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Writing Marketing Collateral and Messaging for Maximum Impact

Date post: 08-Jul-2015
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Written text—combined with images, graphics, videos, and audio--becomes the “content” of any nonprofit organization’s marketing collateral. By itself, written text lies at the heart of all cause-driven messages. In fact, the quality of an organization’s writing determines the impact of an organization’s marketing materials, both in print and online. Because nonprofits often rely on writing by staff members who have not been trained to write brochures, websites, or email campaigns, their writing may be bland, weak, or ineffective. In this session, participants will briefly analyze actual written text from brochures, websites, and email campaigns, being guided to discover and identify what makes the text problematic. They will then work with a partner through an interactive writing exercise to dramatically improve the way they, and thus, their organization, communicates in print and online.
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NonprofitText: Wri/ng Marke/ng Collateral and Messaging for Maximum Impact
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Page 1: Writing Marketing Collateral and Messaging for Maximum Impact

NonprofitText:    Wri/ng  Marke/ng  Collateral  and  Messaging  for  Maximum  Impact  

Page 2: Writing Marketing Collateral and Messaging for Maximum Impact

WHO  I  AM  

Page 3: Writing Marketing Collateral and Messaging for Maximum Impact

Laura  L.  Bush,  Ph.D.  Communica)ons  Director  

Published  Writer  

Entrepreneur  

Volunteer  and  Board  Member  

• Manager  (ended  2012)  • Faculty  Lecturer  •  Instruc)onal  Professional  • Graduate  Student  (started  1994)  

Former  ASU    

Page 4: Writing Marketing Collateral and Messaging for Maximum Impact

WHO  WE  ARE  

Page 5: Writing Marketing Collateral and Messaging for Maximum Impact

Crea)ve  and  technology  solely  for  nonprofit  organiza)ons  and  those  who  do  good.  

Page 6: Writing Marketing Collateral and Messaging for Maximum Impact
Page 7: Writing Marketing Collateral and Messaging for Maximum Impact

SOME  OF  OUR  SERVICES  

STRATEGY  

WEB  DEVELOPMENT  

GRAPHIC  DESIGN  

CRM  STRATEGY  &  INTEGRATION  

COPYWRITING  

TRANSLATION  

Page 8: Writing Marketing Collateral and Messaging for Maximum Impact

Nonprofits  Communicate  for  Three  

Main  Reasons  

Programs  

Fundraising  Advocacy  

Market  and  Message  

Page 9: Writing Marketing Collateral and Messaging for Maximum Impact

Create  Messages  with  Maximum  Impact  Images  –  Graphics   Video  –  Audio  –  Text  

Page 10: Writing Marketing Collateral and Messaging for Maximum Impact

Our  Focus:  “Copy”  

Origins:  Middle  English,  Old  French,  and  La)n  deno)ng  transcript,  transcribe,  copy    

Page 11: Writing Marketing Collateral and Messaging for Maximum Impact

Our  Objec/ve  • Bold  • Clear  • Simple  

Write    

• Impa)ent  • Overloaded  • Scanners  Audience  

• Web  • Social  • Print  Collateral  

Page 12: Writing Marketing Collateral and Messaging for Maximum Impact

The  Least  You  Need  to  Know    

Page 13: Writing Marketing Collateral and Messaging for Maximum Impact

1.  Locate  the  ac/on  (verb)  

Page 14: Writing Marketing Collateral and Messaging for Maximum Impact

2.  Replace  any  forms  of  “to  be”  be  

am    

is    

are    

was    

were    

been    

being  

Page 15: Writing Marketing Collateral and Messaging for Maximum Impact

3.  Iden/fy  the  actor  (noun)  

Put  the  actor  first  please.  

PASSIVE    

Oprah  was  chased    by  the  fundraiser.  

 

ACTIVE    

The  fundraiser    chased  Oprah.  

 

Page 16: Writing Marketing Collateral and Messaging for Maximum Impact

3.  Iden/fy  the  actor  (noun)  

Put  the  actor  first  please.  

PASSIVE    

Oprah  was  chased    by  the  fundraiser.  

 

ACTIVE    

The  fundraiser    chased  Oprah.  

 

Page 17: Writing Marketing Collateral and Messaging for Maximum Impact

4.  Eliminate  slow  starts  

Uhhhhh  .  .  .  

 It  is      There  are      In  order  to    In  spite  of  the  fact  that    Un)l  such  )me  as    

 At  the  present  )me    Along  the  lines  of    In  order  to    Due  to  the  fact  that      By  means  of    

Page 18: Writing Marketing Collateral and Messaging for Maximum Impact

5.  Write  lists  using  parallel  form    

Page 19: Writing Marketing Collateral and Messaging for Maximum Impact

6.  Revise  nominalizations  

ORIGINAL  

 AKR's  prac)ce  is  concentrated  in  five  key  areas:  

1.  The  preserva)on  of  koala  habitats  

2.  The  protec)on  of  marsupial  breeding  grounds  

3.  The  promo)on  of  animal  welfare  organiza)ons  

4.  The  accountability  of  governments  to  animal  welfare  organiza)ons  

5.  The  development  of  Australian  law  and  educa)ng  the  public  about  animal  rights,  laws,  and  issues  

Nominaliza)on  results  from  conver)ng  verbs  into  nouns,    usually  by  adding  “ion”  

 

Page 20: Writing Marketing Collateral and Messaging for Maximum Impact

6.  Revise  over-­‐nominalizations  

REVISION    

ARK  advocates  concentrate  their  prac)ce  in  five  key  areas:  1.  Preserve  koala  habitats   2.  Protect  marsupial  breeding  

grounds  3.  Promote  animal  welfare  organiza)ons  

4.  Ensure  government  accountability  to  animal  welfare  organiza)ons  

5.  Develop  Australian  law  and  educate  the  public  about  animal  rights,  laws,  and  issues  

ORIGINAL  

 ARK’s  prac)ce  is  concentrated  in  five  key  areas:  1.  The  preserva)on  of  koala  habitats   2.  The  protec)on  of  marsupial  

breeding  grounds  3.  The  promo)on  of  animal  welfare  organiza)ons  

4.  The  accountability  of  governments  to  animal  welfare  organiza)ons  

5.  The  development  of  Australian  law  and  educa)ng  the  public  about  animal  rights,  laws,  and  issues.  

Nominaliza)on  results  from  conver)ng  verbs  into  nouns,    usually  by  adding  “ion”  

 

Page 21: Writing Marketing Collateral and Messaging for Maximum Impact

7.  Reduce  strings  of    preposi/onal  phrases  

The  impact  of  the  shortage  of  available  volunteers  in  the  arts  industry  is  that  it  is  not  a  short  term  problem  but  will  be  with  us  for  some  )me  to  come  and  can  seriously  affect  the  number  of  theaters  that  can  con)nue  to  operate.  

Page 22: Writing Marketing Collateral and Messaging for Maximum Impact

7.  Reduce  strings  of    preposi/onal  phrases  

The  impact  of  the  shortage  of  available  volunteers  in  the  arts  industry  is  that  it  is  not  a  short  term  problem  but  will  be  with  us  for  some  )me  to  come  and  can  seriously  affect  the  number  of  theaters  that  can  con)nue  to  operate.  

Page 23: Writing Marketing Collateral and Messaging for Maximum Impact

8.  Chunk  copy  under  logical  headings  

Page 24: Writing Marketing Collateral and Messaging for Maximum Impact

9.  Calculate  the  Lard  Factor  

Celebrate  lean  copy!  

Page 25: Writing Marketing Collateral and Messaging for Maximum Impact

10.  Let  /me  pass.  Then  edit  again.  

Page 26: Writing Marketing Collateral and Messaging for Maximum Impact

THANK  YOU  laura  @  highwaytwenty.com    

480-­‐200-­‐5431  


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