableau (1)
1.30maxmin
1.00
0.99
1.00
1.00
1.00
1.00
1.01
0.98
Dimensional Insight (5)
Cyberscience (4)
QlikTech (3)
Average
Phocas (2)
Tableau (1)
1.02maxmin
1.00
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7 Tableauin THE BI SURVEY 12
Top ranked Visual Analysis & Data Discovery vendor in collaboration
One of the major market trends of 2012 is the support of workflows and collaboration
between users. Tableau achieves great results here and is one of the best productsin this important category.
Top ranked Visual Analysis & Data Discovery vendor in self service
In 2012 self service has become one of the most important areas for BI Vendors.Companies are striving for more agile environments and need technology that
supports the self service approach. Tableau shows itself to be a leader in this area.
0.78
1.00
1.01
1.06
1.15
1.28
0.77
QlikTech (5)
Average
Phocas (4)
Dimensional Insight (3)
Cyberscience (2)
Tableau (1)
1.29maxmin
1.00
0.92
0.99
1.00
1.02
1.07
1.08
0.91
QlikTech (5)
Dimensional Insight (4)
Average
Phocas (3)
Cyberscience (2)
Tableau (1)
1.09maxmin
1.00
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8 Tableauin THE BI SURVEY 12
Top ranked Visual Analysis & Data Discovery vendor in variety of data types
Tableau supports a broad range of data types and allows end users to combine and
analyze all relevant information within a company. Tableau is used heavily to support
such scenarios. Again its important to note that Tableau tops this category ahead of
QlikTech.
Leading Visual Analysis & Data Discovery vendor in innovation
Due to its outstanding visual analysis functions, Tableau is one of the mostinnovative vendors in this category. As well as its wide range of visual analysis
functions, innovative features like collaboration underline this ranking.
0.76
0.81
1.00
1.02
1.05
1.20
0.75
Cyberscience (5)
Phocas (4)
Average
Dimensional Insight (3)
QlikTech (2)
Tableau (1)
1.21maxmin
1.00
0.71
0.99
1.00
1.04
1.10
1.16
0.70
Cyberscience (5)
QlikTech (4)
Average
Phocas (3)
Tableau (2)
Dimensional Insight (1)
1.17maxmin
1.00
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9 Tableauin THE BI SURVEY 12
Leading Visual Analysis & Data Discovery vendor in agility
End users have responded well to Tableaus high usability and flexibility. This hasresulted in the product scoring well in this category.
Leading Visual Analysis & Data Discovery vendor in business achievement
Significantly, Tableau easily beats QlikTech in this category. This is a good result asBARC would expect Tableau to compete with QlikTech in projects to support end
users in visual data exploration.
0.87
0.88
1.00
1.07
1.09
1.11
0.86
QlikTech (5)
Dimensional Insight (4)
Average
Tableau (3)
Cyberscience (2)
Phocas (1)
1.12maxmin
1.00
0.94
1.00
1.02
1.02
1.04
1.04
0.93
QlikTech (5)
Average
Cyberscience (4)
Phocas (3)
Tableau (2)
Dimensional Insight (1)
1.05maxmin
1.00
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10 Tableauin THE BI SURVEY 12
Leading Visual Analysis & Data Discovery vendor in competitiveness
Tableau is one of the best visual navigation and analysis tools. In this category verysmall vendors historically tend to perform well, so Tableaus result should not be
underestimated, especially as it represents another win against QlikTech.
0.97
1.00
1.02
1.04
1.23
1.34
0.96
QlikTech (5)
Average
Phocas (4)
Tableau (3)
Dimensional Insight (2)
Cyberscience (1)
1.35maxmin
1.00
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KPI Results for Tableau in Peer Group
Small and Medium Projects vendor
Leading SME Project vendor in business achievement
Tableaus business satisfaction rating is very high and demonstrates it is a top fivevendor worldwide in SME projects. More importantly, Tableau leads this category
against all of its main competitors. A good result for Tableau.
Top ranked SME Project vendor in variety of data types
Tableau wins this category despite coming up against products that are better known
for handling a large variety of data types. Tableaus performance here is strong andunderlines its ability to access multiple data types.
0.81
0.84
0.88
0.890.92
0.96
0.97
0.98
0.98
0.99
1.00
1.00
1.06
1.06
1.06
1.08
1.08
1.08
1.18
0.80
Decisyon (18)
Evidanza (17)
Pentaho (16)
Microsoft SSRS (15)Infor (14)
Microsoft SSAS (13)
TARGIT (12)
Cubeware (11)
QlikTech (10)
Jedox (9)
Bissantz (8)
Average
IBM Cognos TM1 (7)
Cyberscience (6)
Phocas (5)
Tableau (4)
BOARD (3)
Dimensional Insight (2)
Yellowfin (1)
1.19maxmin
1.00
0.74
0.79
0.79
0.82
0.87
0.87
0.91
0.94
1.00
1.03
1.03
1.07
1.07
1.10
1.13
1.16
1.29
0.73
BOARD (16)
Bissantz (15)
Cubeware (14)
Cyberscience (13)
TARGIT (12)
Phocas (11)
Infor (10)
Jedox (9)
Average
Microsoft SSAS (8)
Microsoft SSRS (7)
Evidanza (6)
Pentaho (5)
Dimensional Insight (4)
QlikTech (3)
Yellowfin (2)
Tableau (1)
1.30maxmin
1.00
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12 Tableauin THE BI SURVEY 12
Top ranked SME Project vendor in user recommendation
Top ranked SME Project vendor in collaboration
0.94
0.97
0.98
0.98
0.99
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.01
1.01
1.01
1.02
1.021.02
1.02
0.93
Evidanza (18)
Microsoft SSRS (17)
Infor (16)
BOARD (15)
IBM Cognos TM1 (14)
Dimensional Insight
TARGIT (12)
Cubeware (11)
Bissantz (10)
Average
Cyberscience (9)
QlikTech (8)
Microsoft SSAS (7)
Jedox (6)
Phocas (5)
Decisyon (4)
Pentaho (3)Tableau (2)
Yellowfin (1)
1.03max
min
1.00
0.62
0.75
0.76
0.76
0.82
0.85
0.87
1.00
1.03
1.04
1.05
1.09
1.11
1.11
1.12
1.15
1.19
1.24
1.33
0.61
Microsoft SSRS (18)
Pentaho (17)
Cubeware (16)
Decisyon (15)
QlikTech (14)
TARGIT (13)
Microsoft SSAS (12)
Average
IBM Cognos TM1 (11)
Evidanza (10)
Phocas (9)
Jedox (8)
Dimensional Insight (7)
Yellowfin (6)
Bissantz (5)
Infor (4)
Cyberscience (3)
BOARD (2)
Tableau (1)
1.34max
min
1.00
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13 Tableauin THE BI SURVEY 12
Top ranked SME Project vendor in visual analysis
Leading SME Project vendor in innovation
0.26
0.28
0.44
0.46
0.510.67
0.76
0.84
0.88
0.94
0.99
1.00
1.03
1.06
1.12
1.38
1.45
1.50
1.86
0.25
Microsoft SSRS (18)
Infor (17)
Evidanza (16)
Pentaho (15)
Jedox (14)Cubeware (13)
IBM Cognos TM1 (12)
Microsoft SSAS (11)
BOARD (10)
Bissantz (9)
Decisyon (8)
Average
Cyberscience (7)
TARGIT (6)
Yellowfin (5)
Phocas (4)
Dimensional Insight (3)
QlikTech (2)
Tableau (1)
1.87max
min
1.00
0.34
0.54
0.61
0.61
0.64
0.67
0.71
0.73
0.840.88
0.95
1.00
1.13
1.23
1.26
1.33
1.35
1.35
3.32
0.33
Microsoft SSRS (18)
IBM Cognos TM1 (17)
Decisyon (16)
Infor (15)
Cubeware (14)
BOARD (13)
Microsoft SSAS (12)
Jedox (11)
Cyberscience (10)TARGIT (9)
Pentaho (8)
Average
Bissantz (7)
QlikTech (6)
Phocas (5)
Evidanza (4)
Dimensional Insight (3)
Tableau (2)
Yellowfin (1)
3.33maxmin
1.00
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14 Tableauin THE BI SURVEY 12
Top ranked SME Project vendor in self service
Leading SME Project vendor in agility
Agility in business units is one of the most important requirements for BI tools,especially in SMEs. Tableau achieves a high ranking, beating all of its maincompetitors.
0.91
0.92
0.92
0.93
0.94
0.96
0.97
0.97
0.99
1.00
1.00
1.00
1.02
1.05
1.05
1.09
1.10
1.11
0.90
Pentaho (17)
Microsoft SSRS (16)
Cubeware (15)
Yellowfin (14)
QlikTech (13)
Bissantz (12)
Jedox (11)
Evidanza (10)
Infor (9)
BOARD (8)
TARGIT (7)
Average
Dimensional Insight (6)
Phocas (5)
Microsoft SSAS (4)
IBM Cognos TM1 (3)
Cyberscience (2)
Tableau (1)
1.12maxmin
1.00
0.71
0.76
0.76
0.83
0.92
0.95
0.96
0.97
0.97
1.00
1.00
1.02
1.10
1.11
1.18
1.19
1.20
1.23
0.70
Microsoft SSRS (17)
Pentaho (16)
Microsoft SSAS (15)
Bissantz (14)
Infor (13)
QlikTech (12)
Dimensional Insight (11)
IBM Cognos TM1 (10)
BOARD (9)
Average
Cubeware (8)
TARGIT (7)
Jedox (6)
Yellowfin (5)
Tableau (4)
Evidanza (3)
Cyberscience (2)
Phocas (1)
1.24maxmin
1.00
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15 Tableauin THE BI SURVEY 12
Summary
Tableau is one of the market leaders in data visualization and agile data explorationand supports a broad range of user requirements. Both small and larger companiesfind Tableau to offer one of the best solutions in these areas.
Customers have responded positively to Tableau in key areas including self service,
visualization, collaboration and business achievement.
Marketing Statements
Visual Analysis and Data Discovery
Leading Visual Analysis & Data Discovery vendor in business benefits achievedLeading Visual Analysis & Data Discovery vendor in goal achievement
Leading Visual Analysis & Data Discovery vendor in business achievement
Leading Visual Analysis & Data Discovery vendor in lowest number of administrators
per seat
Leading Visual Analysis & Data Discovery vendor in data volume
Top ranked Visual Analysis & Data Discovery vendor in variety of data types
Leading Visual Analysis & Data Discovery vendor in big data (chart)
Leading Visual Analysis & Data Discovery vendor in functional scope
Leading Visual Analysis & Data Discovery vendor in competitive win rate
Leading Visual Analysis & Data Discovery vendor in competitiveness
Top ranked Visual Analysis & Data Discovery vendor in user recommendation
Leading Visual Analysis & Data Discovery vendor in cloud BI
Top ranked Visual Analysis & Data Discovery vendor in collaboration
Leading Visual Analysis & Data Discovery vendor in mobile BI
Top ranked Visual Analysis & Data Discovery vendor in visual analysis
Leading Visual Analysis & Data Discovery vendor in innovation
Leading Visual Analysis & Data Discovery vendor in vendor support
Leading Visual Analysis & Data Discovery vendor in project length
Top ranked Visual Analysis & Data Discovery vendor in self service
Leading Visual Analysis & Data Discovery vendor in agility
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Small and Medium Projects vendor
Leading SME Project vendor in business benefits achieved
Leading SME Project vendor in goal achievement
Leading SME Project vendor in business achievementTop ranked SME Project vendor in variety of data types
Leading SME Project vendor in functional scope
Top ranked SME Project vendor in user recommendation
Top ranked SME Project vendor in collaboration
Leading SME Project vendor in mobile BI
Top ranked SME Project vendor in visual analysis
Leading SME Project vendor in innovation
Leading SME Project vendor in vendor supportLeading SME Project vendor in project length
Top ranked SME Project vendor in self service
Leading SME Project vendor in agility
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Copyright BARC GmbH 2012. All rights reserved.Business Application Research Center - BARC GmbHSteinbachtal 2b97082 WrzburgGermany
+49 (0)931 880651-0