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Www.dpssbenefits.lacounty.gov1. 2 YBN HOME PAGE Enter your Username & Password .

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www.dpssbenefits.lacounty www.dpssbenefits.lacounty .gov .gov 1
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Page 1: Www.dpssbenefits.lacounty.gov1. 2 YBN HOME PAGE Enter your Username & Password .

www.dpssbenefits.lacounty.govwww.dpssbenefits.lacounty.gov 11

Page 2: Www.dpssbenefits.lacounty.gov1. 2 YBN HOME PAGE Enter your Username & Password .

www.dpssbenefits.lacounty.govwww.dpssbenefits.lacounty.gov 22

YBN HOME PAGEYBN HOME PAGE

Page 3: Www.dpssbenefits.lacounty.gov1. 2 YBN HOME PAGE Enter your Username & Password .

Enter your Username & Enter your Username & PasswordPassword

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Page 4: Www.dpssbenefits.lacounty.gov1. 2 YBN HOME PAGE Enter your Username & Password .

First time users: Reset your First time users: Reset your Temporary PasswordTemporary Password

www.dpssbenefits.lacounty.govwww.dpssbenefits.lacounty.gov 44

Page 5: Www.dpssbenefits.lacounty.gov1. 2 YBN HOME PAGE Enter your Username & Password .

Enter your Username and type Enter your Username and type in the CAPTCHAin the CAPTCHA

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Page 6: Www.dpssbenefits.lacounty.gov1. 2 YBN HOME PAGE Enter your Username & Password .

Enter “nupass” in the Old Enter “nupass” in the Old Password field. Password field.

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Page 7: Www.dpssbenefits.lacounty.gov1. 2 YBN HOME PAGE Enter your Username & Password .

Enter a New Password. Enter a New Password.

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• The password can only be six alphanumeric characters. • A password can be reset at any time but you can not use

an old password.• User must wait 15 minutes before logging in with the

new password.

Page 8: Www.dpssbenefits.lacounty.gov1. 2 YBN HOME PAGE Enter your Username & Password .

APPLICATION STATUS TABAPPLICATION STATUS TAB

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Page 9: Www.dpssbenefits.lacounty.gov1. 2 YBN HOME PAGE Enter your Username & Password .

APPLICATION STATUS TABAPPLICATION STATUS TAB

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• Start Application• View My Saved

Applications• View Application

Waiting for Clearance

• View Pending Applications

• View Approved Applications

• Denied Applications

• Search an application with a date

TAB FEATURES

Page 10: Www.dpssbenefits.lacounty.gov1. 2 YBN HOME PAGE Enter your Username & Password .

My Saved ApplicationsMy Saved ApplicationsThis column will list all the applications you have started This column will list all the applications you have started

and are pending submission.and are pending submission.

www.dpssbenefits.lacounty.govwww.dpssbenefits.lacounty.gov 1010

• Select the hyperlink to display all your Saved Applications.

Page 11: Www.dpssbenefits.lacounty.gov1. 2 YBN HOME PAGE Enter your Username & Password .

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1. Select the Application you want to continue.

2. Select the Continue button

My Saved ApplicationsMy Saved Applications

NOTE: The application date is the date the Application is Submitted and not the day it is started.

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Waiting for ClearanceWaiting for ClearanceSubmitted Application are applications pending a Case Submitted Application are applications pending a Case

Number.Number.

• Select the hyperlink to display all your applications Waiting for Clearance.

• District ID has been added to identify the District responsible for the YBN application.

Page 13: Www.dpssbenefits.lacounty.gov1. 2 YBN HOME PAGE Enter your Username & Password .

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Pending Pending Pending refers to the evaluation process needed to Pending refers to the evaluation process needed to

determine if the applicant(s) is/are eligible (Approved) or determine if the applicant(s) is/are eligible (Approved) or ineligible (Denied) for benefits.ineligible (Denied) for benefits.

• Select the hyperlink to display all your Pending applications.

Page 14: Www.dpssbenefits.lacounty.gov1. 2 YBN HOME PAGE Enter your Username & Password .

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Approved Approved Applicant has been determined eligible and benefits have Applicant has been determined eligible and benefits have

been approved.been approved.

• Select the hyperlink to display all your Approved applications.

Page 15: Www.dpssbenefits.lacounty.gov1. 2 YBN HOME PAGE Enter your Username & Password .

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DeniedDeniedApplicant has been determined ineligible and benefits Applicant has been determined ineligible and benefits

have been denied.have been denied.

• Select the hyperlink to display all your Denied applications.

Page 16: Www.dpssbenefits.lacounty.gov1. 2 YBN HOME PAGE Enter your Username & Password .

SAVED APPLICATIONS TABSAVED APPLICATIONS TABThis tab will store all the saved applications within your This tab will store all the saved applications within your

agency.agency.

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Page 17: Www.dpssbenefits.lacounty.gov1. 2 YBN HOME PAGE Enter your Username & Password .

SAVED APPLICATIONS TABSAVED APPLICATIONS TABThis tab will store all the saved applications within your This tab will store all the saved applications within your

agency.agency.

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Any worker within your agency can continue a previously started application.

1. Select the application

2. Select the “Work On” button to continue the application.

Page 18: Www.dpssbenefits.lacounty.gov1. 2 YBN HOME PAGE Enter your Username & Password .

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Useful Website Tips Useful Website Tips • The tabs will tell you the type of

questions being asking. The percentage bar tells how close you are to finishing the application.

• You'll see some questions with a star * - next to them. You must answer these questions before you can go on to the next page.

• The Back button takes you to the previous page.

• The Need Help? button will give you our central help desk phone number.

• The Save button saves your current application.

• The Send Application button sends your application. If you click this button, it will send your application to the county office.

• The Next button takes you to the next page.

Page 19: Www.dpssbenefits.lacounty.gov1. 2 YBN HOME PAGE Enter your Username & Password .

START APPLICATIONSTART APPLICATION

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Begin answering the questions in each page.

NOTE: The questions are program specific. Only questions pertaining to program selected will be asked.

Page 20: Www.dpssbenefits.lacounty.gov1. 2 YBN HOME PAGE Enter your Username & Password .

START APPLICATIONSTART APPLICATION

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Continue the application process by answering as many questions as possible.The more questions answered the more information the Eligibility Worker will have to determined eligibility.

Page 21: Www.dpssbenefits.lacounty.gov1. 2 YBN HOME PAGE Enter your Username & Password .

VERIFICATION UPLOADVERIFICATION UPLOAD

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The Verification Upload screen will allow the user to upload supporting verification(s) documents.

Page 22: Www.dpssbenefits.lacounty.gov1. 2 YBN HOME PAGE Enter your Username & Password .

DOCUMENT TYPEDOCUMENT TYPE

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The user must select the owner of each document being uploaded.

The user must also select the Document Type for each document being uploaded.

NOTE: Users are allowed to upload documents in jpg, png or pdf formats only and the documents cannot exceed 2 megabytes in size.

Page 23: Www.dpssbenefits.lacounty.gov1. 2 YBN HOME PAGE Enter your Username & Password .

VERIFICATION UPLOADVERIFICATION UPLOAD

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The user will need to locate the designated document by selecting the “Choose File” button.

Page 24: Www.dpssbenefits.lacounty.gov1. 2 YBN HOME PAGE Enter your Username & Password .

VERIFICATOIN SUMMARYVERIFICATOIN SUMMARY

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Verification Summary will allow the user to view the document types that have been uploaded for each individual.

The Delete button will allow the user the remove a document.

The Yes button will allow the user to add additional documents.

NOTE: Pressing the “Back” button will loose the documents selected.

Page 25: Www.dpssbenefits.lacounty.gov1. 2 YBN HOME PAGE Enter your Username & Password .

E-SIGNATUREE-SIGNATURE

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E-Signature must be read and signed by the applicant before the application can be submitted.

Page 26: Www.dpssbenefits.lacounty.gov1. 2 YBN HOME PAGE Enter your Username & Password .

CONGRATULATIONS PAGECONGRATULATIONS PAGEThis page will appear confirming the application was This page will appear confirming the application was

successfully submitted.successfully submitted.

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User can View a summary of the application by selecting the View Summary button.

User can also print a copy of the Congratulations screen by selecting the Print button.

Page 27: Www.dpssbenefits.lacounty.gov1. 2 YBN HOME PAGE Enter your Username & Password .

VIEW SUMMARY SCREENVIEW SUMMARY SCREEN

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User has the option to print the summary screen by selecting the Print button.

Page 28: Www.dpssbenefits.lacounty.gov1. 2 YBN HOME PAGE Enter your Username & Password .

VERIFICATION CHECKLISTVERIFICATION CHECKLISTBelow are some of the most common needed forms.Below are some of the most common needed forms.

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Page 29: Www.dpssbenefits.lacounty.gov1. 2 YBN HOME PAGE Enter your Username & Password .

QUESTIONS????QUESTIONS????

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