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| proprietary | not for general distribution | all rights reserved | © 2009
Online Display Advertising
REACHING AND ENGAGINGYOUR TARGET AUDIENCE
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Online spending is growing
You might wonder…
…will online advertising work for my business?
| proprietary | not for general distribution | all rights reserved | © 2009
Online spending is growing
You might wonder…
…will online advertising work for my business?
Cinema Internet Radio TV Outdoor Direct mail Press
10.2%
1.4%
-12.2% -12.4%
-17.0%-19.0%
-21.0%
Annual change in UK ad spend Q3 2009
Source: Advertising Association/WARC 2010
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Think about what you are trying to achieve…
Brand awareness?
Lead generation?
Retention?
How will you engage your audience?
What are your design considerations?
What is your medium of choice?
Single or multi-channel campaigns?
What does success look like?
How will you measure it?
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This is not rocket science…
Be clear about what you’re trying to achieve and having a plan
Think about online as just another channel
Understand the types of advertising that will work best for you
Use the metrics available
Get real bang for your buck
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Online Display Advertising
Types
Campaign Metrics
Ad Positioning
Ad Serving & Placement
Pricing
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It all started here…
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Online display ads come in avariety of shapes and sizes…
160 x 600Skyscraper
728 x 90 Leaderboard
120 x 60 Rectangle
300 x 250 MPU / Rectangle
468 x 60 Banner
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…and even on different devices
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Rich media ads have an upside…
…and a downside
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| proprietary | not for general distribution | all rights reserved | © 2009
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Case study
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Heinz Easy Pots & rich media ads
Company Heinz Foodservice:Global market leading food service producer
Campaign goals• Promote launch of new Easy Pots range to
food service users• Help caterers and food service industry to increase
sales with a new line of products and the brand recognition of Heinz beans
Case study
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The campaign Case study
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The results
Page peel: 100,000 impressions, 331 clicks (0.33% CTR)
100,000 impressions achieved the goals set CTR reached 0.33%
Case study
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Online Display Advertising
Types
Campaign Metrics
Ad Positioning
Ad Serving & Placement
Pricing
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Key campaign metrics – what to countImpressionsNumber of times each of your ads was displayed for site visitors
ReachOverall size of the audience that saw your campaign
FrequencyAverage number of times the audience was exposed to your message (overexposing can lead to underperforming)
Unique usersNo. of users with a unique IP address who visited a webpage or saw a particular ad
Click-through rate (CTR)Number of users who clicked on an ad divided by number of times the ad delivered
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Case study
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Case studyMetrics help you make decisions
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Campaign report
Final Campaign Report
Client Airbus Environment
Website Ad unit Position Booked Impressions Delivered Impressions Clicks Click rate (%)
Flight Global Banner/Sky/MPU/Button Environment Page n/a 150,177 1185 0.79
Flight Global Leader ROS 120,000 120,027 366 0.30
Flight Global MPU ROS 120,000 120,045 755 0.63
Flight Global Sky ROS 120,000 120,048 445 0.37
360,000 510,297 2751 0.54
Case study
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Online Display Advertising
Types
Campaign Metrics
Ad Positioning
Ad Serving & Placement
Pricing
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Typical ad positions on a website
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The most valuable parts of the page are where users actually look
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The most valuable parts of the page are where users actually look
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Online Display Advertising
Types
Campaign Metrics
Ad Positioning
Ad Serving & Placement
Pricing
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Ad servers allow you to control thead serving & placement process
Serves webpage
Requestsad
Upon “click” browser requests page User
Web Server
Ad Server
Deliversad
(or requests adfrom 3rd party server)
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Dynamic ad serving
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Choices: Page content Keywords User profile Geography Time of day
or week
Ad servers allow you to place your ads effectively
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% Reach
Freq
uenc
y
With frequency capping, heavy users get cut off after seeing a pre-determined number of ads
Without frequency capping, heavy users, about 20% of the total audience, get the same ads served over and over and over
0%
15
10
5
25% 50% 75% 100%
20
80% of the audience gets relatively few ads.
This leaves a large number of impressions to spread across more of the audience
Frequency capping
Source: Marketing Sherpa 2008
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Run of site
Targeted
Sponsorship
Contextual
Behavioural
Run of siteAny page
TargetedSpecific pages (not exclusive)
SponsorshipSpecific pages (exclusive)
ContextualBased on keywords/content
BehaviouralBased on user profiles
Targeting strategies
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Good exposure for building brand awareness
You can alternate different creatives or messages
Often cheapest
Why choose run-of-site?
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Strong association of the brand with the content
Allows sponsor to be “the voice” of an industry need
Access a more targeted audience, with more focused visibility than ROS
Zero in on a sub-segment of an audience
One sponsor “owns” the page
Why choose an exclusive sponsorship?
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Why choose contextual target ads?
Better targeting of your audience’s needs and interests
Increased relevance can mean better visibility and higher response rates
Ad about obtaining your credit history
Content on “borrowing”
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Behavioural targeting
“The web would be more enjoyable if ads were more tailored to my needs”
AgreeNeutralDisagree
17%
46%
37%
Source: IAB Europe/InSites Consulting 2010
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So, which placement strategy works best?
7,6%
12,0%
22,0%
23,4%
29,7%
36,7%
40,5%
49,7%
26,5%
54,3%
48,6%
51,5%
50,5%
50,0%
42,7%
61,4%
23,6%
27,9%
18,8%
12,8%
9,5%
0% 20% 40% 60% 80% 100%
website ads (.gif banners, etc.)
pop-ups, pop-unders
rich media ads (flash, video, audio, etc.)
affiliate marketing
text-link ads
behaviorally targeted ads
contextually targeted ads
great ROI middle of the pack ROI poor ROI
The one that supports your marketing goals
AwarenessRetentionConsiderationLead generation
Better targeting usually means better results
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Online Display Advertising
Types
Campaign Metrics
Ad Positioning
Ad Serving & Placement
Pricing
| proprietary | not for general distribution | all rights reserved | © 2009
Significant factors affecting price
Traffic Audience qualityMarket demand for the same ad spaceTypes and number of ad spaces offeredTime of year
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• Flat Fee (time-based)Selling an online opportunity for a fixed rate for a fixed time period, regardless of performance
• CPM (cost per thousand impressions)Most common pricing model for traditional ad units
• CPC (cost per click)Advertiser pays only when ad/link/listing is clicked
• CPL (cost per lead)Advertiser pays for “leads” – usually the more detailed the information, the higher the price
• CPA (cost per action)Prevalent in e-commerce sites . Publisher is paid a percentage or bounty for a sale/free trial etc.
Best for building brand awarenessrather than lead generation
Best for lead generationrather than building brand awareness
Pick the pricing strategy that best fits your goals
| proprietary | not for general distribution | all rights reserved | © 2009
Summary: online display advertising
Think about:what you’re trying to achievehow you intend to engage current or potential customerswhat you want to say and how you’re going to say itwhat success looks like and how you intend to measure it
Based on your campaign objectives: review the most appropriate websitedecide on the type of ad and the best placement strategypick the pricing strategy that best meets your objectivesget the campaign metrics test different approaches and frequencies